Casio TK-3200 manual

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Table of contents for the manual

  • Page 1

    ELECTR ONIC CASH REGISTER TK-3200 User’ s Manual Intr oduction Setting Up Getting Star ted P aper Installation Set Date/time Intr oducing the Register Displa y/Ke yboar d Sheet Holder Basic Operations & Setups Registrations Pr ograms Ad v anced Operations Useful Features Reports T r oubleshooting Error Code T ab le User Maintenance P aper Rep[...]

  • Page 2

    2 E Intr oduction & Contents Do not locate the cash register where it will be subjected to direct sunlight, high humidity , splashing with water or other liquids , or high temperature (such as near a heater). Ne v er tr y to open the cash register or attempt your o wn repairs . T ake the cash register to y our authorized CASIO dealer f or repai[...]

  • Page 3

    Introduction & Contents TK-3200 User's Manual 3 E The CE marking below applies the EU region. Declarer of conformity is as follows: Casio Europe GmbH Bornbarch 10, 22848 Norderstedt Germany WARNING: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take [...]

  • Page 4

    4 E Safety Precautions • T o use this product safely and correctly , read this manual thoroughly and operate as instructed. After reading this guide, keep it close at hand for easy reference. Please keep all informations for future reference. • Always observe the warnings and cautions indicated on the product. About the icons In this guide vari[...]

  • Page 5

    Introduction & Contents TK-3200 User's Manual 5 E W arning! Never try to take the register apart or modify it in any wa y . High-v olta ge components inside the register create the danger of fire and electric shoc k. • Contact CASIO service representative for all repair and maintenance. P o wer plug and A C outlet Use onl y a proper A C [...]

  • Page 6

    Intr oduction & Contents 6 E Introduction & Contents ........................................................................................................ .... 2 Remove the cash register from its box. ......................................................................................... ............ 10 Remove the tape holding parts of[...]

  • Page 7

    Introduction & Contents TK-3200 User's Manual 7 E V alidation printing ............................................................................................................ ............... 47 T otal amount validation ........................................................................................................ ............[...]

  • Page 8

    Intr oduction & Contents 8 E Issuing a guest receipt ........................................................................................................ ................... 74 Closing a check memory ......................................................................................................... ............... 74 New/old check key[...]

  • Page 9

    Introduction & Contents TK-3200 User's Manual 9 E User Maintenance ............................................................................................................... ... 110 T o replace journal paper ....................................................................................................... ........ 110 T o replace[...]

  • Page 10

    10 E This section outlines how to unpack the cash register and get it ready to operate. Y ou should read this part of the manual even if you have used a cash register before. The following is the basic set up procedure, along with page references where you should look for more details. 1. 2. Remo ve the cash register from its bo x. Make sure that a[...]

  • Page 11

    11 E TK-3200 User's Manual Getting Started Loading receipt paper The same type of paper (45 mm × 83 mm i.d.) is used for receipts and journal. Load the new paper before first operating the cash register or when red paper appears from the printer . Step 1 Use a mode key to set the mode switch to REG1 position. Step 2 Open the printer cover . S[...]

  • Page 12

    12 E Getting Star ted REG2 X1 REG1 Z1 OFF X2/Z2 RF PGM Loading journal paper The same type of paper (45 mm × 83 mm i.d.) is used for receipts and journal. Load the new paper before first operating the cash register or when red paper appears from the printer . Step 1 Use a mode key to set the mode switch to REG1 position. Step 2 Open the printer co[...]

  • Page 13

    13 E TK-3200 User's Manual Getting Started Impor tant! Never operate the cash register without paper. It can damage the printer. Step 8 Place the take-up reel into place behind the printer , above the roll paper . Step 9 Press the j key to take up any slack in the paper . Complete Close the printer cover .[...]

  • Page 14

    14 E Getting Star ted Plug the cash register into a wall outlet. Be sure to check the sticker (rating plate) on the side of the cash register to make sure that its voltage matches that of the power supply in your area. Inser t the mode key marked “ PGM ” for U .K. or marked “ OW ” for other area into the mode s witch. T urn the mode key to [...]

  • Page 15

    15 E TK-3200 User's Manual Getting Started Set the date. Set the time. 7. 8. 6 1 s 6 : : : : : : 6 X 6 C Current date Example: April 3, 2006 2 060403 X1 Z1 X2/Z2 REG2 REG1 OFF RF PGM Mode Switch Year Month Day 6 1 s 6 : : : : 6 X 6 C Current time Example: 08:20 AM 2 0820 09:45 PM 2 2145 X1 Z1 X2/Z2 REG2 REG1 OFF RF PGM Mode Switch (24-hour mil[...]

  • Page 16

    16 E Getting Star ted This cash register is capable of automatically calculating up to 10 dif ferent sales taxes. The sales tax calculations are based on rates, so you must tell the cash register the rates, the type of tax (add-in or add- on), and the type of rounding to apply . Note that special rounding methods (page 18) are also available to mee[...]

  • Page 17

    17 E TK-3200 User's Manual Getting Started Pr ogramming tax calculations (with special r ounding) Prepare the following subjects: 1. T ax rates 2. Rounding method for tax calculation (Round up/Round off/Cut of f) 3. T ax calculation system (No/Add-on/Add-in) 4. Rounding system (Special rounding 1/Special rounding 2/Special rounding 3/Danish ro[...]

  • Page 18

    18 E Getting Star ted Besides cut of f, round off and round up, you can also specify “ special rounding ” for subtotals and totals or changes. Special rounding converts the right-most digit(s) of an amount to “ 0 ” or “ 5 ” to comply with the requirements of certain areas. 1 Special Rounding 1 Last (right-most) digit Rounding result Exa[...]

