Cisco Systems AS5400XM manual

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Table of contents for the manual

  • Page 1

    Corporate Headquarters Cisco Systems, In c. 170 West Tasman Drive San Jose, CA 951 34-1706 USA http://www.ci sco.com Tel: 408 526-4000 800 553-NETS (638 7) Fax: 408 526-4100 Cisco A S5350XM and Cisco A S540 0XM Univ er sal Gate w a ys Card Installation Guide Customer Order Number: DO C-7817406= Text Part Number: 78 -17406-01[...]

  • Page 2

    THE SPECIFICATION S AND INFORMAT ION REGARDING THE PRODUCTS IN THIS MANU AL ARE SUBJECT T O CHANGE WITH OUT NOTICE. A LL STATEMENTS , INFORMATION, AND RECOMMENDATI ONS IN THI S MANUAL ARE BE LIEVED TO BE A CCURATE BUT ARE PRESENTED WI THOUT WARRANTY OF ANY KIND, EX PRESS OR IMPLIED. USERS MUST TAKE FULL RESPO NSIBILITY FOR THEIR APPLICAT ION OF ANY[...]

  • Page 3

    iii Cisco AS5350XM and Cisco AS5400XM Univer sal Gateways Card Installation Guide 78-17406-01 CONTENTS Preface vii Document Organization vii Document Conventions viii Obtaining Documentation xiv Cisco.com xiv Product Documentation DVD xiv Ordering Documentation xiv Documentation Feedback xiv Cisco Product Security Overview xv Reporting Security Pro[...]

  • Page 4

    Contents iv Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 CHAPTER 3 T1 and E1 Feature Cards 3-1 Overview 3-1 Online Installation and Re moval of the T1 or E1 Feature Card 3-2 Removing the T1 or E1 Feature Card 3-3 Installing the T1 or E1 Feature Card 3-9 Configuring Input Impedance fo r the E1 Feature Ca[...]

  • Page 5

    Contents v Cisco AS5350XM and Cisco AS5400XM Univer sal Gateways Card Installation Guide 78-17406-01 Removing PVDM2 Modules From the Voic e Feature Card 6-9 Installing PVDM2 Modules in the Voice Feature Card 6-10 Digital Signal Pr ocessor Firmware 6-11 Getting Help 6-11 Where to Go Next 6-11 CHAPTER 7 Troubleshooting 7-1 LEDs 7-1 Mixing WAN Feature[...]

  • Page 6

    Contents vi Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01[...]

  • Page 7

    vii Cisco AS5350XM and Cisco AS5400XM Univer sal Gateways Card Installation Guide 78-17406-01 Preface This preface describes th e objecti ves and or ganization of this document and e xplains ho w to f ind additional informati on on related products and servi ces. This preface contains the follo wing sections: • Document Or ganization, page vii ?[...]

  • Page 8

    viii Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Preface Document Conventions Document Conventions This publication u ses the follo wing con v entions to con vey instruct ions and information . Note Means reader take note . Notes contain helpful suggestions or referen ces to additional informat ion and[...]

  • Page 9

    ix Cisco AS5350XM and Cisco AS5400XM Univer sal Gateways Card Installation Guide 78-17406-01 Preface Document Conventions War ni n g IMPORT ANT SAFETY INSTRU CTIONS This warning symbol means danger . Y ou are in a situation that could cau se bodily injury . Before you work on any equipment, be aware of the hazard s involved with elec trical circuit[...]

  • Page 10

    x Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Preface Document Conventions Avvertenza IMPORT ANTI ISTRUZIONI SULLA SICUREZZA Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di intervenire su qua lsiasi apparecchiatura, occorre essere al corr[...]

  • Page 11

    xi Cisco AS5350XM and Cisco AS5400XM Univer sal Gateways Card Installation Guide 78-17406-01 Preface Document Conventions[...]

  • Page 12

    xii Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Preface Document Conventions Avi so INSTRUÇÕES IMPORT ANTES DE SEGURANÇA Este símbolo de aviso significa perigo. V ocê se encontra em uma situação em que há risco de lesões corporais. Antes de trabalhar com qualquer equipam ento, esteja ciente do[...]

  • Page 13

    xiii Cisco AS5350XM and Cisco AS5400XM Univer sal Gateways Card Installation Guide 78-17406-01 Preface Document Conventions[...]

