Brother HL-1020 manual

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A good user manual

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- informations concerning technical data of Brother HL-1020
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Table of contents for the manual

  • Page 1

    [...]

  • Page 2

    © Copyright Brother 1998 All rights reserved. No part of this publication may be reproduc ed in any form or by any means without permis sion in writing from the publisher. Specifications are subject to change without notice. Trademarks: The brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, and Macintosh are [...]

  • Page 3

    PREFACE This service manual contains basic information required for after-sales service of the laser printer (here- in-after referred to as "this machine" or "the printer"). This information is vital to the service technician to maintain the high printing quality and performance of the printers. This service manual covers the HL[...]

  • Page 4

    i CONTENTS CHAPTER I FEATURES AND SPECIFICATIONS .......................................... I-1 1. FEATURES ......................................................................................................................... I-1 2. SPECIFICATIONS ..................................................................................................[...]

  • Page 5

    ii 2.3 Sensors ..................................................................................................................... .............. II-29 2.3.1 Cover Sensor............................................................................................................. I I-29 2.3.2 Toner Empty Sensor.....................................[...]

  • Page 6

    i ii CHAPTER IV MAINTENANCE AND TROUBLESHOOTING .......................... IV-1 1. INTRODUCTION ..............................................................................................................IV- 1 1.1 Initial Check ........................................................................................................................[...]

  • Page 7

    I-1 CHAPTER I FEA TURES AND SPECIFICA TI ONS 1. FEATURES This printer has the following features: High Resolution and Fast Printing Speed <HL-820> True 600 dots per inch (dpi) with microfine toner and 8 pages per minute (ppm) printing speed (A4 or Letter paper). <HL-1040/1020> True 600 dots per inch (dpi) with microfine toner and 10 pag[...]

  • Page 8

    I-2 Low Running Cost The toner cartridge is separate from the drum unit. You need to replace only the toner cartridge after around 2,400 pages, which is cost effective and ecologically friendly. The actual number of pages printed with each toner cartridge may vary depending on your average type of print job. Enhanced Memory Management The printer p[...]

  • Page 9

    I-3 2. SPECIFICATIONS 2.1 Printing Print method Electrophotography by semiconductor laser beam scanning Laser: Wave length: 780nm Output: 5mW max Resolution HL-820/1020: 600 x 600dots/inch (for Windows) HL-1040: 600 x 600dots/inch (for Windows or DOS) 300 x 300dots/inch (under Apple Macintosh, DOS, or other operating system) HL-1050: 1200(H) x 600([...]

  • Page 10

    I-4 Interface Bi-directional parallel Universal Serial Bus (USB) (HL-1050 only) RS-422A/RS-232C serial (RS-100M) is optionally available. (HL- 1040/1050 only) Memory HL-820/1020/1040: 2.0 Mbytes HL-1050: 4.0 Mbytes Expandable up to 36 Mbytes by installing an industry standard SIMM Control panel 1 switch and 4 lamps Diagnostics Self-diagnostic progr[...]

  • Page 11

    I-5 2.4 Paper Loading (1) Multi-purpose sheet feeder loading Paper size: A4, Letter, Legal, B5, A5, A6, and Executive. Other sizes of media that can be handled by the feed mechanism can be loaded. 69.8 to 229 mm 105 to 356mm (face down) Feeding direction Feedable paper weight: 60 (16lb.) to 158 (42lb.) g/m 2 Maximum load height : 22mm (200 sheets o[...]

  • Page 12

    I-6 2.6 Paper (1) Paper type (a) Normal paper (60 to 157g/m 2 , specified types of high-quality paper) • A4 size • Letter size • Legal size • B5 (JIS ISO) size • A5 size • A6 size • Executive size * The recommended types of plain paper are as follows: Letter : Xerox 4200 (75g/m 2 ) A4 : Xerox 80 Premier Paper (80g/m 2 ) (b) Special pa[...]

  • Page 13

    I-7 2.7 Effective Printing Area Printable area A E CE B D F F The effective printing area means the area within which the printing of all the data received without any omissions can be guaranteed.[...]

  • Page 14

    I-8 The table below shows the effective printing areas. Size A B C D E F A 4 210.0mm 8.27” (2,480 dots) 297.0mm 11.69” (3,507 dots) 203.2mm 8.0” (2,400 dots) 288.5mm 11.36” (3,407 dots) 3.4mm 0.13” (40 dots) 4.23mm 0.17” (50 dots) Letter 215.9mm 8.5” (2,550 dots) 279.4mm 11.0” (3,300 dots) 203.2mm 8.0” (2,400 dots) 270.9mm 10.67?[...]

  • Page 15

    I-9 3. SAFETY INFORMATION 3.1 Laser Safety (110 - 120V Model only) This printer is certified as a Class 1 laser product under the US Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radiatio[...]

  • Page 16

    I-10 3.3 Caution for Laser Product (Warnhinweis für Laserdrucker) CAUTION: When the machine during servicing is operated with the cover open, the regulations of VBG 93 and the performance instructions for VBG 93 are valid. CAUTION: In case of any trouble with the laser unit, replace the laser unit itself. To prevent direct exposure to the laser be[...]

  • Page 17

    II-1 CHAPTER II THEOR Y OF OPERA TION 1. ELECTRONICS 1.1 General Block Diagram Fig. 2-1 shows a general block diagram of the HL-820/1020 printer. Video control block Interface block Engine control block Operation block (Operation panel) Control system Low-voltage power supply block High-voltage power supply block Laser scanner unit Drive block (Ste[...]

  • Page 18

    II-2 Fig. 2-2 shows a general block diagram of the HL-1040 printer. Optional I/F board (Mac. RS-232C) Expansion I/O Video control block Interface block Engine control block Operation block (Operation panel) Control system Low-voltage power supply block High-voltage power supply block Laser scanner unit Drive block (Stepping motor) Drum unit Transfe[...]

  • Page 19

    II-3 Fig. 2-3 shows a general block diagram of the HL-1050 printer. Optional RAM (SIMM) (max. 32Mbytes) Optional I/F board (Mac. RS-232C) Expansion memory I/O Expansion I/O Video control block Interface block Engine control block Operation block (Operation panel) Control system Low-voltage power supply block High-voltage power supply block Laser sc[...]

  • Page 20

    II-4 1.2 Main PCB Block Diagram Fig. 2-4 shows the block diagram of the main PCB. Reset Circuit Program + Font ROM 512 Kbytes RAM (2.0 Mbytes) EEPROM (128 8 bits) CPU Core (MC68EC000) A S I C Oscillator (15.3MHz) Address Decoder DRAM Control Timer FIFO DATA EXTENSION CDCC Parallel I/O Soft Support EEPROM I/O Engine Control I/O Motor Driver To Panel[...]

  • Page 21

    II-5 Fig. 2-5 shows the block diagram of the main PCB. Reset Circuit Program + Font ROM 512 Kbytes RAM (2.0 Mbytes) Option Serial I/O (RS232C & RS422A) EEPROM (128 8 bits) CPU Core (MC68EC000) A S I C Oscillator (15.3MHz) Address Decoder DRAM Control Timer FIFO DATA EXTENSION CDCC Parallel I/O Soft Support EEPROM I/O Engine Control I/O Motor Dr[...]

  • Page 22

    II-6 Fig. 2-6 shows the block diagram of the main PCB. Reset Circuit Program + Font ROM 4.0 Mbytes RAM (4.0 Mbytes) Option RAM (SIMM) (max. 32Mbytes) Option Serial I/O (RS232C & RS422A) EEPROM (512 x 8 bits) CPU Core (MB86831) A S I C Oscillator (33.3MHz) Address Decoder DRAM Control Timer FIFO CDCC Parallel I/O Soft Support EEPROM I/O Engine C[...]

  • Page 23

    II-7 1.3 Main PCB 1.3.1 CPU Core Fig. 2-7 shows the CPU circuit block on the main PCB. The CPU is a Motorola MC68EC000FN16 which is driven with a clock frequency of 15.3MHz. This clock frequency is made by dividing the source clock of 30.67 MHz into two. Fig. 2-7 HL-820/1020/1040[...]

  • Page 24

    II-8 Fig. 2-8 shows the CPU circuit block on the main PCB. The CPU is a Motorola MB86831 which is driven with a clock frequency of 33MHz. The CPU itself runs at 66MHz. Fig. 2-8 HL-1050[...]

  • Page 25

    II-9 1.3.2 ASIC The ASIC is composed of a Cell Based IC that contains the following functional blocks. (1) Oscillator circuit Generates the main clock for the CPU by dividing the source clock frequency into two. (2) Address decoder Generates the CS for each device. (3) DRAM control Generates the RAS, CAS, WE, OE and MA signals for the DRAM and cont[...]

  • Page 26

    II-10 90 µsec STROBE BUSY ACK STROBE BUSY ACK 0.5 µsec 0.5 µsec 1.5 µsec CPU Receive Mode DMA Receive Mode BUSY goes HIGH at the falling edge of STROBE. The data (8 bits) from the PC is latched in the data buffer at the rising edge of STROBE. The pulse width of ACK differs according to the speed MODE as shown above. BUSY goes LOW at the rising [...]

  • Page 27

    II-11 (11) Engine control I/O This I/O is used for the connection to the panel sensor PCB. It controls the main motor, solenoid, sensors, etc. Fig. 2-9[...]

  • Page 28

    II-12 The ASIC is composed of a Cell Based IC that contains the following functional blocks. (1) Oscillator circuit Generates the main clock for the CPU. (2) Address decoder Generates the CS for each device. (3) DRAM control Generates the RAS, CAS, WE, OE and MA signals for the DRAM and controls refresh processing (CAS before RAS self-refreshing me[...]

