Cisco Systems SPA3102 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Cisco Systems SPA3102, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Cisco Systems SPA3102 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Cisco Systems SPA3102. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Cisco Systems SPA3102 should contain:
- informations concerning technical data of Cisco Systems SPA3102
- name of the manufacturer and a year of construction of the Cisco Systems SPA3102 item
- rules of operation, control and maintenance of the Cisco Systems SPA3102 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Cisco Systems SPA3102 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Cisco Systems SPA3102, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Cisco Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Cisco Systems SPA3102.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Cisco Systems SPA3102 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Model No . V oice Gatewa y with Router SP A3102 Voice User Guide[...]

  • Page 2

    [...]

  • Page 3

    Voice Gateway wit h Router Copyright and T rademarks Specificat ions are subject to change witho ut notice. Linksys is a registered tra demark or trade mark of Cisco Sy stems, Inc . and/or its affiliates in the U.S . and certain other countries. Copyright © 2006 Cisco Systems, Inc. All rights reserved. Other brands and product names are trademarks[...]

  • Page 4

    Voice Gateway wit h Router[...]

  • Page 5

    Voice Gateway wit h Router Table of Contents Chapter 1: Introduction 1 Welcome 1 What’s in this Guide? 2 Chapter 2: Networking Basics 5 An Introduction to Local Area Networks 5 The Use of IP Addresses 5 Chapter 3: Getting to Know the Voice Gateway 7 The Back Panel 7 The Front Panel 8 Chapter 4: Getting Started 9 Before You Begin 9 Connecting the [...]

  • Page 6

    Voice Gateway wit h Router Appendix A: Troubleshooting 49 Common Problems and Solutions 49 Frequently Asked Questions 60 Appendix B: Finding the MAC Address and IP Address for Your Ethernet Adapter 65 Windows 98 or Me Instructions 65 Windows 2000 or XP Instructions 66 For the Voice Gateway’s Web-based Utility 66 Appendix C: Windows Help 67 Append[...]

  • Page 7

    Voice Gateway wit h Router List of Figures Figure 3-1: Back Panel 7 Figure 3-2: Front Panel 8 Figure 4-1: Connect to the Telephone Wall Jack 9 Figure 4-2: Connect a Telephone 9 Figure 4-3: Connect a PC 10 Figure 4-4: Connect to the Modem 10 Figure 4-5: Connect Power 10 Figure 4-6: Login Screen 11 Figure 4-7: Router - WAN Setup Screen 11 Figure 4-8:[...]

  • Page 8

    Voice Gateway wit h Router Figure 6-12: Voice - User 1 Screen 40 Figure 6-13: Speed Dial and S upplementary Service Settings 42 Figure 6-14: Distinctive Ring a nd Ring Se ttings 43 Figure 6-15: Voice - PSTN User Screen 45 Figure 6-16: PSTN-To-VoIP Speed Dial Settings 46 Figure 6-17: PSTN Ring Thru Line 1 Distinctive Ring Settings 47 Figure 6-18: PS[...]

  • Page 9

    Voice Gateway wit h Router 1 Chapter 1: Introduction Welcome Chapter 1: Introduction W elcome Thank you for choosing the Voice Gateway with Router . This Voice Gateway will allow your computers to share a high-speed Internet connectio n as well as resources, including files and printers. Plus, the Voice Gatew ay can bridge traditional phone service[...]

  • Page 10

    Voice Gateway wit h Router 2 Chapter 1: Introduction What’s in this Guide? T o create your network, install a nd set up the V oice Gateway . T o guide you through the process, use the instructions in the Quick Installation or this User Guide to help you. T hese instructions should be all you need to get the most out of the Vo ice Gatew ay . What?[...]

  • Page 11

    Voice Gateway wit h Router 3 Chapter 1: Introduction What’s in this Guide? • Appendix A: T roubleshooting This appendix describes some possible problems and solutions, as well as frequent ly asked questions, regarding installation and use of the Voice Gateway . • Appendix B: Finding the MAC Address and IP Address for Y o ur Ethernet Adapter T[...]

  • Page 12

    Voice Gateway wit h Router 4 Chapter 1: Introduction What’s in this Guide?[...]

