Canon MultiPASS F20 manual

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Table of contents for the manual

  • Page 1

    Basic Guide[...]

  • Page 2

    II Pr eface Cop yr ight Co py right © 2002 by Canon Inc. All rights reserved. No part of this publication may be r eproduced , transmitted, transcribed , stored in a r etrieval syst em, or translated into any language or computer language in any f orm or by any means , elec tronic, mechanical, magnetic, optical, chemical, manual, or other wise, wi[...]

  • Page 3

    Pr eface III  How to use the documen tation pro vided NO TE • In addition to the above documentation, you can also refer t o the online help in the MultiP ASS Suite software for online information about a window or dialog bo x, and for step by st ep instruc tions on per forming MultiP ASS Suite tasks. T o access the online help, select or clic[...]

  • Page 4

    IV Pr eface  Ty p e c o nve n tions Please read the list below of symbols , terms, and abbreviations used in this guide. W ARNING Indicates a warning c oncerning operations tha t may lead to death or injury to persons if not per formed correctly . In order to use the machine safely , alwa ys pay atten tion to these warnings. CA UTION Indicates a[...]

  • Page 5

    Pr eface V  Co n t e n t s 1: Introduction What your machine can do ....................................1-1 M ain components of the machine .......................1-2 Operation panel of the machine ......................1-3 2: Document handling Do cument requirements..........................................2-1 L oading documents ...............[...]

  • Page 6

    VI Pr eface 11: Machine settings Ac cessing the machine settings .........................11-1 Settings ........................................................................11-2 M enu: ENLARGE/REDUCE .................................11-2 M enu: P APER SELECT .........................................11-2 M enu: DENSIT Y ..........................[...]

  • Page 7

    Pr eface VII  Sa fe ty information Read this safety information thoroughly bef ore using your machine and keep it handy in case y ou need to ref er to it later . W ARNING •T his product emits low lev el magnetic flux. If you use a cardiac pacemak er and feel abnormalities, please move a way from this product and consult y our doc tor . CA UTIO[...]

  • Page 8

    VIII Pr eface •T o ensure proper ventilation, make sure the machine is approximately 4 inches (10 cm) a way from walls and other equipment. Pow er supply W ARNING •D o not damage or modify the power cord and po wer plug. A lso do not place hea v y objects on the power cord , pull on it, or extensively bend it. These actions may cause electrical[...]

  • Page 9

    Pr eface IX •U se only the pow er cord that came with the machine. •T urn off the power and unplug the machine in the following c onditions: –W hen the power cord or plug is damaged or fra yed. –I f liquid has spilled into the machine. –I f the machine has been exposed to rain or water . –I f the machine does not operate normally when y[...]

  • Page 10

    X Pr eface •D o not place the following objects on top of the machine. If such objec ts come into con tac t with internal electrical components, the machine may short-circuit resulting in fire or electrical shock. –M etallic objects such as jewelry and watches –C on tainers of water or other liquids such as glasses, vases, or pot plants If wa[...]

  • Page 11

    Pr eface XI  L egal limita tion on usage of your pr oduc t and the use of images U sing your product to scan, print or other wise reproduce cer tain documents, and the use of such images as scanned, printed or other wise reproduced by y our product, may be prohibited by la w and may result in criminal and/or civil liability . A non-exhaustive li[...]

  • Page 12

    XII Pr eface Do not make any changes or modifications to the equipment unless other wise specified in this guide. I f such changes or modifications should be made, you could be required to stop operation of the equipment. C anon U.S.A. Inc. One Canon Plaza, Lake Success, NY 11042, U.S.A. TEL No. (516) 328-5600  U sers in C anada IMPORT ANT •T [...]

  • Page 13

    Chapter 1 Introduction 1-1 1 Introduction Intr oduc tion Chapter 1  Wh at y our machine can do T hank you f or purchasing the Canon MultiP ASS F20. Y our machine incorporat es the following functions in one simple-to-operate device: Prin ter • • • • • • • • • • • • • • Pr int crisp, clear color or black & white do[...]

  • Page 14

    1-2 Introduction Chapter 1  Main componen ts of the machine q Do cument cover i Tr ay ex tension w Multi-purpose tray o Operation panel e Tr ay ex tension !0 Platen glass r [Eject] button !1 Inner cover t Ca rd slot !2 Pr inthead holder y Indicator light !3 Pa per thickness lever u Pa per output tray w q e !1 r u y t !2 o i !3 !0[...]

  • Page 15

    Chapter 1 Introduction 1-3 1 Introduction Opera tion panel of the machine q [ON/OFF] key Tu rns the machine on and off (k eep pressed for a brief interval). Before turning on the machine , mak e sure the document cov er is closed. w [Cop y] key S witches the machine to copy mode . e [Scan] ke y Scans a document to your computer acc ording to the ac[...]

