Canon 1867B001 manual

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Table of contents for the manual

  • Page 1

    Before using the product, be sure to read the Start Guide and this Operation Guide. NETWORK CAMERA Operation Guide[...]

  • Page 2

    ii Introduction Thank you for purchasing the Canon Network Camera VB-C300 (hereafter referred to as the VB-C300). This User’s Manual describes how to set up and use the VB-C300. Read this manual carefully before using the VB-C300 to ensure effective operation. Make sure that you read the ReadMe file on the Setup CD-ROM. For the latest information[...]

  • Page 3

    iii Contents Introduction ...................................................................................................... ii Contents .......................................................................................................... iii How to Read Manuals ..............................................................................[...]

  • Page 4

    iv Contents Chapter 3 NC Viewer and Viewer Switc her Overview of the NC Viewer ........................................................................... 3-2 Administrator and Authorized User .......................................................................... 3-3 Star ting NC Viewer ..........................................................[...]

  • Page 5

    v How to Read Manuals About User’s Manuals The VB-C300 is provided with two documents; Start Guide and Operation Guide (this manual) stored on the supplied Setup CD-ROM. This document explains the safety precautions, operating environ- ment, configuration and options, initialization, software installa- tion, mounting, and specifications of the VB[...]

  • Page 6

    vi[...]

  • Page 7

    Detailed Settings This chapter describes the detailed settings for the VB-C300 such as network connection, camera control, date, time, access control, etc. Chapter[...]

  • Page 8

    1-2 What Can I Do on Each of the Settings Pages? Proceed to each of the settings pages from the Settings Title Page where you can perform various settings for the VB-C300. The settings you can perform on each of the pages are shown below. For more details, see the reference pages. ● Settings Title Page ● System and Network Set up the Administra[...]

  • Page 9

    1-3 Detailed Settings Accessing the Settings Title Page Configure various settings of the VB-C300 by accessing the Settings Pages of the camera from a Web browser. 1. Start your Web browser and access to http://192.168.100.1/admin/. 2. Enter the user name and password. The factory default settings are as follows: User name: root Password: VB-C300 ([...]

  • Page 10

    1-4 Accessing the Settings Title Page Tip You can also click “Settings” from the VB Initial Setup Tool to display the top page of the camera, and then click “Settings“ to move to the Setting Title Page ( → d Start Guide P.2-10). Note ● For security reasons, be sure to close the browser after you finish settings on the settings page. ●[...]

  • Page 11

    1-5 Detailed Settings Settings Title Page From the Settings Title Page, you can move to each settings page, save setting parameters after changing, and reboot. 1 “Back to top” button Click “Back to top” to move to the top page of the camera. 2 Language button Click one of the language buttons to change the display of the settings pages. 3 ?[...]

  • Page 12

    1-6 Setting Up the Administrator Password and Network (System and Network) ▼ Root Account 1 Password Set an administrator password. You can use up to 8 ASCII characters (including space and other printable characters). The factory default setting is “VB-C300” (case sensitive). If you are connecting to the NC Viewer or VBAdmin tools, terminate[...]

  • Page 13

    1-7 Detailed Settings Note ● Please consult with your network administrator for the IP address, subnet mask and default gateway address settings. ● Pay much attention to the IP address, subnet mask and default gateway address settings. If any of the values is incorrect, network access becomes unavailable, and you may have to use the VB Initial [...]

  • Page 14

    1-8 Setting Image Size, Quality and Camera Control (Video and Camera) ▼ Video Settings 1 Video Capture Size Select the Video Capture Size for transmission from “Small”, “Medium”, and “Large”. Small: 160 × 120 (NTSC/P AL) Medium: 320 × 240 (NTSC/P AL) Large: 640 × 480 (NTSC/P AL) 2 Video Quality Select the video quality from 1 - 5 ([...]

  • Page 15

    1-9 Detailed Settings ▼ Camera Settings 1 Shutter Speed Select the shutter speed for the camera. NTSC: “Auto”, “1/60”, and “1/100”. P AL: “Auto”, “1/ 50”, and “1/120”. 2 Focus Mode Set the focusing mode for the camera. Auto: Adjust the focus automatically. Auto (for domes): When the indoor dome housing (optional) is used, [...]

