English dropdown-ico

Cisco Systems CIVS-IPC-2621V manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108

Go to page of

Similar user manuals

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Cisco Systems CIVS-IPC-2621V, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Cisco Systems CIVS-IPC-2621V one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Cisco Systems CIVS-IPC-2621V. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Cisco Systems CIVS-IPC-2621V should contain:
- informations concerning technical data of Cisco Systems CIVS-IPC-2621V
- name of the manufacturer and a year of construction of the Cisco Systems CIVS-IPC-2621V item
- rules of operation, control and maintenance of the Cisco Systems CIVS-IPC-2621V item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Cisco Systems CIVS-IPC-2621V alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Cisco Systems CIVS-IPC-2621V, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Cisco Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Cisco Systems CIVS-IPC-2621V.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Cisco Systems CIVS-IPC-2621V item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Americas Headquarters Cisco Systems, In c. 170 West Tasman Drive San Jose, CA 951 34-1706 USA http://www.ci sco.com Tel: 408 526-4000 800 553-NETS (638 7) Fax: 408 527-0883 Cisco V ideo Sur v ei llance 2621 IP Dome User Guide Model CIVS-IPC-2621 V Text Part Number: OL -24129-02[...]

  • Page 2

    NOTICE. ALL STATEMENTS, INF ORMATION, AND R ECOMMENDATION S IN THIS MANU AL ARE BELIEV ED TO BE ACCURATE BUT ARE PRESEN TED WITHOUT WARRANTY OF ANY KI ND, EXPRES S OR IMPLIED. USERS MUST TAK E FULL RESPONS IBILITY F OR THEIR APPLI CATION OF ANY P RODUCTS. THE SOFTWARE L ICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PROD UCT ARE SET FO RTH IN THE[...]

  • Page 3

    iii Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 CONTENTS Preface vii Overview 1-vii Organization 1-vii Obtaining Documentation, Obtaining Support, and Security Guid elines 1-vii CHAPTER 1 Overview 1-1 Features 1-1 IP Camera Overview 1-2 Physical Details 1-3 Package Contents 1-6 CHAPTER 2 Getting Started 2-1 Before You Begin[...]

  • Page 4

    Contents iv Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 EAPOL Window 3-11 Administration Windows 3-12 Users Window 3-12 Maintenan ce Window 3-14 Firmware Window 3-15 Audio/Video Windows 3-16 Video Window 3-16 Audio Window 3-23 Privacy Region Window 3-24 Focus/Zoom Window 3-24 Security Windows 3-25 Initialization Window 3-25 [...]

  • Page 5

    vii Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Preface Overview This document, Cisco V ideo Surveillance 2621 IP Dome User Guide, pro vides information about installing, conf iguring, using, managing, and tr oubleshooting the Cisco V ideo Surveillance 26 21 IP Dome, model CIVS-IPC-2621. Organization This manual is o rganiz[...]

  • Page 6

    viii Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Preface Obtaining Documentation, Obtaining Support, and Security Guide lines[...]

  • Page 7

    CH A P T E R 1-1 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 1 Overview This chapter pro vides an describes of the Cisco V ideo Surveil lance 2621 IP dome and provi des an ov ervie w of its features. It incl udes these topics: • Features, page 1-1 • IP Camera Over view , page 1-2 Features The Cisco V ideo Survei llance [...]

  • Page 8

    1-2 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 1 Overvi ew IP Camera Overview • Motion detection— The IP cameras can detec t motion in up to four d esignated fields of view b y analyzing changes in p ixels and genera te an alert if motion is detected. • Flexible scheduling— Y ou can configure the IP cameras [...]

  • Page 9

    1-3 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 1 Overview IP Camera Overview Physical Details Figure 1-1 and the table that foll ows descri be the items on the top of the 2 621 IP dome. Figur e 1 -1 T op of the 2621 IP Dome 1 Network LED (amber) Indicates information about the network connections as follo ws: • O[...]

