BT 2000 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of BT 2000, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of BT 2000 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of BT 2000. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of BT 2000 should contain:
- informations concerning technical data of BT 2000
- name of the manufacturer and a year of construction of the BT 2000 item
- rules of operation, control and maintenance of the BT 2000 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of BT 2000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of BT 2000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the BT service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of BT 2000.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the BT 2000 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Div e rs e 20 0 0 Add it io nal H a n ds et us e r gu ide Th is ha nds et is als o co m p at ib le wit h t he Div ers e 2-Li ne a nd Div ers e ISDN. Ple ase r ef er t o ma i n use r ma nual fo r i nst r uct ion . Th e Div ers e 20 0 0 Addit ional H a nds et is not c om pat ib le wit h t h e Div ers e 100 0. T o b e use d wit h Div ers e 20 0 0 ba s[...]

  • Page 2

    P lease o pe n th i s pa g e for a fur th er ‘ At a gl a nce ’ guide t o y ou r Div ers e 20 0 0 Add it ional H a nds et . Check that your Diverse 2000 Additional Handset is complete. When you unpack you should have: • Diverse 2000 Additional Handset • Handset car r ying clip • T wo nickel cadmium (NiCad) rechargeable batteries • Batter[...]

  • Page 3

    INT 1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 TUV 9 WXYZ # ✱ 0 RCL PWR STO MEM LNR At a gl a nc e 12 Display Displays the status of your handset Store Lets you store numbers on the memor y and access other phone functions End call Used to end a call Intercom Enables inter nal communication and call transfer between handsets Recall For use with swi[...]

  • Page 4

    [...]

  • Page 5

    3 I n t h is gu ide At a gla nc e 1 I nt roduct io n 4 Sett i n g u p 8 Regist er i n g a ne w Div ers e 20 0 0 Addit ional H a nds et wit h t he b as e st at io n 13 Usi n g t h e Div ers e 20 0 0 Add it io nal H a nds et 16 O pt io nal s ett i n gs 25 O p e r at i n g wit h a dd it io nal b as e stat io ns 29 M a i nt e na nc e 35 He l p 36 T ec [...]

  • Page 6

    4 I nt r oduct io n Please read these instr uctions carefully before use and keep this user guide for future refer ence. For comprehensive instr uctions, see your main Diverse user guide. Building up a phone system Y ou can add fur ther handsets to build up a comprehensive and easy-to-use cordless telephone system. Y ou can use up to six separate h[...]

  • Page 7

    5 W ARNING 1 Use only approved nickel-cadmium (NiCad) rechar geable batteries. Never use any other batteries, or conventional alkaline batteries. Using such batteries could destroy the battery casing, which is dangerous. Recommended batteries should have a power rating of 600m Ah 1.2V . Suitable batteries are listed on page 9 (batteries are availab[...]

  • Page 8

    6 W ARNING cont. placed too close. It is recommended you place your Diverse handset at least one metre away from such appliances to avoid any risk of inter ference. 7 If you wear a hearing aid, please note that the Diverse works by sending radio signals between the base station and handset. These signals can inter fere with hearing aids, causing a [...]

  • Page 9

    7 Approved r echargeable batteries Use only the rechargeable batter y types listed below and do not mix two types in the same handset: Batteries can be obtained from the Diverse Helpline on 0345 908070 or your local BT shop. Nickel-cadmium Saft RC6 Panasonic P-60 AA/1P Philips R6 NC-P UCAR RC6 DAIMON ACCU 1000 V ar ta Accu Plus Ni-Cd 1.2V No. 5006 [...]

  • Page 10

    8 Important When replacing batteries always use good quality nickel cadmium (NiCad) rechargeable AA types with at least 600mAh capacity in order to achieve the specified operating time. Never use other batteries or conventional alkaline batteries. They could result in a shor t circuit or destr oy the batter y casing. Recommended rechargeable batter[...]

  • Page 11

    9 3 Cha r g e t h e ha nds et b att er i es fo r at le ast 1 6 h ou rs Place the handset on the base station or charging unit (available separately). The handset can be charged face up or down. Make sure that the contacts on the bottom end of the handset are touching both charging contacts. When the handset batteries are charging, the green CHARGIN[...]