  • Page 29

    II-13 90 µsec STROBE BUSY ACK STROBE BUSY ACK 0.5 µsec 0.5 µsec 1.5 µsec CPU Receive Mode DMA Receive Mode BUSY goes HIGH at the falling edge of the STROBE signal. The data (8 bits) from the PC is latched into the data buffer at the rising edge of the STROBE signal. The pulse width of ACK varies according to the speed MODE as shown above. BUSY [...]

  • Page 30

    II-14 (11) Engine control I/O This I/O is used for the connection to the panel sensor PCB. It controls the main motor, solenoid, sensors, etc. Fig. 2-10[...]

  • Page 31

    II-15 1.3.3 ROM A program file of 512 Kbytes and the font data are stored in the ROM. A 42-pin IC socket is provided: a 16 Mbits ROM (42-pin) is mounted into this socket normally, but a 4 Mbits ROM (40-pin) can be mounted by leaving the 1st and 42nd pins of the socket open circuit. Fig. 2-11 A program file of 4.0 Mbytes and the font data are stored[...]

  • Page 32

    II-16 1.3.4 DRAM A 16M-bit DRAM (x 16bits) is used as the RAM. Fig. 2-13 Two 16M-bit DRAMs (x 16bits) are used as the RAM. Fig. 2-14 HL-1050 HL-820/1020/1040[...]

  • Page 33

    II-17 1.3.5 Optional RAM A 32bit (72 pin) SIMM can be fitted as optional RAM. The main PCB has one slot and the capacity of SIMM can be from 1 Mbyte to 32 Mbytes. Fig. 2-15 HL-1050[...]

  • Page 34

    II-18 1.3.6 Optional Serial I/O The interrupt of the serial I/O is input to the EXINT terminal of the ASIC, and is recognized b y t h e C P U . A 3 2 - b y t e r e g i s t e r i s p r o v i d e d for this I/O, which is read and written to by the CPU. Fig. 2-16 1.3.7 EEPROM The EEPROM is an XL24C01AF type of two-wire method with a 128 x 8 bits confi[...]

  • Page 35

    II-19 1.3.8 Reset Circuit The reset IC is a PST598DNR. The reset voltage is 4.2V (typ.) and the LOW period of reset is 200ms (typ). Fig. 2-19 The reset IC is a PST596DNR. The reset voltage is 4.2V (typ.) and the LOW period of reset is 50ms (typ). Fig. 2-20 1.3.9 CDCC I/O Fig. 2-21 shows the CDCC interface circuit. Fig. 2-21 HL-1050 HL-820/1020/1040[...]

  • Page 36

    II-20 Fig. 2-22 shows the CDCC interface circuit. Fig. 2-22 HL-1050[...]

  • Page 37

    II-21 1.3.10 Engine I/O Fig. 2-23 shows the engine interface circuit. Fig. 2-23 HL-820/1020/1040[...]

  • Page 38

    II-22 Fig. 2-24 shows the engine interface circuit. Fig. 2-24 HL-1050[...]

  • Page 39

    II-23 1.3.11 Paper Feed Motor Drive Circuit The motor driver is a TR array. The excitation method is 2-2 phase excitation with a bipolar drive. Fig. 2-25 The motor driver is a TR array. The excitation method is 2-2 phase excitation with a bipolar drive. Fig. 2-26 HL-1050 HL-820/1020/1040[...]

  • Page 40

    II-24 1.4 Panel Sensor PCB The following parts are on the panel sensor. • Control Panel ........... 1 Switch, 4 lamps • Connector ................ Low-voltage, high-voltage, solenoid, main motor, toner sensor, laser, polygon motor, connector for main PCB • Registration sensor 1.5 Power Supply 1.5.1 Low-voltage Power Supply The power supply us[...]

  • Page 41

    II-25 1.5.2 High-voltage Power Supply This generates and outputs the voltages and currents for the charging, development and transfer functions. Transfer Roller Supply Roller Photosensitive Drum Developing Roller Cleaner Roller Corona Unit Current Regulator Current Regulator Voltage Regulator Voltage Regulator B1 B81 Q81 B101 Q101 Voltage Regulator[...]

  • Page 42

    II-26 2. MECHANICS 2.1 Overview of Printing Mechanism Fig. 2-29 Main Motor Scanner Unit Main Fan Motor Solenoid Main Cotrol PCB Panel Sensor PCB High- Voltage Power Supply Primary Charger (Corona Wire) Primary Charger (Grid) Developer Roller Transfer Roller Cleaner Roller Registration Sensor Toner Empty Sensor PCB Toner Empty Sensor Thermistor (for[...]

  • Page 43

    II-27 2.2 Paper Transfer 2.2.1 Paper Supply The pick-up roller picks up one sheet of paper from the paper feeder every time it is rotated and feeds it to the paper feed roller. Fig. 2-31 The paper is gripped between the pick-up roller and the separation pad and separated into individual sheets. The pick-up roller is directly connected to the sector[...]

  • Page 44

    II-28 2.2.3 Paper Eject The completion of paper eject is detected in the following manner: (a) When the leading edge of the paper pushes down the eject sensor actuator located in the fixing unit, the photo sensor (photo interrupter) is opened and detects the start of paper eject. (b) When the trailing edge of the paper h a s p a s s e d through the[...]

  • Page 45

    II-29 2.3 Sensors 2.3.1 Cover Sensor Detects opening and closing of the top cover. Fig. 2-35 2.3.2 Toner Empty Sensor Detects if there is toner in the toner cartridge. It also detects whether or not the drum unit is installed. (The toner cartridge is installed in the drum unit). Fig. 2-36 Toner Empty Sensor Cover Switch Top Cover[...]

  • Page 46

    II-30 2.4 Drum Unit 2.4.1 Photosensitive Drum Generates the latent electrostatic image and develops the image on the drum surface. 2.4.2 Primary Charger Forms a uniform charge on the drum surface. (1) Corona wire Generates the ion charge on the drum. (2) Grid Spreads the ion charge evenly over the drum surface. 2.4.3 Development Roller Develops the[...]

  • Page 47

    II-31 2.5.2 Exposure Stage After the drum is positively charged, it is exposed to the light emitted from the laser unit. Fig. 2-38 The area exposed to the laser beam is the image to be printed. The surface potential of the exposed area is reduced, forming the electrostatic image to be printed. 1 Cycle of drum Surface Potential (V) +1150 +700 +400 +[...]

  • Page 48

    II-32 2.5.3 Developing Developing causes the toner to be attracted to the electrostatic image on the drum so as to transform it into a visible image. The developer consists of a non-magnetic toner. The development roller is made of conductive rubber and the supply roller (which is also made of conductive sponge) rotate against each other. The toner[...]

  • Page 49

    II-33 2.5.5 Drum Cleaning Stage In the image transfer stage, not all the toner on the photosensitive drum is transferred onto the paper but some remains on the drum. In the drum cleaning stage, the drum surface is cleaned by the cleaning roller, so that residual toner on the drum surface is removed and collected on the cleaning roller itself. The r[...]

  • Page 50

    III-1 CHAPTER III DISASSEMBLY AND REASSEMBLY 1. SAFETY PRECAUTIONS To avoid creating secondary problems by mishandling, be careful to follow the following precautions during maintenance work. (1) Always turn off the power switch and unplug the power cord from the power outlet before accessing any parts inside the printer. (2) Be careful not to lose[...]

  • Page 51

    III-2 2. DISASSEMBLY FLOW DRUM UNIT MP SHEET FEEDER ASSY TOP COVER FIXING UNIT SCANNER UNIT PAPER SUPPORT EXTENSION SUPPORT WIRE A 1 3 6 OUTPUT TRAY ASSY 2 5 4 18 7 19 REAR COVER MAIN PCB ASSY BASE PLATE ASSY PANEL SENSOR PCB ASSY LOW-VOLTAGE PS PCB ASSY B A DRIVE UNIT MAIN MOTOR ASSY 15 16 17 8 9 10 11 13 MAIN FAN MOTOR 14 12 BOTTOM HIGH-VOLTAGE P[...]

  • Page 52

    III-3 3. DISASSEMBLY PROCEDURE 3.1 Output Tray ASSY (1) Open the output tray toward you. (2) Press the hinges at the left and right sides of the output tray inwards to release the output tray from the main cover. Fig. 3.1 3.2 Drum Unit (1) Open the top cover. (2) Lift out the drum unit. Fig. 3.2 Drum Unit Top Cover Main Cover Main Cover Output Tray[...]

  • Page 53

    III-4 3.3 Top Cover (1) Open the top cover. (2) Press the hinges at the left and right sides of the top cover inwards to release the top cover from the main cover. Note: It is recommended for easy removal to press the side of the top cover ( ➀ ) while pulling the side of the main cover ( ➁ ). 1 2 Fig. 3-3 3.4 Rear Cover (1) Remove the two M4x12[...]

  • Page 54

    III-5 3.5 MP Sheet Feeder ASSY Caution: When disassembling the MP sheet feeder ASSY, if you get the grease on your fingers, take care not to touch the separation pad or the paper pick-up roller, the grease spread to the paper and the drum unit. It might cause black spots to appear on the printed page. (1) Push the left rib outwards and pull out the[...]

  • Page 55

    III-6 3.6 Fixing Unit (1) Remove the two M4x16 tapping screws. (2) Lifting the fixing unit, disconnect the thermistor connector on the EL PCB first, then the two heater harnesses. Fig. 3-7 Note: The eject sensor actuator may also be removed when removing the fixing unit. In this case be sure to re-assemble the eject sensor actuator when re-assembli[...]

  • Page 56

    III-7 (5) Release the right side of the paper eject roller shaft. (6) Remove the four eject pinch rollers and the pinch springs from the fixing unit frame. Then, remove the pinch spring from each pinch roller. Fig. 3-8a (7) Remove the M3x10 self tapping screw securing the connector plate. (8) Remove the connector plate from the fixing unit frame an[...]

