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Ciprico 6500 manual

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Table of contents for the manual

  • Page 1

    Ciprico Disk Array . . . . . . . . 6500 Disk Array User’s Gu ide C ipr ic o I nc . Publicat ion 2102069 0 B[...]

  • Page 2

    [...]

  • Page 3

    ©1996 by Ciprico Inc. All rights reserved. No part of this publica tion may be repr oduced or trans mitted in any for m, or by any mea ns, e lectron ic or mechanic al (incl uding photocopyi ng and record ing), or by any informa tion storage or retri eval system, without t he permiss ion of Cipr ico I nc. Printed in the Unite d States of America Ri[...]

  • Page 4

    Programmer Reference Chapter Pag e 4[...]

  • Page 5

    Pr eface This guide contains all the information needed to succe ssfull y install, operate, and mainta in Ci prico ’s 6500 Disk Ar ray subsyste ms in standar d configura tion s. If you need more techni cal infor mation for non-standa rd applicat ions, r efer t o the Ciprico 6500 Contr oller Board Technical Ref erence ( avai lable f rom Ciprico ).[...]

  • Page 6

    2102 069 0 B 6500 Disk Arra y User’s Guide Page ii Pre face Revision History Note The inform ation in this doc ument is subj ect to change without notice. Warning: Fire and Shock Hazards To prevent the hazards of fire and electr ical shoc k, do not expose this pro duct to any type of moisture. Warning: Power Cord I n case of emerge ncy, unplug th[...]

  • Page 7

    6500 Dis k Array Us er’s Guide 21020690 B Pr eface P age iii Electro- magnetic Compatibility Unit ed St ate s This e quipment has bee n teste d and found to c omply wit h the li mits of a Class A computing dev ice in accor da nce with the speci fi cations set forth in Part 15 of the F CC Rules. If t his equ ipment does cause i nter ference t o r [...]

  • Page 8

    2102 069 0 B 6500 Disk Arra y User’s Guide Page iv Pre face Safety Listings and Certification This symbol on the nameplate means that the product is “liste d” by Underwrit ers Laborato ry Inc. Ciprico 6500 Disk Arr ay subsyste ms have been test ed and found to be in accordan c e wi th Paragra ph 3 of the “Equi pm ent S af ety Law” of June[...]

  • Page 9

    6500 Dis k Array Us er’s Guide 21020690 B Table of Contents Page v Ta ble o f Contents Pre fa ce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i In This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Notat ional Conventi ons . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 10

    21020690 B 6500 Disk Arra y User’s Guide Table of Contents Pag e vi Power Voltage Select ion Swit ch . . . . . . . . . . . . . . . . . . . . . 1-9 2 Insta lla ti on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 In This Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 11

    6500 Dis k Array Us er’s Guide 21020690 B Table of Contents Pag e vi i RPT AS RECOVER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14 TE MP WA RN ING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 4 TE MP C RI TIC AL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -1 4 AUTO MEGOMETER (ON/OFF) [...]

  • Page 12

    2102 069 0 B 6500 Disk Arra y User’s Guide Table of Contents Pag e vi i i 4 M ainte nance , Tr ouble shooting & Ha rdwa re Replac emen t . . . . . . . . 4-1 In This Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Peri odic Mainte nance Guideline s . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Chec[...]

  • Page 13

    6500 Dis k Array User’s Guide 21020690 B Table of C ontents Page ix Dri v e F ail ure I nd icat ion s . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 -22 To Turn Off Alarm, Pre ss SELECT Key. . . . . . . . . . . . . . . 4- 22 Disabl ing a Failed Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23 Di sk Dr iv e R em ov al .[...]

  • Page 14

    2102 069 0 B 6500 Disk Arra y User’s Guide Table of Contents Pag e x[...]

  • Page 15

    1 Description[...]

  • Page 16

    2102 069 0 B 6500 Disk Arra y User’s Guide Chapter 1 D escription Pag e 1 - 2 In This Chapter In T his C hap ter This chapte r descr ibes the func tions, feat ures, optio ns, and pr imary components of Cip ri co’s 6 500 D isk Array s u bsystems . Figure 2 Ciprico 6500 Disk Array[...]

