Canon MP760 manual

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Table of contents for the manual

  • Page 1

    PIXMA MP760 SER VICE MANUAL Ca non Copyright 2005, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.[...]

  • Page 2

    PIXMA MP760 SERVICE MANUAL REVISION 0 PIXMA MP760 H12-4602 120V USA PIXMA MP760 H12-4603 230V EMB PIXMA MP760 H12-4604 230V GB PIXMA MP760 H12-4605 230V EUM PIXMA MP760 H12-4606 120V CND PIXMA MP760 H12-4608 230V AUS PIXMA MP760 H12-4609 230V AE HY8-13A4-000 COPYRIGHT2004 CANON INC. CANON PIXMA MP760 NOV. 2004[...]

  • Page 3

    Scope This manual has been issued by Canon Inc., to provi de the service tech nicians of this pro duct with the informat ion necessary for qua lified persons t o learn techni cal theory, in stallation, maintenan c e, an d repair of products. T he manual covers inf ormation applicable in a ll regions where the produ ct is sold. For this reason, it m[...]

  • Page 4

    I. MANUAL OUTLINE This manual consists of the following three parts to provide in formation necessa ry to service the PIXMA MP760: Part 1: Maintenance Informat ion on maintenance and troublesho oting of the PI XMA MP760 Part 2: Technical Reference New technology an d technical information su ch as FAQ's (Frequently Asked Question s) of the PIX[...]

  • Page 5

    II. TABLE OF CONTENTS Part 1: MAINTENANCE 1 - 1 1. MAINTENANCE 1 – 1 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, an d Replacement Consumables by Service Engineer 1 - 3 1-2. Custom er Maintenance 1 - 3 1-3. Product Life 1 - 4 1-4. Special T ools 1 - 5 1-5. Serial Num ber Location 1 - 6 2. LIST OF ERROR DISPLAY / INDICATION 1[...]

  • Page 6

    1 - 67 3-8-1 EEPROM inform ation print 1 - 69 4. Cleaning Y our Machine 1 - 69 4-1 Caution 1 - 69 4-2 Cleaning t he Exterior 1 - 69 4-3 Cleaning t he Scan area 1 - 70 4-4 Cleaning t he Interior 1 - 70 4-5 Cleaning t he Paper Feed Rollor 1 - 71 4-6 Cleaning t he Bottom Plate 1 - 72 5. Transportation Part 2: TECHNICAL REFERENCE 2 - 1 1. New Tech nolo[...]

  • Page 7

    Part 1 Maintenance[...]

  • Page 8

    1 - 1 1. MAINTENANCE 1-1 Adjustment, Periodic Ma intenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer (1) Adjustment Adjustme nt Timing Purpose Tool Approx time ALL CLEAR (EEPROM initialization) *1 At SPCNT BOARD ASS’Y replacement T o initialize settings oth er than the following -Service/User soft SW -V arious c[...]

  • Page 9

    1 - 2 Adjustme nt Timing Purpose Tool Approx time Print head alignment - At print head replacement - A t SPCNT BOARD ASS’Y replacement To ensure accurate dot placement. None.(Main body buttons) Computer (settings via the printer driver) 2 min Paper feed m otor position adjustment * *2 At paper feed motor unit replacement To adjust the belt tensio[...]

  • Page 10

    1 - 3 (3) Periodic replacement par ts Adjustm ent Timing Purpose T ool Approx. time None (4) Replacem ent con su mables Adjustm ent Timing Purpose T ool Approx. time None 1-2 Customer Maintenance Adjustm ent Timing Purpose T ool Approx. time Print head alignment At print head replacement. To ensure accurate dot placement. None Main body buttons Com[...]

  • Page 11

    1 - 4 1-3 Product Life (1) Main body Specified print volum e (a), (b), or the yea rs of use (c), whicheve r comes first. (a) Scanning Section: 15, 0 0 0 page s (b) Printin g Section: 18,0 00 pages Copy Print 1,500 cha racter pattern + Post card Address printing 3,420 pages 3,96 0 pa ges Bk 1,500 cha racter pattern - - A4, 7.5% duty per col or pat t[...]

  • Page 12

    1 - 5 1-5 Serial Number Label Location On the right side of the backside in the bottom case (close to the rating plate) Figure1-1 Serial Numb er Label Location[...]

  • Page 13

    1 - 6 2. LIST OF ERROR DISPLAY / INDICATION User error messages Look for the ap plicable e rror message and e x ecute the ap p ropriate co untermeasure s. Error Codes As for the causes and countermeasures, only the e rror co des that are newly in corporated in the unit remed ies unique to the product a re included in New Error C od es and Recovery [...]

  • Page 14

    1 - 7 Note: This error messag e means the same as service err or cod es ##338 and ##340 . When this error o ccur s in this model, it is not treated as a service error , but as a user error , and the error message is dis played. “Scanning Unit (Printer Cover) is open.” Cause: Y ou opene d the scanning unit ( printer cover) d uring an operation. [...]

  • Page 15

    1 - 8 “Error during scanning memory card. Pull th e card and tur n the machine off and on.” Cause: Data in the memory card cannot be acc essed. Solution: Check the data in the memory card from a digital camera. Check the connection b e tween the multi-card board and the SPCNT board. Replace the Multi Cards Board. Replace the SPCNT board. “The[...]

