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Cisco Systems 7936 manual

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Table of contents for the manual

  • Page 1

    Phone Guide Cisco Unified IP Confe rence Station 7936 License and Warran ty 1 Getting Star ted 2 Installation 3 Features and F unctions 4 Cisco Unified IP Conference Station 7936 W eb Interface 5 Using the Cisco Unified IP Conference Station 7936 6 General T roubleshooting Information 7 Obtaining Documentation 8 Documentation Fe edbac k 9 Obtaining[...]

  • Page 2

    2 1 Getting Started This guide helps you quickly set up and use the Cisco Unified IP Conference Station 7936 (Cisco mode l number CP-7936). The IP Co nference Station requires Cisco Unified CallManager , and your system administrator must prepare the network for the IP Conference Station. V erify with your system administrator that the network is r[...]

  • Page 3

    3 Safety Notices These are the safety considerat ions for using the IP Conference Station. Read these notices before you install or use the IP Conference Station. Statement 1071—Wa rning Definition War n in g IMPORT ANT SAFETY INSTRUCTIONS This warning symbol m eans danger . Y ou are in a situation that could cause bodily injury . Before you work[...]

  • Page 4

    4 Attention IMPORT ANTES INFORMA TIONS DE SÉCURITÉ Ce symbole d'avertissement indique un danger . V ous vous trouvez dans une situation pouvant entraîner des bl essures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dan gers liés aux circuits électriques et familia risez-vous avec les procédu res c[...]

  • Page 5

    5 Avi so INSTRUÇÕES IMPORT ANTES DE SEGURANÇA Este símbolo de aviso significa perigo. V ocê está em uma situaçã o que poderá ser causadora de lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecime nto dos perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais [...]

  • Page 6

    6[...]

  • Page 7

    7 Statement 1007—TN an d IT Power Systems War n in g This equipment has been designe d for conn ection to T N a nd I T pow er sy stems. Statement 1007 Waarschuwing Deze apparatuur is ontworpen voor verbin dingen met TN en IT energiesy stemen. V aroitus Tämä laitteisto on suunniteltu yhdistettäväksi TN- ja IT -sähkövoimajärjestelmiin. Atten[...]

  • Page 8

    8 War n in g Read the installation instru ctions before you connect the sy stem to its power source. War n in g Only trained and qualified personnel sh ould be allowed to install, replace, or service this equipment. Avvertenza Questa apparecchiatura è stata progettata per collegamenti a sistemi di alimentazione TN e IT . Advarsel Dette utstyret er[...]

  • Page 9

    9 War n in g Ultimate disposal of this product should be handled accord ing to all national laws and regulations. War n in g Do not work on the sy stem or connect or disconnect cables during periods of lightning activity . War n in g T o avoid electric shock, do not connect safety extra low voltage (SEL V) circuits to telephone network voltage (TNV[...]

  • Page 10

    10 Note T o see additional safety warnings and translations of the sa fety warnings that appear in this publication, refer to the Regulatory Comp liance an d Safety Informatio n for the Cisco Unified IP Phone 7900 Series that is shipped with your Cisco Unified IP Conference Station 7936 . Using External Devices with Your Cisco Unified IP Phone The [...]

  • Page 11

    11 Note Be sure to review the “Package C ontents” section on page 2 and the “S afety Notices” section on page 3. Also read the Regulatory Compliance and Safety Information for the Cisco Unified IP Phone 7900 Series , along with th e Release Notes for Cisco Unified IP Conference Station 7936 . See the “Related Documentation” section on p[...]

  • Page 12

    12 Figur e 1 Cisco Unified IP Conf er ence Station 7936—Components and Connections 1 Power outle t in the wall 6 RJ-45 port on the bottom of the IP Conference Station 2 Power supply power cord 7 Free end of the 25-foot CA T 5 cable 3 Power supply unit p ower cord 8 LAN connection on PIM 4 PIM 9 25-foot CA T 5 cable connection on PIM 5 LAN connect[...]