  • Page 10

    1-4 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 1 Overvi ew IP Camera Overview 3 Audio port Allo ws the connection of the audio Y cable that is pro vided with the IP camera. Y ou can connect an optional ex ternal speaker , optional e xternal microphone (with pre-ampl ifier), or both de vices through this cable. Each [...]

  • Page 11

    1-5 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 1 Overview IP Camera Overview Figure 1-2 and the table that foll ows descri be the items on the bottom of the 26 21 IP dome. Figur e 1 -2 Bott om of the 2621 IP Dome 1 USB port Reserved for future use 2 Analog vid eo output 3.5 mm video jack for video ou tput to an ana[...]

  • Page 12

    1-6 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 1 Overvi ew IP Camera Overview Package Contents The the Cisco V ideo Surveillance IP Camera package includes these items: • Cisco V ideo Surveillance 2621 IP Camera Qu ick Start Gu ide (qty . 1) • Re gulatory Compliance and Safety Information document (qty . 1) • [...]

  • Page 13

    CH A P T E R 2-1 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 2 Getting Started This chapter pro vides instructions for installin g and performing the initial setu p of the Cisco V ideo Surveillance IP Camera. It also de scribes how to access the IP camera through a web browser so that you can config ure it or vie w video fr[...]

  • Page 14

    2-2 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome War ni ng The power supply must be placed indoors. Statement 331 Note If you use the IP camera outdoo rs, place the camera and the po wer supply in a suitable NEMA enclosure. War ni ng This product r[...]

  • Page 15

    2-3 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome • Mounting with a Condu it Base, page 2-9 • Mounting to a Ceiling T ile, page 2-16 • Mounting on a Solid Surf ace, page 2-20 Preparing for Installation Before you install the IP dome, follo w [...]

  • Page 16

    2-4 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome – Drill bits (required for surface mounting with a condu it base, mounting to a ceiling tile, or mounting directly on a solid surface). One bit should be the appropriat e size for the mounting hard[...]

  • Page 17

    2-5 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome Figur e 2-2 Disassembling the 2621 IP Dome Components Step 2 Remove the Pri vacy shield b y squeezing it inward to release it from the four tabs that hold it into place (see Figure 2-2 ). Step 3 Rem[...]

  • Page 18

    2-6 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome Figur e 2-3 Attac hing the Base Plate to a Junction Bo x Step 5 Put the an cate gory 5 or higher Ethernet cable t hro ugh the camera housing and connect i t to the LAN port on the IP dome (see Figure[...]

  • Page 19

    2-7 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome Step 8 (Optional) Use the GPIO ports to connect ex ternal devices that trig ger alarms (con nect through alarm input ports) or respond t o alarms (connect through alarm output ports). (See Figure 1-[...]

  • Page 20

    2-8 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome – Back focus—The back focus is factory set fo r optimal use and should not req uire adjustments. In the ev ent that it does need to be adjusted, use the 0.9 mm Alle n wrench that is supplied with[...]

  • Page 21

    2-9 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome Figur e 2-5 Attac hing the Priv acy Shield and Dome Step 12 Attach the dome assembly by al igning its tab with the opening in th e base plate, pressing it i nto place, and securing the three TO RX s[...]

  • Page 22

    2-10 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome T o mount the IP camera with a conduit base, perform the follo wing steps: Note When you disassemble the IP do me for mounting as described in these st eps, make sure to remo ve any protecti ve pack[...]

  • Page 23

    2-11 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome Step 2 Remove the Pri vacy shield b y squeezing it inward to release it from the four tabs that hold it into place (see Figure 2-2 ). Step 3 Remov e the camera unit from the b ase plate by usin g a[...]

  • Page 24

    2-12 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome Step 8 Attach the base plate to the conduit ba se with the four screws, provided (see Figure 2-8 ). Figur e 2-8 Attac hing the Base Pl ate t o the Conduit Base Step 9 Put the an cate gory 5 or highe[...]

  • Page 25

    2-13 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome Step 12 (Optional) Use the GPIO ports to connect external de vices that trig ger alarms (connect through alarm input ports) or respond t o alarms (connect through alarm output ports). See Figure 1-[...]