  • Page 19

    19 E TK-3200 User's Manual Getting Started 6 01012001 s 66 a 6 s For A ustralia only Y ou can set some programmable options to suit the Australian GST by the following procedure. After completion of this procedure, the “ GST system was changed ” message was printed on receipt and; 1 T ax symbol (*) is printed. 2 T axable amount is skipped.[...]

  • Page 20

    20 E Roll paper Y ou can use the roll paper to print receipts and a journal (pages 11 ~ 13). Receipt on/off switc h Use the receipt on/off switch in REG1, REG2 and RF modes to control issuance of receipts. In other modes, receipts or reports are printed regardless the receipt switch setting. A post-finalization receipt can still be issued after fin[...]

  • Page 21

    Intr oducing TK-3200 TK-3200 User ’ s Manual 21 E Mode key (f or U .K.) The following four types of mode keys are provided with the unit in the United Kingdom. OP M OW M OP OW PGM a. OP (Operator) key Switches between OFF and REG1. b. M (Master) key Switches between OFF , REG1, REG2, X1 and RF . c. OW (Owner) key Switches between OFF , REG1, REG2[...]

  • Page 22

    Intr oducing TK-3200 22 E Mode switch Use the mode keys to change the position of the mode switch and select the mode you want to use. REG2 X1 REG1 Z1 OFF X2/Z2 RF PGM Mode Mode name Description switch OFF REG1 REG2 RF X1 Z1 X2/Z2 PGM Any of the mode control keys can be inserted and removed from the mode switch in this position. Used for normal sal[...]

  • Page 23

    Intr oducing TK-3200 TK-3200 User ’ s Manual 23 E When the cash drawer does not open! In case of power failure or the machine is in malfunction, the cash drawer does not open automatically . Even in these cases, you can open the cash drawer by pulling drawer release lever (see below). Important! The drawer will not open, if it is locked with a dr[...]

  • Page 24

    Intr oducing TK-3200 24 E 5&78 TOTAL CHANGE 2nd@ 3rd@ "70 T/S1 T/S2 T/S3 T/S4 TOTAL CHANGE AMOUNT RPT PRETZEL Displa y Displa y panel Main displa y Customer displa y[...]

  • Page 25

    Intr oducing TK-3200 TK-3200 User ’ s Manual 25 E 1 Amount/Quantity This part of the display shows monetary amounts. It also can be used to show the current time. 2 Item descriptor When you register a department/PLU/scanning PLU, the item descriptor appears here. 3 Number of repeats Anytime you perform a repeat registration (pages 36, 41), the nu[...]

  • Page 26

    Intr oducing TK-3200 26 E C 78 9 45 6 12 3 00 0 • RECEIPT JOURNAL FEED FEED VAT RC PD HELP RECEIPT OPEN % – % + – RF VALID # NS CH CHK/ TEND CA AMT TEND X DATE TIME 4 3 2 1 91 82 73 6 4 55 4 6 37 2 8 19 09 9 1 0 8 81 72 63 5 4 45 3 6 27 1 8 08 99 8 1 0 7 71 62 53 4 4 35 2 6 17 0 7 98 89 7 1 0 6 61 52 43 3 4 25 1 6 06 9 7 88 79 6 1 0 5 51 42 3[...]

  • Page 27

    Intr oducing TK-3200 TK-3200 User ’ s Manual 27 E I Credit key cd Use this key to register a credit sale. J Charge key h Use this key to register a charge sale. K Check key k Use this key to register a check tender . L Subtotal key s Use this key to display and print the current subtotal (includes add-on tax) amount. M Cash/Amount tendered key a [...]

  • Page 28

    Intr oducing TK-3200 28 E Allocatable functions You can tailor a keyboard to suit your particular type of business. Add check Use this key in a check tracking system to combine the details of more than one check into a single check. Arrangement Use this key to activate an arrangement program programmed in the arrangement file. Any operation that ca[...]

  • Page 29

    Intr oducing TK-3200 TK-3200 User ’ s Manual 29 E Open 2 Use this key to suspend the compulsory specifications. Open check Use this key to issue an open check report of an assigned clerk. Operator X/Z Use this key to issue a clerk ’ s individual X/Z report. Pick up When the amount in drawer exceeds the limit value (sentinel function), the manag[...]

  • Page 30

    Intr oducing TK-3200 30 E 1 2 4 3 How to remo ve/replace the sheet holder Remove the sheet holder Follow steps 1 ~ 2. Replace the sheet holder Follow steps 3 ~ 4.[...]

  • Page 31

    Intr oducing TK-3200 TK-3200 User ’ s Manual 31 E 1 1 U P UP U P UP Back side UP UP Back side 9 8 7 6 5 4 3 2 1 1 8 1 7 1 6 1 5 1 4 1 3 1 2 1 1 1 0 2 7 2 6 2 5 2 4 2 3 2 2 2 1 2 0 1 9 3 6 3 5 3 4 3 3 3 2 3 1 3 0 2 9 2 8 4 5 4 4 4 3 4 2 4 1 4 0 3 9 3 8 3 7 54 53 52 51 50 49 48 47 46 63 62 61 60 59 58 57 56 55 72 71 70 69 68 67 66 65 64 81 80 79 78[...]

  • Page 32

    32 E How to read the printouts • The journal and receipts are records of all transactions and operations. • The contents printed on receipts and journal are almost identical. • Y ou can choose the journal skip function. If the journal skip function is selected, the cash register will print the total amount of each transaction, and the details[...]

