Cisco Systems 7921 manual

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Table of contents for the manual

  • Page 1

    U SER G UI DE Cisco Unified IP Phone 7921 (SCCP) for Cisco U nified Communications Manager Express 4.3 1 Over view 2 Operating Y our Phone 3 Phone F eatu res and F unctions[...]

  • Page 2

    2 1 Overview This guide provi des pho ne, sof t key , a nd featu res descri ptions for th e Cis co Unifi ed IP Phone m odels 7921. Physical Layout The Ci sco Uni fied IP pho ne 7921 is a sin gle-lin e phones . 1 Indicator light (LED) Provides these i ndicati ons: • Sol id red— Pho ne is connec ted t o AC pow er sourc e, an d batte ry is char gi[...]

  • Page 3

    3 4 Right softkey button Activates the Option s menu for access to the list o f softkeys. So metimes displays a softkey label. 5 Navigation button Accesses these me nus and li sts from the ma in scre en. Directory Line V i ew Settings Servi ces Allo ws you to scro ll up and down menu s to highli ght option s and to mo ve left and righ t th rough ph[...]

  • Page 4

    4 Phone Screen Features Because the Cisc o Unified W ireless IP Phon e 7921G ha s only t wo soft keys, the Option s softkey displays the list of avai lable featur e option s for th e pho ne. Th e features in the Options list c hange de pending o n whether the pho ne is i dle or in an active call . This is w hat your main phon e scree n looks l ike [...]

  • Page 5

    5 Connecting Your Phone This section shows h ow to us e the conne ctors o n your C i sco IP phone. Y our syst em adminis trator will configu r e you r new Cisc o Unified Wir eless IP Ph one to connec t to the corpor ate w ireless netwo rk an d the IP t eleph ony ne twor k. A recha rgeable Lit hium ion battery pow ers the Cisc o Unified W ireless IP[...]

  • Page 6

    6 Installing or Re moving the Phone Batter y T o in stall or remove the battery , follow these st eps Insta ll the batt ery 1. Insert t he battery catche s in the slots at the bottom of th e phon e. Ensure m etal contacts o n the battery and the phone face each othe r . 2. Press th e battery to the phone until i t locks into place. Remove th e batt[...]

  • Page 7

    7 Using th e AC Power S upp ly to Char ge the B attery Y ou can charge yo ur battery quickly by con nectin g the AC power su pply to the pho ne. T o accomm odate diff erent AC power recept acles, you must inse rt the appro priate AC plug ad apter on th e AC power su pply . Y ou can use the ph one while the battery is bei ng charged. After the bat t[...]

  • Page 8

    8 Charge the battery using the USB cable 1. Insert the phone con nector o n the USB cable into the phone . 2. Insert the USB A-typ e connec tor into the US B port on yo ur PC. Note If the Found New Hardware Wizard opens, use the following procedure to stop it. 3. Monitor the indic ator lig ht after th e phone bri efly di splays “USB Connecte d”[...]

  • Page 9

    9 When y ou move the pho n e ou t of sign a l rang e, yo u lose conne ction with the wi reless LAN. T he icon a ppears , and the st atus line disp lays, “L eavin g ser vice are a.” Tip Y our idle pho ne screen can turn off after a time interval. T o alert you that the phone i s stil l powered o n and connected to the wirel ess ne twork when u s[...]

  • Page 10

    10 Insta ll the loc k set on th e phone 1. Put the security cab le aroun d a po st or th rough a hol e in the desk top. Ins ert the loops a t the ends o f the security cabl e through th e C-ring. 2. Inser t the C -ring with cab le lo ops thr ough t he slot on back of pho ne. 3. Use the combinatio n loc k to sec ure the ends of th e C-ri ng arou nd [...]

  • Page 11

    11 2 Operating Yo ur Phone Physical Layout 2 Phone Screen Features 4 Connecting Y our Phone 5 Installing or Removing the Phone Battery 6 Char ging t he Phon e Bat tery 6 Powering On the Phone 8 Accessories for the C isco Unified W ireless IP Phone 7921G 9 Headset Inf ormation 9 Securing the Phone with a Lock Set and Cable Lock 9 Entering a nd Editi[...]

  • Page 12

    12 Press to display and enter these symbo ls space , . ‘ “ | _ ~ ’ Press to display and enter these symbo ls # ? ( ) [ ] { } Pres s to display and enter the se symbo ls ! @ < > $ % ^ & Cancel edit ing mode Choo se Opti ons > Cance l to return to t he menu optio n or main s creen. Feature Buttons and Menus From the main phone scre[...]

  • Page 13

    13 Sele ct a high li gh ted cal l or op tion Pres s . Access Help From the main scr een, pres s . Help System Y our pho ne prov ides a n onl ine h elp sy stem. Help to pics displa y on the scr een. View the main me nu Press and w ait a few se conds fo r the m enu to displ ay . Main m enu to pics in clude: • About Y our Cisco Un ified IP Phon e—[...]

  • Page 14

    14 Chang e the ring p attern for yo ur cal ls When the phon e is idle, press to se t the ring volume , vibr ate, or si lent mode . Choosing a Network Profile Network pr ofiles provi de predefi ned settings fo r access to the wireless lo cal area network (WLA N) and for auth entication and encryp tion in yo ur syst em. Y our system admini strat or d[...]