  • Page 17

    6500 Dis k Array User’s Guide 21020690 B Chapter 1 De scription 6500 Disk Arra y Functions and Appli cation Page 1 - 3 6500 D isk A rr ay Fun cti on s an d Applic atio n When high-ba ndwidth softw are a pplicatio ns requir e di sk perfor mance r ates faste r than thos e prov ided by single -disk st ora ge sys tems, Cipri c o ’s 6500 Dis k Array[...]

  • Page 18

    2102 069 0 B 6500 Disk Arra y User’s Guide Chapter 1 D escription Pag e 1 - 4 Features and Options Feat ures and Op tio ns SCSI Compatibility • Conforms to SCSI-2 sta ndards. • 8- or 16-bit data transfe rs on host inte rfac e. • Single-ende d or di f ferent ial SCSI in terface. • Compatible with in dustry- standar d SCSI adapte rs and dr [...]

  • Page 19

    6500 Dis k Array User’s Guide 21020690 B Chapter 1 De scription Features and O pt ions Page 1 - 5 the p arity dri ve a lso s ignifi can tly in creas es dat a avail abil ity—the len gth of ti m e befor e data is lo st due to drive f ailu re. 16-Bit Wide Synchronous Transfer The contr oller has SCSI-P connector s (per the SCSI-2 standard) that pe[...]

  • Page 20

    2102 069 0 B 6500 Disk Arra y User’s Guide Chapter 1 D escription Pag e 1 - 6 Primary Components Prima ry Comp onent s The “Primary Comp one nts” diagram on pa ge 1-7 illust rates the 6500 disk a r ray primary compone nts de scribe d below. Enclosure The standard 650 0 e nclos ur e c onsist s of a front c over and an enclos ur e c abinet, bui[...]

  • Page 21

    6500 Dis k Array User’s Guide 21 0206 90 B Chapter 1 Des c ription Primary Components Pag e 1 - 7 Figure 3 Primary Components[...]

  • Page 22

    21020690 B 6500 Disk Arra y User’s Guide Chapter 1 D escription Page 1 - 8 Primary Components Display/ Operation Panel As shown b elow, the 6500 di splay/opera tion panel i nc lude s a liqui d crysta l display (LCD) and six membrane cont r o l switches. Figure 4 Dis play/Operation Panel Liquid Crystal Display (LCD) The 6500 display/oper a tion pa[...]

  • Page 23

    6500 Dis k Array User’s Guide 21020690 B Chapter 1 De scription Rear Panel Swi t ches and Connectors Page 1 - 9 Rear Panel Swit ch es an d Co nnector s This fig ur e illu strat es the rear panel components desc r ibed below. Figure 5 Re a r Panel—6500 Disk Arra y SCSI Connectors Two identical 68 - pi n SCSI-P connect or s on the arra y's c[...]

  • Page 24

    [...]

  • Page 25

    2 Instal lati on[...]

  • Page 26

    2102 069 0 B 6500 Disk Arra y User’s Guide Chapter 2 Insta llation Pag e 2 - 2 In This Chapter In T his C hap ter This ch apter d escribe s a typica l insta llati on of the 6500 Disk Array s ubsyst em. Note Instr uctions for attaching a rack-m ount kit to the e nclos ur e are included with the rack -m ount kit.[...]

  • Page 27

    6500 Dis k Array User’s Guide 21 0206 90 B Chapter 2 I ns tallation Installat ion Procedure Pag e 2 - 3 Insta lla tio n Pr oced ure Install the 6500 dis k array as follows: Step 1. Move Array to Operation Site Move the array to its i ntende d place of operati on. Verify that power and communica tion cables will be ac c essi ble, and that the arra[...]

  • Page 28

    21020690 B 6500 Disk Arra y User’s Guide Chapte r 2 Installa t ion Page 2 - 4 Installat ion Procedur e Step 5. Set Array Input Voltage Switch Before you connect the array ’s power cor d to a n AC outle t, yo u must se t the array power s upply’s i nput vol tage sel ecti on switch t o the pr oper positi on: the “115” setti ng for 100-120 V[...]

