Canon MP810 manual

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Table of contents for the manual

  • Page 1

    Photo All-in-One Quick S t art Guide The following ink tanks are comp atible with this printer . QT5-0789-V03 XXXXXXXX ©CANON INC.2006 PRINTED IN THAILAND[...]

  • Page 2

    Getting Help from Canon Help Us Help Y ou Better Before you cont act Canon, please record the following information. Serial Number (located on the inside of the product): _________________________________________ Model Number (located on the front of the pr oduct): _________________________________________ Setup CD-ROM number (located on the CD- RO[...]

  • Page 3

    Photo All-in-One Quick St art Guide[...]

  • Page 4

    Canon PIXMA MP810 Photo All-in-One Quick S tart Guide. Copyright This manual is copyrighted by Canon U.S.A., Inc. wi th all rights reserved. Under the copyright laws, this manual may not be reproduced in an y form, in whole or in part, without the prior written consent of Canon U.S.A., Inc. © 2006 Canon U.S.A., Inc. Disclaimer Canon U.S.A., Inc. h[...]

  • Page 5

    T able of Content s 1 Before Printing................................................ 2 Basic Operat ion for the Oper ation Panel .... .... 2 Turning the Machine On and Off ... ................. 4 Handling the Ori ginal Document ..................... 6 Loading Prin ting Paper ........... ........................ 8 Changing the Pape r and Print Sett[...]

  • Page 6

    2 Before Printing Before Printing Basic Operation for the Operation Panel (A) HOME button (B) Easy-Scroll Wheel (C) OK button  Easy-Scroll Whee l T urn the Easy-Scroll Wh eel left or right to select the setting item. The selected item is highlighted or surrounded by a frame. Y ou can also use the { , } , [ or ] button to select the setting items[...]

  • Page 7

    3 Before Printing Settings: Y ou can perform the maintenance or change the various settings of the machine. See “When Printing Becomes Faint or Colors Are Incorrect” on page 54, “Cleaning Y our Machine” on page 67, or “Changing the Machine Settings” in the User's Guide on-screen manual. Easy photo reprint: Y ou can scan printed pho[...]

  • Page 8

    4 Before Printing T urning the Machine On and Off T urn on the machine befo re printing.  T urning on the Machine Before turning on the machine, confirm the following. z The Print Head and ink tanks are set into place. If you are using the machine connected to a computer, confirm also the following. z The machine is connected to your computer (o[...]

  • Page 9

    5 Before Printing z Setting the Power Save Mode The machine enters Power save mode if not operated fo r a certain interval. In the Power save mode, the internal fluorescen t lamp is turned off, and only the POWE R lamp stay lit. Y o u can configure the interval that the machine w aits before entering Power save mode. See "Other Settings" [...]

  • Page 10

    6 Before Printing Handling the Original Document This section describes how to load t he or iginal document on the Platen Glass.  Original Document Requirements The original documents you load on the Platen Gl ass for copying or scanning must meet these requirements:  Loading Original Document s Load originals to copy or scan on the Platen Gl[...]

  • Page 11

    7 Before Printing 2 Gently close the D ocument Cover . Import ant z Do not place an y objects weighing mor e than 4.4 lb / 2 kg o n the Platen Gl ass. z Do not press or put weight on the original with p ressure excee ding 4.4 lb / 2 kg. Doing so may cause the scan ner to malfunctio n or the Platen Glass to break. Note z The machine ca nnot scan the[...]

  • Page 12

    8 Before Printing Loading Printing Paper This section describes how to load printing paper in the Auto Sheet Feeder a nd the Cassette.  Paper Handling z Recommended Paper and Requirements Media T ype Model *1 Paper Support Load Lim it Machine Setting for Media T ype Auto Sheet Feeder Cassette Plain Paper — 0.52 inches / 13 mm 0.52 inche s / 13[...]

  • Page 13

    9 Before Printing Paper with a Model Number is Canon specialty media. Y ou may not be able to purchase some Canon genuine papers depending on your country . *1 Paper is not sold in the US by Model Number . Purchase paper by name. *2 Available only when printing from your computer . *3 Feeding this paper from the Cassette can damage the machine. Loa[...]

  • Page 14

    10 Before Printing z Media T ypes Y ou Cannot Use Do not use the following types of paper . Usi ng such paper will not only produce unsatisfactory results, but can also cause the machine to jam or malfunction. Additionally , when printing on A5 or smaller sized paper , do not use paper thi nner than a post card, including plain paper or notepad pap[...]

  • Page 15

    11 Before Printing  Using S pecialty Media Canon recommends that you use Canon genuine media to ensure optimal print qua lity .  Using the Auto Sheet Feede r and the Cassette This machine offers two paper sources to load printing paper; the Auto Sheet Feeder , found at the top of the machine, and the Cassette, found at the front of the machin[...]

