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Cisco Systems OL-11524-01 manual

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Table of contents for the manual

  • Page 1

    CH A P T E R 8-1 Cisco Unified IP Phone Administration Gu ide for Cisco Unified CallMa nager 5.1 (SIP), Cisco Unified IP Phones OL-11524-01 8 Monitoring the Cisco Unified IP Phone Remotely Each Cisco Unified IP Phone has a web page from which y ou can vie w a v ariety of information ab out the phone, includin g: • Device information • Network c[...]

  • Page 2

    Chapter 8 Monitoring th e Cisco Unified IP Phone Re motely Accessing the Web Page for a Phone 8-2 Cisco Unified IP Phone A dministration Guide for Cisc o Unified CallManager 5.1 (SIP), Cisco Unified IP Phones OL-11524-01 • Network Statistics, page 8-1 1 • Device Logs, page 8-14 • Streaming Sta tistics, page 8-15 Accessing the Web Page for a P[...]

  • Page 3

    8-3 Cisco Unified IP Phone Administration Gu ide for Cisco Unified CallMa nager 5.1 (SIP), Cisco Unified IP Phones OL-11524-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Disabling and Enabling We b Page Access • Network Statistics —In cludes the follo wing h yperlinks, which pro vide information abou t network traf fic: – Ether[...]

  • Page 4

    Chapter 8 Monitoring th e Cisco Unified IP Phone Re motely Device Information 8-4 Cisco Unified IP Phone A dministration Guide for Cisc o Unified CallManager 5.1 (SIP), Cisco Unified IP Phones OL-11524-01 T o disable access to the web pages fo r a phone, follow these steps from Cisco Unified Cal lManager Administration: Step 1 Choose De vice > P[...]

  • Page 5

    8-5 Cisco Unified IP Phone Administration Gu ide for Cisco Unified CallMa nager 5.1 (SIP), Cisco Unified IP Phones OL-11524-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Device Information Phone DN Directory numbe r assigned to t he phone App Load ID Identif ier of the f irmware runni ng on the phone Boot Load ID Identif ier of the f[...]

  • Page 6

    Chapter 8 Monitoring th e Cisco Unified IP Phone Re motely Network Configuration 8-6 Cisco Unified IP Phone A dministration Guide for Cisc o Unified CallManager 5.1 (SIP), Cisco Unified IP Phones OL-11524-01 Network Configuration The Network Conf iguratio n area on a phone’ s web page displays network confi guration informati on and information a[...]

  • Page 7

    8-7 Cisco Unified IP Phone Administration Gu ide for Cisco Unified CallMa nager 5.1 (SIP), Cisco Unified IP Phones OL-11524-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Network Configuration Host Name Host name that the DHCP server assigned to the phone. Domain Name Name of the Domain Name System (DNS) domain in which the phone resi[...]

  • Page 8

    Chapter 8 Monitoring th e Cisco Unified IP Phone Re motely Network Configuration 8-8 Cisco Unified IP Phone A dministration Guide for Cisc o Unified CallManager 5.1 (SIP), Cisco Unified IP Phones OL-11524-01 CallManage r 1–5 Host names o r IP addresses, in prioritize d order , of the Cisco Unif ied CallManager serv ers with which the phone can re[...]

  • Page 9

    8-9 Cisco Unified IP Phone Administration Gu ide for Cisco Unified CallMa nager 5.1 (SIP), Cisco Unified IP Phones OL-11524-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Network Configuration Services URL URL of the server from w hich the phone obtains Cisco Unified IP Phone services. DHCP Enabled Indicates whether DHCP is b eing use[...]

  • Page 10

    Chapter 8 Monitoring th e Cisco Unified IP Phone Re motely Network Configuration 8-10 Cisco Unified IP Phone A dministration Guide for Cisc o Unified CallManager 5.1 (SIP), Cisco Unified IP Phones OL-11524-01 PC Port Conf iguration Speed and duplex of the switch port, where: • A—Auto Ne gotiate • 10H—10-BaseT/half duple x • 10F—10-BaseT[...]