  • Page 16

    1 - 9 2-2 New Error Codes and Recovery Methods Those error codes that have b een added starting with the pro duct and those error cod es for which remedies unique to the product are o ffered are shown together with causes and remedies, where applicable. ##341 Maintenance jet waste in k cap acity full Solution: Replace the waste ink absorber as foll[...]

  • Page 17

    1 - 10 ##355 Lit-up motor for CD-R print malfunctioned Cause: In performing a CD-R print, the motor to lift up the carriag e shaft is malfunctioned. Solution:(1) Tu rn off and then on the power. (2) Check the connection from the SHEET F EED unit to the SPCNT board ass’y (JPM1). (3) Replace the SHEET FEED ASS’Y . (4) Replace the SPCNT boa rd. ##[...]

  • Page 18

    1 - 1 1 ##362 Mot or driver malfunct ioned error Cause: The motor driver is malfunctioned due to heating, etc. Solution: (1) T o reboot, press [OK] bu tton or turn off and then on the power . (2) Replace the SPCNT board. 2-3 W arnings Main body (no LCD indicatio ns) Displayed warning Remarks None None 2-4 T r oubleshooting by symptom Symptom Soluti[...]

  • Page 19

    1 - 12 Symptom Solution Remarks The paper is not feed properly. (The Paper feed motor does not run.) 1) Check the connection from the sheet feed unit to the SPCNT board assy (JPM1). (2) Replace the sheet feed unit. (3) Replace the SPCNT board ass’y. The paper is not picked up from the auto sheet feeder. (1) Check the foreign matter in the paper f[...]

  • Page 20

    1 - 13 Symptom Solution Remarks • The printer does not at all. • Printing stops midway. • Certain colors are not printed. (1) Remove the printhead and re-install it. (2) Carry out nozzle cleaning on the printhead five times with the cleaning operation, than visually cheek the test print for non-discharge of ink from nozzle . ( Fig. 1-2 ) (3) [...]

  • Page 21

    1 - 14 Symptom Solution Remarks Nothing is printed. (1) Check the connection between the contact sensor and SPCNT board (JCCD1). (2) Replace the SCANNER unit. (3) Replace the SPCNT board ass’y. The image has vertical stripes. (1) Clean the Document glass. (2) Check the connection between the contact sensor and SPCNT board (JCCD1). (3) Replace the[...]

  • Page 22

    1 - 15 Missing dots Unstable printing Splashed dots Figure1-2 Defective P attern (Sample)[...]

  • Page 23

    1 - 16 3. REP AIR 3-1 Notes on Service Part Replacem ent (and Disassembling / Reassembling) Service part Notes on replacement*1 Adjustment / settings Operation check SPCNT BOARD ASS’Y (HY7-322 3) - Before removal o f the SPCNT board ass'y, remove the power cord, and allow for approx. 1 minute (for discharge of capacitor's accumulated ch[...]

  • Page 24

    1 - 17 Service part Notes on replacement*1 Adjustment / settings*2 Operation check LIFT CAM S HAFT (HY7-2902) - Grease application to the sliding portions [See 3-3. Adjustment / Settings, 3-3-7 Grease application.] After replaceme nt: 1. LIFT CAM SHAFT phase adjustment See 3-3. Adjustment / Settings, 3-3-3 LIFT CAM SHAFT.] - Service test print TIMI[...]

  • Page 25

    1 - 18 Figure1-3 S olenoid Cam Gear Figure1-4 LEFT COVER Figure1-5 RIGHT COVER The following photos show th e left and the ri ght cover cl aws. Align them for assem bling. T o attach the P APER EXIT TRA Y UNIT , align the tray with the T- p art of the Solenoid Cam Gea r to insert. Then pull the tray op e n a little and move it toward the lef t side[...]

  • Page 26

    1 - 19 3-2 Special Notes on Repair Servicing 3-2-1 Flexible cable and harn ess wiring, connection Be careful of wiring of the flexible cables and harness. Improper wiring or connection may cause breakage of a line, leading to ignition or emission of smoke. Figure 1-6 Flexible cable and harness wiring, connection (1) IRDA board wiring Figure 1-7 Cab[...]

  • Page 27

    1 - 20 (2) SPCNT BOARD ASS’Y wiring Figure 1-8 SPCNT BOARD ASS’Y wiring SPCNT BOARD (JPSU1) - POWER SUPPL Y UNIT SPCNT BOARD (JSOL1) - SOLENOID SPCNT BOARD (JCDR1)- Memory card BOARD SPCNT BOARD (JDSC1) - Memory card BOARD SPCNT BOARD (JPM1) - CARRIAGE/ LF/AP/P APER FEED MOTOR SPCNT BOARD (JHD1/JHD2) - CARRIAGE UNIT SPCNT BOARD (JEXT1) - RELEY [...]