  • Page 13

    Voice Gateway wit h Router 5 Chapter 2: Networking Basics An Introduction to Local Area Networks Chapter 2: Networking Basics An Introduction to Local Area Networks Simply put, a router is a network device that connects two networks to gether . The Voice Gateway connects your local area network (LAN), or the group of PCs in your home or office, to [...]

  • Page 14

    Voice Gateway wit h Router 6 Chapter 2: Networking Basics The Use of IP Addres ses If you use the Voice Gateway to share your cable or DSL In ter net connection, contact your ISP to find out if they have assigned a static IP addr ess to your account. If so, yo u will need that static IP address when configuring the Voice Gatew ay . Yo u can get th [...]

  • Page 15

    Voice Gateway wit h Router 7 Chapter 3: Getting to Know the Voice Gateway The Back Panel Chapter 3: Getting to Know the V oice Gateway The Back P anel The Voice Gateway’ s ports a re located on the back panel. LINE Use this port to connect the Vo ice Gateway to your standar d telephone wall jac k. PHONE Use this port to connect an ana log phone ([...]

  • Page 16

    Voice Gateway wit h Router 8 Chapter 3: Getting to Know the Voice Gateway The Front Panel The Front P anel The Voice Gateway’ s LEDs, which infor m you about network activities, are located on the front panel. P ower Green. The Po w e r LED lights up when the Voice Gateway is power ed on and connected to the Internet. It fl ashes when the Voice G[...]

  • Page 17

    Voice Gateway wit h Router 9 Chapter 4: Getting Started Before You B egin Chapter 4: Getting Started Before Y ou Begin Make sure you have the following: • An active Internet connection • An active Internet phone se rv ice account and its settings • cable/DSL modem • One computer for configur ation of th e Voic e Gatew ay • Analog telephon[...]

  • Page 18

    Voice Gateway wit h Router 10 Chapter 4: Getting Started Connecting the Voice Gateway 4. Connect one end of an Ethernet ne twork cable (included) to the ETHE RNET port of the Voice Gateway . Connect the other end to the Ethernet port of your PC. 5. Connect one end of a d ifferent Ethernet networ k cable to the INTERNET port of the Voice Gateway . C[...]

  • Page 19

    Voice Gateway wit h Router 11 Chapter 4: Getting Started Configuring the Voice Gateway Configuring the Voice Gatewa y 1. Launch the web browser on the PC. 2. Enter 192.168.0.1/advanced in the Address field ( 192.168.0.1 is the default local IP address of the Voice Gateway). Then press the Enter key . 3. If your Internet T elephony Service Provider [...]

  • Page 20

    Voice Gateway wit h Router 12 Chapter 4: Getting Started Configuring the Voice Gateway Static IP a. Select Static IP from the Connection T ype drop-down menu. b . In the Static IP Settings section, enter the IP address in the Static IP field, the subnet mask in the NetMask field, and the default gateway IP address in the Gateway field. c . In the O[...]

  • Page 21

    Voice Gateway wit h Router 13 Chapter 5: Using the Interactive Voice Response Menu Overview Chapter 5: Using the Interactive V oice Response Menu Overview Y ou may need to manually configure th e Voice Gateway by entering the settings provided by your Inter net T elephony Servic e Provider (ITSP). This chapter explains how to use the Interactive Vo[...]

  • Page 22

    Voice Gateway wit h Router 14 Chapter 5: Using the Interactive Voice Response Menu Using the Interactive Voice Response Menu Using the Interactive V oice Response Menu While entering a value , such as an IP address, you may exit without entering any changes. Press the * (star) key twice within half a second. Otherwise, the * will be treated as a de[...]

  • Page 23

    Voice Gateway wit h Router 15 Chapter 5: Using the Interactive Voice Response Menu Using the Interactive Voice Response Menu The settings you have saved will tak e effect afte r you have hung up the telepho ne . The Voice Gateway may reboot at this time . Interactive V oice Response Menu Action Command (press these keys on the telephone) Choices De[...]

  • Page 24

    Voice Gateway wit h Router 16 Chapter 5: Using the Interactive Voice Response Menu Using the Interactive Voice Response Menu Check Firmware Ver s i on 150 Hear the version number of the firmware currently running on the Voice Gateway . Check Primary DNS Server IP Address 160 Hear the IP addres s of the prim ary D NS (Domain Nam e Ser vice) ser ver [...]

