Canon 850 manual

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Table of contents for the manual

  • Page 1

    User’ s Guide BUBBLE JET PRINTER V1[...]

  • Page 2

    2 T able of Contents Introduction .................................................................................................... 5 How to Use This Manual ................................................................................ 6 Saf ety Precautions .......................................................................................[...]

  • Page 3

    3 T able of Contents Using the Printer with a Network ................................................................. 61 Uninstalling Printer Drivers .......................................................................... 65 Routine Maintenance ................................................................................... 66 When to Repla[...]

  • Page 4

    4 T able of Contents Cannot Install the Printer Driver ................................................................ 121 Print Quality is Poor or Contains Errors ..................................................... 123 Printer Does Not Start or Stops During Print Jobs .................................... 140 Paper Does Not Feed Properly or Pape[...]

  • Page 5

    5 Introduction Intr oduction Thank you f or purchasing the Canon i850 Bub ble Jet Printer . This User’ s Guide provides complete e xplanations of the f eatures and functions of the pr inter . This guide uses the f ollowing symbols to indicate impor tant inf or mation. Alwa ys observe these instructions. Warning ➤ Instructions that, if ignored, [...]

  • Page 6

    6 How to Use This Manual Ho w to Use This Manual T o view this User’ s Guide , we recommend that y ou use Acrobat Reader 3.0 or later . The screens shown belo w are f or Acrobat Reader 4.0. Please note that screens displa y ed by Acrobat Reader 3.0 or 5.0 are slightly diff erent. Use this button to enlarge the viewing screen. Select this b utton [...]

  • Page 7

    7 How to Use This Manual Displa ys the table of contents . Click the heading to jump to the topic. Click the " " symbol to see the headings f or each chapter . Click the " " symbol to close the headings. Use this button to search f or a word.[...]

  • Page 8

    8 Saf ety Precautions Safety Precautions Please read the saf ety warnings and cautions provided in this manual to ensure that y ou use the printer safely . Do not attempt to use the printer in any wa y not described in this manual. Warning ➤ You may cause an electric shock/fire or damage the printer if you ignore any of these safety precautions. [...]

  • Page 9

    9 Saf ety Precautions Ne ver plug the printer into a pow er sock et that is shared with other equipment (e xtension lead, double adapter , etc.). Ne ver use the printer if the pow er cord is bundled or knotted. If you detect smok e, un usual smells or strange noises around the printer , immediately unplug the printer at the power supply and call f [...]

  • Page 10

    10 Saf ety Precautions ■ Maintaining the printer Do not attempt to disassemble or modify the printer . There are no user serviceable par ts inside the printer . The printer contains high-voltage components . Ne v er attempt any maintenance procedure not described in this guide. ■ W orking around the pr inter Do not use flammable spr a ys near [...]

  • Page 11

    11 Saf ety Precautions Caution ➤ You may cause injury or damage the printer if you ignore any of these safety precautions. ■ Choosing a location Do not install the printer in a location that is unstable or subject to e xcessiv e vibration. Do not install the printer in locations that are very humid or dusty , in direct sunlight, outdoors, or cl[...]

  • Page 12

    12 Saf ety Precautions ■ P ower supply Ne ver remo v e the plug by pulling on the cord. Do not use an e xtension lead. Ne ver use a po wer supply v oltage other than that supplied in the countr y of purchase . The correct pow er supply voltages and frequencies are as f ollows: Europe: A C 230V ± 10%, 50Hz USA/Canada: A C 120V , 60Hz A ustralia: [...]

  • Page 13

    13 Saf ety Precautions ■ W orking around the pr inter Ne ver put y our hands or fingers in the printer while it is pr inting. Do not place metal objects (paper clips, staples , etc.) or containers of flammable solv ents (alcohol, thinners. etc.) on top of the pr inter . If any f oreign object (metal or liquid) f alls into the printer , unplug t[...]

  • Page 14

    14 Printer P ar ts and Their Functions Printer P ar ts and Their Functions • F ront View • Rear Vie w • Inside the Printer • Operation P anel[...]

  • Page 15

    F ront View 15 Printer P ar ts and Their Functions Fr ont View P aper Guide When loading paper , ensure the left edge just touches this guide. T o move the paper guide , pinch the knob and slide in the appropriate direction. P aper Rest Sheet Feeder Load paper here. P aper f eeds automatically , one sheet at a time. Front Co ver Open to replace the[...]

  • Page 16

    Rear View 16 Printer P ar ts and Their Functions Rear Vie w USB P ort Used to connect the printer to a computer through a USB interf ace. Printer P ort (Parallel) Used to connect the printer to a computer through a parallel interf ace.[...]

  • Page 17

    Inside the Printer 17 Printer P ar ts and Their Functions Inside the Printer Print Head Holder Install the print head here. Print Head Lock Le ver Locks the print head into the holder . Once the print head is installed, do not touch this lev er . P aper Thickness Le ver Adjusts the gap between the print head and the surf ace of the pr inting paper [...]

  • Page 18

    Operation P anel 18 Printer P ar ts and Their Functions Operation P anel PO WER Lamp Off: the printer is tur ned off . Green: the printer is ready to print. Flashing green: the pr inter is preparing to pr int, or is currently printing. Flashing orange: an error has occurred and the pr inter is not ready to print. Flashing orange and green alternate[...]

  • Page 19

    19 Printer Dr iv er Functions (Windows) Printer Driver Functions (Windo ws) • Opening the Printer Proper ties Dialog Bo x • Printer Proper ties Dialog Bo x Description • BJ Status Monitor Functions • Cancelling a Print Job • Uninstalling Printer Dr iv ers[...]

  • Page 20

    Opening the Printer Proper ties Dialog Box 20 Printer Dr iv er Functions (Windows) Opening the Printer Pr oper ties Dialog Bo x The Printer Proper ties dialog box can be opened from either within an application, or directly from the Windows Star t menu. ■ Opening the Printer Proper ties dialog bo x from y our application program This method is ge[...]

  • Page 21

    Opening the Printer Proper ties Dialog Box 21 Printer Dr iv er Functions (Windows) ■ Opening the Printer Proper ties dialog bo x directly from the Star t menu This method is used f or maintenance operations such as print head cleaning, or to specify printer settings common to all application programs. When the Printer Proper ties dialog box is op[...]

  • Page 22

    Printer Proper ties Dialog Box Description 22 Printer Dr iv er Functions (Windows) Printer Pr oper ties Dialog Bo x Description Note ➤ The screens in this section refer to Windows XP operation. The equivalent screens for Windows Me/Windows 98/Windows 95, Windows 2000 and Windows NT4.0 may look slightly different. • Main T ab • P age Setup T a[...]

  • Page 23

    Printer Proper ties Dialog Box Description 23 Printer Dr iv er Functions (Windows) Main T ab (1) Media T ype Ensure this setting matches the type of media loaded in the printer . (2) Print Quality Select the print quality you require from among the diff erent options. T o select custom Print quality , select Custom and click the Set... button. (6) [...]

  • Page 24

    Printer Proper ties Dialog Box Description 24 Printer Dr iv er Functions (Windows) (3) Color Adjustment Select the method of color adjustment. T o make detailed color adjustments, select Manual , then clic k the Set... button. (4) Grayscale Printing Select to print a gra yscale v ersion of a color document. (5) Previe w before printing Click to che[...]

  • Page 25

    Printer Proper ties Dialog Box Description 25 Printer Dr iv er Functions (Windows) P a g e Setup T ab (1) P age Size Ensure the correct paper size is selected. (2) Orientation Select landscape or por trait printing and ensure it is the same or ientation used in the application. (2) (1) (3) (4) (6) (8) (7) (5)[...]

  • Page 26

    Printer Proper ties Dialog Box Description 26 Printer Dr iv er Functions (Windows) (3) Printing T ype Select the printing method from among the follo wing. Normal-size Printing The document is printed according to the or iginal dimensions. This setting is usually selected b y def ault. Fit-to-P age Printing The document is automatically resized to [...]

  • Page 27

    Printer Proper ties Dialog Box Description 27 Printer Dr iv er Functions (Windows) (5) Amount of Extension When you select Borderless Printing, the sections that extend be y ond the paper are not printed because the image is enlarged to a size slightly larger than the paper size . Y ou can use the slide bar to adjust how m uch the image extends be [...]