  • Page 16

    1-4 Introduction Chapter 1 NO TE •T he power cannot be turned off when the machine is operating . •Y our machine per forms printhead cleaning every time you plug in the machine. This ensures optimum print quality but also consumes a small amount of ink during the cleaning process. For this reason, it is rec ommended that you only turn the machi[...]

  • Page 17

    Document handling Chapter 2 Document handling 2-1 2 Do cument handling Chapter 2  Document requir ements T he documents you load on the platen glass f or copying or scanning must meet these r equirements:  L oading documen ts NO TE •M ake sure any glue , ink, or correction fluid on the document is completely dry before loading. 1 Lift the d[...]

  • Page 18

    2-2 Do cument handling Chapter 2[...]

  • Page 19

    Chapter 3 Print media handling 3-1 3 Pr int media handling Pr int media handling Chapter 3  Recommended prin t media and requirements T he f ollowing print media is recommended for use with your machine. Please be sure to follow the guidelines and meet the requirements when loading print media in the multi-purpose tray .  Plain Paper Size: L [...]

  • Page 20

    3-2 Pr int media handling Chapter 3  Bubble Jet Paper L C-301 Dev eloped f or high quality printing with minimal or no smearing when in contac t with water or damp sur faces. This specially coated paper produces bright and vivid colors and stands up to normal office highlighters. Size: Letter , A4 Quantity: Approx. 100 sheets (20 lb . or 75 g/m [...]

  • Page 21

    Chapter 3 Print media handling 3-3 3 Pr int media handling  Matte Photo P aper MP-101 A matte , thick paper that produces vivid color output and is waterpr oof. Ideal for many uses such as paper crafts, calendars, and photographs with a matte finish. Y ou can also use this paper for borderless printing . Size: Letter Quantity: 10 sheets Pa per t[...]

  • Page 22

    3-4 Pr int media handling Chapter 3  High Gloss Photo F ilm HG-201 A bright white finish film that lends striking visual power to charts, graphs, and photographic images. It creates a sharper and more vivid color output than is possible with coated paper . Size: Letter , A4 Quantity: 1 sheet Pa per thick ness lev er position: Le f t Drying time:[...]

  • Page 23

    Chapter 3 Print media handling 3-5 3 Pr int media handling •L oad the paper with the side that does not have green lines facing up . •U se mirror printing to print or copy the image onto the T-shir t transfer . •I f the T-shir t transfer is curled , flatten it by curling it in the opposite direction. G eneral print media guidelines • Pa per[...]

  • Page 24

    3-6 Pr int media handling Chapter 3  S etting the paper thickness lev er T he paper thickness lever adjusts the gap between the printhead and the print media to suit the print media ’ s thick ness. Before printing , be sure to set the paper thick ness lever . F ollow this procedure to set the paper thickness lever: 1 Open the inner cov er . ?[...]

  • Page 25

    Chapter 3 Print media handling 3-7 3 Pr int media handling  S etting the print media size and type F or copying, you need to set the size and type of print media loaded in the multi-purpose tray . NO TE •F or documents printed from your c omputer , you can specify the print media size and type on your c omputer (  Softw are G uide ). •F o[...]

  • Page 26

    3-8 Pr int media handling Chapter 3  L oading prin t media L oading paper F ollow this procedure to load paper in the multi-purpose tray: 1 Open the multi-purpose tra y q , then the tra y extension w . 2 Place a stack of paper (print side up) in the multi-purpose tra y q and adjust the paper guide A to the width of the stack w . •M ake sure th[...]

  • Page 27

    Chapter 3 Print media handling 3-9 3 Pr int media handling Remov e any curling by holding the edges diagonally and bending them gently . If the edges of the env elope are inflated or are curling up , place the env elope on a desk and with a pen press down on it mo ving from the ce nt er toward the edges of the en velope. • Ensure that no curl or [...]

  • Page 28

    3-10 Pr int media handling Chapter 3 L oading banner paper NO TE •A lways leave an extra sheet at the end of the banner—just in case the type runs over . •P rinting on banner paper may require considerable amounts of ink so use new ink tanks if nec essar y . •F or best print results on banner paper , use light design patterns. F ollow this [...]

  • Page 29

    Chapter 4 The MultiP ASS Suite software—Basic operation 4-1 4 T he MultiP ASS Suite software—Basic operation T he MultiP ASS Suite sof twar e Basic oper ation Chapter 4  Installing the sof twar e If y ou hav e not already installed the sof tware as explained in the Setup Sheet, please do so now . F or instruc tions, see the S etup Sheet or t[...]

  • Page 30

    4-2 T he MultiP ASS Suite software—Basic operation Chapter 4  Sof tware c omponents of the MultiP ASS Suite T he follo wing components are installed when you install the MultiP ASS Suite sof tware:  Print er driver (  Chapter 5) Enables you to print from any Windows application that supports printing.  Scan driver: ScanGear for MultiP[...]