  • Page 16

    12 Before Printing z When Printing for the First T ime At purchase, the machine is set to feed from t he Auto Sheet Feeder . If you are printing without changing paper source settings, load paper in the Auto Sheet Feeder . (A) Load plain paper in the Auto Sheet Feeder . z T o Change the Paper Source The Auto Sheet Feeder lamp lights up when feeding[...]

  • Page 17

    13 Before Printing  Paper Source Selection Scenarios Deciding on the usage of the two paper sources to print with minimum reloading of paper depends mainly on the variety of the type of paper you use regularly . z If you print regul arly on photo paper as well as on plai n p aper If you use photo paper as much as plain paper , you can load photo[...]

  • Page 18

    14 Before Printing z If you print mainly on plain p aper Y ou can load plain paper of the same size in both paper sources, and set the printer driver to automatically switch the paper source when ei ther paper source runs out of paper during printing. (A) Auto Sheet Feeder: Load plain paper (B) Cassette: Load plain paper Note z For details on how t[...]

  • Page 19

    15 Before Printing  Changing the Paper Source Before printing, confirm that the location where you have loaded paper is selected as the paper source. Press the Paper Feed Switch to change the paper source. (A) Auto Sheet Feeder lamp (B) Paper Feed Switch (C) Cassette lamp Import ant When Printing from Y ou r Computer z If Paper Feed Swit ch is n[...]

  • Page 20

    16 Before Printing  Loading Paper Import ant z If you cut plai n paper to 4" x 6" / 101.6 x 15 2.4 mm, 5" x 7" / 127. 0 x 177.8 mm, or 2.13" x 3.39" / 54.0 x 86 .0 mm (credit card-s ize) for a trial prin t, it can cause p aper jams. z Y ou cann ot print on post cards affix ed with photos or stickers. z Always lo ad [...]

  • Page 21

    17 Before Printing z Loading Paper in the Auto Sheet Feeder 1 Flatten the four corners of the paper before loading it. 2 Prepare to load paper . (1) Open the Sheet Feeder Cover and pull out the Paper Support. (2) Open the Paper Output Tr ay . Put your finger in the rounded indent of the Paper Output Tray and open it gently . (3) Open the Output Tra[...]

  • Page 22

    18 Before Printing 3 Load the paper . (1) Load the paper in the Auto Sheet Feeder with the print side facing UP . (2) Align the paper stack against the Cover Guide on the right side of the Paper Support. (3) Pinch the Paper Guide and slide it against the left side of the paper st ack. z Loading Paper in the Cassette Some types and sizes of paper ar[...]

  • Page 23

    19 Before Printing 3 Load the paper with the print side facing DOWN. (1) Load the paper in the Cassette with the print side facing DOWN and the leading edge to the far side. (2) Align the paper stack against the right side of the Cassette. (3) Slide the paper guides to fit to the loaded paper stack. 4 Insert the Cassette into the machine. (1) Inser[...]

  • Page 24

    20 Before Printing  Loading Envelopes Use either European DL or US Comm. Env . #10-sized e nvelope. z Loading Envelopes in the Au to Sheet Feeder 1 Load the envelope against the Cover Guide (the right side of the Pap er Support). Load with the front face UP and the rear flaps DOWN on the left. A maximum of 10 envelopes can be loaded at once. 2 P[...]

  • Page 25

    21 Before Printing z Loading Envelopes in the Ca ssette 1 Align the envelope stack against the right side of the Cassette. Load with the front face DOWN. The flap of the envelope will appear facing UP on the left side. A maximum of 5 envelopes can be loaded at once. 2 Slide the Paper Guides against the side of the envelope . 3 Press the Paper Feed [...]

  • Page 26

    22 Before Printing Changing the Paper and Print Settings This section describes the Settings screen that can be specif ied on t he Operation Panel when copying, or when printing from a memory card, printed photo or film.  Setting Items in Each Mode Items in each mode are as follows. When you select the item to set and press the OK button, a scre[...]

  • Page 27

    23 Before Printing (3) Select the paper source. Before printing, confirm that the location where you have loaded paper is selected as the paper source. Press the OK button to change the paper source. (4) S pecify the page size. Credit card, A5, B5, A4, 8.5" x 1 1" ( 215 x 279), 5" x 7" (127 x 177.8), 4" x 6 " (101.6 x [...]

  • Page 28

    24 Before Printing z Memory Card, Easy Photo Repr int, and Film Print Modes This section describes the paper and print settings for Memory card, Easy photo reprint, and Film print modes. Print Settings Confirmation Screen Y ou can specify the paper settings for printing or print quality . Example: Screens displayed in Select and print in the Memory[...]