  • Page 28

    1 - 21 (3) RELAY BOARD ASS’Y wiring Figure1-9 RELAY BOARD ASS’Y wiring (4) POWER SUPPLY UNIT wiring Figure1-10 POWER SUPPLY UNIT wiring RELA Y BOAR D (JSNS1) - PF Encoder / PF PE Encoder / AP Encoder SPCNT BOARD (JEXT1) - RELA Y BOARD (JREL) RELA Y BOAR D (JSNS2) - LF Encoder / PE Sensor REGULA TOR - POWER SUPPL Y (CN6) POWER SUPPL Y (CN4) - SP[...]

  • Page 29

    1 - 22 3-3 Adjustment / Settings 3-3-1 P APER FEED MOTOR Adjustment Perform the following a djustments when the paper feed motor unit is replaced: 1) When attaching the m otor, fasten the screws so that the belt is properly stretched (in the direction in dicated by the blue arrow in the f igure below). 2) After replacem ent, be sure to perform the [...]

  • Page 30

    1 - 23 (a) (b) (c) ASF ARM LOCK LEVER (d) CAPPING (3) Install the LEFT GEAR 1 by aligning it on the cutout of the CR SHAFT CAM R. Figure 1-12 CARRIAGE SHAFT gear adjustment Align the two parts so that both surfaces shown at the top are horizontal. Or , adjust so that the p art of the C R SHAFT CAM R shown at the botto m is just at the bottom. LEFT [...]

  • Page 31

    1 - 24 3-3-3 Positioning in LIFT CAM SHAFT ASS’Y adjustment (1) Remove the PRESSURE ROLLER SPRING from the hook of the chassis, and apply it to the gash of the LIFT CAM SHAFT ASS’Y . Figure 1-13 Positioning in LIFT CAM SHAFT ASS’Y adjustment 1 (2) T urn the gear of the LIFT CAM SHAFT ASS’Y in the direction indicated by the a rrow “a” in[...]

  • Page 32

    1 - 25 3-3-4 SOLENOID CAM location (1) Install the spring so that the Short end of the spring is at the top and the Long end of the spring is at the bottom. (The part has a protection ag ainst reverse installation.) Figure 1-15 SOLENOID CAM spring location 3-3-5 CARRIAGE SHAFT CLIP location (1) Adjust the ellipse area of CARRIAGE SHAFT CL IP and th[...]

  • Page 33

    1 - 26 3-3-6 Applying White Sheet (1) Rib bum ps are provi ded on the ri ght side and the bottom si de of the F AU (Film Adapter Unit) Protective She et. (See the photo shown below , the direct ions when you open the docum ent cover .) T emporally att ach the white sheet t o a place inside the rib bum ps on the right side (about 1 m m inside or les[...]

  • Page 34

    1 - 27 NG Example: The e dges of the white sheet are located on the scanner top cover . Figure1-19 Location confirmation to apply the white sheet (the rear side and the right side) (NG example)[...]

  • Page 35

    1 - 28 3-3-7 Grease application Figure 1-20 Grease application1 (1) (9) (10) (2) (3) (4) (2) (8)[...]

  • Page 36

    1 - 29 Figure 1-21 Grease application2 Part name Where to appl y grease / oil Grease / oil name Grease / oil amount 1 Entire surface the CARRIAGE SLIDER conta cts FLOIL KG107A Chassis 2 CARRIAGE SHAFT sliding portion FLOIL KG107A 3 CARRIAGE SHAFT CAM L sliding portion MOLYKOTE HP300 4 CARRIAGE SHAFT CAM R sliding portion MOLYKOTE HP300 Chassis 5 LI[...]

  • Page 37

    1 - 30 3-3-8 Waste ink counter setting When the SPCNT board ass'y is replaced, check th e am ount of the waste ink capacity before the replacement. After the replacem ent, register th e amount of the waste ink capacity on the new SPCNT board ass’y that has been replaced. To check the waste ink cap acity, print out the EEPROM information prin[...]

  • Page 38

    1 - 31 Date Di spla y YYYY/MM/D D * MM/DD/ YYYY * DD/MM/ YYYY Memory Card Protect * On OFF Slide Show * Fast Fine (USA) (EUROPE) Languages Se lectio n * ENGLISH * ENGLISH FRANCAIS FRANCAIS ESPANOL ESPANO L PORTUGUES PEUT SCH ITAL IANO NEZERLANDS SUOMI PORTUGUES NORSK SVENSKA DENSK Auto Feed Sw itch * OFF ON Two- Sided Copy Setting * Vertical Horizo[...]

  • Page 39

    1 - 32 [FI LM] [Menu] Color Negative Fil m Single- photo Print Black & White Negative Multi-photo s Print Color Positiv e F il m Printing All Ph oto Special Photo P rint 35mm Slide Print all Pho tos Printing With Fading Correc tion Maintenance/Settin gs [FI LM] [Setting s] Paper Size Media Ty pe Qualit y Border/Borde rless [PHO TO] [Menu] Singl[...]

  • Page 40

    1 - 33 3-5. SERVICE SWITCHES 3-5-1 Hardware Switches There is no service hardware switch on the Circuit board. 3-5-2 Service Data Setting Service data can be checked and changed with items on display menus. The effective SSSWs/ parameters and their default va lues in this m achine are shown in Service menu in this chapter. #1 SSSW (Service soft swi[...]

