Brother HL-5050 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Brother HL-5050, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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What should a perfect user manual contain?

First and foremost, an user manual of Brother HL-5050 should contain:
- informations concerning technical data of Brother HL-5050
- name of the manufacturer and a year of construction of the Brother HL-5050 item
- rules of operation, control and maintenance of the Brother HL-5050 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Brother HL-5050 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Brother HL-5050, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Brother service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Brother HL-5050.

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Table of contents for the manual

  • Page 1

    Brother Laser Printer HL-5030 HL-5040 HL-5050 HL-5070N User's Guide Version 1 For visually-impaired users Please see the two HTML files, index_win.html and index_mac.html, on the supplied CD-ROM. You ca n read them with Screen Reader ‘text-to-speech’ software. You must set up the hardware and install the d river before you can use th e pri[...]

  • Page 2

    I Laser printer HL-5000 series User's Guide Definitions of warnings, cautions, and notes We use the following terms througho ut this User’s Guide: You must follow these warnings to prevent po ssible personal injury. You must follow these instructions to make sure you use the printer properly and do not damage it. Remember these useful tips w[...]

  • Page 3

    II To use the printer safely Caution Use water or neutral detergents for cleaning . Cleaning with volatile liquids such as thinner or benzene will damage the surface of the pr inter. Do not use cleaning materials that contain ammonia. They will dama ge the printer and the toner cartridge. After you have just used the printer, some parts inside the [...]

  • Page 4

    III Brother Numbers (USA and Canada) Register your product IMPORTANT: For technical help you must call the country where yo u bo ught the Printe r. Calls must be made from within that countr y. By registering your pr oduct with Brother Inte rnational Corporation, you will be re corded as the orig inal owner of the product. Your reg istration with B[...]

  • Page 5

    IV Customer Service In USA 1-800-276-77 46 In Canada 1-877-BROTHER (514) 685-6464 ( In Montreal ) If you have any comments or suggest ion s, please write to us at: In USA Printer Customer Su pport Brother In ternationa l Corporation 15 Musick Irvine CA 9261 8 In Canada Brother Internatio nal Corporation (Canada ), Ltd. - Marketing Dept. 1, rue Hôt[...]

  • Page 6

    V Internet addresses Brother Global Web Si te: For Frequently Asked Questions (FAQs) , Product Sup port and Tech nical Qu estions, and Driver Upda te s and Utilities: (In USA Only) For Brother Accessories & Supplies: http://www.brother.com http://solutions.brother.com http://www.brothermall.com[...]

  • Page 7

    VI Frequently asked questions (FAQs) The Brother Solutions Cent er is our one-stop resource fo r all your Printer needs. Yo u can download the latest software and utilities, read FAQs and troubleshooting tips , and go to the ‘Solutions’ section to learn how to get the most f rom your Br other pro duct. You can check here for the Br ot her drive[...]

  • Page 8

    VII Important information: Regulations Federal Communications Commi ssion (FCC) Declaration of Conformity (For USA) Responsible Party: Brother Internat ion al Corporation 100 Somerset Co rp or at e Boulevard P.O. Box 6911 Bridgewater, NJ 08807-091 1 USA Telephone: (9 08) 704-1700 Important A shielded interface cable should be used in order to ensur[...]

  • Page 9

    VIII Industry Canada Compliance Statement (For Canada) This Class B digital apparatus comp lies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-0 03 du Canada. Radio interference (220 to 240 volt model only) This printer follows EN55022 (CISPR Pub lication 22)/Class B. Before you use this product, make su[...]

  • Page 10

    IX International E NERGY S TAR ® Compliance Statement The purpose of the International E NE RGY S TAR ® Program is to pro mote the development and popularization of energy-efficient office equipmen t. As an E NERGY S TAR ® Partner, Brother Industries, Ltd. has determined that this p roduct meets the E NERGY S TAR ® guidelines for energy efficie[...]

  • Page 11

    X IEC 60825 specification (220 to 240 volt model only) This printer is a Class 1 laser product as defined in IEC 60825 specifications. The label shown be low is attached in countries where it is need ed. This printer has a Class 3B laser diode which produces invisible laser radiation in the scanner unit. You should not open the scanner unit under a[...]

  • Page 12

    XI IMPORTANT - For Your Safety To ensure safe operation the supplied three-pin plug must be inserted only into a standard three-pin power outlet that is properly grounded through the standard electrical wiring. Extension cords used with this printer must be three- pin plug type and correctly wired to provide proper grounding. Incorrectly wired exte[...]

  • Page 13

    XII Wiring information (for UK) Important If the mains plug that is supplied with this p rinte r is not suitable for your plug socket, remove the plug from the mains lead and fit an ap propriate three-pin plug. If the repla cement plug needs a fuse, fit the same fuse as the original. If a moulded plug comes off the mains lead, you s hould destroy i[...]

  • Page 14

    XIII Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, and Macintosh are r egister ed trademarks in the United States and other countries, and TrueType is a trademark of App le Computer, Inc. Epson is a registered trademark and FX-80 and FX-8 50 are trademarks of Seiko Epson Corporation . Hewle[...]

  • Page 15

    XIV “EC” Declarat ion of Conformity Manufacturer Brother Industries Ltd., 15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561, Japan Plant Brother Corporation (Asia) Ltd. Brother Buji Nan Ling Factory, Gold Garden Ind., Nan Ling Village, Buji, Rong Gang, Shenzhen, China Herewith declare that: Product description : Laser Printer Product Name : HL-503[...]

  • Page 16

    XV Table of Contents 1 About this printer .. ................ ................. ................................................ ............. ............ .......... ............. . 1-1 What is in the box? ......................... ... ... ... ............. .... ... ............. ... ... ............. ... .... ............ .. ........... . 1-1 Int[...]

  • Page 17

    XVI 3 Control panel ......... ... .... ... ... ... .... ............. ... ... ... ............. ... .... ... ............. ... ... ... ............. .... ...... ............. ....... 3-1 Service call ind ications .......... ................ ............. ............. ................ ............. ................ ..... .... . 3-5 Control pa nel b[...]