  • Page 12

    10 Battery performance Af t er c ha rgi n g you r Div ers e 20 0 0 Add it ional H a nds et for t he fi rst t im e , subs equ e nt ch argi n g ti me fo r t he ha nds et b att er ie s is a p pr oxi mat e l y 4-5 h ou rs . B att er ie s a nd c as e m a y b e c o me wa rm du ri n g c h a rg i n g . Th is is norm al a nd n ot da ng er ous . U nde r idea[...]

  • Page 13

    11 Battery low warning An LCD o n t h e ha nds et dis pla y s h o ws the cur rent ch ar g ing l evel. W hen the b att eries a r e al m o st f lat a b ee p s ou nds a nd t he d ispl a y s ho ws t he e m pt y b att ery s ymb ol . Displ a ys s ho wi n g t hat c ha rgi ng is i n progr e ss ar e lis ted b elow: B att er ie s fu ll y c ha r g ed B att er[...]

  • Page 14

    12 If the symbol flashes c ont i nuous l y , it m ea ns t he h a nds et is eit he r out o f r a n g e or is not r egiste r ed wit h t he b ase st at ion . T o r egis t er , fo ll ow t he st e ps on p ag e 13. All a ddit ional h a nds et s yo u pu rc has e wil l ne ed t o b e i nd ividual l y r egist er ed wit h t h e b as e st at ion b efo r e t h [...]

  • Page 15

    13 Regist er i n g a ne w Div ers e 20 0 0 Add it io nal H a nds et wit h t h e b as e s t at io n It is essential that you register your handset with your Diverse base station for it to work. The following are basic instr uctions on how to do this, but these may dif fer if you have a Diverse 2-Line or Diverse ISDN. If your base station is anything[...]

  • Page 16

    14 T o register your new handset The handset must be switched OFF . At t h e b as e st at ion : • Press and hold down the GREY paging button until you hear beep (after about 10 seconds). At t h e ha nds et: • Press and hold down the 1 button together with the PWR button, until the display shows 1– . This tells the base station that its base n[...]

  • Page 17

    15 T o remove a handset r egistered at the base station • Press the STO button. • Press the # button. • Press 7 then 2 . • Enter the system code (standard setting 0000 ). Display shows all handsets registered at the base. • Enter the number of the handset to be removed. (If you enter the wrong number , press it again to reinstate it.) •[...]

  • Page 18

    16 Usi n g t h e Div ers e 20 0 0 Add it io nal H a n ds et O n/Off a nd Pr ot e ct ed m odes The handset can be operated in one of three dif fer ent modes. OFF Phone calls can not be made and the handset does not respond to incoming calls. • To switch ON, press and hold down the PWR button until the display is activated. ON Y ou can make and r e[...]

  • Page 19

    17 PROTECTED This setting stops you accidentally operating the handset’s keypad when car r ying it around. Y ou can still receive incoming calls but you can not make calls. • To switch to PROTECTED when the handset is ON, press and release the PWR button quickly , your display will show — — — — — — , and your keypad is now protected[...]

  • Page 20

    18 M ak i n g a nd r e c eivi n g c al ls T o make an external call W ith the handset switched ON: • Press the PHONE button. Y ou hear the dial tone. • Dial the number you want. The phone calls the number and the display shows the number you have dialled. Alter natively , you can dial the phone number you want first, check that it’s cor r ect[...]

  • Page 21

    19 T o receive an external call When the phone rings the display flashes: EXT . • Press the PHONE button on the handset and speak. Or • If the handset is on the base station or charger , simply lift it up and speak. Y ou do not need to pr ess any buttons. • At the end of the call, press the END CALL button, or replace the handset on the base [...]

  • Page 22

    20 I n ter com ca ll s T o make an internal intercom call to another handset • Press the INT button. Display shows your handset number . • Enter the number of the handset you want to call. The handset will ring. T o receive an internal call When the phone rings on an intercom call the display flashes: INT , plus the number of the handset callin[...]