  • Page 41

    1 - 34 3-5-3 Service Data Registration / Setting Method Service data can be registered/set by the following operatio ns: (1) User data mode selection Press the Menu key. Standby(Copy Mode) (2) Sevice data mode selection Press the SCAN, COPY, and then SCAN button. (3) Menu item selection Select the menu item by pressing the button. Press the OK butt[...]

  • Page 42

    1 - 35 3-5-4 Service Data Flowchart #1 SSSW Bit Service Data Error management Not used Not used Not used Not used Scan condition settings Not used Not used Not used Not used Not used Page timer settings Not used Not used Not used Not used Not used Not used Not used Not used Not used Not used Not used Not used Not used Not used Not used Not used Fla[...]

  • Page 43

    1 - 36 #5 TYPE (Type setting) U.S.A. EUROPE U. K. SWEDEN SWISS AUSTRIA DENMARK NORWAY HOLLAND BELGIUM AUSTRALIA FINLAND N. Z. ITALY SPAIN PORTUGAL IRELAND HONG KONG CYGNUS-P HONG KONG MALAYSIA HUNGARY SAF KOREA CHINA GERMAN FRANCE SINGAPORE CZECH SLOVENIA CANADA JAPAN RUSSIA ASIA POLAND EUROPE2 STANDARD Figure 1-27 Service Data (2/4) Caution: #5 TY[...]

  • Page 44

    1 - 37 #7 PRINTER (Printer function settings) #1 SSSW SW01 SW06 SW07~20: SW20 Not used Not used Not used Leading edge margin T railing edge margin (Blac k pr inting) Not used SUCTION 01: 18 (mm) 02: 0 03: 0 04: 0 05: 5 (mm) Item 06~30: 30: –––––––– –––––100 Not used SW02~05: Not used 76543210 Bit Not used Reduction setting[...]

  • Page 45

    1 - 38 #8 CLEAR #9 ROM TEL USER SW SER VICE SW NCU SER VICE DA T A REPOR T COUNTER ALL Dialling data initialization User data and ser vice data #1 to #3 initialization User data and ser vice data #1 to #3 and #6 to #7 initialization #4 NCU setting data initialization Data on system dump list initialization Data on activity repor t initialization T [...]

  • Page 46

    1 - 39 3-5-5 Explanation of service data a) SSSW (Service Soft Switch settings) The items registered and set by each of these switche s comprise 8-bit switches. The figure below shows which num bers are assigned to whi ch bits. Each bit has a value of eith er 0 or 1. Figure 1-30 Bit Switch Display See the chart in the service data shown in this Ch [...]

  • Page 47

    1 - 40 3-5-6 New SSSWs/parameters added to this model #1 SSSW (service soft switch setting) SW01 (service soft switch 01: error management) Bit Function 1 0 0 Service error c ode Output Not output 1 Error dump list Output Not output 2 Not used 3 Not used 4 (New ) ##300 series service erro r code Output Not ou tpu t 5 Not used 6 Not used 7 Not used [...]

  • Page 48

    1 - 41 #7 PRINTER (printer function settings) 2. NUMERIC PA RAM. No. Function Selecting range Default setting 05 Trailing edge m argi n 0 ~ 9999 5 ( 5 mm) [Parameter 05] Sets the print image trailing edge margin. 5. INK ABS CAPA This switch allows the waste i nk capacity stored in the PCNT board to be c hecked or entered. [SUCTION] At #5 INK AB S C[...]

  • Page 49

    1 - 42 3-5-7 SSSW Default Setting TYPE U.S.A. EUROPE U.K. SWEDEN SWISS AUSTRIA #1 SSSW SW01 00000000 00010000 000100 00 00010000 00010000 0001 0000 SW02 00000000 00000000 000000 00 00000000 00000000 0000 0000 SW03 00000000 00000000 000000 00 00000000 00000000 0000 0000 SW04 10000000 10000000 100000 00 10000000 10000010 1000 0010 SW05 00000000 00000[...]

  • Page 50

    1 - 43 TYPE U.S.A. EUROPE U.K. SWEDEN SWISS AUSTRIA SW31 00000000 00000000 000000 00 00000000 00000000 00000000 SW32 00000000 00000000 000000 00 00000000 00000000 00000000 SW33 00000000 00000000 000000 00 00000000 00000000 00000000 SW34 00000000 00000000 000000 00 00000000 00000000 00000000 SW35 00000000 00000000 000000 00 00000000 00000000 0000000[...]

  • Page 51

    1 - 44 TYPE DENMARK NOR W A Y HOLLAND BELGIUM AU STRALIA FINLAND #1 SSSW SW01 00010000 00010000 000100 00 00010000 00010000 0001 0001 SW02 00000000 00000000 000000 00 00000000 00000000 0000 0000 SW03 00000000 00000000 000000 00 00000000 00000000 0000 0000 SW04 10000000 10000010 100000 10 10000000 10000000 1000 0000 SW05 00000000 00000000 000000 00 [...]