  • Page 29

    25 Before Printing Advanced Print Settings Screen When you press the Function button (f1/Advanced) in the print settings con firmation screen, the advanced print settings screen is displa yed. See “Function Buttons” on page 3. Y ou can optimize photos and advanced prin t settings with the functions below. Memory card mode Easy photo reprint and[...]

  • Page 30

    26 Before Printing (4) Activate/deactivate Red eye correction. *1 Corrects red eyes in portraits caused by flash photography . Red eye correc. OFF , Red eye correc. ON (5) Activate/deactivate Vivid photo function. *1 Makes green and blue more lively . Vivid photo OFF , Vivid photo ON (6) Activate/deactivate the Photo Optimizer pro function. *1 Auto[...]

  • Page 31

    27 Printing from Your Computer Printing from Y our Computer This section describes procedure for basic printing. Printing with Windows 1 T urn on the ma chine and load the paper in the machine. See “T urning the Machine On and Off” on page 4 and “Loading Printing Pap er” on page 8. 2 Make sure that the proper paper source is selected. See ?[...]

  • Page 32

    28 Printing from Your Computer Printing with Macintosh 1 T urn on the ma chine and load the paper in the machine. See “T urning the Machine On and Off” on page 4 and “Loading Printing Paper” o n page 8. 2 Make sure that the proper paper source is selected. See “Changing the Paper Source” on page 15. 3 Create a document or open a fi le t[...]

  • Page 33

    29 Scanning Images Scanning Images Y ou can scan images from the machine to a com puter without printing the m and save them in popular file formats, such as JPEG , TIFF , bitmaps, or PDF . If you are scanning printed text, you can use the OCR (Optical Character Recognition) software to convert it to text data. Scanning Methods  Scanning Using t[...]

  • Page 34

    30 Copying Copying Making Copies This section describes the ba sic procedure to make copies. 1 T urn on the ma chine. See “T urning the Machine On and Off” on page 4. 2 Select Copy on the HOME screen. See “Basic Operation for t he Operation Panel” on page 2. 3 Load paper . See “Loading Printing Paper” on page 8. 4 Make sure that the pro[...]

  • Page 35

    31 Copying Using Other Copy Functions Reduced/Enlarged Copy Reduces or enlarges copies. T wo-sided copy Copies two original pages onto the sides of a single sheet of paper . Borderless copy Copies color images so that they fill the e ntire page without borders. 2-on-1 copy Copies two original pages onto a single sheet of paper by reducing each imag[...]

  • Page 36

    32 Printing from a M emory Card Printing from a Memory Card Memory Cards Supporte d by This Machine The following memory cards are compatible with this machine. *1 Requires purchase of a separate compact flash card adapter for xD-Picture cards. *2 Use the special adapter provided with the card. Memory cards that can be directly in serted into the C[...]

  • Page 37

    33 Printing from a M emory Card Inserting the Memory Card 1 T urn on the ma chine. See “T urning the Machine On and Off” on page 4. 2 Open the Card Slot Cover . 3 Insert one and only one me mory card into the Card Slot. * Be sure to attach the memory card to the special adapter before inserting it into the Card Slot. 4 Confirm that the Access l[...]

  • Page 38

    34 Printing from a M emory Card Removing the Memory Card 1 Open the Card Slot Cover . 2 Make sure that the Access lamp is not flashing, then remo ve the memory card. 3 Close the Card Slot Cover . Printing Photographs S tored on a Memory Card 1 Prepare for printing. (1) T urn on th e machine. See “T urnin g the Machine On and Off” on page 4. (2)[...]

  • Page 39

    35 Printing from a M emory Card 5 S tart printing. (1) Confirm the print setting. T o change the settings, select the item and press the OK button. (2) Confirm the total number of copies for the selected photos. (3) Confirm the selected photos and number of copies for each photo. (4) Change the advanced print settings. (5) Press the Color button. T[...]

  • Page 40

    36 Printing from a M emory Card Printing Using the Photo Index Sheet 1 T urn on the machine , and load A4 or Letter-sized paper . See “T urning the Machine On and Off” on page 4 and “Loading Printing Pap er” on page 8. 2 Make sure that the proper paper source is selected. See “Changing the Paper Source” on page 15. 3 Select Photo index [...]

  • Page 41

    37 Photo Printing from Photo or Film Photo Printing from Photo or Film Y ou can scan photos and 35 mm film into and then print them from the machine. For film, both film strips (six connected frames per strip after r egular developing) and slides (one frame per mounted slide) are supported. V arious effects can be applied to the images before print[...]

  • Page 42

    38 Photo Printing from Photo or Film 4 Remove the F AU Protective Sheet from the Document Cover and then remo ve either the film guide for film strips or for slides, according to the type of your original, from the rear of the F AU Protective Sheet. z Mounting a 35 mm Film Strip: (1) On the film guide, open the film holder . Gently squeeze in the e[...]