  • Page 14

    xiv Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Preface Obtaining Documentation Obtaining Documentation Cisco documentation and additi onal literature are a v ailable on Cisco.com. Cisco also pro vides sev eral ways to obtain technical assistance and oth er techni cal resources. These sections explain [...]

  • Page 15

    xv Cisco AS5350XM and Cisco AS5400XM Univer sal Gateways Card Installation Guide 78-17406-01 Preface Cisco Product Security Overview Y ou can submit comments abou t Cisco documentation by using the response card (if present) behin d the front co ver of you r document or b y writing to the follo wi ng address: Cisco Systems Attn: Customer Document O[...]

  • Page 16

    xvi Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Preface Obtaining Technica l Assistance Ti p W e encourage you to use Pretty G ood Pri v acy (PGP) or a compatible product (for example, GnuPG) to encrypt any sensitiv e information that you send to Ci s c o . P S I RT c a n w o r k w i t h informa tion t[...]

  • Page 17

    xvii Cisco AS5350XM and Cisco AS5400XM Univer sal Gateways Card Installation Guide 78-17406-01 Preface Obtaining Technical Assistance Submitting a Service Request Using the online T AC Service Request T ool is the fast est way to open S3 and S4 service requests. (S3 and S4 service requests ar e those in which y our network is minimally impaired or [...]

  • Page 18

    xviii Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Preface Obtaining Additional Publ ications and Information Obtaining Additional Publications and Information Information about Cisco products, techno logies, and networ k solutions is av ailable from v arious onl ine and printed sources. • The Cisco P[...]

  • Page 19

    xix Cisco AS5350XM and Cisco AS5400XM Univer sal Gateways Card Installation Guide 78-17406-01 Preface Obtaining Additional Public ations and Information • Networking Prof essionals Connection is an interacti ve w ebsite for networking prof essionals to share questions, suggestio ns, and information about netw orking products and techn ologies wit[...]

  • Page 20

    xx Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Preface Obtaining Additional Publ ications and Information[...]

  • Page 21

    CH A P T E R 1-1 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 1 Safety Warnings, Recomme ndations, and Tools Required This chapter describes the safety warnings, reco mmendations, and too ls required to install featu re cards in the chassis . This chapter c o ntains the following sections: • General S[...]

  • Page 22

    1-2 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 1 Safety Warnings, Rec ommendations, and Tools Require d Maintaining Safety with Electricity Maintaining Safety with Electricity War ni ng Before working on equipme nt that is connected to power line s, remove jewelry (including rings, necklaces, [...]

  • Page 23

    1-3 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 Chapter 1 Safety W arnings, Reco mmendations , and Tools Required Preventing Electrostatic Discharge Preventing Electrostatic Discharge Electrostatic discharge (ESD) can damage equipment an d impair electrical circui try . ESD damage occurs when electroni[...]

  • Page 24

    1-4 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 1 Safety Warnings, Rec ommendations, and Tools Require d Where to Go Ne xt Where to Go Next The remaining chapters of thi s guide prov ide info rmation about in stalling and troubleshoo ting feature cards and about b uilding cables. • Chapter 2,[...]

  • Page 25

    CH A P T E R 2-1 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 2 Feature Card and Carrier Card Guidelines This chapter includ es the follo wing sections: • Overvie w , pa ge 2-1 • Online Insertion a nd Remov al of Feature C ards, page 2-2 • Removing and I nstalling Populated Carrier Cards, page 2-2[...]

  • Page 26

    2-2 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 2 Feature Card and Carrier Card G uidelines Online Insertion and Removal of Feat ure Cards The follo wing access types are supported: • Univ ersal port feature card—Con verts v oice, fax, and dial calls into IP packets or frames by using the N[...]

  • Page 27

    2-3 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 Chapter 2 Feature Card and Carr ier Card Guidelines Removing and Installing Populated Carrier Cards War ni n g Before working on a chassis o r working near power supplies, unplug the power cord on AC units; disconnect the power at the circuit breaker on D[...]

  • Page 28

    2-4 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 2 Feature Card and Carrier Card G uidelines Removing and Installing Populated Carrier Cards Figur e 2-2 Loosening the Captive Scr ews on the Cisco AS5350XM Figur e 2-3 Loosening the Captive Scr ews on the Cisco AS5400XM Step 4 Grasp the featu re c[...]