  • Page 13

    13 Figur e 2 Exter nal Micr ophone Connections on the Cisco Unified IP Confer ence Station 7936 Perform these steps to install and connec t the IP Conference Station to the network. Step 1 Place the IP Conference Station o n a flat surfac e, for exa mple, a conference room table or desktop. Step 2 Connect one end of the 6-foot CA T 5 cable to your [...]

  • Page 14

    14 Step 4 Connect the power supply uni t to the AC ada pter port on the PIM, and plug the other end into a standard electrical power outlet in the wall. Step 5 If you are using the Externa l Mi crophone K it, c onnec t ea ch of the microphon e e xtensions to the microphone jacks installed on th e bottom of the Cisco Unified IP Conference Station 79[...]

  • Page 15

    15 Note The startup process may take several minutes, and some of these messages may not appear because of the access speed of your network. After the IP Conference Station has successfully registered with the Cisco Unified CallM anager , the following information appears in the LCD screen displ ay: • Date and time • IP address • Local phone [...]

  • Page 16

    16 Conference Room Setup Examples See Figure 3 on page 16 for examples of proper placemen t of the IP Conference Station 7936 base and external microphones in different conference room configurations. Figur e 3 Cisco Unified IP Confer ence Station 7936 Base and Ext er n al Microph on e Placement 1 05064[...]

  • Page 17

    17 Where to Go for Help If you require additional information or assistance wit h the IP Conference Station, conta ct your system administrator . For technical assistance information, see the “Obtaining T echnical Assistance” section on page 42. Related Documentation In addition to this Cisco Unified IP Conference Station 7936 Phone Guide, you [...]

  • Page 18

    18 Figure 4 Cisco Unified IP Confer ence St ation 7936—Featur es and Functions 99374 1 2 3 4 5 6 7 8 9 10 11 12[...]

  • Page 19

    19 1 LEDs Provide call status indicators. Call Stat e Off —All LEDs off. Powering On —Red LEDs on. Ready —All LEDs off. Dial T one On —Green LEDs on. Dialing —Green LEDs blinking. Connected —Green LEDs on. Mute —Red LEDs blinking. Hold —Red LEDs on. Incoming Call —Green LEDs blink with ring . Ringing/Connectin g —Green LEDs blin[...]

  • Page 20

    20 5 Softkeys Answer —Picks up the current call. CFwdAll —Redirects all of your incoming calls to another number . Confrn —Adds a party to a conference call. Corp Dir —Lets you se arch a corporate di rectory for a number to call. EndCall —Ends a call and retu rns to the re sting display or to the activ e call list. GPickUp —Lets you pic[...]

  • Page 21

    21 4 Cisco Unified IP Conference Station 7936 Web Interface This section describes the web interface fo r the Cisco Unified IP Conference Station 7936. Description of the Web Interface Some of the features and functi ons of the IP Conference Station can be configured through the Cisco Unified IP Conference Station 7936 web interface. The IP Confere[...]

  • Page 22

    22 Using the Web Interface Perform these steps to access the IP Confere nce Station web inte rface. Step 1 Open your web browser . Step 2 In the address fiel d, enter the IP address of the specific IP C onference Station that y ou want to configure. http://< IP address of the IP Conference Station> : <HTTP Port Number> where HTTP Port N[...]

  • Page 23

    23 Using the Phone Book Web Page • Click Phone Book in the navigatio n pane. • T o view the entries by alphabetic sequence, click one of the letter combinations. For example to view entries beginning with the letter “D,” click DEF . • T o view the entries by phone number , click Dia l Numbers only . • T o place a call, select an entry a[...]

  • Page 24

    24 Sounds The Sounds web page lets you select the ringer sound and the dial tone. Opening the Sounds Web Page • Click Sounds in the navigation pane. Changing the Ringer Sound Step 1 Select a ringer sound from the list box. There are five ringer sounds—Pro, Biz, Euro, Chirp, and Bell. If you select Ringer Off, the ringer sound on the IP Conferen[...]