  • Page 18

    ABOUT THIS PRINTER 1 - 1 1 What is in the box? When you unpack the printer, check t o see that you have all of the fo llowing parts. 1 Printer 2 Drum Unit Assembly (with Toner Cartridge included) 3 Quick Setup Guide 4 CD-ROM 5 AC Power Cord Components may differ from one country to another. Interface cable ■ An interface cable is not a standard a[...]

  • Page 19

    1 - 2 ABOUT THIS PRINTER Front view Front View* Figure 1-1 1 Face-down Output Tra y Support Flap (Support Flap) 2 Control Panel 3 Front Cover Release Button 4 (HL-5030 and HL-5040) Manual F eed Tray (HL-5050 and HL-5070N) Multi-purp ose Tray (MP Tray) 5 Paper Tray 6 Power Switch 7 Front Cover 8 Face-down Output Tra y (Top Output Tray) * The printer[...]

  • Page 20

    ABOUT THIS PRINTER 1 - 3 Back view Back view* Figure 1-2 1 Face-up Output Tray (Back Output Tray) 2 AC Power Connector 3 (HL-5040, HL-5050 and HL-5070N) Parallel Interface Connector 4 USB Interface Connector 5 Side Cover 6 (HL-5070N) 10/100Base TX Port 7 (HL-5070N) LED (Light-emitting Diode) * The printer illustration is based on HL-5070N. 17 6 5 4[...]

  • Page 21

    1 - 4 ABOUT THIS PRINTER Positioning the printer Please read the following before you use the printer. Power supply Use the printer within the recommended power r ange. Power source: USA and Canada: AC 110 to 120 V, 50/60 Hz Europe and Australia: AC 220 to 240 V, 50/60 Hz The power cord, including extensions, shoul d be no longe r than 5 metres (16[...]

  • Page 22

    ABOUT THIS PRINTER 1 - 5 What kind of paper can I use? Type and size of paper The printer loads paper fr om the installed paper tr ay, manual feed tray o r optional lower tray unit. The names for the paper trays in the prin ter driver and this Guide are as follows: While looking at th is page on the CD-ROM, you can jump to the page for each printin[...]

  • Page 23

    1 - 6 ABOUT THIS PRINTER Recommended paper ■ Before you buy a lot of paper, plea se test some to make sure that the paper is suitable. ■ Use paper that is made for plain -paper copying. ■ Use paper that is 75 to 90 g/m 2 (20 to 24 lb). ■ Use neutral paper. Do not use acidic or alkalin e paper. ■ Use long-grain paper. ■ Use paper with a [...]

  • Page 24

    ABOUT THIS PRINTER 1 - 7 Printable area When using PCL emulation, the e dges of the paper that cannot be printed o n are shown below. Portrait Figure 1-3 Landscape Figure 1-4 A4 Letter Legal B5 (ISO) Executive A5 A6 B6 1 4.2 mm (0.17 in.) 4.2 mm (0.17 in.) 4.2 mm (0.17 in.) 4.2 mm (0.17 in.) 4.2 mm (0.17 in.) 4.2 mm (0.17 in.) 4.2 mm (0.17 in.) 4.2[...]

  • Page 25

    1 - 8 ABOUT THIS PRINTER Printing methods Printing on plain paper You can print on plain paper fro m the paper tray or manual fe ed tray. For the paper you want to use, please see What kind of pa per can I use? in this chapter. Printing on plain paper from the paper tray 1 Select the Paper Size , Media Type , Paper Source , and other settings in th[...]

  • Page 26

    ABOUT THIS PRINTER 1 - 9 2 Pull the paper tray completely out of t he printer. Figure 1-5 3 While pressing the blue p aper-guide release lever, slide the paper guide s to fit the paper size. Check that the guides a re firmly in the slots. Figure 1-6[...]

  • Page 27

    1 - 10 ABOUT THIS PRINTER 4 Put paper in the tray. Check that t he paper is flat in the tray at all four corners. Figure 1-7 5 Put the paper tray firmly back in the printer. Ch eck that it is inserted fully into the printer. Do not put more than 250 sh eets of paper (75 g/m 2 ) in the tray, or paper jams may occur. Check that paper is below the max[...]

  • Page 28

    ABOUT THIS PRINTER 1 - 11 6 Send the print data to the printer. Pull up the output tray support flap t o prevent paper from sliding off the top output tray. Figure 1-9 If you choose not to pu ll out the output tray support flap , we recommend that you remove printe d pages immediately after they come out of the printe r.[...]

  • Page 29

    1 - 12 ABOUT THIS PRINTER Printing on plain paper from the manual feed tray (For HL-5030 and HL- 5040) 1 Select the Paper Size , Media Type , Paper Source , and other settings in the printe r driver. Media Type : Plain Paper Paper Source : Manual PCL driver 2 Send the print data to the printer. The printer automatically turns on th e Manual Feed mo[...]

  • Page 30

    ABOUT THIS PRINTER 1 - 13 3 Open the manual feed tray. Slide the pap er guides to fit the paper size. Figure 1-11 4 Using both hands put paper in the manual feed tray until the front edge of the paper touches the paper feed roller. Hold t he paper in this position un til the printer automatically feeds the paper in for a short distance, and then le[...]

  • Page 31

    1 - 14 ABOUT THIS PRINTER Printing on plain paper from the multi-pur pose tray (MP tray) (For HL-5050 and HL-5070N) 1 Select the Paper Size , Media Type , Paper Source , and other settings in the printe r driver. Media Type : Plain Paper Paper Source : MP Tray PCL driver PS driver The printer automatically turns on the MP Tray mode when you put pap[...]

  • Page 32

    ABOUT THIS PRINTER 1 - 15 2 Open the MP tray and lowe r it gently. Figure 1-13 3 Pull out the MP tray support flap. Figure 1-14 4 When putting paper in the MP tray, make sure it touch es the back of the tray and remains under th e maximum paper height guides on both sides of the tray. Figure 1-15 Make sure that the paper is straight and in the prop[...]

  • Page 33

    1 - 16 ABOUT THIS PRINTER 5 While pressing the paper-gu ide release lever, slide the paper guide to fit the paper size. Figure 1-16 6 Send the print data to the printer. When you put paper in the MP tray, please remember the following: ■ The side to be printed on must be face up . ■ During printing, the insid e tray rises to feed paper into the[...]