  • Page 16

    1-10 Setting Image Size, Quality and Camera Control (Video and Camera) 3 Slow Shutter Select the longest slow shutter speed used in the Auto Exposure mode when shooting a dark image. NTSC: “Not Used”, “1/15”, and “1/8.” P AL: “Not Used”, “1/12”, and “1/6”. A longer shutter speed results in a longer trail with a moving object[...]

  • Page 17

    1-11 Detailed Settings ▼ Camera Name 1 Camera Name This setting is required. You can use up to 15 ASCII characters (including blank and printable characters) for the camera name. 1 Setting Image Size, Quality and Camera Control (Video and Camera) Brightness Specify how the camera changes from the Day Mode to Night Mode. If you want to shoot video[...]

  • Page 18

    1-12 Setting HTTP Server, Video Server, and Audio Server (Server) ▼ HTTP Server 1 HTTP Port Enter 80 or 1024 to 65535 (Integer). Normally use 80 (factory default setting). ▼ Video Server 1 Restrict Maximum Frame Rate (fps) Mitigate the Viewer load by limiting the maximum frame rate for transmitting video in one second. The maximum value is 30 f[...]

  • Page 19

    1-13 Detailed Settings ▼ Audio Server 1 Enable Audio Transmission If you check this option, you can send audio to NC Viewer, through a microphone with amp connected to the camera. 2 Input Volume Specify the input audio volume from 1 to 100. The audio will be louder when you enter a larger value. 3 Enable Voice Activity Detection Select this optio[...]

  • Page 20

    1-14 Note ● Be sure to use a microphone and speaker with amp ( → d Start Guide P.3-6). ● If you uncheck the Disable Echo Canceller box, audio quality or volume may be affected. Check or uncheck this option according to the environment and usage of the camera, as required. ● When transmitting audio, read the “Usage Notice of Audio” caref[...]

  • Page 21

    1-15 Detailed Settings Setting User Access Privileges (Access Control) ▼ Authorized User Account 1 User List Only users registered in this list are permitted to connect to the VB-C300. Up to 14 users can be registered in addition to the Administrator (root). Delete button Select a user from the User List and click “delete” to remove the user [...]

  • Page 22

    1-16 Setting the Date and Time (Date and Time) ▼ Current Camera Time 1 Date and Time Display the date and time currently set on the VB-C300. 2 Time Zone The time difference with Greenwich Mean Time is displayed. You can perform the following settings on the Date and Time Page. ● Current Camera Time: Display the date and time currently set on th[...]

  • Page 23

    1-17 Detailed Settings ▼ New Camera Time 1 Synchronize with computer time Synchronize the camera date and time with those of the PC currently accessing the camera. 2 Set manually Set the date and time manually. Specify the date in “yyyy/mm/dd” format and time in “hh:mm:ss” in the 24-hour format. Example: For 1:23:04 P.M, January 23 2007, [...]

  • Page 24

    1-18 Setting Up DNS and LED, etc. (Miscellaneous) ▼ DNS 1 Name Server Address 1 - 2 Enter the name server address you want to register. If you are using only one name server, leave the Name Server Address 2 field blank. 2 Register Host Name Select and enter the host name you want to register. You can register a host name for the name server addre[...]

  • Page 25

    1-19 Detailed Settings ▼ External Device Names 1 External Input Device 1 - 2 Device Name To distinguish between the different external devices connected to the camera, be sure to enter a device name. You can use up to 15 ASCII characters (including blank and printable characters and excluding double quote [ “ ]) for the device name. 2 External [...]

  • Page 26

    1-20 Using the Administration Tools (Administration Tools) ▼ Display and Execution 1 View Log Events View the historical log events of the VB-C300’s operation and connection status of NC Viewer ( → P.4-4). 2 View Current Settings Display a list of current settings. 3 Reboot Reboot the VB-C300. 4 Restore Settings Return all the settings of the[...]

  • Page 27

    VB Admin T ools This chapter describes how to use the VBAdmin Tools. You can create panoramas, set presets, view logs and use the NC Viewer from the VBAdmin Tools. You must configure the detail settings as directed in Chapter 1 in advance. Chapter[...]

  • Page 28

    2-2 Starting the VBAdmin Tools To Launch the VBAdmin Tools 1 . Double-click the VB Admin Tools desktop icon or select “VBAdmin Tools” from the Start menu bar to launch the VBAdmin Tools. 2. The Connection Setting dialog appears. Enter connection settings and click “OK”. 1 Host Name ( → P.1-7) Specify the IP address or host name of the VB-[...]