  • Page 31

    Chapter 4 The MultiP ASS Suite software—Basic operation 4-3 4 T he MultiP ASS Suite software—Basic operation  My MultiP ASS My MultiP ASS is a folder that contains the Scan to Sa ve folder that stores scanned images . q Scan to Sav e folder —Stores scanned images in the My Pictures folder , or if not av ailable, in the My Documents folder [...]

  • Page 32

    4-4 T he MultiP ASS Suite software—Basic operation Chapter 4  MultiP ASS View er T he MultiP ASS Viewer allows y ou to open and view documents stored in the Scan to Sav e f older . Once open in the Viewer , if you want to edit your document, you can open it in the MultiP ASS Photo Enhancer to make advanced image adjustments, such as applying f[...]

  • Page 33

    Chapter 4 The MultiP ASS Suite software—Basic operation 4-5 4 T he MultiP ASS Suite software—Basic operation  MultiP ASS Status Monitor T he MultiP ASS Status Monitor shows the current status of the machine and any errors that need your attention. I t cannot interrupt any activities. When the Status Monitor is open, it displays as a window o[...]

  • Page 34

    4-6 T he MultiP ASS Suite software—Basic operation Chapter 4[...]

  • Page 35

    Chapter 5 Printing from y our computer—Basic operation 5-1 5 Pr inting from your computer—Basic operation Pr inting from y our c omputer Basic oper ation Chapter 5  Be fo re printing Before printing , check the following:  Hav e you installed the MultiP ASS Suite sof tware? If not, see the S etup Sheet or the So ft wa re Guide .  Is th[...]

  • Page 36

    5-2 Pr inting from your computer—Basic operation Chapter 5  C anc eling printing F ollow this procedure to cancel printing bef ore click ing the print command in the P rint dialog box: 1 In the Print dialog bo x, press the command to cancel prin ting. •T his command is usually [Cancel]. If printing has already begun, follow this procedure to[...]

  • Page 37

    Chapter 5 Printing from y our computer—Basic operation 5-3 5 Pr inting from your computer—Basic operation Changing print settings manually F ollow this procedure to change print settings manually: 1 W ith y our document open in the W indows application, click the print c ommand . • In most applications, the print command is on the File menu o[...]

  • Page 38

    5-4 Pr inting from your computer—Basic operation Chapter 5[...]

  • Page 39

    Chapter 6 Copying 6-1 6 Cop ying Co p ying Chapter 6  Documents y ou can cop y F or information on the types of documents you can copy , their requirements, and details on loading them, see Chapter 2.  Making copies F ollow this procedure to make color or black & white copies: 1 L oad the document on the platen glass . • F or details on[...]

  • Page 40

    6-2 Co pying Chapter 6  Impro ving copied images S etting color or black & white c opying Refer to Making copies on p. 6-1 and in step 4, set color or black & white copying as f ollows: F or c olor copying: Pr ess [Color/B&W ] to turn on the Color light. F or black & white c opying: Pr ess [Color/B&W ] to turn on the B&W [...]

  • Page 41

    Chapter 6 Copying 6-3 6 Cop ying  Reducing or enlarging a c opy Y ou can reduce or enlarge copies in three different ways: using preset copy ratios, using custom co py ratios, or automatically reducing or enlarging an image to fit on the print media size selected. U sing pr eset copy r atios Refer to M aking copies on p. 6-1 and in step 4, adjus[...]

  • Page 42

    6-4 Co pying Chapter 6 Co p ying an image to fit the page If the document to be copied is on paper larger or smaller than the specified print media size (  p. 3-7), you can automatically reduce or enlarge the image to fit the selected print media size. NO TE •S ome document sizes may not be properly detected . Refer to M aking copies on p. 6-1[...]

  • Page 43

    Chapter 6 Copying 6-5 6 Cop ying  Ad v anced c opy f eatures Co p ying two pages on a single page T his feature allo ws you to reduce two pages to fit ont o one page. NO TE •I f MEMORY FULL appears in the L CD when copying , set the image quality setting to <B&W TEXT> or <COL OR NORMAL> and try copying again (  p. 6-2). •Y[...]

  • Page 44

    6-6 Co pying Chapter 6 Bor derless copying T his feature allo ws you to copy colored images that fill the entire page without bor ders. NO TE •U se specialt y papers with this feature (  p. 3-1). •N ote that with letter-size paper , a margin may still appear . •Y ou can only use this feature when the print media type setting is set to <[...]

  • Page 45

    Chapter 6 Copying 6-7 6 Cop ying Repeating an image on a page T his feature allo ws you to copy an image several times onto a single page . Y ou can set the machine to automatically select the number of times it repeats the image (  p. 6-8), or you can specify the number (  below). Pr eparing your image to repea t it manually To successfully [...]

