Chevrolet Silverado 3500HD (2012) manual

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- informations concerning technical data of Chevrolet Silverado 3500HD (2012)
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Table of contents for the manual

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  • Page 3

    Black plate (3,1) Chevrolet Silverado Owner Manual - 2012 Introduction iii The names, logos, emblems, slogans, vehicle model names, and vehicle body designs appearing in this manual including, but not limited to, GM, the GM logo, CHEVROLET , the CHEVROLET Emblem, SIL VERADO, and Z71 are trademarks and/or service marks of General Motors LLC, its sub[...]

  • Page 4

    Black plate (4,1) Chevrolet Silverado Owner Manual - 2012 iv Introduction Using this Manual T o quickly locate information about the vehicle, use the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found. Danger , Warnings, and Cautions W arning messages found on vehicle label[...]

  • Page 5

    Black plate (5,1) Chevrolet Silverado Owner Manual - 2012 Introduction v V ehicle Symbol Chart Here are some additional symbols that may be found on the vehicle and what they mean. For more information on the symbol, refer to the Index. 0 : Adjustable Pedals 9 : Airbag Readiness Light # : Air Conditioning ! : Antilock Brake System (ABS) % : Audio S[...]

  • Page 6

    Black plate (6,1) Chevrolet Silverado Owner Manual - 2012 vi Introduction 2 NOTES[...]

  • Page 7

    Black plate (1,1) Chevrolet Silverado Owner Manual - 2012 In Brief 1-1 In Brief Instrument Panel Instrument Panel (Base/Uplevel V ersion) . . . . . . 1-2 Instrument Panel (Premium V ersion) . . . . . . . . . . . 1-6 Initial Drive Information Initial Drive Information . . . . . . . . 1-8 Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . [...]

  • Page 8

    Black plate (2,1) Chevrolet Silverado Owner Manual - 2012 1-2 In Brief Instrument Panel Instrument Panel (Base/Uplevel V ersion)[...]

  • Page 9

    Black plate (3,1) Chevrolet Silverado Owner Manual - 2012 In Brief 1-3 A. Air Vents on page 8 ‑ 1 1 . B. T urn and Lane ‐ Change Lever . See T urn and Lane-Change Signals on page 6 ‑ 6 . Windshield Wiper/Washer on page 5 ‑ 5 . C. Driver Information Center (DIC) Buttons. See Driver Information Center (DIC) on page 5 ‑ 32 . D. Hazard War ni[...]

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  • Page 28

    Black plate (22,1) Chevrolet Silverado Owner Manual - 2012 1-22 In Brief Dual Automatic Climate Control System A. Driver and Passenger T emperature Controls B. Fan Control C. AUTO D. Defrost E. Air Recirculation F . Outside Air G. Air Delivery Mode Control H. Display I. Power Button J. Rear Window Defogger K. Air Conditioning L. P ASS (Passenger) S[...]

  • Page 29

    Black plate (23,1) Chevrolet Silverado Owner Manual - 2012 In Brief 1-23 2. Press the plus/minus buttons, located on the steering column shift lever , to select the desired range of gears for current driving conditions. See Manual Mode on page 9 ‑ 42 . While using Range Selection Mode, cruise control and the T ow/Haul mode can be used. Grade Brak[...]

  • Page 30

    Black plate (24,1) Chevrolet Silverado Owner Manual - 2012 1-24 In Brief Automatic T ransfer Case This transfer case knob is located next to the steering column. Each transfer case design offers different drive options. The list below describes the different drive options that may be available. 2 m (T wo-Wheel-Drive High): This setting is used for [...]

  • Page 31

    Black plate (25,1) Chevrolet Silverado Owner Manual - 2012 In Brief 1-25 V ehicle Features Radio(s) Radio with USB, CD, and DVD (MP3) O : Press to turn the system on and off. Turn to increase or decrease the volume. BAND: Press to choose between FM, AM, or XM ™ , if equipped. f : Select radio stations. © SEEK or ¨ SEEK: Seek or scan stations. 4[...]

  • Page 32

    Black plate (26,1) Chevrolet Silverado Owner Manual - 2012 1-26 In Brief Storing Radio Stations A maximum of 36 stations can be stored as favorites using the six softkeys located below the radio station frequency tabs and by using the radio F A V button. Press FA V to go through up to six pages of favorites, each having six favorite stations availa[...]

  • Page 33

    Black plate (27,1) Chevrolet Silverado Owner Manual - 2012 In Brief 1-27 External devices such as an iPod ® , laptop computer , MP3 player, CD changer , or USB storage device can be connected to the auxiliary port using a 3.5 mm (1/8 in) input cable or the USB port depending on the audio system. See “ Using the Auxiliary Input Jack ” and “ U[...]

  • Page 34

    Black plate (28,1) Chevrolet Silverado Owner Manual - 2012 1-28 In Brief Cruise Control T : Press to turn the system on or off. The indicator light is on when cruise control is on and turns off when cruise control is off. + RES : Press briefly to make the vehicle resume to a previously set speed, or press and hold to accelerate. SET − : Press to [...]

  • Page 35

    Black plate (29,1) Chevrolet Silverado Owner Manual - 2012 In Brief 1-29 3 : Press to display the odometer , trip odometer , fuel range, average economy , fuel used, timer , instantaneous economy and Active Fuel Management ™ indicator, and transmission temperature. The compass and outside air temperature will also be shown in the display . The te[...]

  • Page 36

    Black plate (30,1) Chevrolet Silverado Owner Manual - 2012 1-30 In Brief Ultrasonic Parking Assist If available, Ultrasonic Rear Parking Assist (URP A) system uses sensors on the rear bumper to assist with parking and avoiding objects while in R (Reverse). It operates at speeds less than 8 km/h (5 mph). URP A uses audible beeps to provide distance [...]

  • Page 37

    Black plate (31,1) Chevrolet Silverado Owner Manual - 2012 In Brief 1-31 Sunroof Extended Cab On vehicles with a sunroof, the sunroof only operates when the ignition is in the ACC/ACCESSORY or ON/RUN or the Retained Accessory Power (RAP) is active. See Retained Accessory Power (RAP) on page 9 ‑ 32 for more information. V ent: From the closed posi[...]

  • Page 38

    Black plate (32,1) Chevrolet Silverado Owner Manual - 2012 1-32 In Brief Crew Cab A. Open or Close B. V ent On vehicles with a sunroof, the sunroof only operates when the ignition is in the ACC/ACCESSORY or ON/RUN or the Retained Accessory Power (RAP) is active. See Retained Accessory Power (RAP) on page 9 ‑ 32 for more information. V ent: From t[...]

  • Page 39

    Black plate (33,1) Chevrolet Silverado Owner Manual - 2012 In Brief 1-33 Performance and Maintenance StabiliT rak ® System If equipped, the vehicle has a traction control system that limits wheel spin and the StabiliTrak system that assists with directional control of the vehicle in difficult driving conditions. Both systems turn on automatically [...]

  • Page 40

    Black plate (34,1) Chevrolet Silverado Owner Manual - 2012 1-34 In Brief Engine Oil Life System The engine oil life system calculates engine oil life based on vehicle use and, on most vehicles, displays a DIC message when it is necessary to change the engine oil and filter . The oil life system should be reset to 100% only following an oil change. [...]

  • Page 41

    Black plate (35,1) Chevrolet Silverado Owner Manual - 2012 In Brief 1-35 . Replace the vehicle's tires with the same TPC Spec number molded into the tire's sidewall near the size. . Follow recommended scheduled maintenance. Roadside Assistance Program U.S.: 1-800-243-8872 TTY Users (U.S.): 1-888-889-2438 Canada: 1-800-268-6800 Mexico: 01-[...]

  • Page 42

    Black plate (36,1) Chevrolet Silverado Owner Manual - 2012 1-36 In Brief 2 NOTES[...]

  • Page 43

    Black plate (1,1) Chevrolet Silverado Owner Manual - 2012 Keys, Doors, and Windows 2-1 Keys, Doors, and Windows Keys and Locks Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . 2-3 Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . 2-3 Remote V e[...]

  • Page 44

    Black plate (2,1) Chevrolet Silverado Owner Manual - 2012 2-2 Keys, Doors, and Windows Keys and Locks Keys { W ARNING Leaving children in a vehicle with the ignition key is dangerous for many reasons. Children or others could be badly injured or even killed. They could operate the power windows or other controls or even make the vehicle move. The w[...]

  • Page 45

    Black plate (3,1) Chevrolet Silverado Owner Manual - 2012 Keys, Doors, and Windows 2-3 Remote Keyless Entry (RKE) System See Radio Frequency Statement on page 13 ‑ 21 for information regarding Part 15 of the Federal Communications Commission (FCC) rules and Industry Canada Standards RSS-GEN/210/220/310. If there is a decrease in the RKE operating[...]