  • Page 26

    2-14 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome • Make the follo wing adjustments, vie wing the video on the analog moni tor as needed: – Back focus—The back focus is factory set fo r optimal use and should not req uire adjustments. In the [...]

  • Page 27

    2-15 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome Figur e 2-1 0 Attac h ing the Pr ivac y Shield and Dome Step 16 Attach the dome assembly by al igning its tab with the opening in th e base plate, pressing it i nto place, and securing the three TO[...]

  • Page 28

    2-16 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome Mounting to a Ceiling Tile Y ou can mount the IP dome in a ceiling tile. The ceiling tile must be able to support at l east three times the weight of th e IP dome. An optio nal ceiling tile mo untin[...]

  • Page 29

    2-17 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome Figur e 2-1 1 Disassembling the 2621 IP Dome Components Step 4 Remov e the ceiling tile fr om the location at which you w ant to mount the IP dome and use the template provided to mar k the locatio[...]

  • Page 30

    2-18 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome Figur e 2-12 Prepar ing the 2621 IP Dome Ceiling Tile Step 5 Place the ceiling tile mount ing plate o ver the ceil ing tile. Orient the ceiling tile mount so that it is flush with th e back surface [...]

  • Page 31

    2-19 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome Step 9 (Optional) Co nnect an extern al speaker , microphone, or both to the Y cable, then connect the Y cable to the audio port on the IP dome.(see Figure 1-1 on page 1- 3 ). The Y cable that is i[...]

  • Page 32

    2-20 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome Figur e 2-13 Secur ing TORX Scr ews Mounting on a Solid Surface If the cables for the IP dome can pass through an opening in the surface, you can mount the IP dome by attaching the base plate direc [...]

  • Page 33

    2-21 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome Figur e 2-14 Disassembling the 2621 IP Dome Components Step 2 Remove the Pri vacy shield b y squeezing it inward to release it from the four tabs that hold it into place (see Figure 2-2 ). Step 3 R[...]

  • Page 34

    2-22 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 2 Getting Started Installing the Cisco Video Surveillance 2621 IP Dome Step 5 Drill 4 holes for scre ws and cu t out the rectangle for c ables. The scre w holes should be the appropriate size for the mounting hardware that you are using. Step 6 Attach the base plate to[...]

  • Page 35

    2-23 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 2 Getting Started Performing the Initial Se tup of the IP Camera Caution Do not manually adjust the focus or zoom for the IP camera. Attempting to manually do so may d amage the IP camera lens. Instead, use the F ocus/Zoom window in the configurati on software to remo[...]

  • Page 36

    2-24 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 2 Getting Started Performing the Initial Setup of the IP Camera Procedure Step 1 Start Inte rnet Explore r , en ter HTTPS:// ip_address in the address f ield, and press Enter . Replace ip_addr ess with the IP address that the IP camera obtained through DHCP or , if the[...]

  • Page 37

    2-25 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 2 Getting Started Accessing the IP Camera W indows Accessing the IP Camera Windows After you perform the in itial conf iguration as described in the “Perfor ming the In itial Setu p of the IP Camera” section on page 2-23 , follo w the steps in this section each ti[...]

  • Page 38

    2-26 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 2 Getting Started Adjusting the Video Image • Enter the follo wing for a non-secure connection if the IP address is 203 .70.212.52 and the HTTP port number is 10 24: http://203.70.212 .52:1024 Step 2 Enter your IP camera user name and password when pro mpted, then cl[...]

  • Page 39

    2-27 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 2 Getting Started Adjusting the Video Image camera at an object that is at least 15 feet (4.5 meters) away and gently sli ding the lens to ward or aw ay from the camera. T ake care n ot to pull the lens completely a way from the camera.Obtai n a sharp picture in both [...]

  • Page 40

    2-28 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 2 Getting Started Powering the IP Camera On or Off Powering the IP Camera On or Off The IP camera does not include an on/ off switch . Y ou po wer it on or off b y connecting it to or disconnectin g it from a power source. When you po wer off the IP camera, it retains [...]