  • Page 46

    6-8 Co pying Chapter 6 Cop ying your image F ollow this procedure to automatically or manually repeat an image on a page: 1 L oad the document on the platen glass . 2 Pr ess [Cop y]. 3 U se [ 2 ] or [ 3 ] to select the number of copies. 4 A djust an y necessary settings for your document (  step 4, p . 6-1). 5 Pr ess [Menu] five times . 6 U se [[...]

  • Page 47

    Chapter 6 Copying 6-9 6 Cop ying Creating a mirr or image T his feature allo ws you to make a mirror co py of a document. Use this feature when copying onto T-shirt transfers so that the image appears the right way when ironed onto fabric. F ollow this procedure to make a mirror copy: 1 L oad the document on the platen glass . 2 Pr ess [Cop y]. 3 U[...]

  • Page 48

    6-10 Co pying Chapter 6 Shrinking an image to fit the page If the image to be copied is larger than the output print media, this feature will automatically r educe the image to fit the print media size on which it will be c opied. NO TE •F or details on setting the print media size loaded in the multi-purpose tray , see p. 3-7. F ollow this proce[...]

  • Page 49

    Chapter 7 Scanning—Basic operation 7-1 7 Scanning—Basic operation Scanning Basic oper ation Chapter 7  Be fo re scanning Before scanning , check the following:  Hav e you installed the MultiP ASS Suite sof tware? If not, see the S etup Sheet or the So ft wa re Guide .  Do es the document you w ant to scan meet the requirements for load[...]

  • Page 50

    7-2 Scanning—Basic operation Chapter 7 2 On the Windows desktop , on the MultiP ASS T oolbar , click the appropriate scan button. q Scans the document and automatically attaches it to an e-mail message in your e-mail application. w Scans and saves the document in the My MultiP ASS Scan to Save f older (  p. 4 - 3). e Scans the document and aut[...]

  • Page 51

    Chapter 7 Scanning—Basic operation 7-3 7 Scanning—Basic operation F ollow this procedure to customize T oolbar buttons: 1 On the Windows desktop , on the MultiP ASS T oolbar , click [Settings]. 2 S elect the tab for the button you want and modify as necessary . 3 Click [OK]. F or details on each setting, refer t o the online help or the So ft w[...]

  • Page 52

    7-4 Scanning—Basic operation Chapter 7 U sing the [Scan] k ey on the opera tion panel Y ou can assign a scan action to the [Scan] k ey on the operation panel so that you only ha ve to press this key to per form the action. For example , you can set it to display the toolbar , or to per form one of the actions of the T o olbar scan buttons. F ollo[...]

  • Page 53

    Chapter 8 Photo printing from a memory card 8-1 8 P hoto printing from a memory card Photo printing fr om a memor y car d Chapter 8 T his feature allo ws you to inser t a memory card (with a PC card adapter) into your machine and print photographs directly from it.  Co mpatible memory cards T he follo wing cards are compatible with the machine: [...]

  • Page 54

    8-2 Photo printing from a memory card Chapter 8  Inser ting/remo ving a memor y card Inser ting a memory card To use a memor y card , you will need to inser t it into a PC card adapter bef ore inser ting it in the card slot. Do not attempt to insert it into the card slot without a PC card adapter . 1 Make sure the machine is on. •I f not, pres[...]

  • Page 55

    Chapter 8 Photo printing from a memory card 8-3 8 P hoto printing from a memory card 2 Pr ess [Eject] q and remove the PC car d adapter w . •D o not remove the memory card and PC card adapter separately fr om the card slot.  Pr inting methods T here are diff erent methods for printing photographs from a memory card. Follow this general procedu[...]

  • Page 56

    8-4 Photo printing from a memory card Chapter 8 Pr inting an index T his printing method prints thumbnails of the photographs in a memory card. An index is useful to see small versions of all photographs in a memory card without having to print each photograph individually . When you print an index, a number A is assigned to each thumbnail. Y ou wi[...]

  • Page 57

    Chapter 8 Photo printing from a memory card 8-5 8 P hoto printing from a memory card 9 U se [ 2 ] or [ 3 ] to select the print media type. •S elect from the following: – <PHO TO P APER PRO> – <PLAIN P APER> •I f you selected <4" × 6"> in step 7, you can only select <PHOT O P APER PRO>. 10 Pr ess [Set]. 11 [...]

  • Page 58

    8-6 Photo printing from a memory card Chapter 8 8 Pr ess [Set]. Ex: 9 U se [ 2 ] or [ 3 ] to select the print media type. •S elect from the following: – <PHO TO P APER PRO> – <PLAIN P APER> •I f you selected <4" × 6"> in step 7, you can only select <PHOT O P APER PRO>.  If you selected <PLAIN P APER&[...]

  • Page 59

    Chapter 8 Photo printing from a memory card 8-7 8 P hoto printing from a memory card Pr inting a single frame T his printing method prints a specified single photograph from a memory card. In order to select the photograph you want to print, you will need to print the index and note the number assigned to the photograph. T o print an index, see p. [...]