  • Page 46

    Black plate (4,1) Chevrolet Silverado Owner Manual - 2012 2-4 Keys, Doors, and Windows K (Unlock): Press once to unlock only the driver door . If K is pressed again within three seconds, all remaining doors unlock. The interior lamps may come on and stay on for 20 seconds or until the ignition is turned on. If enabled through the DIC, the turn sign[...]

  • Page 47

    Black plate (5,1) Chevrolet Silverado Owner Manual - 2012 Keys, Doors, and Windows 2-5 T o replace the battery: 1. Separate the transmitter with a flat, thin object, such as a flat head screwdriver . . Carefully insert the tool into the notch located along the parting line of the transmitter . Do not insert the tool too far . Stop as soon as resist[...]

  • Page 48

    Black plate (6,1) Chevrolet Silverado Owner Manual - 2012 2-6 Keys, Doors, and Windows If the vehicle has the remote start feature, the RKE transmitter functions will have an increased range of operation. However , the range may be less while the vehicle is running. There are other conditions which can affect the performance of the transmitter . Se[...]

  • Page 49

    Black plate (7,1) Chevrolet Silverado Owner Manual - 2012 Keys, Doors, and Windows 2-7 The vehicle cannot be remote started if the key is in the ignition, the hood is not closed, or if there is an emission control system malfunction and the check engine light is on. Also, the engine will turn off during a remote vehicle start if the coolant tempera[...]

  • Page 50

    Black plate (8,1) Chevrolet Silverado Owner Manual - 2012 2-8 Keys, Doors, and Windows Power Door Locks With power door locks, the switches on the front doors can be used to lock and unlock the vehicle. If available, the switches are on the front doors. K (Unlock): Press to unlock the doors. Q (Lock): Press to lock the doors. Delayed Locking The ve[...]

  • Page 51

    Black plate (9,1) Chevrolet Silverado Owner Manual - 2012 Keys, Doors, and Windows 2-9 Open the rear doors to access the security locks on the inside edge of each door . T o set the locks, insert a key into the slot and turn it to the horizontal position. The door can only be opened from the outside with the door unlocked. T o return the door to no[...]

  • Page 52

    Black plate (10,1) Chevrolet Silverado Owner Manual - 2012 2-10 Keys, Doors, and Windows T ailgate { W ARNING It is extremely dangerous to ride on the tailgate, even when the vehicle is operated at low speeds. People riding on the tailgate can easily lose their balance and fall in response to vehicle maneuvers. Falling from a moving vehicle may res[...]

  • Page 53

    Black plate (11,1) Chevrolet Silverado Owner Manual - 2012 Keys, Doors, and Windows 2-1 1 2. With the tailgate about halfway open, lift the right edge of the tailgate from the lower pivot. On vehicles with the tailgate assist feature, raise the tailgate nearly all the way to the closed position prior to removing the left edge. 3. Move the tailgate [...]

  • Page 54

    Black plate (12,1) Chevrolet Silverado Owner Manual - 2012 2-12 Keys, Doors, and Windows The theft-deterrent system will not activate if the doors are locked with the key or the manual door lock. It activates only if you use the power door lock switch or the RKE transmitter . The vehicle can be started with the correct key if the alarm is set off. [...]

  • Page 55

    Black plate (13,1) Chevrolet Silverado Owner Manual - 2012 Keys, Doors, and Windows 2-13 Y ou do not have to manually arm or disarm the system. The security light will come on if there is a problem with arming or disarming the theft-deterrent system. When the P ASS-Key III+ system senses that someone is using the wrong key , it prevents the vehicle[...]

  • Page 56

    Black plate (14,1) Chevrolet Silverado Owner Manual - 2012 2-14 Keys, Doors, and Windows 4. Insert the new key to be programmed and turn it to the ON/RUN position within five seconds of turning the ignition to the LOCK/OFF position in Step 3. The security light will turn off once the key has been programmed. 5. Repeat Steps 1 through 4 if additiona[...]

  • Page 57

    Black plate (15,1) Chevrolet Silverado Owner Manual - 2012 Keys, Doors, and Windows 2-15 T railer-T ow Mirrors If the vehicle has towing mirrors, they can be adjusted for a clearer view of the objects behind you. Manually pull out the mirror head to extend it for better visibility when towing a trailer . The lower portion of the mirror is convex. A[...]

  • Page 58

    Black plate (16,1) Chevrolet Silverado Owner Manual - 2012 2-16 Keys, Doors, and Windows Resetting the Power Foldaway Mirrors Reset the power foldaway mirrors if: . The mirrors are accidentally obstructed while folding. . They are accidentally manually folded/unfolded. . The mirrors will not stay in the unfolded position. . The mirrors vibrate at n[...]

  • Page 59

    Black plate (17,1) Chevrolet Silverado Owner Manual - 2012 Keys, Doors, and Windows 2-17 Park T ilt Mirrors If the vehicle has the memory package, the passenger and/or driver mirror tilts to a preselected position when the vehicle is in R (Reverse). This feature lets the driver view the curb when parallel parking. The mirror(s) return to the origin[...]

  • Page 60

    Black plate (18,1) Chevrolet Silverado Owner Manual - 2012 2-18 Keys, Doors, and Windows Windows { W ARNING Leaving children, helpless adults, or pets in a vehicle with the windows closed is dangerous. They can be overcome by the extreme heat and suffer permanent injuries or even death from heat stroke. Never leave a child, a helpless adult, or a p[...]

  • Page 61

    Black plate (19,1) Chevrolet Silverado Owner Manual - 2012 Keys, Doors, and Windows 2-19 Crew Cab Shown If the vehicle has power windows, switches are located on each door . The driver door has a switch for the passenger and rear windows as well. The power windows will work when the ignition is in ON/RUN or ACC/ACCESSORY , or when Retained Accessor[...]

  • Page 62

    Black plate (20,1) Chevrolet Silverado Owner Manual - 2012 2-20 Keys, Doors, and Windows Rear Windows Power Sliding Rear Window On vehicles with a power sliding rear window , the switch is located in the overhead console. The power sliding rear window works when the ignition has been turned to ACC/ACCESSORY or ON/RUN, or when Retained Accessory Pow[...]

  • Page 63

    Black plate (21,1) Chevrolet Silverado Owner Manual - 2012 Keys, Doors, and Windows 2-21 V ent: From the closed position, press and hold the rear of the switch to vent the sunroof. T o close the sunroof, press and hold the front of the switch. Open: From the vent position, the sunroof can be fully opened either manually or by using the express-open[...]

  • Page 64

    Black plate (22,1) Chevrolet Silverado Owner Manual - 2012 2-22 Keys, Doors, and Windows Sunroof (Crew Cab) A. Open or Close B. V ent On vehicles with a sunroof, the sunroof only operates when the ignition is in the ACC/ACCESSORY or ON/RUN or the Retained Accessory Power (RAP) is active. See Retained Accessory Power (RAP) on page 9 ‑ 32 for more [...]

  • Page 65

    Black plate (1,1) Chevrolet Silverado Owner Manual - 2012 Seats and Restraints 3-1 Seats and Restraints Head Restraints Head Restraints . . . . . . . . . . . . . . . 3-2 Front Seats Seat Adjustment . . . . . . . . . . . . . . 3-3 Center Seat . . . . . . . . . . . . . . . . . . . 3-5 Power Seat Adjustment . . . . . . . 3-5 Lumbar Adjustment . . . . [...]

  • Page 66

    Black plate (2,1) Chevrolet Silverado Owner Manual - 2012 3-2 Seats and Restraints Head Restraints Front Seats The front seats have adjustable head restraints in the outboard seating positions. { W ARNING With head restraints that are not installed and adjusted properly , there is a greater chance that occupants will suffer a neck/spinal injury in [...]

  • Page 67

    Black plate (3,1) Chevrolet Silverado Owner Manual - 2012 Seats and Restraints 3-3 The front seat outboard head restraints are not designed to be removed. Rear Seats The rear seat has adjustable headrests in the outboard seating positions. The height of the headrest can be adjusted. Pull the headrest up to raise it. T o lower the headrest, push dow[...]

  • Page 68

    Black plate (4,1) Chevrolet Silverado Owner Manual - 2012 3-4 Seats and Restraints Some vehicles have a folding front bench seat. Bench Seat T o adjust the seat: 1. Move the lever to the right to unlock the seat. 2. Slide the seat to the desired position and release the lever . 3. Try to move the seat back and forth to make sure it is locked into p[...]