  • Page 41

    2-29 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 2 Getting Started Cleaning the IP Camera Cleaning the IP Camera T o clean an IP camera, follo w these guidelines: • T o clean external componen ts, use a clean, dry , soft cloth to ge ntly wipe the components. Do not use liquid cleaners on the dome assembl y , excep[...]

  • Page 42

    2-30 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 2 Getting Started Cleaning the IP Camera[...]

  • Page 43

    CH A P T E R 3-1 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 3 Configuring and Managing the IP Camera The Cisco V ideo Surv eillance IP Camera pro vides conf iguration windo ws that you use to conf igure and manage the IP camera. This chapter explains ho w to access the configuration windo ws, describes each windo w , and p[...]

  • Page 44

    3-2 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 3 Config uring and Managin g the IP Camera Configuration Overview Ta b l e 3-1 Guid elines fo r Configur ing the IP Camera Configuration Item Explanation Guidelines for Use Reference IP camera name and description Identifies the IP camera. Recommended. See the “Basic [...]

  • Page 45

    3-3 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 3 Configuring and Ma naging the IP Camera Configuration Overview Audio options Includes options for audi o streams that are received or sent by the IP camera. Required if you use an external microphone or speaker . See the “ Audio Windo w ” section on page 3-23 . P[...]

  • Page 46

    3-4 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 3 Config uring and Managin g the IP Camera Navigating the Configuration Windows Navigating the Configuration Windows After you access the conf iguration windo ws as described in the “ Accessing the IP Camera Windo ws” section on page 2-2 5 , a window appears that in[...]

  • Page 47

    3-5 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 3 Configuring and Ma naging the IP Camera Setup Windows • Status – System – Audio/V ideo – Network – Syslog & Log – V ideo Log Setup Windows The Setup windows let you configure a v ari ety of basi c and advanced settings for the IP camera, and to design[...]

  • Page 48

    3-6 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 3 Config uring and Managin g the IP Camera Setup Window s Description Enter a description of the IP camera. F or exampl e, enter the I P camera location, such as “North Entran ce. ” The description can includ e any combination of up to 32 letters, nu mbers, and spac[...]

  • Page 49

    3-7 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 3 Configuring and Ma naging the IP Camera Setup Windows Advanced Setup Window The Adv anced Setup w indow provides options for conf iguring v arious networ k and protocol settings for the IP camera. T o display the Adv anced Setup windo w , access the configurat ion wi[...]

  • Page 50

    3-8 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 3 Config uring and Managin g the IP Camera Setup Window s Ta b l e 3-3 Adv anced Setup Window Options Option Description CDP Enable CDP (Cisco Discovery Protocol) Check this check box if CDP is enabled in your network and you w ant the IP camera to send CDP discovery me[...]

  • Page 51

    3-9 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 3 Configuring and Ma naging the IP Camera Setup Windows Max R TP V ideo P acket Length Maximum number of bytes per vi deo packet that are sent in each R TP request. Conf igure a lo wer number if you are streaming vi deo to a cell phone that requires smaller data packet[...]

  • Page 52

    3-10 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 3 Config uring and Managin g the IP Camera Setup Window s IP Filter Window The IP Filter wi ndow p rovides optio ns for controlling access to the IP camera b y designating a list of IP addresses that can access the IP camera and a list of IP addre sses that cannot acce[...]

  • Page 53

    3-11 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 3 Configuring and Ma naging the IP Camera Setup Windows EAPOL Window The EAPOL windo w provides options for conf iguring Extensible Authentication Pr otocol Over LANs (EAPOL). This protocol is used to aut henticate and control user traf fic in an 802.1x netw ork. T o [...]

  • Page 54

    3-12 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 3 Config uring and Managin g the IP Camera Administration W indows Administration Windows The Administration win dows let you conf igure IP came ra users, reset or rest art th e IP camera, and upgrade f irmware on the IP camera . The follo wing sections describe t he A[...]