  • Page 11

    8-11 Cisco Unified IP Phone Administration Gu ide for Cisco Unified CallMa nager 5.1 (SIP), Cisco Unified IP Phones OL-11524-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Network Statistics Network Statistics These network statistics areas on a ph one’ s web page provide informatio n about network traf fic on the phone: • Etherne[...]

  • Page 12

    Chapter 8 Monitoring th e Cisco Unified IP Phone Re motely Network Statistics 8-12 Cisco Unified IP Phone A dministration Guide for Cisc o Unified CallManager 5.1 (SIP), Cisco Unified IP Phones OL-11524-01 T able 8-3 Ether net Infor mation Area Items Item Description Tx Frames T otal number of pack ets transmitted b y the phone Tx broadcast T otal [...]

  • Page 13

    8-13 Cisco Unified IP Phone Administration Gu ide for Cisco Unified CallMa nager 5.1 (SIP), Cisco Unified IP Phones OL-11524-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Network Statistics Rx shortErr T otal number of FCS erro r packets or Align erro r packets recei ved that are less than 64 b ytes in size Rx shortGood T otal number[...]

  • Page 14

    Chapter 8 Monitoring th e Cisco Unified IP Phone Re motely Device Logs 8-14 Cisco Unified IP Phone A dministration Guide for Cisc o Unified CallManager 5.1 (SIP), Cisco Unified IP Phones OL-11524-01 Device Logs The De vice Logs area on a phone’ s web pa ge prov ides information you can use to help monitor and troub leshoot the phone. T o ac cess [...]

  • Page 15

    8-15 Cisco Unified IP Phone Administration Gu ide for Cisco Unified CallMa nager 5.1 (SIP), Cisco Unified IP Phones OL-11524-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Streaming Statistics Streaming Statistics A Cisco Unified IP Phone can stream inform ation to and from up to three de vices simultaneously . A phone streams informa[...]

  • Page 16

    Chapter 8 Monitoring th e Cisco Unified IP Phone Re motely Streaming Statistics 8-16 Cisco Unified IP Phone A dministration Guide for Cisc o Unified CallManager 5.1 (SIP), Cisco Unified IP Phones OL-11524-01 Rcvr Lost P ackets T otal nu mber of R TP data packe ts that ha v e been lost sinc e startin g recei ving data on this connection. Defi ned as[...]

  • Page 17

    8-17 Cisco Unified IP Phone Administration Gu ide for Cisco Unified CallMa nager 5.1 (SIP), Cisco Unified IP Phones OL-11524-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Streaming Statistics Max M OS LQK Baseline or highest MOS LQK scor e observed from start of the voice stream. These codecs pr ovide the following maximum MOS LQ K s[...]

  • Page 18

    Chapter 8 Monitoring th e Cisco Unified IP Phone Re motely Streaming Statistics 8-18 Cisco Unified IP Phone A dministration Guide for Cisc o Unified CallManager 5.1 (SIP), Cisco Unified IP Phones OL-11524-01 Related Topics • Config uring Settings on the Cisco Unif ied IP Phone • Configuring Features, T emplates, Services, and Users Rcvr Reports[...]

  • Page 19

    8-19 Cisco Unified IP Phone Administration Gu ide for Cisco Unified CallMa nager 5.1 (SIP), Cisco Unified IP Phones OL-11524-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Streaming Statistics • Call Statistics Screen, page 7 -16 • Monitoring the V oice Quality of Cal ls, page 9-20[...]

  • Page 20

    Chapter 8 Monitoring th e Cisco Unified IP Phone Re motely Streaming Statistics 8-20 Cisco Unified IP Phone A dministration Guide for Cisc o Unified CallManager 5.1 (SIP), Cisco Unified IP Phones OL-11524-01[...]