  • Page 43

    39 Photo Printing from Photo or Film z Mounting 35 mm Slides: (1) Load the film guide with its sides aligned to the right and left grooves of the Platen Glass. (2) Mount the slides in the film guide with the fron t side (the side showing the correct image) face down, the frame order running fr om left to right, and with the image upside down. Load [...]

  • Page 44

    40 Photo Printing from Photo or Film 4 S tart printing. (1) Confirm the print setting. T o change the settings, select the item and press the OK button. A sample screen in Easy photo p rint mode is as shown on the right. (2) Confirm the total number of copies for selected photos. (3) Change the advanced print settings. (4) Press the Color button to[...]

  • Page 45

    41 Printing Photographs Di rect ly from a Compliant Device Printing Photographs Directly from a Compliant Device Printing from a PictBridge Compliant Device Y ou can connect a PictBridge compliant device such as a dig ital camera, camcorder , or mobile phone and print recorded images dire ctly without using a computer . A device with this mark is P[...]

  • Page 46

    42 Printing Phot ographs Direc tl y from a Compliant Device 3 Connect the PictBridge compliant device to the machine. (1) Make sure that the PictBridge compliant device is turned off. (2) Connect the PictBridge compliant device to the machine using a USB cable recommended by the manufacturer of the device. The device turns on automatically . If you[...]

  • Page 47

    43 Printing Photographs Di rect ly from a Compliant Device  Printing Photographs Directly fr om a PictBridge Comp liant Device When operating the device, be sure to follow the instr uctions given in the instruction manual of your PictBridge compliant devic e. This section describes the page size, media type, layout, image optimization modes, and[...]

  • Page 48

    44 Printing Phot ographs Direc tl y from a Compliant Device z Paper Size and Pa per T ype Settings If these settings are set to Default (the setting to follow that of the machine) on the PictBridge compliant device, the Page size and the Media type settings specified in the PictBridge settings of the machine are applied. The following sizes and typ[...]

  • Page 49

    45 Printing Photographs Di rect ly from a Compliant Device z Layout and T ri mming Settings If Layout is set to Default (the setting to follow that of the machine) on the PictBridge compliant device, the print setting specifie d in the PictBridge settings of th e machine is applied. The setting on the PictBridge compliant device is applied f or Tr [...]

  • Page 50

    46 Printing Phot ographs Direc tl y from a Compliant Device z Confirming or Changing PictBridge Print Settings on the Machine Y ou can confirm and change the print settings such as media type and size that are preset to the machine and applied to PictBridge printing. z Displaying the PictBridg e Setting s Screen and Specifying the Settings (1) T ur[...]

  • Page 51

    47 Printing Photographs Di rect ly from a Compliant Device Contrast Adjust contrast. Color hue Adjust color hue. Effects Applies special effects to the photo, such as printing in sepia tones or with a sketch illustration like effect.[...]

  • Page 52

    48 Routine Maintenance Routine Maintenance Replacing an Ink T ank When ink runs out, replace the ink tank. The machine will not print if the wrong type o f ink tank is used, or if it is installed in the incorrect position. The machine uses the following ink tanks.  Getting the Ink Level I nformation Y ou can confirm the ink level in each ink tan[...]

  • Page 53

    49 Routine Main tenance  Knowing When to Replace Ink T ank Identify the empty ink tank on the LCD and replace it. If the “!” symbo l is displayed above an ink tank If the machine detects low ink when you start printing, the “!” symbol is displayed on the LCD. Obtain a replacement t ank as soon as possible. (A) Ink tanks with low ink If t[...]

  • Page 54

    50 Routine Maintenance  Replacing Ink T anks When ink tanks run out of ink, replace them using the following steps. 1 Open the Paper Outpu t T ray . (1) Put your finger in the rounded indent of the Paper Output Tray and open it gently . 2 Make sure that the ma chin e is turned on, and raise the Scanning Unit (Printer Cover) un til it stops. The [...]

  • Page 55

    51 Routine Main tenance 4 Remove the ink tank whose lamp is flashing fast. (1) Push the tab and remove the ink tank. 5 Prepare the replacement tank. (1) Remove the new ink tank from its p ackaging, then pull the orange tape in the direction of the arrow (A) so that the protective film does not remain on the air hole (B). Then remove the film comple[...]

  • Page 56

    52 Routine Maintenance 6 Install the ink tank. (1) Insert the front end of the ink tank into the Print Head. (2) Press on the mark on the ink tank until the ink tank snaps firmly into place. (3) Make sure that the ink lamp lights up red. 7 Close the Inner Cover . 8 Gently close the Scanning Unit (Printer Cover). Import ant The machine can not be us[...]