  • Page 29

    2-3 VB Admin T ools 3. A confirmation message is displayed. Click “OK”. Tip You cannot use the View Restriction Tool and Schedule Setting Tool with the VB- C300, but you can use them with the VB-C50 series. 4. The VBAdmin Tools starts. You can select Panorama Creation Tool, Preset Setting Tool, Log Viewer, or NC Viewer by clicking the button fo[...]

  • Page 30

    2-4 Panorama Creation Tool This tool is used to create a panorama image displaying the full view of the area covered by the VB- C300. When using the NC Viewer to perform pan, tilt, or zoom as well as define presets, you can see, at a glance, which part of the entire viewing area is currently covered. The Panorama Creation Tool is used to take and c[...]

  • Page 31

    2-5 VB Admin T ools Panorama Creation Tool Display Screen 1 Show Registered Panorama Image button Displays panorama image registered in the VB-C300. 2 Register Panorama Image button Register panorama image currently displayed in the panorama creation tool. 3 Display Camera model and Capture Date Displays the model of camera currently connected and [...]

  • Page 32

    2-6 Capturing Panorama Image To Capture... 1. Click “Capture” to start capturing. Change the AE lock position as required. Check the Indoor Dome Housing (VB-RD41S) option if you are using the optional indoor dome housing. To stop capturing while it is in progress, click the Stop button. 2. After capturing is completed, click “OK” to accept [...]

  • Page 33

    2-7 VB Admin T ools Registering/Deleting Panorama Image To “Resister” the Panorama Image ... Click “Resister Panorama Image”. The panorama image is registered. To Delete... Click “Remove Image” and then click “Resister Panorama Image”. The panorama image registered in the VB-C300 is deleted. Panorama Creation Tool Tip After register[...]

  • Page 34

    2-8 Reconnecting Reconnections are made when a connection with the VB-C300 has been cut. To Reconnect... Choose “Reconnect” from the File menu bar. Opening/Saving Panorama Image from/to Image File You can open an image file as a panorama image, or save a panorama image as an image file. Only JPEG format images created by the Panorama Creation T[...]

  • Page 35

    2-9 VB Admin T ools Preset Setting Tool This tool enables easy visual setting of camera Preset and a home position. Presets are set by operating the mouse while referring to a panoramic preview. Reflecting preset settings in the NC Viewer Setting Presets Preset Setting Tool[...]

  • Page 36

    2-10 Preset Setting Tool Display Screen You can set up to 20 presets and home position while referring to a panorama preview in the Preset Setting Area on the Preset Setting Tool screen. ■ Preset Setting Tool Display Screen 1 Load Preset Settings button Loads the preset settings currently set in the VB-C300. 2 Save Preset Settings button The pres[...]

  • Page 37

    2-11 VB Admin T ools 7 Model The model of the camera connected is displayed. 8 Camera Parameters Use “Pan” and “Tilt” to specify the central angle for the pan and tilt ranges you want to set. Use “Zoom” to enter the angle for the field of view. ● Camera Angles Pan Set the pan position of the camera. Tilt Set the tilt position of the c[...]

  • Page 38

    2-12 Setting Presets To set presets, enter the camera parameter values or use one of the following methods. Select the way which suits your environment or according to your preference. Note To use presets with the NC Viewer, uncheck the Not shown in Viewers option. ■ Changing Settings from Preset Preview Frame The Preset Preview frame on the pano[...]

  • Page 39

    2-13 VB Admin T ools ■ Changing Settings from NC Viewer’s Camera Angle Start up the NC Viewer and set the camera angle as a preset. To Make Settings... 1. Select a preset to set from the Preset Selection box and enter the preset name. 2. Click “NC Viewer” to start the NC Viewer. 3. Click “Start Control” to get the camera control. 4. Ope[...]

  • Page 40

    2-14 Note ● The Panorama Preview may be slightly different from the actual image. After the presets have been set, be sure to check in the NC Viewer that the presets are correctly reflected. ● When using the manual focus, adjust the focus manually while watching the video via the NC Viewer. After manual focusing completes, click “Get Value”[...]

  • Page 41

    2-15 VB Admin T ools Log Viewer This tool enables viewing of operation status logs of the VB-C300. Tip ● The Log Viewer only displays logs and cannot delete them. ● To save logs, select “Save” from the File menu bar. Logs can be saved as text files. To Download... Starting the Log Viewer from the VBAdmin Tools, automatically obtains and dis[...]