  • Page 69

    Black plate (5,1) Chevrolet Silverado Owner Manual - 2012 Seats and Restraints 3-5 { W ARNING A safety belt that is improperly routed, not properly attached, or twisted will not provide the protection needed in a crash. The person wearing the belt could be seriously injured. After raising the rear seatback, always check to be sure that the safety b[...]

  • Page 70

    Black plate (6,1) Chevrolet Silverado Owner Manual - 2012 3-6 Seats and Restraints Lumbar Adjustment Manual Lumbar If equipped, increase or decrease manual lumbar support by turning the knob forward or rearward. Power Lumbar T o adjust the power lumbar support, if equipped: . On vehicles with two-way lumbar , press and hold the top or bottom of the[...]

  • Page 71

    Black plate (7,1) Chevrolet Silverado Owner Manual - 2012 Seats and Restraints 3-7 W ARNING (Continued) For proper protection when the vehicle is in motion, have the seatback upright. Then sit well back in the seat and wear the safety belt properly . Do not have a seatback reclined if the vehicle is moving. Manual Reclining Seatbacks { W ARNING Y o[...]

  • Page 72

    Black plate (8,1) Chevrolet Silverado Owner Manual - 2012 3-8 Seats and Restraints T o return the seatback to the upright position: 1. Lift the lever fully without applying pressure to the seatback, and the seatback will return to the upright position. 2. Push and pull on the seatback to make sure it is locked. Power Reclining Seatbacks T o recline[...]

  • Page 73

    Black plate (9,1) Chevrolet Silverado Owner Manual - 2012 Seats and Restraints 3-9 Memory Remote Recall The memory feature can recall the driver seat, outside mirrors, and pedals, if equipped, to stored positions when entering the vehicle. T o activate, unlock the driver door with the Remote Keyless Entry (RKE) transmitter . The driver seat, outsid[...]

  • Page 74

    Black plate (10,1) Chevrolet Silverado Owner Manual - 2012 3-10 Seats and Restraints Heated and V entilated Front Seats { W ARNING If you cannot feel temperature change or pain to the skin, the seat heater may cause burns even at low temperatures. T o reduce the risk of burns, people with such a condition should use care when using the seat heater [...]

  • Page 75

    Black plate (11,1) Chevrolet Silverado Owner Manual - 2012 Seats and Restraints 3-1 1 Remote Start Heated Seats When it is cold outside, the heated seats may turn on automatically during a remote vehicle start. The heated seats will be canceled when the ignition is turned on. Press the desired button to use the heated seats after the vehicle is sta[...]

  • Page 76

    Black plate (12,1) Chevrolet Silverado Owner Manual - 2012 3-12 Seats and Restraints T o unfold the seat: 1. Push the seat cushion rearward while pulling the release strap under the seat cushion. Pull the seat cushion down until it latches. 2. Pull up on the seat cushion to make sure it is locked in place. Make sure the safety belts are not twisted[...]

  • Page 77

    Black plate (13,1) Chevrolet Silverado Owner Manual - 2012 Seats and Restraints 3-13 Safety Belts This section of the manual describes how to use safety belts properly . It also describes some things not to do with safety belts. { W ARNING Do not let anyone ride where a safety belt cannot be worn properly . In a crash, if you or your passenger(s) a[...]

  • Page 78

    Black plate (14,1) Chevrolet Silverado Owner Manual - 2012 3-14 Seats and Restraints Questions and Answers About Safety Belts Q: Will I be trapped in the vehicle after a crash if I am wearing a safety belt? A: Y ou could be — whether you are wearing a safety belt or not. Y our chance of being conscious during and after a crash, so you can unbuckl[...]

  • Page 79

    Black plate (15,1) Chevrolet Silverado Owner Manual - 2012 Seats and Restraints 3-15 . Wear the shoulder belt over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces. The shoulder belt locks if there is a sudden stop or crash. { W ARNING Y ou can be seriously injured, or even killed, by not wear[...]

  • Page 80

    Black plate (16,1) Chevrolet Silverado Owner Manual - 2012 3-16 Seats and Restraints 3. Push the latch plate into the buckle until it clicks. Pull up on the latch plate to make sure it is secure. If the belt is not long enough, see Safety Belt Extender on page 3 ‑ 21 . If the latch plate will not go fully into the buckle, check if the correct buc[...]

  • Page 81

    Black plate (17,1) Chevrolet Silverado Owner Manual - 2012 Seats and Restraints 3-17 Shoulder Belt Height Adjuster The vehicle has a shoulder belt height adjuster for the driver and right front passenger . Adjust the height so the shoulder portion of the belt is on the shoulder and not falling off of it. The belt should be close to, but not contact[...]

  • Page 82

    Black plate (18,1) Chevrolet Silverado Owner Manual - 2012 3-18 Seats and Restraints Safety Belt Pretensioners This vehicle has safety belt pretensioners for front outboard occupants. Although the safety belt pretensioners cannot be seen, they are part of the safety belt assembly . They can help tighten the safety belts during the early stages of a[...]

  • Page 83

    Black plate (19,1) Chevrolet Silverado Owner Manual - 2012 Seats and Restraints 3-19 3. Be sure that the belt is not twisted and it lies flat. The elastic cord must be under the belt and the guide on top. { W ARNING A safety belt that is not properly worn may not provide the protection needed in a crash. The person wearing the belt could be serious[...]

  • Page 84

    Black plate (20,1) Chevrolet Silverado Owner Manual - 2012 3-20 Seats and Restraints Safety Belt Use During Pregnancy Safety belts work for everyone, including pregnant women. Like all occupants, they are more likely to be seriously injured if they do not wear safety belts. A pregnant woman should wear a lap-shoulder belt, and the lap portion shoul[...]

  • Page 85

    Black plate (21,1) Chevrolet Silverado Owner Manual - 2012 Seats and Restraints 3-21 T o make the belt shorter , pull its free end as shown until the belt is snug. If the belt is not long enough, see Safety Belt Extender on page 3 ‑ 21 . Make sure the release button on the buckle is positioned so you would be able to unbuckle the safety belt quic[...]

  • Page 86

    Black plate (22,1) Chevrolet Silverado Owner Manual - 2012 3-22 Seats and Restraints Safety Belt Care Keep belts clean and dry . { W ARNING Do not bleach or dye safety belts. It may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water. Replacing Safety Bel[...]

  • Page 87

    Black plate (23,1) Chevrolet Silverado Owner Manual - 2012 Seats and Restraints 3-23 Airbag System The vehicle has the following airbags: . A frontal airbag for the driver . . A frontal airbag for the right front passenger . The vehicle may have the following airbags: . A seat ‐ mounted side impact airbag for the driver . . A seat ‐ mounted sid[...]

  • Page 88

    Black plate (24,1) Chevrolet Silverado Owner Manual - 2012 3-24 Seats and Restraints { W ARNING Because airbags inflate with great force and faster than the blink of an eye, anyone who is up against, or very close to any airbag when it inflates can be seriously injured or killed. Do not sit unnecessarily close to any airbag, as you would be if sitt[...]

  • Page 89

    Black plate (25,1) Chevrolet Silverado Owner Manual - 2012 Seats and Restraints 3-25 Where Are the Airbags? The driver airbag is in the middle of the steering wheel. The right front passenger airbag is in the instrument panel on the passenger side. Driver Side Shown, Passenger Side Similar If the vehicle has seat ‐ mounted side impact airbags for[...]

  • Page 90

    Black plate (26,1) Chevrolet Silverado Owner Manual - 2012 3-26 Seats and Restraints Driver Side Shown, Passenger Side Similar If the vehicle has roof-rail airbags for the driver , right front passenger , and second row outboard passengers, they are in the ceiling above the side windows. { W ARNING If something is between an occupant and an airbag,[...]

  • Page 91

    Black plate (27,1) Chevrolet Silverado Owner Manual - 2012 Seats and Restraints 3-27 Frontal airbags may inflate at different crash speeds. For example: . If the vehicle hits a stationary object, the airbags could inflate at a different crash speed than if the vehicle hits a moving object. . If the vehicle hits an object that deforms, the airbags c[...]

  • Page 92

    Black plate (28,1) Chevrolet Silverado Owner Manual - 2012 3-28 Seats and Restraints Roof-rail airbags are not intended to inflate in rear impacts. A seat ‐ mounted side impact airbag is intended to deploy on the side of the vehicle that is struck. Both roof-rail airbags will deploy when either side of the vehicle is struck, or if the sensing sys[...]

  • Page 93

    Black plate (29,1) Chevrolet Silverado Owner Manual - 2012 Seats and Restraints 3-29 Rollover capable roof-rail airbags are designed to help contain the head and chest of occupants in the outboard seating positions in the first and second rows. The rollover capable roof-rail airbags are designed to help reduce the risk of full or partial ejection i[...]