  • Page 29

    6500 Dis k Array User’s Guide 21 0206 90 B Chapter 2 I ns tallation Installat ion Procedure Pag e 2 - 5 Drive Status Codes The following codes on the disp la y/operation panel indi cate drive st a tus: • At array re set or power-up, a B uilt-In Self - Test (BIST) wi ll run. During BIST, the drive status displ a y reflec ts the test stag e that [...]

  • Page 30

    [...]

  • Page 31

    3 Display/Op erat ion Panel[...]

  • Page 32

    2102 069 0 B 6500 Disk Arra y User’s Guide Chapter 3 Display/ O peration Panel Pag e 3 - 2 In This Chapter In T his C hap ter This ch apter d e scribe s the opti ons and funct ions a vailable with the 6 500 Disk Array dis play/operation pa nel. T he panel is used to observe curr ent array status , cha ng e oper ating p aramet ers , and man ually [...]

  • Page 33

    6500 Dis k Array User’s Guide 21 0206 90 B Chapter 3 Di s play/Operation Pane l Controls and Indicators Pag e 3 - 3 Controls and Indic ators The display/ operatio n panel include s an LCD display and six membrane control switc he s. Figure 7 6500 Display/ O peration Panel • The LCD displays 2-line by 16-ch aract er mess ag e s th at incl u de d[...]

  • Page 34

    21020690 B 6500 Disk Arra y User’s Guide Chapter 3 Display/Operatio n Panel Page 3 - 4 Operation Guideline s Op er ati on G uidel ines Array Power- Up and Built-In Self-Test (BIST) When the a r ra y is powe red up, the display/oper a t ion panel turns o n and a B uilt- In Self-Test ( BIST) is execute d. Text descript ions for most of the te sts b[...]

  • Page 35

    6500 Dis k Array User’s Guide 21020690 B Chapter 3 Di splay/Operation Pane l Ope rati on Gui deli nes Pag e 3 - 5 Changing or Selecting a Menu Option Displa y/operation pa nel opt ions or paramete r s currently in use by t he arra y a re ident ified by an aste r isk (*) on the displ a y. C hange or se lect a men u option as foll ows: 1. Use the d[...]

  • Page 36

    2102 069 0 B 6500 Disk Arra y User’s Guide Chapter 3 Display/ O peration Panel Pag e 3 - 6 Operation Guideline s Figure 9 Menu Structure ( 1 of 5—Array Options)[...]

  • Page 37

    6500 Dis k Array User’s Guide 21020690 B Chapter 3 Di splay/Operation Pane l Ope rati on Gui deli nes Pag e 3 - 7 Figure 1 0 Menu Structure ( 2 of 5—Array Options )[...]

  • Page 38

    21020690 B 6500 Disk Arra y User’s Guide Chapter 3 Display/Operatio n Panel Page 3 - 8 Operation Guideline s Figure 11 Menu S t ructure (3 of 5 — Array Info & R ebuild)[...]

  • Page 39

    6500 Dis k Array User’s Guide 21020690 B Chapter 3 Di splay/Operation Pane l Ope rati on Gui deli nes Pag e 3 - 9 Figure 12 Menu S t ructure (4 of 5 — Format & Drives)[...]

  • Page 40

    21020690 B 6500 Disk Arra y User’s Guide Chapter 3 Display/Operatio n Panel Page 3 - 10 Operation Guideline s Figure 13 Me nu Structure (5 of 5—Log Pages)[...]

  • Page 41

    6500 Dis k Array User’s Guide 21020690 B Chapter 3 Di splay/Operation Pane l ARRAY OPTIONS Pag e 3 - 11 ARRAY OPTIONS Fro m , us e the l eft/right arrow key s to selec t (see “Menu Struc ture (1 of 5—Array Options) ” on page 3-6 and “Menu Str ucture (2 of 5— Array Options)” on pa ge 3- 7). Array options incl ude: ON/OFF LINE When ON L[...]

