Canon 3410 manual

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Table of contents for the manual

  • Page 1

    User's Guide User's Guide Laser Beam Printer[...]

  • Page 2

    1 Contents T urning the Printer ON/OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Tu r ning the Printer ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Tu r ning the Printer OFF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Online an[...]

  • Page 3

    2 T urning the Printer ON/OFF The printer can be tur ned ON/OFF using the power s witch on the right side of the printer body . Be sure to obser ve the f ollo wing instructions in order to prev ent une xpected problems . T urning the Printer ON To use this pr inter , press " " of the pow er switch to turn the printer ON. After running a s[...]

  • Page 4

    3 If no abnormality is found during the self-diagnostic test, the オンライン indicator , 印 刷可 indicator and P aper Source indicator f or the currently selected paper source come on, < 00 インサツ カノウ >, <00 LIPS>, or <00 ESC/P> appears in the displa y , and the printer is ready to print. The f ollowing inf[...]

  • Page 5

    4 1 Make sure that the ジ ジ ジ ジ ョ ョ ョ ョ ブ ブ ブ ブ indicator is off. 2 Press " " of the power s witch on the printer . Off[...]

  • Page 6

    5 Online and Offline When the printer can receive data from the computer and print the data, the printer is in the state of "Online", and when the printer is disconnected with the computer and cannot receiv e data, the printer is in the state of "Offline". To perform the settings for each menu using the control panel, s witch [...]

  • Page 7

    6 NO TE If the printer has entered the sleep mode 1, the オンライン indicator is off e v en when the printer is online, and only the 印刷可 indicator and 主電源 indicator are on. If the printer has entered the sleep mode 2, only the 主電源 indicator is on. If the printer receives data while it is in the sleep mode , the mode is releas[...]

  • Page 8

    7 Paper Requirements Usable Paper To ensure optimum performance, use only paper that f alls within the specifications in the f ollowing lists . Using inappropriate paper ma y result in deterioration in print quality or paper jams. IMPOR T ANT When continuously printing the paper of 200 mm wide or less , the saf ety function that pre vents damages [...]

  • Page 9

    8 * 1 Y ou can load paper of the following custom paper sizes . - When loading paper in por trait orientation: Width 76.2 to 215.9 mm; Length 127.0 to 355.6 mm - When loading paper in landscape orientation (only when LIPS LX Printer Dr iv er is used): Width 127.0 to 215.9 mm; Length 127.0 to 215.9 mm * 2 Y ou can load paper of the following custom [...]

  • Page 10

    9 ■ Heavy P aper This printer can pr int hea vy paper that is 76.2 to 215.9 mm wide, 127.0 to 355.6 mm long, and that weighs between 90 and 199 g/m 2 , including the standard paper siz es: A4, B5, A5, Legal, Letter , Ex ecutiv e, P ostcard, Reply postcard, and 4 on 1 postcard. Heavy paper that weighs between 90 and 120 g/m 2 can be loaded in the [...]

  • Page 11

    10 • Be sure to load them in portrait orientation with the printing side facing up . (: F eeding direction) • Printing speed drops when printing postcards, repla y postcards , or 4 on 1 postcards. ■ En velope The env elopes that can be used with this printer are Y OUGA T A No . 4 and Y OUGA T A No . 2 with the f ollowing structures only . Loa[...]

  • Page 12

    11 • Bef ore loading the en velopes , flatten the stac k of env elopes to release an y remaining air , and press the f old lines along the edges tight. • Do not print on the re verse side (glued side) of en v elopes . • When loading the en velopes , load them so that the flap is to ward the left of the printer when view ed from the front. ([...]

  • Page 13

    12 ■ Plain P aper/Heavy P aper/T ransparency/Label Y ou cannot pr int on any area within 5 mm of the edges of paper . ■ P ostcar d/Reply P ostcar d/4 on 1 P ostcar d Y ou cannot pr int on any area within 5 mm of the edges of a postcard. IMPOR T ANT Y ou may not obtain the optim um print quality when printing postcard data with no margin. It is [...]