  • Page 60

    8-8 Photo printing from a memory card Chapter 8 11 U se [ 2 ] or [ 3 ] to select the print media size. •S elect: –< L TR> for letter-size print media. – <4" × 6"> for card-size print media. – <A4> for A4-size print media. 12 Pr ess [Set]. Ex: 13 U se [ 2 ] or [ 3 ] to select the print media type. •S elect from[...]

  • Page 61

    Chapter 8 Photo printing from a memory card 8-9 8 P hoto printing from a memory card Pr inting a range of fr ames T his printing method prints a range of photographs in sequence on a memory card. In order to select the photographs you want to print, you will need to print the index and note the numbers assigned to them. T o print an index, see p . [...]

  • Page 62

    8-10 Photo printing from a memory card Chapter 8 10 Pr ess [Set]. Ex: 11 U se [ 2 ] or [ 3 ] to select the print media size. •S elect: –< L TR> for letter-size print media. – <4" × 6"> for card-size print media. – <A4> for A4-size print media. 12 Pr ess [Set]. Ex: 13 U se [ 2 ] or [ 3 ] to select the print media[...]

  • Page 63

    Chapter 8 Photo printing from a memory card 8-11 8 P hoto printing from a memory card DPOF (Digital Print Or der Forma t) printing T his printing method prints photographs accor ding to the Digital Print Order F ormat (DPOF) settings specified on your digital camera. T he machine supports the following DPOF functions: •S pecified frames printed ?[...]

  • Page 64

    8-12 Photo printing from a memory card Chapter 8 7 Pr ess [Set]. Ex: 8 U se [ 2 ] or [ 3 ] to select the print media type. •S elect from the following: – <PHO TO P APER PRO> – <PLAIN P APER> •I f you selected <4" × 6"> in step 6, you can only select <PHOT O P APER PRO>.  If you selected <PLAIN P APER[...]

  • Page 65

    Chapter 8 Photo printing from a memory card 8-13 8 P hoto printing from a memory card  S etting vivid photo printing Enabling this setting will make photographs appear more vibrant, especially blues and greens. I t is also effective for photographs that w ere not taken with the correct exposure. NO TE •P rinting will take longer when this sett[...]

  • Page 66

    8-14 Photo printing from a memory card Chapter 8  S etting date printing Enabling this setting will print the date, recorded by the digital camera, below each thumbnail on an index A or on the bottom right of the photograph B . Enable or disable this setting before printing phot ographs from a memor y card. NO TE •P rinting will take longer wh[...]

  • Page 67

    Chapter 9 Maintenance 9-1 9 M aintenance Maintenanc e Chapter 9  Replacing ink tanks Lo w ink warning When you first installed the ink tanks, you will have reset the ink c ounter function that k eeps track of how much ink is left in the ink tanks. When ink is running low , the LCD will displa y <BLACK INK L OW> or <COL OR INK L OW>, [...]

  • Page 68

    9-2 M aintenance Chapter 9 •R eplace ink tanks quickly . Once installed , do not remove from the machine and leav e out in the open. Doing so may cause the ink tank not to function when reinstalled in the machine. Replacing an ink tank T his section describes how to replace an ink tank. Before replacing an ink tank, be sure to r ead the section W[...]

  • Page 69

    Chapter 9 Maintenance 9-3 9 M aintenance CA UTION •D o not touch the ink por t B . 5 Insert the ink tank into the empt y slot on the printhead . Press firmly on the ink tank’ s tab until it clicks into place . 6 If you need to replac e the other ink tank, re peat steps 3 to 5. 7 Close the inner cov er . 8 T he L CD will displa y the following m[...]

  • Page 70

    9-4 M aintenance Chapter 9 Resetting the ink counter T he ink counter keeps track of how much ink is left in the ink tanks allowing the machine to warn you when ink is running low . I t also allows you to check the current ink level of the ink tanks at any time. When you replace an ink tank, the LCD will automa tically prompt you to reset the ink c[...]

  • Page 71

    Chapter 9 Maintenance 9-5 9 M aintenance  Maintaining the printhead Fl ow char t of printhead maintenance If print quality deteriorates, follow this proc edure: T he ink is not coming out c orrectly . If there is no impro vement. If there is no improv ement. T he printhead is misaligned . Pr int the nozzle check pattern ( p . 9-6). T his pattern[...]

  • Page 72

    9-6 M aintenance Chapter 9 Pr inting the nozzle check pattern T he nozzle check patt ern shows if each printhead nozzle is operating properly . NO TE •Y ou can also print the nozzle check pattern from y our computer (  Softw are Gu ide ). F ollow this procedure to print the nozzle check patt ern from the machine: 1 L oad letter- or A4-size pla[...]