  • Page 34

    ABOUT THIS PRINTER 1 - 17 Printing on thicker paper and card stock When the back output tray is pulled down, the printer has a straight paper path from the manual feed tray or the MP tray through to the back of the printer. Use this paper feed and ou tput method when you want to print on thicker paper or card stock. When you select the paper you wa[...]

  • Page 35

    1 - 18 ABOUT THIS PRINTER 3 Send the print data to the printer. 4 Open the manual feed tray. Slide the pap er guides to fit the paper size. Figure 1-19 5 Using both hands put the paper in the manual feed tray until the front edge of the paper touches the paper feed roller. Hold t he paper in this position un til the p rinter automatically feeds the[...]

  • Page 36

    ABOUT THIS PRINTER 1 - 19 6 After the printed page comes out of th e printer, put in the next sheet of p aper as in Step 5 above. Repeat for each page that you want to print. 7 Close the back output tray. Caution Remove each sheet immediately after printing. St acking the she ets may cause a paper jam or the paper to curl. Figure 1-21 ■ Make sure[...]

  • Page 37

    1 - 20 ABOUT THIS PRINTER Printing on thicker pa per and card stock from the multi-purpose tray (MP tray) (For HL-5050 and HL-5070N) 1 Select the Paper Size , Media Type , Paper Source , and other settings in the printe r driver. Media Type : Thick paper or Thicker paper Paper Source : MP Tray PCL driver PS driver[...]

  • Page 38

    ABOUT THIS PRINTER 1 - 21 2 Open the back output tray, a nd then pull out the face-up output tray supp ort if necessary. Figure 1-22 3 Open the MP tray and lowe r it gently. Figure 1-23 4 Pull out the MP tray support flap. Figure 1-24 MP tray support flap[...]

  • Page 39

    1 - 22 ABOUT THIS PRINTER 5 When putting paper in the MP tray, make sure it touch es the back of the tray and remains under th e maximum paper height guides on both sides of the tray. Figure 1-25 6 While pressing the paper-gu ide release lever, slide the paper guide to fit the paper size. Figure 1-26 7 Send the print data to the printer. 8 Close th[...]

  • Page 40

    ABOUT THIS PRINTER 1 - 23 Caution Remove each sheet immediately after printing. St acking the she ets may cause a paper jam or the paper to curl. Figure 1-27[...]

  • Page 41

    1 - 24 ABOUT THIS PRINTER Printing on envelopes Types of envelopes to avoid Do not use envelopes: ■ that are damaged, curled, wrinkled, or an usual shape ■ that are extremely shiny or textu red ■ with clasps, snaps or tie strings ■ with self-adhesive closures ■ that are of a baggy constructio n ■ that are not sharply creased ■ that ar[...]

  • Page 42

    ABOUT THIS PRINTER 1 - 25 Printing on envelopes from th e manual feed tray ( For HL-5030 and HL-5040) The printer has a straight paper path from the manual feed tray to the back of the printer. Use this paper feed and output method when you want to print en velopes. 1 Select the Paper Size , Media Type , Paper Source , and other settings in the pri[...]

  • Page 43

    1 - 26 ABOUT THIS PRINTER 3 Send the print data to the printer. 4 Open the manual feed tray. Slide the pap er guides to fit the envelope size. Figure 1-31 A NO PAPER status is shown by the control panel LEDs until you put a sheet of paper in the manual feed tray. Figure 1-30 T oner Drum P aper Status[...]

  • Page 44

    ABOUT THIS PRINTER 1 - 27 5 Using both hands put the enve lope in the manual feed tra y until the front edge of the e nvelope touches the paper feed roller. Hold the envelope in this position until the printer automatically feeds it in for a short distance, and then let go of the envelope. Figure 1-33 Envelopes that have been crease d after they ha[...]

  • Page 45

    1 - 28 ABOUT THIS PRINTER 6 After the printed envelope comes out of the printer, the printer will wait u ntil you put in the next envelope. Repeat Step 5 for each e nvelope you want to print. 7 After you finish the print job , close the back output tray. ■ Make sure the envelope is straight as you insert it sideways in the manua l fe ed tra y. I [...]

  • Page 46

    ABOUT THIS PRINTER 1 - 29 Printing on envelopes from the MP tray (For HL-5050 and HL-5070N) The printer has a straight paper p ath from the MP tray to the back of the printer. Use this paper feed and output method when you want to print envelop es. 1 Select the Paper Size , Media Type , Paper Source , and other settings in the printe r driver. Medi[...]

  • Page 47

    1 - 30 ABOUT THIS PRINTER 2 Open the back output tray, a nd then pull out the face-up output tray supp ort if necessary. Figure 1-34 3 Open the MP tray and lowe r it gently. Figure 1-35 4 Pull out the MP tray support flap. Figure 1-36 MP tray support flap[...]

  • Page 48

    ABOUT THIS PRINTER 1 - 31 5 Put envolopes in the MP tray so tha t they touch the back of the tray and remain under the maximum paper height guides on both sides of the tray. Do not put more than 3 en velopes in the MP tray at any one time, or it may cause a jam. Figure 1-38 Envelopes that have been crease d after they have been printe d: At the bac[...]

  • Page 49

    1 - 32 ABOUT THIS PRINTER 6 Press and slide the paper-width guide to fit the envelope size. Figure 1-39 7 Send the print data to the printer. 8 After you finish the print job , close the back output tray. DL size double-flap envelopes ■ If the DL size double flap enve lope is creased after printing, go to the Basic tab, select Paper Size and then[...]

  • Page 50

    ABOUT THIS PRINTER 1 - 33 Printing on transparencies You can print on transparencies fro m the paper tray, manual feed tray or MP t ray. Printing on transparencies from the paper tray 1 Select the Paper Size , Media Type , Paper Source , and other settings in the printe r driver. Media Type : Transparencies Paper Source : Tray1 PCL driver PS driver[...]