  • Page 14

    13 Y ou may hav e to change the printable area bef ore printing, depending on the application you use . * 7.6 mm for the right edge of an env elope at a size of Y OUGA T A No. 4 or Y OUGA T A No. 2 when LIPS LX Pr inter Driver is used IMPOR T ANT Y ou may not obtain the optim um print quality when printing env elope data with no margin. It is recom[...]

  • Page 15

    14 -P aper that has already been printed by a cop y machine or another laser printer (The re verse side of the paper is also un usab le. Using the multi-purpose tra y , how ev er , you can perf orm 2-sided pr inting man ually on the other side of pre viously printed paper . Y ou cannot print on the printed side again.) -P aper with jagged edges -W [...]

  • Page 16

    15 Paper Capacity of the Output T rays * Actual paper capacity varies depending on the installation environment, paper type and paper siz e. P aper T ype Output T rays* Output T ray Sub-output T ray Plain paper (64 g/m 2 ) Appro x. 250 sheets Appro x. 50 sheets Heavy paper (90 g/m 2 ) Appro x. 100 sheets Appro x. 50 sheets Heavy paper (128 g/m 2 ) [...]

  • Page 17

    16 Loading Paper in the Paper Cassette Load paper in the paper cassette. The paper loading methods are diff erent between standard size paper and custom siz e paper . Theref ore, load paper properly using the f ollowing procedures . • Standard Size P aper (See p . 16) • Custom Size P aper (See p . 21) IMPOR T ANT F or more details on the usab l[...]

  • Page 18

    17 1 Pull out the paper cassette. CA UTION Be sure to take the paper cassette out of the printer before loading paper . If paper is loaded while the paper cassette is partially pulled out, the paper cassette may dr op or the printer may become dama ged resulting in personal injury . 2 When changing the size of the paper to be loaded, adjust the len[...]

  • Page 19

    18 ● While holding the lock release le ver of the rear paper guide, slide the guide to the size mark for the paper to be loaded. Align the position of (A) with the size mark for the paper to be loaded. IMPOR T ANT Do not use the "8.5 x 13" position. 3 Load the paper stack so that the rear edge is aligned with the paper guide. CA UTION W[...]

  • Page 20

    19 • To print letterhead paper or paper printed with a logo , load the paper so that the printing side is facing do wn, as sho wn in the f ollowing figures . (: F eeding direction) Cassette 1 Cassette 2[...]

  • Page 21

    20 4 Hold down the paper as sho wn in the figure, make sure that the paper stack does not e xceed the load limit marks (A), and then set it under the hooks (B) on the paper guides. Make sure that ther e is sufficient space between the hooks of the paper guides and the paper stack. If there is no suf ficient space, slightly reduce the amount of p[...]

  • Page 22

    21 IMPOR T ANT The f ollowing sho ws the paper capacity of the paper cassette . Be sure that the paper stack does not e xceed the load limit marks. If the paper stac k e xceeds the load limit marks, this ma y result in misf eeds . 5 Set the paper cassette in the printer . Push the paper cassette into the printer firmly until the front side of the [...]

  • Page 23

    22 -W hen the paper is loaded in portrait orientation: < ユーザセッテイサイズ R > • When you change the orientation of the loaded custom siz e paper frequently , it is conv enient if y ou set < カセット N(N=1、2)用紙サイズ > to < フリー >. When < カセット N (N=1、2)用紙サイズ > is s[...]

  • Page 24

    23 2 Load the paper so that the edge of the paper is aligned with the front side of the paper cassette. CA UTION When loading paper , take care not to cut your hands with the edges of the paper . IMPOR T ANT • If you use paper that has been poor ly cut, multiple sheets of paper ma y be f ed at once. In this case, f an the paper thoroughly , and t[...]

  • Page 25

    24 NO TE • To print letterhead paper or paper printed with a logo when loading paper in por trait orientation, load the paper so that the printing side is f acing down as sho wn in the f ollowing figures . (: F eeding direction) Cassette 1 Cassette 2[...]

