Buffalo TeraStation iSCSI manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Buffalo TeraStation iSCSI, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Buffalo TeraStation iSCSI one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Buffalo TeraStation iSCSI. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Buffalo TeraStation iSCSI should contain:
- informations concerning technical data of Buffalo TeraStation iSCSI
- name of the manufacturer and a year of construction of the Buffalo TeraStation iSCSI item
- rules of operation, control and maintenance of the Buffalo TeraStation iSCSI item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Buffalo TeraStation iSCSI alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Buffalo TeraStation iSCSI, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Buffalo service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Buffalo TeraStation iSCSI.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Buffalo TeraStation iSCSI item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    User Manual TeraStation iSCSI TS-ITGL/R5 www . bu f f alote ch . c om v1.4[...]

  • Page 2

    2 Introduction Congratulations on your new TeraStation! Your TeraStation iSCSI is a huge block of iSCSI storage, ready to add to your server or PC via ordinary wired Ethernet connections. This guide will help you congure it. There are many ways to congure and use iSCSI storage products like the TeraStation. In this guide we give one example o[...]

  • Page 3

    3 Table of Contents TeraStation Layout............................................................ 4 Installation ....................................................................... 7 Conguration GUI .......................................................... 15 Login ....................................................................... 16 [...]

  • Page 4

    4 Layout Power Switch Door Lock (Turn counter- clockwise to release) Door opens for access to hard drives. Display Mode Switch[...]

  • Page 5

    5 Hard Drives (Squeeze tabs to release) Layout Init Button returns settings to factory defaults.[...]

  • Page 6

    6 USB in Layout Power Cable (to outlet or surge protector) UPS Ethernet (to NIC, Router, or Switch[...]

  • Page 7

    7 Insert the TeraNavigator CD into your computer’s CD-ROM drive. On a PC, setup should automatically launch. If it does not, manually launch setup.exe by pressing Start and selecting the Run... option. When the Run dialog opens, type d:TSnavi.exe (where d is the drive letter of your CD-ROM drive). Press OK to continue. Begin by connecting your T[...]

  • Page 8

    8 Press the Begin Installation button to begin. Easy Setup will step you through physically connecting your TeraStation. It will then install software. Advanced Setup skips the connection tutorial and goes directly to installing software. Installation[...]

  • Page 9

    9 If your TeraStation is connected correctly when you get to this window, it will be highlighted in the drop-down list. If you have multiple units to set up, select the correct TeraStation from the list. Select First Setup for the initial installation. To install the software on additional computers, chose Additional Setup . Installation[...]

  • Page 10

    10 Once the TeraStation is installed, you’ll need to install the iSCSI connection tool. Click Next , then continue to click Next , stepping through the menus until the iSCSI connection tool is installed. Click Yes to launch the iSCSI connection tool. Installation[...]

  • Page 11

    11 If the TeraStation has more than one volume, choose the volume you want to connect to from the drop down list. Check Resume connection at start up. Click Connect . Repeat to add additional volumes if desired. Installation Make sure that your ISCSI TeraStation is selected in the Target product window. Click Register the iSCSI Hard Disk , and then[...]

  • Page 12

    12 Installation If Disk Management does not open automatically, you may launch it manually. From the Setup menu at the top of the window, choose Launch Disk Management . Each connected volume from your ISCSI TeraStation now appears as a hard drive in Disk Management.[...]

  • Page 13

    13 Installation The Initialize and Convert Disk Wizard will open. Use it to convert your new volumes to dynamic volumes. Put a checkmark next to each of your disks and click Next to step through the menu. Right-click on the volume in Disk Management and click New Volume to start the New Volume Wizard . Click Next .[...]

  • Page 14

    14 Choose your desired volume type. Use Simple if you have only one volume to mount. Spanned and Striped volumes require multiple disk volumes to create. Click Next when ready. Add all dynamic disks that will be included in the volume to the Selected column by highlighting them and then clicking the Add button. Installation[...]

  • Page 15

    15 Installation Choose your desired drive letter. Click Next . Choose your desired format and volume label. Click Next . Your new volume is installed and ready to use![...]

  • Page 16

    16 The Conguration GUI is where most of the TeraStation’s settings can be changed. To access it, type the IP address of your TeraStation into the URL bar of a browser running on a computer connected to the same network as the TeraStation. Conguration GUI[...]

  • Page 17

    17 The login prompt will appear. Enter admin for the user name. Until you change it, the password for the admin account will be password . Press the OK button when nished. User name: admin Password: password Advanced Settings[...]