  • Page 25

    25 Diagnostics The Diagnostics web page lets you test network connectivi ty to another device. Opening the Diagnostics Web Page • Click Diagnostics in the nav igation pane. Pinging Another Device Step 1 Enter the IP address or name of the device tha t you want to ping. Step 2 Click Ping . Y ou should receive a re sponse from th e device. Password[...]

  • Page 26

    26 A backlight illuminates th e LCD screen on the IP Co nference Station 7936. Th is backlight is turned on whenever a key is pressed. The backlight is tu rned off when the IP Conference Station 7 936 is not used or when a call exceeds one minu te. If a second call is received when a call is in progress and the backlight is turned off, the light wi[...]

  • Page 27

    27 Basic Features Placing a Call Step 1 Press the Phone button. Step 2 Dial the number . Answering a Call • Press the Phone button or the Answer softkey . The active call appears in th e active call list in the LCD screen. Ending a Call • Press the Phone button or the End Call softkey . Placing a Ca ll on Hold Step 1 While on a call, press the [...]

  • Page 28

    28 Muting a Call Step 1 While on a call, press the Mute button. The LEDs blink red, and a Mute icon appears in the LCD screen display . Step 2 T o turn off Mute, press the Mute button again. Ti p Y ou can a lso mute a ca ll by pressing the Mu te button on one of the external microphones, if installed. Conference Calls Placing a Conference call Step[...]

  • Page 29

    29 Meet-me The IP Conference Station supports Meet-me confer ences. A Meet-me con ference allows other ca llers to dial into the conference call by using a specia l conference number that is configured by t he system administrator . Contact your system administrato r to obtain the number for a Meet-me c onference. Establishing a Meet-me Conference [...]

  • Page 30

    30 Remove Last Participant Removing the Last Participant from a conference The IP Conference Station allows you to remove the last conference participant to join a conference call. Step 1 During a conference call, press the Menu button. Step 2 Select Call Functions, press the Select button. Step 3 Select Remove Last Participant, press the Se lect b[...]

  • Page 31

    31 Step 3 T o cancel call forwarding, press the CF wdAll softkey ag ain. Setting Up Call Forwarding from the Web Interface Step 1 Log in to the web interface. See the “Using the W eb Inte rface” section on pa ge 22. Step 2 From the web interface options page, click Forw ard all calls to a different number . The Forward Y our Calls page appears.[...]

  • Page 32

    32 Step 4 T o return to the call-on-hold, press the Resume softkey . Step 5 If multiple calls on are on hold, pres s the Up or Down scroll button to select a call in the a ctive call list, and then press the Resume softkey . A maximum of two calls are supported. Call Park The IP Conference Station allows you to store or “park” a ca ll at a spec[...]

  • Page 33

    33 There are two types of call pickup featur es availab le on the IP Co nference Station: • Call Pickup—Picks up incoming calls within your own group. The appropriate call pickup group number is dialed automatically when yo u choose this feature. • Group Pickup—Picks up incoming calls within your own group or within other groups. Y ou must [...]

  • Page 34

    34 Volume Controls Adjusting the Speakerphone or the Ringer Volume • Press the Up or Down volume button to increase or decrease the volume. Adjusting the D ial Tone Volum e Step 1 Press the Phone button. Y ou will hear a dial tone. Step 2 Press the Up or Down volume button to increase or decrease the volume. Corporate Directory Y ou can access a [...]

  • Page 35

    35 Step 4 After the search results display , use the Up or Down scroll button to select an entry . If the search results include m ore than 32 entries, you can press the mor e >> softkey followed by the Next softkey to display the next group of entries. T o go back to the previous group of entries, press the more >> softkey , then the B[...]

  • Page 36

    36 Phone Book The phone book is a convenient way to store freq uently dialed conference call numbers. T he phone book feature allows you to add a maximum of 20 entries to the phone book. Ti p Y ou ca n also use the Ci sco Unified IP Conference Station 7936 web interface to access the phone book. Opening the Phone Book • Press the Ph Book softkey [...]

