Canon MP 1000 manual

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Table of contents for the manual

  • Page 1

    Multi PASS 1000 USER’S MANUAL Canon[...]

  • Page 2

    ii Contents Copyright This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or part, without the prior written consent of Canon U.S.A. © Canon U.S.A., Inc. 1995 Disclaimer Canon U.S.A., Inc. has reviewed this manual thoroughly to ensure that it w[...]

  • Page 3

    Contents iii Trademarks Canon is a registered trademark and MultiPASS is a trademark of Canon Inc. CompuServe is a registered trademark of CompuServe Information Services, Inc. Centronics is a registered trademark of Centronics Data Computer Corporation. Epson is a registered trademark of Seiko Epson Corporation. Epson LQ is a trademark of Epson Am[...]

  • Page 4

    iv Contents USERS IN U.S.A. PRE-INST ALLA TION REQUIREMENTS FOR CANON F ACSIMILE EQUIPMENT A. Location Supply a suitable table, cabinet, or desk. See Appendix A for the unit’s dimensions and weight. B. Order Informatio n 1. Only a single line, touch tone or rotary telephone set is to be used. 2. Order an RJ11-C modular jack (USOC code), which sho[...]

  • Page 5

    Contents v completely resolved. Users should contact Canon Authorized Service Facilities for servicing of equipment. Information regarding Authorized Service Facility locations can be obtained by calling the Canon U.S.A. Consumer Information Center. CANON U.S.A. CONSUMER INFORMATION CENTER 1-800-828-4040 MONDAY THROUGH FRIDAY 9 A . M . TO 6 P . M .[...]

  • Page 6

    vi Contents USERS IN CANADA PRE-INST ALLA TION REQUIREMENTS FOR CANON F ACSIMILE EQUIPMENT A. Location Supply a suitable table, cabinet, or desk. See Appendix A for the unit’s dimensions and weight. B. Order Informatio n 1. Provide only a single-line to touch-tone or rotary telephone set terminated with a standard 4-pin modular phone plug. (Touch[...]

  • Page 7

    Contents vii Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line individual service may be exten[...]

  • Page 8

    viii Contents[...]

  • Page 9

    Contents ix Contents Chapter 1 Before You Begin ...................................................................................... 1-1 Features and Benefits ................................................................................. 1-3 Using Your Documentation ...................................................................... 1-5 Cus[...]

  • Page 10

    x Contents Chapter 4 Preparing Documents and Making Copies .......................................... 4-1 Preparing Documents ................................................................................ 4-1 Feeding Documents ................................................................................... 4-3 Adding Pages While Sending ......[...]

  • Page 11

    Contents xi Chapter 7 Receiving Fax Documents ....................................................................... 7-1 Receiving Documents Over a Dedicated Fax Line ................................ 7-2 Setting Up the MultiPASS 1000 for Dedicated Receiving ............. 7-2 Receiving Documents Automatically Over a Dedicated Fax Line .............[...]

  • Page 12

    xii Contents Chapter 9 Using Special Dialing .............................................................................. 9-1 Changing Dialing Systems ....................................................................... 9-2 Switching to Pulse Dialing ................................................................ 9-2 Switching to Tone Dialing[...]

  • Page 13

    Contents xiii Chapter 12 Miscellaneous Printer Operations ......................................................... 12-1 Changing Printer Settings ......................................................................... 12-1 Chapter 13 Maintaining the MultiPASS 1000 .......................................................... 13-1 Cleaning the Multi[...]

  • Page 14

    xiv Contents[...]

  • Page 15

    Before You Begin Chapter 1 Before Y ou Begin Thank you for purchasing the new Canon MultiPASS ™ 1000 Document Processing System. We are sure your MultiPASS 1000 will help you work more efficiently and expand your work capacity. The new MultiPASS 1000 is a complete 6-in-1 desktop system for your home or small office. Your new system provides the f[...]

  • Page 16

    1-2 Before You Begin Chapter 1 Your MultiPASS 1000 includes the MultiPASS Desktop Manager for Windows ™ software. This exclusive Canon software package manages the printing, scanning, faxing, and telephone activities of the MultiPASS 1000 through your computer in a single management application. As a scanner, the MultiPASS 1000 supports the TWAIN[...]

  • Page 17

    Chapter 1 Before You Begin 1-3 Features and Benefits The MultiPASS 1000 is a complete 6-in-1 document processing system that incorporates many useful features to meet all your communications requirements as well as your office printing and scanning needs. Excellent print quality The high performance print head offers 360 x 360 dots per inch (dpi) f[...]

  • Page 18

    1-4 Before You Begin Chapter 1 ❏ Memory receiving—approximately 70 pages based on the CCITT #1 Chart, Standard mode ❏ Memory transmission—approximately 50 pages based on the CCITT #1 Chart, Standard mode ❏ Error Correction Mode (ECM) reduces communication errors ❏ Sophisticated networking features include broadcasting, polling, confiden[...]

  • Page 19

    Chapter 1 Before You Begin 1-5 Using Y our Documentation The following documentation is supplied with the MultiPASS 1000 to help you use your new document processing system more efficiently. Please read and use the manuals according to your requirements. Quick Start Guid e This fold-out card summarizes the steps you follow to unpack and set up your[...]

  • Page 20

    1-6 Before You Begin Chapter 1 Customer Support Your Canon MultiPASS 1000 is designed with the latest technology to provide trouble-free operation. The warranty information at the back of this User’s Guide describes Canon’s limited warranty for its products. Be sure to read this warranty information. If you encounter a problem, try to solve it [...]

  • Page 21

    Chapter 1 Before You Begin 1-7 Important Safety Instructions 1. Read these safety instructions and refer to them later if you have any questions. 2. Follow all warnings and instructions marked on the MultiPASS 1000. 3. Place the MultiPASS 1000 on a level surface. Do not place it on an unstable cart, stand, or table. If the MultiPASS 1000 falls, ser[...]

  • Page 22

    1-8 Before You Begin Chapter 1 11. Do not spill liquid of any kind on the MultiPASS 1000. If you spill liquid or if any substance falls into the unit, immediately unplug the MultiPASS 1000. Call your Canon Authorized Service Facility (ASF). 12. Unplug the MultiPASS 1000 from the wall outlet before cleaning. See Chapter 13, Maintaining the MultiPASS[...]

  • Page 23

    Chapter 2 Getting Started 2-1 Getting Started Chapter 2 Getting Started This chapter describes how to properly set up and start using your MultiPASS 1000. It includes: ❏ Selecting a location for your MultiPASS 1000 ❏ Unpacking the MultiPASS 1000 ❏ Learning the MultiPASS 1000 controls and connections ❏ Setting up the MultiPASS 1000 • Attac[...]

  • Page 24

    2-2 Getting Started Chapter 2 Selecting a Location for Y our MultiP ASS 1000 Before you set up your MultiPASS 1000, choose the best location for it. Follow these guidelines: ❏ Place the MultiPASS 1000 in a cool, dry, clean, and well ventilated area that is not subject to extreme changes in temperature or humidity. Make sure the unit is out of dir[...]

  • Page 25

    Chapter 2 Getting Started 2-3 ❏ Make sure there is enough room around the MultiPASS 1000 for the paper to flow freely into and out of the unit. Also, make sure there is adequate ventilation around the MultiPASS 1000. It requires this much space: Getting Started 15.5” 15.5” 7” 13” 20” 7” 17.3”[...]

  • Page 26

    2-4 Getting Started Chapter 2 Unpacking the MultiP ASS 1000 As you unpack the MultiPASS 1000, save the carton and packing material in case you want to move or ship the unit in the future. 1. Carefully remove all items from the box. ❏ It is best to have someone hold the box while you lift the MultiPASS 1000 and its protective packaging out of the [...]

  • Page 27

    Chapter 2 Getting Started 2-5 2. Check to see that you have the following items: ❏ Hardware: ❏ Miscellaneous: MultiPASS 1000 User’s Guide (this manual) Quick Start Guide (fold-out card) Registration card MultiPASS Desktop Manager for Windows (package) If any of these items are damaged or missing, notify your Canon dealer immediately. N ❏ In[...]

  • Page 28

    2-6 Getting Started Chapter 2 Removing the Shipping Materials 1. Remove the two pieces of shipping tape from the printer cover. 2. Remove the two pieces of shipping tape from the printer panel cover. 3. Remove the shipping tape and protective piece of cardboard from the paper cassette. ❏ Press down on the metal paper rest on the bottom of the pap[...]

  • Page 29

    Chapter 2 Getting Started 2-7 Learning the MultiP ASS 1000 Controls and Connections Before using the MultiPASS 1000, it’s a good idea to familiarize yourself with the components and understand their functions. From the Front Getting Started RECEIVED DOCUMENT SUPPORT SENDING DOCUMENT SUPPORT AUTOMATIC DOCUMENT FEEDER (ADF) HANDSET PRINTER COVER HA[...]

  • Page 30

    2-8 Getting Started Chapter 2 From the Side TELEPHONE LINE JACK BI-DIRECTIONAL PARALLEL PORT HANDSET JACK ANSWERING MACHINE/ EXTENSION TELEPHONE/ MODEM JACK POWER CORD CONNECTOR[...]

  • Page 31

    Chapter 2 Getting Started 2-9 Handset Ringer volume switch Use this switch to adjust the volume of the ringer. There are three settings: high, low, and off. N Use the tip of a pen to change the position of the ringer volume switch. Getting Started OFF LOW HIGH RINGER VOLUME SWITCH HOOK BUTTON[...]

  • Page 32

    2-10 Getting Started Chapter 2 Operation Panel PRINTER button Use this button when you need to perform print head cleaning or you want to print from a non-Windows application. See your Software User’s Guide for details on printing from a non-Windows application. PRINT ERROR light Lights when a paper jam occurs if the MultiPASS 1000 is in printer [...]

  • Page 33

    Chapter 2 Getting Started 2-11 ALARM light Flashes when an error occurs, when the MultiPASS 1000 is out of paper or ink, or when received documents are stored in memory. One-touch speed dialing keypad Use these buttons for one-touch speed dialing and to perform special operations. PC interface light Flashes when the computer is accessing the MultiP[...]

  • Page 34

    2-12 Getting Started Chapter 2 Function Buttons and Lights Use these buttons for fax and telephone operations. The lights indicate the status of the MultiPASS 1000. FUNCTION button Use this button with the numeric keypad and the one-touch speed dialing keypad when performing certain operations. You press this button to start most procedures. DOCUME[...]

  • Page 35

    Chapter 2 Getting Started 2-13 One-touch Speed Dialing Keypad Use these buttons for one-touch speed dialing and to perform special operations. The following buttons perform special operations when used in conjunction with the FUNCTION button: ❏ MEMORY TRANSMISSION —Press to send documents from memory. ❏ DELAYED TRANSMISSION —Press to send d[...]

  • Page 36

    2-14 Getting Started Chapter 2 Fax / T elephone Operation Buttons Use these buttons for fax and telephone operations: CODED DIA L / D IRECTORY —This button has two functions: ❏ Press this button once (followed by a two-digit code) to dial a fa x / telephone number registered for coded speed dialing. ❏ Press this button twice to search for fa [...]

  • Page 37

    Setting Up the MultiP ASS 1000 Place the main unit of the MultiPASS 1000 on a level surface with plenty of room to work. Attaching the Handset 1. Locate the handset, handset cradle, and two screws shipped with the MultiPASS 1000. 2. Align the handset rest with the two screw openings on the left side of the fax. 3. Attach one screw and then the othe[...]

  • Page 38

    2-16 Getting Started Chapter 2 4. Set the handset in the handset cradle. 5. Connect the handset to the handset jack marked . Installing the Paper Cassette Before you install the paper cassette, you’ll want to load it with a stack of paper. For the best quality printing, use white copier paper or 20 lb cotton bond paper. (Do not use glossy paper.)[...]

  • Page 39

    4. Open the cover on the paper cassette. 5. Make sure the cover is open all the way. ❏ This lowers the metal paper rest on the bottom of the paper cassette. Chapter 2 Getting Started 2-17 Getting Started[...]

  • Page 40

    2-18 Getting Started Chapter 2 6. Insert the stack of paper into the paper cassette with the printable surface face up. 7. Make sure the paper goes all the way in. ❏ Press down on the four corners of the stack of paper to make sure it is flat in the cassette. 8. Close the cover on the paper cassette. ❏ Check that the corners of the stack are co[...]