  • Page 57

    53 Routine Main tenance Keeping the Best Printing Result s T o avoid drying of the Print Head and cl ogging of the no zzles, note the following.  When Y ou T urn Off the Mac hine Follow the procedure below to turn o ff the machine. (1) Press the ON/OFF button to turn off the machine. (2) Confirm that the POWER lamp has gone out. This takes a few[...]

  • Page 58

    54 Routine Maintenance When Printing Becomes Fain t or Colors Are Incorrect When printing becomes faint or colors are incorrect even if ink r emains in the ink tanks, the print head nozzles are probably clogged. Print the nozzle c heck pattern to confirm the condition of the nozzles and then perform Print Head Cleaning. If the ruled lines are shift[...]

  • Page 59

    55 Routine Main tenance Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the Print Head. 1 Make sure that the machine is turned on, then load a sheet o f A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Cassette. 2 Open the Paper Output Tray , and then open the Output T[...]

  • Page 60

    56 Routine Maintenance Examining the Nozzle Check Pattern Follow the procedure below to examine the nozzle check pattern, and perform cleaning if necessary . 1 Check the nozzle check pattern you printed. (1) Check if lines in this pattern are missing. (A) Good (B) Lines are missing (2) Check if there are white streaks in this pattern. (A) Good (B) [...]

  • Page 61

    57 Routine Main tenance 2 The confirmation scre ens for white streaks and missing lines are displa yed alternately . Select the pa ttern that is cl oser to the nozzl e check patt ern that you printed. z If There Are No Missing Lines and No White Streaks (1) Select All A and press the OK button. The LCD returns to the Maintenance scre en. z If Lines[...]

  • Page 62

    58 Routine Maintenance Print Head Cleaning Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern. Cleaning unclogs the nozzle s and restores the print head condition. Note that cleaning the Print Head causes used ink to be absorbed in t he ink absor ber . Cleaning the Print H ead consumes ink, so p[...]

  • Page 63

    59 Routine Main tenance 5 Check the print head condition with the printed nozzle check pattern, and take appropriate action. See “Examining the Nozzle Check Pattern” on page 56. Note If the problem is not resolved after p erforming steps 4 an d 5 twice, try Print Head Deep Cleaning . See “Print Hea d Deep Cleaning” o n page 60.[...]

  • Page 64

    60 Routine Maintenance Print Head Deep Cleaning If print quality does not impr ove by standard Print Head Cleaning, try Print Head Deep Cleaning, which is a more powerful process. Note that cl eaning the Print Hea d causes used ink to be absorbed in the ink absorber . Print Head Deep Cleaning consu mes more ink than standard Print Head Cleaning, so[...]

  • Page 65

    61 Routine Main tenance 5 Check the conditio n of the Print Head. (1) Print the nozzle check pattern to check the print head condition. See “Printing the Nozzle Check Pattern” on page 55. If a particular color is not printed properly , replace the ink tank of that color . See “Replacing an Ink T ank” on page 48. (2) If the print head nozzle[...]

  • Page 66

    62 Routine Maintenance Aligning the Print Head If ruled lines are printed misaligned or print result s are otherwise unsatisfactory , adjust the print head position.  Automatic Print Head Alignment 1 Make sure that the machine is turned on, and then load tw o sheets of supplied paper or A4/Letter-sized Canon Matte Photo Paper MP-101 with the pri[...]

  • Page 67

    63 Routine Main tenance  Manual Print Head Alignment If the results of Automatic Print Head Alignment are not satisfactory , follow the procedu re below to perform Manual Print Head Alignmen t. For details on performing Automatic Print He ad Alignment, see “Automatic Print Hea d Alignment” on page 62. 1 Make sure that the machine is turned o[...]

  • Page 68

    64 Routine Maintenance 9 Look at the printo ut. From the patterns, select the most even, least irregular patterns for each column and input their numbers. Press the OK button. (1) Select a column to input the pattern number . (2) Use th e [ or ] button to input the number of the pattern. (3) Repeat the steps (1) and (2) until you finish inputting a[...]

  • Page 69

    65 Routine Main tenance 13 Look at the printo ut. From the patterns, select the most even patterns for each column and input their numbers. Press the OK button. In the same way in step 9, inpu t the numbers. 14 When the confirmation me ssage is displayed, press the OK button. 15 Look at the printo ut. From the patterns, select the most even, least [...]

  • Page 70

    66 Routine Maintenance 17 Look at the printo ut. From the patterns, select the most even patterns for each column and input their numbers. Press the OK button. In the same way in step 9, inpu t the numbers. Note When you turn off the ma chine, be sur e to press the ON/OFF button on the ma chine. Otherwise, th e settings made here will not be saved.[...]