  • Page 57

    III-8 When replacing the heat roller cleaner with a new one, attach the cleaner referring to the figure below; Fig. 3-10 Follow the instructions below when installing the thermistor in the fixing unit. i) Place the cleaner felt of the cleaner ASSY for the thermistor under the heat roller. ii) Place the end of the thermistor on the heat roller. iii)[...]

  • Page 58

    III-9 Note: When replacing the scanner unit, ensure to assemble the ferrite core using the cable binder as follows; Fig. 3-13 (3) Disconnect the three connectors from the panel sensor PCB. (4) Remove the M3x8 tapping screw, and lift the toner sensor PCB from the scanner unit. Caution: Never touch the inside of the scanner unit or the mirror when di[...]

  • Page 59

    III-10 3.8 Main PCB ASSY (1) Remove the three M4x6 screws. (2) Hold the hooks at the left and right of the mounting frame to pull out the main PCB ASSY. Fig. 3-15 3.9 Base Plate ASSY Caution: Prior to turning the printer upside-down, ensure that the drum unit has been removed from the printer. (1) Turn the printer upside down. (2) Remove the eight [...]

  • Page 60

    III-11 (3) Lift the base plate ASSY and remove the grounding screw. Fig. 3-17 3.10 Panel Sensor PCB ASSY (1) Remove the main shield. (2) Remove the M4x12 screw securing the panel sensor PCB ASSY. Fig. 3-18 Note: When re-assembling the main shield, ensure that you fit PCB A to underneath the main shield. When re-assembling the panel sensor PCB, ensu[...]

  • Page 61

    III-12 (3) Disconnect the eight connectors from the PCB. (Three connectors have already been disconnected when removing the scanner unit.) 1 2 3 4 5 6 7 8 9 10 (Name of the Harnesses) 1. Low-voltage harness 2. Erase lamp harness 3. Toner harness 4. Scan motor flat cable 5. Laser harness 6. Solenoid harness 7. Main / sub motor connector 8. Fan motor[...]

  • Page 62

    III-13 (3) Remove the one M4x12 screw to remove the inlet holder. Then, remove the inlet and the PCB. Note: When re-assembling the inlet holder and AC inlet, be sure to insert the part A of the holder into the hole of the ferrite core. Fig. 3-21 3.12 High-voltage Power Supply PCB ASSY (1) Remove the one M4x12 screw securing the high-voltage power s[...]

  • Page 63

    III-14 3.13 Sub Fan Motor ASSY (1) Slide the sub fan motor ASSY upwards. Fig. 3-23 Note: When re-assembling the sub fan motor, ensure that the side on which the manufacturers sticker is attached is facing the main frame. 3.14 Main Fan Motor ASSY (1) Remove the two M4x12 screws securing the fan motor holder. (2) Remove the fan motor holder from the [...]

  • Page 64

    III-15 Note: When re-assembling the fan motor into the holder, refer to the figure on the right. Fig. 3-25 3.15 Drive Unit (1) Unhook the heater harness from the drive unit. Fig. 3-26 (2) Remove the three M4x20 and one M4x12 screws securing the drive unit. Fig. 3-27 Heater harness Drive Unit Hook Taptite, cup M4x20 Fan Motor Fan motor holder Electr[...]

  • Page 65

    III-16 Note: When re-assembling the drive unit, ensure that you fit the drive unit underneath the electrode DRB1. When disassembling the drive unit, be sure to remove the eight ferrite cores of two types on the heater harness and the motor harness. (Refer to the figures in the previous page, Fig. 3-26 and Fig. 3-27.) The place where the bigger core[...]

  • Page 66

    III-17 3.18 Paper Support (1) Pull the paper support down toward you and pull both legs outwards to release it. Fig. 3-30 3.19 Extension Support Wire (1) Raise the extension support wire toward you and press both legs inward to release it. Fig. 3-31 Paper Support MP Sheet Feeder Output Tray Extension Support Wire[...]

  • Page 67

    III-18 4. PACKING Fig. 3-32 Documents Accessory carton Pad Pad Printer Bag Carton[...]

  • Page 68

    IV-1 CHAPTER IV MAI NTENANCE AND TROUBLESHOO TI NG 1. INTRODUCTION 1.1 Initial Check (1) Operating environment Check if : • The source voltage stays within ±10% from the rated voltage shown on the rating plate. • The printer is installed on a solid, level surface. • The room temperature is maintained between 10°C and 32.5°C. The relative h[...]

  • Page 69

    IV-2 • Condensation on the corona unit may cause corona charge leakage. • Condensation on the hopper gate and separation pad may cause paper feed troubles. If condensation has occurred, wipe the effected units or parts with a dry cloth. If the drum unit is unpacked soon after it is moved from a cold room to a warm room, condensation may occur i[...]

  • Page 70

    IV-3 2. CONSUMABLE PARTS 2.1 Drum Unit The Drum lamp is on when the drum unit is nearly at the end of its life. Life expectancy: 20,000 pages at 20 pages per job 8,000 pages at 1 page per job Note: There are many factors that determine the actual drum life, such as temperature, humidity, type of paper and toner that you use, the number of pages per[...]

  • Page 71

    IV-4 3. IMAGE DEFECTS 3.1 Image Defect Examples I-2 Dark I-1 Light I-2 Dark I-3 Completely blank I-4 All black I-5 Dirt on back of paper I-6 Black vertical streaks I-6 Black vertical streaks I-7 Black horizontal stripes I-9 White vertical streaks I-8 Black vertical streaks I-10 Faulty registration I-11 Poor fixing I-12 Image distortion I-13 Faint p[...]

  • Page 72

    IV-5 3.2 Troubleshooting Image Defects The following procedures should be followed in the event of specific image defects. See subsection 3.3 for information about the location of the high-voltage contacts and grounding contacts. Caution: Print quality can not be guaranteed in the following cases; When using the printer for a special job, such as p[...]

  • Page 73

    IV-6 I-2 Dark Possible cause Step Check Result Remedy HV.GND contacts (Fig.4-5) Corona failure (soiled wire) 1 Is the corona wire dirty? Yes Cl ean the cor ona wire by using the wire cleaner. ➇ Corona failure (contact failure) 2 Are the corona electrodes between the printer body and drum unit dirty? N o Clean both elec trodes. ➅ Drum unit failu[...]

  • Page 74

    IV-7 I-3 Completely blank Possible cause Step Check Result Remedy HV.GND contacts (Fig.4-5) Developing bias contact failure 1 Are the developing bias contacts between the printer body and drum unit dirty? Yes Clean the electrodes at both sides. ➆ Drum unit 2 Are the drum shaft and drum electrode of the printer body Yes Clean the shaft and the ele[...]

  • Page 75

    IV-8 I-4 All black Possible cause Step Check Result Remedy HV.GND contacts (Fig.4-5) Corona failure 1 Is the corona wire of the drum unit broken? Yes Replace the drum unit. 2 Are the electric terminal springs in the printer body and the electrode on the bottom face of the drum unit dirty? Yes Clean the terminals in the printer and on the drum. ➅ [...]

  • Page 76

    IV-9 I-5 Dirt on the back of paper Possible cause Step Check Result Remedy Fixing unit 1 Is the pressure roller dirty? Is any other area in the printer dirty? Yes Clean the pressure roller. (See the following note.) Dirt in the drum unit 2 Is the transfer roller dirty? Is the problem solved after the drum unit is replaced? Yes Replace the drum unit[...]

  • Page 77

    IV-10 I-6 Black and blurred vertical streaks Possible cause Step Check Result Remedy HV.GND contacts (Fig.4-5) Corona failure 1 Is the corona wire dirty? Yes Clean the corona wire with the wire cleaner. ➇ Corona failure 2 Is the vertical block streak about 10mm wide? Is the corona wire cleaner not in its home position? Yes Return the wire cleaner[...]

  • Page 78

    IV-11 I-8 Black vertical streaks (in a gray background) Possible cause Step Check Result Remedy Translucent stain on the scanner window 1 Are there any stains on the scanner window? Yes Clean the scanner window. If it is not effective, replace the scanner unit. I-9 White vertical streaks Possible cause Step Check Result Remedy Scanner window dirty [...]

  • Page 79

    IV-12 I-11 Poor fixing Possible cause Step Check Result Remedy Printing paper 1 Is thick paper more than 42lb weight in use? Yes Instruct the user to use paper of the recommended weight and thickness. Toner sensing failure 2 Is the problem solved by replacing the drum unit or the toner cartridge? (When printing is faint.) Yes Toner is empty. The to[...]

  • Page 80

    IV-13 I-13 Faint print Print out test print out test print out test Print out test print o Print out test print o Print out test print out test print out test Print out test print o Print out test print o Print out test print out test print out test Print out test print o Print out test print o Print out test print out test print out test Print out[...]

  • Page 81

    IV-14 I-15 Black spots Possible cause Step Check Result Remedy Drum unit 1 Are the spots at 94mm intervals? The problem is not solved after printing a few pages. Yes If toner remains stuck, wipe it off gently with a cotton swab. Replace the drum unit if the OPC drum is scratched or deteriorated (exposed). (Refer to the following note.) Fixing unit [...]

  • Page 82

    IV-15 (3) Wipe the surface of the photosensitive drum with a cotton swab until the dust or paper powder on the surface comes off. Fig. 4-4 Caution: Do not wipe the surface of the photosensitive drum with something sharp. (ball-point pen etc.) Use the cleaning liquid which is a 50-50 mixture of ethyl alcohol and pure water. I-16 Black band Possible [...]

  • Page 83

    IV-16 I-17 Gray background Possible cause Step Check Result Remedy Print paper 1 Does the paper being used meet the paper specification (weight, etc.). No Recommend to change the paper to a specified type of the paper. Yes Recommend to change the paper to a fresh pack paper. Drum unit 2 Is the problem solved after replacing the drum unit? Yes Repla[...]

