BT 350 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of BT 350, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of BT 350 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of BT 350. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of BT 350 should contain:
- informations concerning technical data of BT 350
- name of the manufacturer and a year of construction of the BT 350 item
- rules of operation, control and maintenance of the BT 350 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of BT 350 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of BT 350, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the BT service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of BT 350.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the BT 350 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 B T F r eestyle 3 5 0 U ser Guide[...]

  • Page 2

    Section BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 • Directory lets you store up to 100 names and numbers for easy dialling. • The BT button provides quick access to a r ange of useful ser vices, including SMS text messages, Calls list and BT ser vices such as Helpdesk and Directory Enquiries. • Send and receive SMS te[...]

  • Page 3

    Section BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 This U ser Guide provides you with all the inf ormation you need to get the most from your phone. Bef ore you mak e your fir st call you will need to set up your phone. F ollow the simple instructions in ‘Getting Star ted’, on the next few pages. Need help? If you have a[...]

  • Page 4

    4 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com In this guide Getting star ted Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 S[...]

  • Page 5

    Call Waiting on/off/check status . . . . . . . . . . 28 Answer a call waiting call . . . . . . . . . . . . . . . . 28 SMS text messages Subscribe to the SMS ser vice . . . . . . . . . . . . 29 Send/save text messages . . . . . . . . . . . . . . . . 30 Receiving and reading tex t messages . . . . . . 30 Reply to a text message . . . . . . . . . . . [...]

  • Page 6

    6 In this guide BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Reinstate pr e-recorded out going message . 52 Set answer mode . . . . . . . . . . . . . . . . . . . . . . 53 Set answer delay . . . . . . . . . . . . . . .[...]

  • Page 7

    7 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Getting star ted WARNING Do not place your BT F reestyle 350 in the bathroom or other humid areas. Handset range The BT F reestyle 350 has a range of up to 300 metres out[...]

  • Page 8

    8 Getting star ted BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 2. Batteries will come inserted in the batter y compar tment. Pull the plastic tag as instructed to activate the batteries. 3. Place the handset on the b[...]

  • Page 9

    9 G etting Started BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Battery per formance (continued) The charge capacity of rechar geable batteries will reduce with time as they wear out, giving the handset less talk/stan[...]

  • Page 10

    10 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Getting to know your phone Calls/Scroll up In standby mode, press to open and scroll through the Calls list, page 22. In talk mode, press to increase the earpiece or spe[...]

  • Page 11

    11 G etting to know your phone BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Base Find Press to ring the handset(s), to help you find it if it is missing, page 19. <SKIP Press once to repeat curr ent message, twice [...]

  • Page 12

    12 Getting to know your phone BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Handset display icons Range Steady Indicates good connection Flashing Connection t o the base is poor or lost Handsfree The loudspeaker is swi[...]

  • Page 13

    13 G etting to know your phone BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Pr ess the Menu option button, then use the navigation buttons. Navigating the menus Y our BT F reestyle 350 has an easy to use menu system. [...]

  • Page 14

    14 Getting to know your phone BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Handset menus SMS messages W rite message Inbox Outbox SMS settings Handset tones Ringer W arning tones Settings Setup handset Set up base Dat[...]

  • Page 15

    15 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com U sing the phone Call timer Y our handset will automatically time the duration of all external calls. The handset display shows the call duration both during and for a f[...]

  • Page 16

    16 Using the phone BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Earpiece volume During a call, you can adjust the volume of the earpiece. 1. Press or to increase or decrease the volume. The display shows the volume le[...]

  • Page 17

    17 U sing the phone BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com If the number is stored in the directory and a name/number mat ch is found, the name will be displayed instead. Answer a call handsfree 1. When the phon[...]

  • Page 18

    18 Using the phone BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Copy a number from the redial list to the directory 1. Press . Scroll or through the redial list to the number you want to copy . 2. Press Opt and scroll[...]

  • Page 19

    19 U sing the phone BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com The icon will be displayed while the keypad lock is ON. Keypad lock Y ou can lock the keypad so that it cannot be used accidentally while carr ying it a[...]