  • Page 26

    25 • To print letterhead paper or paper printed with a logo when loading paper in landscape orientation, load the paper so that the printing side is f acing do wn as shown in the f ollo wing figures. (: F eeding direction) 3 While holding the lock release le ver of the side paper guides, slide the guides to the size mark for the loaded paper . T[...]

  • Page 27

    26 IMPOR T ANT Be sure to align the paper guides with the width of the paper . If the paper guides are too loose or too tight, this ma y result in misf eeds or paper jams . 4 While holding the lock release le ver of the rear paper guide, slide the guide to the size mark for the loaded paper . Cassette 1 Cassette 2[...]

  • Page 28

    27 5 Hold down the paper as sho wn in the figure, make sure that the paper stack does not e xceed the load limit marks (A), and then set it under the hooks (B) on the paper guides. Make sure that ther e is sufficient space between the hooks of the paper guides and the paper stack. If there is no suf ficient space, slightly reduce the amount of p[...]

  • Page 29

    28 IMPOR T ANT The f ollowing sho ws the paper capacity of the paper cassette . Be sure that the paper stack does not e xceed the load limit marks. If the paper stac k e xceeds the load limit marks, this ma y result in misf eeds . 6 Set the paper cassette in the printer . Push the paper cassette into the printer firmly until the front side of the [...]

  • Page 30

    29 Loading Paper in the Multi-purpose T ray Load paper in the multi-purpose tray . The paper loading procedure varies depending on the paper type. Refer to the respectiv e procedures f or each paper type. • Plain P aper , Heavy P aper , T ransparency , Label (See "Loading P aper (Other than P ostcards and En v elopes)," on p . 29) • P[...]

  • Page 31

    30 2 Pull out the auxiliary tray . IMPOR T ANT Be sure to pull out the auxiliary tra y when loading paper in the m ulti-pur pose tra y . 3 When loading long-size paper such as A4 etc, open the tra y extension.[...]

  • Page 32

    31 4 Spread the paper guides a little wider than the actual paper width. 5 Before loading transparencies or labels, fan them in small batches and align the edges. CA UTION When loading paper , take care not to cut your hands with the edges of the paper . IMPOR T ANT • Be sure to f an the transparencies or labels thoroughly bef ore loading them. I[...]

  • Page 33

    32 6 Gently load the stac k of paper with the printing side facing up until it touches the bac k of the tray . Be sure that the paper stack is loaded under the load limit guides (A). CA UTION When loading paper , take care not to cut your hands with the edges of the paper . IMPOR T ANT • The multi-purpose tra y can be loaded with up to the n umbe[...]

  • Page 34

    33 NO TE To print letterhead paper or paper printed with a logo , load the paper in the proper orientation according to the f ollowing instructions: - When loading paper at a siz e of A4, B5, A5, Legal, Letter , or Executiv e, or when loading custom siz e paper in por trait orientation, load the paper so that the printing side is facing up as sho w[...]

  • Page 35

    34 -W hen loading custom siz e paper in landscape orientation, load the paper so that the printing side is f acing up as shown in the f ollo wing figures. (: F eeding direction) 7 Align the paper guides with both sides of the stack.[...]

  • Page 36

    35 IMPOR T ANT Be sure to align the paper guides with the width of the paper . If the paper guides are too loose or too tight, this ma y result in misf eeds or paper jams . Loading Postcards and Envelopes Y ou can load postcards at sizes of P ostcard, Reply postcard, 4 on 1 postcard, and 4 on 1 postcard recommended by Canon, and en v elopes at size[...]

  • Page 37

    36 2 Pull out the auxiliary tray . IMPOR T ANT Be sure to pull out the auxiliary tra y when loading paper in the m ulti-pur pose tra y . 3 When loading long-size paper such as 4 on 1 postcard etc, open the tray e xtension.[...]