  • Page 52

    1 - 45 TYPE DENMARK NOR W A Y HOLLAND BELGIUM AU STRALIA FINLAND SW31 00000000 00000000 0000 0000 00000000 00 000000 00000000 SW32 00000000 00000000 0000 0000 00000000 00 000000 00000000 SW33 00000000 00000000 0000 0000 00000000 00 000000 00000000 SW34 00000000 00000000 0000 0000 00000000 00 000000 00000000 SW35 00000000 00000000 0000 0000 00000000[...]

  • Page 53

    1 - 46 TYPE N.Z IT AL Y SP AIN POR TUGAL IRELAND HONG KONG #1 SSSW SW01 00010000 00010000 000100 00 00010000 00010000 0001 0000 SW02 00000000 00000000 000000 00 00000000 00000000 0000 0000 SW03 00000000 00000000 000000 00 00000000 00000000 0000 0000 SW04 10000000 10000010 100000 10 10000010 10000000 1000 0000 SW05 00000000 00000000 000000 00 000000[...]

  • Page 54

    1 - 47 TYPE N.Z IT AL Y SP AIN POR TUGAL IRELA ND HONG KONG SW31 00000000 00000000 0000 0000 00000000 00 000000 00000000 SW32 00000000 00000000 0000 0000 00000000 00 000000 00000000 SW33 00000000 00000000 0000 0000 00000000 00 000000 00000000 SW34 00000000 00000000 0000 0000 00000000 00 000000 00000000 SW35 00000000 00000000 0000 0000 00000000 00 0[...]

  • Page 55

    1 - 48 TYPE MALA YSIA HUNGAR Y SAF KOREA CHINA GERMAN #1 SSSW SW01 00010000 00010000 000100 00 00010000 00010000 0001 0000 SW02 00000000 00000000 000000 00 00000000 00000000 0000 0000 SW03 00000000 00000000 000000 00 00000000 00000001 0000 0000 SW04 10000000 10000000 100000 00 10000000 10000000 0000 0010 SW05 00000000 00000000 000000 00 00000000 00[...]

  • Page 56

    1 - 49 TYPE MALA YSIA HUNGAR Y SAF KORE A CHINA GERMAN SW31 00000000 00000000 0000 0000 00000000 00 000000 00000000 SW32 00000000 00000000 0000 0000 00000000 00 000000 00000000 SW33 00000000 00000000 0000 0000 00000000 00 000000 00000000 SW34 00000000 00000000 0000 0000 00000000 00 000000 00000000 SW35 00000000 00000000 0000 0000 00000000 00 000000[...]

  • Page 57

    1 - 50 TYPE FRANCE SINGA PORE CZECH SLOVENIA CANADA JAP AN #1 SSSW SW01 00010000 00010000 000100 00 00010000 00000000 0001 0000 SW02 00000000 00000000 000000 00 00000000 00000000 0000 0000 SW03 00000000 00000000 000000 00 00000000 00000000 0000 0000 SW04 00000010 10000000 100000 00 10000000 10000000 1000 0000 SW05 00000000 00000000 000000 00 000000[...]

  • Page 58

    1 - 51 TYPE FRANCE SINGA PORE CZECH SLOVENIA CANADA JAP AN SW31 00000000 00000000 0000 0000 00000000 00 000000 00000000 SW32 00000000 00000000 0000 0000 00000000 00 000000 00000001 SW33 00000000 00000000 0000 0000 00000000 00 000000 00000000 SW34 00000000 00000000 0000 0000 00000000 00 000000 00000000 SW35 00000000 00000000 0000 0000 00000000 00 00[...]

  • Page 59

    1 - 52 TYPE RUSSIA ASIA POLAND EUROPE2 ST ANDARD #1 SSSW SW01 00010000 00010000 000100 00 00010000 00010000 SW02 00000000 00000000 000000 00 00000000 00000000 SW03 00000000 00000000 000000 00 00000000 00000000 SW04 10000000 10000000 100000 00 10000000 10000000 SW05 00000000 00000000 000000 00 00000000 00000000 SW06 10000000 10000000 100000 00 10000[...]

  • Page 60

    1 - 53 TYPE RUSSIA ASIA POLAND EUROPE2 ST ANDARD SW31 00000000 00000000 0000 0000 00000000 00 000000 SW32 00000000 00000000 0000 0000 00000000 00 000000 SW33 00000000 00000000 0000 0000 00000000 00 000000 SW34 00000000 00000000 0000 0000 00000000 00 000000 SW35 00000000 00000000 0000 0000 00000000 00 000000 SW36 00000000 00000000 0000 0000 00000000[...]

  • Page 61

    1 - 54 TYPE U.S.A. EUROPE U.K. SWEDEN SWISS AUSTRIA #3 NUMERIC Param 01: 0 0 0 0 0 0 02: 10 10 10 10 10 10 03: 15 15 15 15 15 15 04: 12 12 12 12 12 12 05: 4 4 4 4 4 4 06: 4 4 1 4 4 4 07: 350 350 350 350 35 0 350 08: 0 0 0 0 0 0 09: 6 6 6 6 6 6 10: 5500 5500 5500 5500 5500 5500 1 1: 3500 3500 3500 3500 3500 3500 12: 0 0 0 0 0 0 13: 1300 1300 1300 13[...]