  • Page 41

    Chapter 2 Getting Started 2-19 9. Check the MultiPASS 1000 making sure the slot for the paper cassette is clear. ❏ Make sure the area is free of any jammed paper. 10. Align the paper cassette with the slot on the bottom of the MultiPASS 1000 and slowly press it all the way into the slot. ❏ Always grip the paper cassette by its handle. ❏ The p[...]

  • Page 42

    2-20 Getting Started Chapter 2 Connecting the T elephone Line 1. Connect the telephone line to the line jack . 2. Connect the other end of the line to your telephone jack. Attaching the Parallel Cable Your MultiPASS 1000 has an 8-bit, bi-directional, parallel interface port, which allows you to use it with IBM PCs and compatible computers. You need[...]

  • Page 43

    Chapter 2 Getting Started 2-21 To connect the MultiPASS 1000 to the host computer, follow these steps: 1. Make sure the computer is turned off. 2. Connect the parallel cable. ❏ Align the cable connector with the interface port so the shapes match. ❏ Gently press the cable connector into the port. ❏ Secure the cable connector by snapping the t[...]

  • Page 44

    2-22 Getting Started Chapter 2 Attaching the Power Cord C ❏ Use only the power cord that came with the MultiPASS 1000. Using a longer cord or an extension cord may result in reduced voltage or malfunctions. ❏ When unplugging the power cord, always remove it by holding the plug and not the cord. ❏ Make sure no appliances that can cause electri[...]

  • Page 45

    Installing the Ink Cartridge The MultiPASS 1000 comes with one Canon BX-2 ink cartridge. You can use the BX-2 ink cartridge or a Canon BC-02 ink cartridge with your MultiPASS 1000. To install the ink cartridge, follow these steps: 1. Make sure the MultiPASS 1000 is plugged in. ❏ The date and time appear in the LCD display. Don’t worry if the da[...]

  • Page 46

    2-24 Getting Started Chapter 2 3. Pull the green lever on the cartridge holder forward towards the front of the unit (to the open position). 4. Take the ink cartridge out of its box and remove the protective packaging from the cartridge. ❏ Lift off the orange cap from the print head and remove the orange tape. 5. Set the ink cartridge straight do[...]

  • Page 47

    6. Push the green lever up and back until it locks the ink cartridge into place. ❏ The ink cartridge will align automatically as you press the lever back. ❏ Make sure the ink cartridge is secure. 7. Close the printer cover. C Do not move the ink cartridge holder. Attempting to do so may damage the print mechanism. N If the ALARM light is still [...]

  • Page 48

    Cleaning the print head You must clean the print head on a new BX-2 or BC-02 ink cartridge to ensure the best possible print quality. 1. Turn on the printer. ❏ Press the PRINTER button. ❏ Make sure the printer light comes on. 2. Make sure the printer is on-line. ❏ The ON LINE light will be on. 3. Open the printer panel cover. 4. Press and hol[...]

  • Page 49

    Chapter 2 Getting Started 2-27 Attaching the Document Supports Now that the ink cartridge is installed, you can attach the received document support and the sending document support. 1. The tabs on the received document support fit into the slots toward the back of the MultiPASS 1000. ❏ The support then rests on the MultiPASS 1000. Getting Starte[...]

  • Page 50

    2-28 Getting Started Chapter 2 2. The tab on the sending document support fits into the slot above the Automatic Document Feeder (ADF) on the MultiPASS 1000. ❏ The support then rests on the MultiPASS 1000. SENDING DOCUMENT SUPPORT[...]

  • Page 51

    Chapter 2 Getting Started 2-29 Attaching the One-touch Speed Dialing Faceplate Attach the faceplate for the one-touch speed dialing keypad over the dialing buttons. ❏ It fits only one way—the tabs on the faceplate fit into slots on the MultiPASS 1000. Be sure to put the faceplate for the one-touch speed dialing keypad on the MultiPASS 1000; it [...]

  • Page 52

    2-30 Getting Started Chapter 2 T esting the MultiP ASS 1000 Now that the MultiPASS 1000 is set up, you’ll want to test it by printing a help list. Printing the Help List The fastest way to test the MultiPASS 1000 is to print a help list that is built into the system. The help list describes basic operating instructions. 1. Press the FUNCTION butt[...]

  • Page 53

    Chapter 3 Registering Information in the MultiPASS 1000 3-1 Registering Information Chapter 3 Registering Information in the MultiP ASS 1000 This chapter describes how to register information in your MultiPASS 1000. It includes: ❏ Registering guidelines • Using the menu system • Entering numbers • Entering names during registration ❏ Pers[...]

  • Page 54

    3-2 Registering Information in the MultiPASS 1000 Chapter 3 Using the Menu System The MultiPASS 1000 includes a menu system that you use to register information and select fax, telephone, and printer operations. The main menu includes these items: 1.TEL REGISTRATION 5.RX SETTINGS 2.USER SETTINGS 6.PRINTER SETTINGS 3.REPORT SETTINGS 7.BJ PRINT SETTI[...]

  • Page 55

    7. When the operation is complete, press STOP . ❏ Registration ends and the fax returns to standby mode. Entering a Number Whenever you are prompted to enter a fax number or a telephone number, follow these procedures. Use the numeric keypad to enter the number. ❏ You can enter up to 20 digits for a fax number, 32 digits for a speed dialing num[...]

  • Page 56

    Entering a Name Whenever you register a fax number or a telephone number, you can assign a name to that number. To enter a name from the operation panel, you use the numeric keypad to create alphanumeric characters. When entering a name, you will normally see a prompt similar to this: ❏ The :A prompt indicates that you are to enter letters and sy[...]

  • Page 57

    To enter the identifying name, you use the numeric keypad: ❏ Use the chart below to determine which number to press for each character: Press Press To enter this key To enter this key ABCabc 2 PQRSpqrs 7 DEFdef 3 TUVtuv 8 GHIghi 4 WXYZwxyz 9 JKLjkl 5 - . * # ! ” , ; : ^ ` MNOmno 6 _ = / | ’ ? $ @ % # & + ( ) [ ] { } < > } ❏ First [...]

  • Page 58

    Personalizing Y our MultiP ASS 1000 Identifying Y our Documents When sending a document, you can have your fax number and your name (known as your ID), and the current date and time printed out by the receiving fax. This information is called your TTI (Transmit Terminal Identification) and appears at the top of the faxed document in small type. N I[...]

  • Page 59

    Setting the Date and T ime Follow the steps below to set the date and time for your MultiPASS 1000. The date and time appear in the LCD display as well as on the documents you send. 1. Press FUNCTION . 2. Press 2 . 3. Press START/COPY . 4. Press START/COPY . 5. Use the numeric keypad to enter the date and time. ❏ Enter the month, day, and year in[...]

  • Page 60

    6. Press START/COPY . 7. Press STOP . Registering Y our Fax Number Follow the steps below so that your fax number appears on the top of each document you send. 1. Press FUNCTION . 2. Press 2 . 3. Press START/COPY . 4. Press the arrow buttons until the following appears: 5. Press START/COPY . ENTER YOUR TEL TEL= USER SETTINGS 2.ENTER YOUR TEL < &[...]

  • Page 61

    6. Use the numeric keypad to enter your fax number. ❏ You can enter up to 20 digits. ❏ Do not enter dashes, slashes, commas, or other punctuation. Use the one-touch speed dialing keypad as follows: ❏ To enter a space between numbers, press SPACE . ❏ If you make a mistake, press CLEAR . Then enter the number again. ❏ To erase a previously [...]

  • Page 62

    3-10 Registering Information in the MultiPASS 1000 Chapter 3 Registering Y our Name Follow the steps below so that your name and/or company name appears on the top of each document you send. 1. Press FUNCTION . 2. Press 2 . 3. Press START/COPY . 4. Press the arrow buttons until the following appears: 5. Press START/COPY . ❏ The :A prompt indicate[...]

  • Page 63

    Chapter 3 Registering Information in the MultiPASS 1000 3-11 6. Using the numeric keypad and the chart below, enter your name and/or company name by pressing the buttons on the numeric keypad. Press Press To enter this key To enter this key ABCabc 2 PQRSpqrs 7 DEFdef 3 TUVtuv 8 GHIghi 4 WXYZwxyz 9 JKLjkl 5 - . * # ! ” , ; : ^ ` MNOmno 6 _ = / | ?[...]

  • Page 64

    3-12 Registering Information in the MultiPASS 1000 Chapter 3 7. Press > to move the cursor to the right, or press < to move the cursor to the left. 8. Repeat steps 6 and 7 until the entire name appears in the display: 9. Press START/COPY . 10. Press STOP . USER NAME :A CANON USA USER NAME :A C_ < >[...]

  • Page 65

    Chapter 3 Registering Information in the MultiPASS 1000 3-13 Customizing the MultiP ASS 1000 Operations The following sections describe features of your MultiPASS 1000 that you can change to meet your individual needs. Customizing Y our ID You can customize your ID (also known as TTI for Transmit Terminal Identifier) using the following USER SETTIN[...]

  • Page 66

    3-14 Registering Information in the MultiPASS 1000 Chapter 3 3. Press START/COPY . 4. Press the arrow buttons until the following appears: 5. Press START/COPY . 6. Press the arrow buttons to display the item you want to change. TX TERMINAL ID TTI POSITION TTI MARKER 7. Press START/COPY . The LCD displays the setting for the option you select. For e[...]

  • Page 67

    Chapter 3 Registering Information in the MultiPASS 1000 3-15 9. Press START/COPY . 10. If you want to change other settings, start again from step 6. Otherwise press STOP . Customizing the LCD Display Use the following procedure to: ❏ Format the date shown on the display ❏ Choose the language of the display and reports ❏ Set the display brigh[...]

  • Page 68

    3-16 Registering Information in the MultiPASS 1000 Chapter 3 3. Press START/COPY . 4. Press the arrow buttons to display the item you want to change. For example: 5. Press START/COPY . 6. Press the arrow buttons to select a setting. For example: 7. Press START/COPY . 8. If you want to change other settings, start again from step 4. Otherwise press [...]

  • Page 69

    Chapter 3 Registering Information in the MultiPASS 1000 3-17 You’ll find the following items in the USER SETTINGS menu: ❏ OFF HOOK ALARM Turns the off hook alarm on and off OFF ON ❏ HOLD MELODY Turns the hold melody on and off OFF ON ❏ VOLUME CONTROL Changes the volume of the MultiPASS 1000 ring (separate from the volume of the handset), al[...]

  • Page 70

    3-18 Registering Information in the MultiPASS 1000 Chapter 3 3. Press START/COPY . 4. Press the arrow buttons to display the item you want to change. For example: 5. Press START/COPY . The LCD displays the setting for the option you select; for example: 6. Press the arrow buttons to select a setting. For example: 7. Press START/COPY . 8. If you are[...]

  • Page 71

    Chapter 4 Preparing Documents and Making Copies 4-1 Preparing Documents Chapter 4 Preparing Documents and Making Copies This chapter explains how to prepare your documents and then feed them into the MultiPASS 1000. It also describes how to make copies. It includes: ❏ Preparing documents ❏ Feeding documents • Adding pages while sending ❏ Ma[...]

  • Page 72

    4-2 Preparing Documents and Making Copies Chapter 4 ❏ Do not attempt to feed the following types of documents into the MultiPASS 1000: Wrinkled or creased paper Curled or rolled paper Torn paper Carbon paper or carbon-backed paper Coated paper Glossy pictures Onion-skin or thin paper Envelopes These types of paper may cause jams. You can automati[...]

  • Page 73

    Chapter 4 Preparing Documents and Making Copies 4-3 Feeding Documents You can stack up to 30 sheets of paper in the Automatic Document Feeder (ADF). You can specify the resolution of the document you are sending using the DOCUMENT (resolution) button, as follows: ❏ TYPE OF DOCUMENT Use this setting for special documents, such as photographs or bl[...]

  • Page 74

    4-4 Preparing Documents and Making Copies Chapter 4 3. Insert the document face-down into the Automatic Document Feeder (ADF) until you hear a beep. ❏ Insert the top of the page first (for example, your letterhead). ❏ You can stack up to 30 sheets of letter-size paper at one time. 4. Press the arrow buttons to change the density setting for the[...]