  • Page 20

    20 Using the phone BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com U sing the directory Y ou can store up to 100 entries in the dir ector y . Each entr y contains a name and number . Names can be up to 15 characters long[...]

  • Page 21

    21 U sing the phone BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Edit an entry 1. Press and scroll or to the entry you want to edit. 2. Press Opt , scroll to Edit entry and press OK . 3. Change the number , then press[...]

  • Page 22

    22 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Calls list IMPORT ANT T o use Caller Display and make the most of the calls list feature you must first subscribe to your network provider’ s Caller Display ser vice. [...]

  • Page 23

    23 C alls list BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com See page 20 for more inf ormation on entering names. View fur ther call details 1. Press , scroll and to the entr y you want to view and press Opt . 2. Scrol[...]

  • Page 24

    24 Calls list BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Delete entire calls list 1. Press to open the calls list. 2. Scroll to Delete list and press OK . 3. Press Ye s to confirm or No to cancel. 4. Press to ret ur[...]

  • Page 25

    25 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Inf o ser vices If you prefer , you can delete the pre- stored entries and replace them with your own numbers. See page 20. New s tor ed numbers can also be added to the[...]

  • Page 26

    26 Info services BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Replace pr e-stored numbers in the BT Services menu 1. Press (or press Menu then OK ). 2. Scroll to BT services and press OK . 3. Scroll and to the entry y[...]

  • Page 27

    27 I nf o ser vices BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com B T 118 500 Direct or y Enquiries/Helpdesk 1. Press (or press Menu then OK ). 2. Scroll to BT services and press OK . 3. Dir enquiries is highlighted. P[...]

  • Page 28

    28 Info Services BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Call W aiting Call W aiting lets you know if another person is tr ying to contact you while you are on a call. If a second caller rings you will hear a bee[...]

  • Page 29

    29 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com SMS text messages SMS stands for Short Messaging Ser vice IMPORT ANT Y ou mus t subscribe to your Network Provider’ s Caller Display ser vice so that you can use SMS t[...]

  • Page 30

    30 SMS text messages BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Send/save text messages 1. Press Menu , scroll left to SMS messages menu and press OK. 2. Write message is highlighted. Press OK . 3. The display shows[...]

  • Page 31

    31 S MS text messages BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 2. Scroll to Inbox and press OK. 3. Scroll or , if required, to the message you want to r ead first and press Read. 4. Press Back to ret urn to the in[...]

  • Page 32

    32 SMS text messages BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Call the sender’ s phone number 1. Press Menu , scroll left to SMS messages menu and press OK. 2. Scroll to Inbox and press OK . 3. Scroll or to the [...]

  • Page 33

    33 S MS text messages BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Press to exit the menu and r eturn to standby at any time. to choose from: Send message Press OK to view the phone number , then either OK to send or [...]

  • Page 34

    34 SMS text messages BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com SMS Ser vice Centre numbers T o send and receive SMS text messages you need the telephone number of your Network’ s SMS Centre. If you accidentally d[...]

  • Page 35

    35 S MS text messages BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Select a Send Ser vice Centre number If you have entered additional Service Centre numbers, you can choose which send Ser vice centre you want to use.[...]

  • Page 36

    36 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Handset settings Handset display Set wallpaper Choose from 8 diff erent wallpaper patterns f or your handset display , or remove the wallpaper . 1. Press Menu . Scroll r[...]

  • Page 37

    37 H andset settings BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Display contr ast 1. Press Menu . Scroll right to Handset display menu and press OK . 2. Scroll to Contrast and press OK . 3. Press or to select the co[...]

  • Page 38

    38 Handset settings BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Handset tones Ringer melody 1. Press Menu . Scroll to Handset t ones menu and press OK . 2. Ringer is highlighted. Press OK . 3. Scroll to Ring melody a[...]

  • Page 39

    39 H andset settings BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com W arning tones Key beeps Ever y time you press a button on your B T Freestyle 350 you hear a beep. Y ou can switch these beeps off . 1. Press Menu . Sc[...]

  • Page 40

    40 Handset settings BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Out of range warning A warning beep will sound when the handset signal is going out of range. 1. Press Menu . Scroll to Handset t ones menu and press OK[...]