  • Page 62

    1 - 55 TYPE DENMARK NOR W A Y HOLLAND BELGIUM AU STRALIA FINLAND #3 NUMERIC Param 01: 0 0 0 0 0 0 02: 10 10 10 10 10 10 03: 15 15 15 15 15 15 04: 12 12 12 12 12 12 05: 4 4 4 4 4 4 06: 4 4 4 4 4 4 07: 350 350 350 350 35 0 350 08: 0 0 0 0 0 0 09: 6 6 6 6 6 6 10: 5500 5500 5500 5500 5500 5500 1 1: 3500 3500 3500 3500 3500 3500 12: 0 0 0 0 0 0 13: 1300[...]

  • Page 63

    1 - 56 TYPE N.Z IT AL Y SP AIN POR TUGAL IRELAND HONG KONG #3 NUMERIC Param 01: 0 0 0 0 0 0 02: 10 10 10 10 10 10 03: 15 15 15 15 15 15 04: 12 12 12 12 12 12 05: 4 4 15 4 4 4 06: 4 4 3 4 4 1 07: 350 350 350 350 35 0 350 08: 0 0 0 0 0 0 09: 6 6 6 6 6 6 10: 5500 5500 5500 5500 5500 5500 1 1: 3500 3500 3500 3500 3500 3500 12: 0 0 0 0 0 0 13: 1300 1300[...]

  • Page 64

    1 - 57 TYPE MALA YSIA HUNGAR Y SAF KORE A CHINA GERMAN #3 NUMERIC Param 01: 0 0 0 0 0 0 02: 10 10 10 10 10 8 03: 15 15 15 15 15 15 04: 12 12 12 12 12 6 05: 4 4 4 4 4 4 06: 4 4 4 4 4 4 07: 350 350 350 350 35 0 350 08: 0 0 0 0 0 0 09: 6 6 6 6 6 6 10: 5500 5500 5500 5500 4300 9000 1 1: 3500 3500 3500 3500 3500 3500 12: 0 0 0 0 0 0 13: 1300 1300 1300 1[...]

  • Page 65

    1 - 58 TYPE FRANCE SINGA PORE CZECH SLOVENIA CANADA JAP AN #3 NUMERIC Param 01: 0 0 0 0 0 0 02: 8 10 10 10 10 10 03: 15 15 15 15 15 15 04: 12 12 12 12 12 12 05: 4 4 4 4 4 4 06: 4 4 4 4 4 4 07: 350 350 350 350 35 0 350 08: 0 0 0 0 0 0 09: 6 6 6 6 6 6 10: 5500 5500 5500 5500 5500 5500 1 1: 3800 3500 3500 3500 3500 3500 12: 0 0 0 0 0 0 13: 1300 1300 1[...]

  • Page 66

    1 - 59 TYPE RUSSIA ASIA POLAND EUROPE2 ST ANDARD #3 NUMERIC Param 01: 0 0 0 0 0 02: 10 10 10 10 10 03: 15 15 15 15 15 04: 12 12 12 12 12 05: 4 4 4 4 4 06: 4 4 4 4 4 07: 350 350 350 350 35 0 08: 0 0 0 0 0 09: 6 6 6 6 6 10: 5500 5500 5500 5500 5500 1 1: 3500 3500 3500 3500 3500 12: 0 0 0 0 0 13: 1300 1300 1300 1300 1300 14: 0 0 0 0 0 15: 120 120 120 [...]

  • Page 67

    1 - 60 3-6 Test Mode / Factory Mode This machine is equipped with the test mode to check operations of various functions listed below . T o enter into the test mode, select TEST MODE in the menu items of the service data an d press th e OK button. T o enter into the F ACTOR Y MODE, press the Menu button after entering in to the TEST MODE. T o end t[...]

  • Page 68

    1 - 61 3-6-2 T est mode menu *[1] SYSTEM TEST *[2] SCANNER [3] PRINTER *[4] MODEM *[7] SENSOR *[8] ETC [1] ROM SUM / CPU SUM [2] SD RAM [2] ADF READ [3] BOOK READ [4] SHADING TEST [6] ENDURANCE *[1] SHUKKEN PATTERN 1 *[2] SHUKKEN PATTERN 2 *[3] CD-R CHECK PATTERN *[4] EEPROM *[5] ENDURANCE [6] CD-R CALIBRATION [1] RELAY [2] TONAL [3] DTMF [4] G3 FA[...]

  • Page 69

    1 - 62 3-6-3 Factory mode menu [1] PANEL [2] PRINTER *[3] CCD SELF CHECK *[4] SCAN *[5] FILM SCAN *[6] G3 TX [7] IRDA *[8] CR GEAR ADJUST *[9] CD-R (MANUAL) SHUKKEN *PURGE *CD-R FACTORY MODE "*" indicates that these are not used in the field. Figure 1-3 3 Factory Mode[...]

  • Page 70

    1 - 63 3-6-4 Operation Panel Tests If you select test menu in the FACTORY mode, [1] PANE L is displayed. To select the test menu, press the OK button. In this test, check th at the display, LED lamps, and keys on the control panel are operating correctly. (a) Display test When the Color Start key is pressed from the Panel menu, patterns in black or[...]

