Citizen CL-S300 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Citizen CL-S300, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Citizen CL-S300 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Citizen CL-S300. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Citizen CL-S300 should contain:
- informations concerning technical data of Citizen CL-S300
- name of the manufacturer and a year of construction of the Citizen CL-S300 item
- rules of operation, control and maintenance of the Citizen CL-S300 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Citizen CL-S300 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Citizen CL-S300, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Citizen service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Citizen CL-S300.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Citizen CL-S300 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

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  • Page 2

    FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comp ly with the limits for a CLASS A digital device, pursuant to Part 15 of the FCC Rules. These limit s a re designed to provide reason able protection against harmful interference wh en the equipment is operate d in a commercial environme nt. This equipment g[...]

  • Page 3

    CAUTION z Changes or modifications not expressly approv ed by the party re sponsible for compliance could void the user's authority to operate the equipm ent. 1[...]

  • Page 4

    Safety instructions Please read the following instruction s carefully. 1. Keep the equipment away from humidity. 2. Before you connect the equipment to the power outlet, please check the voltage of the power source. 3. Make sure the printer is off before plu gging the power con nector into the power jack. 4. It is recommended that you connect the p[...]

  • Page 5

    1. BARCODE PRINTER ................................................................... 4 1-1. Box content ..................................................................................................................... 4 1-2. Specifications ........................................................................................................[...]

  • Page 6

    1. Barcode printer 1-1. Box content Please check that all of the following items are included with your printer:  Barcode printer  Power cord  Quick Start guide  CD (with BarTender label software / U ser’s m anual) CL-S300 1-2. Specifications Model CL-S300 Print Method Direct Thermal Resolution 203 dpi (8 dot/mm) Print Speed 4 IPS (10[...]

  • Page 7

    Software Label design software: BarTender Driver: Windows 2000, XP, Vista, 7, 8, Windows Server 2003, 2008 & 2012 DLL: Windows 2000, XP and Vista Interfaces USB Device Control Panel One T ri-color LED: Power (Green, Ora nge and Red) Control key: FEED Power AC100-240V 1.6A (Max ) 50/60Hz Environment Operation temperature: 41°F to 104°F (5°C t[...]

  • Page 8

    1-3. Getting to know your printer 1 2 3 4 1. LED indicator 2. FEED function button 3. Printer cover 4. Release buttons 1 2 3 4 5 6 1. Print head release lever 2. Label roll holder 3. Print mechanism 4. Label supply hub 5. Label guides 6. Front cover 6[...]

  • Page 9

    1 2 3 1. Platen cover 2. Label sensor 3. Platen roller 1 2 3 4 1. ON/OFF switch 2. Power jack 3. Feed slot for continuous la bels 4. USB port 7[...]

  • Page 10

    1 1. Mounting points 8[...]

  • Page 11

    2. Printer setup 2-1. Loading the label roll 1. Place the printer on a flat surface and open the printer cover. 2. Lift the label roll holder and pull it out as far as possible. 3. Install the label roll on the label supply hub. 4. Now press the label roll holder down until it clicks into place. 5. Return the label roll holder to its original posit[...]

  • Page 12

    6. Pass the label under the paper guides and pull it forward. 7. Adjust the paper guides to the width of the label liner. 8. Close the printer cover to finish loading the labels. 10[...]

  • Page 13

    2-2. Installing the label roll holder 1. Pull the label roll holder out as far as it will go. 2. Fold out the label supply hub as shown in the illustration. 3. Now rotate the label roll holder to return the label supply hub to its original position. Press down the label supply hub until it clicks into place. A. To load label stock with a 1" co[...]

  • Page 14

    2-3. Connecting the printer to the host computer 1. Please make sure that the printer is switched off. 2. Connect the power code to the printer, then connect to the electri cal outlet. 3. Connect the printer with the host computer via the USB port. 4. Switch on the printer. The LED indicator shoul d light up. 2 3 1 12[...]

  • Page 15

    2-4. Installing the driver 1. Insert the product CD in the CD/DVD drive of the host computer and open the "Windows Drivers" folder on the CD. 2. Execute the file with the same icon as the file selected in the illustration on the right. 3. Follow the instructions in the installation wizard. 4. Select "Install printer drivers" to [...]