  • Page 29

    2-5 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 Chapter 2 Feature Card and Carr ier Card Guidelines Removing and Installing Populated Carrier Cards Figur e 2-5 Remov ing the Car r ier Card fr om the Cisco A S5400XM Step 5 After you remov e the carrier card from the chassi s, set it aside on an ESD-pre [...]

  • Page 30

    2-6 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 2 Feature Card and Carrier Card G uidelines Removing and Installing Populated Carrier Cards Figure 2-8 Installin g the Car r ie r Card in the Ci sco AS5400XM Step 2 Align the capti v e screws wit h their ho les, and seat the card completely . Step[...]

  • Page 31

    2-7 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 Chapter 2 Feature Card and Carr ier Card Guidelines Getting Help Figur e 2-1 1 Blank Featur e Card Co ver Step 5 For A C-powered units, reconnect the A C po wer cord . For DC-po wered unit s, remov e the tape from the circuit breaker switch handle, and re[...]

  • Page 32

    2-8 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 2 Feature Card and Carrier Card G uidelines Where to Go Ne xt[...]

  • Page 33

    CH A P T E R 3-1 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 3 T1 and E1 Feature Cards This chapter pro vides proced ures for installi ng and remo ving the T1 and E1 feature cards and includ es the following sections: • Overvie w , pa ge 3-1 • Online Installation and Remov al of the T1 or E1 Feat u[...]

  • Page 34

    3-2 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 3 T1 and E1 Feature Cards Online Installation and Removal of the T1 or E1 Feature Card Figure 3-3 8-Por t T1 or E1 Featur e Car d Note The Cisco AS53 50XM and Cisco AS5400XM uni v ersal gate ways each supp ort only one type of W AN feature card at[...]

  • Page 35

    3-3 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 Chapter 3 T1 and E1 Feature Cards Online Installation and Removal of the T1 or E1 Feature Card Caution The online installation and remov al (OIR) of ne w cards should be done onl y during times of lo w CPU utilization, such as du ring maintenance. Caution[...]

  • Page 36

    3-4 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 3 T1 and E1 Feature Cards Online Installation and Removal of the T1 or E1 Feature Card Figure 3-5 S lot Numb er ing on the Cisco AS5400XM Chassis Step 2 Initialize the softwa re busyout pr ocedure by entering th e bu s you t command: Router# busyo[...]

  • Page 37

    3-5 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 Chapter 3 T1 and E1 Feature Cards Online Installation and Removal of the T1 or E1 Feature Card Figur e 3-6 Loosening the Captive Scr ews on the Cisco AS5350XM Univ ersal Gatew ay Figur e 3-7 Loosening the Captive Scr ews on the Cisco AS5400 XM Universal G[...]

  • Page 38

    3-6 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 3 T1 and E1 Feature Cards Online Installation and Removal of the T1 or E1 Feature Card Figure 3-9 Removing the Featur e Car d from the Cisco A S5400XM Universal Gatew ay Step 10 After you remov e the feature card from the chas sis, set it aside on[...]

  • Page 39

    3-7 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 Chapter 3 T1 and E1 Feature Cards Online Installation and Removal of the T1 or E1 Feature Card E1 6/0 is up: DS0 Type Modem Status rxA rxB rxC rxD txA txB txC txD 1 pri - idle 2 pri - idle 3 pri-modem 1/70 active 4 pri-modem 1/46 active 5 pri-modem 1/22 a[...]

  • Page 40

    3-8 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 3 T1 and E1 Feature Cards Online Installation and Removal of the T1 or E1 Feature Card 6/5 :s s s p p p p p p p p p p p p n p p p p p p p p p p p p p p p 6/6 :s s s p p p p p p p p p p p p n p p p p p p p p p p p p p p p 6/7 :s s p p p p p p p p p[...]

  • Page 41

    3-9 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 Chapter 3 T1 and E1 Feature Cards Online Installation and Removal of the T1 or E1 Feature Card Installing the T1 or E1 Feature Card War ni n g Do not work on the sy stem or connect or disconnect cables durin g periods of lightning activity . Statement 100[...]