  • Page 42

    2-16 Viewing Logs The following information about logs is displayed: ● Code The log codes are displayed here. See “Log Messages” ( → P.4-4) for the log codes. One of the following four icons displayed with each log code, depending on the log level. Information level Error level Warning level Unknown ● Date & Time The date and time whe[...]

  • Page 43

    2-17 VB Admin T ools ■ Conditionally Selecting and Viewing Logs Logs can be filtered according to log type, code, or date and time so that only the required information is displayed. To Make Settings... 1. Choose “Filter” from the View menu bar. 2. The Filter dialog appears. Set the search criteria and click “OK”. The search results then [...]

  • Page 44

    2-18 NC Viewer The NC Viewer is the viewer for the network camera VB-C300. The NC Viewer started from the VBAdmin Tools becomes the NC Viewer connected as the Administrator. For the details of the NC Viewer, refer to “Chapter 3 NC Viewer and Viewer Switcher” ( → P.3-34).[...]

  • Page 45

    NC Vie wer and Vie wer Switcher This chapter explains how to use the NC Viewer as well as the Viewer Switcher used to switch among Viewers. Chapter[...]

  • Page 46

    3-2 The NC Viewer is the viewer for the network camera VB-C300. The NC Viewer displays video from the VB-C300 and controls camera angle and zoom. Overview of NC Viewer Note Panorama image needs to be registered on the Camera in advance ( → P.2-4). Panorama image Click NC Viewer[...]

  • Page 47

    3-3 NC Viewer and Viewer Switcher Administrator and Authorized User Two types of users, Administrator and Authorized User can use the NC Viewer. Administrator is the root user who can use all the functions including the administration functions (e.g., White Balance and Night mode) of the VB-C300. Authorized User is a normal user who can use a limit[...]

  • Page 48

    3-4 Starting the NC Viewer To Launch the NC Viewer Double-click the NC Viewer icon on the desktop or select “NC Viewer” from the Start menu bar. Starting the NC Viewer Terminating the NC Viewer To terminate the NC Viewer ... Select “Exit” from the File menu bar, or close the Viewer window. Double-click[...]

  • Page 49

    3-5 NC Viewer and Viewer Switcher Specify a camera or select a camera from the Camera List when you start the NC Viewer. You can switch from a connected camera to another camera, or open multiple NC Viewer windows and display separate cameras in them. You can launch another NC Viewer window or switch to a viewer other than the VB-C300 by using the [...]

  • Page 50

    3-6 Connecting to Registered Camera To connect to the camera ... Select a camera from the camera list box. In this box, cameras which were registered by checking the Add to camera list option when connecting to the camera, or by setting the Register Current camera option ( → P.3-22) during a session. Refer to “Adding and Changing Camera List”[...]

  • Page 51

    3-7 NC Viewer and Viewer Switcher NC Viewer’s Display Screen The NC Viewer’s display screen has the following buttons, boxes, etc. 1 Pause/Resume button Pauses video. Click this button again resumes video. 2 External Device Input button Display the external device input status. Only the administrator can use this button. 3 External Device Outpu[...]

  • Page 52

    3-8 !1 Scroll bar for tilt Use this scroll bar to change the tilt angle (up/down) of the camera. !2 Scroll bar for zoom Use this scroll bar to change zoom magnification. Slide the knob upward to zoom in (toward the telephoto end) and downward to zoom out (to wide end). !3 Panorama Window button Displays the Panorama window. Panorama image needs to [...]

  • Page 53

    3-9 NC Viewer and Viewer Switcher When you have camera control. Camera Control Status window is shown in green. When you are disconnected from the camera for some reason, cannot connect to the camera at start up, or you are not allowed to connect to the camera. Camera Control Status window is shown in red. Starting Camera Control The camera cannot [...]

  • Page 54

    3-10 Controlling Camera When you have camera control, you can operate camera’s properties including angle, zoom magnification, backlight compensation. Changing Camera Angle To change the camera angle ... You can operate one of the following ways. Move the knob of the scroll bar for pan or tilt. The camera angle changes according to the knob posit[...]