  • Page 94

    Black plate (30,1) Chevrolet Silverado Owner Manual - 2012 3-30 Seats and Restraints Y ou can lock the doors, turn off the interior lamps and hazard warning flashers by using the controls for those features. { W ARNING A crash severe enough to inflate the airbags may have also damaged important functions in the vehicle, such as the fuel system, bra[...]

  • Page 95

    Black plate (31,1) Chevrolet Silverado Owner Manual - 2012 Seats and Restraints 3-31 Canada and Mexico If the vehicle does not have an airbag off switch, it may have a passenger sensing system. See Passenger Sensing System on page 3 ‑ 34 . This switch should only be turned to the off position if the person in the right front passenger position is[...]

  • Page 96

    Black plate (32,1) Chevrolet Silverado Owner Manual - 2012 3-32 Seats and Restraints Medical Condition. A passenger has a medical condition which, according to his or her physician: . Causes the passenger airbag to pose a special risk for the passenger; and . Makes the potential harm from the passenger airbag in a crash greater than the potential h[...]

  • Page 97

    Black plate (33,1) Chevrolet Silverado Owner Manual - 2012 Seats and Restraints 3-33 completed. The airbag off light will come on and stay on to let you know that the right front passenger's airbag is off. See Airbag On-Off Light on page 5 ‑ 20 . { W ARNING If the airbag readiness light ever comes on and stays on, it means that something may[...]

  • Page 98

    Black plate (34,1) Chevrolet Silverado Owner Manual - 2012 3-34 Seats and Restraints Passenger Sensing System If the vehicle has one of the indicators pictured in the following illustrations, then the vehicle has a passenger sensing system for the right front passenger position, unless there is an airbag off switch located in the glove box. If ther[...]

  • Page 99

    Black plate (35,1) Chevrolet Silverado Owner Manual - 2012 Seats and Restraints 3-35 We recommend that children be secured in a rear seat, including: an infant or a child riding in a rear-facing child restraint; a child riding in a forward-facing child seat; an older child riding in a booster seat; and children, who are large enough, using safety b[...]

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    Black plate (48,1) Chevrolet Silverado Owner Manual - 2012 7-48 Infotainment System Tips and T roubleshoo ting Chart Problem Recommended Action There is no power. The ignition might not be turned to ON/RUN or ACC/ACCESSORY . The picture does not fill the screen. There are black borders on the top and bottom or on both sides, or the picture looks st[...]

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    Black plate (59,1) Chevrolet Silverado Owner Manual - 2012 Infotainment System 7-59 This includes all saved name tags in the phone book and phone pairing information. For information on how to delete this information, see the previous section “ Deleting a Paired Phone ” and the previous sections on deleting name tags. Other Information The Blue[...]

  • Page 274

    Black plate (60,1) Chevrolet Silverado Owner Manual - 2012 7-60 Infotainment System 2 NOTES[...]

  • Page 275

    Black plate (1,1) Chevrolet Silverado Owner Manual - 2012 Climate Controls 8-1 Climate Controls Climate Control Systems Climate Control Systems (with Air Conditioning) . . . . . . . 8-1 Climate Control Systems (with Heater Only) . . . . . . . . . . . 8-4 Dual Automatic Climate Control System . . . . . . . . . . . . . . 8-5 Air V ents Air V ents . .[...]

  • Page 276

    Black plate (2,1) Chevrolet Silverado Owner Manual - 2012 8-2 Climate Controls Air Delivery Mode Control: T urn clockwise or counterclockwise to change the direction of the airflow inside the vehicle. The knob can be positioned between two modes to select a combination of those modes. Select from the following: H (V ent): Air is directed to the ins[...]

  • Page 277

    Black plate (3,1) Chevrolet Silverado Owner Manual - 2012 Climate Controls 8-3 While in recirculation mode the windows may fog when the weather is cold and damp. T o clear the fog, select either the defog or defrost mode and increase the fan speed. The recirculation mode can be turned off by pressing the outside air button, or by turning off the ig[...]

  • Page 278

    Black plate (4,1) Chevrolet Silverado Owner Manual - 2012 8-4 Climate Controls Climate Control Systems (with Heater Only) With this system the heating and ventilation can be controlled. A. Fan Control B. T emperature Control C. Air Delivery Mode Control T emperature Control: T urn clockwise or counterclockwise to increase or decrease the temperatur[...]

  • Page 279

    Black plate (5,1) Chevrolet Silverado Owner Manual - 2012 Climate Controls 8-5 0 (Defrost): This mode removes fog or frost from the windshield more quickly . Air is directed to the windshield and the side window vents, with some air directed to the floor vents. The system automatically forces outside air into the vehicle. Do not drive the vehicle u[...]

  • Page 280

    Black plate (6,1) Chevrolet Silverado Owner Manual - 2012 8-6 Climate Controls O (On/Off): Press to turn the climate control system on or off. Outside air still enters the vehicle, and is directed to the floor . This direction can be changed by pressing the mode button. Recirculation can be selected once you have selected vent or bi-level mode. The[...]

  • Page 281

    Black plate (7,1) Chevrolet Silverado Owner Manual - 2012 Climate Controls 8-7 Automatic Operation AUTO (Automatic): When automatic operation is active, the system controls the inside temperature, the air delivery , and the fan speed. Use the steps below to place the entire system in automatic mode: 1. Press the AUTO button. When AUTO is selected, [...]

  • Page 282

    Black plate (8,1) Chevrolet Silverado Owner Manual - 2012 8-8 Climate Controls Manual Operatio n D C (Fan Control): Press these buttons to increase or decrease the fan speed. Pressing either fan button while in automatic control places the fan under manual control. The fan setting remains displayed and the AUTO light turns off. The air delivery mod[...]

  • Page 283

    Black plate (9,1) Chevrolet Silverado Owner Manual - 2012 Climate Controls 8-9 If vent, bi-level, or floor mode is selected again, the climate control system displays the previous temperature settings. Do not drive the vehicle until all windows are clear . # (Air Conditioning): Press to turn the air conditioning (A/C) compressor on and off. An indi[...]

  • Page 284

    Black plate (10,1) Chevrolet Silverado Owner Manual - 2012 8-10 Climate Controls Rear Window Defogger The rear window defogger uses a warming grid to remove fog from the rear window . 1 (Rear Window Defogger): For vehicles with this feature, press to turn the defogger on or off. It automatically turns off several minutes after it has been activated[...]

  • Page 285

    Black plate (11,1) Chevrolet Silverado Owner Manual - 2012 Climate Controls 8-1 1 The interior temperature sensor, located in the headliner, measures the temperature of the air inside the vehicle. There is also an exterior temperature sensor located behind the front grille. This sensor reads the outside air temperature and helps maintain the temper[...]

  • Page 286

    Black plate (12,1) Chevrolet Silverado Owner Manual - 2012 8-12 Climate Controls 2 NOTES[...]

  • Page 287

    Black plate (1,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-1 Driving and Operating Driving Informat ion Distracted Driving . . . . . . . . . . . . . 9-2 Defensive Driving . . . . . . . . . . . . . 9-3 Drunk Driving . . . . . . . . . . . . . . . . . 9-3 Control of a V ehicle . . . . . . . . . . . 9-4 Braking . . . . . . . . . [...]

  • Page 288

    Black plate (2,1) Chevrolet Silverado Owner Manual - 2012 9-2 Driving and Operating Fuel Additives . . . . . . . . . . . . . . . 9-77 Fuel E85 (85% Ethanol) . . . . . 9-78 Filling the T ank . . . . . . . . . . . . . . 9-80 Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 9-81 T owing General T owing Information . . . . . . . [...]

  • Page 289

    Black plate (3,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-3 { W ARNING T aking your eyes off the road too long or too often could cause a crash resulting in injury or death. Focus your attention on driving. Refer to the Infotainment section for more information on using that system, including pairing and using a cell phone. [...]

  • Page 290

    Black plate (4,1) Chevrolet Silverado Owner Manual - 2012 9-4 Driving and Operating Control of a V ehicle Braking, steering, and accelerating are important factors in helping to control a vehicle while driving. Braking Braking action involves perception time and reaction time. Deciding to push the brake pedal is perception time. Actually doing it i[...]

  • Page 291

    Black plate (5,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-5 Curve Tips . T ake curves at a reasonable speed. . Reduce speed before entering a curve. . Maintain a reasonable steady speed through the curve . W ait until the vehicle is out of the curve before accelerating gently into the straightaway . Steering in Emergencies .[...]

  • Page 292

    Black plate (6,1) Chevrolet Silverado Owner Manual - 2012 9-6 Driving and Operating Defensive drivers avoid most skids by taking reasonable care suited to existing conditions, and by not overdriving those conditions. But skids are always possible. If the vehicle starts to slide, follow these suggestions: . Ease your foot off the accelerator pedal a[...]