  • Page 42

    3-10 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 3 T1 and E1 Feature Cards Online Installation and Removal of the T1 or E1 Feature Card Figur e 3-12 Installing the T1 or E1 Feat ur e Car d in the Cisco A S5400XM Universal Gatew ay Step 3 Align the capti v e screws wit h their ho les, and seat t[...]

  • Page 43

    3-11 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 Chapter 3 T1 and E1 Feature Cards Configuring Input Impeda nce for the E1 Feature Card Note For information abo ut configur ing the T1 or E1 ports, see the Cisco AS535 0XM and Cisco AS5400XM Universal Gate ways Softwar e Conf igur ation Guide . Configuri[...]

  • Page 44

    3-12 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 3 T1 and E1 Feature Cards Getting Help Verification T o verify the impedance, enter the show running-conf ig command. Note By default, input imped ance is 120 ohm. In the follo wing e xample, the input impedance w as successfully changed to 75 oh[...]

  • Page 45

    CH A P T E R 4-1 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 4 Channelized T3 Feature Card This chapte r describes the channelized T3 (CT3) featur e card and incl udes the foll ow ing sections: • Overvie w , pa ge 4-1 • Online Insertion and Remo v al of the CT3 Feature Card, page 4- 2 • Getting H[...]

  • Page 46

    4-2 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 4 Channelized T3 Feature Card Online Insertion and Remova l of the CT3 Feature Ca rd Online Insertion and Removal of the CT3 Feature Card T o remov e a feature card without dropping any calls or connectio ns, you will need to tak e the feature car[...]

  • Page 47

    4-3 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 Chapter 4 Channelized T3 Feature Card Online Insertion and Re moval of the CT3 Feature Card Figure 4-3 S lot Numb er ing on the Cisco AS5400XM Chassis Step 2 Initialize the softw are busyout pr ocedure by entering the bus yo u t command: Router# busyout s[...]

  • Page 48

    4-4 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 4 Channelized T3 Feature Card Online Insertion and Remova l of the CT3 Feature Ca rd Note The OIR procedure for the CT3 feature card is similar to that for the T1 or E1 feature card. See the “Online Insert ion and Remov al Example for the T1 or [...]

  • Page 49

    4-5 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 Chapter 4 Channelized T3 Feature Card Online Insertion and Re moval of the CT3 Feature Card Figure 4-6 R emoving the F eatur e Card fr om the Cisco AS 5350XM Universal Gatew ay Figure 4-7 R emoving the F eatur e Card fr om the Cisco A S5400 XM Universal G[...]

  • Page 50

    4-6 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 4 Channelized T3 Feature Card Online Insertion and Remova l of the CT3 Feature Ca rd T o install the CT3 feature card, follow these steps: Step 1 Attach an ESD-pre venti ve wrist strap. Step 2 Slide the feature card into the slot until the connect[...]

  • Page 51

    4-7 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 Chapter 4 Channelized T3 Feature Card Getting Help Figure 4-12 Tightening the Captive Scr ews on the Cisco AS5400XM Universal Gat ewa y Step 5 Check the card LEDs to verify that the card is work ing properly . F or informat ion about feature card LEDs, se[...]

  • Page 52

    4-8 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 4 Channelized T3 Feature Card Where to Go Ne xt[...]

  • Page 53

    CH A P T E R 5-1 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 5 Universal Port and Dial-Only Feature Cards This chapter describe s univ ersal port and dial-on ly feature cards and includes the following sections: • Overvie w , pa ge 5-1 • Online Insertion and Remo v al of the Uni versal Por t or Dia[...]

  • Page 54

    5-2 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 5 Universal Port and Dial-Only Feature Ca rds Overview Figur e 5-1 Universal P ort or Dial-Only F eatur e Car d Note The versions of the un iv ersal port and dial-onl y f eature cards are identified on the card faceplate. The univ ersal port featu[...]

  • Page 55

    5-3 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 Chapter 5 Universal Port and Dial-Only Feature Car ds Online Insertion and Removal of the Univ ersal Port o r Dial-Only Feature Card Online Insertion and Removal of the Universal Port or Dial-Only Feature Card T o remov e a feature card without dropping a[...]