  • Page 75

    Chapter 4 Preparing Documents and Making Copies 4-5 Adding Pages While Sending If you want to add pages while the MultiPASS 1000 is sending a document, insert the first new page so it overlaps the last page by about 3/4 inch (2 cm). Wait until the last page is being fed into the MultiPASS 1000 before you add new pages. Preparing Documents[...]

  • Page 76

    4-6 Preparing Documents and Making Copies Chapter 4 Making Copies One of the great features of your MultiPASS 1000 is its ability to make high quality copies. You can make up to 99 copies of one document at a time. N ❏ You cannot copy if the handset is off the hook. ❏ Any dust or foreign matter on the document scanning glass will lower the qual[...]

  • Page 77

    Chapter 4 Preparing Documents and Making Copies 4-7 2. Press START/COPY . ❏ When you press START/COPY without entering a phone number, the LCD displays: N To make a single copy, press START/COPY once more. 3. To make multiple copies, use the numeric keypad to enter the number of copies. ❏ The MultiPASS 1000 can make up to 99 copies at one time.[...]

  • Page 78

    4-8 Preparing Documents and Making Copies Chapter 4 Receiving a Fax While Making a Copy If someone tries to send you a document while the MultiPASS 1000 is copying, follow these steps to receive the document: 1. Press STOP . ❏ Wait for the print head to stop moving (if necessary). 2. Gently open the operation panel. ❏ Do not force it; it opens [...]

  • Page 79

    Chapter 4 Preparing Documents and Making Copies 4-9 Adjusting the Paper Cassette for Legal-size Paper The paper cassette that comes with the MultiPASS 1000 supports both letter-size and legal-size paper. To load legal-size paper in the paper cassette, follow these steps: 1. Remove the paper cassette from the MultiPASS 1000. 2. Open the cover on the[...]

  • Page 80

    4-10 Preparing Documents and Making Copies Chapter 4 4. Grip the handle on the front of the cassette and pull out the cassette’s extension. 5. Align the second set of holes on the cassette’s extension with the holes in the bottom of the cassette and insert the two screws. ❏ Secure the screws by turning them clockwise.[...]

  • Page 81

    Chapter 4 Preparing Documents and Making Copies 4-11 6. Remove the cover from the paper cassette. ❏ Grip the sides of the cover near the paper cassette and gently press in on the plastic. 7. Lift the cover off the paper cassette. Preparing Documents[...]

  • Page 82

    4-12 Preparing Documents and Making Copies Chapter 4 8. Align the tabs on the side of the cover with the slots on the side of the paper cassette (closer to the front of the cassette). ❏ Again, press in slightly on the plastic to fit the tabs into the slots on the paper cassette. 9. Close the cover. You can now use the paper cassette to load legal[...]

  • Page 83

    Chapter 5 Sending Fax Documents 5-1 Sending Fax Documents Chapter 5 Sending Fax Documents This chapter explains how to send fax documents with your MultiPASS 1000. It includes: ❏ Sending a document using regular dialing ❏ Sending a document directly ❏ Sending a document from memory ❏ Sending procedures • Sending large documents • Custom[...]

  • Page 84

    5-2 Sending Fax Documents Chapter 5 Sending a Document Using Regular Dialing You can use regular dialing to enter a fax number that you have not registered for one of the automatic dialing methods. 1. Feed the document face-down into the Automatic Document Feeder (ADF). ❏ The LCD displays the density control box for a few seconds:[...]

  • Page 85

    Chapter 5 Sending Fax Documents 5-3 2. Press the arrow keys to change the density. ❏ Press < to darken the image and press > to lighten the image. 3. Dial the number of the receiving fax. ❏ Use the numeric keypad to enter the number. See page 3-3 for details. 4. Press START/COPY . The MultiPASS 1000 begins sending the document. ❏ The Mu[...]

  • Page 86

    5-4 Sending Fax Documents Chapter 5 Sending a Document Directly To scan and transmit a document one page at a time without first storing it in memory, follow the steps below. This procedure is called “direct sending.” 1. Feed the document face-down into the Automatic Document Feeder (ADF). ❏ The LCD displays the density control box for a few [...]

  • Page 87

    Chapter 5 Sending Fax Documents 5-5 2. Press the arrow keys to change the density. ❏ Press < to darken the image and press > to lighten the image. 3. Dial the number of the receiving fax. ❏ Use the numeric keypad to enter the number. See page 3-3 for details. ❏ You can also use any of the automatic dialing methods described in Chapter 6[...]

  • Page 88

    5-6 Sending Fax Documents Chapter 5 Sending a Document from Memory You can use memory sending to send your document. With memory sending, the MultiPASS 1000 quickly scans the document into memory. Then, after it dials the receiving party, it sends the document from memory. This means you do not have to wait for the MultiPASS 1000 to finish sending [...]

  • Page 89

    Chapter 5 Sending Fax Documents 5-7 To send a document from memory, follow these steps: 1. Feed the document face-down into the Automatic Document Feeder (ADF). ❏ The LCD displays: 2. Press FUNCTION . 3. Press MEMORY TRANSMISSION . DOCUMENT READY MEMORY SELECT MENU DOCUMENT READY Sending Fax Documents[...]

  • Page 90

    5-8 Sending Fax Documents Chapter 5 4. Dial the number of the receiving fax. ❏ Use the numeric keypad to enter the number. See page 3-3 for details. ❏ You can also use any of the automatic dialing methods described in Chapter 6, Using Automatic Dialing . 5. Press START/COPY . The MultiPASS 1000 scans the document into memory. ❏ The LCD displa[...]

  • Page 91

    Chapter 5 Sending Fax Documents 5-9 After scanning the document into memory, the MultiPASS 1000 dials the fax number and sends the document. ❏ The MultiPASS 1000 beeps once to indicate that the document has been sent successfully. ❏ After the document is sent, it is erased from memory. ❏ If an error occurs during sending, the MultiPASS 1000 b[...]

  • Page 92

    5-10 Sending Fax Documents Chapter 5 Sending Procedures You can use the features described in this section with other sending features. Sending Large Documents The MultiPASS 1000 scans up to 50 letter-size pages into its memory (based on CCITT #1 Chart). ❏ If you have more than 50 pages to send, divide the document and send each 50-page or less s[...]

  • Page 93

    Chapter 5 Sending Fax Documents 5-11 Normally you do not need to select a starting speed. When you send a document, the MultiPASS 1000 automatically tries to send at the fastest speed possible (9600 bps). If there is a lot of noise on the line, the MultiPASS 1000 automatically reduces the sending speed for the best transmission. If you know that th[...]

  • Page 94

    5-12 Sending Fax Documents Chapter 5 Selecting Document Settings You can use the MultiPASS 1000’s USER SETTINGS to register a document type and to change the default density setting used by the MultiPASS 1000. T ype of Document Before using the TYPE OF DOCUMENT setting on the operation panel, you must select a document type through the USER SETTI[...]

  • Page 95

    Chapter 5 Sending Fax Documents 5-13 Follow these steps: 1. Press FUNCTION . 2. Press 2 . 3. Press START/COPY . 4. Press the arrow buttons until the following display appears: 5. Press START/COPY . 6. Press the arrow buttons to select the type of document image you want to register. ❏ Select one of the following: HALFTONE AA BLUE PRINT TRACING PA[...]

  • Page 96

    5-14 Sending Fax Documents Chapter 5 Density Control Each time you feed a document into the MultiPASS 1000, the default density setting of 4 is displayed. You can change this setting if you normally send documents that require a lighter or darker setting. The new setting remains in effect until you change it. The density control box looks like this[...]

  • Page 97

    Chapter 5 Sending Fax Documents 5-15 5. Press START/COPY . 6. Press the arrow buttons to select the density you use most often. 7. Press START/COPY . 8. Press STOP . Setting Up Special T ransmission Procedures The TX SETTINGS menu of your MultiPASS 1000 includes options for ECM sending and auto redial. ECM Sending Your MultiPASS 1000 incorporates E[...]

  • Page 98

    5-16 Sending Fax Documents Chapter 5 Keep in mind that even with ECM operating, line errors may occasionally occur. If you communicate over a telephone line affected by line noise, transmitting time may be slightly slower with the ECM feature on. In this case, you can decrease the transmitting time by turning off the ECM feature. Changing the ECM s[...]

  • Page 99

    Chapter 5 Sending Fax Documents 5-17 Auto Redial You can turn the auto redial feature on or off. Auto redial is the ability of your MultiPASS 1000 to redial a number if the line is busy or there is no answer. If you want auto redial on, you can set the amount of time the MultiPASS 1000 waits before redialing and the number of times the MultiPASS 10[...]

  • Page 100

    5-18 Sending Fax Documents Chapter 5 7. Press START/COPY . 8. If you turned on the AUTO REDIAL feature, continue with the following steps. Otherwise, go to step 13. 9. Use the numeric keypad to enter the number of times (between 1 and 10 ) you want the MultiPASS 1000 to redial. 10. Press START/COPY . 11. Use the numeric keypad to enter the time in [...]

  • Page 101

    Chapter 5 Sending Fax Documents 5-19 Customizing the T ransmission Speed Use the following procedure to set the starting speed when sending documents. The following item is found in the SYSTEM SETTINGS menu: ❏ TX START SPEED Changes the initial sending speed the MultiPASS 1000 uses to send documents. (If the quality of the telephone line is poor [...]

  • Page 102

    5-20 Sending Fax Documents Chapter 5 6. Press the arrow buttons to select a setting. For example: 7. Press START/COPY . 8. If you want to change other settings, start again from step 4. Otherwise press STOP . TX START SPEED DATA ENTRY OK TX START SPEED 4800 bps < >[...]

  • Page 103

    Chapter 6 Using Automatic Dialing 6-1 Using Automatic Dialing Chapter 6 Using Automatic Dialing The MultiPASS 1000 gives you several time-saving features that allow you to send documents and make calls with the touch of one or three buttons. This chapter describes how to make fax and telephone calls using these automatic dialing methods: ❏ One-to[...]

  • Page 104

    6-2 Using Automatic Dialing Chapter 6 3. Press START/COPY . 4. To register a fax number, press START/COPY again. 5. Press the arrow buttons until you see the one-touch speed dialing number for which you want to register a fax number ( F01 , F02 , etc.). ❏ If a number is already registered for this one-touch speed dialing button, the LCD displays [...]

  • Page 105

    9. Press START/COPY . 10. Press the arrow buttons to choose whether or not to set the sending speed, long distance setting, and/or select to send the fax confidentially or to a Canon relay fax machine. ❏ For now, press > for regular sending. ❏ If you want to set the sending speed and long distance setting, see Chapter 5, Sending Fax Document[...]

  • Page 106

    ❏ If you make a mistake by pressing the wrong one-touch speed dialing button, press STOP twice. Then press the correct one-touch speed dialing button. ❏ If the ALARM light is flashing for any reason, correct the error and press STOP . If necessary, refer to Chapter 14, Troubleshooting . Registering Y our Most Frequently Called T elephone Number[...]

  • Page 107

    6. Press the arrow buttons until you see the one-touch speed dialing number for which you want to register a telephone number ( T01 , T02 , etc.). ❏ If a number is already registered for this one-touch speed dialing button, the LCD displays the number. 7. Use the numeric keypad to enter the telephone number. ❏ See page 3-3 for details. 8. Press[...]

  • Page 108

    Making a One-touch Speed Dialing T elephone Call To dial a telephone number at the press of one button, use one- touch speed dialing. After registering the one-touch numbers, you can speed dial as follows: 1. Press ON HOOK or lift up the handset. 2. Press the one-touch speed dialing button you wish to call. ❏ If no number is registered for the on[...]

  • Page 109

    Using Coded Speed Dialing Numbers To dial a telephone number at the press of three buttons, use coded speed dialing. Each two-digit coded speed dialing number can contain either a fax number or a telephone number. Registering Coded Speed Dialing Numbers You can register up to 80 locations with each number containing up to 32 digits. 1. Press FUNCTI[...]