  • Page 42

    21020690 B 6500 Disk Arra y User’s Guide Chapter 3 Display/Operatio n Panel Pag e 3 - 12 ARRAY OPTIONS PASSWORD The password option allows you to set or cl ear th e array 's pa ssword p rotecti on feature . When set, the passwor d is a user - enter e d serie s of four display/ operati on panel ke ystrokes—any key ca n be used exce pt the R[...]

  • Page 43

    6500 Dis k Array User’s Guide 21020690 B Chapter 3 Di splay/Operation Pane l ARRAY OPTIONS Pag e 3 - 13 Cle ar Pass word Clear a passwor d as follows : 1. Press the down arrow, then press the right or left a rrows unti l is displa ye d. 2. Press the down arrow. 3. Press the right or left a rrows unti l the menu is display e d. 4. Press the down a[...]

  • Page 44

    21020690 B 6500 Disk Arra y User’s Guide Chapter 3 Display/Operatio n Panel Pag e 3 - 14 ARRAY OPTIONS SET DEFAULTS Setting the to returns the array to its fac tor y de fault settin gs f or , and . Th e default for t his option i s . RPT AS RECOVER is set to when it is ne c essar y for Unit Attenti on conditi ons to be r eporte d as R ec overed E[...]

  • Page 45

    6500 Dis k Array User’s Guide 21 0206 90 B Chapter 3 Di s play/Operation Pane l ARRAY INFORMATION Pag e 3 - 15 ARRAY INFORMATI ON From , us e the l eft/right arrow key s to selec t (see “Menu Structure ( 3 o f 5—Array Inf o & Rebuil d)” on page 3-8). These displa y- only sele c tions let you vie w the followi ng arra y info r mation: FI[...]

  • Page 46

    2102 069 0 B 6500 Disk Arra y User’s Guide Chapter 3 Display/ O peration Panel Pag e 3 - 16 ARRAY INFORMATION CAPACITY Displays the logica l block n um ber of the last data bloc k in t he array. A value followed by ind icates a decimal number ; a value followed by indicate s a hex numbe r . To calculate the capacity of the arra y, add one to the [...]

  • Page 47

    6500 Dis k Array User’s Guide 21020690 B Chapter 3 Di splay/Operation Pane l ARRAY INFORMATION Page 3 - 1 7 The Synchronous Offset represent s the number of bytes a SCSI ACK signal may lag a REQ signal. 16 (10H) is the maximum Offset allo wed. Although communica tions allow up to a 16 byte offse t, each byt e is always acknowle dged. For addition[...]

  • Page 48

    2102 069 0 B 6500 Disk Arra y User’s Guide Chapter 3 Display/ O peration Panel Pag e 3 - 18 REBUILD REBUILD Fro m , use the le ft/righ t a rr ow keys to s e l ect the foll owing functio ns (see “Menu Structu r e ( 3 of 5—Array I nfo & Rebui ld)” on page 3-8). Use the displ a y/ope rati on panel r ebuild optio ns listed be low as describ[...]

  • Page 49

    6500 Dis k Array User’s Guide 21 0206 90 B Chapter 3 Di s play/Operation Pane l FORMAT Page 3 - 19 FORMAT From , us e the l e ft/ right arrow ke ys t o selec t (“Men u Struct ure (4 o f 5 —Fo rmat & D rive s)” o n page 3-9 ). Each di sk in t he array is written w ith a spe cial “ system s e ctor” duri ng formatti ng that holds inf o[...]

  • Page 50

    21020690 B 6500 Disk Arra y User’s Guide Chapter 3 Display/Operatio n Panel Pag e 3 - 20 DRIVES DRIVES Fr om , use the left/r ight arro w keys to select (see “ Menu Str ucture (4 of 5—Format & Drive s)” on pa ge 3-9) . These menus let you view the curre nt dr ive stat us, dis abl e a disk d rive, and view i nf ormation on the dr ive&apo[...]