  • Page 33

    Basic Operations and Setups TK-3200 User ’ s Manual 33 E • Check to make sure that the cash register is plugged in securely . Page 14 • Check to make sure there is enough paper left on the roll. Pages 1 1 ~ 13 • Read the financial totals to confirm that they are all zero. Page 95 • Check the date and time. Page 35 • Register transaction[...]

  • Page 34

    Basic Operations and Setups 34 E Assigning a clerk Y ou can assign clerks by using clerk button or by clerk secret number . The method you of assigning clerk depends on the programming of your cash register . Clerk button Y ou can assign the clerk or cashier using the six buttons located below the display panel. Clerk secret number ke y When the ca[...]

  • Page 35

    Basic Operations and Setups TK-3200 User ’ s Manual 35 E Displa ying the time and date Y ou can show the time or date on the display of the cash register whenever there is no registration being made. T o display and c lear the date/time OPERA TION DISPLA Y 03-04-2006 X 08-3~ C01 C ~00 Preparing coins f or change Y ou can use the following procedu[...]

  • Page 36

    Basic Operations and Setups 36 E Unit price Department Preparing and using depar tment/flat-PLU ke ys Registering department/flat-PLU keys The following examples show how you can use the department/flat-PLU keys in various types of registrations. Single item sale Example 1 OPERA TION RECEIPT 1- ! F Example 2 (Subtotal registration and change comput[...]

  • Page 37

    Basic Operations and Setups TK-3200 User ’ s Manual 37 E Multiplication OPERA TION RECEIPT 12 X 1- ( s 20- F Split sales of packa ged items OPERA TION RECEIPT 3 x 4 x 10- ! s 10- F • If x is not allocated on the keyboard, key allocation is necessary . Programming department/flat-PLU keys T o program a unit price f or each department/flat-PLU 6 [...]

  • Page 38

    Basic Operations and Setups 38 E 6 3 s 6 0366 s 6 : : 6 6 s To another department/flat-PLU Same program D 2 D 1 Mode switch PGM Department Flat-PLU Programming procedure T o program high amount limit f or each department/flat-PLU Programming procedure 6 3 s 6 1566 s 6 : ~ : 6 6 s To another department/flat-PLU Same program D 6 ~ D 1 Mode switch PGM[...]

  • Page 39

    Basic Operations and Setups TK-3200 User ’ s Manual 39 E Registering department/flat-PLU keys by programming data Preset price OPERA TION RECEIPT " F Preset tax status OPERA TION RECEIPT 5 X # $ s 20- F Loc king out high amount limitation OPERA TION RECEIPT 1050 # C 105 # s 2- F Unit price ($2.00) preset ————————— Quantity [...]

  • Page 40

    Basic Operations and Setups 40 E Preparing and using PLUs This section describes how to prepare and use PLUs. Note • If + is not allocated on the keyboard, key allocation is necessary. CAUTION: Before you use PLUs, you must first program the unit price and tax status. Pr ogramming PLUs T o program a unit price f or each PLU 6 3 s 6 0366 s 6 PLU N[...]

  • Page 41

    Basic Operations and Setups TK-3200 User ’ s Manual 41 E PLU code Mode switch REG Registering PLUs The following examples show how you can use PLUs in various types of registrations. PLU single item sale OPERA TION RECEIPT 14 + s 3- F PLU repeat OPERA TION RECEIPT 14 + + + s 10- F PLU multiplication OPERA TION RECEIPT 10 X 7 + s 20- F Unit price [...]

  • Page 42

    Basic Operations and Setups 42 E Split sales of packaged item OPERA TION RECEIPT 3 x 5 x 28 + s 15- F • If x is not allocated on the keyboard, key allocation is necessary . Open PLU OPERA TION RECEIPT 30 + 3280 : 31 + 13- : : s 60- F • Before registering an open PLU, it is necessary to preset it as an open PLU. Unit price (5for$20.00) preset ?[...]

  • Page 43

    Basic Operations and Setups TK-3200 User ’ s Manual 43 E Applies the preset discount rate to the last item registered. The input value takes priority of the preset value. 6 1 s 6 : : : : 6 p 6 s Mode switch PGM Preset rate Example: 10% 2 10 5.5% 2 5^5 12.34% 2 12^34 Mode switch REG Registering discounts The following example shows how you can use[...]

  • Page 44

    Basic Operations and Setups 44 E 6 1 s 6 : : : : : : 6 m 6 s Unit price Mode switch PGM Preparing and using reductions This section describes how to prepare and register reductions. Programming for reductions Y ou can use the m key to reduce single item or subtotal amounts. T o program preset reduction amount Registering reductions The following ex[...]

  • Page 45

    Basic Operations and Setups TK-3200 User ’ s Manual 45 E Reduces the subtotal by the value input here. Reduction for subtotal OPERA TION RECEIPT 3- ! 4- " s 75 m s 7- F Dept. 1 $3.00 ————————— Item 1 Quantity 1 ———————–––– T axable (1) preset —————————— ——— Dept. 2 $4.00 —?[...]

  • Page 46

    Basic Operations and Setups 46 E Registering credit and chec k pa yments The following examples show how to register credits and payments by check. Check OPERA TION RECEIPT 11- ! s 20- k Charge OPERA TION RECEIPT 15- $ s 1234 N h Mixed tender (cash, charge and chec k) OPERA TION RECEIPT 55- $ s 30- k 5- F h Mode switch REG Dept. 4 $15.00 Item —?[...]