  • Page 55

    3-11 NC Viewer and Viewer Switcher Specifying the zoom magnification of the camera To change the zoom magnification ... You can operate one of the following ways. Move up or down the knob of the scroll bar for zoom. The camera zoom magnification changes according to the knob position of the scroll bar. Click the arrows at the both ends of the scrol[...]

  • Page 56

    3-12 Controlling Camera by Clicking Screen You can click on the Viewer screen to change the camera’s pan, tilt, and zoom settings. Using a Preset You can control the camera using a preset which is added and saved in advance ( → P.2-9). To control the camera using a preset ... 1. Display the preset list by clicking the preset selection box. 2. S[...]

  • Page 57

    3-13 NC Viewer and Viewer Switcher Pausing and Resuming Video You can pause and resume video playback. To pause/resume video ... 1. To pause video, click “Pause/Resume”. Alternatively, you can right-click the video screen to display the context menu and select “Pause Picture Display” to pause the playback. 2. Click “Pause/Resume” to res[...]

  • Page 58

    3-14 Setting Camera Control You can click on the button from the dialog to change the camera’s pan, tilt, and zoom settings. You can also set focus. To Make Settings... 1. Click “Start Control” to obtain camera control. 2. Click “Camera Control” on the toolbar. 3. The Camera Control dialog appears. 1 Pan/Tilt button Pan and Tilt movements[...]

  • Page 59

    3-15 NC Viewer and Viewer Switcher 3 Zoom button Lets you zoom in or zoom out. Zooms in or out when the button is held down and stops when it is released. 4 Speed Clicking “Speed” displays the Speed dialog. Select the operation speed. ● Pan/Tilt Select from Fast and Slow for Pan and Tilt. ● Zoom Select from Fast, and Slow for zoom. To apply[...]

  • Page 60

    3-16 Receiving Audio You can connect a microphone with amp to the camera and then receive audio from the camera. To Make Settings... 1. Click “Audio” on the toolbar. 2. The Audio dialog is displayed. 1 Receive audio data You can receive audio from the microphone with amp connected to the VB-C300 by selecting “Receive audio data”. 2 Volume S[...]

  • Page 61

    3-17 NC Viewer and Viewer Switcher Saving, Printing, and Copying Still image Saving Still Image to File To save still image ... 1. Click “Pause/Resume” when the desired video displayed. The video is displayed as a still image. 2. Choose “Save” from the File menu bar. After saving the image, click “Pause/Resume” to restart video display.[...]

  • Page 62

    3-18 3. Configure printing settings. Click “Setup” to change the printing settings. After printing the image, click “Pause/Resume” to display video. 1 Print position You can specify where the image should be printed. 2 Print camera information Check this option to print camera parameters including pan and tilt with the image. Copying Still [...]

  • Page 63

    3-19 NC Viewer and Viewer Switcher Camera Information ● Pan Pan angle of the camera ● Tilt Tilt angle of the camera ● Zoom (viewing angle) Zoom (viewing angle) angle of the camera ● Backlight compensation On/Off status of backlight compensation ● Focus Focus setting of the camera ● White balance White balance setting of the camera ● C[...]

  • Page 64

    3-20 Changing to Full-Screen Mode You can display video at full-screen size. To change to full-screen ... 1. Choose “Full Screen Mode” from the View menu bar. 2. A confirmation dialog appears. Click “OK”. The display changes to the full-screen mode. Press the Esc key to return to the previous screen. In the full-screen mode, right-click on [...]

  • Page 65

    3-21 NC Viewer and Viewer Switcher Toggling Toolbar Display To toggle toolbar display ... Select “Toolbar Display” from the View menu bar to display or hide the toolbar. The toolbar is displayed if there is a check mark before “Toolbar Display”. Setting Video Display You can set the video display size at start up. You can also select whethe[...]

  • Page 66

    3-22 2 Confirm when changing to full screen mode Check this option to display the confirmation message before changing to the full screen mode. Adding and Changing Camera List If you register a camera, you can easily select the camera from the list and connect to it. This section explains how to register a camera and change a registered camera. Up [...]

  • Page 67

    3-23 NC Viewer and Viewer Switcher 2 . Click “Add” from the Camera List dialog. 3. A Register Camera (Add) dialog box to select a camera appears. Enter connection settings and click “OK” to add the camera to the list. 1 Nickname Enter a name for register a camera (You can use up to 32 alphanumeric characters). 2 Host Name Enter the IP addre[...]