  • Page 25

    Voice Gateway wit h Router 17 Chapter 5: Using the Interactive Voice Response Menu Using the Interactive Voice Response Menu Set Network (or Subnet) Mask 121 Enter the network or subnet mask using numbers on the telephone keypad. Use the * (star) key when enteri ng a decimal point. First, set the Internet Connection T ype to static IP address; othe[...]

  • Page 26

    Voice Gateway wit h Router 18 Chapter 5: Using the Interactive Voice Response Menu Using the Interactive Voice Response Menu Set the Mode 201 Press 0 to select the router/NA T mode. Press 1 to select the bridge/switch mode . If the Voice Gateway acts as the router for your network, use the router/NA T mode. If your network alread y has a router , u[...]

  • Page 27

    Voice Gateway wit h Router 19 Chapter 5: Using the Interactive Voice Response Menu Entering a Password Entering a P assword Y ou may be prompted to enter a password when you want to reset the V oice Gateway t o its factory default settings. T o enter the password, use the phone’ s keypad, and follow the appropriate instructions. • T o enter A, [...]

  • Page 28

    Voice Gateway wit h Router 20 Chapter 5: Using the Interactive Voice Response Menu Configuring the Settings for You r Internet Phone Service • T o enter P , Q, R, S , o, q, r , or s — press 7 . • T o enter T , U, V , t, u, or v — press 8 . • T o enter W , X, Y , Z, w , x, y , or z — press 9 . • T o enter all other char acters, pr ess [...]

  • Page 29

    Voice Gateway wit h Router 21 Chapter 6: Using the Web-based Utility Overview Chapter 6: Using the W e b-based Utility Overview The Web-based Utility can be accessed via your web brow ser through use of a computer on your network. It offers two levels of access: user and admin (administrator). Y our level of access depends on your ser vice provider[...]

  • Page 30

    Voice Gateway wit h Router 22 Chapter 6: Using the Web-based Utility How to Access the Web-based Utility Voi ce • Info. This screen displays voice-related status information about the Voice Gateway . • System. Use this screen to configure the user password. • User 1. Use this screen to configure call forward, spee d dial, supplementary ser vi[...]

  • Page 31

    Voice Gateway wit h Router 23 Chapter 6: Using the Web-based Utility The Router Tab The Router T ab The Router - Status Screen This screen displays prod uct and system information. Product Information Product Name . Shown here is the model number of the V oice Gateway . Serial Number . Shown here is the serial number o f the Voice Gateway . Softwar[...]

  • Page 32

    Voice Gateway wit h Router 24 Chapter 6: Using the Web-based Utility The Router Tab Current IP . Displayed here is the Inter net IP address of the Voice Gateway . Host Name . Displayed here is the host name of the Voice Gatew ay . Domain . Displayed here is the domain name of the Voice Gatew ay . Current Netmask . Displayed here is the netmask or s[...]

  • Page 33

    Voice Gateway wit h Router 25 Chapter 6: Using the Web-based Utility The Router Tab The Router - W AN Setup Screen This screen lets you configure th e Internet connection, MAC clone , remote management, QoS , VLAN, and optional settings. Information about your Internet connection type should be provided by your Internet Service Provider (ISP). If y[...]

  • Page 34

    Voice Gateway wit h Router 26 Chapter 6: Using the Web-based Utility The Router Tab PPP oE Service Name (optional). Enter the serv ice name provided by your ISP . Optional Settings HostName . Enter the host name , if provided by your ISP . Domain . Enter the domain name , if provided by your ISP . Primary DNS . Enter the IP address of the primar y [...]

  • Page 35

    Voice Gateway wit h Router 27 Chapter 6: Using the Web-based Utility The Router Tab Maximum Uplink Speed . Enter the maximum upload speed of your Internet connection. The default is 128Kbps . VLAN (Virtual Local Area Network) Settings Enable VLAN . VLAN ( 802.1Q) settings let you use the V oice Ga teway in a virtual LAN environment. Select yes or n[...]