  • Page 28

    Printer Proper ties Dialog Box Description 28 Printer Dr iv er Functions (Windows) Stamp/Bac kgr ound T ab (Not A v ailable in Windows NT 4.0) (1) Stamp Select the check bo x and choose the stamp . (2) Place stamp over te xt When selected, the stamp is printed ov er the pr int data. (1) (2) (3) (4) (5) (6) (7)[...]

  • Page 29

    Printer Proper ties Dialog Box Description 29 Printer Dr iv er Functions (Windows) (3) Stamp first pa ge only Prints the stamp only on the first page. (4) Define Stamp... This allows y ou to create new stamps , or modify details of a selected stamp . (5) Backgr ound Select the check bo x and choose the bac kground image y ou wish to use. (6) Bac[...]

  • Page 30

    Printer Proper ties Dialog Box Description 30 Printer Dr iv er Functions (Windows) Effects T ab (1) Simulate Illustration Select the check bo x to manipulate color image data with cer tain eff ects . Adjust the brightness of the image with the Contrast slide bar . (1) (2) (5) (3) (4) (6)[...]

  • Page 31

    Printer Proper ties Dialog Box Description 31 Printer Dr iv er Functions (Windows) (2) Monochr ome Effects Prints a color image in a single color . Select the check bo x and choose a color or use a custom color using Select Color . (3) Vivid Photo By using this function, you can reproduce breathtaking sceneries in which colors, especially blues and[...]

  • Page 32

    Printer Proper ties Dialog Box Description 32 Printer Dr iv er Functions (Windows) Pr ofiles T ab (1) Printing Profiles This list displa ys the printing settings currently registered in the Profiles tab. The Current Settings profile contains the settings currently specified in the Main , P age Setup and Effects tabs . The Default Settings pro?[...]

  • Page 33

    Printer Proper ties Dialog Box Description 33 Printer Dr iv er Functions (Windows) (2) Details Displa ys all the printer settings selected in Printing Profiles . (3) Description Displa ys a description of the pr inter settings selected in Printing Pr ofiles . Y ou can enter the description when saving the printer settings. (4) Add to Pr ofiles..[...]

  • Page 34

    Printer Proper ties Dialog Box Description 34 Printer Dr iv er Functions (Windows) Maintenance T ab (1) Cleaning Click to start pr int head cleaning. (2) Deep Cleaning Click to start pr int head deep cleaning. Use this function only if Cleaning has not improv ed the print quality . (1) (2) (5) (8) (9) (6) (4) (3) (7)[...]

  • Page 35

    Printer Proper ties Dialog Box Description 35 Printer Dr iv er Functions (Windows) (3) Print Head Alignment Aligns the print head. F or details on print head alignment, refer to Quick Start Guide . (4) Nozzle Check Prints the nozzle check pattern to ensure the pr int head nozzles are ejecting ink nor mally . F or details, ref er to “ Examining th[...]

  • Page 36

    BJ Status Monitor Functions 36 Printer Dr iv er Functions (Windows) BJ Status Monitor Functions The BJ Status Monitor allows y ou to check the status of the printer . If an error occurs, the status monitor indicates the nature of the error and suggests an appropriate solution. The status monitor also checks the ink tanks and displa ys a warning mes[...]

  • Page 37

    BJ Status Monitor Functions 37 Printer Dr iv er Functions (Windows) Note ➤ To open the BJ Status Monitor when the printer is not printing, click the Maintenance tab in the Printer Properties dialog box and click the Start Status Monitor button.[...]

  • Page 38

    BJ Status Monitor Functions 38 Printer Dr iv er Functions (Windows) ■ When errors occur or ink runs low The BJ Status Monitor is automatically displa yed when an error occurs , e.g. if the printer runs out of paper or ink is low . In such cases, tak e the appropriate action as descr ibed in the Printer Status tab . In Windows 95, Windows 98 or Wi[...]

  • Page 39

    Cancelling a Print Job 39 Printer Dr iv er Functions (Windows) Cancelling a Print Job T o cancel the current pr int job , first open the BJ Status Monitor . 1 Click the icon on the T ask Bar . 2 Click Cancel Printing . Note ➤ If Cancel Printing is grayed out, press the printer's RESUME/CANCEL button to terminate the print job.[...]

  • Page 40

    Uninstalling Printer Dr iv ers 40 Printer Dr iv er Functions (Windows) Uninstalling Printer Driver s Use the Uninstaller to delete any unw anted printer dr iv ers. This allo ws you to delete all the files associated with the printer dr iv er at the same time. 1 Click the Star t b utton and select All Programs , Canon i850 , Uninstall . F or non-XP[...]

  • Page 41

    41 Printer Dr iv er Functions (Macintosh) Printer Driver Functions (Macintosh) • Description of Pr int Settings • BJ Print Monitor • Cancelling a Print Job • Using the Printer with a Networ k • Uninstalling Printer Dr iv ers[...]

  • Page 42

    Description of Pr int Settings 42 Printer Dr iv er Functions (Macintosh) Description of Print Settings • P age Setup Dialog Bo x • Printer Utility Dialog Bo x • Print Dialog Box • Detailed Setting Dialog Bo x • Options Dialog Bo x • Register Settings Dialog Bo x[...]

  • Page 43

    Description of Pr int Settings 43 Printer Dr iv er Functions (Macintosh) P a g e Setup Dialog Bo x The P age Setup dialog bo x contains settings f or the printed page, such as the size of the print media, and resizing the pr inted image . T o open the P age Setup dialog bo x, select P age Setup from the File menu in y our application program. (1) P[...]

  • Page 44

    Description of Pr int Settings 44 Printer Dr iv er Functions (Macintosh) (4) Amount of Extension When you select Borderless Printing, the sections that extend be y ond the paper are not printed because the image is enlarged to a size slightly larger than the paper size . Y ou can use the slide bar to adjust how m uch the image extends be y ond the [...]

  • Page 45

    Description of Pr int Settings 45 Printer Dr iv er Functions (Macintosh) Printer Utility Dialog Bo x The Printer Utility dialog bo x is displa yed when y ou click the Utilities button in the Pag e Setup dialog bo x. (1) Select the function you wish to perf orm. (2) Displa y area showing the v arious maintenance functions, including cleaning and tes[...]

  • Page 46

    Description of Pr int Settings 46 Printer Dr iv er Functions (Macintosh) ➡ Print Head Cleaning ➡ Print Head Deep Cleaning Note ➤ For information about Print Head Alignment, refer to the Quick Start Guide .[...]

  • Page 47

    Description of Pr int Settings 47 Printer Dr iv er Functions (Macintosh) Print Dialog Bo x The Print dialog bo x specifies the media type and print settings to be used for y our print job . T o open the Print dialog box, select Print from the File menu in your application program. (1) Options... Specify the output destination, print order and page[...]

  • Page 48

    Description of Pr int Settings 48 Printer Dr iv er Functions (Macintosh) (4) Print Mode Select the option in accordance with the document type and printing pur pose. (5) Details... Allows y ou to manually set the print quality and color settings in the Detailed Setting Dialog Bo x . (6) Grayscale Printing Select to print a gra yscale v ersion of a [...]

  • Page 49

    Description of Pr int Settings 49 Printer Dr iv er Functions (Macintosh) Detailed Setting Dialog Bo x T o open the Detailed Setting dialog box, select Man ual from Print Mode in the Print dialog bo x, then click Details... . (1) P anel displa y icons Click these icons to s witch betw een panels in the Detailed Setting dialog bo x. (1) (2) (3)[...]

  • Page 50

    Description of Pr int Settings 50 Printer Dr iv er Functions (Macintosh) (2) Print Quality Mov e the slide bar to adjust the balance between print quality and speed. Moving the bar to the right enhances pr int quality , and mo ving it to the left increases pr inting speed. (3) Halftoning Select either Dither or Diffusion ink dot configurations .[...]

  • Page 51

    Description of Pr int Settings 51 Printer Dr iv er Functions (Macintosh) ■ Special Eff ects P anel T o display the Special Eff ects panel, click the Special effects display icon. (1) Simulate illustration Select the check bo x to manipulate color image data to produce illustr ation effects . Adjust the brightness of the image with the Contrast sl[...]