  • Page 38

    37 4 Spread the paper guides a little wider than the actual paper width. 5 Before loading en velopes, align them as shown in the follo wing figures. ● Place the stack of en velopes on a flat surface , flatten them to release any remaining air , and be sure that the edges are pressed tightly . CA UTION When loading paper , take care not to cut [...]

  • Page 39

    38 ● Loosen any stiff corner s of the en velopes and flatten curls as shown in the figure. ● Align the edges of the en velopes on a flat surface. 6 Gently load the stac k of en velopes with the printing side facing up until it touches the bac k of the multi-purpose tra y as shown in the figure. Be sure that the paper stack is loaded under t[...]

  • Page 40

    39 CA UTION When loading paper , take care not to cut your hands with the edges of the paper . IMPOR T ANT • Load postcards or en velopes as sho wn in the f ollowing figures . (: F eeding direction) -Y OUGA T A No. 4/Y OUGA T A No . 2 Load the en velopes so that the fl ap is tow ard the left of the printer when view ed from the front. -P ostcar[...]

  • Page 41

    40 • Y ou can load up to approximately 50 sheets of postcards at siz es of P ostcard, Reply postcard, 4 on 1 postcard, and 4 on 1 postcard recommended b y Canon, and up to 10 sheets of en velopes in the m ulti-purpose tra y . Make sure that the paper stack does not e xceed the load limit guides. • Y ou cannot pr int on the re v erse side (glued[...]

  • Page 42

    41 Paper Jams When a paper jam occurs during pr inting f or some reason, the printer beeps, displa ying the message < 13  ヨウシガ ツマリマシタ > in the displa y . When a paper jam occurs, remo ve the jammed paper using the f ollo wing procedure, and then resume the job . If the message that indicates the paper jam does not disa[...]

  • Page 43

    42 • The error message ma y remain if jammed paper is remo v ed without opening the front cov er . In this case, open and close the front co v er once. • Do not touch the high-v oltage contacts (A) or the electrical contact (B) sho wn in the figure, as this ma y result in damage to the printer . • Do not touch the transf er roller (C), as th[...]

  • Page 44

    43 • The surroundings of the output tr ay and sub-output tr a y are hot during printing or immediately after printing. When taking out of the paper or remo ving jammed paper , be careful not to touch the surroundings of the output tr a y or sub-output tra y .[...]

  • Page 45

    44 Paper Jam Area The messages displa yed in the displa y indicate where the paper is jammed. P aper Jam Area Displa y Message a Duple x print transpor t area リョウメンユニット エリア b Output tra y , Sub-output tra y ハイシ エリア c Inside the front cov er マエカバー エリア d Multi-pur pose tra y テザシトレイ[...]

  • Page 46

    45 Procedure for Clearing Paper Jams Remov e any jammed paper using the f ollo wing procedures. 1 Confirm all the messages that appear in the display . Messages appear one at a time. Confirm all of them. As the messages disappear when the cover is open, take a note of them if requir ed. 2 If y ou are using the multi-purpose tra y and see the jamm[...]

  • Page 47

    46 3 Close the multi-purpose tra y . b c a[...]

  • Page 48

    47 4 Open the front co ver . Open the front cover gently while pr essing the lever on the top surface of the cover . 5 Remove the toner cartridge from the printer .[...]

  • Page 49

    48 6 Place the toner cartridg e into the pr otective bag. 7 Raise the transport guide , then tilt it to ward y ou. Holding the green tab, raise the transport guide, then tilt it toward you. CA UTION Do not take your hands off the transport guide. The transpor t guide ma y snap back to its original position, and this ma y result in personal injury .[...]

  • Page 50

    49 8 Remove an y jammed paper b y pulling it in the direction of the arro w . Remove the jammed paper gently to prevent unfixed toner fr om spilling. IMPOR T ANT If the jammed paper cannot be remo v ed easily , do not try to remov e it f orcefully but proceed to the ne xt step . 9 Move the transport guide back to its original position slo wly . CA[...]