  • Page 68

    3-24 ▼ To change or delete list contents: To make settings ... Choose “Camera List” from the View menu bar. The Camera List dialog appears. Select a camera to change or delete from the list. Click “Edit” to change the settings or “Delete” to delete the camera. 1 Clicking “Edit” opens the Register Camera (Edit) dialog. Change the s[...]

  • Page 69

    3-25 NC Viewer and Viewer Switcher The following operation and setting are available only to Administrator. Setting White Balance Select from “Auto”, “Light Source”, and “Lock” for the white balance. To make settings ... 1 . Choose “White Balance” from the Administrator menu bar. Operating and Setting Camera as Administrator Note Th[...]

  • Page 70

    3-26 Operating and Setting Camera as Administrator ● Since the light source setting is based on representative characteristics of each type of lamp, correct color may not be reproduced depending on the actual lamp used. In this case, use the One-Shot WB function. ● If the image is greenish when shooting an object under a mercury lamp while the [...]

  • Page 71

    3-27 NC Viewer and Viewer Switcher Displaying External Device Input You can display the external device input and save the logs. To Operate... 1. Click “External Device Input” on the toolbar. 2 . The External Device Input dialog opens. The external device input status and logs are displayed. To save this content as a log, click “Save”, and [...]

  • Page 72

    3-28 Setting Administrator Control You can configure the exposure and Night mode settings. To Make Settings... 1. Click “Control for Administrators” on the toolbar. 2. The Control for Administrators dialog opens. 1 Exposure Select from Auto Exposure and Manual Exposure. 2 Auto Exposure Four buttons on the right are available. The four buttons r[...]

  • Page 73

    3-29 NC Viewer and Viewer Switcher Day Mode Color images are displayed in the normal mode. Night mode The infrared cut filter of the VB-C300 is disabled and the images are displayed in monochrome. Shade Correction If the background of an image is bright, making the subject difficult to see, you can adjust the contrast of the darker areas to make it[...]

  • Page 74

    3-30 To Make Settings... 1. Click “Microphone” on the toolbar. 2. The Microphone dialog appears. 1 Microphone button Click this button to turn on the microphone for Administrator and audio transmission becomes available. Click it again to turn off the microphone and stop audio transmission. Receive audio also when using the microphone Check thi[...]

  • Page 75

    3-31 NC Viewer and Viewer Switcher Setup Properties Configuring Connection Settings You can configure audio settings as well as automatic reconnection when the camera and NC Viewer are disconnected due to a network trouble or other reasons. To make settings ... 1. Choose “Setup Properties” from the Administrator menu bar. 2. Set audio connectio[...]

  • Page 76

    3-32 Setting Camera Control If you have connected to the camera as Administrator, you can control the pan, tilt and zoom operations by clicking and holding the mouse in the viewer to start and releasing the mouse to stop. To Make Settings... 1 . Choose “Setup Properties” from the Administrator menu bar. 2. Click the Cameral Control tab in the S[...]

  • Page 77

    3-33 NC Viewer and Viewer Switcher Setting Video Display A message box can be displayed in the event of a change in external device input. To Make Settings... 1. Choose “Setup Properties” from the Administrator menu bar. 2. Click the Display option tab in the Setup properties dialog. Ensure that the Display a massage for external device input m[...]

  • Page 78

    3-34 If you are using other cameras (e.g., VB-C50i) with the VB-C300, you can switch the Viewer to use the cameras. To make settings ... 1 . Double-click the Viewer Switcher icon on the desktop. Alternatively, you can select “Viewer Switcher” from the Start menu. 2. The Viewer Switcher dialog opens. Select a camera from the camera list. The cam[...]

  • Page 79

    3-35 NC Viewer and Viewer Switcher Using Viewer Switcher Note ● The camera must be registered in the camera list (for the VB-C300) or camera site list (for other cameras) corresponding to the viewer to be used ( → P.3-22). ● Switch to the Viewer for PC when you are using a camera other than the VB-C300. Use the Viewer for PC Ver. 3.6 or later[...]

  • Page 80

    3-36[...]

  • Page 81

    Appendix Chapter[...]

  • Page 82

    4-2 Troubleshooting Before you contact your Canon dealer or service outlet, check the items listed below. If a log message is displayed, refer to the log message list for the log details and the appropriate response. The VB-C300 does not start up. ● When using a PoE HUB, Check that the LAN cable is connected properly. ● If you are using the AC [...]