  • Page 56

    5-4 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 5 Universal Port and Dial-Only Feature Ca rds Online Insertion an d Removal of the Universal Po rt or Dial-Only Feature Card Figure 5-2 S lot Numb er ing on the Cisco AS5350XM Chassis Figure 5-3 S lot Numb er ing on the Cisco AS5400XM Chassis Step[...]

  • Page 57

    5-5 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 Chapter 5 Universal Port and Dial-Only Feature Car ds Online Insertion and Removal of the Univ ersal Port o r Dial-Only Feature Card Figur e 5-4 Loosening the Captive Scr ews on the Cisco AS5350XM Univ ersal Gatew ay Figur e 5-5 Loosening the Captive Scr [...]

  • Page 58

    5-6 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 5 Universal Port and Dial-Only Feature Ca rds Online Insertion an d Removal of the Universal Po rt or Dial-Only Feature Card Figure 5-7 Removing the Featur e Car d from the Cisco A S5400XM Universal Gatew ay Caution A void touching any pi ns or ci[...]

  • Page 59

    5-7 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 Chapter 5 Universal Port and Dial-Only Feature Car ds Online Insertion and Removal of the Univ ersal Port o r Dial-Only Feature Card OIR events: Number of insertions = 0, Number of removals = 0 DFC State is DFC_S_OPERATIONAL Router# Router# clear port 3 T[...]

  • Page 60

    5-8 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 5 Universal Port and Dial-Only Feature Ca rds Online Insertion an d Removal of the Universal Po rt or Dial-Only Feature Card Router# show chassis slot 3 Slot 3: DFC type is NP108 DFC OIR events: Number of insertions = 1, Number of removals = 1 DFC[...]

  • Page 61

    5-9 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 Chapter 5 Universal Port and Dial-Only Feature Car ds Online Insertion and Removal of the Univ ersal Port o r Dial-Only Feature Card Figur e 5-1 0 Installing the Univ ersal P ort or Dial-Only F eatur e Card in the Cisco A S5400XM Universal Gatew ay Step 3[...]

  • Page 62

    5-10 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 5 Universal Port and Dial-Only Feature Ca rds System Processing Engin e Firmware Step 6 Check the card LEDs to verify that the card is work ing properly . F or informat ion about feature card LEDs, see Chapter 7, “T roubleshooting.” System Pr[...]

  • Page 63

    CH A P T E R 6-1 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 6 Voice Feature Card This chapter describes the voice feature card and includes the follo wing sections: • Overvie w , pa ge 6-1 • Online Insertion and Remo v al of the V oice Feature Card, page 6-3 • Replacing PVDM 2 Modules in the V o[...]

  • Page 64

    6-2 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 6 Voice Feature Card Overview For conf iguration details, see the Cisco AS5350XM and Cisco AS5400XM Univer sal Gate ways Softwar e Confi gurati on Guide . For informat ion on voice and f ax commands, see the Cisco IOS V o ice Configuration Library[...]

  • Page 65

    6-3 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 Chapter 6 Voice Feature Card Online Insertion an d Removal of the Voice Feature Card Note If you plan to use voice feat ure cards, at least one voice feature card must be present when the uni versal gate way is po wered on. Mo re voice feature card s can [...]

  • Page 66

    6-4 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 6 Voice Feature Card Online Insertion and Removal of the Voic e Feature Card Figure 6-2 S lot Numb er ing on the Cisco AS5350XM Chassis Figure 6-3 S lot Numb er ing on the Cisco AS5400XM Chassis Step 2 Initialize the softwa re busyout pr ocedure b[...]

  • Page 67

    6-5 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 Chapter 6 Voice Feature Card Online Insertion an d Removal of the Voice Feature Card Figur e 6-4 Loosening the Captive Scr ews on the Cisco AS5350XM Univ ersal Gatew ay Figur e 6-5 Loosening the Captive Scr ews on the Cisco AS5400 XM Universal Gatew ay St[...]

  • Page 68

    6-6 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 6 Voice Feature Card Online Insertion and Removal of the Voic e Feature Card Figure 6-7 R emoving a F eatur e Car d from the Cisco A S540 0XM Universal Gat ewa y Caution A void touching any pi ns or circuit board compo nents when you remov e or in[...]