  • Page 36

    Voice Gateway wit h Router 28 Chapter 6: Using the Web-based Utility The Router Tab The Router - LAN Se tup Screen This screen lets you configure the local network, dynamic DHCP , and static DHCP lease settings. Networking Service . Select the service you want to use , NA T or Bridge . The default is NA T . LAN Network Settings LAN IP Address . Ent[...]

  • Page 37

    Voice Gateway wit h Router 29 Chapter 6: Using the Web-based Utility The Router Tab Host MAC Addr ess . Enter the MAC address of the device whose IP address you want to specify . Host IP Address . Enter the IP address you want to assign to the device , 192.168.0.x (x being a different number for each devi ce you speci fy). When you have finished ma[...]

  • Page 38

    Voice Gateway wit h Router 30 Chapter 6: Using the Web-based Utility The Router Tab The Router - Application Scr een This screen lets you configure port forwar di ng, DMZ, and r eserved ports range settings. Port Forwarding Settings Enable . Select ye s or no for each port forwarding entry , which defines a port range to be forwarded to a server . [...]

  • Page 39

    Voice Gateway wit h Router 31 Chapter 6: Using the Web-based Utility The Router Tab Miscellaneous Settings Multicast P assthru . Multicasting allows for multiple transmissions to spec ific reci pients at the same time . If multicasting is permitted, then the V oice Gatewa y wi ll allow IP multicast packets to be forwarded to the appropriate co mput[...]

  • Page 40

    Voice Gateway wit h Router 32 Chapter 6: Using the Web-based Utility The Voice Tab The Voice T ab The Voice - Info Screen This screen shows voice- related settings for the V oice Gateway . Product Information Product Name . Shown here is the model number of the V oice Gateway . Serial Number . Shown here is the serial number o f the Voice Gateway .[...]

  • Page 41

    Voice Gateway wit h Router 33 Chapter 6: Using the Web-based Utility The Voice Tab RTP B yt e s S e nt . Displayed here is the number of R TP bytes sent b y the V oice Gateway . RTP P ackets Recv . Displayed here is the number of RTP packets received by the Voice Gateway . RTP Bytes Recv . Displayed here is the number of RTP bytes received by the V[...]

  • Page 42

    Voice Gateway wit h Router 34 Chapter 6: Using the Web-based Utility The Voice Tab Last Called Number . Displayed here is the last number called. Last Caller Number . Displayed here is the number of the last caller . Mapped SIP P ort . Shown here is the port number of the NA T mapped SIP port. Calls 1 and 2 have the same status information availabl[...]

  • Page 43

    Voice Gateway wit h Router 35 Chapter 6: Using the Web-based Utility The Voice Tab Call 1/2 P ackets Recv . Displayed here is the number of packets received. Call 1/2 Bytes Sent . Displayed here is the number of bytes sent. Call 1/2 Bytes Recv . Displayed here is the number of bytes r eceived. Call 1/2 Decode Latenc y . Displayed here is the number[...]

  • Page 44

    Voice Gateway wit h Router 36 Chapter 6: Using the Web-based Utility The Voice Tab Next Registration In . Shown here is the number of seconds until the next registration. Last Called VoIP Number . VoIP stands for V oice o ver Internet Prot oc ol, which is used by Internet phone calls. Displayed here is the last Interne t phone number called from th[...]

  • Page 45

    Voice Gateway wit h Router 37 Chapter 6: Using the Web-based Utility The Voice Tab VoIP P eer Name . Displayed here is the name of the party at the VoIP call leg . PSTN P eer Name . Displayed here is the name of the party at the PSTN call leg. VoIP P eer Number . Displayed here is the phone number o f the party at the VoIP call leg . PSTN P eer Num[...]

  • Page 46

    Voice Gateway wit h Router 38 Chapter 6: Using the Web-based Utility The Voice Tab VoIP Call Round T rip Delay . Displayed here is the numbe r of milliseconds for delay . VoIP Call P ackets Lost . Displayed her e is the number of packets lost. VoIP Call P acket Err or . Displayed here is the number of invalid packets received. VoIP Call Mapped R TP[...]

  • Page 47

    Voice Gateway wit h Router 39 Chapter 6: Using the Web-based Utility The Voice Tab The Voice - System Scr een This screen lets you change the password for user acce ss to the Web-based Utility . System Configuration User P assword . Enter the password for the user . (B y default, there is no password.) When you have finished making your change , cl[...]

