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Cisco Systems CP7945GRF manual

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Table of contents for the manual

  • Page 1

    U SER G UIDE Cisco Unified IP Phones 7945G and 7965G for Cisco Unified Communications Manager Express Version 7.1 1 Overview, page 2 2 Operating Y our Phone, page 6 3 Phone F eatures Index, page 20[...]

  • Page 2

    2 1 Overview This guide provides ph one operating instructions, and feature descripti ons for the Cisco Unified IP Phone multiline models 7945G and 7965G. The 7945G has four lines and the 7965G has six l ines. Physical Description Name Description 1 Line or speed-dial button Opens new line, speed-dials phon e number , or ends call. Buttons light to[...]

  • Page 3

    3 8 Services button Provides ac cess to phone services. 9 V olume button Increases or de creases handset, headset, ring er , or speakerphone volume. 10 Speaker button T oggles speaker on and off. 11 Mute button T oggles mute on and off. 12 Headset button T oggles headset on and off. 13 4-way Navigation Pad and Select (center) button Allows you to s[...]

  • Page 4

    4 Connecting Your Phone This section shows and describes the connectors on your Cisco Unified IP phon e. 1 DC adapter port (DC48V) for phones not provided with inline power 2 AC-to-DC power supply 3 AC power cord 4 Network port (10/100 SW) for connecting to the network 5 Access port (10/100 PC) for connecting your phone to your computer 6 Handset p[...]

  • Page 5

    5 Adjusting the Handset Rest When you connect your phone, you can adjust the handset rest so that the receiver does not slip out of the cradle. T o adjust th e handset: 1. Set the handset aside and pull the squa re plastic tab from the handset rest. 2. Rotate the tab halfway . 3. Slide the tab back into the handset rest. An extension protrude s fr [...]

  • Page 6

    6 2 Operating Your Phone This section describes how to operate your Cisco Unified IP pho ne and includes information o n soft keys and phone features. Note Because there are differenc es in phone an d site configurations, not all features described here might apply to your phone. Consult your system admini strator for more information. Soft Key Des[...]

  • Page 7

    7 Place a Call Use one of the following methods to place a call: • Lift the handset and dial the number . • Dial the number , and then lift the hands et. • Dial the number , and then press the Dial soft key . • Press the line button for your extension, and then dial. • Press the Speaker button, and then dial. • Press the New Call soft k[...]

  • Page 8

    8 Redial a Number T o redial the most recently dialed number: • Lift the handset and press the Redial soft key . • Press the Redial soft key to di al using the speakerphone. Hold a Call T o place a call on ho ld while on the call: • Press the Hold soft key . T o retrieve a held call: • Press the Resume soft key . – If multiple calls are o[...]

  • Page 9

    9 Retrieve Voice Messages T o retrieve voice messag es: 1. Select an available Cisco Unified IP phone line by lifting the handset, pressing the speakerphone button, or pressing a line button. Listen for the dial tone. 2. Press the Messages button, a nd follow the voice instructions. Note When you have one or more new messages, the message-wa iting [...]

  • Page 10

    10 Forward Incoming Calls T o forward any incoming call to the call-forward destination , for example voice mail, preset on the C isco Unified IP phone: • Press the DnD soft key . Note If the call-forward destination is not set, pressing the DnD soft key disa bles the ringer . Call-Blocking (To ll Bar) Override Call blocking prevents unauthorized[...]

  • Page 11

    11 Forward All Calls T o forward all incoming calls to another number: 1. Press the CFwdALL soft key . Y ou hear a confirmation beep. 2. Dial the number to which you want to forward all your calls. Dial the number exactly as if you were placing a call to that number . Remember to include loca lly required p refix numbers . The phone display is upda[...]

  • Page 12

    12 Alternate Methods to End a Conference Call Call initiators can one of the following methods (fu nctio nality will vary according to y our system configuration): • T o end the conference and remain connected to the most recent call, press the Confrn soft key . The older call is placed on hold. • T o disconnect from the conference, hang up the[...]

  • Page 13

    13 Tip – When a shared-line call is placed on hold, a flashing gr een shared line button notifies all the other phones with the shared-line directory number that the call can be resumed. Enable Privacy on Shared-Line Users can prevent others from viewing, bargi ng or resuming a Shared-Line Call by enabling the privacy feature on the phone. T o pr[...]

  • Page 14

    14 3. Hang up the handset, or press a new spee d-dial button and repeat this procedure. Place a Call from Your Sy stem Speed-Dial Directory T o place a call from your system sp eed-dial directory: 1. Select an available Cisco Uni fied IP phone line (off hook or NewCall ) and get a dial tone. 2. Press the Directories button, or use the Navigation bu[...]

  • Page 15

    15 T o use the intercom feature: 1. Press the Speaker button and get the dial tone. 2. Press the speed dial key or dial the di rectory number to start the intercom call. Note The called Cisco Unified IP phone automatically answers the call in speakerphone mode with mute activ ated or deactivated depending on the config uration. The phone beeps to a[...]

  • Page 16

    16 2. Select My Phone Apps and scroll down to Personal Speed Dial . 3. Select Personal Speed Dial 4. Add a Label and Number 5. Go back to My Phone Apps and press Reset Phone . Y ou Personal Speed-Dial number w ill ap pear on the phone display screen. Switching an In-Progress Call to Another Phone Using SNR The Single Number Reach (SNR) feature allo[...]

  • Page 17

    17 Whisper Intercom The Whisper Intercom feature allo ws the user to make an interc om call to a busy ex tension. The recipient can he ar the caller or hear the whisper intercom, and the original caller on the recei ving phone does not hear the w hisper intercom. The phone receiving a whisper intercom displays the extension and na me of the party i[...]

  • Page 18

    18 To Answer an MLPP Call: End an active call (if necessary) and answer the MLPP call. If the active call has lower precedence than the incoming call, the active call is preempted. Tips – When you are rece iving a priority (pre cedence) call, an MLP P icon on your phone screen in dicates the priority level of the call. – When you make or receiv[...]

  • Page 19

    19 Pick Up Calls T o pick up a call that is on hold or a call tha t is ringing at another extension: 1. Press the PickUp soft key . 2. Dial the extension number of the Cisco Unified IP phone that you wa nt to pick up. Control of the call is transferred to your phone. T o selectively pick up a call ringing at a number that belongs to a pickup group:[...]

  • Page 20

    20 3 Phone Features Index This section provides an alphabetical list of features for your Cisco Unified IP phon e. Features supported in both SIP and SCCP protocols are marked as “Supported” and features n ot supported in either one of the pro tocols are marked as “Not Supported.” However , there are differences in how the feature works bas[...]

  • Page 21

    21 Switching an In-Progress Call to Another Phone Using SNR 16 Not Supported Supported Transfer a Call 1 1 Supported Supported Use the Intercom Feature 14 Supported Supported View Call History 14 Supported Supported Whisper Intercom 15 Supported Supported T able 1 Feat ur es (with pag e number r efer e nces) Support e d in SI P and SCCP Pr otocols.[...]

  • Page 22

    Americas Headquarters Cisco Systems, Inc. 170 W est T asman Drive San Jose, CA 95134-1706 USA www .cisco.com T el: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Asia Pacific Headquarters Cisco Systems (USA) Pte. Ltd. 168 Robinson Road #28-01 Capital T ower Singapore 068912 www .c isco.com T el: +65 6317 7777 Fax: +65 6317 7799 Europe Headquart[...]