  • Page 47

    Basic Operations and Setups TK-3200 User ’ s Manual 47 E V alidation printing Y ou can perform total amount validation following finalization using a , h , k , c , d keys and r , P keys. Also you can perform single item validation. T otal amount validation OPERA TION RECEIPT 14- ! s 20- k 1 Open the journal window . 2 Insert paper . 3 Press v . D[...]

  • Page 48

    Basic Operations and Setups 48 E Registering both the Eur o and local currenc y The following example shows the basic operation using the currency exchange function between the Euro and the local currency . Case A OPERATION DISPLAY 600 ! P s P 15- a RECEIPT Mode switch REG ~00e 1"00e ~00e 1%00e !50 1 Press the P key , which converts the subtot[...]

  • Page 49

    Basic Operations and Setups TK-3200 User ’ s Manual 49 E ~00l &00l ~00l &00l ~00 Case B OPERATION DISPLAY 12- ! P s P 6- a RECEIPT 1 Press the P key , which converts the subtotal amount into the sub currency by applying the preset exchange rate. After you press the s key , the result is shown on the display . 1 Press the P key if you ente[...]

  • Page 50

    Basic Operations and Setups 50 E Registering returned goods in the RF mode The following examples show how to use the RF mode to register goods returned by customers. Normal refund transaction OPERA TION RECEIPT 150 ! ! 6 X 2 + F Mode switch RF Returned Dept. 1 $1.50 ————————— Item 1 Quantity 2 —————————— —?[...]

  • Page 51

    Basic Operations and Setups TK-3200 User ’ s Manual 51 E Reduction of amounts paid on refund OPERA TION RECEIPT 4- # 15 m 2 + p s F Important! • To avoid miss registrations in the RF mode, return the mode switch to the former position immediately. Registering mone y received on account The following example shows how to register money received [...]

  • Page 52

    Basic Operations and Setups 52 E Making corrections in a registration There are three techniques you can use to make corrections in a registration. • T o correct an item that you input but not yet registered. • T o correct the last item you input and registered. • T o cancel all items in a transaction. T o correct an item y ou input b ut not [...]

  • Page 53

    Basic Operations and Setups TK-3200 User ’ s Manual 53 E T o correct an item y ou input and registered OPERA TION RECEIPT 1- ! 2- " " e 2 + e 5 + 15 + 6- : e 15 + 10- : 8 X 4- $ e 6 X 4- $ s 50 p e s 5 p R 2- " e R 220 " s 20- F e 15- F h — — — Clearance — — Correction of PLU No. — — — Correction of open PLU un[...]

  • Page 54

    Basic Operations and Setups 54 E T o cancel all items in a transaction OPERA TION RECEIPT 1- ! 2- " 3- # 4- $ s e No sale registration Y ou can use the following procedure to open the drawer without registering a sale. This operation must be performed out of a sale. OPERA TION RECEIPT N Pressing s key is necessary to cancel the transaction. Mo[...]

  • Page 55

    Basic Operations and Setups TK-3200 User ’ s Manual 55 E Printing the daily sales reset report This report shows daily sales totals. OPERA TION REPORT 8 F Mode switch Z1 — Date/time — Clerk name/mc No./consecutive No. — Report title — Fixed total report title/reset counter — Report code — Gross total *2 — Net total *2 — Cash in dr[...]

  • Page 56

    56 E Advanced Operations This chapter describes more sophisticated operations that you can use to suit the needs of your retail environment. Stoc k c hec k Each PLU has an actual stock totalizer that you can program with a minimum stock quantity . Then the register checks actual stock quantities against the programmed minimum stock quantities. Stoc[...]

  • Page 57

    Ad vanced Operations TK-3200 User ’ s Manual 57 E Clerk 1 Clerk 2 Sign on Sign on Sign on Sign on Sign on Registration A Post receipt A Finalization A Finalization B Registration B <NEW BALANCE> <NEW BALANCE> <CASH> <CASH> <RECEIPT> PROCEDURE 1 PROCEDURE 2 Clerk 1 Clerk 2 Sign on Sign on Sign on Registration A Finali[...]

  • Page 58

    58 E Advanced Operations Ad dition Addition (plus) Example OPERA TION RECEIPT 1- ! 10 B 3 X 2- ! 3 X B F Example 2 OPERA TION RECEIPT 3 X ! Example 3 OPERA TION RECEIPT 2- # ! F The transaction is immedi- ately finalized. The transaction is not finalized. Because another item is registered before the single item sales department. Dept. 1 ($1.00) ?[...]

  • Page 59

    Ad vanced Operations TK-3200 User ’ s Manual 59 E Premium (%+) Example OPERA TION RECEIPT 1- ! 10 U 3 X 2- ! s U F Dept. 1 $1.00 ———————— —— Item 1 Quantity 1 ———————— —— Premium 10% ————————————— Dept. 1 $2.00 Item 2 ———————— —— Quantity 3 ———————[...]

  • Page 60

    60 E Advanced Operations T ra y total T ra y total premium/discount The buffer memory stores all items that fall into the prescribed range, starting from the first item registered for a transaction up to the point that <TRA Y T OT AL> (the tray total key) is pressed to perform a tray total premium/discount operation. Following a premium/disco[...]

  • Page 61

    Ad vanced Operations TK-3200 User ’ s Manual 61 E Coupon transactions Note that errors result when the result of a calculation is negative if the cash register is programmed to prohibit credit balances. Coupon registration using <COUPON> (coupon ke y) Example OPERA TION RECEIPT 2 X 3- ! 2 | 50 H 4- # H F Coupon registration using <COUPON[...]