  • Page 55

    3-13 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 3 Configuring and Ma naging the IP Camera Administration Windows Ta b l e 3-6 describes the opti ons in the Users windo w . Ta b l e 3-6 Users Windo w Options Option Description Administrator User ID Display only . The user ID for the IP camera administrator is Admin.[...]

  • Page 56

    3-14 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 3 Config uring and Managin g the IP Camera Administration W indows Maintenance Window The Maintenance windo w provid es options for resetting or restarting t he IP camera, saving conf iguration information fro m the IP camera, and upload ing the conf iguration informat[...]

  • Page 57

    3-15 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 3 Configuring and Ma naging the IP Camera Administration Windows Firmware Window The Firmware win dow lets y ou view i nformation about the fi rmware that is inst alled on the IP camera and upgrade the firmw are. Before you upgrade f irmware, do wnload the firmw are f[...]

  • Page 58

    3-16 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 3 Config uring and Managin g the IP Camera Audio/Video Windows Audio/Video Windows The Audio/V ideo windows pr ovide options f or confi guring audio and video from t he IP camera. The follo wing sections describe the Au dio/V ideo windo ws in detail: • V ideo W indow[...]

  • Page 59

    3-17 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 3 Configuring and Ma naging the IP Camera Audio/Video Window s Ta b l e 3-9 V ideo Wind ow Opti ons Option Description Streaming Mode Choose the m ode that the I P ca mera uses for video streaming: • Single H.264 Stream —Co nfigures H.264 fo r the primary stream. [...]

  • Page 60

    3-18 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 3 Config uring and Managin g the IP Camera Audio/Video Windows Max. Frame R ate Choose the desired maxi mum frame rate per second for the pr imary video stream from the IP camera. The default v alue s are 30 for NTSC and 25 for P AL. A higher maximu m frame rate provi [...]

  • Page 61

    3-19 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 3 Configuring and Ma naging the IP Camera Audio/Video Window s V ideo Quality Control Choose an option for the video quality of the pri mary video stream from the IP camera: • Constant Bit Rate —Specif ies that the video stre am is output at or close to the consta[...]

  • Page 62

    3-20 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 3 Config uring and Managin g the IP Camera Audio/Video Windows Fixed V ideo Quality Specif ies that video is output at a f ixed quality , which ranges from V ery High to V ery Low . The bit rate may vary to maintain this quality . The default f ixed quality is Normal. [...]

  • Page 63

    3-21 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 3 Configuring and Ma naging the IP Camera Audio/Video Window s Frame Repeat Count Designates ho w video output from the IP camera displays. The I P camera generates two independent f ields (odd and e ven) for each v ideo capture, which occur 60 tim es per second for N[...]

  • Page 64

    3-22 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 3 Config uring and Managin g the IP Camera Audio/Video Windows V a lidatio n T ime If the Switch Mode option is set to Auto, specify the ti me that the camera waits before swit ching Day/Night modes. The li ght le vel must continually exceed the t hreshold for the dura[...]

  • Page 65

    3-23 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 3 Configuring and Ma naging the IP Camera Audio/Video Window s Audio Window The Audio windo w provides op tions for enabling and co nf iguring audio that is transmitted to and from the IP camera. Y ou can confi gure audio for these devices: • External microphone—Y[...]

  • Page 66

    3-24 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 3 Config uring and Managin g the IP Camera Audio/Video Windows Privacy Region Window The Pri vac y Region windo w provides options for creating up t o four user-def ined masking zones that can be used to pro vide regions of pri vac y in the camera f ield of vie w . V i[...]

  • Page 67

    3-25 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 3 Configuring and Ma naging the IP Camera Securit y Windows Security Windows The Security windo ws provide options for stopp ing IP camera processes, confi guring administr ator and root password requ irements, and enabling access to the IP camera throug h HTTP or Sec[...]

  • Page 68

    3-26 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 3 Config uring and Managin g the IP Camera Security Windows Complexity Window The Complexi ty windo w provides o ptions for conf iguring requirem ents for the IP camera administrator and user passwords. Ta b l e 3-14 describes the options in t he Complexity w indow . T[...]