  • Page 51

    1 - 34 ABOUT THIS PRINTER 2 Pull the paper tray completely out of t he printer. Figure 1-40 3 While pressing the blue p aper-guide release levers, slide the pap er guides to fit the transparency size. Check that the guides are firmly in the slo ts. Figure 1-41 4 Put transparencies in the tray. Check that the transparencies are flat and below the ma[...]

  • Page 52

    ABOUT THIS PRINTER 1 - 35 5 Put the paper tray firmly back in the printer. 6 Send the print data to the printer. Figure 1-44 Caution Remove each transparency immediate ly. Pull out the support flap to prevent transp arencies from sliding off the top output tra y. Figure 1-43[...]

  • Page 53

    1 - 36 ABOUT THIS PRINTER Printing on transparencies fr om the manual feed tray (For HL-5030 an d HL-5040) When the back output tray is open, the p rinter has a strai ght paper path from the manu al feed tray to the back output tray. 1 Select the Paper Size , Media Type , Paper Source , and other settings in the printe r driver. Media Type : Transp[...]

  • Page 54

    ABOUT THIS PRINTER 1 - 37 3 Send the print data to the printer 4 Open the manual feed tray. Slide the pap er guides to the transparency size. Figure 1-47 5 Using both hands put the transparency in the manual fee d tray until its front edge touches the paper feed roller. Hold the tran sparency in this position until the printer automa tically feeds [...]

  • Page 55

    1 - 38 ABOUT THIS PRINTER 6 After the printed transparency comes ou t of the pr inter, put in the next transparency as described in Step 5 above. Repeat for each transpa rency that you want to print 7 After you finish the print job , close the back output tray. Caution Remove each transparency immediately after printing. Stacking the printed transp[...]

  • Page 56

    ABOUT THIS PRINTER 1 - 39 Printing on transparencies from the MP tray (For HL-5050 and HL-5070N) When the back output tray is open, the printer has a straight paper path from the MP tray to the back of the printer. 1 Select the Paper Size , Media Type , Paper Source , and other settings in the printe r driver. Media Type : Transparencies Paper Sour[...]

  • Page 57

    1 - 40 ABOUT THIS PRINTER 2 Open the back output tray. Figure 1-49 3 Send the print data to the printer. 4 Open the MP tray and lowe r it gently. Figure 1-51 A NO PAPER status is shown by the control panel LEDs un til you put a transparency in the MP tray. Figure 1-50 T oner Drum P aper Status[...]

  • Page 58

    ABOUT THIS PRINTER 1 - 41 5 Pull out the MP tray support flap. Figure 1-52 6 When putting transparencie s in the MP tray, make sure they touch the back of the tray an d remain under the maximum paper height guides on both sides of the tray. Do not put more than 10 transparencies in the MP tray at any o ne time, or it may cause a jam. Figure 1-53 7 [...]

  • Page 59

    1 - 42 ABOUT THIS PRINTER 8 After you finish printing, close the back outpu t tray. Caution Remove each transparency immediate ly after printing. Stacking the printed transparencies may cause a paper jam or the transp arency to curl. When you put transparencies in the MP tray, p lease remember the following: ■ The side to be printed on must be fa[...]

  • Page 60

    ABOUT THIS PRINTER 1 - 43 Printing on both sides of th e paper (manual duplex printing) The supplied PCL printer drivers for Windows ® 95/98/ Me, Windows NT ® 4.0, Windows ® 2000/XP, Mac ® OS 8.6 to 9.2 and Mac ® OS X 10.1 or lat er all enable manual duplex printing. For more information about how to choose the settings, see th e Help text in [...]

  • Page 61

    1 - 44 ABOUT THIS PRINTER Manual duplex printing from the manual feed tray (For HL-5030 and HL-5040) Caution ■ Before you put the sheets back in the ma nual feed tr ay, you will have to stra ighten them, or you may get paper jams. ■ You should not use very thin or very thick paper. ■ When you use the manual duplex function, it is possib le th[...]

  • Page 62

    ABOUT THIS PRINTER 1 - 45 Manual duplex printing from the mult i-purpose tray (For HL-5050 and HL-5070N) Caution ■ Before putting the sheets back in the MP tray, you will have to straighten them, or you may g et paper jams. ■ You should not use very thin or very thick paper. ■ When you use the manual duplex function, it is possib le that ther[...]

  • Page 63

    1 - 46 ABOUT THIS PRINTER Guidelines for printing on both sides of the paper ■ If the paper is thin, it may wrin kle. ■ If paper is curled, straighten it and then p ut it back in the paper tray. ■ You should use regular paper. Do not use bond p aper. ■ When you put paper in the pa per tray, first empty the tray then put the printed pa ge in[...]

  • Page 64

    ABOUT THIS PRINTER 1 - 47 Paper orientation for prin ting on both sides of the paper The printer prints the second page first. If you print 10 pages on 5 sheets of paper, it will pr int page 2 then page 1 on the f irst sheet of paper. It will print page 4 then p age 3 on the second sheet of pape r. It will print page 6 then p age 5 on the third she[...]

  • Page 65

    2 - 1 DRIVER AND SOFTWARE 2 Printer driver A printer driver is software that translates data from the format used by a computer to the format that a particular printer needs. Typically, this format is a printer command language or pag e description language. The printer drivers for the following op eratin g systems a re on the CD-ROM tha t we have [...]

  • Page 66

    DRIVER AND SOFTWARE 2 - 2 For Windows ® Features in the PCL printer driver You can download the latest printer driver o r get other information by acce ssing the Brother Solutions Center at http://solutions.brother.com You can also change settings by clickin g the illustration on the left side of the Basic tab in the Properties dialog box. Basic t[...]

  • Page 67

    2 - 3 DRIVER AND SOFTWARE Advanced tab Change the tab settings by clicking the following icons: 1 Print Quality 2 Duplex 3 Watermark 4 Page Setting 5 Device Options If you are using Windows NT ® 4 .0, Windows ® 2000 or XP, you can access the Advance d tab by clicking Printing Preferences... in the General tab of the Brother HL-5000 series Propert[...]