  • Page 48

    Voice Gateway wit h Router 40 Chapter 6: Using the Web-based Utility The Voice Tab The Voice - User 1 Scre en This screen lets you configure the settings for the Internet phone line . Call Forward Settings Enter the call forwarding numbers you w ant to use . Cfwd All Dest . Enter the number for the Call Forward All Service feature (when you want to[...]

  • Page 49

    Voice Gateway wit h Router 41 Chapter 6: Using the Web-based Utility The Voice Tab Cfwd Sel3 Dest . Enter the forward number for the Call Forward Selective 3 feature . Cfwd Sel4 Caller . Enter the caller number pattern to tri gger the Call Forward Selective 4 feature . Cfwd Sel4 Dest . Enter the forward number for the Call Forward Selective 4 featu[...]

  • Page 50

    Voice Gateway wit h Router 42 Chapter 6: Using the Web-based Utility The Voice Tab Speed Dial Settings Speed Dial 2 . Enter the target phone number (or URL) to assign to speed dial 2. Speed Dial 3 . Enter the target phone number (or URL) to assign to speed dial 3. Speed Dial 4 . Enter the target phone number (or URL) to assign to speed dial 4. Spee[...]

  • Page 51

    Voice Gateway wit h Router 43 Chapter 6: Using the Web-based Utility The Voice Tab CWCID Setting . Select whether you want to enable caller ID for call waiting, yes or no . The default is yes . Dist Ring Setting . Select whether you wa nt to us e the distinctive ring feature , yes or no . The default is yes . Message Waitin g . Select whether you w[...]

  • Page 52

    Voice Gateway wit h Router 44 Chapter 6: Using the Web-based Utility The Voice Tab Hold Reminder Ring . Select the ring pattern that will remind you of a c all on hold when the phone is on-hook . Call Back Ring . Selec t the ring pattern fo r call back notification. Cfwd Ring Splash Len . Enter the duration of the ring splash when a call is forw ar[...]

  • Page 53

    Voice Gateway wit h Router 45 Chapter 6: Using the Web-based Utility The Voice Tab The Voice - PST N User Screen This screen lets you configure the settings for the LINE port service , whic h can be a PSTN service or a second Vo IP service . PSTN-T o-VoIP Selective Call Forward Settings Enter the landline caller numbers that will be forwarded to sp[...]

  • Page 54

    Voice Gateway wit h Router 46 Chapter 6: Using the Web-based Utility The Voice Tab Cfwd Sel5 Dest . Enter the forward number for the Cfwd Sel5 Caller . If this is blank, the n the landline caller is blocked for Internet phone ser vice. Cfwd Sel6 Caller . Enter the caller number pattern that will be forwarded to the Cf wd Sel6 Dest number . Cfwd Sel[...]

  • Page 55

    Voice Gateway wit h Router 47 Chapter 6: Using the Web-based Utility The Voice Tab Speed Dial 6 . Enter the target phone number to assign to speed dial 6. Speed Dial 7 . Enter the target phone number to assign to speed dial 7. Speed Dial 8 . Enter the target phone number to assign to speed dial 8. Speed Dial 9 . Enter the target phone number to ass[...]

  • Page 56

    Voice Gateway wit h Router 48 Chapter 6: Using the Web-based Utility The Voice Tab PSTN Ring Thru Line 1 Ring Settings This ring tone will be used to ring through Line 1. Default Ring . Select the default ringing pattern for all callers. If you select Follow Line 1, then the ring selection will be determined by Line 1’s distinctive ring settings.[...]

  • Page 57

    Voice Gateway wit h Router 49 Appendix A: Troubleshooting Common Problems and Solutions Appendix A: T roubleshooting This appendix provides solutions to pr oblems that may occur during the instal lation and operation of the Voice Gateway . Read the descriptio n below to solve your problems. If you ca n't find an answer here, check the website [...]

  • Page 58

    Voice Gateway wit h Router 50 Appendix A: Troubleshooting Common Problems and Solutions C. Click T ools . Click Internet Options . Click the Security tab. Click the Default level button. Mak e sure the security level is Medium or lower . Then click the OK button. 3. I need to set a static IP address on a PC. The Voice Gatew ay , by default, assigns[...]