  • Page 41

    41 H andset settings BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com 4. Enter the 4-digit PIN (default = 0000). Press OK. 5. CallMe on is highlighted. Press OK . 6. Enter the full number of the phone where you can be r e[...]

  • Page 42

    42 Handset settings BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com R eset settings This will restore your handset settings t o the original, factory defaults. 1. Press Menu . Scroll to Settings menu and pr ess OK . 2. S[...]

  • Page 43

    43 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Base settings Ringer volume 1. Press Menu . Scroll to Settings menu and pr ess OK . 2. Scroll to Setup base and press OK . 3. Ringer is highlighted. Press OK . 4. Ringer[...]

  • Page 44

    44 Base settings BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Dial mode Y our BT F reestyle 350 is pre-set t o T one (DTMF) dialing. If requir ed, you can change this setting to Pulse dialing. 1. Press Menu . Scroll t[...]

  • Page 45

    45 B ase settings BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com PBX access If your switchboard r equires a pause after the access code for an outside line, you can progr am your BT F reestyle 350 to automatically enter[...]

  • Page 46

    46 Base settings BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com WARNING Y ou will lose entries s tored in the phonebook, calls list and redial list. Ringer melody and volume will also return to default settings. 5. Ente[...]

  • Page 47

    47 B ase settings BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Set the date and time 1. Press Menu . Scroll to Settings menu and pr ess OK . 2. Scroll to Date/Time and press OK . 3. Enter the date using the f ormat (D[...]

  • Page 48

    Answering machine 48 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 Y ou can operate your B T Freestyle 350 answering machine from: • the base • the handset • remotely fr om any external T ouchtone™ telephone. The default setting for the answering machine is On. Until you change your outgoing message, your callers will b[...]

  • Page 49

    Oper ating the answering machine from the base Switch on/ off 1. Press . Pla ying messages 1. Press . During playback: – press once to r epeat current message, twice to play pr evious message. – pr ess to play next message. – press to delete curr ent message. – press to stop playback. Adjust volume 1. Press or t o incr ease or decr ease the[...]

  • Page 50

    During operation via the handset, you will hear prompts that guide you through each step. Oper ating the answering machine from the handset Y ou can use any registered B T Freestyle 350 handset to switch your answering machine on and off , hear your messages and adjust the answering machine settings. Swit ch on/ off 1. Press Menu scr oll t o Answer[...]

  • Page 51

    Answer & Recor d This invites your caller to leave a message. The pre-r ecorded message is, “Hello, your call cannot be taken at the moment, so please leave your message after the tone”. Answer Only This does not allow your caller t o leave a message. The pre-r ecorded message is, “Hello, your call cannot be taken at the moment, and you c[...]

  • Page 52

    6. Speak your message after the announcement. 7. T o stop recording, pr ess Save . Y our message is played back. Press Save to stop playback. 8. Press to ret urn to standby . Play out going message 1. Press Menu scr oll t o Answer machine menu and pr ess OK . 2. Scroll or to Answer settings and press OK . 3. Scroll or to Outgoing message and press [...]

  • Page 53

    4. Scroll to Play OGM . Press OK . 5. Scroll or to highlight Answer & record or Answer only press OK . 6. The message is played. During playback, press Del . The pr e- recor ded message is re-instated and played. 7. Press to ret urn to standby . Set answer mode Set your machine t o Answer & R ecor d or Answer Only . 1. Press Menu scroll to [...]

  • Page 54

    Set answer delay Answer delay sets the number of rings befor e your BT Fr eestyle 350 answering machine picks up a call. The default setting is 6 rings. Y ou can select an answer delay of 2, 4, 6, 8 rings or Time Saver . Time Saver can save you the cos t of a call when you want to ring in t o find out if you have new messages. Y our answering machi[...]

  • Page 55

    Recor ding time Y ou can set the maximum length of each message to 30, 60, 120 seconds or unlimited. The default setting is 60 seconds. 1. Press Menu scroll to Answer machine menu and press OK . 2. Scroll or to Answer settings and press OK . 3. Scroll or to Recording time and pr ess OK . 4. The current setting is highlighted. Scr oll or to select t[...]