  • Page 68

    DRIVER AND SOFTWARE 2 - 4 Print Quality Select the resolution, toner save and p rint settings or gray printing setting. Resolution You can change the resolution as follows: ■ 300 dpi ■ 600 dpi ■ HQ 1200 (For HL-5040, HL-5050 and HL-5070N) Toner Save Mode You can save running costs by tu rning on the toner save mode, which reduces the p rint d[...]

  • Page 69

    2 - 5 DRIVER AND SOFTWARE Device Options You can set the following Prin ter Function modes in this tab: (You can jump to the page for each Printer Func tion by clicking the function name in the list below.) ■ Job Spooling ■ Quick Print Setup ■ Sleep Time ■ Status Monitor ■ Macro (For HL-5040, HL-5050 and HL-5070N) ■ Page Protection ■ [...]

  • Page 70

    DRIVER AND SOFTWARE 2 - 6 Job Spooling The printer saves data that you want reprin ted. You can reprint a document without sending the data again from your PC. To reprint press and hold down the Go button until all four LEDs are lit an d then release the Go button. Quick Print Setup You can turn the Quick Print Setup fun ction ON or OFF. A small se[...]

  • Page 71

    2 - 7 DRIVER AND SOFTWARE Page Protection ‘Page Protection’ refers to a setting that reserves additional memory for the cr eation of full page images. Selections are AUTO, OFF, LTR (Letter-size paper), A4 or LGL (legal-size-paper). The page protection feature allows th e printer to create the full page image to be p rinted in memory before phys[...]

  • Page 72

    DRIVER AND SOFTWARE 2 - 8 Accessories tab When you install the optional lower tray unit, yo u can add it and select its settings in the Access ories tab as follows. 1 You can manually add and re move the options for any optional u nit device that is installed on the printer. Tray settings will match the installed options. 2 Paper Source Setting Thi[...]

  • Page 73

    2 - 9 DRIVER AND SOFTWARE Support tab ■ You can download the latest driver or by accessin g the Brother Solutions Center at http://solutions.brother.com ■ You can see the printer driver version. ■ You can check the current driver settings. ■ You can print the printer settings page and th e internal fonts list. (The internal f onts list is a[...]

  • Page 74

    DRIVER AND SOFTWARE 2 - 10 Features in the PS printer driver You can download the latest driver by accessing the Brother Solutions Center at http://solutions.brother.com For more information, please see the Help text in the printer driver. Ports tab Select the port where your printer is connected or the path to th e network printer you are using. T[...]

  • Page 75

    2 - 11 DRIVER AND SOFTWARE Device Settings tab Select the options you installed.[...]

  • Page 76

    DRIVER AND SOFTWARE 2 - 12 Layout tab You can change the Layo ut setting by selecting the setting in the Orientation , Page Order and Page Per Sheet . If you are using Windows NT ® 4 .0, Windows ® 2000 or XP, you can access the Layout tab by clicking Printing Preferences... in the General tab of the Brother HL-500 0 BR-Script3 Properties screen.[...]

  • Page 77

    2 - 13 DRIVER AND SOFTWARE Paper / Quality tab Select the Paper Source .[...]

  • Page 78

    DRIVER AND SOFTWARE 2 - 14 Advanced options 1 Select the Paper Size and Copy Count . 2 Set the P rint Quality , Scaling and TrueType Font setting. 3 You can change settings by se lecting the setting in the Printe r Features list: ■ Media Type ■ HRC ■ Toner Save ■ Sleep Time ■ BR-Script Level If you are using Windows NT ® 4 .0, Windows ®[...]

  • Page 79

    2 - 15 DRIVER AND SOFTWARE For Macintosh ® This printer supports Mac ® OS 8.6 to 9.2 an d Mac ® OS X 10.1 to 10.2. You can download the latest driver by accessing the Brother Solutions Center at http://solutions.brother.com Page setup You can set the Paper size , Orientation and Scale . Brother Laser driver / PS driver Layout Set the Layout , Pa[...]

  • Page 80

    DRIVER AND SOFTWARE 2 - 16 Specific settings Set the Media Type , Resolution , Toner Save , an d other settings. Brother Laser driver PS driver[...]

  • Page 81

    2 - 17 DRIVER AND SOFTWARE Software Software for Networks BRAdmin Professional The BRAdmin Professional software is a utility for managing your Brother network enabled printe rs that are running under Windows ® 95/98/Me , Windows NT ® 4.0 and Windows ® 2000/XP. It allows you to easily configure and ch eck the status of your printer on the networ[...]

  • Page 82

    DRIVER AND SOFTWARE 2 - 18 Automatic Emulation Selection This printer has an Automatic Emulation Sele ction feature. When the p rinter receives data from the computer, it automatically chooses the emulation mo d e. This feature has been set at the factory to ON. The printer can choose from the followin g combinations: This section is for HL-5050 an[...]

  • Page 83

    CONTROL PANEL 3 - 1 3 This section refers to the four Light Emitting Diodes (LEDs) ( Toner , Drum , Paper , Status ) and the two control panel buttons ( Job Cancel , Go ) on the control panel. Figure 3-1 The LED indications shown in t he table below are used in the illustrations in this chapter. Control panel LED is off or or LED is on or or LED is[...]

  • Page 84

    3 - 2 CONTROL PANEL LED Printer status Figure 3-2 Sleep mode The power switch is off or the pr inter is in Sleep mode. Pressing the Go butt on wakes up the printer f ro m Sleep mode to Ready mode. Figure 3-3 Warming up The printer is warming up. Figure 3-4 Ready to print The printer is r eady to print. Figure 3-5 Receiving data The printer is eith [...]

  • Page 85

    CONTROL PANEL 3 - 3 Figure 3-6 Data remaining in memory Print data rema ins in the printer m emory. If th e Status LED is on for a long time and nothing ha s printe d , pre ss th e Go button to print the r emaining da ta. Figure 3-7 Toner low Indicates that t he toner cartrid ge is nearly emp ty. Purchase a new toner cartridge and have it ready for[...]

  • Page 86

    3 - 4 CONTROL PANEL Figure 3-10 Paper jam Clear the paper jam . See Paper jams and h ow to clear t hem in Chapter 6 . If the printer does not st art printing, press the Go button. No paper Put paper in the printer. See Printing on plain pape r in Chapter 1. Then press th e Go button. Misfeed Put the paper back in pr operly, and then press the Go bu[...]