  • Page 71

    1 - 64 3-6-5 PRINT TEST Select SHUKKEN of the PRINTER test fr om the F ACTOR Y MODE menu to print out the prin t pattern. The following items can be checked in the print pattern. <EEPROM inform ation contents> On the service test print (sam ple below), confir m the EEPROM information as shown below. (The information is given in the upper po r[...]

  • Page 72

    1 - 65 <Service test print sample> Figure 1-34 Service tes t print Check 1 N ozzle check pattern Check 3 Straight line Check 2 T op of from accur acy Check 4 Halftone[...]

  • Page 73

    1 - 66 3-6-6 CD-R Calibration When SPCNT board ass’y , CD-R t ray , or a unit or a part of printer (suc h as Carriage unit, Pum p unit) is replaced, perform the CD-R calibration as follo ws (re gistration of C DR sensor compen sation value data). 1. Place A4 plain paper on the Auto Sheet Feeder . 2. From the TEST MODE menu, pe rform [3] PRINTER -[...]

  • Page 74

    1 - 67 3-8 V erification Items 3-8-1 EEPROM information print <How to re ad EEP ROM in format ion p rint > [Print sample] MP770 V0.2 0 IF(USB1=1 1284=0) D=004.5 ST=2012/12 /12-00:30 ER(ER0=161 2 ER1=1602) LPT=2 012/12/13-02: 16 PC(M=000 R= 00 0 T=0 0 3 D= 004 C=002) CLT(BK=201 2/ 1 2/13-02:22 CL=20 12/12/13-02: 2 2) CH=00001 CT(BK1 =040 BK2=0[...]

  • Page 75

    1 - 68 22. Auto duple x print pages (total, Phot o Paper Plus Double Side d, p ost car d) 23. Came ra Direct print pages (t otal) 24. Borderl ess print pages 25. L & 4x6 print pages 26. Number of C D-R s pri nted 27. CD-R print position adjustment 28. CD-R sensor correction v alue 29. Print hea d temperature (BK/ CL) 30. Inside tem perature 31.[...]

  • Page 76

    1 - 69 4. Cleaning Your Machine This section de scribes the necessary cl eaning procedures fo r your machine. 4-1 CAUTION • Be sure to turn OFF the power and disconnect the power cord before cleaning the machine. • If you turn OFF the machine, all the documents stored in memory are deleted. Print all the necessary document s stored in mem ory b[...]

  • Page 77

    1 - 70 4-4. Cleaning The Interior Regularly clean the interior of the machine to avoid deterioration in print quality du e to parts being dirtied by in k o r pape r dust. Figure 1-36 Cleaning The Interior 4-5 Cleaning the paper feed roller Follow this procedure: 1. Connect t he power cord, an d power on the machine. 2. Remove a ny paper from the A [...]

  • Page 78

    1 - 71 4-6 Cleaning The Bottom Plate Follow this procedure: 1. Power on then connect the powe r cord. 2. Remove a ny paper from the A uto Sheet Feeder. 3. Prepare a s heet of A4 or Lette r size plain paper. Fold it in half along the l ong edge. Unfold the pape r, then load it in the paper support with the outside edg e of the fold facing down. 4. P[...]

  • Page 79

    1 - 72 5. TRANSPOR T A TION This section describes the procedures for transpor ting the printer for returning after repair, etc. (1) Keep the print head and ink tank s in stalled in the carriage. [See NOTE (1) on the next page.] (2) Turn off the printer to securely lock the carriage in the home position. (When the printer is turned off, the carriag[...]

  • Page 80

    1 - 73 Caution: (1) If the pri nt head is remove d from the prin ter and left alone by itself, ink (especial ly the pigment blac k ink) is likely to dry. For this reason , keep th e prin t head installed in the printer even during tran sportation. (2) Securely lock the carriage in the home positi on, to prevent the ca rriage from m oving and applyi[...]

  • Page 81

    Part 2 Technical Reference[...]

  • Page 82

    2 - 1 1. NEW TECHNOLOGIES (1) Dye black ink adoption In addition to the pigment black ink, dye black ink is adop ted in this machine, so that special p aper can be printed i n black ink. (Fo r printing plain paper , the pigment black ink is use d.) (2) Automatic Print Head Position Alignment In this machine, the p rint head position can be aligned [...]

  • Page 83

    2 - 2 < Phenomena of predictable troubles and the Solutions (how to avoid the troubles)> 1) Although the paper size is correct (A4/L TR) and the pr int head position alignm ent pattern is printed correctly , an error of the automatic print head position alignm ent failure occurs. [Solution] Set “Align heads manually” to valid a t the driv[...]

  • Page 84

    2 - 3 2. CLEANING MODE AND AMOUNT OF INK PURGED To prevent p rinting problem s due to bubbles, d ust, or ink cloggi ng, print head clea ning is perform ed before the start of printing, except in the following cases: - Cleaning on arrival: Performed when the access cover is closed. - Cleaning by dot count: Pe rformed after eje ction of paper ( or af[...]

  • Page 85

    2 - 4 Condition Det ails Amount of ink used(g) Est. required time (sec) Manual cleaning (Black/Color/All at the sametime) - Via the operation panel (All at the same ti me only) - Via the printer driver (Selectable fro m Black, Color, or All at the same time) 0.14(BK) 0.50(Col or) 45 ( All at the same time) 30(BK) 40(Color ) Deep cleaning (Black/Col[...]

