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Ceiva SHR508A-US manual

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Table of contents for the manual

  • Page 1

    CEIV Ashar e ™ U ser Guide for u se with Model Number SHR508A -US[...]

  • Page 2

    2 T able of Con tents Introduction ���������������������������������������������������������������������������������������������������������[...]

  • Page 3

    I ntr oduction CEIV A® is the world’s only line of connected digital picture fr ames, renowned for its ease of use and unique patented technology � Enjoy all your photographs displayed br illiantly with T rue-to-Photo™ T echnology , as well as endless options to view , send, share, customize, print and stor e the pictures that mean the most [...]

  • Page 4

    I n the Bo x Y our CEIV Ashare Digital P hoto F rame 4 3 4 5 6 7 1 If something is missing or damaged, call us toll-fr ee at 1-8 77-692-3482 and we’ll be happy to replace it for you� Please have your ser ial number (located on the box and under the back panel of your CEIVA)� NOTE: Please keep the original product packaging in case you need to[...]

  • Page 5

    Choosing the R ight Plac e f or Y our CEIV A When picking a location for your CEIV A, put it in a place that’s easy to see, away from dir ect sunlight, and not exposed to extr eme temper atures� It should also have easy access to a power outlet and a phone outlet (for phone connections) or your internet connection (for wi-fi or broadband conne[...]

  • Page 6

    If you ar e connecting via telephone line , plug one end of the USB Modem into the C-Port located under the back panel of your CEIV A� Inser t the phone cor d into the USB Modem and the other end of the cor d into a phone outlet� If you need to shar e the outlet with an answering or fax machine, or another phone, use the dual phone splitter in [...]

  • Page 7

    Connecting Y our CEIV A ( continued) Once you have set up your connection , pr ess the Menu button on the remote contr ol and highlight Connect , then pr ess the Select button� Y our first connection ma y take sever al minutes� Once completed, your CEIV A is ready to r eceive and display photos� V iewing P hoto s and Channels on Y our CEI[...]

  • Page 8

    Y our CEIV A automatically connects to retr ieve 40 sent photos a day and your New Photo Indicator will light� Pr ess the Menu button and navigate to Settings > Connection Settings > When to Connect to change how frequently your CEIV A connects� If you would like to stop viewing sent photos, pr ess the Menu button and highlight What to Di[...]

  • Page 9

    Connecting to G et N ew P hoto s Manually After your first connection, your CEIV A will connect to get new photos once a day and display them automatically � If you would like to manually connect befor e then, press the Menu button and highlight the Connect option, then press Select� D eleting Phot os If you see a photo in your slideshow that [...]

  • Page 10

    Changing y our Slidesho w Display Display Modes: Y our CEIV A is optimized for photos taken at a minimum of 800x600 pixels at a 3:4 r atio, but portrait-or iented photos or small photos may appear with black bor ders ar ound the edges� There ar e several modes to cr op, stretch or zoom your photos in differ ent ways to fit them on the scr een?[...]

  • Page 11

    Gener al Settings T urning your fr ame off and on: It is impor tant that your CEIV A stay connected so it r eceives new photos, but you can set times for the scr een to turn on or off every day � Press the Menu button and navigate to Settings > Frame Settings > Set T imes to change your times� Y ou can also turn the scr een off manually[...]

  • Page 12

    T rouble shooting My CEIVA will not connect or display new photos: Be sur e to follow the instructions on r egistering and connecting beginning on page 5� Y our CEIV A will periodically r etr y whenever a connection attempt has failed� Y ou can also con- nect by pr essing the Menu button and highlighting Connect, then pressing Select� Make su[...]

  • Page 13

    If you have pulse dialing or r equir e a prefix to dial an outside line, you will need to • set the pr efix dir ectly on your CEIV A� Press the menu button and navigate to Set- tings > Connection Settings > Advanced Settings > T elephone Settings to change your Modem Pr efix or Dial T ype� NOTE: After trying any suggestion that[...]

  • Page 14

    My CEIVA turns off af ter a few minutes of oper ating: Make sur e your CEIV A is properly plugged into a working outl et� We r ecommend • that you use a “surge pr otector” power strip to pr event surges of electr ical current from damaging your CEIV A� Check the scr een-on and scr een-off times by pressing Menu and navigating to Set- [...]

  • Page 15

    My slideshow is too f ast or slow , or does not change pictur es at all: Pr essing the White button (Picture) on the back of your CEIV A stops the slideshow and keeps a single photo on the scr een� T o restart the slideshow , you can wait and it will restart after a shor t time� If you prefer not to wait, pr ess and hold the Picture button unti[...]

  • Page 16

    F requently A sk ed Ques tions What happens if my CEIVA tries to call the CEIVA Network while the phone line is being used? If your CEIV A is connected via an analog phone line and you are on that phone line when it tries to connect, it will cancel its connection and r etry later � T o update your photos right away after your phone line becomes f[...]

  • Page 17

    T o remo ve the backing, place your two index fingers in the small grooves on either side of the back of the CEIV A� Gently squeeze and lif t from both sides, pulling the top of the back- ing towar d you� How do I unr egister my CEIVA to give it to someone else? T o unregister your CEIV A, log into your account at ceiva�com, go to your frame[...]

  • Page 18

    W arran ties CEIVA ’s PicturePlan Lifetime Warr ant y CEIV A ’s PicturePlan Lifetime W arranty is active as long as your CEIV A has active Picture- Plan Photo Delivery Ser vice� Under this warranty , if your CEIV A breaks, we will fix it for fr ee� All you have to do is pay the postage to r eturn it to us� We’ll r epair or replace it a[...]

  • Page 19

    OBT AINING WARRANT Y REPAIR SERVICE Y ou must contact the CEIV A Customer Care Department at 1-8 77-692-3482 to receive an RMA (Return Merchandise Authorization)� Returned CEIV A products should be sent, by the buyer , postage-pr epaid and packaged appr opriately for safe shipment� It is highly r ecom- mended that products you r eturn be insure[...]

  • Page 20

    BUSINESS, L OSS OF INFORMA TION OR DA T A, OR OTHER FINANCIAL L OSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INST ALL A TION, MAINTENANCE, USE, PER- FORMANCE, F AILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF MANUF ACTURER OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILIT Y OF SUCH DAMAGES,AND LIMITS ITS LIABILITY TO REP AIR, REP[...]

  • Page 21

    FC CStatemen t WARNING ST A TEMENT ( C F R 4 7 , § 1 5 � 1 0 5 , § 1 5 � 2 1 , a n d § 1 5 � 2 7 ) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 1 5 of the FCC Rules� These limits ar e designed to provide r eason- able pr otection against harmful inter ference in a r [...]

  • Page 22

    phone Company will notify you as soon as possible� Y ou will be informed of your right to file a complaint with the FCC� The telephone company may mak e changes in its facilities, equipment, oper ations or procedures that could affect the oper ation of the equipment� If this happens the telephone company will pr ovide advance notice in orde[...]