Go to page of
A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Cisco Systems OL-13207-01, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Cisco Systems OL-13207-01 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Cisco Systems OL-13207-01. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Cisco Systems OL-13207-01 should contain:
- informations concerning technical data of Cisco Systems OL-13207-01
- name of the manufacturer and a year of construction of the Cisco Systems OL-13207-01 item
- rules of operation, control and maintenance of the Cisco Systems OL-13207-01 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Cisco Systems OL-13207-01 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Cisco Systems OL-13207-01, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Cisco Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Cisco Systems OL-13207-01.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Cisco Systems OL-13207-01 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
-
Page 1
CH A P T E R 5-1 User Workstation Setup Guide for Cisco Unity Connection Re lease 2.x OL-13207-01 5 Operator and Support Desk Orientation Operators in your or ganization need information about Cisco Unity Connection that is specif ic to your installation. In addit ion, if your org anization has a support d esk, the staf f will need to be prepared t[...]
-
Page 2
5-2 User Workstation Setup Guide for Cisco Unity Co nnection Release 2.x OL-13207-01 Chapter 5 Op erator and Support Desk Orientation Support Desk O rientation Using the Cisco Unity Greetings Ad ministrator An operator w ho is responsibl e for changing call handler gr eetings for the or ganization can use the Cisco Unity Greetings Administr ator wh[...]
-
Page 3
5-3 User Workstation Setup Guide for Cisco Unity Connection Re lease 2.x OL-13207-01 Chapter 5 Operator and Suppor t Desk Orientation Support Desk Orientation • For descripti ons and the URLs of all Conn ection documen tation on Cisco.com, see t he Documentation Guide fo r Cisco Unity Connection . The document is shipped with Connection an d is a[...]
-
Page 4
5-4 User Workstation Setup Guide for Cisco Unity Co nnection Release 2.x OL-13207-01 Chapter 5 Op erator and Support Desk Orientation Support Desk O rientation Deleted messages: IMAP and MAPI behav ior When users access messages stored on a Microsoft Exchange serv er both from a Microsoft Outlook client and from Cisco Unity Co nnection, the y may e[...]
-
Page 5
5-5 User Workstation Setup Guide for Cisco Unity Connection Re lease 2.x OL-13207-01 Chapter 5 Operator and Suppor t Desk Orientation Support Desk Orientation IMAP client: Differences in client behav ior Users who use different third-part y IMAP clients t o access voice messages from their desktop machines m ay note the fo llowing discrepanc ies in[...]
-
Page 6
5-6 User Workstation Setup Guide for Cisco Unity Co nnection Release 2.x OL-13207-01 Chapter 5 Op erator and Support Desk Orientation Support Desk O rientation Managing multiple message types Users who are ne w to Cisco Unity Connection some times ha ve a dif ficul t time understanding ho w to manage multiple message types from a si ngle Inbox. Dep[...]
-
Page 7
5-7 User Workstation Setup Guide for Cisco Unity Connection Re lease 2.x OL-13207-01 Chapter 5 Operator and Suppor t Desk Orientation Support Desk Orientation Speed for elements of the Connec tion con versation v aries Users may report that the speed at which Cisc o Unity Connection plays menus, v oice names, greetings, and messages is inconsistent[...]
-
Page 8
5-8 User Workstation Setup Guide for Cisco Unity Co nnection Release 2.x OL-13207-01 Chapter 5 Op erator and Support Desk Orientation Support Desk O rientation[...]