  • Page 52

    Description of Pr int Settings 52 Printer Dr iv er Functions (Macintosh) (2) Monochr ome effects Prints a color image in a single color . Select the check bo x and choose the color you wish to use from the pull-down men u. (3) Vivid Photo By using this function, you can reproduce breathtaking sceneries in which colors, especially blues and g reens,[...]

  • Page 53

    Description of Pr int Settings 53 Printer Dr iv er Functions (Macintosh) ■ Color P anel T o display the Color panel, clic k the Color displa y icon. (1) Color Correction Select a color correction method: BJ Standar d , ColorSync or None . BJ Standard is usually the optimum color correction method f or printing with a BJ pr inter . When ColorSync [...]

  • Page 54

    Description of Pr int Settings 54 Printer Dr iv er Functions (Macintosh) (2) Print T ype F or printing that emphasises inter mediate colors, select Photo . F or printing that emphasises the brightness of pr imar y colors , select Graphics . F or documents that contain large amounts of a basic color , select Spot Color . (3) Printer Profile Select [...]

  • Page 55

    Description of Pr int Settings 55 Printer Dr iv er Functions (Macintosh) Options Dialog Bo x T o open the Options dialog box, clic k the Options... button in the Print dialog bo x. (1) Lay out Allows y ou to print two or f our pages of a document on a single page, or to enlarge printing so that a single page spans multiple sheets of paper (P oster [...]

  • Page 56

    Description of Pr int Settings 56 Printer Dr iv er Functions (Macintosh) (2) Duplex Printing The document is printed on both sides of the paper . After pr inting one side , tur n the ejected page ov er , and pr int on the other side. (3) Fit-to-page Printing The document is automatically resized to fit the paper siz e. When using this function, en[...]

  • Page 57

    Description of Pr int Settings 57 Printer Dr iv er Functions (Macintosh) Register Settings Dialog Bo x T o open the Register Settings dialog box, clic k the Apply ... button in the Print dialog bo x. (1) Settings Displa ys a list of the registered print settings. (2) Defaults Restores the print settings selected in Settings to defaults . A check ma[...]

  • Page 58

    BJ Print Monitor 58 Printer Dr iv er Functions (Macintosh) BJ Print Monitor The BJ Print Monitor allows you to chec k the progress of print jobs. Y ou can launch the BJ Print Monitor if background printing is enabled in the Chooser utility . ■ Opening the BJ Print Monitor 1 Select Chooser from the Apple Menu. 2 Set Backgr ounding to On . 3 After [...]

  • Page 59

    BJ Print Monitor 59 Printer Dr iv er Functions (Macintosh) ■ BJ Print Monitor Functions The BJ Print Monitor allows you to change the print order of documents queued f or printing. T o change the pr int order , place the mouse pointer o v er the name of the document, hold the mouse button do wn while dragging the document name to the ne w positio[...]

  • Page 60

    Cancelling a Print Job 60 Printer Dr iv er Functions (Macintosh) Cancelling a Print Job When the BJ Print Monitor is r unning, y ou can use it to cancel or suspend the currently printing job . 1 Select BJ Print Monitor in the Application Menu. 2 Click the name of the print job y ou wish to cancel, then click . The document selected in the Print Mon[...]

  • Page 61

    Using the Printer with a Network 61 Printer Dr iv er Functions (Macintosh) Using the Printer with a Netw ork The printer can be used with an Ether net network environment. F ollow the steps described below to connect the printer to the network. ■ Bef ore Setting up the Printer • Install the printer dr iv er on each network computer that will us[...]

  • Page 62

    Using the Printer with a Network 62 Printer Dr iv er Functions (Macintosh) 4 Click Share . 5 Confir m that i850 server is selected in Enter ne w print ser ver name: then click Send . 6 Confir m that the ne w print ser ver name has been added to Current print servers then clic k Close . 7 Click the close bo x to close the Chooser . • Client setu[...]

  • Page 63

    Using the Printer with a Network 63 Printer Dr iv er Functions (Macintosh) ■ Chec king Pr int Status • Checking print status from the print ser v er T o check the status of a print job from the pr int ser v er , star t the BJ Pr int Monitor . Select BJ Print Monitor in the Application Menu. T o close the BJ Pr int Monitor , select Close Status [...]

  • Page 64

    Using the Printer with a Network 64 Printer Dr iv er Functions (Macintosh) ■ BJ Status Monitor Functions .... Click to pause printing of the specified document. .... Click to resume printing. .... Click to cancel printing of the specified document. Note ➤ • Y ou can deter mine the o wner of a computer by selecting the File Sharing control p[...]

  • Page 65

    Uninstalling Printer Dr iv ers 65 Printer Dr iv er Functions (Macintosh) Uninstalling Printer Driver s When a printer dr iv er is no longer needed, use the Installer to delete, all the prog ram files associated with it at the same time. Bef ore proceeding, ensure you sa v e any unsa ved files in an y currently running applications. 1 Load the Set[...]

  • Page 66

    66 Routine Maintenance Routine Maintenance • When to Replace Ink T ank and Maintain Pr int Head • Replacing an Ink T ank • Printing the Nozzle Check P attern • Print Head Cleaning • Print Head Deep Cleaning • Cleaning the P aper F eed Roller • T ranspor ting the Printer[...]

  • Page 67

    When to Replace Ink T ank and Maintain Print Head 67 Routine Maintenance When to Replace Ink T ank and Maintain Print Head When an ink tank is empty , it must be replaced. The BJ Status Monitor (Windows) or the BJ Print Monitor (Macintosh) will initially advise you of a lo w ink le vel. At this stage, y ou can still continue to print. Once an ink t[...]

  • Page 68

    Replacing an Ink T ank 68 Routine Maintenance Replacing an Ink T ank When replacing an ink tank, check the model n umber very carefully . The pr inter will not print properly if the wrong ink tank is used, or installed in the incorrect position. With this printer , ink tanks must be installed from the right in the order indicated below . • Y ello[...]

  • Page 69

    Replacing an Ink T ank 69 Routine Maintenance 2 Remov e the empty ink tank. Push the tab and remov e the ink tank. Do not touch the lock le v er ; remov e only the ink tank. Impor tant ➤ • Handle ink tanks carefully to av oid staining clothing or the surrounding area. • Discard empty ink tanks according to the local laws and regulations regar[...]

  • Page 70

    Replacing an Ink T ank 70 Routine Maintenance 3 Unpack the ne w ink tank and pull off the orange tape .[...]

  • Page 71

    Replacing an Ink T ank 71 Routine Maintenance 4 Remov e the orange protectiv e cap from the bottom of the ink tank. Impor tant ➤ • Do not re-attach the protectiv e cap once you ha ve remo v ed it. • Once you ha v e remov ed the protectiv e cap , do not touch the open ink por t. Ne ver press here! Ink ma y squir t out of the tank.[...]

  • Page 72

    Replacing an Ink T ank 72 Routine Maintenance 5 Inser t the ink tank in the print head holder . Press on the "PUSH" mark until the ink tank snaps fir mly into place. 6 Close the front cov er . The print head holder mov es to the r ight. The ink tank installation process is now complete . Note ➤ • T o maintain optimal pr int quality ,[...]

  • Page 73

    Printing the Nozzle Check P attern 73 Routine Maintenance Printing the Nozzle Chec k P attern Print the nozzle check pattern to deter mine whether the ink spra ys nor mally from the print head nozzles, and to v erify pr int head alignment. Use this function when printed results are blurred or the color is incorrect. Nozzle check pattern printing ca[...]

  • Page 74

    Printing the Nozzle Check P attern 74 Routine Maintenance Macintosh 1 With the printer on, load a sheet of A4 or Letter paper in the pr inter . 2 Open the P age Setup dialog bo x. The P age Setup dialog bo x can nor mally be opened b y selecting Pag e Setup... in the File menu. 3 Click the Utilities button to open the Printer Utilities dialog bo x.[...]

  • Page 75

    Printing the Nozzle Check P attern 75 Routine Maintenance ■ Printing the Nozzle Check P attern through the Pr inter 1 With the printer on, load a sheet of A4 or Letter paper in the pr inter . 2 Hold the RESUME/CANCEL button do wn until the PO WER lamp flashes twice. ➡ Examining the Nozzle Check P atter n[...]