  • Page 84

    IV-17 I-19 Downward fogging of solid black Possible cause Step Check Result Remedy Drum unit 1 Is the problem solved after replacing the drum unit? Yes Replace the drum unit. High-voltage power supply PCB 2 Is the problem solved after replacing the high-voltage power supply PCB? Yes Replace the high-voltage power supply PCB. I-20 Horizontal lines P[...]

  • Page 85

    IV-18 I-21 Light rain Possible cause Step Check Result Remedy Drum unit failure 1 Is the problem solved after replacing the drum unit with one that does not contain a starter sheet**? Yes Replace the drum unit. High-voltage power supply PCB failure 2 Is the problem solved after replacing the high-voltage power supply PCB? Yes Replace the high-volta[...]

  • Page 86

    IV-19 3.3 Location of High-voltage Contacts and Grounding Contacts Fig. 4-5 Fig. 4-6 Grounding contacts ➁ ➀ High-voltage contacts ➂ For transfer roller Drum unit ➃ For cleaning roller ➄ ➇ Wire cleaner ➅ ➆ For development roller For supply roller For development roller For corona wire For cleaning roller For transfer roller For coron[...]

  • Page 87

    IV-20 3.4 Location of Feed Roller Shaft and Grounding Contacts Fig. 4-7 Feed shaft roller ➉ For feed roller[...]

  • Page 88

    IV-21 4. PAPER JAM Problem Type of jam Cause Temp measure Jam at power on Paper stuck Paper feed sensor or paper eject sensor is turned on. Remove the paper inside the printer. If there is no paper, check the suspect sensors referring to note and clear the problem. Top of paper stopped at 20mm from the fixing unit. Paper feed roller rotated twice. [...]

  • Page 89

    IV-22 5. TROUBLESHOOTING MALFUNCTIONS When carrying out countermeasures for malfunctions as described in this section, check connectors for contact failure before measuring the voltage at the specified connector pins. M-1 No AC power supplied Possible cause Step Check Result Remedy Supply voltage 1 Is the correct voltage present at the outlet? No I[...]

  • Page 90

    IV-23 M-3 Main motor unrotated Possible cause Step Check Result Remedy Failure of connector 1 Is the connection of connector P9 on the panel sensor PCB correct? No Reconnect the connector. Main motor (M1) 2 Disconnect connector P9 from the panel sensor PCB. Measure the resistance between the connector pins of the main motor by using a circuit teste[...]

  • Page 91

    IV-24 M-5 Insufficient output from high-voltage power supply unit Possible cause Step Check Result Remedy High-voltage contact 1 Do any of the terminals on the high-voltage contacts have dirt or contact burns? Yes Clean the high-voltage contact. High-voltage power supply PCB 2 Check the connections of the harness between the high- voltage power sup[...]

  • Page 92

    IV-25 M-8 Scanner failure Possible cause Step Check Result Remedy Harness connection failure 1 Is the connection of the scanner motor connector P5 on the panel sensor PCB secured? No Reconnect the connectors securely. Power supply input 2 Is the voltage between pins 1 (+24VDC) and 2 (GND) of connector P5 on the panel sensor PCB 24VDC? No Check if +[...]

  • Page 93

    IV-26 F-1 Double feeding Possible cause Step Check Result Remedy Paper 1 Is paper of a recommended type being used? No Instruct the user to use recommended types of paper. Separation pad 2 Is the surface of the separation pad worn out? Yes Replace the MP sheet feeder. F-2 Wrinkles Possible cause Step Check Result Remedy Paper 1 Is paper of a recomm[...]

  • Page 94

    IV-27 6. INSPECTION MODE 6.1 Incorporated Inspection Modes The printer incorporates various inspection modes such as the factory inspection mode and the test print mode. The inspection mode varies depending on the model of the printer. This printer supports a factory inspection mode, continuous grid pattern print mode, 3 patterns print mode and NV-[...]

  • Page 95

    IV-28 Drum Alarm Ready (Paper) Data (Toner) Paper eject sensor Registration sensor Cover sensor Toner sensor Switch Fig. 4.8 Paper eject ON (Paper is detected.) Drum lamp ON sensor OFF (No paper is detected.) Drum lamp OFF Registration ON (Paper is detected.) Alarm lamp ON sensor OFF (No paper is detected.) Alarm lamp OFF Cover ON (The top cover is[...]

  • Page 96

    IV-29 6.2 Error Codes In the event of a printer failure, error codes will be indicated as shown below. All the lamps and the specific lamps are turned ON alternately. The specific combination of lamps that are ON indicates the type of the error. Type of error Data Ready Alarm Drum Fuser Malfunction Laser BD Malfunction Scanner Malfunction ROM Error[...]

  • Page 97

    A-1 APPENDIX 1. SERIAL NO. DESCRIPTIONS The descriptions below show how to read labels on each printer and part. < ID for production month > A: January E: May J: September B: February F: June K: October C: March G: July L: November D: April H: August M: December (1) Printer .........................on the main body X X X X X X L 7 S 1 1 1 1 0[...]

  • Page 98

    Appendix 2. Connection Diagram, HL-820/1020 A - 2 P1 CDCC I/F MAIN PCB P2 ENGINE I/F MAIN MOTOR SUB MOTOR FAN1 FAN2 REGISTRATION SENSOR COVER SW PANEL SENSOR PCB SW1 P1 ENGINE P3 P9 PH2 P8 P4 SCANNER UNIT P1 PH1 CN1 SCANNER MOTOR ERASE LAMP P1 SR.B T/R DRM.B VCLM GRID DEV HVPS PC141 CN1 PAPER SENSOR THERMISTOR HEATER SOLENOID CN1 LVPS POWER SW INLE[...]

  • Page 99

    Appendix 3. Connection Diagram, HL-1040 A - 3 RS-100M SERIAL I/F P1 CDCC I/F MAIN PCB P2 ENGINE I/F MAIN MOTOR SUB MOTOR FAN1 FAN2 REGISTRATION SENSOR COVER SW PANEL SENSOR PCB SW1 P1 ENGINE P3 P9 PH2 P8 P4 SCANNER UNIT P1 PH1 CN1 SCANNER MOTOR ERASE LAMP P1 SR.B T/R DRM.B VCLM GRID DEV HVPS PC141 CN1 PAPER SENSOR THERMISTOR HEATER SOLENOID CN1 LVP[...]

  • Page 100

    Appendix 4. Connection Diagram, HL-1050 A - 4 RS-100M SERIAL I/F P1 CDCC I/F SLIOT SIMM MAIN PCB P2 ENGINE I/F MAIN MOTOR SUB MOTOR FAN1 FAN2 REGISTRATION SENSOR COVER SW PANEL SENSOR PCB SW1 P1 ENGINE P3 P9 PH2 P8 P4 SCANNER UNIT P1 PH1 CN1 SCANNER MOTOR ERASE LAMP P1 SR.B T/R DRM.B VCLM GRID DEV HVPS PC141 CN1 PAPER SENSOR THERMISTOR HEATER SOLEN[...]

  • Page 101

    CODE UK4007000 B48K312CIR NAME V - 5 Appendix 5. Main PCB Circuit Diagram, (HL-820/1020/1040), (1/2)[...]

  • Page 102

    Appendix 6. Main PCB Circuit Diagram, (HL-820/1020/1040), (2/2) CODE UK4007000 B48K312CIR NAME A - 6[...]

  • Page 103

    Appendix 7. Main PCB Circuit Diagram, (HL-1050), (1/5) CODE UK4041000 B512001CIR NAME A - 7[...]

  • Page 104

    Appendix 8. Main PCB Circuit Diagram, (HL-1050), (2/5) CODE UK4041000 B512001CIR NAME A - 8[...]

  • Page 105

    Appendix 9. Main PCB Circuit Diagram, (HL-1050), (3/5) CODE UK4041000 B512001CIR NAME A - 9[...]

  • Page 106

    Appendix 10. Main PCB Circuit Diagram, (HL-1050), (4/5) CODE UK4041000 B512001CIR NAME A - 10[...]

  • Page 107

    Appendix 11. Main PCB Circuit Diagram, (HL-1050), (5/5) CODE UK4041000 B512001CIR NAME A - 11[...]

  • Page 108

    Appendix 12. Panel Sensor PCB Circuit Diagram CODE UK4010000 B48K303CIR NAME A - 12[...]

  • Page 109

    Appendix 13. Low-voltage Power Supply PCB Circuit Diagram, HL-820/1020/1040 (110 - 120V) Low-voltage PS Circuit (110 - 120V) NAME A - 13 N L F1 PC2 R22 TRA1 Z2 CN1 A B PC1 R106 Q101 D101 A C110 C16 SW1 C1 C22 R23 R20 R21 R101 R102 R103 R105 D110 VR101 R104 Z1 L1 NTC1 C9 D7 R7 R6 R10 FG D102 IC101 5 24V 5V REM GND 4 1 2,3 CN101 PC2 B Q2 PC1 R18 Q1 C[...]

  • Page 110

    Appendix 14. Low-voltage Power Supply PCB Circuit Diagram, HL-820/1020/1040 (220 - 240V) Low-voltage PS Circuit (220 - 240V) NAME A - 14 N L F1 PC2 R22 TRA1 Z2 CN1 A B PC1 R106 Q101 D101 T1 A C110 SW1 C1 C22 R23 R20 R21 R101 R102 R103 R105 D110 VR101 R104 Z1 R1 L1 NTC1 C9 D7 R7 R6 R10 EG D102 IC101 5 24V 5V REM GND 4 1 2,3 CN101 PC2 B Q2 Q1 PC1 R18[...]