  • Page 69

    3-27 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 3 Configuring and Ma naging the IP Camera Applications Windows Applications Windows The Applications windo ws provide options for conf iguring and managing a va riety of applications and IP camera acti vities. The follo wing sections describe t he Applications windo w[...]

  • Page 70

    3-28 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 3 Config uring and Managin g the IP Camera Applications W indows If you change any options in the Mail/FTP/HTTP windo w , you must click Sa ve to sav e the changes. T o discard the changes, click Cancel before clicking Sav e . These buttons appear at the bottom of the [...]

  • Page 71

    3-29 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 3 Configuring and Ma naging the IP Camera Applications Windows E-mail Bo dy Attach V ide o Streaming URL Address Check this check box t o include in the mes sage body the URL of an FTP server from which y ou can downlo ad a video fi le to your local PC. Primary FTP Pr[...]

  • Page 72

    3-30 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 3 Config uring and Managin g the IP Camera Applications W indows Motion Detection Window The Motion Detection wi ndo w allo ws you to configu re up to four re gions in a vid eo field. The IP camera monitors acti vity in each re gion. If activity e xceeds a configured t[...]

  • Page 73

    3-31 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 3 Configuring and Ma naging the IP Camera Applications Windows Event Window The Event wi ndo w provides op tions for conf iguring ho w the IP camera handles e vents. An e vent is either of the follo w ing: • Motion that the IP camera detect s. For related informatio[...]

  • Page 74

    3-32 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 3 Config uring and Managin g the IP Camera Applications W indows If you change an y options in the Ev ent window , ex cept deleting an e vent from t he ev ent schedule list, you must click Sa ve to s av e the change s. T o discard the ch anges, click Cancel before clic[...]

  • Page 75

    3-33 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 3 Configuring and Ma naging the IP Camera Applications Windows Actions Choose the desired options to designate acti ons that the camera takes when e vents occur: • E-Mail —Sends e-mai l ev ent notification messages to an SMTP serv er . The e-mail messa ges notify [...]

  • Page 76

    3-34 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 3 Config uring and Managin g the IP Camera Applications W indows SNMP Window The SNMP windo w allows you to configure S imple Network Management Protoc ol (SNMP) settings for the IP came ra. These se ttings can help you m anage complex netwo rks by sending messages to [...]

  • Page 77

    3-35 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 3 Configuring and Ma naging the IP Camera Applications Windows Alarm I/O Ports Window The Alarm I/O Ports windo w allows you to con figure v arious options for the t wo input and tw o output ports on the IP camera. A state chan ge of an inp ut ports triggers a ca mera[...]

  • Page 78

    3-36 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 3 Config uring and Managin g the IP Camera Status Windows Status Windows The Status windo ws provide options for v iewi ng and managing a v ariety of system information. The follo wing sections describe the Status windows in detail: • System W indow , page 3-36 • A[...]

  • Page 79

    3-37 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 3 Configuring and Ma naging the IP Camera Status Windows Audio/Video Window The Audio/V ide o window displays informati on abou t the audio and video str eams from the IP camera. Y ou configure audio options as described in the “ Audio W indow ” section on page 3-[...]

  • Page 80

    3-38 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 3 Config uring and Managin g the IP Camera Status Windows Network Win dow The Network windo w displays information about v arious IP camera network settings and operations. Y ou configure the setting s as described in the “Basic Setup W indow” section on pa ge 3-5 [...]

  • Page 81

    3-39 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 3 Configuring and Ma naging the IP Camera Status Windows Ta b l e 3-23 Sy slog & Log W indow Options Option Description Local Log Minimum Log Se verity Choose the minimum sev erity of messages that the appear in t he log fil e. The system logs all messages of this[...]

  • Page 82

    3-40 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 3 Config uring and Managin g the IP Camera Status Windows Ta b l e 3-24 describes the messages that can appear in the IP camera log f ile. When you vie w the log f ile, each message includes t he date and time that it wa s logged. Minimum Log Se verity Choose the minim[...]

