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Cisco Systems OL-12232-01 manual

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Table of contents for the manual

  • Page 1

    8-1 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communica tions Manager 6.0 OL-12232-01 CH A P T E R 8 Monitoring the Cisco Unified IP Phone Remotely Each Cisco Unif ied IP Phone has a web page from which y ou can vie w a v ariety of information ab out the phone, including: • Device information • Network co nfigu ration informat io[...]

  • Page 2

    Chapter 8 Monitoring the Cisco U nified IP Phone Remotely Accessing the Web Page for a Phone 8-2 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communi cations Manager 6.0 OL-12232-01 • Network Statistics, page 8-1 1 • Device Logs, page 8-14 • Streaming Sta tistics, page 8-15 Accessing the Web Page for a Phone T o access the w eb pa[...]

  • Page 3

    8-3 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communica tions Manager 6.0 OL-12232-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Disabling and Enabling We b Pag e Access • Network Statistics —In cludes the follo wing hyperlinks, which pro vide information abou t network traf fic: – Ethernet Inf ormation —Displa[...]

  • Page 4

    Chapter 8 Monitoring the Cisco U nified IP Phone Remotely Device Information 8-4 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communi cations Manager 6.0 OL-12232-01 T o control access to the web page s for a phone, fol lo w these steps fr om Cisco Unified Communications Man ager Administration: Step 1 Choose De vice > Phone . Step 2[...]

  • Page 5

    8-5 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communica tions Manager 6.0 OL-12232-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Device Information App Load ID Identif ier of the f irmware running on th e phone Boot Load ID Identif ier of the fa ctory-instal led load running on the phone V ersion V ersion of the f irmw[...]

  • Page 6

    Chapter 8 Monitoring the Cisco U nified IP Phone Remotely Network Configuration 8-6 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communi cations Manager 6.0 OL-12232-01 Network Configuration The Network Conf iguration area on a phone’ s web page displays network confi guration information an d information ab out other phone setting s.[...]

  • Page 7

    8-7 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communica tions Manager 6.0 OL-12232-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Network Configuration Host Name Host name that the DHCP server assigned to the phone. Domain Name Name of the Domain Name System (DNS) domain in which the phone resides. IP Address Internet P[...]

  • Page 8

    Chapter 8 Monitoring the Cisco U nified IP Phone Remotely Network Configuration 8-8 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communi cations Manager 6.0 OL-12232-01 CallManage r 1–5 Host names o r IP addresses, in prioritize d order , of the Cisco Unified Communications Manager servers with which the phone can re gister . An item [...]

  • Page 9

    8-9 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communica tions Manager 6.0 OL-12232-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Network Configuration Messages URL URL of the server from which t he phone obtains message services. Services URL URL of the server from w hich the phone obtains Cisco Unified IP Phone servic[...]

  • Page 10

    Chapter 8 Monitoring the Cisco U nified IP Phone Remotely Network Configuration 8-10 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communi cations Manager 6.0 OL-12232-01 PC Port Conf iguration Speed and duplex of the switch port, where: • A—Auto Ne gotiate • 10H—10-BaseT/half duple x • 10F—10-BaseT/ful l duplex • 100H—10[...]

  • Page 11

    8-11 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communica tions Manager 6.0 OL-12232-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Network Statistics Network Statistics These network statistics areas on a ph one’ s web page provide informat ion about network traf fic on the phone: • Ethernet Inform ation area —Dis[...]

  • Page 12

    Chapter 8 Monitoring the Cisco U nified IP Phone Remotely Network Statistics 8-12 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communi cations Manager 6.0 OL-12232-01 T o display a network statistics area, access the web pa ge for the phone as described in th e “ Accessing the W eb Page for a Phone” section on pag e 8-2 , and then c[...]

  • Page 13

    8-13 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communica tions Manager 6.0 OL-12232-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Network Statistics Rx unicast T otal number of unicas t pack ets receiv ed by the phone Rx shortErr T otal number of FCS error packets or A lign error packets recei ved that are less than 64[...]

  • Page 14

    Chapter 8 Monitoring the Cisco U nified IP Phone Remotely Device Logs 8-14 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communi cations Manager 6.0 OL-12232-01 Device Logs The De vice Logs area on a phone’ s web pa ge prov ides information you can use to help moni tor and trou bleshoo t the phone . • Console Logs—Includes hyperl i[...]

  • Page 15

    8-15 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communica tions Manager 6.0 OL-12232-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Streaming Statistics Streaming Statistics A Cisco Unified IP Phone can stream inform ation to and from up to three dev ices simultaneously . A phone streams information when it i s on a a ca[...]

  • Page 16

    Chapter 8 Monitoring the Cisco U nified IP Phone Remotely Streaming Statistics 8-16 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communi cations Manager 6.0 OL-12232-01 Sender Reports Sent 1 Number of times the R TCP Sender Reports ha ve been sent. Sender Report T ime Sent 1 Internal time stamp indicating when a R TCP Sender Report was [...]

  • Page 17

    8-17 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communica tions Manager 6.0 OL-12232-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Streaming Statistics MOS LQK Score that is an obje cti v e estimate of the mean op inion score (MOS) for listening quality (LQK) that rates from 5 (exc ellent) to 1 (bad). This score is base[...]

  • Page 18

    Chapter 8 Monitoring the Cisco U nified IP Phone Remotely Streaming Statistics 8-18 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communi cations Manager 6.0 OL-12232-01 Conceal Secs Number of seconds that ha ve concealment e v ents (lost frames) from the start of the v oice stream (includes sev erely concealed seconds). Sev e rely Conce[...]

  • Page 19

    8-19 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communica tions Manager 6.0 OL-12232-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Streaming Statistics V oice Quality Metrics MOS LQK Score that is an obje cti v e estimate of the mean op inion score (MOS) for listening quality (LQK) that rates from 5 (exc ellent) to 1 (b[...]

  • Page 20

    Chapter 8 Monitoring the Cisco U nified IP Phone Remotely Streaming Statistics 8-20 Cisco Unified IP Phone 7970G/7971G-GE for Ci sco Unified Communi cations Manager 6.0 OL-12232-01 Related Topics • “Configuring Settings on the Cisco Uni fied IP Phone” chapter • “Configuring Features, T emplates, Services, and Users” chapte r • “Call[...]