  • Page 59

    Voice Gateway wit h Router 51 Appendix A: Troubleshooting Common Problems and Solutions For Windows 2000: A. Click Start , Set tings , and Control P anel . Double-click Network and Dial-Up Connections . B . Right-cl ick the Local Area Connection that is associated with the Ethernet adapter you are using, and select the Properties option . C. In t h[...]

  • Page 60

    Voice Gateway wit h Router 52 Appendix A: Troubleshooting Common Problems and Solutions D. In t h e This connection uses the following items box, highlight Internet Protocol (TCP/IP) . Clic k the Properties button. E. Enter a unique IP address that is not used by any other computer on the network connected to the Voice Gateway . Y ou can only use a[...]

  • Page 61

    Voice Gateway wit h Router 53 Appendix A: Troubleshooting Common Problems and Solutions 4. Click the OK button in the Internet Protocol (TCP/IP) Properties window , and click the OK bu tton in the Local Area Conne ction Properties window . 5. Restart the computer if asked. 6. Click the OK button in the Internet Protocol (TCP/IP) Properties window ,[...]

  • Page 62

    Voice Gateway wit h Router 54 Appendix A: Troubleshooting Common Problems and Solutions • If you do NOT get a r eply , check the cable , and make sure Obtain an IP ad dress automatically is selected in the TCP/IP se ttings for your Ethernet adapter . D . In the command prompt, type ping followed b y your Internet IP address and press the Enter ke[...]

  • Page 63

    Voice Gateway wit h Router 55 Appendix A: Troubleshooting Common Problems and Solutions E. Make sure the cable connecting from your cable or DSL modem is connected to th e Voice Gateway’ s Internet port. Verify that the Rout er - Status page of th e Voice Gate way’ s Web-based Utility shows a v alid IP address from your ISP . F . T urn off the [...]

  • Page 64

    Voice Gateway wit h Router 56 Appendix A: Troubleshooting Common Problems and Solutions D . Enter the port range of the service you are using. For example , if you have a web server , you would enter the range 80 (in the Starting Po rt field) to 80 (in the Ending Port field). E. Select the protocol you will be using, TCP or UDP , or select Both . F[...]

  • Page 65

    Voice Gateway wit h Router 57 Appendix A: Troubleshooting Common Problems and Solutions information on what port services to use is to go to the website of the on line game or application you want to use . Follow these steps to set up online game hosting or use a certain Internet application: A. Access the Voice Gateway’ s We b-based Utility by g[...]

  • Page 66

    Voice Gateway wit h Router 58 Appendix A: Troubleshooting Common Problems and Solutions 9. I can’t get the Internet game, server , or application to work. If you are having difficulties getting any Internet game, server , or application to function proper ly , consider exposing one PC to the Internet using DeMi litarized Zone (DMZ) ho sting. This[...]

  • Page 67

    Voice Gateway wit h Router 59 Appendix A: Troubleshooting Common Problems and Solutions For Microsoft Internet Explorer 5.0 or higher: A. Click Start , Set tings , and Control P anel . Double-click Internet Options . B . Click the Connections tab. C. Click the LAN settings button and remove anything that is checked. D . Click the OK button to go ba[...]

  • Page 68

    Voice Gateway wit h Router 60 Appendix A: Troubleshooting Frequently Asked Questions Frequently Ask ed Questions Can I make calls if my Internet connection is down? When you make Internet phone calls, your high-speed In ternet connection must be active. Ho wever , you can make calls using your landline . Can I make calls while I’m br owsing the I[...]

  • Page 69

    Voice Gateway wit h Router 61 Appendix A: Troubleshooting Frequently Asked Questions accounts, such as DSL or cable modems, when o nly one TCP/IP address is provided b y the ISP . The user may have many private addresses behind this single address provided by the ISP . Does the Voice Gatewa y support any oper ating system other than Windows 98, Mil[...]

  • Page 70

    Voice Gateway wit h Router 62 Appendix A: Troubleshooting Frequently Asked Questions How do I get Half-Life: T eam Fortress to work with the V oice Gatewa y? The default client port for Half-Lif e is 27005. The computers on your LA N need to have “+clientport 2700x” added to the HL shortcut co mmand line; the x would be 6, 7, 8, and on up . Thi[...]