  • Page 83

    3-41 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 3 Configuring and Ma naging the IP Camera Status Windows Audio: Disable micropho ne. Captures information when audio devices are enabled or disab led in the Audio w indow . Audio: Disable speaker . Audio: Enable microphon e. (audio type: G.711 A-Law) Audio: Enable mic[...]

  • Page 84

    3-42 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 3 Config uring and Managin g the IP Camera Status Windows output: F ailed to set output port P ort_Number . Provides information wh en you configur e the output ports on the I P camera. output: Set output port P ort_Number to high O K. output: Set output port P ort_Num[...]

  • Page 85

    3-43 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 3 Configuring and Ma naging the IP Camera Status Windows Stream: R TSP stream started. [ip: Ty p e , UDP: Addr ess_1 : Po r t _ 1 -> A ddr ess_2 : Po r t _ 2 , Use r ] Provides information wh en an R TSP stream from the IP camera is initiated (R TSP stream started)[...]

  • Page 86

    3-44 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 3 Config uring and Managin g the IP Camera Status Windows Video Log Window The V ie w V ideo Log windo w lets you manage video file s. If the T rigger Event option is enabled in the Event windo w , the IP camera creates a vide o file for each e vent that it detects. Th[...]

  • Page 87

    3-45 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 3 Configuring and Ma naging the IP Camera Status Windows Ta b l e 3-25 Video Log Windo w Options Option Description V ideo Log Displays a list of v ideo logs. Files are named Camera _name-Event_Name-yymmdd -hhmmss.xxx , where: • Camer a_name is the name of the IP ca[...]

  • Page 88

    3-46 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 3 Config uring and Managin g the IP Camera Status Windows[...]

  • Page 89

    CH A P T E R 4-1 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 4 Viewing Live Video After you install and set up the Cisco V ideo Surveillance IP Camera as described in Chapter 2, “Getting Started, ” users can connect to the IP camera through In ternet Explorer and a ccess the Home window to view li ve video from the IP c[...]

  • Page 90

    4-2 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 4 Viewing Live Video Viewing Video thr ough the Home W indow Overview Figur e 4-1 Home Window 1 Digital z oom controls. For deta iled inform ation, see the “Home Win dow Cont rols” section on page 4-3 . 2 IP camera date and time. Y ou config ure the date and time fo[...]

  • Page 91

    4-3 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 4 Viewing Live Video Viewing Video throug h the Home Window Overview Home Window Controls The Home windo w provides controls for se veral IP camera features. Ta b l e 4-1 describes the controls in th e H om e wi n d ow . Note The IP camera administrator and users with [...]

  • Page 92

    4-4 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 4 Viewing Live Video Viewing Video thr ough the Home W indow Overview Microphon e Of f toggle b utton Click the Microphone Off butto n to mute the audio stream that is captured and sent to the IP camera from the internal or e xternal microphone of the PC that you are us[...]

  • Page 93

    4-5 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 4 Viewing Live Video Viewing Video through Th ird-Party Devices or Software Viewing Video through Third-Party Devices or Software Y ou can allow users to access video streams from the IP camera th rough third-party mobile de vices, or through the VLC media player or eq[...]

  • Page 94

    4-6 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 4 Viewing Live Video Viewing Video through Third- Party Devices or Software • T o access the se condary H.264 stream with video only , enter this command: rtsp:// ip_addr ess /img/h2 64video2.sav Accessing the Primary MPEG-4 Stream In the follo w ing commands, the ip_[...]

  • Page 95

    4-7 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 Chapter 4 Viewing Live Video Viewing Video through Th ird-Party Devices or Software • T o access the M JPEG stream with video only , enter this command: rtsp:// ip_addr ess /img/jpgvideo.sav Accessing Dual Streams (MPEG-4 + MJPEG) In the follo w ing commands, the ip_addr ess[...]

  • Page 96

    4-8 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 4 Viewing Live Video Viewing Video through Third- Party Devices or Software[...]