  • Page 76

    Printing the Nozzle Check P attern 76 Routine Maintenance ■ Examining the Nozzle Chec k P atter n The nozzle check pattern should appear as f ollows when ink is discharged properly . Examine the nozzle check pattern output by the printer . Lines missing here indicate the print head requires cleaning. Une venness in these patterns indicates the pr[...]

  • Page 77

    Print Head Cleaning 77 Routine Maintenance Print Head Cleaning Clean the print head if you suspect that the nozzles might be clogged. Head cleaning can be perf or med either from the printer dr iv ers or from the printer itself . Note ➤ Cleaning the head consumes ink, so perform head cleaning only when necessary. ■ Cleaning the Print Head from [...]

  • Page 78

    Print Head Cleaning 78 Routine Maintenance 4 Select the ink nozzles to be cleaned, and then click Execute . All Colors: All nozzles Black: Black ink nozzles Color : Color ink nozzles 5 When the confir mation message is displa y ed, click OK . Macintosh 1 Ensure the printer is on. 2 Open the P age Setup dialog bo x. The P age Setup dialog bo x can [...]

  • Page 79

    Print Head Cleaning 79 Routine Maintenance 5 Select the ink nozzles to be cleaned, and then click OK . All Colors: All nozzles Black: Black ink nozzles Color : Color ink nozzles ■ Cleaning the Print Head from the Pr inter This operation cleans all nozzles , both blac k and color . Because this method also resets the printer , any print data store[...]

  • Page 80

    Print Head Deep Cleaning 80 Routine Maintenance Print Head Deep Cleaning If print quality does not improv e by standard print head cleaning, tr y deep cleaning, which is a more pow erful process. P erf or m print head deep cleaning from the printer dr iv er . Note ➤ Print head deep cleaning consumes more ink than standard print head cleaning, so [...]

  • Page 81

    Print Head Deep Cleaning 81 Routine Maintenance Macintosh 1 Ensure the printer is on. 2 Open the P age Setup dialog bo x. The P age Setup dialog bo x can nor mally be opened b y selecting Pag e Setup... in the File menu. 3 Click the Utilities button to open the Printer Utility dialog bo x. 4 Select Cleaning from the pull-down men u, and then click [...]

  • Page 82

    Print Head Deep Cleaning 82 Routine Maintenance After print head deep cleaning finishes, print the nozzle check pattern to verify that the head is clean. If not, check that there are sufficient ink le v els in all ink tanks before turning off printer . Be sure to perform another pr int head deep cleaning 24 hours after turning off printer . If th[...]

  • Page 83

    Cleaning the P aper F eed Roller 83 Routine Maintenance Cleaning the P aper Feed Roller If paper does not f eed properly , clean the paper f eed roller . 1 Ensure the printer is tur ned on. If any paper is loaded in the printer , remov e the paper . 2 Hold down the RESUME/CANCEL b utton; when the PO WER lamp flashes three times, release the RESUME[...]

  • Page 84

    T ranspor ting the Printer 84 Routine Maintenance T ranspor ting the Printer P ac k the pr inter carefully in its original packing materials. If you do not ha v e the or iginal pac king materials, pack the printer carefully and thoroughly in protectiv e mater ial and place inside a sturdy bo x. 1 T ur n the pr inter off . 2 Ensure that the PO WER l[...]

  • Page 85

    T ranspor ting the Printer 85 Routine Maintenance 3 Retract the paper output tra y , and f old do wn the paper rest. 4 Disconnect the printer cable from the computer and from the printer , and then disconnect the pow er cord from the pr inter .[...]

  • Page 86

    T ranspor ting the Printer 86 Routine Maintenance 5 Secure the printer with adhesive tape as sho wn, and then pack it in a plastic bag.[...]

  • Page 87

    T ranspor ting the Printer 87 Routine Maintenance 6 Attach protectiv e mater ial to both sides of the printer when packing the printer . Clearly label the box as "F ragile", if using a transpor t company .[...]

  • Page 88

    88 Printing Media Printing Media • Compatib le Media T ypes • En velopes • High Resolution P aper HR-101N • Glossy Photo P aper GP-301/GP-301N • High Gloss Photo Film HG-201 • Glossy Photo Cards FM-101 • Photo P aper Pro PR-101 • Photo P aper Pro PC-101S • Photo P aper Plus Glossy PP-101 • Matte Photo P aper MP-101 • T ranspar[...]

  • Page 89

    Compatible Media T ypes 89 Printing Media Compatible Media T ypes Y ou can use the f ollowing types of paper and other media. ■ Size • Standard paper : F rom A5 size (148.0 x 210.0 mm / 5.83 x 8.27 in) to legal siz e (215.9 x 355.6 mm / 8.5 x 14.0 in) • Non-standard paper : F rom 90.0 x 120.0 mm to 215.9 x 584.2 mm (F rom 3.54 x 4.72 in to 8.[...]

  • Page 90

    Compatible Media T ypes 90 Printing Media ■ W eight 64 to 105 gsm (17 to 28 lb) Do not use paper heavier than this (e xcept f or suppor ted Canon-brand media), as it could jam in the printer . ■ T ypes The f ollowing types of media can be used. F or more inf or mation about the media and the printing methods, ref er to the specific sections. P[...]

  • Page 91

    Env elopes 91 Printing Media En velopes Use either European DL or US Com. #10 size env elopes . ■ Preparation f or Printing 1 Press down on all f our corners and edges of the env elopes to flatten them as shown belo w . 2 If the env elopes are curled, hold the opposite cor ners and gently bend them in the opposite direction. Ensure that the fla[...]

  • Page 92

    Env elopes 92 Printing Media 3 If the leading edge of an env elope is puff ed up or curled, use a pen to press the env elope flat and sharpen the crease. The env elopes ma y jam in the printer if they are not completely flat and the edges are not aligned. Ensure that no curl or puff exceeds 5 mm (0.2 in). ■ Unsuitab le Env elopes • Env elopes[...]

  • Page 93

    Env elopes 93 Printing Media ■ Loading • Place env elopes lengthwise with the flap to the left and the address side f acing upwards . • Set the P aper Thic kness Le v er to the r ight. • Up to 10 env elopes can be loaded at once . P aper Thickness Le ver[...]

  • Page 94

    Env elopes 94 Printing Media ■ Printer Dr iv er Settings • Media T ype : Env elope • P age Size : Select either DL En v . or #10 En v according to the en v elope size y ou are using. • Orientation : Landscape ■ Handling of Printed Output Remov e each en velope as it is printed. ■ Printable Area ➡ Printing Area[...]

  • Page 95

    High Resolution P aper HR-101N 95 Printing Media High Resolution P aper HR-101N This type of paper provides better color reproduction than plain paper . It is suitab le f or printing business documents that f eature graphics , and f or photographs . ■ Loading • Load the paper with the whiter side f acing up . • Set the P aper Thic kness Le v [...]

  • Page 96

    High Resolution P aper HR-101N 96 Printing Media ■ Printer Dr iv er Settings • Media T ype : High Resolution P aper • P age Size : Ensure the setting matches the size set in the application. ■ Handling of Printed Output Do not stack more than 50 sheets in the paper output tr a y . If the output paper is cur led, it ma y pre vent the ne xt s[...]

  • Page 97

    Glossy Photo P aper GP-301/GP-301N 97 Printing Media Glossy Photo P aper GP-301/GP-301N This media is still thick er than High Resolution P aper with a glossy printing surf ace to produce printouts close to photograph quality . ■ Loading • A maximum of 10 sheets can be loaded. • Load the paper with the whiter side f acing up . • Set the P a[...]

  • Page 98

    Glossy Photo P aper GP-301/GP-301N 98 Printing Media ■ Printer Dr iv er Settings • Media T ype : Glossy Photo P aper • P age Size : Ensure the setting matches the size set in the application. ■ Handling of Printed Output • Remov e each sheet as soon as it is printed. • Do not touch the printed surface until the ink is fix ed (appro x. [...]