  • Page 110

    7. Use the numeric keypad to enter the fax or telephone number. ❏ See page 3-3 for details. 8. Press START/COPY . 9. Use the numeric keypad to enter a name that corresponds to the fax or telephone number you entered. ❏ See page 3-4 for details. ❏ You can enter up to 16 characters. 10. Press START/COPY . 11. Press the arrow buttons to choose w[...]

  • Page 111

    Using Coded Speed Dialing for Fax Numbers 1. Place the document face down in the Automatic Document Feeder (ADF). 2. Press the CODED DIA L / DIRECTORY button in the middle of the operation panel. 3. Use the numeric keypad to enter the appropriate two-digit coded speed dialing code. ❏ If no number is registered for the code you entered, the LCD di[...]

  • Page 112

    6-10 Using Automatic Dialing Chapter 6 Using Group Dialing To dial a group of registered one-touch or coded speed dialing fax numbers, use group dialing. By registering each group under a one-touch speed dialing button or coded speed dialing code, you press only one or three buttons to send a document to many different locations. You can use group [...]

  • Page 113

    Chapter 6 Using Automatic Dialing 6-11 5. Press START/COPY . 6. Press the arrow buttons until the number of the one-touch speed dialing button or the two-digit code you want to register as a group appears. ❏ The MultiPASS 1000 tells you if a number is assigned to another type of dialing method. ❏ You can press the CODED DIAL / DIRECTORY button [...]

  • Page 114

    6-12 Using Automatic Dialing Chapter 6 10. Use the numeric keypad to enter the group name. ❏ See page 3-4 for details. ❏ You can enter up to 16 characters. 11. Press START/COPY . 12. To register additional fax numbers for group dialing, start this procedure again with step 6. Otherwise press STOP . Sending a Document Using Group Dialing 1. Plac[...]

  • Page 115

    Chapter 6 Using Automatic Dialing 6-13 After scanning the document into memory, the MultiPASS 1000 automatically dials each number in the group. It dials the numbers in the order that you registered them. ❏ If there is no group registered under the one-touch speed dialing button or two-digit code, the LCD displays the NO TEL # message. Make sure [...]

  • Page 116

    6-14 Using Automatic Dialing Chapter 6 5. If you want to erase one-touch or coded speed dialing numbers from the group, first press the arrow buttons to locate the number you want to erase. ❏ Then press CLEAR . 6. Press START/COPY . ❏ If you want to change the name of the group, enter the new name now; see page 3-4 for details. 7. Press START/C[...]

  • Page 117

    Chapter 6 Using Automatic Dialing 6-15 Using Expanded Dialing To dial a long fax number (up to 118 digits) at the touch of one to three buttons, use expanded dialing. You can register each entry under a one-touch or coded speed dialing number. Registering Expanded Dialing Numbers To dial a long fax number (up to 118 digits) at the touch of one to t[...]

  • Page 118

    6-16 Using Automatic Dialing Chapter 6 7. Press START/COPY . 8. Use the numeric keypad to enter the fax number. ❏ See page 3-3 for details. 9. Press START/COPY . 10. Use the numeric keypad to enter the name. ❏ See page 3-4 for details. ❏ You can enter up to 16 characters. 11. Press START/COPY . 12. Press STOP . Sending a Document Using Expand[...]

  • Page 119

    Chapter 6 Using Automatic Dialing 6-17 Using Directory Dialing To dial any fax or telephone number that is registered for one- touch or coded speed dialing, you can use directory dialing. Directory dialing is similar to using a telephone book because it allows you to look up a number by the name under which it is registered. You must make entries f[...]

  • Page 120

    6-18 Using Automatic Dialing Chapter 6[...]

  • Page 121

    Chapter 7 Receiving Fax Documents 7-1 Receiving Fax Documents Chapter 7 Receiving Fax Documents This chapter explains how to receive fax documents with your MultiPASS 1000. It includes: ❏ Receiving documents over a dedicated fax line ❏ Receiving both documents and telephone calls over a shared fax/telephone line ( FAX/TEL SWITCH ) ❏ Receiving[...]

  • Page 122

    7-2 Receiving Fax Documents Chapter 7 Receiving Documents Over a Dedicated Fax Line The MultiPASS 1000 is set up at the factory for both fax transmission and telephone calls. If you have a dedicated fax line, you need to set the MultiPASS 1000 for dedicated receiving. Setting Up the MultiP ASS 1000 for Dedicated Receiving When you set the MultiPASS[...]

  • Page 123

    Chapter 7 Receiving Fax Documents 7-3 6. Press the arrow buttons to change the setting to OFF . 7. Press START/COPY . 8. Press STOP . Receiving Documents Automatically Over a Dedicated Fax Line When the MultiPASS 1000 is set up for a dedicated line, it automatically receives documents whenever a call comes over the fax line. N The MultiPASS 1000 ca[...]

  • Page 124

    7-4 Receiving Fax Documents Chapter 7 Receiving Both Documents and T elephone Calls Over a Shared Fax / T elephone Line (F AX / TEL SWITCH) If you have only one phone line in your office, you can set up the MultiPASS 1000 to receive both documents and telephone calls. Setting Up the MultiP ASS 1000 for a Shared Line N The MultiPASS 1000 is automati[...]

  • Page 125

    Chapter 7 Receiving Fax Documents 7-5 5. Press START/COPY . 6. Press the arrow buttons to change the setting to ON . 7. Press START/COPY . 8. Press STOP . Receiving Both Documents and T elephone Calls Automatically You can set the MultiPASS 1000 to monitor all incoming calls over the fax / telephone line. When the MultiPASS 1000 receives an incomin[...]

  • Page 126

    7-6 Receiving Fax Documents Chapter 7 ❏ If the INCOMING RING function is set to OFF , the MultiPASS 1000 does not ring when it receives a call from another fax machine that is trying to send a document. This is so that you are not disturbed when your MultiPASS 1000 is communicating with another fax machine. T he MultiPASS 1000 automatically recei[...]

  • Page 127

    Chapter 7 Receiving Fax Documents 7-7 Receiving Documents in Memory When the MultiPASS 1000 is set for automatic receiving and the paper or ink runs out, the unit stores incoming documents in memory. The MultiPASS 1000 can store up to 70 letter-size pages (based on CCITT #1 Chart). When the MultiPASS 1000 receives documents in memory, you see one o[...]

  • Page 128

    7-8 Receiving Fax Documents Chapter 7 Receiving a PC Fax Document in Memory You can use your MultiPASS 1000 as a PC fax through the MultiPASS Desktop Manager for Windows. See your Software User’s Guide for details. Through the desktop manager, you can set up the MultiPASS 1000 to upload received documents to your computer. When you select this op[...]

  • Page 129

    Chapter 7 Receiving Fax Documents 7-9 Receiving Documents Manually You may want to set the MultiPASS 1000 to receive documents manually in the following cases: ❏ You want to receive a document while you print reports, register information, or use the MultiPASS 1000 as a computer printer. ❏ You want to personally check each incoming call to see [...]

  • Page 130

    7-10 Receiving Fax Documents Chapter 7 Setting the MultiP ASS 1000 to Switch Automatically from Manual to Automatic Receiving To prevent you from missing incoming documents when the MultiPASS 1000 is set to manual receiving, you can set the unit to automatically answer the phone and switch to automatic receiving after it rings for a certain amount [...]

  • Page 131

    Chapter 7 Receiving Fax Documents 7-11 6. Press the arrow buttons until ON appears. ❏ If you want to turn this feature off, press the arrow buttons until OFF appears. Then go to step 9. 7. Press START/COPY . 8. Use the numeric keypad to enter how many seconds (from 1 to 99 ) you want the MultiPASS 1000 to ring before switching to automatic receiv[...]

  • Page 132

    7-12 Receiving Fax Documents Chapter 7 Receiving Documents Manually Using an Extension T elephone If your extension telephone is connected to the MultiPASS 1000 but is not located near the unit, you can activate reception of a document manually by answering the extension telephone without physically touching the MultiPASS 1000. For this feature, yo[...]

  • Page 133

    Chapter 7 Receiving Fax Documents 7-13 5. Press START/COPY . 6. Press the arrow buttons until ON appears. 7. Press START/COPY . 8. Use the numeric keypad to enter the remote receiving (RX) ID number. ❏ The remote receiving ID is the number you enter from the extension telephone to start the remote receiving operation. ❏ You can choose any two-d[...]

  • Page 134

    7-14 Receiving Fax Documents Chapter 7 Receiving a Document Manually Using the Extension T elephone You can activate reception of a fax manually by using the remote receiving ID on your extension telephone. N The extension telephone must be connected to the MultiPASS 1000 and must be a touch-tone phone. 1. Make sure that you have connected the exte[...]

  • Page 135

    Chapter 7 Receiving Fax Documents 7-15 Customized Receiving Operations The following sections describe various receiving operations you can customize using the MultiPASS 1000 menu system. Receiving Oversized Documents To receive a document longer than the paper installed in your paper cassette, you can set the MultiPASS 1000 to reduce the received [...]

  • Page 136

    7-16 Receiving Fax Documents Chapter 7 4. Press the arrow buttons unti the following display appears. 5. Press START/COPY . 6. Press the arrow buttons until ON appears. 7. Press START/COPY . 8. Press the arrow buttons to select the item you want to change. For example: 9. Press START/COPY . 10. Press the arrow buttons to select the setting. For exa[...]

  • Page 137

    Chapter 7 Receiving Fax Documents 7-17 12. To set the other reduction feature, begin again from step 8. Otherwise, press STOP . N If you set RX REDUCTION to OFF and the sending party sends only one page, the MultiPASS 1000 may print an extra blank page after receiving the document. Setting Up Special Receiving Features Using the RX SETTINGS menu on[...]

  • Page 138

    7-18 Receiving Fax Documents Chapter 7 3. Press START/COPY . 4. Press the arrow buttons until the item you wish to change appears. 1.ECM RX 3.INCOMING RING 7.MEMORY RX 8.MEMORY RX ALARM 9.RX PAGE FOOTER 5. Press START/COPY . For example: 6. Press the arrow buttons until ON or OFF appears. For example: 7. Press START/COPY . 8. If you want to change [...]

  • Page 139

    Receiving Fax Documents Chapter 7 Receiving Fax Documents 7-19 2. Press 5 . 3. Press START/COPY . 4. Press the arrow buttons until the following display appears. 5. Press START/COPY . 6. Press the arrow buttons until ON appears. 7. Press START/COPY . 8. Use the numeric keypad to enter the number of times (from 1 to 99 ) you want the MultiPASS 1000 [...]

  • Page 140

    7-20 Receiving Fax Documents Chapter 7 The following table shows how this function works with the FAX/TEL SWITCH setting: Settings Rings FAX/TEL SWITCH = OFF The MultiPASS 1000 never rings. INCOMING RING = OFF FAX/TEL SWITCH = ON The MultiPASS 1000 does not ring INCOMING RING = OFF when it receives a fax, but does ring when it receives a telephone [...]

  • Page 141

    Chapter 7 Receiving Fax Documents 7-21 ❏ F/T SWITCH ACTION If you set this option to RECEIVE and you do not pick up the handset when another party tries to call you, the MultiPASS 1000 switches to automatic receiving. This feature keeps you from missing incoming documents if your MultiPASS 1000 is unable to detect a fax signal when the other part[...]

  • Page 142

    7-22 Receiving Fax Documents Chapter 7 7. Press the arrow buttons until the item you wish to change appears. 1.RING START TIME 2.F/T RING TIME 3.F/T SWITCH ACTION 8. Press START/COPY . For example: 9. Make your selection in one of two ways: ❏ Use the numeric keypad to enter the number of seconds. ❏ Use the arrow buttons to change settings. 10. [...]

  • Page 143

    Chapter 7 Receiving Fax Documents 7-23 3. Press START/COPY . 4. Press the arrow buttons until the following display appears. 5. Press START/COPY . 6. Press the arrow buttons until ON appears. 7. Press START/COPY . 8. Press STOP . Customizing the Receiving Speed Use the following procedure to set the starting speed when receiving documents. The foll[...]

  • Page 144

    7-24 Receiving Fax Documents Chapter 7 Follow these steps to change the speed: 1. Press FUNCTION . 2. Press 8 . 3. Press START/COPY . 4. Press the arrow buttons until the following display appears. 5. Press START/COPY . 6. Press the arrow buttons to select a setting. For example: 7. Press START/COPY . 8. Press STOP . RX START SPEED DATA ENTRY OK RX[...]