  • Page 293

    Black plate (7,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-7 . Read all the information about four-wheel-drive vehicles in this manual. . Make sure all underbody shields, if equipped, are properly attached. . Know the local laws that apply to off-road driving. T o gain more ground clearance if needed, it may be necessary to r[...]

  • Page 294

    Black plate (8,1) Chevrolet Silverado Owner Manual - 2012 9-8 Driving and Operating Driving on Hills Driving safely on hills requires good judgment and an understanding of what the vehicle can and cannot do. { W ARNING If the vehicle has the two ‐ speed automatic transfer case, shifting the transfer case to N (Neutral) can cause your vehicle to r[...]

  • Page 295

    Black plate (9,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-9 W ARNING (Continued) even if the transmission is in P (Park). This is because the N (Neutral) position on the transfer case overrides the transmission. Y ou or someone else could be injured. If leaving the vehicle, set the parking brake and shift the transmission to[...]

  • Page 296

    Black plate (10,1) Chevrolet Silverado Owner Manual - 2012 9-10 Driving and Operating 3. If the vehicle cannot be restarted after stalling, set the parking brake, shift an automatic transmission into P (Park) or a manual transmission into 1 (First), and turn the vehicle off. 3.1. Leave the vehicle and seek help. 3.2. Stay clear of the path the vehi[...]

  • Page 297

    Black plate (11,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-1 1 { W ARNING Driving on frozen lakes, ponds, or rivers can be dangerous. Ice conditions vary greatly and the vehicle could fall through the ice; you and your passengers could drown. Drive your vehicle on safe surfaces only . Driving in W ater { W ARNING Driving thr[...]

  • Page 298

    Black plate (12,1) Chevrolet Silverado Owner Manual - 2012 9-12 Driving and Operating Driving on Wet Roads Rain and wet roads can reduce vehicle traction and affect your ability to stop and accelerate. Always drive slower in these types of driving conditions and avoid driving through large puddles and deep ‐ standing or flowing water. { W ARNING [...]

  • Page 299

    Black plate (13,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-13 Other driving tips include: . Keep the vehicle well ventilated. . Keep the interior temperature cool. . Keep your eyes moving — scan the road ahead and to the sides. . Check the rearview mirror and vehicle instruments often. Hill and Mountain Roads Driving on st[...]

  • Page 300

    Black plate (14,1) Chevrolet Silverado Owner Manual - 2012 9-14 Driving and Operating Winter Driving Driving on Snow or Ice Drive carefully when there is snow or ice between the tires and the road, creating less traction or grip. Wet ice can occur at about 0°C (32°F) when freezing rain begins to fall, resulting in even less traction. Avoid drivin[...]

  • Page 301

    Black plate (15,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-15 W ARNING (Continued) If the vehicle is stuck in the snow: . Clear away snow from around the base of your vehicle, especially any that is blocking the exhaust pipe. . Check again from time to time to be sure snow does not collect there. . Open a window about 5 cm ([...]

  • Page 302

    Black plate (16,1) Chevrolet Silverado Owner Manual - 2012 9-16 Driving and Operating If the V ehicle Is Stuck Slowly and cautiously spin the wheels to free the vehicle when stuck in sand, mud, ice, or snow. See “ Rocking Y our V ehicle to Get It Out ” later in this section. If the vehicle has a traction system, it can often help to free a stuc[...]

  • Page 303

    Black plate (17,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-17 Notice: Never use recovery hooks to tow the vehicle. Y our vehicle could be damaged and it would not be covered by warranty . For vehicles with recovery hooks at the front of the vehicle, you can use them if you are stuck off-road and need to be pulled to some pla[...]

  • Page 304

    Black plate (18,1) Chevrolet Silverado Owner Manual - 2012 9-18 Driving and Operating Tire and Loading Information Label Label Example A vehicle specific T ire and Loading Information label is attached to the center pillar (B-pillar). With the driver door open, you will find the label attached below the door lock post (striker). The tire and loadin[...]

  • Page 305

    Black plate (19,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-19 4. The resulting figure equals the available amount of cargo and luggage load capacity . For example, if the “ XXX ” amount equals 1400 lbs and there will be five 150 lb passengers in your vehicle, the amount of available cargo and luggage load capacity is 650[...]

  • Page 306

    Black plate (20,1) Chevrolet Silverado Owner Manual - 2012 9-20 Driving and Operating Example 2 A. V ehicle Capacity Weight for Example 2 = 453 kg (1,000 lbs) B. Subtract Occupant Weight @ 68 kg (150 lbs) × 5 = 340 kg (750 lbs) C. A vailable Cargo Weight = 1 13 kg (250 lbs) Example 3 A. V ehicle Capacity Weight for Example 3 = 453 kg (1,000 lbs) B[...]

  • Page 307

    Black plate (21,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-21 The label shows the size of your vehicle's original tires and the inflation pressures needed to obtain the gross weight capacity of your vehicle. This is called Gross V ehicle Weight Rating (GVWR). The GVWR includes the weight of the vehicle, all occupants, f[...]

  • Page 308

    Black plate (22,1) Chevrolet Silverado Owner Manual - 2012 9-22 Driving and Operating Using heavier suspension components to get added durability might not change your weight ratings. Ask your dealer to help you load your vehicle the right way . If you put things inside your vehicle — like suitcases, tools, packages, or anything else — they go [...]

  • Page 309

    Black plate (23,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-23 Any load that extends beyond the vehicle's taillamp area must be properly marked according to local laws and regulations. Remember not to exceed the Gross Axle Weight Rating (GAWR) of the front or rear axle. Add-On Equipment When you carry removable items, yo[...]

  • Page 310

    Black plate (24,1) Chevrolet Silverado Owner Manual - 2012 9-24 Driving and Operating The holes for the Cargo Management System (C) are not intended for attachment of aftermarket equipment. See www .gmupfitter .com for additional pick-up box load bearing structural information. T ruck-Camper Loading Information A vehicle-specific T ruck ‐ Camper [...]

  • Page 311

    Black plate (25,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-25 Here is an example of proper truck and camper match: A. Camper Center of Gravity B. Recommended Center of Gravity Location Zone When the truck is used to carry a slide ‐ in camper , the total cargo load of the truck consists of the manufacturer's camper wei[...]

  • Page 312

    Black plate (26,1) Chevrolet Silverado Owner Manual - 2012 9-26 Driving and Operating Starting and Operating New V ehicle Break-In Notice: The vehicle does not need an elaborate break-in. But it will perform better in the long run if you follow these guidelines: . Keep the vehicle speed at 88 km/h (55 mph) or less for the first 805 km (500 miles). [...]

  • Page 313

    Black plate (27,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-27 Press the bottom of the control to move the pedals closer. Press the top of the control to move the pedals away . Before you start driving, fully press the brake pedal to confirm the adjustment is right for you. While driving, make only small adjustments. The vehi[...]

  • Page 314

    Black plate (28,1) Chevrolet Silverado Owner Manual - 2012 9-28 Driving and Operating If the vehicle must be shut off in an emergency: 1. Brake using a firm and steady pressure. Do not pump the brakes repeatedly . This may deplete power assist, requiring increased brake pedal force. 2. Shift the vehicle to neutral. This can be done while the vehicl[...]

  • Page 315

    Black plate (29,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-29 The switch stays in this position when the engine is running. The transmission is also unlocked in this position on automatic transmission vehicles. If you leave the key in the ACC/ ACCESSORY or ON/RUN position with the engine off, the battery could be drained. Y [...]

  • Page 316

    Black plate (30,1) Chevrolet Silverado Owner Manual - 2012 9-30 Driving and Operating Starting Procedure 1. With your foot off the accelerator pedal, turn the ignition key to ST AR T . When the engine starts, let go of the key . The idle speed will go down as your engine gets warm. Do not race the engine immediately after starting it. Operate the e[...]

  • Page 317

    Black plate (31,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-31 Fast Idle System If the vehicle has this feature it is available only with cruise control. The manual fast idle switch is operated using the cruise control buttons located on the left hand side of the steering wheel. This system can be used to increase engine idle[...]

  • Page 318

    Black plate (32,1) Chevrolet Silverado Owner Manual - 2012 9-32 Driving and Operating Retained Accessory Power (RAP) The following vehicle accessories can be used for up to 10 minutes after the engine is turned off: . Audio System . Power Windows . OnStar System (if equipped) . Sunroof (if equipped) These features work when the key is in ON/RUN or [...]

  • Page 319

    Black plate (33,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-33 W ARNING (Continued) Y ou could be seriously injured. Plug the cord into a properly grounded three-prong 1 10-volt AC outlet. If the cord will not reach, use a heavy-duty three-prong extension cord rated for at least 15 amps. 4. Before starting the engine, be sure[...]