  • Page 97

    CH A P T E R 5-1 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 5 Troubleshooting This chapter describes some common probl ems that may be encountered while usin g the IP camera and provid es possible solutions. Symptom Cannot connect to an IP camera through a web browser . Possible Cause Y ou are not using a sup ported PC ope[...]

  • Page 98

    5-2 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Chapter 5 Tro ubleshooting Symptom The motion detection feature d oes not send e-mail alerts. Possible Cause The e-mail alert feature is not properly configured or the SMTP server that the IP camera uses to send t he e-mail may be f iltering e-mail to pre vent spam from being s[...]

  • Page 99

    A-1 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 APPENDIX A Using the IP Camera with Cisco VSM Cisco V ideo Surv eillance Manager (VSM) is a suite of p ower ful and fle xible video survei llance applications that interoperate with a wide range of de vices and cameras to pro vide a complete, standards-based video surveillance [...]

  • Page 100

    A-2 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Appendix A Using the IP Camera with Cisco VSM[...]

  • Page 101

    IN-1 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 INDEX A action configuring 3-33 overview 3-31 triggered by eve nt 3-31 ActiveX contro ls 3-30 Administration wi ndows 3-12 Administrator user typ e configuring 3-13 description 3-12 password recovering 5-1 setting 3-13, 3-26 user name 3-13 Advanced Setup window options 3-8 ov[...]

  • Page 102

    Index IN-2 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 Complexity window options 3-26 overview 3-26 configuration guidelin es 3-1 configuration, of IP camera backing up 3-1 4 copying to camera 3-14 saving 3-1 4 uploading 3-14 configuration file saving 3-1 4 uploading 3-15 configuration win dows accessing 2-25 Administration [...]

  • Page 103

    Index IN-3 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 primary 3-7, 3-38 secondar y 3-7, 3-38 DSCP, for QoS 3-10 dual streaming 3-16, 4-5 E EAPOL window options 3-11 overview 3-11 e-mail notification configuring 3-28 enabling 3-33 From field 3-28 FTP server link 3-29 HTTP server 3-29 log file 3-44 primary FTP server 3-29 re[...]

  • Page 104

    Index IN-4 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 figure 4-2 overview 4-1 HTTP accessing camera through 2-25 allowing access through 2-24, 3-26 alternative port 3-8 default port 3-8 HTTPS accessing camera through 2-25 alternative port 3-8 default port 3-8 HTTP server 3-29 enabling sending video file to 3-33 I I/O ports [...]

  • Page 105

    Index IN-5 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 L LAN port 1-4 LED controlling operation of 3-6 disabling 3-6 enabling 3-6 Network 1-3, 1-6 PoE 1-3, 1-6 lens, adjusting pan, t ilt, rotation 2-26 live video controlling thro ugh Home window 4-1 viewing through Home window 4-3 through home window 4-1 through third-party[...]

  • Page 106

    Index IN-6 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 network activity 1-3, 1-6 type 3-38 viewing informat ion about 3-38 Network LED 1-3, 1-6 Network wind ow options 3-38 overview 3-38 night mode, d ay/night vi sion 3-21 night schedule mode, day/ni ght vision described 3-21 end time 3-22 start time 3-22 night to day thresh[...]

  • Page 107

    Index IN-7 Cisco Video Surveillance Syst em 2621 IP Dome User Guide OL-24129-02 S saturation, of video 3-20 scheduling, events 3-32 SDRAM 3-33, 3-38, 3-44 secure connection 2-25 security password hard ening 3-26 Security windows 3-25 sensitivity PC microphone 4-4 sensor firmware version, of IP camera 3-36 serial number 3-36 Setup link, in Main wind[...]

  • Page 108

    Index IN-8 Cisco Video Surveillance System 2621 IP Dome User Guide OL-24129-02 password 3-13 V validation time, d ay/night vision auto mode 3-22 video bit rate 3-17, 3-19 brightness 3-20 contrast 3-20 format 3-20 frame rate 3-18, 3-19 image, adjus ting 2-26 of event 3-27 primary stream 3-16, 3-17, 3-18, 4-5 quality 3-17, 3-19 resolution 3-17, 3-18,[...]