  • Page 18

    18 Welcome to the conguration GUI for the TeraStation! You are now at Home . Notice that the Home button is lit up in yellow. You can navigate this menu by clicking on the buttons at the left of the screen. Here at “Home”, you can see basic information about your TeraStation’s current conguration. You may close this screen by clicking L[...]

  • Page 19

    19 You may modify your TeraStation’s hostname and description under Hostname Setup . A friendly, easy-to-remember name (e.g. “TeraStation”) is recommended. Make sure that the date and time are correct in Date and Time Setup . To synchronize time settings with those in your computer, press Use Local Time . To have your system time automaticall[...]

  • Page 20

    20 By default, the admin password is “password”. Change it to something more secure here. Admin Password Conguration GUI[...]

  • Page 21

    21 Network (IP Address Properties) In most networks, TeraStation will get its IP Address automatically from a DHCP server. You may disable DHCP here. If DHCP is disabled and an IP Address is not set manually, it will default to 192.168.11.150 . The TeraStation’s IP Address , Subnet Mask , Default Gateway Address , and DNS Server address may all b[...]

  • Page 22

    22 Disk Management (Drive Properties) This page shows the current properties of your hard drives and RAID Arrays. To change these settings, click on RAID Setup at left. Conguration GUI[...]

  • Page 23

    23 TeraStation uses RAID (“Redundant Array of Independent Disks”) technology to control the four hard drives in your TeraStation. RAID may be congured several ways: RAID 0 - All four drives are combined into one large, fast drive, giving the maximum capacity for your TeraStation. This size is the one listed on your TeraStation’s box and sh[...]

  • Page 24

    24 Disk Management (RAID Setup) This page shows your current RAID arrays. You may delete old arrays or create new ones by clicking on the underlined RAID Array # under RAID Array Conguration . The RAID Scanning Settings set a specic time for the TeraStation to scan and inspect its RAID arrays. It is recommended to set a time where the TeraSta[...]

  • Page 25

    25 Disk Management (Disk Erase) Disk Erase removes all data from the selected disk. This may take several hours to complete. It cannot be undone. Conguration GUI[...]

  • Page 26

    26 Volume Settings Here you can enable or disable volumes, shares, and folders. Conguration GUI[...]

  • Page 27

    27 Maintenance (Notication) If your TeraStation is remotely managed, you may choose to receive nightly status reports and be notied of any disk events by email. To set this up, enable Mail Notication and enter the IP Address of your SMTP server* in the SMTP Server Address eld. Select a Subject line for the emails (i.e. “TeraStation St[...]

  • Page 28

    28 Maintenance (UPS Settings) You may enable Synchronize with UPS and UPS Shutdown Conditions from this page. Consult your Uninterruptable Power Supply’s documentation for further information about setting up your UPS system. Buffalo Technology recommends the use of APC SmartUPS Serial Uninterruptable Power Supplies. Other UPSs may use different [...]

  • Page 29

    29 UPS Conguration Maintenance (UPS Settings) This is TeraStation’s serial port pin assignment for serial UPS products.[...]

  • Page 30

    30 Maintenance (Alert Settings) Alerts can be congured on the TeraStation to make audible noises when a problem is detected. Along with the audible noise, alert emails will be sent out if Mail Notication was properly congured. Please select the features you would like to receive an audible sound alert from and then press the Apply button. [...]

  • Page 31

    31 Maintenance (Status LCD) The Status LCD Setup allows conguration for the LCD display on the front of TeraStation. Please select the type of information that the front panel should display from the LCD Display Items . Automatically Switch LCD Items tells the TeraStation to cycle through the selected display items every 10 seconds. Disabling th[...]

  • Page 32

    32 Maintenance (Syslog Transfer) Check Enable to allow system logs to be transferred. Press Apply once all of the settings have been congured. Conguration GUI[...]

  • Page 33

    33 Maintenance (Shutdown) From the Shutdown page, press Apply to shutdown TeraStation. This has the same function as holding down the power button on the front of TeraStation, but may be done remotely. Turning on the TeraStation after a shutdown requires a physical button push on the front of TeraStation. The Restart Now button simply reboots the T[...]

  • Page 34

    34 Maintenance (Initialization) Initialization is a reset procedure that restores all settings back to the default, out of box, conguration. All conguration, users, groups, and backup jobs are lost, but actual data and shares on the hard are NOT lost. If you want all data to be erased, reformat the drive. Specify whether the TeraStation shall[...]