  • Page 71

    67 Routine Main tenance Cleaning Y our Machine This section describes the cleaning procedure that is needed to maintain your machine.  Cleaning the Platen Glass and Docu ment Cover Moisten a clean, soft, lint-free cloth and wring out excess water. With it, wipe the Platen Glass (A), the inner side of the Document Cover (whit e sheet) (B), and F [...]

  • Page 72

    68 Routine Maintenance 3 Clean the paper feed rollers. (1) Select Settings on the HOME screen. See “Basic Operation for the Operation Panel” on page 2. The Settings screen is displayed. (2) Select Maintenance , then press the OK button. The Maintenance screen is displayed. (3) Select Roller cleaning , then press the OK button. The confirmation [...]

  • Page 73

    69 Routine Main tenance 4 Load this and only this sheet of paper in the Auto Sheet Feeder with the open side to the front. 5 Perform bottom plate cleaning. (1) Select Settings on the HOME screen. See “Basic Operation for the Operation Panel” on page 2. The Settings screen is displayed. (2) Select Maintenance , then press the OK button. The Main[...]

  • Page 74

    70 Troubleshooting T roubleshooting This section describes troubleshooting tips for problems you ma y encounter when using the machine. z “Error Message Is Displayed on the LCD” on page 71 z “LCD Cannot Be Seen At All” on page 74 z “An Unintended Language Is Displayed on the LCD” on page 74 z “Cannot Install the MP Drivers” on page [...]

  • Page 75

    71 Troubleshooting z “Frames Are Not Detected Corr ectly” on page 92 If an Error Occurs When the Machi ne Is Connected to a Compu ter When an error occurs in printing such as the ma chine is out of paper or paper is jammed, a troubleshooting message is displa yed automatically . T ake the appropriate act ion described in the message. The messag[...]

  • Page 76

    72 Troubleshooting “The following ink has run out. Replace the ink tank.” U163 Ink has run out. (The lamp on the ink tank flashes.) Replace the ink tank and close the Scanning Unit (Printer Cover). Printing under the current condition may damage the machine. If you want to continue printing in this condition, you need to release the function fo[...]

  • Page 77

    73 Troubleshooting “Auto head align has failed. Press OK and repeat operation. <See manual>” Possible causes are as follows: z Paper of size other than A4 or Letter is loaded in the Auto Sheet Fee der . Press the OK button on the machine to dismiss the error m essage, then load two sheets of A4/Letter-sized paper (MP-101) in the Auto Shee[...]

  • Page 78

    74 Troubleshooting LCD Cannot Be Seen At All An Unintended Language Is Displayed on the LCD Cannot Inst all the MP Drivers Cause Action Cannot see the display on the LCD. z If the POWER lamp is off The machine is not powered on. Connect the power cord and press the ON/ OFF button. The machine will power on and the LCD will display a message. z If t[...]

  • Page 79

    75 Troubleshooting Installation does not start automatically when the Setup CD-ROM is inserted into your computer ’s disc drive. Click Start > My Computer > double-click the CD-ROM icon . In non-XP Windows, open the My Computer window and then double-click the CD-ROM icon . Note T o use the Run command to start the setup program, specify yo[...]

  • Page 80

    76 Troubleshooting Cannot Connect to Computer Properly  Printing Speed Is Slow / USB 2.0 Hi-S peed Connection Does Not Wo rk  “Hi-Speed USB Device Plu gged into non-Hi-Speed USB Hub” or “This Device Can Perform Fas ter” Message Is Displayed (Windows XP Only) Cause Action Y our system environment is not fully compatible with USB 2.0 Hi[...]

  • Page 81

    77 Troubleshooting Print Result s Not Satisfactory  Cannot Print to End of Job  Part of the Page Is Not Printed  Colors Are Unclear Cause Action Size of the print data is extremely large (Windows XP/Windows 2000 only). In Windows XP and Windows 2000, click Print Options on the Page Setup sheet. Then, select the Reduce spool data size check[...]

  • Page 82

    78 Troubleshooting  Ink Does Not Come Out/Printing Do es Not St art/Printing Is Blurred/ Colors Are Wrong /Straight Lines Are Misalign ed Cause Action Ink tank is empty . Open the Scanning Unit (Printer Cover) and check the ink lamps. If an ink lamp is flashing red slowly at about 3-second intervals, ink is runn ing low . If an ink lamp is flash[...]

  • Page 83

    79 Troubleshooting  White Str eaks  Printed Paper Curls or Has Ink Blot s  Printed Surface Is Scratched/Paper Is Smudge d The media is loaded with the wrong side facing upwards. Many types of paper are made to be printed on only a particular side of the paper . Printing on the wrong side may cause unclear prints or prints with reduced qual[...]

  • Page 84

    80 Troubleshooting Printing on inappropriate type of paper . z Check to see if the paper you are printing on is not too thick or curled. See “Media T ypes Y ou C annot Use” on page 10. z When performing Borderless Printing, print quality may be redu ced at the top and bottom edges of the paper . Make sure that the paper you are using is suitabl[...]