  • Page 73

    Chapter 9 Maintenance 9-7 9 M aintenance A ligning the printhead To align the printhead after you hav e just installed it, follow the procedure in the S etup Sheet . If y ou hav e printed the nozzle check pattern (  p. 9-6) and determined that the printhead needs aligning, align it from the operation panel or from the MultiP ASS Suite software. [...]

  • Page 74

    9-8 M aintenance Chapter 9 3 In the Printers (Prin ters and F axes) window , click the machine icon. 4 On the File menu , click [Properties] or [Printing Pr eferences...]. 5 In the Properties dialog box, on the Maintenance tab , click the printhead alignment icon. 6 F ollo w the on-screen instructions. 7 In column A on the printout , note which box[...]

  • Page 75

    Chapter 9 Maintenance 9-9 9 M aintenance  Cleaning your machine T his section describes the necessar y cleaning procedures for your machine . CA UTION •B e sure to turn off the power and disconnect the pow er cord before cleaning the machine . •D o not use tissue paper , paper towels, or similar materials for cleaning; they can stick to the [...]

  • Page 76

    9-10 M aintenance Chapter 9[...]

  • Page 77

    Chapter 10 T roubleshooting 10-1 10 Tr oubleshooting Chapter 10  Pr oblems installing and remo ving sof tware S ee below if you w ere unable to install or remov e the software.  C annot install the software . 1. Ha ve y ou followed the instructions in the Setup Sheet to install the software? If y ou hav e not followed the installation procedu[...]

  • Page 78

    10-2 Tr oubleshooting Chapter 10 5. Remo ve the USB cable from the port. 6. Install the MultiP ASS Suite following the instructions in the S etup Sheet .  Installation or remo val of the MultiP ASS Suite cannot be completed . 1. On the Windows desktop , double-click [My Computer], then double-click the CD-ROM icon. In the MultiP ASS folder , in [...]

  • Page 79

    Chapter 10 T roubleshooting 10-3 10 Tr oubleshooting 6. Did you disconnect then reconnect the USB cable during standby? Reconnect the USB cable.  Pr oblems printing from y our computer S ee below if you ha ve tried unsucc essfully to print from your computer , or if you cannot print images scanned to your c omputer . T he mark indicates problems[...]

  • Page 80

    10-4 Tr oubleshooting Chapter 10  Pr inting stops in the middle. 1. Has the machine been printing continuously o ver a long period? If so, the printhead will overheat. T o protect the printhead , printing will stop temporarily and resume after a period of time. Interrupt printing when appropriate, turn off the machine and wait 15 minutes. CA UTI[...]

  • Page 81

    Chapter 10 T roubleshooting 10-5 10 Tr oubleshooting  Pr intout is rubbed or stained . 1. Is the paper thickness lever set corr ec tly? When you print documents that contain large quantities of ink such as documents with a lot of detail, the paper may curl and rub. Move the paper thickness lever to the right (  p. 3-6). 2. Does the paper stac[...]

  • Page 82

    10-6 Tr oubleshooting Chapter 10 3. Is the image quality displayed in the L CD suitable for the document? If not, set an image quality suitable for the document (  p. 6-2).  Pr oblems scanning to a computer S ee below if you ha ve problems scanning a document to y our computer from the machine.  C annot scan a document. 1. Is there anythin[...]

  • Page 83

    Chapter 10 T roubleshooting 10-7 10 Tr oubleshooting  W hen you click a button on the T oolbar , another application opens. W hen you click a button on the T oolbar , you want another applica tion to open. 1. Set the application you want to open in Link T o in the T oolbar S ettings dialog box (  So ftware Guide ).  T he image y ou hav e s[...]

  • Page 84

    10-8 Tr oubleshooting Chapter 10  Pr oblems using a memor y card S ee the information below if the memory card is not rec ognized when inser ted into the card slot, or if the image data is not being read .  Memory card is not recognized . 1. Is the memory card securely inserted into the card slot? When securely inserted, a PCMCIA-compatible m[...]

  • Page 85

    Chapter 10 T roubleshooting 10-9 10 Tr oubleshooting  C annot write to the memory card (write protect error display ed in Windows). 1. Is the machine in photo print mode and card protection set to <ON>? Windows 98/ME: Switch to a different mode and set the <CARD PRO TECT> setting to <OFF> (  p. 11-3). T hen disconnect and re[...]

  • Page 86

    10-10 Tr oubleshooting Chapter 10  If nothing displa ys in the L CD (if there is no pow er) When you connect the power cor d to the machine and wall outlet, and press [ON/OFF], the machine powers up and a message is display ed in the LCD . While the Alarm light blinks, the machine is initializing and you will not be able to use it. Wait until th[...]