  • Page 145

    Chapter 8 Using the Telephone, an Answering Machine, and a Modem 8-1 Using the Telephone Chapter 8 Using the T elephone, an Answering Machine, and a Modem You can use the MultiPASS 1000 for telephone calls in one of three ways: by itself with its built-in handset and keypad to make telephone calls, with an answering machine connected to receive pho[...]

  • Page 146

    8-2 Using the Telephone, an Answering Machine, and a Modem Chapter 8 Making a One-touch Speed Dial T elephone Call To dial a telephone number at the press of one button, use one- touch speed dialing. Before you can use one-touch speed dialing, you must register the telephone numbers in your MultiPASS 1000. See Chapter 6, Using Automatic Dialing , f[...]

  • Page 147

    Chapter 8 Using the Telephone, an Answering Machine, and a Modem 8-3 When a call comes in, the MultiPASS 1000 checks to see if the call is from a telephone or fax machine. ❏ If the call is from a telephone, the machine rings to alert you and the LCD displays: ❏ If you do not pick up the handset within 22 seconds, the ringing stops. To change th[...]

  • Page 148

    8-4 Using the Telephone, an Answering Machine, and a Modem Chapter 8 Using an Answering Machine Connected to the MultiP ASS 1000 You can connect an answering machine to the MultiPASS 1000 to enable you to receive telephone messages as well as documents when you are away from your office. All incoming calls go first to the answering machine. One of [...]

  • Page 149

    Chapter 8 Using the Telephone, an Answering Machine, and a Modem 8-5 Connecting the Answering Machine Connect the answering machine to the telephone jack marked : If you have already connected an extension telephone to the MultiPASS 1000, you must unplug it to connect the answering machine. To connect both an answering machine and an extension tele[...]

  • Page 150

    8-6 Using the Telephone, an Answering Machine, and a Modem Chapter 8 T urning on Automatic Receiving for Messages and Documents To set the MultiPASS 1000 to allow callers to leave a message and send documents when you are away from your office, follow these steps: 1. Make sure the answering machine is properly connected to the MultiPASS 1000 (see p[...]

  • Page 151

    Chapter 8 Using the Telephone, an Answering Machine, and a Modem 8-7 Adjusting the MultiP ASS 1000 for Different T ypes of Answering Machines When you use the MultiPASS 1000 with an answering machine, the MultiPASS 1000 automatically switches to automatic receiving after a caller leaves a message. This allows the caller to send a document after lea[...]

  • Page 152

    8-8 Using the Telephone, an Answering Machine, and a Modem Chapter 8 7. Press START/COPY . 8. Press the numeric buttons to enter the number of seconds you want the MultiPASS 1000 to wait before switching to automatic receiving. ❏ You can choose from 1 to 99 seconds. The number of seconds you choose must be less than the time it takes the answerin[...]

  • Page 153

    Chapter 8 Using the Telephone, an Answering Machine, and a Modem 8-9 Using an Extension T elephone Connected to the MultiP ASS 1000 You can connect an extension phone to the MultiPASS 1000 and use it to make and receive phone calls. Connecting the Extension T elephone If you have already connected an answering machine to the telephone jack, you mus[...]

  • Page 154

    8-10 Using the Telephone, an Answering Machine, and a Modem Chapter 8 Calling with the Extension T elephone 1. Lift the handset. 2. When you hear the dial tone, dial the number you wish to call. Receiving Calls and Documents Automatically with the Extension T elephone You can receive phone calls and documents with the extension telephone connected [...]

  • Page 155

    Chapter 8 Using the Telephone, an Answering Machine, and a Modem 8-11 Avoiding Conflict Between Fax and Data Communications When you are using your data modem for communications, the MultiPASS 1000 recognizes that the line is busy and does not attempt to use the line to start fax communication. However, when the MultiPASS 1000 is in a fax communica[...]

  • Page 156

    8-12 Using the Telephone, an Answering Machine, and a Modem Chapter 8[...]

  • Page 157

    Chapter 9 Using Special Dialing 9-1 Using Special Dialing Chapter 9 Using Special Dialing This chapter helps you: ❏ Change dialing systems depending upon your access needs. ❏ Learn where and how to insert pauses when dialing telephone and fax numbers or connecting through a switchboard. ❏ Use a distinctive ringing pattern (DRP) service. This [...]

  • Page 158

    9-2 Using Special Dialing Chapter 9 Changing Dialing Systems There are two dialing systems: touch-tone and rotary pulse. If you need to switch to pulse from the factory-set tone setting, use the procedure described in the following section. If you are unsure what type of dialing setting to use, contact your local telephone company. Switching to Pul[...]

  • Page 159

    Chapter 9 Using Special Dialing 9-3 6. Press the arrow buttons until the following display appears. 7. Press START/COPY . 8. Press STOP . Switching to T one Dialing T emporarily to Access On-line Services If your telephone system uses pulse dialing, you can still use on- line services that require tone dialing to make selections. The following proc[...]

  • Page 160

    9-4 Using Special Dialing Chapter 9 Using the P AUSE Button In certain cases, to dial long distance numbers and to dial through a switchboard, you must enter a pause using the PAUSE button. Dialing or Registering Long Distance Numbers When dialing or registering long distance fax/telephone numbers, you sometimes need to insert a pause. The location[...]

  • Page 161

    Chapter 9 Using Special Dialing 9-5 Changing the Length of the Pause T ime To change the length of the pauses that you enter within a telephone number by pressing the PAUSE button, follow these steps. 1. Press FUNCTION . 2. Press 4 . 3. Press START/COPY . 4. Press the arrow buttons until the following display appears. 5. Press START/COPY . 6. Use t[...]

  • Page 162

    9-6 Using Special Dialing Chapter 9 Using the MultiP ASS 1000 with Distinctive Ringing Pattern (DRP) Service Some phone companies offer a distinctive ringing pattern (DRP) service whereby they assign two or more telephone numbers with distinctive ringing patterns to an existing single telephone line. If your phone company offers such a service, you[...]

  • Page 163

    Chapter 9 Using Special Dialing 9-7 To set the MultiPASS 1000 to ring in different ways with DRP service, follow these steps: 1. Press FUNCTION . 2. Press 5 . 3. Press START/COPY . 4. Press the arrow buttons until the following display appears. 5. Press START/COPY . 6. Press the arrow buttons until the following display appears. 7. Press START/COPY[...]

  • Page 164

    9-8 Using Special Dialing Chapter 9 8. Press the arrow buttons until the type of ringing pattern you want to set appears. Choose from: 1.NORMAL RING 2.DOUBLE RING 3.SHORT-SHORT-LONG 4.SHORT-LONG-SHORT 5.OTHER RING TYPE 9. Press START/COPY . 10. Press the arrow buttons until the communication type you wish to assign to the ring pattern just selected[...]

  • Page 165

    Chapter 9 Using Special Dialing 9-9 Communicating Using the Distinctive Ringing Pattern Detector (DRPD) Feature Using the MultiPASS 1000 with a DRP service is almost the same as using it with a normal telephone line. When you receive calls, however, the MultiPASS 1000 responds somewhat differently, as described below. N It’s a good idea to use DR[...]

  • Page 166

    9-10 Using Special Dialing Chapter 9 MultiP ASS 1000 set for automatic switching between fax and telephone calls The MultiPASS 1000 monitors all incoming calls for all the numbers with DRPD and rings in the patterns registered earlier. It then answers the telephone for you and checks to see if the call is from another fax machine or from a person w[...]

  • Page 167

    Special Sending Procedures Chapter 10 Special Sending Procedures This chapter describes sending procedures you can use to save time and money. It includes: ❏ Sending to more than one location. ❏ Sending documents at a preset time. ❏ Sending through a relay fax. ❏ Sending a confidential document. ❏ Requesting documents from other fax machi[...]

  • Page 168

    10-2 Special Sending Procedures Chapter 10 T ransmitting the Document To send your document to more than one location, follow these steps: 1. If necessary, press START/COPY to print any documents that have been received in memory. (See Receiving Documents in Memory on page 7-7 for details.) ❏ The LCD display alerts you if a received document is s[...]

  • Page 169

    Chapter 10 Special Sending Procedures 10-3 6. Press START/COPY . N If the last number you enter is regular dialing, you must press START/COPY twice. Sending Documents at a Preset T ime To take advantage of lower late-night, long-distance rates given by some telephone companies, you can send a document at a pre- selected time. You can use any dialin[...]

  • Page 170

    10-4 Special Sending Procedures Chapter 10 5. Use the numeric keypad to enter the time you want to send the document. ❏ Set the time using the 24-hour system. If the hour or minute is a single digit, precede it with a zero. For example: 07:30 = 7:30 a.m. 17:05 = 5:05 p.m. ❏ If you make an error entering the time, press CLEAR . Then enter the co[...]

  • Page 171

    Chapter 10 Special Sending Procedures 10-5 Sending Other Documents While the MultiP ASS 1000 Is Set for Preset Sending You can send, receive, and copy other documents even when the MultiPASS 1000 is set for sending at a preset time. N The MultiPASS 1000 can only register one preset sending operation at a time. To send or copy other documents after [...]

  • Page 172

    10-6 Special Sending Procedures Chapter 10 Sending Through a Relay Fax Using a Canon relay fax can save you time and money. For example, if you want to send a document long distance to a group of offices located in the same area, you can save on telephone charges by sending through a Canon relay fax. First you send the document to the relay fax. Th[...]

  • Page 173

    Chapter 10 Special Sending Procedures 10-7 7. Use the numeric keypad to enter the group number. ❏ If the group number is a single digit, precede it with 0 . ❏ If you make an error entering the group number, press CLEAR and then enter the number correctly. 8. Press START/COPY . 9. To use memory sending or to send to more than one relay fax, pres[...]

  • Page 174

    10-8 Special Sending Procedures Chapter 10 Registering the Relay Procedure for One-touch or Coded Speed Dialing If you often send documents through the same relay fax machine, you can register the entire relay sending procedure for one-touch or coded speed dialing. 1. Make sure the party relaying your document has a Canon fax with relay capability.[...]

  • Page 175

    Chapter 10 Special Sending Procedures 10-9 7. Press START/COPY . 8. You must set the transmission mode, so press < to choose YES . ❏ If you do not have any problems sending faxes to the relay location, press START/COPY twice and go to the next step. ❏ If you have problems faxing to the relay location, see page 5-10 for details on Customizing[...]

  • Page 176

    10-10 Special Sending Procedures Chapter 10 Using One-touch or Coded Relay Sending Before starting, confirm the following: ❏ Your fax number is registered with the relay fax. ❏ The fax numbers of the receiving fax machines (final destinations) are registered with the relay fax. ❏ Your fax number is registered in your MultiPASS 1000. ❏ You h[...]

  • Page 177

    Chapter 10 Special Sending Procedures 10-11 Sending a Confidential Document You can send a confidential document to another Canon fax that has the confidential mailbox capability. When the confidential document is sent, it is stored in the confidential mailbox of the receiving fax rather than being printed out. The user of the receiving fax can pri[...]

  • Page 178

    10-12 Special Sending Procedures Chapter 10 7. Dial the number of the receiving fax. ❏ You can use regular dialing, one-touch speed dialing, or coded speed dialing. See Chapter 6, Using Automatic Dialing , for details on speed dialing. 8. Press START/COPY . The MultiPASS 1000 begins sending the document. See Transmitting the Document on page 5-11[...]

  • Page 179

    Chapter 10 Special Sending Procedures 10-13 5. Register the fax number for either one-touch speed dialing or coded speed dialing. ❏ To register the fax number for one-touch speed dialing, see page 6-1 (steps 3 to 6). ❏ To register the fax number for coded speed dialing, see page 6-7 (steps 3 to 7). 6. Press START/COPY . ❏ Enter the name you w[...]

  • Page 180

    10-14 Special Sending Procedures Chapter 10 10. Press START/COPY . 11. Use the numeric keypad to enter the confidential mailbox number of the receiving party. 12. Press START/COPY . 13. To register additional fax numbers for confidential sending, begin again from step 5. Otherwise, press STOP . 1-TOUCH SPD CONFID DATA ENTRY OK 1-TOUCH SPD CONFID F0[...]