  • Page 85

    81 Troubleshooting  Colors Are Uneven or Str eaked  Printing Problems When Copying Printing Does Not St art Media T ype setting in the O peration Panel does not match the actual type of paper . Check that the Media T ype set in the Operation Panel matches the type of the loaded printing paper . If you notice abrasion even with the media type [...]

  • Page 86

    82 Troubleshooting Ink tank not installed in proper position. Open the Scanning Unit (Printer Cover) and check the ink lamps. If there is still sufficient ink but its ink lamp is flashing red, an ink tank may be installed in a wrong position. Confirm that the ink tanks are installed in the appropriate positions. See “Replacing an Ink T ank” on [...]

  • Page 87

    83 Troubleshooting Paper Does Not Feed Properly Cause Action Printing on inappropriate type of paper . Check to see if the paper you are printing on is not too thick or curled. See “Media T ypes Y ou Cannot Use” o n page 10. Paper Feed Rollers are dirty . If paper is not feeding properly , clean the P aper Feed Rollers. Cleaning the Paper Feed [...]

  • Page 88

    84 Troubleshooting Paper Jams Cause Action Paper jammed in the Paper Output Slot or the Auto Sheet Feeder. Remove the paper following the procedure below. (1) Slowly pull the paper out, either from the Auto Sheet Feeder or from the Paper Output Slot, whichever is easier. z If the paper tears and a piece remains inside the machine, open the Scanning[...]

  • Page 89

    85 Troubleshooting Landscape 4" x 6" / 101.6 x 152.4 mm paper loaded in the Cassette jammed inside the machine. Always load 4" x 6" / 101.6 x 152.4 mm media in portrait orien tation regardless of the printing orientation. Remove the paper following the procedure below. (1) T urn off the machine, and then open the Rear Cover. (2)[...]

  • Page 90

    86 Troubleshooting Paper jammed inside the machine at the transport unit. (Continued) Note When reloading the paper in the machine, see “Paper Does Not Feed Properly” on page 83 to confirm that you are using the correct paper and are loading it into the machine correctly . If you cannot remove the paper or if the paper tears inside the machine,[...]

  • Page 91

    87 Troubleshooting Error Message Appears on the Screen  Writing Error/Output E rror/Communication Error Cause Action The machine is not ready . Confirm that the POWER lamp is lit green. If the POWER lamp is off, turn the machine on. While the POWER lamp is flashing green, the machine is initializing. Wait until the POWER lamp stops flashing and [...]

  • Page 92

    88 Troubleshooting  Error Regarding Auto matic Duplex Printing Is Displayed  Error No.: 300 Is Displayed Cause Action The correct media size is not selected in the MP Drivers. First, check the Page Size setting in the application software you are printing from. Then, check the Page Size setting on the Page Setup sheet in the printer propertie[...]

  • Page 93

    89 Troubleshooting  Error No.: 1700 Is Displayed  Error No.: 1851 Is Displayed  Error No.: 1856 Is Displayed  Error No.: 2001 Is Displayed  Error No.: 2500 Is Displayed Cause Action The ink absorber is almost full. The machine has a built-in ink absorber to hold the ink used during Prin t Head Cleaning, for example. This error messag[...]

  • Page 94

    90 Troubleshooting Cannot Print Properly from a Digit al Camera The following are the possible e rrors that may occur when printing directly from a digital still camera or digital video camcorder*, and the actions to resolve them. * Hereafter , the digital still cameras and digital video camcorders are collec tively r eferred to as “digital camer[...]

  • Page 95

    91 Troubleshooting *1 T o resume printing, you can also press th e OK button on the mach ine instead of selecting Continue on the camera. *2 The ink absorber absorbs ink used during cleaning, for example. If this message appears, you will need to call for servicing to replace th e absorber a nd to check the machine for proper operation. Cannot Prin[...]

  • Page 96

    92 Troubleshooting Cannot Scan Films  Cannot Obt ain a Clean Scan or Colo rs Scan Incorrect ly (Displayed Image Is Not Clear)  Frames Are Not Detected Correctly Cause Action Film guide not correctly placed on the Platen Glass. Insert the film in the film guide supplied for this machine and place the g uide in the correct position on the Plate[...]

  • Page 97

    93 Appendix Appendix Reading the On-screen Manuals Along with this Quick S tart Guide , on-screen manuals are also suppl ied with your machine. For detailed instructions on installing the on-screen manuals, refer to your setup sheet. Y ou can view the on-screen manuals in the following way: T o view the on-screen manual, double-click the MP810 On-s[...]