  • Page 87

    Chapter 10 T roubleshooting 10-11 10 Tr oubleshooting  Removing jammed paper If <CLEAR P APER JAM> is displayed in the L CD , follow this procedur e to clear the paper jam. Removing jams in the paper output tr ay F ollow this procedure to remo ve jams from the paper output tray: 1 Gen tly pull an y jammed paper out of the paper output tra [...]

  • Page 88

    10-12 Tr oubleshooting Chapter 10 If there are r epeated paper jams Pa ying attention to the follo wing points, reload the paper . 1. F an out the sheets of paper well so that they do not stick together . 2. Align the edges of the paper . 3. Adjust the paper guide corr ec tly . 4. Make sure the paper stack does not exceed the paper limit mark ( | t[...]

  • Page 89

    Chapter 10 T roubleshooting 10-13 10 Tr oubleshooting L CD messages BLACK INK CHANGED? BLACK INK L OW CANNO T ST ART CARD READER BUSY CARD READER ERROR CARD READER OFFLINE CARTRIDGE JAMMED CHECK P APER SIZE CHECK PRINTER (PRESS RESUME KEY ) If y ou replaced the black ink tank, press [ 2 ]. If you did not, press [ 3 ]. Ma ke sure you hav e a new bla[...]

  • Page 90

    CLEAR P APER JAM (PRESS ST ART KEY ) COL OR INK CHANGED? COL OR INK LOW C OVER OPEN DA T A IN MEMORY CANNO T TURN OFF INK T ANK CHANGED? INSERT PHOT O CARD INV ALID KEY/SET TING LO AD P APER (PRESS ST ART KEY ) MACHINE IN USE CANNO T TURN OFF MEMORY FULL NO FILES ON CARD Clear the paper jam and reload paper in the multi-purpose tray . Then press [S[...]

  • Page 91

    Chapter 10 T roubleshooting 10-15 10 Tr oubleshooting PROBLEM READING CARD PUT IN CARTRIDGE UNABLE TO PRINT ALL W AIT C OOLING W ASTED INK NEAR FULL WRONG CARTRIDGE Check the data on the memory card in your digital camera. Install the printhead. Check which photographs were not printed and try reprinting them. Allow the machine to cool down. The ma[...]

  • Page 92

    10-16 Tr oubleshooting Chapter 10 MultiP ASS Status Monitor messages Display the MultiP ASS Status Monitor on your computer to see the status of the machine. On the Windows desktop , click [Star t], point to [Programs] or [All P rograms], point to [MultiP ASS Suite], then click [MultiP ASS Status Monitor]. If a warning or attention is display ed, f[...]

  • Page 93

    Chapter 11 Machine settings 11-1 11 M achine settings Machine settings Chapter 11  Ac c essing the machine settings F ollow this procedure to change a setting: 1 Refer to the lists on the following pages to find the setting y ou want to change. 2 If there is a refer ence for the setting A ,r e f er to that page for details. If not, at the top of[...]

  • Page 94

     S ettings NO TE •D efault settings are shown in bold type . Menu: P APER SELECT F unction key: [C opy] F or details, see p. 3-7 Menu: DENSIT Y F unc tion ke y: [Cop y] F or details, see p. 6-2 Menu: IMAGE QU ALIT Y F unction ke y : [C opy] F or details, see p. 6-2 Menu: INK V OL UME F unction key s: [C opy], [Scan], [Photo Print] F or details[...]

  • Page 95

    Chapter 11 Machine settings 11-3 11 M achine settings Name NOZZLE CHECK HEAD CLEANING HEAD REFRESHING ALIGN PRINT HEAD HORIZ. P A T TERN CHANGE H V AL UE ROLLER CLEANING S etting — — — — — A,B,C: -3 to +7 D, E , F : - 5 t o + 5 — Details p. 9-6 p. 9-6 p. 9-6 p. 9-7 p. 9-9 Description Pr ints the nozzle check pattern. Pe rf orms normal p[...]

  • Page 96

    11-4 M achine settings Chapter 11 Name 1. PHOT O PRINT MODE INDEX SELECT P APER SIZE SELECT P APER T YPE ALL FRAMES SELECT P APER SIZE SELECT P APER T YPE BORDERLESS PRINT SINGLE FRAME FILE NO: NUMBER OF PRINTS SELECT P APER SIZE SELECT P APER T YPE BORDERLESS PRINT FRAME RANGE FIRST FILE: LAST FILE: SELECT P APER SIZE SELECT P APER T YPE BORDERLES[...]

  • Page 97

    Chapter 11 Machine settings 11-5 11 M achine settings Name DPOF SELECT P APER SIZE SELECT P APER T YPE BORDERLESS PRINT 2. VIVID PHOT O PRINT 3. PRINT PHOT O DA TE S etting — LT R 4" × 6" A4 PHOT O P APER PRO PLAIN P APER OFF ON OFF ON OFF ON Details p. 8-11 p. 8-13 p. 8-14 Description — Selects the print media size for the photograp[...]