  • Page 51

    50 10 Check the output tra y and remo ve any jammed paper . IMPOR T ANT If the jammed paper cannot be remo v ed easily , do not try to remov e it f orcefully but proceed to the ne xt step . NO TE If unfix ed toner is on the remov ed paper , it may adhere to the paper to be printed ne xt. 11 Open the sub-output tray . Open the sub-output tray compl[...]

  • Page 52

    51 12 T urn the green dial in the sub-output tray in the direction of the arro w to send an y jammed paper . When you have been perfor ming automatic 2-sided printing 13 Close the sub-output tray .[...]

  • Page 53

    52 14 Close the front co ver . Close the front cover completely until it clicks. 15 Pull out the paper cassette.[...]

  • Page 54

    53 If the paper feeder is installed, pull out the paper cassette of the paper feeder also. 16 Push any jammed paper do wnwar d slowl y and for cefully to remove it. In case of the printer unit[...]

  • Page 55

    54 In case of the paper feeder If you ha ve not been perf orming automatic 2-sided printing, proceed to Step 20. IMPOR T ANT Be sure not to touch the f eed rollers (A) of the printer unit and paper f eeder . This ma y result in damage to the printer or printer error . (A)[...]

  • Page 56

    55 17 Open the duplex print transport guide . Press the gr een lock release switch (A) as shown in the figur e. 18 Remove an y jammed paper b y pulling it in the direction of the arro w . (A)[...]

  • Page 57

    56 19 Close the duplex print transport guide . Close both sides of the duplex print transport guide fir mly . IMPOR T ANT Make sure that the duple x pr int transport guide is closed completely . If the duplex print transpor t guide is not closed completely , this ma y result in misf eeds or paper jams. 20 Set the paper cassette in the printer . Pu[...]

  • Page 58

    57 If the paper feeder is installed, set the paper cassette of the paper feeder also. 21 Open the front co ver . Open the front cover gently while pr essing the lever on the top surface of the cover .[...]

  • Page 59

    58 22 T ake the toner cartridg e out of the pr otective bag. 23 Push the toner cartridg e into the printer until it touches the back of the printer while aligning (A) on both sides of the toner cartridg e with the toner cartridg e guides inside the printer . (A) (A)[...]

  • Page 60

    59 24 Close the front co ver . Close the front cover completely until it clicks.[...]

  • Page 61

    60 Replacing the T oner Cartridge This section describes how to replace or handle the toner car tridges and precautions on storing them. When < ト ト ト ト ナ ナ ナ ナ ー ー ー ー         ヨ ヨ ヨ ヨ ウ ウ ウ ウ イ イ イ イ / / / / カ カ カ カ ク ク ク ク ニ ニ ニ ニ ン ン ン ン > Appear[...]

  • Page 62

    61 IMPOR T ANT If the printing appears faint or inconsistent e v en when the message < 16  トナー ヨウイ > or < 16 トナー カクニン > does not appear , this may be due to the toner cartridge reaching the end of its lif e. Do not continue to use the toner cartridge, and replace it with a new one when there is deterior[...]

  • Page 63

    62 1 Open the front co ver . Open the front cover gently while pr essing the lever on the top surface of the cover . 2 Remove the toner cartridge from the printer .[...]

  • Page 64

    63 IMPOR T ANT Do not touch the high-v oltage contacts (A) or the electrical contact (B) sho wn in the figure, as this ma y result in damage to the printer . 3 If chipped paper or toner accum ulates on the transport guide , clean the transport guide. ● Raise the transport guide . Holding the green tab, raise the transport guide. CA UTION Do not [...]

  • Page 65

    64 ● Using a slightly dampened c loth with water , wipe off c hipped paper and toner that are attached to the transport guide . After wiping off the dir t, wipe the area with a soft, dry cloth. IMPOR T ANT • Do not use a cleaning agent such as mild detergent. • Be sure not to touch the f eed roller (A). This ma y result in damage to the print[...]