  • Page 99

    High Gloss Photo Film HG-201 99 Printing Media High Gloss Photo Film HG-201 This film has an e xtremely glossy surf ace, ideal f or printing photographs with outstanding results. ■ Loading • Load only one sheet at a time. • Load the film with the cut cor ner at the upper right. • If the film is curled, flatten it by curling in the oppos[...]

  • Page 100

    High Gloss Photo Film HG-201 100 Printing Media ■ Printer Dr iv er Settings • Media T ype : High Gloss Photo Film • P age Size : Ensure the setting matches the size set in the application. ■ Handling of Printed Output • Remov e each sheet as soon as it is printed. • Do not touch the printed surface until the ink is fix ed. ■ Printabl[...]

  • Page 101

    Glossy Photo Cards FM-101 101 Printing Media Glossy Photo Car ds FM-101 This photo-size paper is intended f or printing images that cov er the entire surf ace of the card, without a white border . When printing, use the or iginal application softw are, ZoomBrowser EX/PhotoRecord (f or Windo ws) or ImageBrowser (f or Macintosh). ■ Loading • Load[...]

  • Page 102

    Glossy Photo Cards FM-101 102 Printing Media ■ Handling of Printed Output • Do not stack more than 20 sheets in the paper output tr a y . • Do not touch the printed surface until the ink is fix ed (appro x. two minutes).[...]

  • Page 103

    Photo P aper Pro PR-101 103 Printing Media Photo P aper Pr o PR-101 This is thick paper with a treated surf ace that enhances gloss and pro vides superior color reproduction. It is ideal for printing high quality photographs . This media is av ailab le in A4/ Letter and 4 x 6 sizes . ■ Loading • Up to 20 sheets of 4 x 6 size paper can be loaded[...]

  • Page 104

    Photo P aper Pro PR-101 104 Printing Media ■ Printer Dr iv er Settings • Media T ype : Photo P aper Pro • P age Size : Ensure the setting matches the size set in the application. ■ Handling of Printed Output • Remov e each sheet as soon as it is printed. • Do not stack more than 20 sheets of 4 x 6 siz e paper in the output tra y . • D[...]

  • Page 105

    Photo P aper Pro PR-101 105 Printing Media ■ Printable Area With some images the trailing edge of the image ma y be b lurred if pr inting e xtends into the printable area. Canon recommends that you print within the printing area. ➡ Printing Area Note ➤ For photograph and illustration data that you want to print with Borderless Printing, creat[...]

  • Page 106

    Photo P aper Pro PC-101S 106 Printing Media Photo P aper Pr o PC-101S Made of the same material as Photo P aper Pro PR-101, this photo-size paper is intended f or printing images that cover the entire surf ace of the card, without a white border . When printing, use the or iginal application softw are, ZoomBrowser EX/PhotoRecord (f or Windows) or I[...]

  • Page 107

    Photo P aper Pro PC-101S 107 Printing Media ■ Handling of Printed Output F ollow the instructions described in " Photo Paper Pro PR-101 ".[...]

  • Page 108

    Photo P aper Plus Glossy PP-101 108 Printing Media Photo P aper Plus Glossy PP-101 This is a thick paper with a glossy w ater-resistant coating and provides superior colour reproduction. It is ideal for printing high quality photographs . This media is av ailab le in A4/ Letter and 4 × 6 sizes . ■ Loading • Up to 10 sheets of A4/Letter size pa[...]

  • Page 109

    Photo P aper Plus Glossy PP-101 109 Printing Media ■ Printer Dr iv er Settings • Media T ype : Photo P aper Plus Glossy • P age Size : Ensure the setting matches the size set in the application. ■ Handling of Printed Output • Remov e each sheet as soon as it is printed. • Colors ma y slightly change if papers are stack ed up bef ore the[...]

  • Page 110

    Photo P aper Plus Glossy PP-101 110 Printing Media ■ Printable Area With some images the trailing edge of the image ma y be b lurred if pr inting e xtends into the printable area. Canon recommends that you print within the printing area. ➡ Printing Area Note ➤ For photograph and illustration data that you want to print with Borderless Printin[...]

  • Page 111

    Matte Photo P aper MP-101 111 Printing Media Matte Photo P aper MP-101 This is a matt water-resistant paper and pro vides superior color reproduction. It is suitab le f or a variety of printing pur poses such as paper crafts , calendars and matt photos. This media is av ailab le in A4/Letter sizes . ■ Loading • A maximum of 10 sheets can be loa[...]

  • Page 112

    Matte Photo P aper MP-101 112 Printing Media ■ Printer Dr iv er Settings • Media T ype : Matte Photo P aper • P age Size : Ensure the setting matches the size set in the application. ■ Handling of Printed Output • Remov e each sheet as soon as it is printed. • Do not touch the printed surface until the ink is fix ed. ■ Printable Area[...]

  • Page 113

    T ransparencies CF-102 113 Printing Media T ransparencies CF-102 This film is ideal f or printing presentation mater ial f or use with ov erhead projectors. ■ Loading • Place one sheet of plain A4 or Letter paper under the transparencies in the sheet f eeder . • Set the P aper Thic kness Le v er to the left. • A maximum of 30 sheets can be[...]

  • Page 114

    T ransparencies CF-102 114 Printing Media • Although you can print on either side of CF-102, best results can be obtained b y printing on the side toward which it curls when held by the edge . ■ Printer Dr iv er Settings • Media T ype : T ransparency • P age Size : Ensure the setting matches the size set in the application. ■ Handling of [...]

  • Page 115

    T -Shirt T ransf ers TR-201 115 Printing Media T -Shir t T ransfer s TR-201 This paper is used to produce iron-on transf ers. The image is printed bac kwards when Media T ype is set to T -Shir t T ransf er in the printer dr iv er . Note ➤ For the customers in the United States, refer to the Quick Start Guide for instructions on using TR-101 T-shi[...]

  • Page 116

    T -Shirt T ransf ers TR-201 116 Printing Media ■ Printer Dr iv er Settings • Media T ype : T -Shir t T ransf er • P age Size :A 4 ■ Handling of Printed Output • Remov e each T -shir t transf er as soon as it is printed. • The T -shir t tr ansfer should be used as soon as it is printed. Refer to the supplied instructions for details on h[...]

  • Page 117

    Banner P aper 117 Printing Media Banner P aper This is long paper that consists of consecutiv e sheets of A4 or Letter size paper , ideal f or printing long posters or banners (up to six sheets long). ■ Preparation f or Printing • When tearing the banner paper , tear off one more sheet than y ou actually need to print. • The maximum length f [...]

  • Page 118

    Banner P aper 118 Printing Media 3 Place the printer where the pr inted banner output can hang o ver the edge of the table . Ensure the ink does not stain the table or floor . P aper Thickness Le ver[...]

  • Page 119

    Banner P aper 119 Printing Media ■ Printer Dr iv er Settings • Media T ype : Plain P aper • P age Size : When using A4 banner paper : A4 When using letter size banner paper: Letter • Copies : Must be set to "1" to print correctly . • In Windows , select Banner Printing f or Printing T ype on the P age Setup tab . • On a Macint[...]

  • Page 120

    120 T roubleshooting T r oubleshooting • Cannot Install the Printer Dr iv er • Print Quality is P oor or Contains Errors • Printer Does Not Star t or Stops During Pr int Jobs • P aper Does Not F eed Properly or P aper J ams • The PO WER Lamp Flashes Orange • An Error Message is Displa y ed on the Screen • Prob lems Unique to Windows ?[...]

  • Page 121

    Cannot Install the Printer Dr iv er 121 T roubleshooting Cannot Install the Printer Driver ■ Follow the installation pr ocedure correctly . Install the printer dr iv er carefully f ollowing the procedures described in the Quick Start Guide . If the printer dr iv er was not installed correctly , reinstall it. If you are using Windows, delete the p[...]

  • Page 122

    Cannot Install the Printer Dr iv er 122 T roubleshooting ■ If the Installer for the printer driver does not start up automatically when y ou inser t the Setup Software & User’ s Guide CD-ROM , open the My Computer window , and then double-c lick the CD-R OM icon. Note ➤ If you are typing in the file name, you must specify the CD-ROM drive[...]