  • Page 111

    Appendix 15. Low-voltage Power Supply PCB Circuit Diagram, HL-1050 (110 - 120V) Low-voltage PS Circuit (110 - 120V) NAME A - 15 N L F1 PC2 R22 TRA1 Z2 CN1 A B PC1 R106 Q101 BEA101 D101 A C110 C16 SW1 C1 C22 R23 R20 R21 R101 R102 R103 R105 D110 VR101 R104 Z1 L1 NTC1 C17 C9 D7 R7 R6 R10 FG D102 IC101 5 24V 5V REM GND 4 1 2,3 CN101 PC2 B Q2 PC1 R4 D2 [...]

  • Page 112

    Appendix 16. Low-voltage Power Supply PCB Circuit Diagram, HL-1050 (220 - 240V) Low-voltage PS Circuit (220 - 240V) NAME A - 16 N L F1 PC2 R22 TRA1 Z2 CN1 A B PC1 R106 Q101 D101 BEA101 A C110 SW1 C1 C22 R23 R20 R21 R101 R102 R103 R105 D110 VR101 R104 Z1 R1 L1 NTC1 C9 D7 R7 R6 R10 EG D102 IC101 5 24V 5V REM GND 4 1 2,3 CN101 PC2 B Q2 Q1 PC1 R18 C7 C[...]

  • Page 113

    Appendix 17. High-voltage Power Supply PCB Circuit Diagram High-voltage PS Circuit NAME A - 17 4 3 2 1 6 9 7 8 5 4 1 2 10 3 11 PSENS CN1 SR CN1 TRANSFB CN1 TRANSFF CN1 R81 R87 R89 R108 R128 R126 VR121 R127 R141 PC141 R142 R143 R144 R145 R129 IC121 C121 R134 R132 R133 C127 R90 IC81 Q81 D86 D85 Q71 R78 R77 R76 R67 Q61 Q63 Q65 Q62 Q64 R68 R71 Q26 Q27 [...]

  • Page 114

    A-18 APPENDIX 18. HOW TO KNOW DRUM UNIT LIFE & PAGE COUNTER If you want to know the drum unit life or the number of printed pages, you should print out the test print page (for HL-820/1020) or the print configuration page(s) (HL- 1040/1050). Print Test Print or Print Configuration 1) Turn on the power switch of the printer while pressing the co[...]

  • Page 115

    A-19 How to Read the Drum Life The bar shown below is printed at the bottom of Test Print / Print Configuration. It initially indicates 100% and gradually decreases. It indicates 0% when the Drum lamp is on. It stays at 0% even if further printing is done. Drum Life 00000030303030202 100% 0% How to Read the Page Counter The page counter is not show[...]

  • Page 116

    A-20 APPENDIX 19. DIAMETER / CIRCUMFERENCE OF ROLLERS The diameter and circumference of each roller are listed below; No. Parts Name Diameter (Circumference) 1 Paper Feed Roller 11.97 mm (37.6 mm) 2 Transfer Roller 16.90 mm (53.1 mm) 3 OPC Drum 29.97 mm (94.1 mm) 4 Heat Roller 19.86 mm (62.4 mm) 5 Pressure Roller 16.50 mm (51.8 mm)[...]

  • Page 117

    Apr., '98 84U005BE0 PARTS REFERENCE LIST MODEL:HL-820/1020/1040/1050 R LASER PRINTER[...]

  • Page 118

    NOTE FOR USING THIS PARTS REFERENCE LIST 1. In the case of ordering parts, it needs mentioning the following items: (1) Code (2) Q'ty (3) Description (4) Symbol ( PCB No., Revision , and Parts location mounted on the PCB.) Note : No orders without Parts Code or Tool No. can be accepted. < Example > REF.NO. CODE Q’TY DESCRIPTION SYMBOL [...]

  • Page 119

    CONTENTS GENERAL DRAWING .................................................................................. 1 MAIN PCB DRAWING (HL-820/1020/1040) ................................................. 2 MAIN PCB DRAWING (HL-1050) ................................................................. 3 AC CORD / PACKING MATERIAL DRAWING ......................[...]

  • Page 120

    - 1 - GENERAL DRAWING MODEL HL-820/1020/1040/1050 84U821/831/832/861/862 5-24 5-23 5-22 5-12 5-14 11-8 5-14 5-16 5-15 7-1 5-2 5-3 5-13 5-9 5-33 5-11 5-11 5-10 5-32 5-33 8-2 5-18 5-19 1-3 5-35 (100V only) 1-2 1-2 1-1 1-5 1-6 1-6 1-4 8-1 5-7 5-33 5-35 (200V only) 5-34 5-8 5-1 5-21 5-25 5-26 5-6 5-5 5-20 5-26 5-31 5-16 5-16 5-15 5-15 2-4 2-3 2-4 2-3 2[...]

  • Page 121

    1-1 MODEL HL-820/1020 84U-821-101/104 6-1. MAIN PCB <HL-820/1020> MODEL HL-1040 84U-831-101/103, 84U-832-101 6-2/3. MAIN PCB <HL-1040 OTHERS/ISRAEL> 1-1 1 1 - 2 -[...]

  • Page 122

    1-1 1 MODEL HL-1050 84U-861-101/103/104, 84U-862-106 6-4/5. MAIN PCB <HL-1050 OTHERS/ISRAEL> - 3 -[...]

  • Page 123

    POWER CORDS & PACKING DRAWING MODEL HL-820/1020/1040/1050 84U-821/831/832/861/862-230/930 1A 10- 1B 1C 1D 1E 1F 1G 1H 1I 1J 12-2 12-2 12-3 12-4 - 4 - 12-1 T/I NO. PR98176[...]

  • Page 124

    1. DRIVE UNIT REF.NO. CODE Q'TY DESCRIPTION REMARK 1 UL8747001 1 DRIVE UNIT ASSY (SP) 2 087412016 3 TAPTITE, CUP B M4X20 3 085411215 1 TAPTITE, BIND B M4X12 4 UL7964001 1 MAIN MOTOR ASSY 5 UL7968001 1 SUB MOTOR ASSY 6 085320616 4 TAPTITE, BIND S M3X6 MODEL HL-820/1020/1040/1050 84U-821/831/832/861/862-010 2. SCANNER UNIT REF.NO. CODE Q'TY[...]

  • Page 125

    3. MP SHEET FEEDER REF.NO. CODE Q'TY DESCRIPTION REMARK 1 UL8749001 1 MP SHEET FEEDER ASSY (SP) 1 UL8832001 1 MP SHEET FEEDER ASSY (LEGEND) (SP) MODEL HL-820/1020/1040/1050 84U-821/831/832/861/862-040 T/I NO. PR98176 4. FIXING UNIT REF.NO. CODE Q'TY DESCRIPTION REMARK 1-11 UL8750001 1 FIXING UNIT, 120V (SP) 1-11 UL8751001 1 FIXING UNIT, 2[...]

  • Page 126

    5. COVERS REF.NO. CODE Q'TY DESCRIPTION SYMBOL REMARK 1 UL7983001 1 MAIN COVER ASSY 2 085411215 1 TAPTITE, BIND B M4X12 3 085411215 1 TAPTITE, BIND B M4X12 4 085411215 1 TAPTITE, BIND B M4X12 5 002400616 3 SCREW PAN M4X6 6 087320616 2 TAPTITE, CUP S M3X6 7 0A5350605 1 SCREW PAN(WASHER), M3.5X6 8 UL8659001 1 EL PCB UNIT B48K304 9 UL8753001 1 MA[...]

  • Page 127

    6-1. MAIN PCB <HL-820/1020> REF.NO. CODE Q'TY DESCRIPTION SYMBOL REMARK 1-1 UK4202001 1 MAIN PCB ASSY, HL-820 (SP) B48K312-350E 1-1 UK4229001 1 MAIN PCB ASSY, HL-1020 (SP) B48K312-360E 1 UK4245000 1 MROM HL1040 #3 MODEL HL-820/1020 84U-821-101/104 T/I NO. PR98172 / PR98182 6-2. MAIN PCB <HL-1040 OTHERS> REF.NO. CODE Q'TY DESCR[...]

  • Page 128

    6-4. MAIN PCB <HL-1050 OTHERS> REF.NO. CODE Q'TY DESCRIPTION SYMBOL REMARK 1-1 UK4203001 1 MAIN PCB ASSY, HL-1050 100V (SP) B512001-200C 1-1 UK4167001 1 MAIN PCB ASSY, HL-1050 200V (SP) B512030-140A 1-1 UK4174001 1 MAIN PCB ASSY, HL-1050 LEGEND (SP) B512030-143A 1 UK4168000 1 MROM1050-EVEN #11 2 UK4169000 1 MROM1050-ODD #7 MODEL HL-1050 [...]

  • Page 129

    7. PANEL SENSOR PCB REF.NO. CODE Q'TY DESCRIPTION SYMBOL REMARK 1 UK4205001 1 PANEL SENSOR PCB ASSY (SP) B48K303 MODEL HL-820/1020/1040/1050 84U-821/831/832/861/862-151 8. POWER SUPPLY PCB REF.NO. CODE Q'TY DESCRIPTION SYMBOL REMARK 1 UK4118001 1 LOW-VOLTAGE PS ASSY, 115V HL-820/1020/1040 (SP) REV. B 1 UK4120001 1 LOW-VOLTAGE PS ASSY, 115[...]

  • Page 130

    9. HIGH VOLTAGE POWER SUPPLY REF.NO. CODE Q'TY DESCRIPTION REMARK 1 UK4122001 1 HIGH-VOLTAGE PS ASSY (SP) MODEL HL-820/1020/1040/1050 84U-821/831/832/861/862-220 10. AC CORDS REF.NO. CODE Q'TY DESCRIPTION REMARK 1A UH1051001 1 AC CORD ASSY, UL/CSA 1B UH1054001 1 AC CORD ASSY, BS 1C UH1052001 1 AC CORD ASSY, VDE 1D UH1055001 1 AC CORD ASSY[...]