  • Page 62

    62 E Advanced Operations Registering loan amounts Use this procedure to register loan or bank received from the of fice. OPERA TION RECEIPT 10 X 1- l 5 X 5- l a Mode switch REG Note $1.00 ————————— Quantity 10 Item ————————— Note $5.00 ————————— Quantity 5 ——————————— —?[...]

  • Page 63

    Ad vanced Operations TK-3200 User ’ s Manual 63 E Mode switch REG Coin $0.50 ————————— Quantity 10 Item ————————— Coin $0.10 ————————— Quantity 5 ——————————— —— Media Cash $5.50 P.UP •5.00 P.UP •0.50 CASH •5.50 Registering pic k up amounts Use this procedure to [...]

  • Page 64

    64 E Advanced Operations Bottle link operation Y ou can link PLU to a PLU. Example OPERA TION RECEIPT 1 + 3 X 2 + 30- F Bottle returns Bottle return key Y ou can use the linked bottle return key to register a bottle return. A PLU whose programmed unit price represents the contents of the bottle, can be linked with PLU whose programmed unit price re[...]

  • Page 65

    Ad vanced Operations TK-3200 User ’ s Manual 65 E Arrangement key registrations Key operations can be assigned to an <ARRANGE> (arrangement key). Then, simply pressing <ARRANGE> performs all of the key functions assigned to it. Key operations can also be assigned to an address code. Then, when you input the address code using <ARRA[...]

  • Page 66

    66 E Advanced Operations (Displays in ¥ : 3,150) (Displays in $) (Displays in $) (Displays in $) (5,000) Currency e xc hange function When <CE> (currency exchange key) is pressed, a current subtotal including tax is converted directly into foreign currency and the result is displayed, and the subsequent finalization is handled using the fore[...]

  • Page 67

    Ad vanced Operations TK-3200 User ’ s Manual 67 E P artial tender in a foreign currency * Pre-programmed exchange rate: ¥ 100 = $0.9524 Important! Partial tender in a foreign currency can be registered using a and k only. Other finalization keys cannot be used, but the remaining tender can be finalized using any finalize key. OPERATION DISPLAY R[...]

  • Page 68

    Advanced Operations 68 E Tips Example OPERA TION RECEIPT 3- ! 5- " s 80 B 10- F Unit price $3.00 Item 1 ————————— Dept. 1 ————————— ———— Unit price $5.00 Item 2 ————————— Dept. 2 ————————— ———— T ip Amount $0.80 ————————— ———— Paym[...]

  • Page 69

    Adv anced Operations TK-3200 User ’ s Manual 69 E Inputting the n umber of customer s Example 1 OPERA TION RECEIPT 2 B 15- ! 5- " s F Example 2 Y ou can only use the following operation to re-input the number of customers when <CUSTOMER> (customer number key) is preset to allow re-input. When programming prohibits re-input of the numbe[...]

  • Page 70

    Advanced Operations 70 E T emporarily releasing compulsion <OPEN 2> (open 2 key) can be programmed to release specific compulsion. Example 1 OPERA TION RECEIPT 10- ! 10- k 2- " B Example 2 OPERA TION RECEIPT 10- ! B 10- ! 10- k Unit price $10.00 Item ————————— Dept. 1 ————————— ———— Payment Che[...]

  • Page 71

    Adv anced Operations TK-3200 User ’ s Manual 71 E Printing slip T o perform batch printing on the slip printer , you must first use the memory allocation operation (see program 5 mode in the dealer ’ s manual) to reserve slip buf fer memory . The capacity of the slip buffer memory is determined by the number of units of slip buf fer memory rese[...]

  • Page 72

    Advanced Operations 72 E Chec k trac king systems Check trac king system W ith the check tracking system, the amount, check number , number of slip print lines, store number , date/time and registration detail data are stored in two files (check tracking index file and check tracking detail file). • Check tracking detail file and index file are c[...]

  • Page 73

    Adv anced Operations TK-3200 User ’ s Manual 73 E Opening a chec k Example OPERA TION RECEIPT 1234 B 33 B 10- ! ! 20- " " 30- # Insert slip S Remove slip Press <NEW BALANCE> to temporarily close the transaction. If you want to finalize a check immediately , use <CASH>, <CHARGE>, <CREDIT> or <CHECK>. Adding [...]

  • Page 74

    Advanced Operations 74 E Issuing a guest receipt The following operation can be used to print out the balance of a temporarily finalized check. Example OPERA TION RECEIPT 1234 B Closing a chec k memory Example OPERA TION RECEIPT 1234 B 150- F Input the number of check you want. OLD CHECK TABLE No.000033 CT 1 CHECK No. 1234 1 DEPT01 •10.00 1 DEPT0[...]

  • Page 75

    Adv anced Operations TK-3200 User ’ s Manual 75 E SLIP New/old c heck ke y operation Example 1 When a check number is input and <NEW/OLD> is pressed, the key works as a new check key function if there is no matching check number in the check tracking memory . OPERA TION RECEIPT 3456 Z 10- ! 20- " S Example 2 When a check number is inpu[...]

  • Page 76

    Advanced Operations 76 E Add chec k This operation lets you combine the amounts of more than one check into a single check. Example Registration for c heck number 1234 OPERA TION RECEIPT 1234 B 33 B 10- ! 20- " S Registration for c heck number 3456 OPERA TION RECEIPT 3456 B 30- ! S Registration for c heck number 1234 OPERA TION RECEIPT 1234 B [...]