  • Page 123

    Print Quality is P oor or Contains Errors 123 T roubleshooting Print Quality is P oor or Contains Error s • Cannot Print to End of Job • Colors are Unclear • Printing is Blurred/Colors are Wrong • Straight Lines are Misaligned • Printed P aper Cur ls or Ink Blots • Bac k of P aper is Smudged • Printed Surface is Scr atched • White S[...]

  • Page 124

    Print Quality is P oor or Contains Errors 124 T roubleshooting Cannot Print to End of Job ■ Confirm the P age Size setting matches the size of the paper loaded in the printer . First, check the P age Size setting in the application. Then check the P age Size setting in the Pr inter Proper ties dialog bo x f or Windows or the P age Setup dialog b[...]

  • Page 125

    Print Quality is P oor or Contains Errors 125 T roubleshooting 3 Click Reduce spool data size . Note ➤ When Reduce spool data size is set, the print quality may be degraded.[...]

  • Page 126

    Print Quality is P oor or Contains Errors 126 T roubleshooting Color s are Unclear ■ Confirm the Media T ype setting in the printer driver matches the type of paper loaded in the printer . If you are printing a photogr aph or an illustration from a Windows en vironment, also increase Print Quality on the Main tab . If you are w orking in a Macin[...]

  • Page 127

    Print Quality is P oor or Contains Errors 127 T roubleshooting Printing is Blurred/Color s are Wr ong ■ Ensure that the clear film is completel y removed fr om ar ound the ink tank. ■ Ensure that the ink tanks snap into place when y ou install them. ■ If a specific color does not print, chec k whether the corresponding ink tank is empty . R[...]

  • Page 128

    Print Quality is P oor or Contains Errors 128 T roubleshooting Straight Lines are Misaligned ■ Align the print head. Ensure you align the print head e v er y time you install a ne w print head. Windows 1 Open the Printer Proper ties dialog box. 2 Click the Maintenance tab . 3 Click Print Head Alignment . F ollow the instructions on the screen.[...]

  • Page 129

    Print Quality is P oor or Contains Errors 129 T roubleshooting Macintosh 1 Open the P age Setup dialog bo x. 2 Click Utilities . 3 Select T est Print from the pull-down menu, and then clic k Print Head Alignment . F ollow the instructions on the screen.[...]

  • Page 130

    Print Quality is P oor or Contains Errors 130 T roubleshooting ■ In the printer driver settings, select a higher print quality setting. Windows 1 Open the Printer Proper ties dialog box. 2 On the Main tab , clic k High f or the Print Quality setting. Macintosh 1 Open the Print dialog box. 2 F or Print Mode , select Man ual and then click Details [...]

  • Page 131

    Print Quality is P oor or Contains Errors 131 T roubleshooting Printed P aper Curls or Ink Blots ■ Use high resolution paper or photo paper to print images that require a lot of ink, (i.e. pictures with intense color s or photographs). ■ Reduce the Intensity setting in the printer driver and try printing again. Windows 1 Open the Printer Proper[...]

  • Page 132

    Print Quality is P oor or Contains Errors 132 T roubleshooting Macintosh 1 Open the Print dialog box. 2 F or Print Mode , select Man ual and then click Details . 3 Click the Color icon and then drag the Intensity slide bar to set the intensity .[...]

  • Page 133

    Print Quality is P oor or Contains Errors 133 T roubleshooting Bac k of P aper is Sm udged ■ If the next pa ge prints before the ink is dry , set the Ink Drying W ait Time . Y ou can either remov e each printed sheet from the output tra y as soon as it is printed, or set the Ink Drying W ait Time to pause after each sheet has printed. Windows 1 O[...]

  • Page 134

    Print Quality is P oor or Contains Errors 134 T roubleshooting Macintosh 1 Open the P age Setup dialog bo x. 2 Click the Utilities button. 3 Select Custom Settings f or m the pull-do wn menu. 4 Select P ause between pages. , and then click Send . ■ Y ou may need to c lean some internal parts of the printer . Follo w the procedure below . 1 Load s[...]

  • Page 135

    Print Quality is P oor or Contains Errors 135 T roubleshooting Printed Surface is Scratched ■ Ensure y ou are using suitable paper . • The paper weight must be less than 105 gsm (28 lb). If you use non-Canon br and paper heavier than 105 gsm (28 lb), the print head ma y scratch the printed surf ace. Clean the print head first and pr int with t[...]

  • Page 136

    Print Quality is P oor or Contains Errors 136 T roubleshooting ■ Reduce the Intensity setting in the printer driver and try printing again. When printing an image with high intensity , especially on plain paper , the paper ma y absorb too much ink and become w avy . This ma y cause the printed surface to become scratched. Windows 1 Open the Print[...]

  • Page 137

    Print Quality is P oor or Contains Errors 137 T roubleshooting White Streaks ■ Print the nozzle chec k pattern to chec k the ink output. If a specific color does not print in the nozzle check pattern, clean the pr int head. ➡ Printing the Nozzle Check P attern ➡ Print Head Cleaning The problem can also be resolv ed b y aligning the print hea[...]

  • Page 138

    Print Quality is P oor or Contains Errors 138 T roubleshooting Color s are Uneven or Streaked ■ Increase the print quality setting in the printer driver settings. Windows 1 Open the Printer Proper ties dialog box. 2 On the Main tab , clic k High f or the Print Quality setting. Macintosh 1 Open the Print dialog box. 2 F or Print Mode , select Man [...]

  • Page 139

    Print Quality is P oor or Contains Errors 139 T roubleshooting ■ Set the halftoning method to Diffusion in the printer driver settings. Windows 1 Open the Printer Proper ties dialog box. 2 On the Main tab , select Custom f or the Print Quality setting, and clic k Set . 3 Click Diffusion for the Halftoning setting. Macintosh 1 Open the Print dialo[...]

  • Page 140

    Printer Does Not Star t or Stops During Pr int Jobs 140 T roubleshooting Printer Does Not Star t or Stops During Print Jobs • Printing Does Not Star t • Printing Stops Before It is Completed • Printer Mov es But Does Not Pr int • Print Head Holder Does Not Mov e to the Centre[...]

  • Page 141

    Printer Does Not Star t or Stops During Pr int Jobs 141 T roubleshooting Printing Does Not Star t ■ Ensure the printer is turned on. If the PO WER lamp is off , press the POWER b utton. If the PO WER lamp is flashing green, the printer is initialising. Wait until the PO WER lamp stops flashing. Note ➤ When printing a large amount of data such[...]

  • Page 142

    Printer Does Not Star t or Stops During Pr int Jobs 142 T roubleshooting ■ Check whether there is an y pr oblem with the computer . Restar t the computer , and if an y pr int jobs remain, delete them. Windows 1 Open the Printer Pr oper ties Dialog Bo x from the Start menu. 2 Click the Utility tab , and click Start Status Monitor . 3 Click Displa [...]

  • Page 143

    Printer Does Not Star t or Stops During Pr int Jobs 143 T roubleshooting ■ Ensure the printer port is set correctly . If using a parallel interf ace printer cable , set "LPT1" as the pr inter por t. If using a USB cable , set "USBnnn" or "USBPRNnn" ("n" represents a number) as the printer por t. 1 Open the [...]

  • Page 144

    Printer Does Not Star t or Stops During Pr int Jobs 144 T roubleshooting Printing Stops Bef ore It is Completed ■ Check the status of the PO WER lamp. When the PO WER lamp is flashing g reen, the printer is processing data. Printing a large amount of data such as a photo or graphics tak es time f or the computer to process the data, during which[...]

  • Page 145

    Printer Does Not Star t or Stops During Pr int Jobs 145 T roubleshooting Printer Mo ves But Does Not Print ■ Check the ink tanks. If empty , replace them. ■ Ensure that the clear film is completel y removed fr om ar ound the ink tank. ■ Ensure that the ink tanks snap into place when y ou install them. ■ If there is plenty of ink but the pr[...]

  • Page 146

    Printer Does Not Star t or Stops During Pr int Jobs 146 T roubleshooting Print Head Holder Does Not Mo ve to the Centre ■ Ensure the printer is turned on. The print head holder will not mov e unless the power is on. If the PO WER lamp is off , close the front cov er and turn the power on. If the PO WER lamp is flashing green, the printer is init[...]