  • Page 181

    Chapter 10 Special Sending Procedures 10-15 Using one-touch or coded confidential sending 1. Make sure the receiving party has a Canon fax with confidential receiving capability. 2. Find out the confidential mailbox number of the receiving party. 3. Make sure the fax number is registered for confidential sending. 4. Place the document into the Auto[...]

  • Page 182

    10-16 Special Sending Procedures Chapter 10 Requesting Documents from Other Fax Machines (Polling) The polling feature allows you to request a document to be sent from another fax machine. Whenever you are ready to receive the document, you request it. The sending party simply leaves the document in the Automatic Document Feeder (ADF) of their fax [...]

  • Page 183

    Chapter 10 Special Sending Procedures 10-17 3. Press 8 . 4. Press START/COPY . 5. Press the arrow buttons until the following display appears. 6. Press START/COPY . 7. Use the numeric keypad to enter your 8-digit polling ID. ❏ Use 0s and 1s to enter the polling ID. ❏ If you make an error entering a number, press CLEAR . Then enter the number ag[...]

  • Page 184

    10-18 Special Sending Procedures Chapter 10 Polling Other Fax Machines Use this procedure to request that another fax machine send a document. The other fax must have polling capability and the document must be placed in the document feeder or loaded in memory to be polled. 1. Make sure no documents are fed into your MultiPASS 1000. 2. Press FUNCTI[...]

  • Page 185

    Chapter 10 Special Sending Procedures 10-19 Allowing Others to Poll Y our MultiP ASS 1000 Use this procedure to allow others to call your MultiPASS 1000 to receive a document. Your polling ID must be 11111111 or the other fax must be a Canon fax and must have your polling ID registered. 1. Press the ANS HOOK UP/MANUAL button. ❏ Both the ANS HOOK [...]

  • Page 186

    10-20 Special Sending Procedures Chapter 10 3. Use the numeric keypad to enter the time that you want to poll the other fax. ❏ Set the time using the 24-hour system. If the hour or minute is a single digit, precede it with a zero. For example: 07:30 = 7:30 a.m. 17:05 = 5:05 p.m. ❏ If you make an error entering the time, press CLEAR . Then enter[...]

  • Page 187

    Chapter 10 Special Sending Procedures 10-21 Canceling Preset Polling 1. Press FUNCTION . 2. Press DELAYED POLLING on the one-touch speed dialing keypad. 3. Press CLEAR on the one-touch speed dialing keypad. 4. Press START/COPY . ERASING END DELAYED POLLING SET TIME : DELAYED POLLING SET TIME 16:54 SELECT MENU Special Sending Procedures[...]

  • Page 188

    10-22 Special Sending Procedures Chapter 10[...]

  • Page 189

    Printing Fax Reports Chapter 1 1 Printing Fax Reports This chapter describes how to use the MultiPASS 1000 for printing different fax transaction and management reports, how to print a generic fax cover page, and how to print lists of your registered information. It includes: ❏ Printing a fax cover sheet ❏ Printing activity reports • Printing[...]

  • Page 190

    11-2 Printing Fax Reports Chapter 11 Printing a Fax Cover Sheet 1. Press FUNCTION . 2. Press REPORT . 3. Press the arrow buttons until the following appears. 4. Press START/COPY . The MultiPASS 1000 prints a generic fax cover page you can use when sending your fax information. PRINTING SELECT MENU 7.PRT FAX COVER PG. < > SELECT MENU 1.ACTIVIT[...]

  • Page 191

    Chapter 11 Printing Fax Reports 11-3 Printing Activity Reports To help you monitor sending and receiving activities, the MultiPASS 1000 can print many useful reports. These reports help you confirm the date and time of a fax transaction, and whether or not each transaction was successfully completed. N Before printing a report, confirm that the Mul[...]

  • Page 192

    11-4 Printing Fax Reports Chapter 11 Follow these steps to change the transaction activity report settings: 1. Press FUNCTION . 2. Press 3 . 3. Press START/COPY . 4. Press the arrow buttons until the type of report you wish to set appears. 1. TX REPORT —for sending operations 2. RX REPORT —for receiving operations 5. Press START/COPY . 6. Press[...]

  • Page 193

    Chapter 11 Printing Fax Reports 11-5 9. Press START/COPY . 10. To change settings for another report, repeat this procedure from step 4. Otherwise, press STOP . Each single transaction activity report shows: ❏ The transaction mode and number ❏ The telephone number and name of the party (if the name is registered in your MultiPASS 1000 or the nu[...]

  • Page 194

    11-6 Printing Fax Reports Chapter 11 N To print this activity report, the bottom portion of your document will not be printed. If the result of a transmission is NG, the transaction is not complete. The number under NG shows you the number of pages that were sent normally; the number following the # sign is an error code. See Display Messages and A[...]

  • Page 195

    Chapter 11 Printing Fax Reports 11-7 If the result of a transaction is NG, the transaction is not complete. The number on the left shows the number of pages that were sent normally. The number following the # sign is an error code. See Display Messages and Actions in Chapter 14 for error codes. Printing Selective Activity Management Reports To prin[...]

  • Page 196

    11-8 Printing Fax Reports Chapter 11 Follow these steps: 1. Press FUNCTION . 2. Press 3 . 3. Press START/COPY . 4. Press the arrow buttons until the following display appears. 5. Press START/COPY . 6. Press the arrow buttons until the option you wish to select appears. 1.AUTO PRINT 2.DAILY REPORT TIME 3.TX/RX SEPARATE 7. Press START/COPY . For exam[...]

  • Page 197

    Chapter 11 Printing Fax Reports 11-9 9. Press START/COPY . N If you select DAILY REPORT TIME , you will be prompted to enter the time. Enter the time and then press START/COPY . 10. Press STOP . Receiving a Relay Broadcast Report After sending a document through a relay fax, you may receive a Relay Broadcast Report from the fax machine that relayed[...]

  • Page 198

    11-10 Printing Fax Reports Chapter 11 Printing Lists of Registered Information To make sure the information you registered in the MultiPASS 1000 is current, you can print out lists by categories. Printing Automatic Dialing Lists You can print the lists of fax and telephone numbers registered for automatic dialing. The lists available are: ❏ 1-TOU[...]

  • Page 199

    Chapter 11 Printing Fax Reports 11-11 4. Press START/COPY . The following sample shows a one-touch speed dialing list: Printing a User ’s Data List If you want to review all of the settings available and the selections currently in place for your MultiPASS 1000, such as your company name and telephone number, print a USER’S DATA LIST following [...]

  • Page 200

    11-12 Printing Fax Reports Chapter 11 3. Press the arrow buttons until the following display appears. 4. Press START/COPY . The following sample shows the first page of a user’s data list. ACTIVITY REPORT SELECT MENU 6.USER’S DATA LIST < > **************************** ***** USER’S DATA LIST ***** **************************** USER SETTIN[...]

  • Page 201

    Chapter 11 Printing Fax Reports 11-13 Customizing Reports and Lists You can change how reports and lists print on your MultiPASS 1000 by changing these REPORT SETTINGS : ❏ REPORT FONT SET Changes the typeface (font) of the fax reports; you can choose from: ROMAN SANS SERIF DRAFT COURIER PRESTIGE SCRIPT ORATOR ORATOR-S ❏ PRT DIRECTION Changes th[...]

  • Page 202

    11-14 Printing Fax Reports Chapter 11 4. Press the arrow buttons until the item you want to change appears on the display. For example: 5. Press START/COPY . 6. Press the arrow buttons to select the setting. For example: 7. Press START/COPY . 8. If you want to change other items, start again from step 4. Otherwise, press STOP . PRT DIRECTION DATA E[...]

  • Page 203

    Chapter 12 Miscellaneous Printer Operations 12-1 Chapter 12 Miscellaneous Printer Operations This chapter describes miscellaneous printer operations you can perform with your MultiPASS 1000. It includes: ❏ Changing printer settings Changing Printer Settings You can customize the built-in bubble jet printer settings by changing the following selec[...]

  • Page 204

    12-2 Miscellaneous Printer Operations Chapter 12 ❏ PRINTING DENSITY Changes the print density of documents from lighter to darker; the light setting lightens documents you receive or copy (for example, lines appear thinner). STANDARD LIGHT ❏ PRT DIRECTION Changes the print speed of documents by selecting bi-directional or unidirectional; bi-dir[...]

  • Page 205

    Chapter 12 Miscellaneous Printer Operations 12-3 To change any of the printer settings, follow these steps: 1. Press FUNCTION . 2. Press 6 . 3. Press START/COPY . 4. Press the arrow buttons until the item you want to change appears on the display. For example: 5. Press START/COPY . 6. Press the arrow buttons to select the setting. For example: 7. P[...]

  • Page 206

    12-4 Miscellaneous Printer Operations Chapter 12[...]

  • Page 207

    Maintaining the MultiPASS 1000 Chapter 13 Maintaining the MultiP ASS 1000 This chapter covers the care and maintenance required for your Canon MultiPASS 1000. It includes: ❏ Cleaning the MultiPASS 1000 ❏ Cleaning the print head unit ❏ Ink cartridge guidelines ❏ Replacing the ink cartridge Cleaning the MultiP ASS 1000 Your MultiPASS 1000 req[...]

  • Page 208

    13-2 Maintaining the MultiPASS 1000 Chapter 13 Cleaning the Scanner Components If you notice that documents you copy have black vertical lines (or if the receiving party complains that the documents you send are dirty), follow this procedure to clean the MultiPASS 1000 components. 1. Unplug the MultiPASS 1000 from the electrical outlet. 2. Lift ope[...]

  • Page 209

    Chapter 13 Maintaining the MultiPASS 1000 13-3 4. Use a soft cotton swab (either dry or moistened with water) to gently wipe the scanning glass under the roller. ❏ Hold the roller up with one hand and hold the cotton swab in the other hand. ❏ Move the cotton swab from side to side several times to clean the scanning glass. 5. Use a clean soft c[...]

  • Page 210

    13-4 Maintaining the MultiPASS 1000 Chapter 13 8. Press down on the operation panel until it clicks. ❏ Make sure the operation panel is securely closed. ❏ Check that the date and time appear in the LCD display.[...]

  • Page 211

    Chapter 13 Maintaining the MultiPASS 1000 13-5 Cleaning the Printer Area To prevent ink spots and paper dust from accumulating and affecting the print quality of documents, clean the printer area as follows: 1. Unplug the MultiPASS 1000 from the electrical outlet. 2. Open the printer cover. 3. Using a dry, soft cloth, gently wipe out the area next [...]

  • Page 212

    13-6 Maintaining the MultiPASS 1000 Chapter 13 Cleaning the Print Head The print head contains nozzles through which ink is propelled onto the paper. The print head nozzles must be free from paper particles and dust in order to maintain a high level of print quality. The MultiPASS 1000 has an automatic cleaning function that clears away paper parti[...]

  • Page 213

    Chapter 13 Maintaining the MultiPASS 1000 13-7 N ❏ Clean the print head only when you encounter a print quality problem or when you have installed a new BX-2 or BC-02 ink cartridge. Unnecessary and repetitious print head cleaning wastes ink. Ink Cartridge Guidelines Use only the Canon BX-2 or BC-02 ink cartridge with the MultiPASS 1000. Each ink [...]

  • Page 214

    13-8 Maintaining the MultiPASS 1000 Chapter 13 Ink Cartridge Maintenance One of the most important things you can do to extend the life of your MultiPASS 1000 and to ensure optimum print quality is take care of the ink cartridges. To ensure excellent print quality, follow these guidelines for maintaining the ink cartridges: ❏ Store ink cartridges[...]

  • Page 215

    Chapter 13 Maintaining the MultiPASS 1000 13-9 Replacing the Ink Cartridge 1. Open the printer cover. ❏ Lift from both sides. ❏ The cartridge holder may move to the left side of the MultiPASS 1000 or it may already be there. 2. Pull the green lever on the cartridge holder forward to the open position. Maintaining the MultiPASS 1000[...]

  • Page 216

    13-10 Maintaining the MultiPASS 1000 Chapter 13 3. Remove the used ink cartridge. ❏ Lift it straight up and off the yellow post of the cartridge holder. 4. Take the new ink cartridge out of its box and remove the protective packaging from the cartridge. ❏ Lift off the orange cap from the print head and remove the orange tape. PRINT HEAD (DO NOT[...]