  • Page 51

    6500 Dis k Array User’s Guide 21020690 B Chapter 3 Di splay/Operation Pane l DRIVES Pag e 3 - 21 DRIVE INFO The menu provides a c ce ss to two submenus which desc r i be the model number of each drive used in t he ar ray and the fi r mware revi sion of each driv e . Press the down arrow key to advance to the first inf ormation menu. DRIVE n MODE [...]

  • Page 52

    2102 069 0 B 6500 Disk Arra y User’s Guide Chapter 3 Display/ O peration Panel Pag e 3 - 22 LO G PAG ES LOG PA GES Fro m F , use the left /right arrow keys t o select (see “Menu Struct ure (5 of 5—Log Pages)” on page 3-10). These select ions provide acc es s to drive error inf or mation co ntaine d in SCSI log pages. Thr ee menus in this c [...]

  • Page 53

    6500 Dis k Array User’s Guide 21 0206 90 B Chapter 3 Di s play/Operation Pane l LO G P AGE S Pag e 3 - 23 ENTRY k / SENSE KEY : yyH This ite m gives you the two-dig it hexadecimal se nse key code for the error entry. Every error will have a sense key code. The sense keys report generi c ca te gor ie s of erro r and ex ce ption condit ions. Ini ti[...]

  • Page 54

    2102 069 0 B 6500 Disk Arra y User’s Guide Chapter 3 Display/ O peration Panel Pag e 3 - 24 LO G PAG ES ENABLE LOG This item lets you enab le or disa ble the logging fun c tion by choos ing or . The factory de fa ult sett ing i s . If you cycl e power, the item will come up in the condit ion it was in when you turn ed off the a rray . RESET LOG T[...]

  • Page 55

    4 Main t en ance, Troublesho oting & Hardwar e Repl a cement[...]

  • Page 56

    2102 069 0 B 6500 Disk Arra y User’s Guide Chapter 4 Maintenanc e, Troubleshooting & Hardware Replacement Pag e 4 - 2 In This Chapter In T his C hap ter This chapte r contains info rmation you wil l ne ed for Ciprico 6500 Disk Ar r ay maintenanc e , tr oubleshooting, and ha rdware replace ment: • Periodic mainte nance guideline s • Failur[...]

  • Page 57

    6500 Dis k Array User’s Guide 21 0206 90 B Chapter 4 Maint e nance, Troubleshooti ng & Hardware Replacement Periodic Maint e nance Guidelines Pag e 4 - 3 Peri odi c Main ten an ce Guid elines Under n orma l c onditions , the 650 0 array requires m inimal periodic mainte na nce. P reve ntiv e m aintena nce consis ts of per iodica lly c hecking[...]

  • Page 58

    2102 069 0 B 6500 Disk Arra y User’s Guide Chapter 4 Maintenanc e, Troubleshooting & Hardware Replacement Pag e 4 - 4 Periodic Maintena nc e Guidelines Cleaning the Enclosure Air Filter To m ainta in op timu m air f low i n the a rray enc losu re, cl ean th e air fil ter tw ice per year, or mor e fre quen tly if the env ironm ent i s dusty or[...]

  • Page 59

    6500 Dis k Array User’s Guide 21020690 B Chapter 4 Ma intenance, Troubleshooti ng & Hardware Replacement Failure Dete c tion and Trouble s hoot-ing Guideline s Page 4 - 5 Failu re Det ect io n an d T rou bles hoot- ing G uide lines These topics are di scussed o n the f ollowing pages: • Failur e indicat ors • Built - In Self Tes t (BIST) [...]

  • Page 60

    2102 069 0 B 6500 Disk Arra y User’s Guide Chapter 4 Maintenanc e, Troubleshooting & Hardware Replacement Pag e 4 - 6 Failure Dete c tion and Trouble s hoot-ing Gui de lines Failure Indicators Whe n a failure o ccurs o n the array , an a udible ala rm sounds, if enabled, and the display/op e ra tion pane l repor ts the nature of the failure c[...]

  • Page 61

    6500 Dis k Array User’s Guide 21020690 B Chapter 4 Ma intenance, Troubleshooti ng & Hardware Replacement Failure Dete c tion and Trouble s hoot-ing Guideline s Page 4 - 7 Built-In Self Test (BIST) Failures During powe r-up, or after you pu sh the RESET button on t he display/ operatio n panel, the array will automatic ally run a B u ilt-In- S[...]