  • Page 87

    CONTROL PANEL 3 - 5 Service call indications If there is an error that cannot be put right, the printe r will show that a service call is needed by lighting up all the LEDs as shown in Figure 3-12. Figure 3-12 If you see the service call indica tion above, follow the steps below: 1 Take out the DIMM (Dual Inline Memory Module) from your printer, if[...]

  • Page 88

    3 - 6 CONTROL PANEL Table 1: LED indications after pressing Go and Job Cancel Make a note of the indication a nd report the error status to you r dealer or a Brother authorized service representative by referring to the above table. LEDs Fixing unit failure Laser unit failure Main motor failure Main PCB failure Engine PCB failure DIMM failure Toner[...]

  • Page 89

    CONTROL PANEL 3 - 7 Control panel buttons The control panel buttons ha ve the following functions: Cancel printing If you press the Jo b Cancel button while printing, the printer will immediately stop printing and will then eject the paper. Wake-up If the printer is in Sleep mode, press the Go or Job Cancel button to wake the printer up and go to t[...]

  • Page 90

    3 - 8 CONTROL PANEL Print a test page You can use the Go button or the printer driver to print a test page. Using control panel button 1 Turn off the printer. 2 Make sure that the front cover is closed and the power cord is plugged in. 3 Hold down the Go button as you turn on the power switch. All the LEDs light up and then go of f again. Keep the [...]

  • Page 91

    CONTROL PANEL 3 - 9 Printer Settings You can print the current settings usin g the control panel button or printe r driver. Using the control panel button 1 Make sure that the front cover is closed and the power cord is plugged in. 2 Turn on the printer and wait until the printer is in Ready stat e. 3 Press the Go button three times. The printer wi[...]

  • Page 92

    3 - 10 CONTROL PANEL Print fonts (For HL- 5040, HL-5050 and HL-5070N) You can print a list of the in ternal fonts using the control panel button or printer driver. Using the control panel button 1 Turn off the printer. 2 Make sure that the front cover is closed and the power cord is plugged in. 3 Hold down the Go button as you turn on the power swi[...]

  • Page 93

    CONTROL PANEL 3 - 11 Network factory default setting (For HL-5070N) If you wish to reset the print server back to its def ault factory settings ( resetting all information such as the password and IP address informat ion), please follow these steps: 1 Turn off the printer. 2 Make sure that the front cover is closed and the power cord is plugged in.[...]

  • Page 94

    OPTIONS 4 - 1 4 This printer has the following o ption al accesso ries. You can increase the capabilit ies of the printer with these items. Click the symbol L in the table to see the information for each item. DIMM We recommend that you exp and the printer memory to avoid any memory f ull errors. For HL-5040 This printer has 8 MB of stan dard memor[...]

  • Page 95

    4 - 2 OPTIONS Installing additional memory 1 Turn off the printer power switch, an d then unplug the printer. Disconne ct the interface cable from the printer. Figure 4-1 Caution Make sure you turn the printer OFF before you install or remove the DIMM. 2 Remove the side cover. Use a coin to loosen the two screws, a nd then remove the metal p late. [...]

  • Page 96

    OPTIONS 4 - 3 4 Hold the DIMM with your fingers on th e side edges and your thumb on the back edge. Line up the notches on the DIMM with the DIMM slo t. (Ch eck that the locks on each side o f the DIMM slo t ar e open or facing outwards.) Figure 4-4 5 Press the DIMM straight into the slot (press firm ly). Make sure th e locks on each side of the DI[...]

  • Page 97

    4 - 4 OPTIONS Lower tray unit (LT-5000) (For HL-5040, HL-5050 and HL-5070N) The lower tray unit is a n optional device that can hold extra paper. It ca n hold a maximum of 250 sheets of paper (75 g/m 2 or 20 lb). Figure 4-5 If you want to buy an optional lower tray unit, call the dealer you bou ght the printer from. To install the lower tray unit, [...]

  • Page 98

    OPTIONS 4 - 5 Print server (NC- 2010p/NC-2100p) (For HL-5040, HL-5050 and HL-5070N) An optional network print serve r (NC-2010p/NC-2100p) allows you to connect to your network through the parallel interface. The NC-2010p and NC-2100p print server of fers the foll owing protocol support when you use it on the HL-5040, HL-5050 and HL-5070N p rinters:[...]

  • Page 99

    5 - 1 ROUTINE MAINTENANCE 5 You will need to replace certain parts and clean th e printer regularly. You can see the maintenance video in the Mainte nance Tutorial section of the CD-ROM we have provided with the printer. 1 You can see how to replace the t oner cartridge. 2 You can see how to replace the d rum unit. 3 You can see how to clean the sc[...]

  • Page 100

    ROUTINE MAINTENANCE 5 - 2 Toner cartridge A new toner cartridge contains enough t oner to print up to 3,300 (standard ca rtridge) or up to 6,500 (high yield cartridge) A4 or Letter-size sin gle-sided pages at about 5% coverage. Toner Low message The Toner LED alte rn ates turning on for 2 seconds and of f for 3 seconds. Figure 5-1 If the LED shows [...]

  • Page 101

    5 - 3 ROUTINE MAINTENANCE Toner Empty message If the LED shows the message below, the printer has run out of tone r or the toner is not evenly distributed inside the cartridge. Figure 5-2 Replacing the toner cartridge 1 Press the cover release button and then open the front cover of th e printer. Figure 5-3 To make sure you get high quality print, [...]

  • Page 102

    ROUTINE MAINTENANCE 5 - 4 2 Pull out the drum unit assembly (drum unit with toner cartrid ge). Figure 5-4 Caution ■ We recommend that you place the drum unit assemb ly on a piece of disposable paper or cloth in case you accidentally spill or scatter tone r. ■ To prevent damage to the printer from static ele ctricity, do not touch the electrodes[...]