  • Page 98

    94 Appendix S pecifications General S pecifications Printing resolution (dpi) 9600 (horizontal) * x 2400 (vertical) * Ink droplets can be placed with a pitch of 1/9600 inch at minimum. Print speed* * Based on Canon standard pattern. Print speed may vary depending on system configuration, software, document complexity , print mode and page coverage.[...]

  • Page 99

    95 Appendix Camera Direct Print (PictBridge) Paper size Default (Selections based on the machine setting) 10 x 15 cm / 4" x 6" (Photo Paper Plus Glossy , Photo Paper Pro, Photo Paper Plus Semi-gloss, Glossy Photo Paper, Glossy Photo Paper “Everyday Use”, Photo Paper Glossy , Pho to S tickers *1 ) 13 x 18 cm / 5" x 7" (Photo [...]

  • Page 100

    96 Appendix *1 Conform to the operating system’s requi rement when it is higher than this. For updated compatibility , visit our w ebsite. *2 Operation can only be guaranteed on a computer with built-in USB or USB 2.0 H i-S peed port and pre-installed Windows XP , 2000, Me, 98 , or Mac OS X v .10.2.8 - v .10.4. *3 Including comp atible processors[...]

  • Page 101

    97 Safety Precautions Safety Precautions Please read the safety warnings and cautions prov ided in this manual to ensure that you use the machine safely . Do not attempt to use the mach ine in any way not describe d in this manual. Wa r n i n g This produc t emits low level magnet ic flux. If yo u use a cardiac pacemake r and feel abno rmalities, p[...]

  • Page 102

    98 Safety Precautions Cleaning the machine Use a damp cloth to clean the machine. Never use flammable solvents such as alcohol, benzene or thinners. If flammable solvents come in contact with electrical components inside the machine, it could cause a fire or electric shock. Always unplug the machine from the power outlet before cleaning the machine[...]

  • Page 103

    99 Safety Precautions Power supply Ensure that the area around the power outlet is kept clear at all times so you can easily unplug the power cord if necessary . Never remove the plug by pulling on the cord. Do not use an extension lead/cord. Never use a power supply source other than the one rated for the machine in the country of where you purcha[...]

  • Page 104

    100 Safety Precautions Legal Limit ations on Use of Y our Product and Use of Images It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhau stive. When in doub t, check with a legal repr esentative in your jurisdiction. z Paper money z Money orders z Certificate s of deposit[...]

  • Page 105

    101 Safety Precautions Users in the U.S.A.  Regulatory Information FCC Notice (U.S.A. Only) For 120V , 60Hz model Model Number: K10289 This device complies with Part 15 of the FCC Ru les. Operation is subjec t to the following two conditions: (1) This device may not cause harmful in terference, and (2) this device must accept any interference re[...]

  • Page 106

    102 Safety Precautions This limited warranty shall only apply if the Pr oduct is used in conjun ction with compatible computers, peripheral equipment and software. Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty ("Separate W arranty"). Repairs of s[...]

  • Page 107

    103 Safety Precautions PURCHASER OF THE PRODUCT OR THE PERSO N FOR WHOM IT W AS PURCHASED AS A GIFT , AND ST A TES YOUR EXCLUSIVE REMEDY . Canon USA offers a range of customer technical support* options: z Interactive troubleshooting, e-mail technical s upport, the latest driver downloads and answers to frequently asked questions ( www.canontechsup[...]

  • Page 108

    104 Safety Precautions Canon U.S.A., Inc. One Canon Pla za Lake Success, NY 1 1042 USA ©2006 Canon U.S.A., Inc. Canon is a register ed trademark of Canon Inc. in the United St ates and may also be a registered trademark in other countries.  Mercury Legislation LAMP(S) INSIDE THIS PRODUCT CONT AI N MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACC[...]

  • Page 109

    105 Index Index A Appendix 93 B Before P rinting 2 C Changing the Paper and Print Setting s 22 copy mode 22 memory card, ea sy photo repri nt, and film pr int modes 24 Cleaning inside 68 platen glas s and document cover 67 roller 67 CLI-8BK Bla ck 48 CLI-8C Cyan 48 CLI-8M Mage nta 48 CLI-8Y Yellow 48 Copying 30 E Easy-Scroll Whe el 2 F Function B u[...]

  • Page 110

    Copyright © 1990 The Regents of the University of California. All rights reserved. Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use a[...]

  • Page 111

    Getting Help from Canon Help Us Help Y ou Better Before you cont act Canon, please record the following information. Serial Number (located on the inside of the product): _________________________________________ Model Number (located on the front of the pr oduct): _________________________________________ Setup CD-ROM number (located on the CD- RO[...]

  • Page 112

    Photo All-in-One Quick S t art Guide The following ink tanks are comp atible with this printer . QT5-0789-V04 XXXXXXXX ©CANON INC.2006 PRINTED IN THAILAND[...]