  • Page 217

    Chapter 13 Maintaining the MultiPASS 1000 13-11 5. Set the ink cartridge straight down onto the cartridge holder. ❏ Center the cartridge slot over the yellow post and place the cartridge gently on the post. (The cartridge will not be aligned yet.) 6. Push the green lever up and back until it locks the ink cartridge into place. ❏ The ink cartrid[...]

  • Page 218

    13-12 Maintaining the MultiPASS 1000 Chapter 13 7. Close the printer cover. C Do not try to move the ink cartridge holder manually. Attempting to do so may damage the print mechanism. 8. Press STOP on the operation panel. 9. Clean the new print head. ❏ See page 13-6 for instructions. If the LCD displays the CHANGE CARTRIDGE message, repeat these [...]

  • Page 219

    Troubleshooting Chapter 14 T roubleshooting This chapter contains information to help you solve problems that may occur while you are using your MultiPASS 1000. It includes: ❏ Clearing paper jams ❏ Problems and solutions ❏ Display messages and actions A problem may have one or a combination of causes, including a malfunction in your computer,[...]

  • Page 220

    14-2 Troubleshooting Chapter 14 Clearing Paper Jams N Do not unplug the MultiPASS 1000. This will erase any data stored in memory. Removing Jammed Paper from the Cassette Area 1. Remove the paper cassette. 2. Gently pull the jammed paper out.[...]

  • Page 221

    Chapter 14 Troubleshooting 14-3 3. Remove the paper from the cassette. ❏ Fan the paper and tap it on a flat surface to even out the stack. ❏ Then reinsert the paper into the cassette making sure to push it down under the tabs at the back of the cassette. ❏ Make sure the thickness of the stacked paper is less than 3 / 4 inch (20 mm). (Use plai[...]

  • Page 222

    14-4 Troubleshooting Chapter 14 3. Close the printer cover. 4. Press STOP . Removing Jammed Paper from the Bottom of the MultiP ASS 1000 If you have looked in both the paper cassette area and the printer area and have not been able to locate the jammed paper, follow these steps: 1. Remove the paper cassette and the document supports from the MultiP[...]

  • Page 223

    Chapter 14 Troubleshooting 14-5 Problems and Solutions This section lists common problems and their solutions. Sending Problems Y ou cannot send documents ❏ Make sure you are feeding the document properly into the Automatic Document Feeder (ADF). See Chapter 4, Preparing Documents and Making Copies . ❏ Make sure the other party has installed re[...]

  • Page 224

    14-6 Troubleshooting Chapter 14 The images you send are dirty or spotted ❏ Make sure the document scanning glass is clean. ❏ Clean the scanning glass. See Chapter 13, Maintaining the MultiPASS 1000 , for details. Receiving Problems Y ou cannot receive documents automatically ❏ Make sure all the MultiPASS 1000 connections are secure. ❏ Make [...]

  • Page 225

    Chapter 14 Troubleshooting 14-7 Y ou cannot poll other units ❏ Make sure you have not fed a document into the Automatic Document Feeder (ADF). ❏ Make sure your polling ID matches that of the other party. ❏ Make sure paper is loaded in the paper cassette. ❏ Make sure the other party has set their fax to receive automatically. ❏ Make sure t[...]

  • Page 226

    14-8 Troubleshooting Chapter 14 Y ou cannot make a phone call using regular dialing ❏ Make sure you set the MultiPASS 1000 according to the kind of telephone line you have. ❏ Check the cable connections. ❏ Make sure the power cord is plugged in. Y ou cannot make a phone call using the one-touch speed dialing buttons ❏ Make sure there is not[...]

  • Page 227

    Chapter 14 Troubleshooting 14-9 The ALARM Light is Flashing but No Message Appears ❏ A communications error has occurred. Follow these steps: 1. Press STOP . 2. Press FUNCTION . 3. Press REPORT . 4. Press START/COPY . The MultiPASS 1000 prints the current activity report. Check this report for a communication error. ACTIVITY REPORT SELECT MENU 1.[...]

  • Page 228

    14-10 Troubleshooting Chapter 14 Display Messages and Actions This section describes the messages you see in the LCD display of your MultiPASS 1000. ❏ The Error Code appears on the activity report. Error Message code Cause Action BUSY/NO SIGNAL # 005/ The telephone number Try sending the document # 018 you dialed is busy. at a later time. The oth[...]

  • Page 229

    Chapter 14 Troubleshooting 14-11 Error Message code Cause Action CHECK PAPER COVER The printer cover is Close the cover. open. CHECK PRINTER An error occurred in Press STOP . Try your the printer. operation again. DARK PAPER USED Colored or stained Use clean, white paper, and paper is loaded in the print out any documents paper cassette. stored in [...]

  • Page 230

    14-12 Troubleshooting Chapter 14 Error Message code Cause Action MEMORY FULL # 037 The memory of the Print out any documents that MultiPASS 1000 is full are stored in memory. Then because it has received start the operation again. See too many documents. page 7-7 for details. The memory is full Divide the documents and because you tried to send eac[...]

  • Page 231

    Chapter 14 Troubleshooting 14-13 Error Message code Cause Action NO RX PAPER # 012 The other party’s fax Contact the other party and is out of paper. have them install paper in their fax. NO TEL # # 022 The automatic one- Register the telephone touch speed dialing information before using button you pressed has the one-touch speed dialing not bee[...]

  • Page 232

    14-14 Troubleshooting Chapter 14 Error Message code Cause Action REDIALING The MultiPASS 1000 is Wait for the MultiPASS waiting to redial the 1000 to try redialing. If that other party’s number doesn’t work, wait until the because the line was MultiPASS 1000 starts to dial busy or the other party the number, then press STOP did not answer when [...]

  • Page 233

    Appendix A Specifications A-1 Appendix A Specifications Scanning sheet size Maximum width—8.5” (216 mm) Minimum width—5.8” (148 mm) Maximum length—39.4” (1 m) Minimum length—4.2” (105 mm) Maximum thickness—0.005” (0.13 mm) Minimum thickness—0.002” (0.06 mm) Effective image size Width (letter, legal)—8.4” (214 mm) (when s[...]

  • Page 234

    Applicable lines Subscriber’s telephone circuit (PSTN) Auto dial functions One-touch speed dialing (registration for 16 numbers) Coded speed dialing (registration for 80 numbers) Ink Cartridge Type: Canon BX-2 or Canon BC-02 (single cartridge ink supply) Ink color: Black Print head: 64 bubble jet nozzles Number of characters printed: Approx. 700 [...]

  • Page 235

    Appendix A Specifications A-3 Document Sizes The following illustrations show the maximum and minimum document sizes that can be fed into the fax. The receiving fax machine does not record information in 0.04 inch of the left and right margins, as shown below: N Document thickness: Maximum 0.005” (0.13 mm) Minimum 0.002” (0.06 mm) 8.42" (2[...]

  • Page 236

    A-4 Specifications Appendix A Interface Specifications The MultiPASS 1000 is equipped with a standard bi-directional parallel port, which supports the IEEE ™ 1284-B standard. The port on the MultiPASS 1000 enables it to transmit data back and forth to your computer. Therefore, you can send documents from your computer to your MultiPASS 1000 to be[...]

  • Page 237

    Appendix A Specifications A-5 Signal voltage levels Low: 0.0 V to +0.4 V High: +2.4 V to +5.0 V Interface cable Twisted-pair, shielded cable AWG28 or larger Up to 6.6 feet (2.0 m) Interface connectors Amphenol 57-40360 (or equivalent) at MultiPASS 1000 Amphenol 57-30360 (or equivalent) at cable side Input circuit Output circuit The names in parenth[...]

  • Page 238

    A-6 Specifications Appendix A Pin assignments The following table lists the signals and input/output status of the pin assignments used for parallel communication. (The names in parentheses show the signals when you use the MultiPASS 1000 as a normal printer.) No. Signal I/O No. Signal I/O 1 (STROBE) IN 19 STROBE-RET 1 HOSTCLK 2 (DATA 1) IN/OUT 20 [...]

  • Page 239

    Appendix A Specifications A-7 When you use the MultiPASS 1000 as a normal printer, each signal is defined as follows: STROBE When the MultiPASS 1000 receives the STROBE low pulse with a width greater than 1 µs from the computer, it reads the data from the interface and sets the BUSY line high. DATA These signals are the 8 bits of parallel data sen[...]

  • Page 240

    A-8 Specifications Appendix A AUTO FEED XT When this signal is low, the MultiPASS 1000 automatically feeds the paper one line when it receives a carriage return (CR) control code. This signal is valid only in Epson LQ mode. INIT INIT from the computer resets the MultiPASS 1000 to its initial power-on state. The BUSY line goes high and any received [...]

  • Page 241

    Appendix A Specifications A-9 Timing chart in BJ-10 mode Timing chart in Epson LQ mode Specifications[...]

  • Page 242

    A-10 Specifications Appendix A[...]

  • Page 243

    Appendix B Menu System Summary B-1 Appendix B Menu System Summary This appendix lists each item in the menu system of the MultiPASS 1000. ❏ The page number refers to the page in this manual where the description of the item starts. ❏ An asterisk (*) indicates the factory setting. ❏ To make selections using the menu system, use the following b[...]

  • Page 244

    B-2 Menu System Summary Appendix B Menu item Page 2.1-TOUCH SPD TEL 6-4 Register one-touch speed dialing telephone numbers T01 = Enter telephone number T01 = Enter name 3.CODED DIAL 6-7 Register coded speed dialing fax or telephone numbers *00= Enter fax or telephone number *00= Enter name NEED TO SET TX MODE? YES < > NO If YES MODE 1 (choose[...]

  • Page 245

    Appendix B Menu System Summary B-3 Menu item Page 4.TTI OPTION SET 3-13 Print your ID (transmitting terminal ID) on each page you transmit 1.TX TERMINAL ID ON* (In U.S., must be ON .) OFF 2.TTI POSITION OUTSIDE IMAGE* INSIDE IMAGE 3.TTI MARKER FAX* TEL 5.TYPE OF DOCUMENT 5-12 Assign a document mode to the TYPE OF DOCUMENT setting HALFTONE* AA BLUEP[...]

  • Page 246

    B-4 Menu System Summary Appendix B Menu item Page 2.ALARM VOLUME VOL MIN VOL MID* VOL MAX 3.KEYPAD VOLUME VOL MIN VOL MID* VOL MAX 10.RX CALL LEVEL 3-16 Adjust the volume level of the received incoming ring LOW* HIGH 11.DIALING TONE 3-16 Determine whether tones are heard during dialing ON* OFF 12.TEL LINE TYPE 9-2 Select telephone line type TOUCH T[...]

  • Page 247

    Appendix B Menu System Summary B-5 Menu item Page 3.ACTIVITY REPORT 11-7 Print activity management report 1.AUTO PRINT Print activity report after every 20 transactions OUTPUT YES* OUTPUT NO 2.DAILY REPORT TIME Print activity report at a preset time each day OUTPUT NO* OUTPUT YES REPORT TIME XX:XX 3.TX/RX SEPARATE Print activity report separating t[...]

  • Page 248

    B-6 Menu System Summary Appendix B Menu item Page 2.MID PAUSE SET 9-5 Set length of pause when pressing PAUSE button 1 to 15 seconds; default is 2 3.AUTO REDIAL 5-17 Select whether to perform automatic redial when other line is busy OFF* ON REDIAL TIMES From 1 to 10 times; default is 2 REDIAL INTERVAL From 2 to 99 seconds; default is 2 5.RX SETTING[...]

  • Page 249

    Appendix B Menu System Summary B-7 Menu item Page 5.MAN/AUTO SWITCH 7-10 Select whether to go into automatic receiving while in manual mode ( MANUAL light is on) OFF* ON RING TIME From 1 to 99 seconds; default is 10 6.REMOTE RX 7-12 Receive from a remote telephone when a pre-set ID is used OFF* ON REMOTE RX ID Default is 25 From 0 to 99 , *, # 7.ME[...]