  • Page 77

    Adv anced Operations TK-3200 User ’ s Manual 77 E Separate chec k This operation makes it possible to split a single check into separate checks. Example Original check Check# 1234 ————————— ———— Dept 1 $10.00 Item 1 ————————— Quantity 1 ————————— ———— Dept 2 $20.00 Item 2 —?[...]

  • Page 78

    Advanced Operations 78 E Price reductions (red price) Y ou can use the reduced price function to change a price; generally to an amount that is less than the normal price. Y ou can program the register so that it prints the normal price, and the dif ference between the two prices on the receipt, while on journal, these items are always printed. The[...]

  • Page 79

    Adv anced Operations TK-3200 User ’ s Manual 79 E Condiment/preparation PLUs Y ou can force entering condiment or preparation PLU after the main PLU registration by programming. Example (condiment PLU) OPERA TION RECEIPT 1 + 11 + 12 + 13 + F Example (preparation PLU) OPERA TION RECEIPT 20 + 21 + 22 + 23 + F Registering main PLU. No condiment regi[...]

  • Page 80

    Advanced Operations 80 E V A T breakdo wn printing Y ou can force printing of the V A T breakdown at the finalize stage, regardless of whether the cash register is programmed to print or skip printing of the V A T breakdown. Every time you want to have V A T breakdown, press <V A T>. Example OPERA TION RECEIPT 1- ! 1 + V F Dept 1 $1.00 Item 1[...]

  • Page 81

    Adv anced Operations TK-3200 User ’ s Manual 81 E Deposit registrations Use the following procedures to register deposits. Deposit fr om customer OPERA TION RECEIPT 50- B F Deposit fr om customer during sales transaction OPERA TION RECEIPT 10- ! 20- " 20- B F DEPOSIT – DEPOSIT + Deposit Cash $50.00 Dept 1 $10.00 Items ———————[...]

  • Page 82

    Advanced Operations 82 E Bill cop y Example 1 T o issue a copy of a bill dated February 1, 2006 in the amount of $35.00 cash. OPERA TION RECEIPT 02012006 B 35- F Note that you can finalize this operation using the cash amount tendered key . Example 2 T o issue a copy of a bill dated February 1, 2006 in the amount of Euro 30.00 cash (sub-currency). [...]

  • Page 83

    Adv anced Operations TK-3200 User ’ s Manual 83 E Actual stoc k quantity inquiry W ith this operation, you can recall the actual stock quantity for PLUs and show it on the display of the cash register . Example T o check the actual stock quantity of PLU 32 and flat-PLU 001. OPERA TION DISPLA Y (7segment) B 32 + 12#45 B ( 1 Unit price inquiry Use [...]

  • Page 84

    Advanced Operations 84 E Pre vious item v oid using <REVIEW> Y ou can correct the previously registered item(s) in the same transaction by using <REVIEW> (review key). Example OPERA TION DISPLA Y DEPT01 235 ! "35 DEPT02 2- " "00 PLU001 1 + !20 DEPT01 B "35 DEPT02 G "00 CASH F #20 RECEIPT #20 Dept. 1 $2.35 Item 1[...]

  • Page 85

    Adv anced Operations TK-3200 User ’ s Manual 85 E Scanning PLU Product barcodes are read by scanning with hand-held scanner , and are filed in the scanning PLU file together with the unit price, item descriptor , programming status, link department, totalizer and counter . When a barcode is entered by scanning, or from the keyboard by using <O[...]

  • Page 86

    Advanced Operations 86 E Pr ogramming to c lerk Y ou can program up to 4-digit assigning number (clerk number), trainee status of clerk (i.e. training cashier) and commission rate for each clerk. Pr ogramming clerk n umber 6 3 s 6 { } 07 s 6 : : : : a 6 s Clerk number To other clerk Rec. No. 1 : 15 Mode switch PGM Pr ogramming trainee status Pr ogr[...]

  • Page 87

    Adv anced Operations TK-3200 User ’ s Manual 87 E 6 2 s 6 : : : : s 6 Characters 6 a 6 s Address code ☞ See “ Entering characters ” section. To other address code To the next address code Mode switch PGM Character pr ogramming can be performed in two ways: • Character keyboard pr ogramming (see page 91), or • Entering characters by code[...]

  • Page 88

    Advanced Operations 88 E Address Contents Initial character Y ours code 0132 1st line of logo message YOUR RECEIPT 0232 2nd line of logo message THANK YOU 0332 3rd line of logo message CALL AGAIN 0432 4th line of logo message 0532 1st line of commercial message 0632 2nd line of commercial message 0732 3rd line of commercial message 0832 4th line of[...]

  • Page 89

    Adv anced Operations TK-3200 User ’ s Manual 89 E 6 2 s 6 Characters 6 6 s ☞ See “ Entering characters ” section. To another department/transaction key Mode switch PGM Department key Transaction key Pr ogramming depar tment/transaction ke y descriptor Contents Initial character Y ours Department 01 DEPT01 Department 02 DEPT02 Department 03 [...]

  • Page 90

    Advanced Operations 90 E 6 2 s 6 Characters 6 @ 6 flat-PLU key 6 s ☞ See “ Entering characters ” section. Use @ to program to 2nd ~ 6th flat-PLU key. To another flat-PLU key Mode switch PGM Pr ogramming flat-PLU descriptor PLU No. Contents Initial character Y ours 001 PLU 001 PLU0001 002 PLU 002 PLU0002 003 PLU 003 PLU0003 004 PLU 004 PLU0004[...]