  • Page 16

    6. Specify the port used to connect the printer to the host computer. 7. Enter a printer name. The printer will be listed under this name in the "Printers and Faxes" folder. 8. Specify whether or not you want to share the printer with other network users and assign the printer a share name. 9. When you have configured all the settings, a [...]

  • Page 17

    11. Once copying is complete, the new printer should be visible in the "Printers and Faxes" folder. 15[...]

  • Page 18

    3. Operator panel 3-1. FEED button When you press the FEED button, the printer moves the label to the defined stop position. If you are using continuous labels, pressi ng the FEED bu tton will move label stock until you release the button again. If you are using individual label s, pressing the FEED button will move only one label. If the label doe[...]

  • Page 19

    3-4. Self test The self-test function helps you find out w hether the printer i s functioning normally. The printer prints the following test page: 17[...]

  • Page 20

    3-5. Error alerts LED indicator Beeps Description Solution Red 2 x 2 beeps Media error Possible reasons: the print medium has become trapped around the rubber roll; the sensor cannot detect a gap or black mark between the labels; there is no paper. Pl ease reset the sensor. Red (flashing) None Print head overheat Wait for the print head to cool off[...]

  • Page 21

    4. Accessories 4-1. Installing the label dispenser 1 Label dispe nser 2 Screws (set of 2) 【 Note1 】 Remember to s witch off the printer before installing the label dispenser. 【 Note 2 】 A label liner thickness of 0.006 mm ± 10% and a weight of 65 g/m 2 ± 6% are recommended. 【 Note3 】 The label dispenser will take labels up to a max. w[...]

  • Page 22

    3. Pass the dispenser cable through the opening as shown in the illustration. 4. Fit the label dispenser in the recess provided. 5. Turn the printer upside down and take out the screws to open the cover. 6. Open the cover on the bottom of the printer to access the motherboa rd. 7. Tighten the screws to secure the label dispenser. 20[...]

  • Page 23

    8. Connect the cable to the motherboard. 9. Close the cover and tighten the screws again. 10. Place the printer the right way up again. 11. Open the dispenser by folding it out. 12. Load the labels, following the instructions in Section 2-1. 21[...]

  • Page 24

    13. Remove the first label and pass the label liner over the roller and the tear-off plate. 【 Note 】 The label stock should be at least 25 mm high. 【 Suggestion 】 When using the label disp enser, set the stop position to 9 mm. 14. Pass the label liner through the printer and dispenser as sho wn in the illustration. 15. Fold up the dispenser[...]

  • Page 25

    16. Switch on the printer and press the FEED button to measure the label stock. 23[...]

  • Page 26

    5. Maintenance and adjustment 5-1. Cleaning the print head Dirt on the print head or glue resi due from the label liner may result in inadequate print quality. The printer cover must therefore always be closed. Keeping dirt and dust away from the paper or labels ensures a good print quality and a longer lifespan of the print head. Here is how you c[...]

  • Page 27

    5-2. Labels with black marks If you are using black-mark label stock that has the printer's maxim um feed width, the printer may not recognise the black m arks because they are o u tside the sensor range. Whe n using label stock with black marks, you should therefo r e observe the following restrictions: For 118 mm wide label stock, the blac k[...]

  • Page 28

    5-3. Troubleshooting Problem Solution The printer is switched on but the LEDs do not light up.  Check the power sup ply. The LED lights up red (ERROR) and pri nting is interrupted.  Check whether is an e rror in the software settings or the print commands.  Replace the print medium with a suitabl e medium.  Check whether there is a l ab[...]

  • Page 29

    The printed image is blurred.  Check the darkness setting.  Check the thermal print head for glue residue or other dirt. The stripper is not function ing correctly.  Check whether there is du st on the label dispenser.  Check whether the label stock is positioned correctly. 【 Note 】 If any problems occur that are not descr ibed here[...]

  • Page 30

    Appendix A. Printer interfaces USB port Connector type : Type B Pin No. 1 2 3 4 Function VBUS D- D+ GND 28[...]

  • Page 31

    PXZ00082-00 PMC-1301[...]