  • Page 56

    During playback: Stop/Play press Repeat curr ent message press Play previous message press , Delet e current message press Skip f or ward to next message press 3. Press t o s top and return to standby . Delete all old messages Y ou can only delete messages that have been played. Any new , unplayed, messages will not be deleted 1. Press Menu scroll [...]

  • Page 57

    Recor d a memo Y ou can record a message f or other user s. It is stored and played back just like a normal message. 1. Press Menu scroll to Answer machine menu and press OK . 2. Scroll or to Record memo and press OK . Recording is displayed and you can begin recor ding your memo. 3. Press Save t o end r ecor ding. Y our recor ding will be played b[...]

  • Page 58

    Memory full If a caller is leaving a message when the memor y becomes full your machine will announce, “Memor y full thank you for calling” and hang up. The machine will also automatically set to Answer Only , the base indicator will flash F and the handset display will show Ans machine full . Y ou must delete messages befor e you can receive a[...]

  • Page 59

    4. Enter the current 4 digit PIN (default setting = 0000) and press OK . 5. Enter the new PIN and press OK . 6. Enter the new PIN again and press OK . 7. Press to ret urn to standby . Oper ating your answering machine fr om another phone. 1. Dial your phone number . When you hear your outgoing message, press the * button. Y ou will hear , “Please[...]

  • Page 60

    delete the current message skip forward to the next message set answer mode, follow voice pr ompts play outgoing message recor d a new outgoing message, follow voice pr ompts swit ch answering machine on/off If you don ’t give any instructions for 8 seconds, your B T Fr eestyle 350 will hang up. S witch answering machine on r emotely If you for g[...]

  • Page 61

    61 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Additional handset and bases Up to 5 handsets can be register ed and operated fr om a BT F reestyle 350 base. This allows you to hold internal calls even while another h[...]

  • Page 62

    62 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Additional handsets and bases Select a base If your handset is registered t o more than one base, you can choose the base you want to use. 1. Press Menu . Scroll to Sett[...]

  • Page 63

    63 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Additional handsets and bases Internal calls If you have more than one handset r egistered to your base, you can make internal calls and tr ans fer calls between handset[...]

  • Page 64

    64 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Additional handsets and bases[...]

  • Page 65

    65 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Help Many common problems ar e caused by the telephone and power cables being incorrectly connected, or the power being switched off . Please check that your BT F reesty[...]

  • Page 66

    66 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Help No display • The batteries may be flat, dead or incorrectly inser ted. • Rechar ge or replace the batteries. icon flashes • Is the handset registered corr ect[...]

  • Page 67

    67 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Help Possible pr oblems with tex t messaging T ext messages cannot be sent and screen displays Message Sending Failed • The base station power supply or telephone line[...]

  • Page 68

    68 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Help Fur ther help for text queries on B T lines • BT R esidential cus tomers – call 151, choose option 2, when prompted by the F ault Management Ser vice select opt[...]

  • Page 69

    69 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Help If you are sending a message from a fix ed line phone and require a status r epor t ✱ 3 # Will allow a status report to be sent back to you when you have sent a m[...]

  • Page 70

    70 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com Gener al inf ormation IMPORT ANT This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made f or a[...]

  • Page 71

    71 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com General inf ormation • If the keypad lock is switched on, it is possible to make calls to the emer gency numbers (999/112). • Radio signal transmitted between the ha[...]

  • Page 72

    72 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com General inf ormation For mor e information please contact your local authority or the retailer where the pr oduct was purchased. Product disposal instruc tions for busin[...]

  • Page 73

    73 BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 If you experience any problems, please call the Helpline on 0870 240 3962 or email bt.helpdesk@vtecheurope.com General inf ormation Outside of the 12 month guarantee period: If your product needs repair after the guarant ee period has ended, the repair must meet the approval requ[...]

  • Page 74

    BT F reestyle 350 – Issue 2 – Edition 01 – 08.01.07 – 7971 Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British T elecommunications plc’s respective s tandar d conditions of contract. Nothing in this publicat[...]