  • Page 62

    21020690 B 6500 Disk Arra y User’s Guide Chapte r 4 Maintenance, Troubleshooting & Hardware Re placement Page 4 - 8 Failure Dete c tion and Trouble s hoot-ing Gui de lines To choos e the C ontinue response to a BIST error, press the l eft a r row key . To choose the Loop respons e to a BIST error, press the ri ght arrow key. When your option,[...]

  • Page 63

    6500 Dis k Array User’s Guide 21020690 B Chapter 4 Ma intenance, Troubleshooti ng & Hardware Replacement Failure Dete c tion and Trouble s hoot-ing Guideline s Page 4 - 9 Drive Test Failures When the B uilt-In Self -Test (BIST) desc ribed p r eviou sly has fini shed, a firmwar e -base d drive test is exe cuted that tests t he i ntegri ty a nd[...]

  • Page 64

    21020690 B 6500 Disk Arra y User’s Guide Chapte r 4 Maintenance, Troubleshooting & Hardware Re placement Page 4 - 10 Failure Dete c tion and Trouble s hoot-ing Gui de lines Over- temperature Failures A tempera ture sensor m ounted on the array ’s c ontroller board sign a ls over- temperat ur e status. Each sta tus is tr igge red at a diff e[...]

  • Page 65

    6500 Dis k Array User’s Guide 21020690 B Chapter 4 Ma intenance, Troubleshooti ng & Hardware Replacement Failure Detection and Troubleshoot-ing Guideline s Page 4 - 11 Troubleshoot- ing Guidelines When a c omponent fails i n a 6500 disk a rray, it is m ost often easi ly t raced and fixed . Th ere are occ a sions, howe ver , when the probl e m[...]

  • Page 66

    2102 069 0 B 6500 Disk Arra y User’s Guide Chapter 4 Maintenanc e, Troubleshooting & Hardware Replacement Pag e 4 - 12 Hardware Fie ld-Replaceable Units (FRUs) Hardwa re Field- Re pl aceab le Unit s (FRUs) The remainder of this chapter de scrib es Fie l d-Repla cea ble Units (FRUs) and replace ment procedure s for Ciprico' s 6500 a rra y[...]

  • Page 67

    6500 Dis k Array User’s Guide 21 0206 90 B Chapter 4 Maint e nance, Troubleshooti ng & Hardware Replacement Hardware Fiel d- Replaceable Units ( FRUs) Pag e 4 - 13 Figure 17 Field Replaceable Units (FRUs)[...]

  • Page 68

    21020690 B 6500 Disk Arra y User’s Guide Chapte r 4 Maintenance, Troubleshooting & Hardware Re placement Page 4 - 14 Enclosure Top Cover Removal Encl osure Top Cover Remov al 1. P ow er d own t he array. 2. Remove AC power cord. 3. Unlock and open front cover of enclosure (see the figure below). 4. Remove the screws in the encl osur e ’s fr[...]

  • Page 69

    6500 Dis k Array User’s Guide 21020690 B Chapter 4 Ma intenance, Troubleshooti ng & Hardware Replacement Controller Board Removal Page 4 - 15 Controlle r Board Removal 1. Perfor m top cover removal proce dure a s descr ibed previou sly. 2. D isco nne ct th e arra y fro m t he SCSI bus. Remove termina tor (if used) . 3. Remove jack scre ws for[...]

  • Page 70

    21020690 B 6500 Disk Arra y User’s Guide Chapte r 4 Maintenance, Troubleshooting & Hardware Re placement Page 4 - 16 Display/Operat ion P anel Re moval Disp lay/ Op er ati on Panel Removal 1. Perform t op cover r emoval procedure a s des cribed previously. 2. Disconnec t the displa y/oper at ion pan e l’s ribbon c able from the controlle r [...]