  • Page 320

    Black plate (34,1) Chevrolet Silverado Owner Manual - 2012 9-34 Driving and Operating Leaving the V ehicle With the Engine Running { W ARNING It can be dangerous to leave the vehicle with the engine running. The vehicle could move suddenly if the shift lever is not fully in P (Park) with the parking brake firmly set. If you have four-wheel drive an[...]

  • Page 321

    Black plate (35,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-35 Shifting out of Park This vehicle is equipped with an electronic shift lock release system. The shift lock release is designed to: . Prevent ignition key removal unless the shift lever is in P (Park) with the shift lever button fully released. . Prevent movement o[...]

  • Page 322

    Black plate (36,1) Chevrolet Silverado Owner Manual - 2012 9-36 Driving and Operating Active Fuel Management ® V ehicles with V8 engines may have Active Fuel Management ™ . This system allows the engine to operate on either all or half of its cylinders, depending on the driving conditions. When less power is required, such as cruising at a const[...]

  • Page 323

    Black plate (37,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-37 Running the V ehicle While Parked It is better not to park with the engine running. But if you ever have to, here are some things to know. { W ARNING Idling a vehicle in an enclosed area with poor ventilation is dangerous. Engine exhaust may enter the vehicle. Eng[...]

  • Page 324

    Black plate (38,1) Chevrolet Silverado Owner Manual - 2012 9-38 Driving and Operating Automatic T ransmission If the vehicle is a hybrid, see the hybrid supplement for more information. V ehicles with an automatic transmission have an electronic shift position indicator within the instrument panel cluster . This display comes on when the ignition k[...]

  • Page 325

    Black plate (39,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-39 { W ARNING If you have Four-Wheel Drive, the vehicle will be free to roll — even if the shift lever is in P (Park) — if the transfer case is in Neutral. So, be sure the transfer case is in a drive gear , T wo-Wheel Drive High or Four-Wheel Drive High or Four-W[...]

  • Page 326

    Black plate (40,1) Chevrolet Silverado Owner Manual - 2012 9-40 Driving and Operating D (Drive) can be used when towing a trailer , carrying a heavy load, driving on steep hills, or for off-road driving. Y ou might want to shift the transmission to a lower gear selection if the transmission shifts too often. Downshifting the transmission in slipper[...]

  • Page 327

    Black plate (41,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-41 driving on hilly , winding roads, when towing a trailer , so there is less shifting between gears and when going down a steep hill. 2 (Second): This position reduces vehicle speed even more than 3 (Third) without using the brakes. Y ou can use 2 (Second) on hills.[...]

  • Page 328

    Black plate (42,1) Chevrolet Silverado Owner Manual - 2012 9-42 Driving and Operating Manual Mode Range Selection Mode (Allison ® T ransmission or Hydra-Matic ® 6-Speed T ransmission) The vehicle may have a Range Selection Mode. The Range Selection Mode helps control the vehicle's transmission and vehicle speed while driving down hill or tow[...]

  • Page 329

    Black plate (43,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-43 T ow/Haul Mode 4-Speed Automatic T ransmission 6-Speed Automatic T ransmission V ehicles with an automatic transmission have a T ow/Haul Mode. The T ow/Haul Mode adjusts the transmission shift pattern to reduce shift cycling, providing increased performance, vehic[...]

  • Page 330

    Black plate (44,1) Chevrolet Silverado Owner Manual - 2012 9-44 Driving and Operating Manual T ransmission If the vehicle is equipped with a manual transmission, this is the shift pattern. Here is how to operate the manual transmission: 1 (First): Press the clutch pedal and shift into 1 (First). Then, slowly let up on the clutch pedal as you slowly[...]

  • Page 331

    Black plate (45,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-45 Notice: Shifting to R (Reverse) while the vehicle is moving forward could damage the transmission. The repairs would not be covered by the vehicle warranty . Shift to R (Reverse) only after the vehicle is stopped. Use R (Reverse), along with the parking brake, for[...]

  • Page 332

    Black plate (46,1) Chevrolet Silverado Owner Manual - 2012 9-46 Driving and Operating Manual T ransfer Case The transfer case shift lever is on the floor to the right of the driver . Use this lever to shift into and out of Four-Wheel Drive. A Four-Wheel Drive indicator light comes on when you shift into four-wheel drive and the front axle engages. [...]

  • Page 333

    Black plate (47,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-47 If the vehicle has StabiliTrak ® , shifting into Four-Wheel Drive Low will turn Traction Control and StabiliT rak off. See StabiliT rak ® System on page 9 ‑ 62 . A parking brake symbol is located next to the N (Neutral) symbol as a reminder to set the parking [...]

  • Page 334

    Black plate (48,1) Chevrolet Silverado Owner Manual - 2012 9-48 Driving and Operating When Using the Manual T ransfer Case . Shifts into or out of Four-Wheel Drive Low or N (Neutral) should be made using quick motions to avoid excessive gear grinding. Shifting slowly may make it more difficult to shift. . Y ou may notice that it is harder to shift [...]

  • Page 335

    Black plate (49,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-49 Shifting In or Out of Four-Wheel Drive Low Notice: Shifting the transfer case into Four-Wheel-Drive Low while moving at speeds faster than 5 km/h (3 mph) may cause premature wear to the transfer case, and may cause the gears to grind. T o avoid causing premature w[...]

  • Page 336

    Black plate (50,1) Chevrolet Silverado Owner Manual - 2012 9-50 Driving and Operating Electronic T ransfer Case The transfer case knob is located next to the steering column. Use the dial to shift into and out of four-wheel drive. Recommended T ransfer Case Settings Driving Conditions T ransfer Case Settings 2 m 4 m 4 n N Normal YES Severe YES Extr[...]

  • Page 337

    Black plate (51,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-51 4 m (Four-Wheel Drive High): Use the Four-Wheel Drive High position when extra traction is needed, such as on snowy or icy roads or in most off-road situations. This setting also engages the front axle to help drive the vehicle. This is the best setting to use whe[...]

  • Page 338

    Black plate (52,1) Chevrolet Silverado Owner Manual - 2012 9-52 Driving and Operating T urn the knob to the Four-Wheel Drive Low position. Y ou must wait for the Four-Wheel Drive Low indicator light to stop flashing and remain on before shifting the transmission in gear . Notice: Shifting the transmission into gear before the requested mode indicat[...]

  • Page 339

    Black plate (53,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-53 If the knob is turned to the Four-Wheel Drive High, or T wo-Wheel Drive High switch position when the vehicle is in gear and/or moving more than 5 km/h (3 mph), the Four-Wheel Drive High, AUTO, or Two-Wheel Drive High indicator light will flash for 30 seconds but [...]

  • Page 340

    Black plate (54,1) Chevrolet Silverado Owner Manual - 2012 9-54 Driving and Operating 4. Release the parking brake prior to moving the vehicle. Notice: Shifting the transmission into gear before the requested mode indicator light has stopped flashing could damage the transfer case. T o help avoid damaging the vehicle, always wait for the mode indic[...]

  • Page 341

    Black plate (55,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-55 4 m (Four-Wheel Drive High): Use the Four-Wheel Drive High position when extra traction is needed, such as on snowy or icy roads or in most off-road situations. This setting also engages the front axle to help drive the vehicle. This is the best setting to use whe[...]

  • Page 342

    Black plate (56,1) Chevrolet Silverado Owner Manual - 2012 9-56 Driving and Operating Shifting Into Four-Wheel Drive Low When Four-Wheel Drive Low is engaged, vehicle speed should be kept below 72 km/h (45 mph). Extended high-speed operation in Four-Wheel Drive Low may damage or shorten the life of the drivetrain. T o shift to the Four-Wheel Drive [...]

  • Page 343

    Black plate (57,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-57 Notice: Shifting the transmission into gear before the requested mode indicator light has stopped flashing could damage the transfer case. T o help avoid damaging the vehicle, always wait for the mode indicator lights to stop flashing before shifting the transmiss[...]

  • Page 344

    Black plate (58,1) Chevrolet Silverado Owner Manual - 2012 9-58 Driving and Operating 3. Turn the transfer case dial to T wo-Wheel Drive High, Four-Wheel Drive High, or AUTO. After the transfer case has shifted out of N (Neutral), the N (Neutral) light will go out. 4. Release the parking brake prior to moving the vehicle. Notice: Shifting the trans[...]

  • Page 345

    Black plate (59,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-59 ABS can change the brake pressure to each wheel, as required, faster than any driver could. This can help the driver steer around the obstacle while braking hard. As the brakes are applied, the computer keeps receiving updates on wheel speed and controls braking p[...]