  • Page 69

    6-7 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 Chapter 6 Voice Feature Card Online Insertion an d Removal of the Voice Feature Card OIR events: Number of insertions = 0, Number of removals = 1 DFC State is DFC_S_REMOVED Installing the Voice Feature Card War ni n g Do not work on the sy stem or connect[...]

  • Page 70

    6-8 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 6 Voice Feature Card Replacing PVDM2 Modules in the Voice Feature Car d Figure 6-1 1 Tightening the Captive Scr ews on the Cisco AS5350XM Universal Gat ewa y Figure 6-12 Tightening the Captive Scr ews on the Cisco AS5400XM Universal Gat ewa y Step[...]

  • Page 71

    6-9 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 Chapter 6 Voice Feature Card Replacing PVDM2 Modules in the Voice Feature Card Figure 6-13 PVDM2 Slot Locati ons Orienting the PVDM2 Module During Installation The PVDM2 modules are manufactured with a polarization notch to ensure proper orien tation, and[...]

  • Page 72

    6-10 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 6 Voice Feature Card Replacing PVDM2 Modules in the Voice Feature Car d Caution Handle PVDM2 modules by the card edges on ly . PVDM2 modules are ESD-sensitiv e components and can be damaged by mishandli ng. Step 3 Remov e one PVDM2 modul e at a t[...]

  • Page 73

    6-11 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 Chapter 6 Voice Feature Card Digital Signal Processo r Firmware Figur e 6-15 Installing PVDM2 Modules in th e V oice Feat ur e Card Step 6 Repeat Step 2 through Step 5 for each PVDM2 module. Note When the vo ice feature card is installed and runni ng, yo[...]

  • Page 74

    6-12 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 6 Voice Feature Card Where to Go Ne xt[...]

  • Page 75

    CH A P T E R 7-1 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 7 Troubleshooting This chapter describes ho w to trou bleshoot the uni versal gate w ay by refer ring to the LEDs on feature cards and using the bantam jack ports. Th e chapter contains the f ollow ing sections: • LEDs, page 7-1 • Mixing [...]

  • Page 76

    7-2 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 7 Troubleshooting LEDs Figure 7 -2 8-P ort T1 or E1 Feat ure Car d LEDs Figure 7 -3 Channelized T3 (CT3) Featur e Car d LEDs Figur e 7 -4 Universal P ort Featur e Card, Dial-Only F eatur e Car d, and V oice Featur e Car d LEDs 31630 LNK Local alar[...]

  • Page 77

    7-3 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 Chapter 7 Troubleshooting LEDs Ta b l e 7 - 1 L E D s Feature Card LED State Description T1 or E1 feature card A CTIVITY (A CT) Fast flicker (green) The feature card is up and runnin g. Slo w flicker (green) The feature card is not yet fully functional. O[...]

  • Page 78

    7-4 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 7 Troubleshooting LEDs CT3 feature card A CTIVITY (A CT) Fast flicker The feature card is up and runnin g. Slo w flicker The feature card is not yet fully funct ional. OK/MAINT On (green) The feature card passed initial power -up di agnostics test[...]

  • Page 79

    7-5 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 Chapter 7 Troubleshooting Mixing WA N Feature Car ds Mixing WAN Feature Cards The Cisco AS5350XM and Cisc o AS540 0XM univ ersal gateways support only one type of W A N feature card at a time. The feature cards that can be installed at one time are: • U[...]

  • Page 80

    7-6 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 7 Troubleshooting Mixing Universal Port and Dial-Only Feature Cards Mixing Universal Port and Dial-Only Feature Cards If a dial-only feature card is instal led in a chassis w ith the univ ersal por t feature card, only dial services are supported.[...]

  • Page 81

    7-7 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 Chapter 7 Troubleshooting Monitoring the Chassis Environmen t Monitoring the Chassis Environment The Cisco AS5350XM and Cisco AS5400XM univ ersal ga te ways contain tem perature sensors to d etect abnormal temperature condit ions during system operat ion.[...]

  • Page 82

    7-8 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 7 Troubleshooting Monitoring the Chassis Envir onment 3. When the operating temperature of the system rises above 149 ° F (65 ° C), Cisco IOS software shuts down all feature cards immediately . Displaying Environment Status Y ou can use the comm[...]