  • Page 71

    Voice Gateway wit h Router 63 Appendix A: Troubleshooting Frequently Asked Questions Navigator , click Edit , Preferences , Advanced , and Proxy . Make sure that Netsca pe Navigator is set to Direct connection to the Internet . What is DMZ Hosting? Demilitarized Zone (DMZ) allows one IP address (computer ) to be exposed to the Inte r net. Some appl[...]

  • Page 72

    Voice Gateway wit h Router 64 Appendix A: Troubleshooting Frequently Asked Questions[...]

  • Page 73

    Voice Gateway wit h Router 65 Appendix B: Finding the MAC Address and IP Address for Your Ethernet Ad apter Windows 98 or Me Instructions Appendix B: Finding the MAC Address and IP Address for Y our Ethernet Adapter This section describes how to find the MAC address for your computer’ s Et her net adapter so you ca n use the MAC address cl oning [...]

  • Page 74

    Voice Gateway wit h Router 66 Appendix B: Finding the MAC Address and IP Address for Your Ethernet Ad apter Windows 2000 or XP Instructions Windows 2000 or XP Instructions 1. Click Start and Run . In the Open field, enter cmd . Press the Enter k ey or clic k the OK button. 2. At the command prompt, enter ipconfig /all . Then press the Enter key . 3[...]

  • Page 75

    Voice Gateway wit h Router 67 Appendix C: Windows Help Appendix C: Windows Help Almost all Linksys products require Mic rosoft Windows. Windows is the most used operating sys tem in the world and comes with many features that help make netw orking easier . These features can be accessed through Windows Help and are desc ribed in this appendix. TCP/[...]

  • Page 76

    Voice Gateway wit h Router 68 Appendix C: Windows Help[...]

  • Page 77

    Voice Gateway wit h Router 69 Appendix D: Glossary Appendix D: Glossar y This glossary contains some basic netw orking terms you may come ac ross when using this product. For more advanced terms, see the complete Linksys glossary at http://www .linksys.com/glossary . Bandwidth - The transmission capacity of a given device or network. Bit - A binar [...]

  • Page 78

    Voice Gateway wit h Router 70 Appendix D: Glossa ry DNS ( D omain N ame S erver) - The IP address of your ISP's server , which translates the name s of websites into IP addresses . Domain - A specific name for a network of computers. Download - T o receive a file transmitted over a ne twork. DSL ( D igital S ubscriber L ine) - An always-on bro[...]

  • Page 79

    Voice Gateway wit h Router 71 Appendix D: Glossary IPCONFIG - A Windows 2000 and XP utility that displays the I P address for a particular networking dev ice . ISP ( I nternet S er vice P rovider) - A company that prov ides access to the Internet. LAN - The computers and networking produc ts that make up your local network. MAC ( M edia A ccess C o[...]

  • Page 80

    Voice Gateway wit h Router 72 Appendix D: Glossa ry Server - Any computer whose function in a network is to provide us er access to files, printi ng, communications, and other services. SMTP ( S imple M ail T ransfer P rotocol) - The standard e-mail protocol on the Internet. SNMP ( S imple N etwork M anage ment P rotocol) - A widely used networ k m[...]

  • Page 81

    Voice Gateway wit h Router 73 Appendix E: Specifications Appendix E: Specifications Model SP A3102 Data Networking MAC Address (IEEE 802.3) IPv4 - Internet Protocol v4 (RFC 791) upg radeable to v6 (RFC 1883) ARP - Address Resolution Protocol DNS - A Record (RFC 1706), SRV Record (RFC 2782) DHCP Client - Dynamic Host Configuration Protocol (RFC 2131[...]

  • Page 82

    Voice Gateway wit h Router 74 Appendix E: Specifications Voice Gatew ay SIPv2: Session Initiation Protocol v2 (RFC 3261, 3262, 3263, 3264) SIP Proxy Redundancy - Dynamic via DNS SRV , A Records Re-registration with Primary SIP Proxy Ser ver SIP Support in Network Address T ranslation Networks - NA T (incl. STUN) Secure (Encrypted ) Calling via Pre-[...]