  • Page 147

    P aper Does Not F eed Proper ly or P aper J ams 147 T roubleshooting P aper Does Not Feed Pr operl y or P aper Jams • P aper Does Not F eed Properly • P aper J ams[...]

  • Page 148

    P aper Does Not F eed Proper ly or P aper J ams 148 T roubleshooting P aper Does Not Feed Pr operl y ■ Confirm the paper conditions. • If non-Canon brand media, the paper is not too thic k (less than 105 gsm / 28 lb). • The number of sheets loaded does not e xceed the recommended le v el. • The paper is not creased, curled or wr inkled. ?[...]

  • Page 149

    P aper Does Not F eed Proper ly or P aper J ams 149 T roubleshooting ■ If a sheet does not feed pr operly e ven after removing an y curling or wrinkling, clean the paper f eed roller . ➡ Cleaning the P aper F eed Roller[...]

  • Page 150

    P aper Does Not F eed Proper ly or P aper J ams 150 T roubleshooting P aper Jams Remov e the paper according to the f ollowing procedure . 1 Slowly pull the paper out, either from the sheet f eeder or from the paper output slot, whiche ver is easier . If the paper tears and a piece remains inside the printer , open the front cov er and remov e it. [...]

  • Page 151

    The PO WER Lamp Flashes Orange 151 T roubleshooting The PO WER Lamp Flashes Orange An error has occurred in the printer . The number of flashes indicates the type of error , as outlined below . Check the cause and tak e the appropr iate action. ■ T wo flashes: Out of paper , paper jam or paper feed err or Replace the paper correctly and press t[...]

  • Page 152

    The PO WER Lamp Flashes Orange 152 T roubleshooting ■ Six flashes: No print head installed Install a print head. ■ Seven flashes: Def ective print head Remov e and reinstall the print head. Also , ensure that the protectiv e tape has been remov ed. If reinstalling the pr int head does not resolv e the problem, replace it with a ne w one. ■ [...]

  • Page 153

    The PO WER Lamp Flashes Orange 153 T roubleshooting ■ PO WER lamp flashes alternate green and orange: An error that requires contacting a Canon service representative ma y have occurred. T ur n the pr inter off and unplug the printer from the pow er supply . Plug the printer back in and tur n the printer back on. If the problem remains , contact[...]

  • Page 154

    An Error Message is Displa yed on the Screen 154 T roubleshooting An Err or Message is Displa yed on the Screen • Error Writing/Output to LPT1 or USBxxx • Application Error or General Protection F ault • Other Error Messages • Other Error Messages Windows Windows Windows Macintosh[...]

  • Page 155

    An Error Message is Displa yed on the Screen 155 T roubleshooting Err or Writing/Output to LPT1 or USBxxx ■ Ensure the printer is turned on. If the PO WER lamp is off , tur n the printer on. If the PO WER lamp is flashing green, the printer is initialising. Wait until the PO WER lamp stops flashing. ■ Ensure that paper is loaded in the feeder[...]

  • Page 156

    An Error Message is Displa yed on the Screen 156 T roubleshooting ■ If spooling is enabled, disable it to send the print data directl y to the printer and try printing again. 1 Open the Printer Proper ties dialog box from the Start menu. ➡ Opening the Printer Proper ties dialog box directly from the Star t menu 2 Click the Ad vanced tab or Sche[...]

  • Page 157

    An Error Message is Displa yed on the Screen 157 T roubleshooting 3 Double-clic k P orts (COM/LPT) , and then double-clic k Printer P ort (LPT1)* . * The printer por t name depends on your system en vironment. 4 On the Har dware tab , chec k f or any indication of a prob lem with the por t and if the connected de vice is av ailab le. 5 Click the Re[...]

  • Page 158

    An Error Message is Displa yed on the Screen 158 T roubleshooting 3 On the Hard ware tab , chec k f or an y indication of a prob lem with the de vice . If an error has occurred, reinstall the printer dr iv er according to the instruction of " Notes on Handling the USB Interface (f or Windo ws Users) " in the Quick Start Guide. ■ Ensure [...]

  • Page 159

    An Error Message is Displa yed on the Screen 159 T roubleshooting Application Err or or General Pr otection Fault ■ Ensure the application program y ou are using is intended f or your operating system. F or e xample, if y ou attempt to pr int with a Windo ws 3.1 application under Windows XP , the application ma y not function correctly and an err[...]

  • Page 160

    An Error Message is Displa yed on the Screen 160 T roubleshooting ■ Check the amount of free space on the har d disk. Y ou ma y need to increase the amount of free space by deleting an y unnecessar y files. ■ If the prob lem only occur s when printing a specific document, try editing the document and then printing it. If this resolv es the pr[...]

  • Page 161

    An Error Message is Displa yed on the Screen 161 T roubleshooting Other Err or Messages ■ If the BJ Status Monitor is display ed, follo w the instructions on screen. If an error occurs during pr inting, the BJ Status Monitor displa ys the error on the Printer Status tab . Follo w the instructions on screen. In Windo ws 95, Windo ws 98 or Windo ws[...]

  • Page 162

    An Error Message is Displa yed on the Screen 162 T roubleshooting ■ If one of the follo wing messages is display ed outside of the BJ Status Monitor: Could not spool successfully due to insufficient disk space Increase the amount of free space on the disk by deleting an y unnecessar y files . Could not spool successfully due to insufficient me[...]

  • Page 163

    An Error Message is Displa yed on the Screen 163 T roubleshooting Other Err or Messages ■ If a message with the format "Err or No.: Xn" (where "X" represents a letter and "n" represents a number) is displa yed: Error No.: X202 Not enough memor y f or printing. Increase a v ailable memor y b y closing any other applic[...]

  • Page 164

    Problems Unique to Windo ws 164 T roubleshooting Pr oblems Unique to Windows • The BJ Status Monitor is Not Displa y ed • Cannot Print in Background (Windo ws 95/Windows 98/Windo ws Me only) • Cannot Print Nor mally Windows[...]

  • Page 165

    Problems Unique to Windo ws 165 T roubleshooting The BJ Status Monitor is Not Displa yed ■ Ensure "Enable bi-directional support for this printer" is selected. 1 Open the Printer Proper ties dialog box from the Start menu. ➡ Opening the Printer Proper ties dialog box directly from the Star t menu 2 On the Po r t s tab (or Details tab)[...]

  • Page 166

    Problems Unique to Windo ws 166 T roubleshooting Cannot Print in Bac kgr ound (Windows 95/Windo ws 98/ Windo ws Me only) ■ Check the amount of free space on the har d disk. Backg round printing requires a cer tain amount of disk space. Y ou ma y need to delete unnecessar y files , or disable bac kground printing. ■ Ensure that backgr ound prin[...]

  • Page 167

    Problems Unique to Windo ws 167 T roubleshooting Cannot Print Normall y ■ When the printer port is set to "ECP", cancel ECP mode and then try printing again. Sometimes ECP mode disrupts nor mal printing. 1 Open the Printer Proper ties dialog box. 2 Click the Maintenance tab . 3 Click Custom Settings to open the Custom Setting dialog box[...]

  • Page 168

    Problems Unique to the Macintosh 168 T roubleshooting Pr oblems Unique to the Macintosh • J agged T e xt/Gr aphics, or Banded Gr adations • Cannot Print in Background Macintosh[...]

  • Page 169

    Problems Unique to the Macintosh 169 T roubleshooting Jag ged T e xt/Graphics, or Banded Gradations ■ Ensure y our application suppor ts Quic k Draw . If you are using a P ostScript-compatible application, printed text and lines ma y appear jagged and gradations ma y appear banded. As i850 is not a P ostScript printer but a Quick Dr aw printer , [...]

  • Page 170

    Problems Unique to the Macintosh 170 T roubleshooting Cannot Print in Bac kgr ound ■ Ensure backgr ound printing is enabled. 1 In the Apple menu, select Chooser . 2 Click Bac kgr ounding on. ■ Check the amount of free space on the har d disk. Backg round printing requires a cer tain amount of disk space. Y ou ma y need to remov e unnecessar y ?[...]