  • Page 131

    11. ACCESSORIES REF.NO. CODE Q'TY DESCRIPTION REMARK 1 UK4090001 1 PR DRIVER DISK ASSY1, 820 (W INDOWS) 1 UK4193001 1 PR DRIVER DISK ASSY1, 1020 (W INDOWS) 1 UK3875001 1 PR DRIVER DISK ASSY1, 1040 (W INDOWS) 1 UK4183001 1 PR DRIVER DISK ASSY 1, 1040LEG( WINDOWS) 1 UK3895001 1 PR DRIVER DISK ASSY1, 1050 (W INDOWS) 1 UK4179001 1 PR DRIVER DISK A[...]

  • Page 132

    12. PACKING MATERIALS REF.NO. CODE Q'TY DESCRIPTION REMARK 1 UE2233001 1 CARTON, EUR HL-820 1 UE2236001 1 CARTON, CAN HL-1020 1 UE2239001 1 CARTON, USA HL-1040 1 UE2240001 1 CARTON, CAN HL-1040 1 UE2222001 1 CARTON, EUR HL-1040 1 UE2237001 1 CARTON, CAN HL-1040DX 1 UE2245001 1 CARTON, LEGEND HL-1040 1 UE2241001 1 CARTON, USA HL-1050 1 UE223000[...]

  • Page 133

    R Lower Tray Unit for HL-2400C Color Laser Printer PARTS REFERENCE LIST MODEL: LT-24CL Feb., 1999 54S003BE0[...]

  • Page 134

    NOTE FOR USING THIS PARTS REFERENCE LIST 1. In the case of ordering parts, it needs mentioning the following items: (1) Code (2) Q'ty (3) Description Note : No orders without Parts Code can be accepted. < Example > REF.NO. CODE Q’TY DESCRIPTION REMARK 2. Design-changed parts : If the parts are changed, any one of the following symbols [...]

  • Page 135

    CONTENTS LOWER TRAY UNIT List ................................................................ ................................................................ .... 1 Drawing ................................................................ ............................................................ 2[...]

  • Page 136

    LOWER TRAY UNIT REF.NO . CODE Q'TY DESCRIPTION REMARK 1 UH1948001 1 PAPER SENSOR 2 UH1947001 1 PAPER SIZE SENSOR 3 UH1996001 1 OHP SENSOR 4 UH3494001 1 PAPER FEEDING CLUTCH 5 UH3485001 1 PAPER FEEDING ROLLER 6 UH3486001 1 SEPARATOR PAD 7 UH3493001 1 PAPER CASSETTE MODEL LT-24CL 54S-X06 -1-[...]

  • Page 137

    - 2 - GENERAL DRAWING MODEL LT-24CL 54S-X06 4 3 1 6 5 2 7[...]

  • Page 138

    R Lower Tray Unit for HL-2400C Color Laser Printer SERVICE MANUAL MODEL: LT-24CL Feb., 1999 54S004BE0[...]

  • Page 139

    © Copyright Brother 1999 All rights reserved. No part of this publication may be reproduced in any form or by any means without permission in writing from the publisher. Specifications are subject to change without notice. Trademarks: The brother logo is a registered trademark of Brother Industries, Ltd.[...]

  • Page 140

    PREFACE i PREFACE This service manual contains basic information required for after-sales service of the optional lower tray unit for color laser printer (here-in-after referred to as "the unit"). This information is vital to the service technician to maintain the high quality and performance of the printer and unit. This service manual c[...]

  • Page 141

    CONTENTS ii CONTENTS 1. PRODUCT OUTLINE ................................ ................................ .......... 1 1.1P ARTS N AMES & F UNCTIONS ................................ ................................ ................. 1 2. SPECIFICATIONS ................................ ................................ .............. 2 3. INSTALL[...]

  • Page 142

    REGULATIONS iii REGULATIONS LASER SAFETY (FOR 110-120 V MODEL ONLY) The printer, HL-2400C is certified as a Class I laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous la[...]

  • Page 143

    REGULATIONS iv IEC 825 SPECIFICATION (FOR 220-240 V MODEL ONLY) The printer, HL-2400C is a Class 1 laser product as defined in IEC 825 specifications. The label shown below is attached in countries where required. CLASS 1LASER PRODUCT APPAREIL Å LASER DE CLASSE 1 LASER KLASSE 1 PRODUKT This printer has a Class 3B Laser Diode which emits invisible [...]

  • Page 144

    SAFETY INSTRUCTIONS v SAFETY INSTRUCTIONS SAFETY PRINCIPLE 1) Before starting any operations, read this manual thoroughly. Especially read the safety instructions in this section carefully and ensure that you understand the contents. 2) Perform all the operations by following the procedures described in this manual. Follow all the cautions and warn[...]

  • Page 145

    SAFETY INSTRUCTIONS vi WARNING HAZARDOUS VOLTAGE May cause serious injuries or fatal accidents. Voltage is now being supplied from the power supply of printer. There is a danger of electrical shock if you touch the active area inside the printer. Be sure to turn the power supply switch OFF and pull the plug out from the power outlet before starting[...]

  • Page 146

    SAFETY INSTRUCTIONS vii CAUTION HAZARDOUS POWDER Toner is a fine powder which can cause a powder explosion if disposed of into a fire. Under no circumstances dispose of toner into a fire. CAUTION HAZARDOUS POWDER Toner is a fine powder which may cause irritation to the eyes and respiratory organs if inhaled. Handle the toner cartridge, waste toner [...]

  • Page 147

    SAFETY INSTRUCTIONS viii <Label Location> 1 2 3 1. Hot Caution Label AVERTISSEMENT WARNING WARNUNG Hot surface. Avoid contact. Heiße oberfiäche. Bei beseitigung. Surface chaude. Eviter tout contact. 2. Laser Caution Label 5mW 780nm-800nm DANGER- INVISIBLE LASER RADIATION WHEN OPEN. AVOID DIRECT EXPOSURE TO BEAM. VORSICHT - UNSICHTBARE LASER[...]

  • Page 148

    PRODUCT OUTLINE - 1 - 1. PRODUCT OUTLINE 1.1 Parts Names & Functions Fig. 1 No. Parts Name Outline of Function 1 Media Cassette To feed paper automatically 2 Paper Guide (LTU) To guide paper from the media cassette to the printer. 3 Paper Feeding Clutch To transport paper from the media cassette. 4 Guide Pins Guide pin to correctly locate the p[...]

  • Page 149

    SPECIFICATIONS - 2 - 2. SPECIFICAT IONS No. Item Specification 1 Applicable Printer Brother Color Laser Printer HL-2400C 2 Cassette Capacity Normal paper: 250 sheets Transparency: 50 sheets 3 Feedable Paper Sizes Letter, Legal, A4, Executive, B5, Transparency, Label 4 Dimensions (W x D x H) 500 x 484 x 116 mm (139 x 134.5 x 32.2 inch) 5 Weight Appr[...]

  • Page 150

    INSTALLATION - 3 - 3. INSTALLATION 3.1 Conditions Required for Installation Installation conditions for the lower tray unit are the same as for the printer. Any laser beam printer is likely to be influenced by the environment of the set-up location. If the printer is set- up in an inappropriate location, the printer may not perform as expected. The[...]

  • Page 151

    INSTALLATION - 4 - 3.2 Unpacking Follow the unpacking steps below referring to Fig.3. 1) Remove the binding tape from the top of the package. 2) Take the side covers R/L out of the box. 3) Remove the upper packing carton. 4) Take the lower tray unit (with media cassette and set-up guides R/L already installed) out of the box. Fig. 3 Side Cover R Lo[...]

  • Page 152

    INSTALLATION - 5 - 3.3 Installation Procedures 3.3.1 Install the printer onto the lower tray unit 1) Place the lower tray unit on a solid, flat surface where the printer is to be installed ensuring that the conditions in sections 3.1.1 and 3.1.2 are complied with. 2) Check that the set-up guides R/L are fixed onto the lower tray unit. Fig. 4 3) Pul[...]

  • Page 153

    INSTALLATION - 6 - 4) Check the three alignment guide pins on the lower tray unit. Fig. 6 5) Two people should be used to lift up the printer and place it onto the lower tray unit as shown in Figure 7. WARNING The printer weighs approximately 32kg, so it is too heavy for one person to carry. It needs two adults to move the printer. Since the printe[...]

  • Page 154

    INSTALLATION - 7 - 6) Remove the set-up guides R/L from the unit. Fig. 8 7) Insert the metal fixtures into both sides of the lower tray unit from above. 8) Tighten the screws to secure the fixtures. Fig. 9 NOTE: Check that the two metal fixtures and the two screws were supplied with the lower tray unit. Lower Tray Unit Metal Fixture Screw Printer S[...]

  • Page 155

    INSTALLATION - 8 - 3.3.2 Connect the LT signal connector into the printer 1) Remove the LT connector cover (U) from the printer. 2) Connect the LT signal connector into the connector of the printer. NOTE: Connect the LT signal connector into the printer connector correctly until it clicks as it locks into position. 3) Install the LT connector cover[...]

  • Page 156

    INSTALLATION - 9 - 3.3.3 Install the covers 1) Install the side covers R/L onto both sides of the lower tray unit. Fig. 11 3.3.4 Relocating the printer / Test print 1) If it is necessary to relocate the printer with the lower tray unit installed, hold it under the lower tray unit, it should only be moved by two adults and should be kept level at al[...]

  • Page 157

    MAINTENANCE - 10 - 4. MAINTENANCE 4.1 Daily Maintenance You need not daily maintenance for the lower tray unit such as cleaning. 4.2 Periodic Maintenance You need not to replace any parts periodically. However, it is recommended for high performance of paper feeding that the following parts are replaced in accordance with the periodic replacement c[...]

