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Canon imageRUNNER manual

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Table of contents for the manual

  • Page 1

    Canon imageRUNNER Knowledge Module for PATROL User’s Guide guide.book P age i Frid ay, January 25 , 2002 4: 01 PM[...]

  • Page 2

    ii Prefa ce Copyright © 2000, 2002 by Canon Development Americas, Inc. All rights reserved. This manual may not be reproduced in any form, in whole or part, without the prio r written consent of Cano n Development America s, Inc. Trademark Acknowledgments BMC S oftw are is a tra demar k an d PAT ROL i s a regi ster ed tra dema rk of BMC S of tw ar[...]

  • Page 3

    Canon imag eRUNNER Kn owledge Module for PATROL 1 1 Canon imageRUNNER Knowledge Module f or PATROL ❏ Introduction.......... ................ ............ ........... ................. ........... ............ ........ 2 • Supported Canon Printers ................. ........... ............ ................. ........ 2 • Supported Network Proto[...]

  • Page 4

    2 Canon i mageRUNNE R Knowledge Module for PATROL Introduction 0 The Canon imag eRUNNER Kn owledge M odule (also referred to in th is guide as Canon KM) is a management tool that fits wi thin PATROL by BMC Software, enabli ng you to mon itor your Canon n etwork print ers and standard MIB (non-Can on) device s. Supported Canon Pr inters 0 Currentl y[...]

  • Page 5

    Canon imag eRUNNER Kn owledge Module for PATROL 3 Conventions Used in This Guide The following types of format ting identify s pecific types of inf ormation provided in this guid e. Italicized text Used to stress the importance of a word or phrase, or to refer to the title of another guide. For example : You cannot access the dialog box.... -or - .[...]

  • Page 6

    4 Canon i mageRUNNE R Knowledge Module for PATROL System Requirements 0 To successfully install and operate Canon KM, your system environment must meet the following requirements: ❏ Processor: 300-MHz or greater Intel P entium (or compa tible) ❏ Oper ati ng Sys tem: Wind ows N T 4. 0 wit h Ser vice Pack 6a or l ater , or Win dows 2000 ❏ Mem o[...]

  • Page 7

    Canon imag eRUNNER Kn owledge Module for PATROL 5 ❏ Verify the folder in which PATROL is in stalled. Canon KM must be installed on each system with PATR OL Agent or Console. Although the system should detect the appropriate folder automat ically when you in stall Canon K M, you need to ma ke certain that Canon KM is instal led in the sam e folder[...]

  • Page 8

    6 Canon i mageRUNNE R Knowledge Module for PATROL To ensure that the Canon KM softw are installed and the Canon printer knowledge m odule loaded su ccessfully, check the dis play on the Desktop tab. Fo r details, see the “Mo nitoring Yo ur Printer Status” section. Uninstalling Canon KM 0 If you need to remove the Canon KM software at some time,[...]

  • Page 9

    Canon imag eRUNNER Kn owledge Module for PATROL 7 To re move the Canon KM soft ware: Use Add/Remove Programs in the Windows Control Panel to remove Canon imageRUNNER Knowledge Module for PATRO L. Alternatively, you can run setup.exe on your installation disk. When prompted, click to unin stall o r remove th e software. Monitoring Your Printer Statu[...]

  • Page 10

    8 Canon i mageRUNNE R Knowledge Module for PATROL Perfor ming Pr inter Ta sks 0 As needed, perfo rm a number of tasks for a mana ged printer. Among these printer tasks, if available, enable the display of general or discovery- specific debug messa ges in the System Ou tput Window , if advised by Technic al Supp ort to troubl eshoot a problem . To d[...]

  • Page 11

    Canon imag eRUNNER Kn owledge Module for PATROL 9 To enabl e the display of debug mess ages for a ll printer s: On the Desktop tab, right-click any sp ecific printer. Click KM Command s, and then click Ena bling Collecto r Debug Mode o r Enabling Disco ver Debug Mo de. In t he Cano nPri nter dialog box, click On, and then cli ck OK . The debug mess[...]

  • Page 12

    10 Canon imageRUNNER Kn owledge Module for PATROL 2. In the Disco very Settin gs dialog box, un der Search Prefere nces, select how you want to di scover new ly added Cano n printers. 3. If you selected Ping SN MP, unde r Enter IP Add ress range, specify the range of IP addresses to ping. 4. To set the discovery process to run autom atically, based[...]

  • Page 13

    Canon i mageRUN NER Kno wledg e Modul e for PA TROL 1 1 6. To set the discovery proce ss to detect stan dard MIB dev ices by manuf actu rers o ther tha n Can on, cl ick Mana ge No n-Ca non St andard MIBs. 7. Specify the maximum number of devices you want to manage. 8. To accept your chan ges without clo sing the dialo g box, click Apply. To accept [...]

  • Page 14

    12 Canon imageRUNNER Kn owledge Module for PATROL Specifying IP Addresses to Ping 0 If you select Ping SNMP as a discovery method, you must specify one or more ranges of IP add resses to ping. The more specific you define the ranges, the more efficient the discovery process. To add a ra nge of IP addr esses: 1. Under Enter IP Address Range, cl ick [...]

  • Page 15

    Canon i mageRUN NER Kno wledg e Modul e for PA TROL 1 3 Discovering Non-Canon Devices 0 You can better refine the d iscovery process by in cluding or not in cluding other standard MIB devices not manufactured by Canon. Specify your choice based on whether you want to broaden the discovery process beyon d Ca non de vices , or t o foc us the discover[...]

  • Page 16

    14 Canon imageRUNNER Kn owledge Module for PATROL Append ix: T echni cal Notes 0 The following knowledge modul e parameters are used sol ely to collect internal data, to s upport the dis play of a status for certain device features. As such, these para meters display no status of their own. Par ame ter Description COLL_Print er Collects status f or[...]

  • Page 17

    Index 15 Index I A Abou t Can o n KM display co pyright and ve rsion 8 B Broadcast SNMP defining D iscover y settings 11 C Canon pr inter kn owledg e module loading 5 convent ions used in this guide 3 D debug mes sages enable display of 9 devices support ed 2 Discover y defining settin gs 9 I installation before you begin 4 procedures 5 IP address [...]

  • Page 18

    16 Index system requirements described 4 T test page print 8 U unin stall procedures 6 guide.book P age 16 Frid ay, January 25 , 2002 4: 01 PM[...]