  • Page 37

    37 Editing an Entry in the Phone Book Step 1 Press the Up or Down scroll button to select an entry . Press the Vi e w / E d i t softkey . Y ou can change or clear th e selected entry using the Change or Clr Entry softkeys. Press the < softkey to go backward when changing an entry . T o exit without saving, press the Exit softkey . Step 2 Press t[...]

  • Page 38

    38 Step 4 Press the – or + softkey to set the desired contrast of the LCD screen. Step 5 Press the Menu button to return to the main menu, or press the Exit button to return to the resting display . Ringer Step 1 Press the Menu button. Step 2 Press the Up or Down scroll button to select Settings. Press the Select button. Step 3 Press the Up or Do[...]

  • Page 39

    39 6 General Troubleshooting Information This section provides general troubles hooting info rmation f or the Ci sco Unified IP Conference Station 7936. Refer to the following table for assistance if you are encountering difficulties. Problem Resolution No dial tone • Check that all connections are tight and in place. • Make sure that all conne[...]

  • Page 40

    40 If you are experiencing other difficulties, c ontact your system admi nistrator for assistance. 7 Obtaining Documentation Cisco provides several ways to obtai n document ation, technical assistance, and other technical resources. These sections ex pl ain how to obta in technical information from Cisco Systems. DTMF delay • Press the keys slowl[...]

  • Page 41

    41 Cisco.com Y ou can access the most current Cisco documentation at this URL: http://www .cisco.com/uni vercd/home/home.h tm Y ou can a ccess the Cisco website at this URL: http://www .cisco.com Y ou can access international Cisco websites at t his URL: http://www .cisco.com/public/countries_languages.shtml Documentation DVD Cisco documentation an[...]

  • Page 42

    42 8 Documentation Feedback Y ou can submit e-mail comments about tec hnical documentation to bug-doc@cisco.com. Y ou can submit comments by using the respo nse ca rd (if present) behind the front cover of your document or by writing to the following address: Cisco Systems Attn: Customer Document Ordering 170 W est T asman Drive San Jose, CA 95134-[...]

  • Page 43

    43 T o open a case by telephone, use one of the following numbers: Asia-Pacific: +61 2 8446 7411 (Australia : 1 800 805 227) EMEA: +32 2 704 55 55 USA: 1 800 553-2447 For a complete listing of Cisco T AC contacts, go to this URL: http://www .cisco.com/warp/public/687/Directory/DirT AC.shtml TAC Case Priori ty Definitions T o ensure that all cases a[...]

  • Page 44

    44 • Packet magazine is the Cisco quarterly publication that provides the latest networking trends, technology breakthroughs, and Cisco products and so lutions to help industry professionals get the most from their networking inve stment. Included a re networking deployment and troubleshooting tips, configuration examples, customer case st udies,[...]

  • Page 45

    45 Note Y ou must have Adobe Acrobat Reader to view and print PDF files. Y ou can download the reader from Adobe’ s website: http://www .adobe.com 3. T o read translated and localized wa rranty info rmation abou t your product, fo llow these steps: a. Enter this part number in the W arranty Document Number field: 78-10747-01C0 b. Select the langu[...]

  • Page 46

    46 The following information is for FCC complian ce of Class B devices: The equipment described in this manual generates and may radiate radio-frequency e n ergy . If it is not instal led in accordance with Cisco’ s installation instructions, it may cause interf erence wi th radio an d television reception. This equipment has been tested and foun[...]

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    Corporate Headquarters Cisco Systems, Inc. 170 W est T asman Drive San Jose, CA 95134-1706 USA www .cisco.com T el: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 European Head quarters Cisco Systems Internat ional BV Haarlerbergpark Haarlerbergweg 13-19 1101 CH Amsterdam The Netherlands www-europe.cis co.com T el: 31 0 20 357 1000 Fax: 31 0 20[...]