  • Page 158

    DISASSEMBLY - 11 - 5. DISASSEMBLY When disassembling the lower tray unit, follow the instructions in the sections below referring to Figure 13; Back cov er (L TU) Paper guide (L TU) OHP Sensor Paper Feeding Roller Paper Sensor Paper Feeding Clutc h Separation Pad Side cover (R) Base cover L TU (R) Paper Size Sensor Media cassette (L) Base cover L T[...]

  • Page 159

    DISASSEMBLY - 12 - 5.1 Paper Sensor (PEL) / OHP Sensor (OHPL) 1) Remove the BT4x8 screw (1 pc.) to remove the back cover (LTU). 2) Remove the screws (2 pcs.) to remove the paper guide (LTU). 3) Remove the ST4x6 screws (2 pcs.) to remove the paper guide (L). 4) Remove the ST4x6 screws (2 pcs.) to remove the paper guide (UL) assembly. 5) Remove the p[...]

  • Page 160

    DISASSEMBLY - 13 - 5.4 Paper Feeding Roller / Separation Pad 1) Remove the BT4x8 screw (1 pc.) to remove the back cover (LTU). 2) Remove the screws (2 pcs.) to remove the paper guide (LTU). 3) Remove the ST3x6 screws (2 pcs.) to remove the paper guide (L). 4) Remove the ST3x6 screws (2 pcs.) to remove the paper guide (UL). 5) Disconnect the harness[...]

  • Page 161

    DISASSEMBLY - 14 - 6. CLEARING PAPER JAMS 6.1 Paper Feeding Jam 1) Pull out the media cassette (L). 2) Remove the paper remaining inside the printer. 3) Open the rear cover to check no paper remains. 4) Close the rear cover. 6.2 Inner Jam / Outer Jam Both inner jam and outer jam actually occur inside the printer. Refer to Section 3.2 & 3.3 in C[...]

  • Page 162

    - 1 - GENERAL DRAWING MODEL HL-84U821/831/832/861/862 5-24 5-23 5-22 5-12 5-14 11-8 5-14 5-16 5-15 7-1 5-2 5-3 5-13 5-9 5-33 5-11 5-11 5-10 5-32 5-33 8-2 5-18 5-19 1-3 5-35 (100V only) 1-2 1-2 1-1 1-5 1-6 1-6 1-4 8-1 5-7 5-33 5-35 (200V only) 5-34 5-8 5-1 5-21 5-25 5-26 5-6 5-5 5-20 5-26 5-31 5-16 5-16 5-15 5-15 2-4 2-3 2-4 2-3 2-2 2-2 2-1 5-27 5-2[...]

  • Page 163

    11. ACCESSORIES PR98235 REF.NO. CODE Q'TY DESCRIPTION REMARK 1 UK4090001 1 PR DRIVER DISK ASSY1, 820 ( W INDO WS) 1 UK4193001 1 PR DRIVER DISK ASSY1, 1020 ( W INDO WS) 1 UK3875001 1 PR DRIVER DISK ASSY1, 1040 ( W INDO WS) 1 UK4183001 1 PR DRIVER DISK ASSY 1, 1040LEG( WINDOWS) 1 UK3895001 1 PR DRIVER DISK ASSY1, 1050 ( W INDO WS) 1 UK4179001 1 [...]

  • Page 164

    5. COVERS PR99041 REF.NO. CODE Q'TY DESCRIPTION SYMBOL REMARK 1 UL7983001 1 MAIN COVER ASSY 2 085411215 1 TAPTITE, BIND B M4X12 3 085411215 1 TAPTITE, BIND B M4X12 4 085411215 1 TAPTITE, BIND B M4X12 5 002400616 3 SCRE W PAN M4X6 6 087320616 2 TAPTITE, CUP S M3X6 7 0A5350605 1 SCRE W PAN(WASHER), M3.5X6 8 UL8659001 1 EL PCB UNIT B48K304 9 UL87[...]

  • Page 165

    7. COVERS PR99041 REF.NO. CODE Q'TY DESCRIPTION SYMBOL REMARK 1 UL7983001 1 MAIN COVER ASSY 2 085411215 1 TAPTITE, BIND B M4X12 3 085411215 1 TAPTITE, BIND B M4X12 4 085411215 1 TAPTITE, BIND B M4X12 5 002400616 3 SCRE W PAN M4X6 6 087320616 2 TAPTITE, CUP S M3X6 7 0A5350605 1 SCRE W PAN(WASHER), M3.5X6 8 UL8659001 1 EL PCB UNIT B48K304 9 UL87[...]

  • Page 166

    HL1060PL 5. FIXING UNITS PR99042 REF.NO. CODE Q'TY DESCRIPTION REMARK 1-9 UH3164001 1 FIXING UNIT Y, 120V (SP) 1-9 UH3165001 1 FIXING UNIT Y, 230V (SP) 1 UH3306001 1 HALOGEN LAMP Y, 120V (SP) 1 UH3307001 1 HALOGEN LAMP Y, 230V (SP) 2 087411616 2 TAPTITE, CUP B M4X16 3 UL6667001 1 THERMISTOR ASSY CHNG 4 UH3188001 1 CLEANER ASSY Y 5 UH3178000 2 [...]

  • Page 167

    5. FIXING UNITS PR99042 REF.NO. CODE Q'TY DESCRIPTION REMARK 1-9 UH3164001 1 FIXING UNIT Y, 120V (SP) 1-9 UH3165001 1 FIXING UNIT Y, 230V (SP) 1 UH3306001 1 HALOGEN LAMP Y, 120V (SP) 1 UH3307001 1 HALOGEN LAMP Y, 230V (SP) 2 087411616 2 TAPTITE, CUP B M4X16 3 UL6667001 1 THERMISTOR ASSY CHNG 4 UH3188001 1 CLEANER ASSY Y 5 UH3178000 2 H/R BEARI[...]

  • Page 168

    3. MP SHEET FEEDER PR99042 REF.NO. CODE Q'TY DESCRIPTION REMARK 1 UL8749001 1 MP SHEET FEEDER ASSY (SP) 1 UL8832001 1 MP SHEET FEEDER ASSY (LEGEND) (SP) MODEL HL-820/1020/1040/1050 84U-821/831/832/861/862-040 T/I NO. PR98176 4. FIXING UNIT REF.NO. CODE Q'TY DESCRIPTION REMARK 1-11 UL8750001 1 FIXING UNIT, 120V (SP) 1-11 UL8751001 1 FIXING[...]

  • Page 169

    6. FIXING UNIT PR99042 REF.NO. CODE Q'TY DESCRIPTION REMARK 1-11 UL8750001 1 FIXING UNIT, 120V (SP) 1-11 UL8751001 1 FIXING UNIT, 230V (SP) 1-11 UL8833001 1 FIXING UNIT, LEG 230V (SP) 1 UH3306001 1 HALOGEN LAMP Y, 120V (SP) 1 UH3307001 1 HALOGEN LAMP Y, 230V (SP) 2 087411616 2 TAPTITE, CUP B M4X16 3 085311216 2 TAPTITE, BIND B M3X12 4 08331101[...]

  • Page 170

    12. PACKING MATERIALS PR99055 REF.NO. CODE Q'TY DESCRIPTION REMARK 1 UE2233001 1 CARTON, EUR HL-820 1 UE2236001 1 CARTON, CAN HL-1020 1 UE2239001 1 CARTON, USA HL-1040 1 UE2240001 1 CARTON, CAN HL-1040 1 UE2222001 1 CARTON, EUR HL-1040 1 UE2237001 1 CARTON, CAN HL-1040DX 1 UE2245001 1 CARTON, LEGEND HL-1040 1 UE2241001 1 CARTON, USA HL-1050 1 [...]

  • Page 171

    5. COVERS PR99057 REF.NO. CODE Q'TY DESCRIPTION SYMBOL REMARK 1 UL7983001 1 MAIN COVER ASSY 2 085411215 1 TAPTITE, BIND B M4X12 3 085411215 1 TAPTITE, BIND B M4X12 4 085411215 1 TAPTITE, BIND B M4X12 5 002400616 3 SCRE W PAN M4X6 6 087320616 2 TAPTITE, CUP S M3X6 7 0A5350605 1 SCRE W PAN(WASHER), M3.5X6 8 UL8659001 1 EL PCB UNIT B48K304 9 UL87[...]

  • Page 172

    7. COVERS PR99057 REF.NO. CODE Q'TY DESCRIPTION SYMBOL REMARK 1 UL7983001 1 MAIN COVER ASSY 2 085411215 1 TAPTITE, BIND B M4X12 3 085411215 1 TAPTITE, BIND B M4X12 4 085411215 1 TAPTITE, BIND B M4X12 5 002400616 3 SCRE W PAN M4X6 6 087320616 2 TAPTITE, CUP S M3X6 7 0A5350605 1 SCRE W PAN(WASHER), M3.5X6 8 UL8659001 1 EL PCB UNIT B48K304 9 UL87[...]

  • Page 173

    Laser Printer HL-800/1000 Series Quick Setup Guide Read this guidebook first to set up your printer and prepare your computer for the printer . Save all packing materials and outer carton. They are useful when shipping the printer. Keep this manual i n a conven ient place for q uick an d easy reference at all times. Refer to the On-Line manual by i[...]

  • Page 174

    (For USA & CANADA O nl y) For technical and operat i onal assist ance , please call: In USA 1-800-276-7746 (outs ide California) / 949-859- 9700 Ext. 329 (within Califor nia) In CANADA 1-800-853-6660 / 514-685- 6464 (within Montreal) If you have comm ent s or suggestions, please wr it e us at: In USA Printer Customer Suppor t - Brother Inter na[...]