  • Page 91

    Adv anced Operations TK-3200 User ’ s Manual 91 E 1 Shift key Press this key to shift the following characters from the uppercase letter to lowercase letter and returns to the uppercase letter in sequence. 2 Left cursor key Press this key to shift the character setting position to the left one by one. This key is used to correct already entered c[...]

  • Page 92

    Advanced Operations 92 E 0@ P ' p !1 A Q a q "2 B R br #3 C Sc s $4 D T d t %5 EU e u &6 F V f v '7 G W g w (8 H X h x )9 I Yi y *: J Z j z + ;K[ k { ,< L l | - = M]m} .> N ^ n ~ / ?O_ o Ç ü é â ä à å ç ê ë è ï î ì Ä Å Éá Ó - æí ß ± Æó Ê Ô _ ôú Ë Ò öñ È õ ¶ òÑ Á ⁄ Õ§ ûª Âã Í [...]

  • Page 93

    Adv anced Operations TK-3200 User ’ s Manual 93 E Editing character s Correcting a character just entered OPERA TION DISPLA Y (14segment) “ L ” “ E ” “ N ” “ O ” “ N ” 1 Enter LENON, instead of LEMON. yyy 1 Press left arrow key three times. B 1 Override mode “ M ” 1 Enter “ M ” . Correcting and adding a PLU descriptor [...]

  • Page 94

    Advanced Operations 94 E 8 8 s After you finish to select items, press s to terminate. Mode switch X1 • Specifying a department ! , " , # ~ • Specifying a PLU 1 + ~ • Specifying a flat-PLU ( , ) ~ Printing read/reset repor ts • Dail y sales read report ( “ X1 ” mode) Y ou can print read reports at any time during the business day w[...]

  • Page 95

    Adv anced Operations TK-3200 User ’ s Manual 95 E T o print the financial read report This report shows gross sales, net sales, cash in drawer and check in drawer . OPERA TION REPORT 8 8 Mode switch X1 Money declaration *1 • Main currency: (Cash in drawer amount b , N or n ) • Sub currency: ( P cash in drawer amount b , N or n ) X T o print t[...]

  • Page 96

    Advanced Operations 96 E 8 8 F Mode switch X1/Z1 (read/reset) Money declaration *1 • Main currency: (Cash in drawer amount b , N or n ) • Sub currency: ( P cash in drawer amount b , N or n ) T o print the dail y sales read/reset report This report shows sales except for PLUs. OPERA TION REPORT ------------------------ Z BATCH 01 ---------------[...]

  • Page 97

    Adv anced Operations TK-3200 User ’ s Manual 97 E *1 Money declaration: Count how much cash is in the drawer and input this amount (up to 10 digits). The cash register will automatically compare the input with the cash in drawer in the memory and print the difference between these two amounts. Note that if money declaration is required by program[...]

  • Page 98

    Advanced Operations 98 E 8 019 F Mode switch X1/Z1 (read/reset) T o print the PLU/flat-PLU read/reset report This report shows sales for PLUs. OPERA TION REPORT 8 014 F Mode switch X1/Z1 (read/reset) T o print the hourl y sales read/reset repor t This report shows hourly breakdowns of sales. OPERA TION REPORT X HOURLY 0000019 00:00->01:00 CT 1 G[...]

  • Page 99

    Adv anced Operations TK-3200 User ’ s Manual 99 E T o print the monthl y sales read/reset report This report shows monthly breakdowns of sales. OPERA TION REPORT 8 020 F Mode switch X1/Z1 (read/reset) 8 016 F Mode switch X1/Z1 (read/reset) T o print the gr oup read/reset report This report shows PLU/department group totals. OPERA TION REPORT X GR[...]

  • Page 100

    Advanced Operations 100 E • P eriodic sales read report ( “ X2 ” mode) Y ou can print read reports at any time during the business day without af fecting the data stored in the cash register's memory . • P eriodic sales reset report ( “ Z2 ” mode) Y ou should print reset reports at the end of the business day . T o print the period[...]

  • Page 101

    Adv anced Operations TK-3200 User ’ s Manual 101 E *1 Zero totalled departments/functions (the amount and item numbers are both zero) are not printed. *2 These items can be skipped by programming. CASH No 362 •1,638.04 CHARGE No 56 •1,174.85 RC No 4 •810.00 PD No 5 •5.00 CORR No 14 •39.55 VLD No 19 RCT No 3 NS No 5 ---------------------[...]

  • Page 102

    Advanced Operations 102 E T o print other sales read/reset reports The following reports can be issued. Procedure 6 Money declaration 6 : : ~ : : a Mode switch X1/Z1 X2/Z2 (read/reset) Command code (if necessary) Report/command code list Fix totalizer 11 #111 #211 T ransaction key 12 #112 #212 PLU by record number (all) * 14 #114 #214 all PLU by ra[...]

  • Page 103

    Adv anced Operations TK-3200 User ’ s Manual 103 E 8 1 s 8 s Mode switch PGM Reading the cash register's pr ogram T o print unit price/rate pr ogram (e xcept PLU/scanning PLU) OPERA TION REPORT P 01.................... CHECK @1.00 CASH @100.00 - @1.00 % 10% DEPT01 0001-05 1.2 @1.00 DEPT02 0002-05 1 @2.00 — Program read symbol — Transacti[...]

  • Page 104

    Advanced Operations 104 E 8 2 s 8 s Mode switch PGM T o print key descriptor , name, messa ge pr ogram (e xcept PLU) OPERA TION REPORT P 02 .................... GROSS 0001-01 NET 0002-01 CAID 0003-01 CATL 0004-01 0005-01 CHECK 0001-02 CREDIT2 0002-02 PD 0003-02 0004-02 DEPT01 0001-05 DEPT02 0002-05 DEPT03 0003-05 0004-05 GROUP01 0001-06 GROUP02 000[...]