  • Page 250

    B-8 Menu System Summary Appendix B Menu item Page 3.SHORT-SHORT-LONG FAX* TEL FAX/TEL SWITCH 4.SHORT-LONG-SHORT FAX* TEL FAX/TEL SWITCH 5.OTHER RING TYPE FAX* TEL FAX/TEL SWITCH 6.PRINTER SETTINGS Registration items related to printing 1.SELECT PAPER SIZE 12-1 Select size of paper being used LTR* A4 LEGAL 2.RX REDUCTION 7-15 Receive images at a red[...]

  • Page 251

    Appendix B Menu System Summary B-9 Menu item Page 5.PRT DIRECTION 12-2 Select unidirectional or bi-directional (faster) printing of received images and copies BI-DIRECTION PRT* ONE DIRECTION PRT 6.ECONOMY PRT 12-2 Select economy printing mode to save ink when printing received images and copies; this will reduce print quality OFF* ON 7.BJ PRINT SET[...]

  • Page 252

    B-10 Menu System Summary Appendix B Menu item Page 3.DATE SETUP 3-15 Select appearance of date in LCD display and on reports MM/DD/YY* DD/MM ‘YY ‘YY MM/DD 4.DISPLAY LANGUAGE 3-15 Select language that appears in LCD display and on reports ENGLISH* FRENCH SPANISH 5.TX START SPEED 5-19 Select transmission speed 9600bps* 7200bps 4800bps 2400bps 6.R[...]

  • Page 253

    Glossary G-1 Glossary A AA Automatic Adjust. The document setting you use for sending documents such as text and photos. AC Alternating current. The type of electrical current available from a wall outlet. Activity report Journal of transactions, both sent and received. ADF Automatic Document Feeder. The document tray on the MultiPASS 1000; it hold[...]

  • Page 254

    G-2 Glossary Bi-directional printing The ability of the MultiPASS 1000 to print both left to right and right to left. This printing method provides a fast speed. See also Unidirectional printing. bps Bits per second. Refers to the speed with which a fax machine sends and receives data. Broadcasting Transmitting documents to more than one location ([...]

  • Page 255

    Glossary G-3 Confidential mailbox number Two-digit numbers between 00 and 99 used to arrange for confidential sending of documents. See Confidential sending. Confidential sending The ability to send a document confidentially. The receiving fax machine will keep the document in memory until the intended recipient enters a two-digit code to print the[...]

  • Page 256

    G-4 Glossary DRPD Distinctive Ringing Pattern Detector. Allows you to assign up to five different ring patterns to distinguish voice and fax calls using your telephone company’s special services. E ECM Error Correction Mode. The ability of your MultiPASS 1000 to reduce system and line errors when sending or receiving from another fax with ECM cap[...]

  • Page 257

    Glossary G-5 Group dialing A dialing method that enables you to dial up to 95 registered one- touch speed dialing or coded speed dialing numbers together as a group. This means that you can press just one or three buttons to send the same document to many destinations. Group number A 2-digit number (between 00-99) associated with a relay fax machin[...]

  • Page 258

    G-6 Glossary J Jacks The telephone receptacles on your wall or in your MultiPASS 1000 used to connect the MultiPASS 1000 to the telephone line, handset, answering machine, extension telephone, or data modem. M Manual dialing Pressing the individual buttons on the numeric keypad to dial a fax or telephone number. Also called regular dialing. Manual [...]

  • Page 259

    Glossary G-7 N Noise A term applied to a variety of problems that impair the operation of telephone lines used for fax and modem communication. Numeric keypad The round numbered buttons on the operation panel marked the same as a standard telephone keypad. Press them to perform manual dialing. You also use the numeric buttons to enter numbers and l[...]

  • Page 260

    G-8 Glossary R RAM Random Access Memory. Memory that is used for temporary storage of information such as your scanned or received documents. Redialing—automatic When the fax you dial does not answer or a sending error occurs, the MultiPASS 1000 waits for a specified interval and then redials the same fax number. You can adjust the number of redi[...]

  • Page 261

    Glossary G-9 Resolution The density of dots for any given output device. Expressed in terms of dots per inch (dpi). Low resolution causes font characters and graphics to have a jagged appearance. Higher resolution means smoother curves and angles as well as a better match to traditional typeface designs. Resolution values are represented by horizon[...]

  • Page 262

    G-10 Glossary T Timed sending Setting the MultiPASS 1000 to transmit documents at a preset time in the future. See also Delayed transmission. Tone/pulse setting The ability to set the MultiPASS 1000 to match the telephone dialing system your telephone line uses: touch-tone or rotary pulse. TONE A button that allows you to temporarily switch to touc[...]

  • Page 263

    * button: 3-10 + button: 2-13, 3-9 :1 prompt: 3-4, 3-10 :A prompt: 3-4, 3-10 < button: 2-14 > button: 2-14 1-TOUCH SPD FAX option: 6-1–2 1-TOUCH SPD LIST option: 11-10–11 1-TOUCH SPD TEL option: 6-4–5 24-hour clock: 3-7 200x200 dpi: 1-4 360x360 dpi: 1-3 2400 bps: 5-19, 7-23 4800 bps: 5-10–11, 5-19, 7-23 7200 bps: 5-19, 7-23 9600 bps: [...]

  • Page 264

    I-2 Index Automatic switching DRPD service: 9-10 fax/telephone: 1-3, 7-1–5, 7-20–21 See also Fax/tel switching feature Automatically, receiving calls: 7-5 documents: 7-3, 7-5 Avoiding conflict, fax/data communications: 8-11 B BC-02 ink cartridge: 2-23, 13-6–7, A-2 See also Ink cartridge BI-DIRECTION PRT setting: 11-13, 12-2 Bi-directional par[...]

  • Page 265

    CHECK PRINTER message: 14-11 Checking, incoming calls: 7-20 Cleaning: 1-8, 13-1–5 print head: 2-26, 13-6, 14-10 printer area: 13-5 scanner components: 13-2–4 CLEAR button: 2-13, 3-1, 3-3, 3-5 Clearing paper jams: 14-2–4 Clock, 24-hour: 3-7 CNG (calling tone): 8-8 CODED DIAL option: 6-7 CODED DIAL/DIRECTORY button: 2-14, 6-11, 6-16–17 CODED [...]

  • Page 266

    I-4 Index Date format European: 3-15 Japanese: 3-15 USA: 3-15 DATE SETUP option: 3-15 Dedicated fax line: 7-2–3 receiving, setting up: 7-2–3 DELAYED POLLING button: 2-13, 10-19 DELAYED TRANSMISSION button: 2-13, 10-3 Density control: 5-14–15 box: 5-2, 5-4, 5-14 setting: 4-4 DENSITY CONTROL option: 5-14–15 Desktop manager: 1-2–3, 2-4–5, [...]

  • Page 267

    Does not switch from fax to phone communication: 14-8 Double ring: 9-6 DOUBLE RING option: 9-8 DRP service: 9-6–10 DRPD option: 9-6–8 E ECM: 1-4 option, changing: 5-16 sending: 5-15–16 ECM RX option: 7-17–18 ECM TX option: 5-15–16 ECONOMY PRT option: 11-13, 12-2 Effective image size: A-1 Electrical noise: 2-2, 2-22 outlet: 2-22 Engaging, [...]

  • Page 268

    I-6 Index Format, date: 3-15 FRENCH setting: 3-15 FUNCTION button: 2-12–13, 3-2 Function buttons and lights: 2-10, 2-12 G Getting started: 2-1–30 Green lever: 2-24–25, 13-9, 13-11 GROUP DIAL LIST option: 11-10–11 GROUP DIAL option: 6-10–11 Group dialing: 10-1 using: 6-10–14 Group dialing numbers changing: 6-13–14 registering: 6-10–1[...]

  • Page 269

    Instructions, safety: 1-7–8 Interface bi-directional: A-4 cable: A-5 connectors: A-5 parallel: 2-20, A-4 specifications: A-4–9 type: A-4 Intermediate tones: 5-12 Interrupting, sending: 5-11 Interval, redialing: 5-18 J Jacks: 2-8 handset: 2-16 telephone: 8-5 telephone line: 2-20 Jammed paper bottom of unit: 14-4 cassette area: 2-19, 14-2–3 pri[...]

  • Page 270

    I-8 Index Memory sending: 1-4, 5-6–9, 10-1, 10-7, 10-10 capacity: 5-6, 5-10 MEMORY TRANSMISSION button: 2-13, 5-7, 10-2, 10-7, 10-10, 10-15 Menu system searching: 2-14 summary: B-1–9 using: 3-2–3 Messages, telephone: 8-4 MID PAUSE SET option: 9-5 Miscellaneous, printer operations: 12-1–3 Modem jack: 2-8 Moving, cursor: 2-14 MULTI TRANSACTIO[...]

  • Page 271

    P Page footer, received documents: 7-17 Paper fanning: 2-16 guides: 4-3 handling: 1-3 jams, clearing: 14-2–4 legal-size: 4-9 size: 12-1, A-1 stack: 14-3 thickness: 4-2, 14-3 types: 4-2, 14-3, A-1 Paper cassette: 2-4–7, 14-3, 14-14 adjusting: 4-9–12 capacity: 2-16, A-1 installing: 2-16–19 legal-size paper: 4-9–12 thickness of stacked paper[...]

  • Page 272

    I-10 Index Printer: 1-1 control modes: 1-3 cover: 2-6–7, 2-23, 2-25, 13-5, 13-9, 13-12 light(s): 2-10, 2-26, 13-6, 14-3 operations, miscellaneous: 12-1–3 panel cover: 2-7, 2-10–11, 2-26, 13-6 settings, changing: 12-1–3 Printer area cleaning: 13-5 jammed paper: 14-3–4 PRINTER button: 2-10, 2-26, 13-6 PRINTER SETTINGS : 3-2, 7-15, 12-1, 12-[...]

  • Page 273

    RECEIVING message: 7-9 Recording method: A-1 REDIAL button: 2-14 REDIAL INTERVAL setting: 5-18 REDIAL TIMES setting: 5-18 Redialing: 5-11, 5-17–18 number: 2-14 REDIALING message: 14-14 Reducing documents: 7-15 speed: 7-23 Reduction horizontal: 7-15 mode: 12-1 size: 7-15 type: 7-15 vertical : 7-15 Registered information, printing: 11-10–12 Regis[...]

  • Page 274

    I-12 Index Ringing: 7-6, 8-3 incoming calls: 7-20 telephone: 7-17–20 Ringing patterns: 9-6–10 fax number: 9-8 shared fax/telephone number: 9-8 telephone number: 9-8 Roller: 13-2 Rotary pulse dialing: 9-2–3 ROTARY PULSE setting: 9-3 Routine maintenance: 13-1 RX CALL LEVEL option: 3-17 RX PAGE FOOTER option: 7-17–18 RX REDUCTION option: 7-15?[...]

  • Page 275

    Shared line, setting up: 7-4–5 Shipping box: 2-4 items: 2-5 materials, removing: 2-6 SHORT-LONG-SHORT option: 9-8 SHORT-SHORT-LONG option: 9-8 Signal voltage levels: A-5 Signals, interface: A-6–8 Single transaction activity report: 11-3–6 SITTING DOWN setting: 3-15 Software User’s Guide: 1-2, 1-5, 2-10–11 Solutions, problems: 14-5–9 Sou[...]

  • Page 276

    I-14 Index Telephone line: 2-4–5, 5-10–11, 9-6 connecting: 2-20 jack: 2-8, 2-20 Telephone numbers: 3-4, 9-6 coded speed dialing: 6-9 one-touch speed dialing: 6-4–6 pauses: 9-4–5 Temperature: A-2 TEST PRINT option: 2-30 Testing: 2-30 Thickness, paper: 4-2 Time, redialing: 5-18 Timing chart: A-8–9 Tissue paper: 13-1 Tone ringer: 3-16–17 s[...]

  • Page 277

    User’s Guide: 1-2, 1-5 Using answering machine: 8-4–8 automatic dialing: 6-1–17 coded confidential sending: 10-15 coded speed dialing numbers: 6-7–9 confidential sending: 10-15 data modem: 8-10–11 directory dialing: 6-17 Distinctive Ringing Pattern Detector: 9-9–10 documentation: 1-5 expanded dialing: 6-15–16 extension telephone: 8-9?[...]

  • Page 278

    I-16 Index[...]