  • Page 83

    7-9 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 Chapter 7 Troubleshooting Monitoring the Chassis Environmen t Temperature at outlet is measured as 74C/165F. Temperature State: Temperature is in critical state. DFC Busyout/Power-down: A DFC is powered down. Slot:1, Type:NP108 DFC A DFC is busyout. Slot:[...]

  • Page 84

    7-10 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 7 Troubleshooting Using the Bantam Ja ck Ports to Monitor T1, E1, and CT3 Feature Cards Using the Bantam Jack Ports to Monitor T1, E1, and CT3 Feature Cards Monitor mode is a v ailable on the T1, E1, and CT3 feat ure cards. If a T1 controll er do[...]

  • Page 85

    7-11 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways C ard Installation Guide 78-17406-01 Chapter 7 Troubleshooting Troubleshooting Network Interface s Note The port-number is the T1 circuit that you wish to d rop. T1 port numbers range from 1 to 28. Step 2 Disable drop and insert mode after testing the T1 circuit s. Note W e recomme nd that [...]

  • Page 86

    7-12 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Guide 78-17406-01 Chapter 7 Troubleshooting Getting Help[...]

  • Page 87

    A-1 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card Installation Guide 78-17406-01 APPENDIX A Cabling Specifications This appendix pro vides cabl ing and pinout info rmation for feature cards on the Cisco AS53 50XM and Cisco AS5400XM uni versal ga tew ays. It contains th e follo wing sections: • 2-Port and 4-Port T1 or E1 Feature Card [...]

  • Page 88

    A-2 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Gui de 78-17406-01 Appendix A Cabling Sp ecifications 2-Port and 4-Po rt T1 or E1 Feature Ca rd Cable and Port Pinouts Ta b l e A - 2 lists the cable assemblies av ailabl e for the T1 and E1 feature cards. Figure A-1 thro ugh Figure A-5 sho w the types of cables that can c[...]

  • Page 89

    A-3 Cisco AS5350XM and Cisco AS5400XM Univer sal Gateways Card Installation Guide 78-17406-01 Appendix A Cabling Specifications 2-Port and 4-Port T1 or E1 Feat ure Card Cable and Por t Pinouts Figure A -2 RJ-45-t o-BNC Cabl e Assembly for 75-Ohm, Unbalanced Co nnections Ta b l e A - 5 lists the RJ-45-to-BNC cable pinouts. Figure A -3 RJ-45 to T win[...]

  • Page 90

    A-4 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Gui de 78-17406-01 Appendix A Cabling Sp ecifications 2-Port and 4-Po rt T1 or E1 Feature Ca rd Cable and Port Pinouts Figure A -4 RJ-45-to-RJ-45 Cable Assembly Ta b l e A - 7 lists the RJ-45-to-RJ-45 TE cable p inouts. Ta b l e A - 8 lists the RJ-45-to-RJ-45 NT cable pino[...]

  • Page 91

    A-5 Cisco AS5350XM and Cisco AS5400XM Univer sal Gateways Card Installation Guide 78-17406-01 Appendix A Cabling Specifications 2-Port and 4-Port T1 or E1 Feat ure Card Cable and Por t Pinouts Ta b l e A - 9 lists the RJ-45-to-RJ-45 T1 cable pinou ts. Figur e A -5 RJ-45 to Bar e Wir e Cable Assembly Ta b l e A - 1 0 lists the RJ-45 to bare wire cab[...]

  • Page 92

    A-6 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Gui de 78-17406-01 Appendix A Cabling Sp ecifications 8-Port T1 or E1 Feat ure Card Cable and Port Pin outs 8-Port T1 or E1 Feature Card Cable and Port Pinouts Figure A-6 sho ws a diagram of the 8-port T1 or E1 feature card cable assembly . Figure A -6 8-Por t T1 or E1 Fea[...]

  • Page 93

    A-7 Cisco AS5350XM and Cisco AS5400XM Univer sal Gateways Card Installation Guide 78-17406-01 Appendix A Cabling Specifications 8-Port T1 or E1 Feature Ca rd Cable and Port Pinouts J1-19 J1-20 TX_TIP TX_RING T wisted pair #2 Port 7 ------> ------> TX_TIP TX_RING J9-4 J9-5 J1-21 J1-22 TX_TIP TX_RING T wisted pair #2 Port 6 ------> ------>[...]