  • Page 66

    65 ● Move the transport guide back to its original position slo wly . CA UTION Do not take your hands off the transport guide until it moves bac k to its original position. The transport guide may snap bac k to its original position, and this may result in per sonal injury . 4 T ake the new toner cartridge out of the protective bag after taking i[...]

  • Page 67

    66 5 Hold the toner cartridg e as shown in the figure, and shake it gently 5 or 6 times to evenl y distrib ute the toner inside the cartridg e. IMPOR T ANT • If toner is not distributed e v enly , this may result in deterioration in print quality . Be sure to carry out this procedure properly . • Be sure to shak e the toner car tridge gently .[...]

  • Page 68

    67 CA UTION If the sealing tape is pulled out for cefully or stopped at midpoint, toner may spill out. If the toner gets into y our eyes or mouth, wash them immediately with cold water and immediatel y consult a physician. IMPOR T ANT • Do not pull the sealing tape diagonally , upwards , or downw ards. If the tape is se vered, it ma y become dif?[...]

  • Page 69

    68 7 Hold the toner cartridg e pr operly with the arr owed side facing up as shown in the figure. IMPOR T ANT Do not hold the toner cartr idge in a manner that is not directed in this procedure .[...]

  • Page 70

    69 8 Push the toner cartridg e into the printer until it touches the back of the printer while aligning (A) on both sides of the toner cartridg e with the toner cartridg e guides inside the printer . 9 Close the front co ver . Close the front cover completely until it clicks. IMPOR T ANT • If you cannot close the front co v er , chec k if the ton[...]

  • Page 71

    70 Canceling a Job If you w ant to cancel the job currently being printed, perform "Cancel Job" using the f ollowing procedure . A job cancel allo ws you to cancel the job currently being receiv ed or processed. This option does not affect the ne xt print data or the jobs that hav e not been processed y et. IMPOR T ANT • Cancel the job [...]

  • Page 72

    71 Confirming the Printer Features This printer is provided with a function of Status Print that allows you to chec k the menu settings , etc. Use these functions when required after installing and connecting the printer , f or e xample when you w ant to check the oper ation. Status Print pr ints inf ormation about the currently av ailable functio[...]

  • Page 73

    72 4 Confirm the contents of the Status Print. Status Print prints information as shown in the following figure. Status Print allows you to confirm infor mation about the currently available functions, a list of the setting values specified in the printer function menu, the versions of the software and hardwar e equipped with the printer , and [...]

  • Page 74

    73 Ser vice Call Display When a problem has occurred and the printer does not work properly , the ser vice call shown in the figure appears: 1 T urn the power OFF , wait for 10 seconds or longer , and then turn it ON again. If the message does not reappear , the printer can be used as normal. If the error message still appears, proceed to the ne x[...]

  • Page 75

    74 2 Note down the alphan umeric characters and messa ge in the display . 3 T urn the printer and computer OFF a , remove the USB cab le b , disconnect the power plug fr om the A C po wer outlet c , and then remove the gr ound wire fr om the ground terminal d . IMPOR T ANT After removing the po wer cord, store the g round wire with its cap on. 4 Co[...]

  • Page 76

    75 Message List When the printer cannot continue printing for some reason (an error status), the printer beeps, the メッセージ indicator comes on, and an error message that indicates the description of the error appears in the display . A Warning message appears in the displa y when the printer requires some remedy (a war ning status) although[...]

  • Page 77

    76 12 カバーガ アイテイマス Cause The front cov er is open. Remedy Close the front cov er firmly . If the printer is not online, press [ オンライン ]. 13 ヨウシガ ツマリマシタ Cause P aper is jammed inside the printer . Remedy Remov e the jammed paper and set the paper cassette and cov ers to the original position.[...]

  • Page 78

    77 32 リョウメンインサツ エ ラー <A uto Error Skip> Cause The printer received data f or 2-sided printing of a paper size (including the paper orientation) or paper type on which the printer cannot perform automatic 2-sided printing. Remedy Press [ オンライン ] to continue printing. How e ver , the data on each side is pr[...]