  • Page 98

    11-6 M achine settings Chapter 11[...]

  • Page 99

    Appendix Specifications A-1 A Specifications Appendix Specifica tions  G eneral specifica tions Pow er source 120 V/60 Hz Pow er consumption •M aximum: Approx. 36.3 W •S tandby : Appr ox. 6.3 W W eight Appro x. 16.8 lb./7.6 kg (Components attached) Dimensions Envir onmental conditions •T emperature: 59º–81.5ºF (15º–27.5ºC) • Humi[...]

  • Page 100

    Pr intable areas Not e on printing area illustrations: Pr inting area: Canon recommends that you print within (dark shade) this area. Pr inting area: The area where it is possible to print. (light shade) Howev er , printing in this area can adversely affect print quality or paper feed precision. •P aper printable areas: L etter siz e: 8.0 × 10 #[...]

  • Page 101

    •P hoto Paper P ro PC-101S printable areas: Photo P aper Pro PC-101S: 4 # / 8 × 6 # / 8 in. (109.6 × 160.4 mm) NO TE •T he printing area of Photo P aper Pro PR-101 is identical to that of A4- size paper (  p. A-2). •E nv elope printable areas: US COM #10: 7 ! / 2 × 4 !/ 8 in. (190.5 × 103.2 mm) Euro pean DL: 8 # / 8 × 3 & / 8 in. [...]

  • Page 102

    A-4 Specifications Appendix Scanned area NO TE •F or entire image copying , the entire area of the document is scanned.  Sy stem requirements  p. 4-1  Ink specifications Ink tank colors/capacity •B lack (BCI-24 Black): approx. 320*, approx. 580** •C olor (BCI-24 Color): approx. 170**  Pr int specifications Pr inting method Bubble [...]

  • Page 103

    Appendix Specifications A-5 A Specifications  Co py specifications Cop y speed •B lack & white: <DRAFT> Approx. 14 pages/minute (letter size) •C olor : <COL OR F AST> mode approx. 10 pages/minute (letter size) (Based on BJ printer specific speed test pattern.) No . of copies M aximum 99 copies Density adjustment 9 levels Zoom[...]

  • Page 104

    A-6 Specifications Appendix[...]

  • Page 105

    Index I-1 I Index Index 2 (-) key 1-3 3 (+) key 1-3 2 on 1 copying 6-5 Alarm light 1-3 Aligning printhead from MultiP ASS Suite 9-7, 9-8 from operation panel 9-7 All frames printing 8-5, 8-6 B&W light 1-3 Banner Paper BP-101 3-4 loading 3-10 Black & white copying 6-1 BLACK INK CHANGED? message 10-13 BLACK INK L OW message 10-13 Borderless c[...]

  • Page 106

    I-2 Index Ink c ounter , resetting 9-4 level, check ing 9-4 Ink tank guidelines 9-1, 9-2 ink level, check ing 9-4 low ink warning 9-1 r eplacing 9-2, 9-3 r esetting ink counter 9-4 when to replace 9-1 INK T ANK CHANGED? message 10-14 INK VOLUME menu 11-2 Inner cover 1-2 INSERT PHOT O CARD message 10-14 INV ALID KEY/SET TING message 10-14 Jams, remo[...]

  • Page 107

    Index I-3 I Index holder 1-2 maintaining 9-5 Pr inting 5-1 canceling 5-2 problems 10-3 to 10-5 PROBLEM READING CARD message 10-15 Pr oblems cannot solve 10-16 cop ying 10-5, 10-6 installing software 10-1, 10-2 power 10-10 printing from computer 10-3 to 10-5 r emoving software 10-1, 10-2 scanning 10-6, 10-7 turning on computer 10-2, 10-3 using memor[...]

  • Page 108

    C anon U.S.A., Inc. Limited W arran ty—U.S. Only T he limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon”) with respect to the Canon brand c omputer peripheral product (the “product”) that you have purchased , when purchased and used in the United States. The product that you have purchased is the only pr oduc t to wh[...]

  • Page 109

    Y ou may obtain t echnical suppor t* for your product as follows: •F or e-mail technical support, the latest driver downloads and answers to frequently asked questions (www .usa.canon.com/consumer) • 24-hour , 7-day-a-week, automated support for troubleshooting issues on most current products (1-800-423-2366) • 24-hour , F ax-On-Demand System[...]

  • Page 110

    Basic Guide C anon U.S.A., Inc. One Canon Plaza, Lake Success, NY 11042, U.S.A. C anon Inc. 30-2, Shimomaruko 3-chome, Ohta-ku, T okyo 146-8501, Japan C anon Austr alia Pt y . Ltd . 1 Thomas Holt Drive, North Ryde, Sydney , N.S.W . 2113, A ustralia C anon Canada, Inc. 6390 Dixie Road , M ississauga, Ontario, L5T 1P7, Canada C anon Deutschland GmbH [...]