  • Page 35

    35 This page shows you the System Information for your TeraStation. Firmware updates are occasionally available from www.buffalotech.com for the TeraStation Pro. These must be executed from a Windows PC on the same network. Your router, switch, or hub should pass through ports 8873 and 22939 for this to work (most do). Conguration GUI[...]

  • Page 36

    36 System Status (USB Details) This page shows you details on USB hard drives and UPSs plugged into your TeraStation. Conguration GUI[...]

  • Page 37

    37 System Status (Drive Properties) This page shows you the properties of all hard drives and RAID arrays in and attached to your TeraStation. Conguration GUI[...]

  • Page 38

    38 System Status (Network Information) This page shows you the System Information for your network connection. Conguration GUI[...]

  • Page 39

    39 Log Information This page lets you save or display system log information. Choose the log you want from the Log Type dropdown and click Save . The dialog will let you save or display (“Open”) the logle. Conguration GUI[...]

  • Page 40

    40 If TeraStation encounters a disk error, it will be reported in the TeraStation status on the top of any of the Web-Based conguration screens. Run a Disk Scan in the event of this error. If that does not resolve the problem, a format is recommended. Formatting the drive will delete all of the data on it, so back up any data you can before form[...]

  • Page 41

    41 Error Code Description Alert Sound E00 MPU error: Main MPU is not responding. A E01 Error on DRAM DATA LIN A E02 Error on DRAM ADDRESS LINE A E03 Error on RTC CHIP A E04 Failed to load kernel (FLASH error) A E10 UPS AC LINE FAIL Error B E11 FAN Error: Fan rotation speed is low or fan is stopped. B E12 Cooling Error: Cooling by fan cannot catch u[...]

  • Page 42

    42 Replacing a Hard Drive Turn the key counter-clockwise to open drive door. Squeeze the tabs gently and swing the tray latch upward. The hard drive tray will now slide out.[...]

  • Page 43

    43 Gently push down on the two tabs to release the plug. Lower the drive carefully to the work surface.[...]

  • Page 44

    44 Pull the plug straight out to remove the drive. To remove the hard drive from its cage, set the assembly on a soft surface and remove these four screws.[...]

  • Page 45

    45 Install a new hard drive by doing the same steps in reverse order: Begin by screwing the new hard drive into the cage. Plug the power/data connector into the hard drive. Slide the hard drive cage back into the TeraStation. Press the latch down to lock the hard drive cage in place.[...]

  • Page 46

    46 Technical Specications LAN Standards: IEEE 802.3u 100BASE-TX; IEEE 802.3 10BASE-T Transmission Types: 1000Mbps/100Mbps/10Mbps; 100BASE-TX 4B/5B, MLT-3;10BASE-T Manchester Coding Access Media: CSMA/CD Media Interface: RJ-45 USB Standard: USB 2.0 Hi-Speed (HS) Full-Speed (FS) Low-Speed (LS) USB Connector: USB A Connector (2) Data Transmission S[...]

  • Page 47

    47 Contact Information (North America) Buffalo Technology USA Inc. 11100 Metric Blvd, Suite 750 Austin, TX 78758 GENERAL INQUIRIES Monday through Friday 8:30am-5:30pm CST Direct: 512-794-8533 | Toll-free: 800-456-9799 | Fax: 512-794-8520 | Email: sales@ buffalotech.com TECHNICAL SUPPORT North American Technical Support by phone is available 24 hour[...]

  • Page 48

    48 Buffalo Technology UK Ltd. 2 Bracknell Beeches, Old Bracknell Lane Bracknell, Berkshire, SL1 4RD United Kingdom GENERAL INQUIRIES Email: sales@buffalo-technology.com TECHNICAL SUPPORT Buffalo Technology provides technical support in English, German, French, Italian, and Spanish. For opening hours and relevant telephone numbers, please go to www.[...]

  • Page 49

    49 Thank you for your interest in Buffalo products. Our GPL software delivery policy is outlined below. For each individual product and revision, please send one individually packaged self addressed padded CD shipping envelope, containing a blank CD-R to the following address: Buffalo Technology USA Inc. 11100 Metric Blvd., Suite 750 Austin, TX 787[...]

  • Page 50

    50 Thank you for your interest in Buffalo products. Our GPL software delivery policy is outlined below. For each individual product and revision, please send one individually packaged self addressed padded CD shipping envelope, containing a blank CD-R to the following address: Buffalo Technology Ireland Ltd Free Zone East, Shannon, Co. Clare Irelan[...]