  • Page 103

    5 - 5 ROUTINE MAINTENANCE 4 Unpack the new toner cartridge. Hold the cartridge level with both hands and gently rock it from side to side five or six times to spread the toner e venly inside the cartridge. Figure 5-7 Caution ■ Wait to unpack the toner cartridge until immediately before you put it in the printer. If to ner cartridges are left unpa[...]

  • Page 104

    ROUTINE MAINTENANCE 5 - 6 Caution Put the toner cartridge in the drum unit immed iatel y after you have removed the protective cover. Do not touch the shaded parts shown in Figure 5 -9 and Figure 5-10 to prevent any deg radation to the print quality. 6 Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you p[...]

  • Page 105

    5 - 7 ROUTINE MAINTENANCE 7 Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times. Re turn the tab to the home position ( ▲ ) before you put the drum unit back in the printer. If you do not, printed pages may have a vertical stripe. Figure 5-12 8 Put the drum unit asse[...]

  • Page 106

    ROUTINE MAINTENANCE 5 - 8 Drum unit This printer can print up to 20,000 pages * with one drum unit. * At 5% print coverage (A4 or L etter size). The actual number of prin ted pages will vary depending on the average type of print job and paper. Change Drum message If the LED shows the message below, it means th e drum unit is ne ar the end of its l[...]

  • Page 107

    5 - 9 ROUTINE MAINTENANCE Replacing the drum unit Follow these steps to replace the dru m unit. You can also view the drum unit replacement method in the instructional video on the su pplied CD-ROM: 1 Press the cover release button and then open the front cover of th e printer. Figure 5-15 2 Pull out the drum unit assembly. Figure 5-16 Caution ■ [...]

  • Page 108

    ROUTINE MAINTENANCE 5 - 10 3 Push down the blue lock lever and take the to ner cartridge out of the drum un it assembly. Figure 5-18 Caution Handle the toner cartridge carefully. If toner scatters on your hands or clothe s, imme diate ly wip e or wash it off with cold water. 4 Unpack the new drum unit. Caution Wait to unpack a drum unit until immed[...]

  • Page 109

    5 - 11 ROUTINE MAINTENANCE 6 Put the drum unit assembly in the printer. Make sure that the printer is turned on, th e front cover is open and the Status LED is red. Figure 5-20 7 Reset the drum counter. See the instruction s supplied with the new drum unit. Caution ■ The Drum LED indication does not disappear until yo u reset the drum counter. ?[...]

  • Page 110

    ROUTINE MAINTENANCE 5 - 12 Cleaning Clean the outside and insid e of the printer regularly with a dry soft cloth. When you replace th e toner cartridge or the drum unit, make sure yo u clean the inside of the printer. If printed pages are stained with toner, clean the inside of the printer with a dry soft cloth. See the Maintenance Tutorial sectio [...]

  • Page 111

    5 - 13 ROUTINE MAINTENANCE Replacing maintenance parts You need to replace the maintenance parts regu larly to maintain print quality. You sho uld replace the units listed below after printing the following number of pages. * The actual number of printed page s may vary dep ending on your average type of print job and paper. These figures are based[...]

  • Page 112

    TROUBLESHOOT ING 6 - 1 6 Identifying your problem First, check the following: ■ The power plug is connected prop erly and the printer is turned on. ■ All of the protective parts have been remo ved. ■ The toner cartridge and drum unit are in stalled properly. ■ The front cover is fully closed. ■ Paper is inserted properly in the paper tray[...]

  • Page 113

    6 - 2 TROUBLESHOOTING Error messages in the status monitor The Status Monitor will report problems with the prin ter. Take the corrective actions listed in the following table for the error messa ge that the Status Monitor reports. The default setting for the Status Monitor is off. If you would like to turn the stat us monitor on, you can change th[...]

  • Page 114

    TROUBLESHOOT ING 6 - 3 Error message printouts The printer will report problems by printing an error me ssa ge as defined in the following table. Take the corrective actions for the error message. Error message Action MEMORY FULL ■ Press the Go button to pr int the data left in the printer. Pr ess the Job Cancel button if you want to delete the d[...]

  • Page 115

    6 - 4 TROUBLESHOOTING Paper handling First, make sure that you are using p aper that meets Brother recommende d paper specifications. See What kind of paper can I use? in Chapter 1. Problem Recommendation The printer does not fe ed paper. ■ If th ere is paper in the pape r tray, make sure it is straight . If the paper is curled, you should straig[...]

  • Page 116

    TROUBLESHOOT ING 6 - 5 Paper jams and how to clear them When a paper jam occurs, th e printer indicates it by lighting the control panel LEDs as shown be low. Figure 6-1 Clear the jammed paper as follows. If the jammed paper is removed completely b y using the information in the following steps, you can install the paper tray first, and then close [...]

  • Page 117

    6 - 6 TROUBLESHOOTING 1 Pull the paper tray completely out of t he printer. Figure 6-3 2 Pull the jammed paper up and out of the printer. Figure 6-4 3 Press the cover release button and then open the front cover. Figure 6-5[...]

  • Page 118

    TROUBLESHOOT ING 6 - 7 4 Pull out the drum unit assembly. Pull the jammed p aper up and out of the printer. If you canno t remove the drum unit asse mbly easily at this time, do not use extra force. Instead , pull the edge of the jammed paper from the paper tray. Figure 6-6 Caution To prevent damage to the printer caused by static e lectricity, do [...]

  • Page 119

    6 - 8 TROUBLESHOOTING 5 Open the back output tray. Pu ll the jammed paper out of the fu ser unit. If the paper ja m can be cleared, go to Step 7. Figure 6-8 Caution After you have just used the printer, some internal parts of the printer are extremely hot! Wait for the printer to cool down before you touch the internal p arts of the printer. Figure[...]

  • Page 120

    TROUBLESHOOT ING 6 - 9 8 Push the lock lever down and take the toner cartridge out of the drum u nit assembly. Take out th e jammed paper if there is any inside the drum unit. Figure 6-11 9 Put the drum unit assembly back in the printer. 10 Put the paper tray in the printer. 11 Close the front cover.[...]

  • Page 121

    6 - 10 TROUBLESHOOTING Other problems For Macintosh ® with USB Improving the print quality This section provides inform ation on the following topics: Problem Recommendation The print er cannot prin t. Ther e was an error writing to LPT1: (or BRUSB) fo r the printer error message occurs on your PC. ■ Check that the pr inter cable is not dam aged[...]