  • Page 83

    4-3 Appendix The viewer is disconnected. ● Check that the network or PC is working property. ● Reboot the PC and reconnect to the camera. I forgot the password. ● You can initialize all the settings by using the Reset switch ( → P.4-9). The initialized password is “VB-C300.” However, all the network settings including the IP address and[...]

  • Page 84

    4-4 The VB-C300 Log Messages The log messages are classified into the following five categories. Log Messages ■ Camera Messages ● A001 Camera start failure (crit) ● A002 Protocol initialization failure (err) ● A011 Camera control device error (warning) ● A012 WebView Livescope client start and stop (info) ● A016 Video data transmission [...]

  • Page 85

    4-5 Appendix ● A023 Contact input change detection (err) ● A201 Registered panorama image failure (warning) ■ Audio Server Messages ● B001 Audio server start and stop (info) ● B011 Audio client start (info) Message a %1 detected at In%2 %1 Contact input change (front-edge | rear-edge) %2 Contact input terminal number (1-2) Explanation Inp[...]

  • Page 86

    4-6 Log Messages ● B103 Client forcibly disconnected (notice) ● B301 Transmission audio device error (err) ● B401 Audio device initialization failed (crit) ● B402 Audio Server initialization failed (crit) ● B403 Setting change failed (crit) ■ System Log Messages ● S004 System start and stop (info) ● S005 System setting changed (info[...]

  • Page 87

    4-7 Appendix Log Messages ● H044 Password specification error (notice) Message %1: user %2: password mismatch: %3 %1 Client host IP address %2 User Name %3 URL Explanation An incorrect password has been specified in user authentication.[...]

  • Page 88

    4-8 1. Start the Web browser and access the Settings Title Page. The VB-C300’s IP address, user name, and administration password are required to display the Settings Title Page ( → P.1-3). 2. Click “Administration Tools” on the Settings Title Page. The Administration Tools page appears. 3. Click “Restore” of the Restore Settings. When [...]

  • Page 89

    4-9 Appendix Initializing the Camera from the Reset Switch If you have forgotten the IP address or Administrator password of the VB-C300, you cannot use it via the network. In this case, press the Reset switch at the bottom of the unit. 1. Power off the camera. Refer to “Turning the Power ON and OFF” ( → d Start Guide P.2-5) for how to power [...]

  • Page 90

    4-10 Note During initializing, ● The camera faces to the front and returns to the former position. If you are using network recording software (e.g., VK-64), video is recorded during initialization. ● The Viewer displays captured video. ● Even if you have camera control, initialization takes precedence. ● You cannot shoot a panorama image. [...]

  • Page 91

    4-11 Appendix Initializing the Camera Head Position Tip The Connection Setting dialog may appear. In this case, enter the user name “root” and the administrator password (factory default Setting is “VB-C300,”) then click “OK”. Then the Camera Head position is initialized.[...]

  • Page 92

    4-12 Item Setting Item Setting 1 Item setting 2 (m) (d) (y) (m) (d) (y) ● Administrator ID root ● Administrator password VB-C300 ● Settings Page path admin ● Network Address Setting Method Manual Setting IP Address 192.168.100.1 Subnet Mask 255.255.255.0 Default Gateway Address Maximum Transmission Unit 1500 ● Connection Keeping Send Pack[...]

  • Page 93

    4-13 Appendix Index A AC adapter ................................................................. 4- 2 Access control .................................................. 1-2, 1-15 Administration Tools ........................................ 1-20, 4-8 Administrator account ................................................ 2 -2 Administrator password[...]

  • Page 94

    4-14 Index Panorama preview ......................................... 2-10, 2-14 Password .......................... 1-3, 1-15, 2-2, 3-5, 3-23, 4-3 Preset Preview Frame ............................................. 2-12 Preset Setting Area .................................................. 2-10 Preset Setting Tool ..................................[...]

  • Page 95

    CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146- 8501, Japan CANON U.S.A.,INC. One Canon Plaza Lake Success, NY 11042-1198 USA ● If you have any questions, call the Canon U.S.A. Information Center toll-free at 1-800-828-4040 (U.S.A. only) CANON CANADA INC. NATIONAL HEADQUARTERS 6390 Dixie Road, Mississauga, Ontario L5T 1P7 CANON CANADA I[...]