  • Page 346

    Black plate (60,1) Chevrolet Silverado Owner Manual - 2012 9-60 Driving and Operating Parking Brake For vehicles with a release handle, set the parking brake by holding the regular brake pedal down, then pushing down the parking brake pedal. If the ignition is on, the brake system warning light will come on. See Brake System Warning Light on page 5[...]

  • Page 347

    Black plate (61,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-61 If the ignition is on, the brake system warning light will come on. See Brake System Warning Light on page 5 ‑ 26 . Notice: Driving with the parking brake on can overheat the brake system and cause premature wear or damage to brake system parts. Make sure that t[...]

  • Page 348

    Black plate (62,1) Chevrolet Silverado Owner Manual - 2012 9-62 Driving and Operating Hill Start Assist (HSA) Non ‐ hybrid vehicles with StabiliT rak have a Hill Start Assist (HSA) feature, which may be useful when the vehicle is stopped on a grade. This feature is designed to prevent the vehicle from rolling, either forward or rearward, during v[...]

  • Page 349

    Black plate (63,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-63 StabiliT rak is on automatically whenever the vehicle is started. T o assist with directional control of the vehicle, the system should always be left on. Trailer Sway Control (TSC) is also on automatically when the vehicle is started. See T railer Sway Control (T[...]

  • Page 350

    Black plate (64,1) Chevrolet Silverado Owner Manual - 2012 9-64 Driving and Operating The traction control part of StabiliT rak can be turned off by pressing and releasing the TCS/StabiliT rak button if both systems (traction control and StabiliT rak) were previously on. T o disable both TCS and StabiliT rak, press and hold the TCS/StabiliT rak but[...]

  • Page 351

    Black plate (65,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-65 If traction control is turned off, only the brake-traction control portion of traction control will work. The engine speed management will be disabled. In this mode, engine power is not reduced automatically and the driven wheels can spin more freely . This can ca[...]

  • Page 352

    Black plate (66,1) Chevrolet Silverado Owner Manual - 2012 9-66 Driving and Operating Cruise Control { W ARNING Cruise control can be dangerous where you cannot drive safely at a steady speed. So, do not use the cruise control on winding roads or in heavy traffic. Cruise control can be dangerous on slippery roads. On such roads, fast changes in tir[...]

  • Page 353

    Black plate (67,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-67 Setting Cruise Control If the cruise button is on when not in use, it could get bumped and go into cruise when not desired. Keep the cruise control switch off when cruise is not being used. The cruise control light on the instrument panel cluster will come on afte[...]

  • Page 354

    Black plate (68,1) Chevrolet Silverado Owner Manual - 2012 9-68 Driving and Operating Using Cruise Control on Hills How well the cruise control works on hills depends on the vehicle speed, the load, and the steepness of the hills. When going up steep hills, pressing the accelerator pedal may be necessary to maintain vehicle speed. While going downh[...]

  • Page 355

    Black plate (69,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-69 W ARNING (Continued) or vehicle damage, even with URP A, always check behind the vehicle and check all mirrors before backing. How the System Works URP A comes on automatically when the shift lever is moved into R (Reverse). A single tone sounds to indicate the sy[...]

  • Page 356

    Black plate (70,1) Chevrolet Silverado Owner Manual - 2012 9-70 Driving and Operating When the System Does Not Seem to Work Properly The following messages may be displayed on the DIC: SERVICE P ARK ASSIST : If this message occurs, take the vehicle to your dealer to repair the system. P ARK ASST BLOCKED SEE OWNERS MANUAL: This message can occur und[...]

  • Page 357

    Black plate (71,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-71 W ARNING (Continued) Failure to use proper care before backing may result in injury , death, or vehicle damage. Always check before backing by checking behind and around the vehicle. V ehicles without Navigation System The RVC system displays a view of the area be[...]

  • Page 358

    Black plate (72,1) Chevrolet Silverado Owner Manual - 2012 9-72 Driving and Operating The delay after shifting out of R (Reverse) is approximately 10 seconds. The delay can be canceled by performing one of the following: . Pressing a hard key on the navigation system. . Shifting into P (Park). . Reaching a vehicle speed of 8 km/h (5 mph). Adjusting[...]

  • Page 359

    Black plate (73,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-73 Guidelines The RVC system has a guideline overlay that can help the driver align the vehicle when backing into a parking spot. If the vehicle has dual rear wheels, this feature will not be available. T o turn the guidelines on or off: 1. Make sure that URP A has n[...]

  • Page 360

    Black plate (74,1) Chevrolet Silverado Owner Manual - 2012 9-74 Driving and Operating Displayed images may be further or closer than they appear. The area displayed is limited and objects which are close to either corner of the bumper or under the bumper do not display . Disconnecting the RVC The rear vision camera must be disconnected if the tailg[...]

  • Page 361

    Black plate (75,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-75 When the System Does Not Seem T o Work Properly The RVC system might not work properly or display a clear image if: . The RVC is turned off. See “ T urning the RVC System On or Off ” earlier in this section. . It is dark. . The sun or the beam of headlamps is [...]

  • Page 362

    Black plate (76,1) Chevrolet Silverado Owner Manual - 2012 9-76 Driving and Operating Fuel For diesel engine vehicles, see “ Fuel for Diesel Engines ” in the Duramax Diesel Supplement. For V ehicles with gasoline engines, please read this. Gasoline Use of the recommended fuel is an important part of the proper maintenance of this vehicle. T o h[...]

  • Page 363

    Black plate (77,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-77 Gasoline Specifications (U.S. and Canada Only) At a minimum, gasoline should meet ASTM specification D 4814 in the United States or CAN/CGSB ‐ 3.5 or 3.51 1 in Canada. Some gasolines contain an octane-enhancing additive called methylcyclopentadienyl manganese tr[...]

  • Page 364

    Black plate (78,1) Chevrolet Silverado Owner Manual - 2012 9-78 Driving and Operating However , some gasolines contain only the minimum amount of additive required to meet U.S. Environmental Protection Agency regulations. T o help keep fuel injectors and intake valves clean and avoid problems due to dirty injectors or valves, look for gasoline that[...]

  • Page 365

    Black plate (79,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-79 Many service stations will not have an 85% ethanol fuel (E85) pump available. The U.S. Department of Energy has an alternative fuels website (www .afdc.energy .gov/afdc/ locator/stations/) that can help you find E85 fuel. Those stations that do have E85 should hav[...]

  • Page 366

    Black plate (80,1) Chevrolet Silverado Owner Manual - 2012 9-80 Driving and Operating Filling the T ank If the vehicle has a diesel engine, see the Duramax diesel supplement for more information. { W ARNING Fuel vapor burns violently and a fuel fire can cause bad injuries. T o help avoid injuries to you and others, read and follow all the instructi[...]

  • Page 367

    Black plate (81,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-81 The TIGHTEN GAS CAP message displays on the Driver Information Center (DIC) if the fuel cap is not properly installed. See Fuel System Messages on page 5 ‑ 46 for more information. { W ARNING If a fire starts while you are refueling, do not remove the nozzle. Sh[...]

  • Page 368

    Black plate (82,1) Chevrolet Silverado Owner Manual - 2012 9-82 Driving and Operating T owing General T owing Information Only use towing equipment that has been designed for the vehicle. Contact your dealer or trailering dealer for assistance with preparing the vehicle for towing a trailer . See the following trailer towing information in this sec[...]

  • Page 369

    Black plate (83,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-83 Driving with a T railer { W ARNING When towing a trailer , exhaust gases may collect at the rear of the vehicle and enter if the liftgate, trunk/hatch, or rear-most window is open. Engine exhaust contains Carbon Monoxide (CO) which cannot be seen or smelled. It ca[...]

  • Page 370

    Black plate (84,1) Chevrolet Silverado Owner Manual - 2012 9-84 Driving and Operating Backing Up Hold the bottom of the steering wheel with one hand. T o move the trailer to the left, move that hand to the left. T o move the trailer to the right, move your hand to the right. Always back up slowly and, if possible, have someone guide you. Making T u[...]

  • Page 371

    Black plate (85,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-85 If parking the rig on a hill: 1. Press the brake pedal, but do not shift into P (Park) yet. T urn the wheels into the curb if facing downhill or into traffic if facing uphill. 2. Have someone place chocks under the trailer wheels. 3. When the wheel chocks are in p[...]

  • Page 372

    Black plate (86,1) Chevrolet Silverado Owner Manual - 2012 9-86 Driving and Operating T railer T owing If the vehicle has a diesel engine, see the Duramax diesel supplement for more information. If the vehicle is a hybrid, see the hybrid supplement for more information. Do not tow a trailer during break ‐ in. See New Vehicle Break-In on page 9 ?[...]