  • Page 86

    2 - 5 3. Print Mode (1) Copy INK BK :BCI-3eBK (Column: Number C :BCI-6C 5pl of Colors) M :BCI-6M 5pl Y :BCI-6Y k :BCI-6BK c :BCI-6C 2pl m :BCI-6M 2pl (”CMcm” shown in a col umn means printing in the mixture of C M5pl/cm2pl .) 54321 Mode color draft color standard color fine Resolution(dpi) 150x600 1200x1200dpi 1200x1200dpi CMYBK CMYBK CMYBKcm N[...]

  • Page 87

    2 - 6 (2) Standard Color Printing (at PC Printer Driver) Defult setting Can be set at Main tab custom setting Inktank 5 color : BCI-3eBK / 6BK / 6C / 6M / 6Y 4 color *1 : BCI-3eBK / 6C / 6M / 6Y 4 color *2 : BCI-6BK / 6C / 6M / 6Y 3 color : BCI-6C / 6M / 6Y 1 color : BCI-3eBK paper t ype Drv.UI Fast < ―― > High Qu ality Custom 5 4 3 2 1 P[...]

  • Page 88

    2 - 7 (3) Standard Gray Scale Printing (at PC Printer Driver) Paper Type Drv.UI Fast < ―― > High Quality C u s t o m 5432 1 Plain Paper Print Quality Custom Draft Standard High Resolution(dpi ) 300x300 300x300 600x600 600x600 Pass 1 pass 1 pass 1 pass 4 pass Print control Ink 1 co lor 1 colo r 1 color 1 color Postal Card Print Quality Sta[...]

  • Page 89

    2 - 8 (5) Duplex Printing (at PC Printer Driver) Paper Ty pe Drv.UI Fast < ―― >H i g h Q u a l i t y Custom 5 4 3 2 1 Plain paper Print Quality Custom Draft Standard High Resolution(dpi) 6 00x600 600x600 1200x12 00 1 200x1200 Pass 1 pass 1 pass 1 pass 4 pass Print control Ink 4 color*1 4 color*1 4 color*1 4 color*1 S uper Ph oto P aper Do[...]

  • Page 90

    2 - 9 4. FAQ(Problems Specific to the MP760 and Corrective Actions) No * Function Phenomenon Condition Cause Corrective acti on Possible call or complaint 1 C Prin t results Margin (approx. .3mm) -Paper feeding from the cassette, Photo Paper Plus Do uble Sided (A4), orderless printing, printing on the back si de of paper -In the low temperature and[...]

  • Page 91

    2 - 10 No * Function Phenomenon Condition Cause Corrective acti on Possible call or complaint 6 A Print results Soiling on the back side of paper (lines or streaks parallel to the paper feed direction) -After cont inuous borderless printing of small sized paper (such as 4x6), when a lar ger sized paper (su ch as A4) is rinted. -With Phot o Paper Pl[...]

  • Page 92

    2 - 11 No * Function Phenomenon Condition Cause Corrective acti on Possible call or complaint 8 C Print resu lts Scratch es on paper -PP-101D, PP-101 , PR-101, SG-101, etc. -Paper feeding from the cassette -Multiple number of sheets loaded -Paper is scratched. -Marks appea r on printed paper. -Change t he paper feeding m ethod from the cassette to [...]

  • Page 93

    Part 3 Appendix[...]

  • Page 94

    3 - 2 1. PIXMA MP760 Specification <GENERAL> Printer YES Scanner YES Copy YES Facsimile NO Memory Card YES Memory Card Slot YES Media CF(Type I/II) Micro Drive Smart Media SD/miniSD* Multi Media Card xD-PictureC ard* Memory Stick/Memory Stick Pro/Memory Stick Duo*/Memory Stick Pro Duo*/Magicg ate Memory Stick Magicgate Mem ory Stick Duo* *At [...]

  • Page 95

    3 - 3 Letter size)A4 (Photo Paper Pro, P hoto Paper Plus Glossy, Phot o Paper Plus Sem i-Gloss, or Glossy Photo Paper A4 size) Layout Pri nt Standard: Bord erl e ss, B ordere d, Index Print: 16-80 images (Depending on the size of print media) Photo Index S heet YES Power Consum ption MAX Approx. 40W Standby Approx. 20W Noise Standby None Copy (C as[...]

  • Page 96

    3 - 4 (ISO JIS-SCID No.5 pat tern, Plain std m ode) Magenta (BCI-6M) appr ox . 48 0 pa ges (ISO JIS-SCID No.5 pat tern, Plain std m ode) Cyan (BCI-6C) approx. 640 pa ges (ISO JIS-SCID No.5 pat tern, Plain std m ode) Black (BCI-6BK) approx. 2,00 0 page s (ISO JIS-SCID No.5 pat tern, Plain std m ode) Ink Remaining Detection YES Detection Met hod pris[...]

  • Page 97

    PRINTED IN JAPAN (IMPRIME AU JAPON) CANON I NC.[...]