  • Page 94

    A-8 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Gui de 78-17406-01 Appendix A Cabling Sp ecifications 8-Port T1 or E1 Feat ure Card Cable and Port Pin outs Attaching the 8-Port T1 or E1 Feature Card Interface Cable to a Bracket (Optional) T o attach the 8-port T1 or E1 cable to a bracket: Step 1 Place the molded RJ-45 e[...]

  • Page 95

    A-9 Cisco AS5350XM and Cisco AS5400XM Univer sal Gateways Card Installation Guide 78-17406-01 Appendix A Cabling Specifications 8-Port T1 or E1 Feature Ca rd Cable and Port Pinouts Step 2 Y ou can align the molded RJ-45 ends of the cables in one of the foll owing w ays: • Place the molded RJ-45 ends of the cables next to each other . This placeme[...]

  • Page 96

    A-10 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Gui de 78-17406-01 Appendix A Cabling Sp ecifications 8-Port T1 or E1 Feat ure Card Cable and Port Pin outs • Align the molded RJ-45 ends o f the cables with an opening between the adjacent molded RJ-4 5 ends of the cable. Route the cables thr ough the openings. (See Fi[...]

  • Page 97

    A-11 Cisco AS5350XM and Cisco AS5400XM Univer sal Gateways Card Installation Guide 78-17406-01 Appendix A Cabling Specifications 8-Port T1 or E1 Feature Ca rd Cable and Port Pinouts Step 3 Secure the molded RJ-45 end s of the cables to th e bracket with the p rovid ed flathead scre ws. (See Figure A-10 .) Note T o secure a single molded RJ-4 5 end [...]

  • Page 98

    A-12 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Gui de 78-17406-01 Appendix A Cabling Sp ecifications CT3 Feature Card Cable and Port Pinouts Step 5 Insert the 36-pin cabl e connector into the 36-pin port on the 8-port T1 or E1 featu re card. T ighten the capti ve scre ws on the 36-pin cable connector to secure the cab[...]

  • Page 99

    A-13 Cisco AS5350XM and Cisco AS5400XM Univer sal Gateways Card Installation Guide 78-17406-01 Appendix A Cabling Specifications Bantam Jack Port Pinouts Figure A-12 sho ws a diagram of the CT3 feature card cable assembly . Figur e A -12 CT3 Feat ur e Card Cable Assembly Bantam Jack Port Pinouts Ta b l e A - 1 3 lists the bantam jack port pinouts .[...]

  • Page 100

    A-14 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card In stallation Gui de 78-17406-01 Appendix A Cabling Sp ecifications Bantam Ja ck Port Pino uts[...]

  • Page 101

    IN-1 Cisco AS5350XM and Cisco AS5400XM Univer sal Gateways Card Installation Guide 78-17406-01 INDEX Numerics 8-port T1 or E1 feature card attaching the interface cable to a bracket A-8 interface cable pinouts A-6 A attaching the 8-port T1 or E1 feature card interface cable to a bracket A-8 B bantam jack port monitoring feature card s 7-10 pinouts [...]

  • Page 102

    Index IN-2 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card Installation Guide 78-17406-01 G ground connections, safety 1-2 I input impedance configuring 3-11 verifying 3-12 installing carrier card 2-5 CT3 feature card 4-5 dial-only feature card 5-8 T1 or E1 feature card 3-9 universal port feature card 5-8 voice feature card 6-7 interface[...]

  • Page 103

    Index IN-3 Cisco AS5350XM and Cisco AS5400XM Univer sal Gateways Card Installation Guide 78-17406-01 RJ-45 to Twinax cable A-3 R removing carrier card 2-3 CT3 feature card 4-2 dial-only feature card 5-3 T1 or E1 feature card 3-3 universal port feature card 5-3 voice feature card 6-3 required tools an d equipment 1-3 restrictions universal por t and[...]

  • Page 104

    Index IN-4 Cisco AS5350XM and Cisco AS5400XM Universa l Gateways Card Installation Guide 78-17406-01 restrictions 5-2 V verifying i nput imp edance on the E1 feature card 3-12 voice feature card installing 6-7 LEDs (table) 7-5 mixing with universal po rt and dial-only feature cards 7-6 online insertion and remo val 6-3 overview 6-1 removing 6-3 res[...]