  • Page 23

    21 T o make an internal call to all handsets Y ou can call all handsets r egistered to the base station. • Press the INT button. Display shows your handset number . • Press the ✱ button. Display shows all handsets registered. All handsets will ring. The first handset to answer will take the call. T o put an outside call on hold and speak to a[...]

  • Page 24

    22 Tr a n sf e r r i ng a nd holding ca ll s Y ou can transfer an exter nal call to another handset, or put the call on hold while you talk to another handset. T o transfer an external call between handsets While you are on an exter nal call: • Press the INT button. Display shows EXT INT . Y our caller will hear ‘music on-hold’. • Enter the[...]

  • Page 25

    23 U s i ng t he memo r y to s tor e a nd d ial nu mb ers Y our Diverse 2000 Additional Handset can store 10 phone numbers, each up to 22 digits long, which can then be speed dialled. Stored numbers can include settings made with the RCL , ✱ and # buttons (ie, to store special ser vice or Select Ser vices numbers that use symbols for access). T o[...]

  • Page 26

    24 If y ou a r e exp erie nci n g a n y diffic u lt ies , pl eas e c all t he Div ers e Hel pl i ne o n 0345 908070 . I f t he memo r y lo ca tion i s empty , t he d is pla y s ho ws — — — . If t h er e is a not h er numb er s tor ed a lr eady , t hat n u mb er wi ll b e dis pla yed . If you d o not wa nt t o c ha n g e it , pr ess t he STO b[...]

  • Page 27

    25 8 TUV STO 1 8 TUV STO 0 O pt io nal s ett i n gs Y ou can adjust the ringer and handset volumes on your Diverse 2000 Additional Handset. Y ou ar e also able to prevent unauthorised use of your handset and accidental changes to its settings. Cal l Ba rr i n g T o bar and cancel an individual handset from making external calls Y ou can lock your h[...]

  • Page 28

    26 T o change the handset PIN Changing your PIN (personal identification number) prevents unauthorised persons from making alterations to settings on your handset. Y our PIN must 4 digits long. If you change your PIN, keep a recor d of it in the box provided on the inside front cover of this user guide. The handset must be switched ON. • Press th[...]

  • Page 29

    27 V o l u m e co nt ro ls T o change the handset volume The handset volume can be set at three dif ferent levels. The standar d setting is 1. • Press the STO button. • Press 0 . • Press 1 , 2 or 3 on the keypad, to select the volume. • Press the STO button to confir m. T o change the ringer volume The ringer volume can be set at six dif fe[...]

  • Page 30

    28 Adva nc ed f eat u r es There are fur ther options which you may wish set on your handset, including additional advisor y war ning beeps. Please refer to your Diverse base station user guide for instr uctions on how to set these features.[...]

  • Page 31

    29 O p er at i n g wit h a dd it io nal b as e st at io ns It is possible to use your Diverse 2000 Additional Handset as par t of a much larger phone system with the addition of up to 3 extra base stations. When planning to use a handset at more than one base station, it is recommended that you: • Assign a number to each base station, from 1 to 4[...]

  • Page 32

    30 Ho w t o s et u p mult i ple b as e st at ions a nd h a nds et s T o register additional Diverse 2000 handsets at more than one base station Y ou can use up to six handsets on each Diverse base station and up to four base stations with your Diverse handset. The handset supplied with your first base station is already register ed as handset 1 and[...]

  • Page 33

    31 At t h e b as e st at ion : • Press and hold down the GREY paging button until you hear the beeps (after about 1 0 seconds). At t h e ha nds et: • Press and hold down the 2 button (or 3 or 4 ), to allocate a number to the new base station. • At the same time, hold down the PWR button until the display shows : • Enter the system code (sta[...]

  • Page 34

    32 T o set/clear the base station number display from a handset The standard setting is for the handset not to show the number of the base station to which it is registered. If your handset is connected to more than one base we recommend that you activate this display . • Press the STO button. • Pr ess the 3 button, then 6 . The cur r ent setti[...]

  • Page 35

    33 T o set your handset for automatic base selection If you are moving around, and likely to lose contact with your base station, your handset can be set to automatically switch to the best available base station. This means that if you are in an area where the signals of two base stations overlap, your handset will select the strongest signal. The[...]