  • Page 171

    171 Appendix Appendix • F or F aster Pr inting Macintosh Windows[...]

  • Page 172

    F or F aster Printing 172 Appendix For F aster Printing The USB interf ace provides the quic kest printing with Windows 98, Windows Me, Windo ws 2000 and Windows XP . Ref er to the Quick Start Guide f or USB connection details. When using the parallel printer interf ace, use the ECP data tr ansf er mode f or f aster printing. Note ➤ The ECP mode [...]

  • Page 173

    F or F aster Printing 173 Appendix 3 Click the Maintenance tab and click the Custom Settings icon. 4 Select the Set printer to ECP mode chec k box and clic k Send .[...]

  • Page 174

    F or F aster Printing 174 Appendix Note ➤ • Some computers ma y hav e prob lems pr inting in the ECP mode . In this case, clear the Set printer to ECP mode chec k bo x in the screen abov e , and clic k Send . T ur n the printer off and back on to cancel the ECP mode. • With Windows 95, a prob lem ma y remain after you cancel the ECP mode sett[...]

  • Page 175

    175 Specifications Specifications Printing method: Bubb le Jet on-demand Printing resolution: 4800 (horizontal) × 1200 (v er tical) dpi. max. Print speed (pr inting with Canon standard pattern): Black printing F ast: 22 ppm Standard: 13.0 ppm Color printing F ast: 14 ppm Standard: 9.0 ppm Print direction: Bi-directional Print width: 203.2 mm/8.0[...]

  • Page 176

    176 Specifications Receiv e buff er : 248 KB Interf ace (parallel): IEEE 1284-compatible Interf ace (USB): USB 2.0 Full Speed Interf ace connector (parallel): Amphenol 57-40360 or equiv alent Interf ace connector (USB): USB standard Series B receptacle (USB interface) Recommended printer cable (parallel): Material: A WG28 or larger T ype: T wisted[...]

  • Page 177

    177 Specifications Acoustic noise le vel: Appro x. 39 dB (A) (in the best quality mode) Operating en vironment: T emperature: 5 to 35˚C (41 to 95˚F) Humidity: 10 to 90%RH (no condensation) Storage en vironment: T emperature: 0 to 40˚C (32 to 104˚F) Humidity: 5 to 95% RH (no condensation) P o wer supply: Europe A C 230 V±10%, 50 Hz USA/Canada [...]

  • Page 178

    178 Specifications ■ F eed method: Continuous f eed through auto sheet f eeder F or Plain P aper , En v elopes, High Resolution P aper , Glossy Photo P aper , High Gloss Photo Film, Glossy Photo Cards, Photo P aper Pro, Photo P aper Plus Glossy , Matte Photo P aper , T r ansparencies, T -shir t T ransf ers , Banner P aper ■ Sheet f eeder capac[...]

  • Page 179

    179 Specifications ■ Ordinar y print media: Regular size: A4, A5, B5, Letter , Legal, European DL, US Com.#10 Custom size: width: 90.0 to 215.9 mm (3.54 to 8.5 in) height: 120.0 to 584.2mm (4.72 to 23.0 in) W eight: 64 to 105 gsm (17 to 28 lb) f or non-Canon brand media Canon Special media: High Resolution P aper HR-101N Glossy Photo P aper GP-3[...]

  • Page 180

    180 Specifications ■ Graphic image printing: Data f or mat: Canon e xtended mode: Raster image f or mat Resolution: Canon extended mode: 300, 600, 1200, 2400, 4800 dpi ■ Print Head: Black: 320 nozzles (600 dpi) Cyan, Magenta, Y ello w: 256 nozzles (1200 dpi) ■ Ink T anks: Capacity (pages): Black (BCI-3eBK) appro x. 740 *1 , approx. 1500 *2 C[...]

  • Page 181

    181 Specifications ■ Printer dr iv er operating en vironment: IBM PC/A T -compatible computer running on Windows XP , Windo ws Me, Windo ws 2000, Windows 98, Windows NT 4.0, Windows 95 or Macintosh computers with USB interf ace running on Mac OS 8.6 - 9.x ■ Hard disk space: Appro x. 15 MB to install on Windo ws Me, Windo ws 98 and Windows 95, [...]

  • Page 182

    182 Specifications ■ Printing Area T o ensure the best pr int quality , the printer allows a margin along each edge of media. Printing area (dar k b lue): Canon recommends that you print within this area. () Printable area (light b lue): The area where it is possible to print. How e ver , pr inting in this area ma y degr ade the print quality an[...]

  • Page 183

    183 Specifications A4, B5, A5, 4" x 6" Note ➤ When printing on PR-101, PP-101, MP-101 and GP-301/GP-301N, selection of "Borderless Printing" enables you to make prints with no margins. However, borderless printing may cause the top and bottom edges of paper to decrease in print quality or become soiled. Size Printable Area (w[...]

  • Page 184

    184 Specifications Letter , Legal Note ➤ When printing on PR-101, PP-101, MP-101 and GP-301/GP-301N, selection of "Borderless Printing" enables you to make prints with no margins. However, borderless printing may cause the top and bottom edges of paper to decrease in print quality or become soiled. Size Printable Area (width x height) [...]

  • Page 185

    185 Specifications En velopes Size Printable Area (width x height) European DL 190.5 × 103.2 mm / 7.5 × 4.1 in US Com. #10 211.8 × 98.0 mm / 8.3 × 3.9 in 3.0 mm / 0.12 in 26.5 mm / 1.04 in 3.4 mm / 0.13 in 3.4 mm / 0.13 in Printable area[...]

  • Page 186

    186 Specifications Banner P aper Size Printable Area (width x height) Banner P aper A4: 203.2 × 1774.0 mm / 8.0 × 69.8 in Letter : 203.2 × 1668.4 mm / 8.0 × 65.7 in 3.4 mm / 0.13 in 3.4 mm / 0.13 in 3.0 mm / 0.12 in 33.0 mm / 1.1 in 5.0 mm / 0.2 in Max. 6 sheets Min. 2 sheets Recommended printing area Printable area[...]

  • Page 187

    187 Inde x A Application Error 159 B Background printing (Macintosh) 58 Background printing (Windows) 166 Banner Paper 117 BCI-3eBK 68 BCI-3eC 68 BCI-3eM 68 BCI-3eY 68 BJ Print Monitor (Macintosh) 58 BJ Status Monitor (Macintosh) 64 BJ Status Monitor (Windows) 36, 161, 165 Booklet Printing 26 Borderless Printing 26, 43 C Cancelling a Print Job (Mac[...]

  • Page 188

    188 Inde x Cleaning 34, 45, 77 Cleaning the Paper Feed Roller 83 Client (Macintosh) 62 Compatible Media Types 89 D Deep Cleaning 34, 80 Duplex Printing 27, 56 E ECP mode 172 Envelopes 91 Error Message 154, 161, 163 F Fit-to-page Printing 26, 56 Front cover 15, 146 G Gamma Correction (Macintosh) 54 General Protection Fault 159 Glossy Photo Cards FM-[...]

  • Page 189

    189 Inde x I Ink Tank 67, 68 M Matte Photo Paper MP-101 111 Media Type (Macintosh) 47 Media Type (Windows) 23 N Network (Macintosh) 61 Nozzle Check Pattern 76 O Opening the Printer Properties Dialog Box (Windows) 20 P Page Setup Dialog Box (Macintosh) 43 Page Size (Windows) 25 Paper feed roller 83 Paper Guide 15 Paper Jams 150 Paper Output Tray 15 [...]

  • Page 190

    190 Inde x Photo Paper Pro PC-101S 106 Photo Paper Pro PR-101 103 PICT File (Macintosh) 56 Poster Printing 26, 55 POWER Button 18 POWER Lamp 18, 151 Print Advisor (Windows) 24 Print Dialog Box (Macintosh) 47 Print Head Holder 17 Print Head Lock Lever 17 Print Mode (Macintosh) 48 Print server (Macintosh) 61 Printable area 182 Printer Driver (Macinto[...]

  • Page 191

    191 Inde x S Sheet Feeder 15 Simulate illustration (Macintosh) 51 Simulate Illustration (Windows) 30 Specifications 175 T Transparencies CF-102 113 Transporting the Printer 84 T-Shirt Transfers TR-201 115 U Uninstalling Printer Drivers (Macintosh) 65 Uninstalling Printer Drivers (Windows) 40 USB Port 16 W When to Replace Ink Tank and Maintain Print[...]