  • Page 122

    TROUBLESHOOTING 6 - 11 Ghost ■ Make sure you use paper th at meets our specifications. Rough- surfaced paper or t hick print media may cause this problem . See What kind of paper can I use? in Ch apter 1. ■ Make sure th at you choose t he appropriate media type in the printer driver. See What kind of paper can I use? in Ch apter 1. ■ Try usin[...]

  • Page 123

    6 - 12 TROUBLESHOOTING White Spots on blac k text and grap hi cs at 94 mm (3.7 in.) interval s Black Spots a t 94 mm (3.7 in.) interval s ■ If the prob lem is not solv ed after printing a fe w pages, the drum u nit may hav e glue from label stock on the O PC drum surface. Clean the drum unit as follows: 1 Position the print sample in front of the[...]

  • Page 124

    TROUBLESHOOTING 6 - 13 Black toner marks acros s the page ■ The drum unit may be damag ed. Put in a new drum unit. See Replacing the drum uni t in Chapter 5 . ■ Make sure th at you use paper that me ets our specification s. See What kind of paper can I use? in Chapter 1. ■ If you use label sheets for laser printers, the glue from t he sheets [...]

  • Page 125

    6 - 14 TROUBLESHOOTING White lines down the page ■ You may clear the problem by wipi ng the scanner window with a soft cloth. See Cleaning in Chapter 5. ■ The toner cartr idge may be damaged. Put in a new toner cart ridge. See Replacing the toner cartridge in Chapter 5. Page skewed ■ Make sure the paper or other print media is loa ded prop er[...]

  • Page 126

    TROUBLESHOOTING 6 - 15 Envelope creas es ■ Open the back output tray and push down the blue tabs at the left and right hand sides (as shown in the figure below). When you have finished printing your envelopes, clos e the back output tray to reset the two blue tabs back to their origin al position. See page 1-31 . Examples of poor print quality Re[...]

  • Page 127

    6 - 16 TROUBLESHOOTING Solving print problems Problem Recommendation The printer prin ts unexpectedly or it prints garbage data. ■ Make sure the printer cable is not too lo ng. We recommend you use a parallel cable of less than 2 metres (6 1/2 f eet) in length. ■ Make sure that the printer cable is no t damaged or broken . ■ If you are using [...]

  • Page 128

    A - 1 APPENDIX A Printer specifications Engine *1 From standard paper tray *2 High Resolution Control Appendix Model HL-5030 HL -5040 / HL-5 050 / HL-5070 N Technology Electrophotogr aphic Print speed Up to 17 ppm when print ing on Lette r size paper Up to 16 ppm when print ing on A4 size paper First print time Less than 12 se c *1 Resolutio n Wind[...]

  • Page 129

    APPENDIX A - 2 Controller *3 Hi-Speed USB 2.0 (480 Mbps) is up to 40 times fast er and compatible with original USB (12 Mbps). *4 HL-5050 and HL-5070N only. *5 Brother original Windows ® management utility *6 Use a standard web browse r to manage the device. *7 Code39, Interleaved 2 of 5, EAN-8, EAN-13, UPC-A, UPC-E, EAN-128, Codabar, FIM (US-Post[...]

  • Page 130

    A - 3 APPENDIX Software Control panel Paper handling *8 AppleTalk only *9 Instructional animations for problem so lving *10 The Driver Deployment Wizard automates the installation o f a printer in a peer-to-peer network. *11 Calculated with 75 g/m 2 paper Model HL-5030 HL-504 0 HL-5050 HL-5070N Printer driver Printer Driver for Window s ® 98 /Me, [...]

  • Page 131

    APPENDIX A - 4 Media specifications *12 Up to 10 sheets Model HL-5030 HL-504 0 HL-5050 HL-5070N Media types Multi- purpose tray N/A Plain paper, Bond paper, Recycled paper, Envelope, Lab els, and Transparency *12 Manual feed tray Plain paper, Bond p aper, Recycled paper, Envelope, La bels, and Transpare ncy N/A Paper tray (Standard) Plain pa per, R[...]

  • Page 132

    A - 5 APPENDIX Supplies Dimensions / Weights Other Model HL-5030 HL-504 0 HL-5050 HL-5070N Toner Standard cartridge 3,300 pages A4/Letter page s @5% coverage High yield cartridge 6,500 pages A4/Letter page s @5% coverage Drum 20,000 A4/Le tter pages (1 page / job) Model HL-5030 HL-504 0 HL-5050 HL-5070N Dimensions (W × D × H) 382 × 383 × 252 mm[...]

  • Page 133

    APPENDIX A - 6 Important information for choosing your paper This section provides information to help you choose pap er to use with this printer. Before you purchase a large quantity of paper Make sure the paper is suitable for t he printer. Paper for plain paper copies Paper is divided by usage, su ch as paper for printing and paper for cop ying.[...]

  • Page 134

    A - 7 APPENDIX Moisture content Moisture content is the amount of water left in t he paper a fter manufacture. It is one of the important characteristics of the paper. This can change gr eatly depending on the storag e environment, although usually paper contains about 5% water by weight. Because pape r often absorbs water, the amoun t of water can[...]

  • Page 135

    APPENDIX A - 8 Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, and Macintosh are r egister ed trademarks in the United States and other countries, and TrueType is a trademark of App le Computer, Inc. Epson is a registered trademark and FX-80 and FX-8 50 are trademarks of Seiko Epson Corporati[...]

  • Page 136

    I - 1 INDEX A accessories and supplies (USA) ................. ..... V Accessories tab ...................... ....................... 2-8 automatic emulation selection .......... ........... 2-18 B BRAdmin Professional ................................ 2-17 Brother numbers (USA/Canada) ................. .... III Brother Solutions Center ............[...]

  • Page 137

    I - 2 toner empty ...................................... ...... 3-3 , 5-3 toner low ................................ ................ 3-3 , 5-2 trademarks ....... ............................................ A-8 U utilities .............. ........................................... . A-3 W watermark ........................................ ........[...]