  • Page 36

    34 T o set your handset for manual base selection (with an automatic search default) This setting tells your handset to search for a specific base signal for 30 seconds. If the signal cannot be found, the handset rever ts to automatic selection of the base with the best signal. This setting is recommended where ther e is an overlap between two or t[...]

  • Page 37

    35 M a i nt e na nc e General cleaning Simply clean the handset and base station with a damp cloth (not wet) or antistatic wipe. Never use a dr y cloth as this may cause a static shock. Never spray cleaning fluids directly onto the telephone. Ser vice Within the warranty period If you experience a problem with your Diverse 2000 Additional Handset y[...]

  • Page 38

    36 He l p Y our Diverse 2000 Additional Handset has been designed for ease of use. If you do experience any dif ficulties, please refer to the following section before contacting the Diverse Helpline on 0345 908070 . Emergency Calls Th e em erg enc y se rvic es ca n b e c o nt act ed i n t he UK b y dial l i n g 999 , or 11 2 wh ic h is valid i n a[...]

  • Page 39

    37 Replacing handset batteries After a time, you may find that the handset batteries are r unning out of charge more quickly . This is a standar d sign of wear and the batteries will need replacing with approved batteries. Recommended batteries should have a power rating of 600m Ah 1.2V . Batteries Us e onl y AA size n ic k e l- ca dm i u m ( N i-C[...]

  • Page 40

    38 BT ac ce pt s no r es po nsib il it y fo r damag e c aus ed t o you r Div ers e 20 0 0 Addit io nal H a nds et b y t h e us e o f u nsu it ab le b att er ies . are available from the Diverse Helpline on 0345 908070 or your local BT shop. No display appears Is the handset switched on? The batter y may be flat or dead. Recharge or replace the batt[...]

  • Page 41

    39 Is the handset out of range? To check this press the PHONE button whilst symbol is flashing, you will hear four shor t beeps from the handset. The base station or handset does not ring The ringer volume may be set too low , or switched of f at the base station. To adjust the ringer volume at the handset, see page 27 . The telephone line cord may[...]

  • Page 42

    40 Th e ra dio s i gnals fr o m t h e ha nds et t o b as e st at ion c a n caus e u nple as a nt inte r ference fo r pe op le w i th he ar ing a ids. If y ou a r e st il l exp erie nci n g d iff ic u lt y , pl eas e c all t he Div ers e Hel pl i ne o n 0345 908070 . Buzzing noise on my radio, TV , answering machine or PC Diverse is too close, causi[...]

  • Page 43

    41 Ap p r oval C on n e c ti o n to the B T teleph o n e netw or k Y our Diverse 2000 Additional Handset is fully approved for connection to the BT network provided it is used according the the instr uctions in this guide. The telephone lines must provide Loop Disconnect (Pulse) or Multi-frequency (Touch T one) dialline capabilities. It may be conn[...]

  • Page 44

    42 T ec h ni ca l i n for ma t i on Environment Y our Diverse 2000 Additional Handset should be kept fr e e o f dust, moistur e, high temperature, vibration and should not be exposed to direct sunlight. Do not stand it on carpets or other sur faces which generate fibres or place it in locations which prevent the free flow of air over its sur faces.[...]

  • Page 45

    43 I n dex Access code 39 At a glance 1 Base station 29 automatic base selection 33 to set/clear base station number 32 manual base selection 34 multiple base station 30 Batteries approved types 7 batteries low 11 charging 9 installing 8 Belt clip 9 Call bar ring 25 Emergency calls 36 Help 36 Intercom calls 20 Maintenance 35 Making and receiving ca[...]

  • Page 46

    44 No t e s[...]

  • Page 47

    Off ic es i n Eu ro p e , N or t h Ame r ic a, J a pa n a nd Asia Pac if ic . The ser vices described in this publication are not always available and may change from time to time. W e provide ser vices and equipment under a standard contract. Nothing in this publication forms any par t of any contract. © British Telecommunications plc 1998. Regis[...]