  • Page 373

    Black plate (87,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-87 See “ Weight of the T railer T ongue ” later in this section for more information. T railer weight rating (TWR) is calculated assuming the tow vehicle has only the driver but all required trailering equipment. Weight of additional optional equipment, passenger[...]

  • Page 374

    Black plate (88,1) Chevrolet Silverado Owner Manual - 2012 9-88 Driving and Operating V ehicle Axle Ratio Maximum T railer Weight GCWR (a) 1500 Series 2WD Extended Cab Standard Box 4.3L V6 (b) 3.23 1 996 kg (4,400 lbs) 4 309 kg (9,500 lbs) 4.8L V8 (b) 3.23 2 132 kg (4,700 lbs) 4 536 kg (10,000 lbs) 4.8L V8 (b) 3.73 3 039 kg (6,700 lbs) 5 443 kg (12[...]

  • Page 375

    Black plate (89,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-89 V ehicle Axle Ratio Maximum T railer Weight GCWR (a) 1500 Series 2WD Crew Cab Short Box (b) 4.8L V8 3.23 2 132 kg (4,700 lbs) 4 536 kg (10,000 lbs) 4.8L V8 3.73 3 039 kg (6,700 lbs) 5 443 kg (12,000 lbs) 5.3L V8 (LMG) 3.08 2 812 kg (6,200 lbs) 5 216 kg (1 1,500 lb[...]

  • Page 376

    Black plate (90,1) Chevrolet Silverado Owner Manual - 2012 9-90 Driving and Operating V ehicle Axle Ratio Maximum T railer Weight GCWR (a) 5.3L V8 K5L HD Cooling Pkg 3.08 3 266 kg (7,200 lbs) 5 534 kg (12,200 lbs) 5.3L V8 K5L HD Cooling Pkg — Conventional T railer 3.42 4 536 kg (10,000 lbs) 6 804 kg (15,000 lbs) 5.3L V8 K5L HD Cooling Pkg — Fif[...]

  • Page 377

    Black plate (91,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-91 V ehicle Axle Ratio Maximum T railer Weight GCWR (a) 5.3L V8 K5L HD Cooling Pkg — Conventional T railer 3.42 4 037 kg (8,900 lbs) 6 350 kg (14,000 lbs) 5.3L V8 K5L HD Cooling Pkg — Fifth-Wheel T railer 3.42 3 719 kg (8,200 lbs) 6 350 kg (14,000 lbs) 1500 Serie[...]

  • Page 378

    Black plate (92,1) Chevrolet Silverado Owner Manual - 2012 9-92 Driving and Operating V ehicle Axle Ratio Maximum T railer Weight GCWR (a) 6.2L V8 NHT Max T railering Pkg — Conventional T railer 3.73 4 717 kg (10,400 lbs) 7 257 kg (16,000 lbs) 6.2L V8 NHT Max T railering Pkg — Fifth-Wheel T railer 3.73 4 672 kg (10,300 lbs) 7 257 kg (16,000 lbs[...]

  • Page 379

    Black plate (93,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-93 V ehicle Axle Ratio Maximum T railer Weight GCWR (a) 5.3L V8 K5L HD Cooling Pkg — Fifth-Wheel T railer 3.08 3 175 kg (7,000 lbs) 5 534 kg (12,200 lbs) 5.3L V8 K5L HD Cooling Pkg — Conventional T railer 3.42 4 445 kg (9,800 lbs) 6 804 kg (15,000 lbs) 5.3L V8 K5[...]

  • Page 380

    Black plate (94,1) Chevrolet Silverado Owner Manual - 2012 9-94 Driving and Operating V ehicle Axle Ratio Maximum T railer Weight GCWR (a) 2500 Series 2WD Crew Cab Standard Box HD 6.0L V8 3.73 4 400 kg (9,700 lbs) 7 257 kg (16,000 lbs) 6.0L V8 — Conventional T railer 4.10 5 897 kg (13,000 lbs) 9 299 kg (20,500 lbs) 6.0L V8 — Fifth-Wheel T raile[...]

  • Page 381

    Black plate (95,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-95 V ehicle Axle Ratio Maximum T railer Weight GCWR (a) 2500 Series 2WD Crew Cab Long Box HD 6.0L V8 3.73 4 354 kg (9,600 lbs) 7 257 kg (16,000 lbs) 6.0L V8 — Conventional T railer 4.10 5 897 kg (13,000 lbs) 9 299 kg (20,500 lbs) 6.0L V8 — Fifth-Wheel T railer 4.[...]

  • Page 382

    Black plate (96,1) Chevrolet Silverado Owner Manual - 2012 9-96 Driving and Operating V ehicle Axle Ratio Maximum T railer Weight GCWR (a) 2500 Series 4WD Extended Cab Long Box HD 6.0L V8 3.73 4 264 kg (9,400 lbs) 7 257 kg (16,000 lbs) 6.0L V8 — Conventional T railer 4.10 5 897 kg (13,000 lbs) 9 299 kg (20,500 lbs) 6.0L V8 — Fifth-Wheel T raile[...]

  • Page 383

    Black plate (97,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-97 V ehicle Axle Ratio Maximum T railer Weight GCWR (a) 3500 Series 2WD Extended Cab Long Box 6.0L V8 (Single Rear Wheels) 3.73 4 309 kg (9,500 lbs) 7 257 kg (16,000 lbs) 6.0L V8 (Single Rear Wheels) Conventional Trailer 4.10 5 897 kg (13,000 lbs) 9 299 kg (20,500 lb[...]

  • Page 384

    Black plate (98,1) Chevrolet Silverado Owner Manual - 2012 9-98 Driving and Operating V ehicle Axle Ratio Maximum T railer Weight GCWR (a) 6.0L V8 (Dual Rear Wheels) 3.73 4 082 kg (9,000 lbs) 7 257 kg (16,000 lbs) 6.0L V8 (Dual Rear Wheels) 4.10 6 123 kg (13,500 lbs) 9 299 kg (20,500 lbs) 3500 Series 4WD Regular Cab Long Box 6.0L V8 (Single Rear Wh[...]

  • Page 385

    Black plate (99,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-99 V ehicle Axle Ratio Maximum T railer Weight GCWR (a) 6.0L V8 (Dual Rear Wheels) 3.73 4 037 kg (8,900 lbs) 7 257 kg (16,000 lbs) 6.0L V8 (Dual Rear Wheels) 4.10 6 078 kg (13,400 lbs) 9 299 kg (20,500 lbs) 3500 Series 4WD Crew Cab Standard Box 6.0L V8 3.73 4 173 kg [...]

  • Page 386

    Black plate (100,1) Chevrolet Silverado Owner Manual - 2012 9-100 Driving and Operating Ask your dealer for trailering information or advice, or write us at our Customer Assistance Offices. See Customer Assistance Offices (U.S. and Canada) on page 13 ‑ 4 or Customer Assistance Offices (Mexico) on page 13 ‑ 5 for more information. Weight of the [...]

  • Page 387

    Black plate (101,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-101 V ehicle Series Hitch T ype Maximum T ongue Weight 1500 Weight Carrying 272 kg (600 lbs) 1500 Weight Distributing 499 kg (1,100 lbs) 1500 Fifth-Wheel Gooseneck 680 kg (1,500 lbs) 2500/3500 Standard Box Weight Carrying or Weight Distributing 680 kg (1,500 lbs) 25[...]

  • Page 388

    Black plate (102,1) Chevrolet Silverado Owner Manual - 2012 9-102 Driving and Operating T otal Weight on the V ehicle's Tires Be sure the vehicle's tires are inflated to the inflation pressures found on the Certification Tire label on the drivers door or see Vehicle Load Limits on page 9 ‑ 17 for more information. Make sure not to excee[...]

  • Page 389

    Black plate (103,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-103 Weight ‐ Distributing Hitch Adjustment A. Body to Ground Distance B. Front of V ehicle When using a weight-distributing hitch, the spring bars should be adjusted so the distance (A) is the same after coupling the trailer to the tow vehicle and adjusting the hi[...]

  • Page 390

    Black plate (104,1) Chevrolet Silverado Owner Manual - 2012 9-104 Driving and Operating Safety Chains Always attach chains between the vehicle and the trailer. Cross the safety chains under the tongue of the trailer to help prevent the tongue from contacting the road if it becomes separated from the hitch. Instructions about safety chains may be pr[...]

  • Page 391

    Black plate (105,1) Chevrolet Silverado Owner Manual - 2012 Driving and Operating 9-105 If towing a light ‐ duty trailer with a standard four ‐ way round pin connector , an adapter is available from your dealer . Heavy-DutyT railer Wiring Harness Package For vehicles equipped with heavy duty trailering, the harness connector is mounted in the b[...]