  • Page 15

    15 Listen to your voi ce messa ges or access the voi ce message system menu 1. Pres s Message or p ress an d hold . 2. Enter your voice message password. 3. Follow the voice in structio ns to listen to y our mess ages. Call Logs Y our phone mai ntains records of y our miss ed, plac ed, and rec eive d calls. Each call log ho lds up to 30 entr ies. V[...]

  • Page 16

    16 Directory Dialing Depen ding o n con figurati on, your p hone ca n prov ide a ccess to a cor porate directory and pe rsona l direc tory feature s: • Corporate Di rectory—Corporate contacts th at you can access on your phon e. Y o ur system administrator sets up and maintain s Corp orate Dire ctory . • Person al Direc tory—If availab le, [...]

  • Page 17

    17 Delete a PAB e ntry 1. Search for a P AB ent ry . 2. Scroll to th e listing an d press Select or . 3. Choo se Opti ons >Del ete . 4. Pres s OK to confi rm th e delet ion or Canc el. Edit a PAB en t ry 1. Search for a P AB ent ry . 2. Scroll to th e listing an d press Select or . 3. Choo se Opti ons > Edit to modify a na me o r mai l addr e[...]

  • Page 18

    18 2. Scrol l to the list ing you wa nt and press Select or . 3. Pres s Dial . 4. Choo se OK to com plete the action . Delete a Fast Dial code 1. Search for a Fast Dial code. 2. Scrol l to the list ing you wa nt and press Select or . 3. Choo se Opti ons > Remov e . Log out of Perso na l Di rect ory 1. Choo se ( Services ) > Person al Addre ss[...]

  • Page 19

    19 Use all the bu tton s on yo ur ph one, in clu ding a nd . Y ou can use the head set to answer ca lls when the pho ne is in the desk top charger . Note The int ernal, single-di rection micropho ne is located on the lower left side of the phone (two small hole s). For best res ults, p lac e the deskt op charger in f ront of you when using the s pe[...]

  • Page 20

    20 4. Pres s . Note The L ine Vi ew displ ays your direct ory numbers, fol lowed by your spe ed-dial numb ers identifi ed with . Six items (lines plus speed dials) can display . Use Abbrevia ted Di al 1. Set up Abbrev iated Dialing codes from y our U ser Op tions web page s. 2. T o place a call , enter the Abbreviate d Dialing code. 3. Choo se Opti[...]

  • Page 21

    21 Logging Out of Hunt Groups If you r org anizat ion rece ives a large number of in coming ca lls, y ou mig ht be a member of a h unt group. A hun t grou p includ es a series of direct ory numbers that s hare the in coming call load . When the first di recto ry number in the hun t g roup i s busy , the syste m hunts for the next availabl e directo[...]

  • Page 22

    22 Prioritizing Critica l C alls In som e special ized environme nts, su ch as mil itary or governm ent of fices, y ou mig ht need to make and receive urgent or cri tical calls . If you have the ne ed for this spe cialize d call handl ing, your system a dminis trator can a dd Multilev el Preced ence and Pree mpti on (M LPP) to y our phon e. Keep th[...]

  • Page 23

    23 3. Choo se Options > Tr n s f e r again to co mplete the transfe r or EndC all to canc el. Note I f your phone su ppor ts on -hook trans fer , y ou ca n alte rnat ely compl ete t he tr ansf er by di sconne ct ing. T alk to the transfer r ecipien t before transferring a call (consult trans fer) 1. From an active call, ch oose Options > Tr n[...]

  • Page 24

    24 Follow ing i s a co mprehe nsive list of soft keys o ffered on these C isco Unified IP Ph ones. F unctio ns dep end on y our s ystem config uratio n. Soft Key Description << or >> Navigates to edit characters . Use the backspace soft key to erase digits that were entered incorrect ly . Accept Accepts t he current ed its. For ins tanc[...]

  • Page 25

    25 Reor der Reor der the entri es in the Pers onal Direc tory . Restore Con sult your sys tem adminis trator on the use of thi s soft key . Resume Returns to an active call. Save S aves the l ast change. Search Initiates a search in the lo cal dire ctory . Select Selects the highlighted op tion. Settings Provides acc ess to ph one settings such as [...]

  • Page 26

    26 3 Phone Fea tures and Fu nctions This section provide s an a lphabeti zed list of phone features and functions . Accessi ng V oice Mess ages 14 Access ories for the Cisc o Unified W ireless IP Phone 7921G 9 AutoAnswe r 19 Call Logs 15 Call Pickup 20 Charging the Phone Battery 6 Choosing a Network Profile 14 Cisco Extension Mobility 23 Connecting[...]

  • Page 27

    Americas Headqu arters Cisco Systems, Inc. 170 W est T asman Drive San Jose, CA 951 34-1706 USA www .cisco.com T el: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Asia Pacific Hea dquarters Cisco Systems, Inc. 168 Robinson Road #28-01 Capital T ower Singapore 068912 www .ci sco. com T el: +65 6317 7777 Fax: +65 6317 7799 Europe Headquarters Ci[...]

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