  • Page 71

    6500 Dis k Array User’s Guide 21020690 B Chapter 4 Ma intenance, Troubleshooti ng & Hardware Replacement Power Supply Removal Page 4 - 17 Powe r Su pply Removal 1. Perform top cover rem oval proce dure as descr ibed previou sly. 2. Discon ne ct power supp ly from power switch (see the figure below). Note wire positions on power switch ter m i[...]

  • Page 72

    21020690 B 6500 Disk Arra y User’s Guide Chapte r 4 Maintenance, Troubleshooting & Hardware Re placement Page 4 - 18 Power Supply Removal 6. Remove four screws that a ttach the power suppl y to the rear of the enclosur e (see the figure bel ow). 7. Unfasten the pla stic reta ini ng str ap s holding the dri ve power cable s in place. 8. Lift t[...]

  • Page 73

    6500 Dis k Array User’s Guide 21020690 B Chapter 4 Ma intenance, Troubleshooti ng & Hardware Replacement Cooling Fan R emoval Page 4 - 19 Co oling Fa n Removal Each 6500 ar r ay conta ins two cooling f ans. To remove eithe r of th e m, per f orm the followi ng ste ps. 1. Perfor m top cover removal proce dure a s descr ibed previou sly. 2. Dis[...]

  • Page 74

    21020690 B 6500 Disk Arra y User’s Guide Chapte r 4 Maintenance, Troubleshooting & Hardware Re placement Pag e 4 - 2 0 Pow er Swit ch Rem oval Power Swit c h Remov al 1. Per form t op cove r re moval procedure as de scrib ed previ ously . 2. Disconnec t power switc h from power supply as follows: Note orient a tion of swit ch: the “l” mar[...]

  • Page 75

    6500 Dis k Array User’s Guide 21020690 B Chapter 4 Ma intenance, Troubleshooti ng & Hardware Replacement Drive Failure, Replacement, and Rebuilding Page 4 - 21 Drive Failure, Rep lacem ent , and R eb ui ldi ng The following pages cont ain informat ion you will need to handle 6500 arra y driv e failur es, drive rep la cement, and drive rebuild[...]

  • Page 76

    2102 069 0 B 6500 Disk Arra y User’s Guide Chapter 4 Maintenanc e, Troubleshooting & Hardware Replacement Pag e 4 - 22 Drive Failure, Repl a cement, and Rebuil ding Drive Failure Indications When a drive fail ur e occurs, the follo w ing events will follow: • The dis play/operation panel wil l immediatel y cha nge fr om (or assigned a rray [...]

  • Page 77

    6500 Dis k Array User’s Guide 21020690 B Chapter 4 Ma intenance, Troubleshooti ng & Hardware Replacement Disabling a Fa iled Disk Dr iv e Page 4 - 2 3 Disa bl in g a Fa ile d D isk Drive This proce dure allows you to disa ble one drive in the array. The array stops opera tions on the se l ected drive and allows it to be physicall y removed. N[...]

  • Page 78

    2102 069 0 B 6500 Disk Arra y User’s Guide Chapter 4 Maintenanc e, Troubleshooting & Hardware Replacement Pag e 4 - 24 Disk Drive Removal Di sk Dri ve Remov al 1. Per form t op cove r re moval procedure as de scrib ed previ ously . 2. Identif y the drive to be r eplace d. As v iewed from t he top fr ont of the array , the dr ive s are num b e[...]

  • Page 79

    6500 Dis k Array User’s Guide 21020690 B Chapter 4 Ma intenance, Troubleshooti ng & Hardware Replacement Types of Rebui lds Pag e 4 - 25 Ty pes o f Re builds The next t a sk re quired is to re build data on to the ne w drive in the arra y. In thi s nine-disk array, e i ght dr ives a re use d f or dat a storage an d the ninth for parity checki[...]

  • Page 80

    2102 069 0 B 6500 Disk Arra y User’s Guide Chapter 4 Maintenanc e, Troubleshooting & Hardware Replacement Pag e 4 - 26 Init ia ting a Rebuild Init iatin g a Rebuild Onc e a drive has fai led and been repl aced, you must rebuil d the data to regai n array re dundancy. To perform a rebuild, follow thes e steps: 1. Press the down ar r ow key on [...]