  • Page 83

    Voice Gateway wit h Router 75 Appendix E: Specifications VMWI - via FSK Polarity Control Hook Flash Event Signaling Caller ID Generation (Name & Numb er) - Bellcore , DTMF , ETSI Music on Hold Client Streaming Audio Serv er - up to 10 sessions Security Password Protected System Reset to Factory Defa ult Password Protected Admin and User Access [...]

  • Page 84

    Voice Gateway wit h Router 76 Appendix E: Specifications Physical Interfaces 2 100baseT RJ-45 Ethernet Port (IEEE 802.3) -- 1 WAN , 1 LAN 1 RJ-11 FXS Phone Ports - For Analog Circuit T elephone Device (Tip/Ring) 1 RJ-11 FXO Phone Ports - For a T elco or PBX Connection FXS Ring Voltage: 40-55 VRMS Configurable Subscriber Line Interface Circuit (SLIC[...]

  • Page 85

    Voice Gateway wit h Router 77 Appendix E: Specifications Documentation Quick Installation and Compliance Guide User Guide Administration Guide - Ser vice Providers Only Provisioning Guide - Service Providers Only Dimensions 3.98" x 3.98" x 1.10" (W x H x D) (101 x 101 x 28 mm) Unit Weight 5.11 oz. (0.145 kg) Operating T emp. 32 to 11[...]

  • Page 86

    Voice Gateway wit h Router 78 Appendix E: Specifications[...]

  • Page 87

    Voice Gateway wit h Router 79 Appendix F: Warranty Information Appendix F: W a rranty Information This Warr anty is valid and may be pr ocesse d only in the country of purchase. Contact y our service provider if the warr anty supp ort issues are to b e handled by them as per y our service agreements. Linksys warrants to Y ou that, for a period of t[...]

  • Page 88

    Voice Gateway wit h Router 80 Appendix F: Warranty Information provided under this Agreement fails of its essential purpose . So me jurisdictions do not a llow the exclusion or limi tation of i ncidental or consequen tial damages, so the above limita tion or exclusion may not apply to You. Please direct all inquiries to: Li nksys, P .O. Box 18558, [...]

  • Page 89

    Voice Gateway wit h Router 81 Appendix G: Regulatory Infor mation Appendix G: Regulator y Information FCC Statement This product has been tested a nd complies with the specificatio ns for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against har mful interference in a resi[...]

  • Page 90

    Voice Gateway wit h Router 82 Appendix G: Regulatory Information The REN is useful to determine the quantity of devices that may be connected to the telephone line and sti ll have all of those devices ring when your telephone number is called. In most, but no t all areas, the sum of RENs should not exce ed 5. T o be certain of the number of d evice[...]

  • Page 91

    Voice Gateway wit h Router 83 Appendix G: Regulatory Infor mation Industry Canada (Canada) This device complies with Industry Canada ICES-003 rule. Cet appareil est conforme à la norme NMB003 d'Industri e Canada. EC Declaration of Conformity (Europe) In compliance with the EMC Dire ctive 89/336/EEC , Low Voltage Directive 73/23/EEC , and Amen[...]

  • Page 92

    Voice Gateway wit h Router 84 Appendix G: Regulatory Information User Information for Consumer Products Covered by EU Dire ctive 2002/96/EC on Waste Electric and Electronic Equipment (WEEE) This document contains important informat ion for users with regards to the proper disposal and recycling of Linksys products. Consumers are required to comply [...]

  • Page 93

    Voice Gateway wit h Router 85 Appendix G: Regulatory Infor mation[...]

  • Page 94

    Voice Gateway wit h Router 86 Appendix G: Regulatory Information[...]

  • Page 95

    Voice Gateway wit h Router 87 Appendix G: Regulatory Infor mation[...]

  • Page 96

    Voice Gateway wit h Router 88 Appendix G: Regulatory Information[...]

  • Page 97

    Voice Gateway wit h Router 89 Appendix H: Contact Information Internet Telephony Service Provider (ITSP) Appendix H: Contact Information Internet T elephony Service Provider (ITSP) For support, contact your ITSP . Linksys Visit Linksys online for information on the latest prod ucts and updates to your existing products at: http://www .linksys.com[...]

  • Page 98

    Voice Gateway wit h Router 90 Appendi x H: Contact Informat ion Linksys[...]

  • Page 99

    [...]

  • Page 100

    www .linksys.com[...]