  • Page 105

    Adv anced Operations TK-3200 User ’ s Manual 105 E T o print the PLU/flat-PLU pr ogram OPERA TION REPORT 8 6 s 8 104 s 304 s 8 : : : : : : 8 F 8 : : : : : : 8 F 8 F PLU start No. PLU end No. If skipped, starts from PLU1. If skipped, ends the last PLU. Mode switch PGM (PLU unit price read) (PLU program read) P 01 .................... #000001 - #99[...]

  • Page 106

    106 E This section describes what to do when you have problems with operation. When an err or occur s Errors are indicated by an error codes. When this happens, you can usually find out what the problem is as illustrated below . Press C and check the appropriate section of this manual for the operation you want to perform. T r oubleshooting E001 E0[...]

  • Page 107

    TK-3200 User's Manual 107 E T r oubleshooting T r oubleshooting Error code Message Meaning Action E049 E050 E051 E052 E053 E054 E055 E056 E059 E060 E061 E062 E064 E066 E075 E085 E100 E101 E103 E105 E106 E139 E146 E164 E165 E166 E176 E200 E201 E202 E203 E205 AND RETRY CHECK MEMORY FULL DETAIL MEMORY FULL CHK/TBL NO. IS OCCU- PIED CHK/TBL NO. IS[...]

  • Page 108

    108 E Clearing a mac hine loc k up If you make a mistake in operation, the cash register may lock up to avoid damage to programs and preset data. Should it happens, you can use the following procedure to clear the lock up without losing any data. 1 Power off the register . 2 Insert the PGM key (U.K.) or the OW key (other area) in the mode switch. 3[...]

  • Page 109

    TK-3200 User's Manual 109 E T r oubleshooting T r oub leshooting In case of po wer failure If the power supply to the cash register is cut by a power failure or any other reason, simply wait for power to be restored. The details of any on-going transaction as well as all sales data in memory are protected by the memory backup batteries. • Po[...]

  • Page 110

    110 E User Maintenance REG2 X1 REG1 Z1 OFF X2/Z2 RF PGM Step 2 Press j to feed about 20 cm of paper . Step 3 Cut the journal paper at the point where nothing is printed. Step 4 Remove the journal take-up reel from its holder . Step 5 Slide the printed journal from the take-up reel. Step 6 Cut the journal paper as shown in the photograph. Step 7 Pre[...]

  • Page 111

    TK-3200 User's Manual 111 E User Maintenance User Maintenance T o replace receipt paper Step 2 Cut the receipt paper as shown in the photograph. Step 3 Press f to feed the remaining paper from the printer . Step 4 Do not pull the paper out of the printer by hand. It can damage the printer . Step 5 Remove the old paper roll from the cash regist[...]

  • Page 112

    112 E Step 1 Open the printer cover . Step 2 Remove the printer sub cover . Knob T o replace the ink ribbon Step 3 Pull up the knob of the ribbon cassette. Step 4 Load a new ink ribbon cassette into the unit. Step 5 T urn the knob on the right side of the cassette to take up any slack in the ribbon. Complete Replace the printer cover and printer su[...]

  • Page 113

    TK-3200 User's Manual 113 E T o replenish the stamp ink Step 2 Remove the stamp pad from its holder by lifting the knob. Follow the Step 1 under “ T o replace journal paper ” on the previous page. Step 3 Squirt one or two drops of ink into the holes on the back of the stamp pad. Complete Replace the stamp pad on its holder . Options Roll p[...]

  • Page 114

    114 E * Specifications and design are subject to change without notice. Specifications Input method Entry: 10-key system, buffer memory 8 keys (2-key roll over) Department: Full key system Display Main: Amount 10 digits (zero suppression); No. of repeats, total, change, receipt on/off, transaction indicator Descriptor 8 digits; item descriptor , cl[...]

  • Page 115

    TK-3200 User's Manual 115 E Index Specifications Index A add check 28, 76 adding to a check 73 addition (+) 58 alphabet key 91 arrangement 28, 65 assigning a clerk 34 Australian rounding 18 B backspace key 91 bill copy 28, 82 bottle link 64 bottle return 28, 64 bottom message 32, 87 C cancel 26, 28, 54 CAP key 91 cash/amount tendered 27, 46 ch[...]

  • Page 116

    116 E Index M machine No. 32 main display 20, 24 media change 28, 63 menu sheet holder 20 menu shift 28 merchandise subtotal 28 message 32, 87 minus 26, 44 mixed tender 46 mode key 21 mode switch 22 money declaration 95, 97 monthly sales read/reset report 99 multiplication 37, 41 multiplication/date/time 26 multiplication/for 28, 37, 42 N new balan[...]

  • Page 117

    TK-3200 User's Manual 117 E Index Index T table number 29, 73 take-up reel 20 takeout 29 tax exempt 29 tax shift 29 tax table programming 16 taxable amount subtotal 29 text print 29 text recall 29, 70 time display 35 time setting 15 tip 29, 68 trainee status 86 tray total 29, 60 U unit price inquiry 83 V validation 26, 47 V A T 26, 80 void 29 [...]

  • Page 118

    CASIO COMPUTER CO., L TD. 6-2, Hon-machi 1-chome Shibuya-ku, T okyo 151-8543, Japan TK-3200*E MO0607-B Printed in Malaysia Printed on recycled paper .[...]