  • Page 81

    6500 Dis k Array User’s Guide 21020690 B Chapter 4 Ma intenance, Troubleshooti ng & Hardware Replacement Initiat ing a Rebuild Pag e 4 - 27 Drive Error Code During Rebuild If a drive other th an the drive being rebui lt encounte r s an erro r d urin g th e rebuild opera tion, the error code shown be low ap pears, with the “X” positi on di[...]

  • Page 82

    21020690 B 6500 Disk Arra y User’s Guide Chapte r 4 Maintenance, Troubleshooting & Hardware Re placement Page 4 - 28 Formatting t he Array Fo rma tting t he Arra y A driv e that is not fo rmat te d for the array (on e lack ing a 6500 system sector) will h ave a U displa yed as its stat us. All arr ays are f ormatte d completely be fore shipme[...]

  • Page 83

    6500 Dis k Array User’s Guide 21020690 B Chapter 4 Ma intenance, Troubleshooti ng & Hardware Replacement Formatting the Array Page 4 - 29 Note The fo r mat proce ss beg ins for the e n tire array. Depending on the array co nfigur ation, formatt ing can ta ke from 10 t o 20 minutes to complet e . The table bel ow identifie s ho w to interpre t[...]

  • Page 84

    21020690 B 6500 Disk Arra y User’s Guide Chapte r 4 Maintenance, Troubleshooting & Hardware Re placement Page 4 - 30 Updating Firmwar e Upda tin g Firmw are This pr ocedure descr ibes how to swap new c hips contain ing updated f irmware with the chips cu rrently insta lled on the cont roller boar d. The array is equipped with a matched pair o[...]

  • Page 85

    6500 Dis k Array User’s Guide 21020690 B Chapter 4 Ma intenance, Troubleshooti ng & Hardware Replacement Updating Firmware Pag e 4 - 31 7. Apply po wer to t he array. 8. Observe the displa y/oper at ion panel powe r-up sequenc e. When the array has comple ted the BIS T (Built-In S elf Test), you sh ould se e the message.[...]

  • Page 86

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  • Page 87

    Num er ics 6500 Disk Arra y controller b oa rd technical reference . . . i de s c r i p t i o n. . . . . . . . . . . . . . . . . . 1- 1 , 1 -3 f ea tu r es . . . . . . . . . . . . . . . . . . . . . . . 1 -4 ins tall a t i o n. . . . . . . . . . . . . . . . . . . . . 2-1 primary components . . . . . . . . . . . . . 1-6 rack-mount . . . . . . . . . .[...]

  • Page 88

    2102 069 0 B 6500 Disk Arra y User’s Guide I ndex ii display/operation panel1-3, 1-6, 1-8, 2-4, 2-5 co ntro ls an d indic a to rs . . . . . . . . . . . .3- 3 de sc ri p t ion . . . . . . . . . . . . . . . . . . . . .3- 3 initial display . . . . . . . . . . . . . . . . . . .3-4 LCD disp la y . . . . . . . . . . . . . . . . . . . .3 -3 ope ratio n [...]

  • Page 89

    6500 Dis k Array User’s Guide 21 0206 90 B Index iii L L CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 log en a b l e . . . . . . . . . . . . . . . . . . . . . . . 3-2 4 r es e t . . . . . . . . . . . . . . . . . . . . . . . . . 3-24 log p a ges . . . . . . . . . . . . . . . . . . . . 3- 1 0 , 3 -2 2 M ma in t e nanc e . . . . . [...]

  • Page 90

    2102 069 0 B 6500 Disk Arra y User’s Guide I ndex iv SC SI- 2 . . . . . . . . . . . . . . . . . . . . . . . 1-4, 1- 5 SC SI - 3 . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5 SC SI - P . . . . . . . . . . . . . . . . . . . . . . . . . . .1- 9 connectors . . . . . . . . . . . . . . . . . . 1- 5, 2-3 sec t o r si ze . . . . . . . . . . . [...]

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