  • Page 175

    1 Table of Contents Action 1: Check the Supplied items --- 2 Action 2: Place the Printer --- 3 Action 3: Install the Toner Cartridge/Drum Unit --- 4 Action 4: Load Paper into Your Printer --- 5 Action 5-1: Connect Your Printer to Your Computers parallel interface --- 7 Action 5-2: Connect Your Printer to Your Computers using the USB interface ( Onl[...]

  • Page 176

    - 2 - Action 1: Check the Supplied Items After taking the printer out of the carton and removing the packing materials, make sure that the following items are not damaged and none are missing: • Printer • Paper support • Drum unit assembly (with Toner cartridge included) • AC Cord  3.5” floppy disks for Windows® printer driver and [...]

  • Page 177

    - 3 - Action 2: Place the printer Please take not e of the following before using t he printer. Power Supply Use the printer within th e specified power ran ge. AC power: ±10% of the rate d power voltage in your country Frequency: 50 Hz (220 V– 240 V) or 50/60 Hz (110–120 V) The power cord, including extensions, should not exceed 5 meters (16.[...]

  • Page 178

    - 4 - Action 3: Install the Toner Cartridge/Drum Unit 1 Unpack the drum unit a ssembly with the toner cartridge included. Gently shake it from side to side five or six times. ! CAUTION Do not expose the drum unit to light for longer than a few minutes, as this will damage the drum. ! CAUTION Do not remove the starter sheet. This sheet will be eje c[...]

  • Page 179

    - 5 - Action 4: Load Paper into Your Printer Before loading paper, make sure that the paper meets the specification described in the On- line User’s Guide Chapter 2. Using unsuita ble paper might reduce the print quality. 1 Install the paper support onto the multi- purpose sheet feeder. 2 Open the multi-purpose sheet fe eder cover. ! CAUTION Be s[...]

  • Page 180

    - 6 - 4 Hold the tab of the right hand paper guide and press the catch to release t he guide lock. Move the paper guide to fit the paper width. ! CAUTION Failure to set the paper guide to the paper width may cause paper skew and jam. 5 Close the multi-purpose sheet fe eder cover. 6 Open the output tray. ( ① ) Extend the extension support wire. ( [...]

  • Page 181

    - 7 - Action 5-1 : Connect Your Printer to Your Computers parallel interface You must connect the printer to your computer with a suitable interface cable. In most cases, a bi-directional IEEE 1284 compliant parallel cable is used for this connection. 1 Make sure that the printe r power switch is off before connecting or disconnecting the interface[...]

  • Page 182

    8 Action 5-2 : Connect Your Printer to Your Computers using the USB interface ( Only for HL-1050 with Windows 98 ) The Universal Serial Bus is an interface which allows the printer to be connected to multiple peripheral devices. If your PC has a USB port, you can connect the printer to your PC by using the USB interface as described in t he followi[...]

  • Page 183

    9 Insert the supplied CD-ROM into the drive of your PC. Select “ CD-ROM drive. ” Click the Next button Click the Next button. The USB driver is installe d. When the dialog shown above appears on your PC, click the Finish button. Be sure to restart Windows 98 so that the installed USB drive r will be effective. When the insta llation of the USB [...]

  • Page 184

    10 T roubleshooting If the printer does not print from the USB port, try reinsta lling the USB driver as follows; 1 . Double-click the file ‘DeinsUSB.exe’ in the USB directory of the CD-ROM. 2 . Turn the printer off and on again. 3 . “Add New Hardware Wizard” is launched again, follow the instructions in the Wizard.[...]

  • Page 185

    -11 - Action 6: Plug in and Turn on Your Printer 1 Plug the power cord into the AC power outlet and the printer powe r inlet. ✒ NOTE The shape of the power cord varies according to the country of destination. 2 Turn on the power switch that is loca ted on the left side of your printer. 3 Drum Alarm Ready Paper Data Toner Make sure that the READY [...]

  • Page 186

    12 Printing a T est Sample P age W e recommend that you print a test page. Refer to the instructions belo w . ✒ NO TE  The follo wing test page operation will be in valid after the printer has recei ved any data from your computer . Press the control panel s witch . The printer will start printing a test sample page. ✒ NO TE  If you[...]

  • Page 187

    13 Action 7-1: Installation fr om CD-R OM The supplied CD-R OM contains the follo wing materials.       Pri nter Driver & T rueT ype fonts - Y ou need to configure your PC for the printer by installing the printer dri ver and T rueT ype-compatible fonts. Printer dri v er & T rueT ype fonts can be installed either fro[...]

  • Page 188

    -14 - Action 7-2: Prepare Windows 95/98 for the Printer from floppy disks You need to configure Windows 95/98 for the printer by installing the printer driver and TrueType ™ -compatible fonts from the supplied disk into Windows 95/98. 1 . Insert the supplied floppy disk labeled “disk1” into your floppy disk drive. 2 . Click the Start button a[...]

  • Page 189

    - 15 - Action 7-3: Prepare Windows 3.1 for the Printer You need to configure Windows 3.1 for the printer by installing the printer driver and TrueType TM -compatible fonts from the supplied disk into Windows 3.1. Because the supplied printer driver and fonts are compressed on the disk, be sure to use the supplied installer program to install them. [...]

  • Page 190

    - 16 - Action 7-4: Prepare DOS for the Printe r (Only fo r HL-1040/1050 Users) How to Use the Printer in Y our DOS A pplication Soft w are ( w ithout using the Windo w s s y stem) Before working with application software that runs in DOS, if you do not already have a suitable driver installed, you will need to install a printer driver that matches [...]

  • Page 191

    - 17 - What Does Remote Print er Console Do? The Remote Printer Console (RPC) is a utility program which runs in the DOS environment and comprises the following two programs: ❏ Remote Printer Console Main Program This program allows you to change various printer settings such as emulation, print quality, fonts, page setup and so on from your comp[...]

  • Page 192

    - 18 - Using the Remote Printer Console Main Program Type C:RPCX>RPCX and press the Enter key to start the Re mote Printer Console main program. The Main Screen will appear on your computer screen as shown on the right. Remote Printer Console Direct_Access Printer_Setup Console_Config Guide Current Status Status Ready Media Type Regular Emulati[...]

  • Page 193

    -19 - Using the Printer Status Monitor Program Type C:RPCX>STMX and press the Enter key to make the Printer Status Monitor Program stay resident in your computer memory. If there are any changes to the printer status, it displays a message on your computer screen. If the printer status monitor program stays resident in your computer, you can mo[...]

  • Page 194

    - 20 - Action 7-5: Prepare Macintosh for the Printer (Only for H L-1040/1050 Users) You need to configure your computer for the printer by installing the printer driver and TrueType TM -compatible fonts into the System Folder of your Macintosh computer, and select your printer. ✒ NOTE You must have Macintosh System software version 6.0.7 or above[...]

  • Page 195

    -21 - LAMPS AND SWITCH This section refers to the following lamps and switch on the printer control panel. Drum Alarm Ready Paper Data Toner ✒ Note When the power switch is off or the printer is in sleep mode, a ll lamps including the Ready lamp are off. Ready (Paper) Lamp The Ready lamp indicates the current status of the printer. Lamp Printer s[...]

  • Page 196

    - 22 - Drum Lamp The Drum lamp indicates the drum unit is nearly at the end of its life. Lamp Printer status Off ❍ The drum unit can be used. On ● The drum unit is nearly at the end of its life. Installing a new drum unit turns off this lamp. See “REPLACING THE DRUM UNIT”. Alarm Lamp The Alarm lamp blinks to indicate a printer error status [...]

  • Page 197

    - 23 - Other Control Features Sleep Mod e When the printer does not receive data for a certain period of time (time-out), it enters sleep mode. Sleep mode acts as though the printer was turned off. The default time-out is 5 minutes. While the printer is in sleep mode, all the lamps are off and it is as if it was turned off, but the printer can stil[...]

  • Page 198

    - 24 - REPLACING THE TONER CARTRIDGE The printer can print approximately 2,400 pages (5% coverage: A4/Letter) with one toner cartridge. When the toner cartridge is running low, the Alarm and Data (Toner) lamps blink once every 5 seconds to indicate toner low. Initially, some models are supplied with a starter toner cartridge which must be replaced [...]

  • Page 199

    -25 - High Temperature Warning After you have just used the printer, some internal p arts of the prin ter are extremely hot. When you open the top cover of the prin ter, never touch the shaded parts shown in the following illustration. 2 Gently turn the lever on the tone r cartridge forward until it stops. ✒ Note The toner cartridge cannot be rem[...]

  • Page 200

    -26 - 5 Install the new toner ca rtridge into the right hand side of the drum unit. Make sure that the toner cartridge guide bar is exactly aligned with the guide slot in the drum unit and pushed fully home into the drum unit to ensure that the toner cartridge and the drum unit fit together corre ctly. 6 Gently turn the lever on the tone r cartridg[...]

  • Page 201

    - 27 - REPLACING THE DRUM UNIT The printer uses a drum unit to create the print images on paper. If th e Drum lamp is on, it indicates the drum unit is nearly at the end of its life. We recommend you prepare a new drum unit to replace the current one. Even if the Drum lamp is on, you may be able to continue to print without replacing the drum unit [...]

  • Page 202

    - 28 - High Temperature Warning After you have just used the printer, some internal p arts of the prin ter are extremely hot. When you open the top cover of the prin ter, never touch the shaded parts shown in the following illustration. 2 Remove the toner cartridge from the drum unit and keep it in a safe place. ✒ Note Discard the used drum unit [...]

  • Page 203

    -29 - 4 Install the toner car tridge into the new drum unit. Install the new drum unit into the printer. 5 Close the top cover. The printer automa tically ejects the sta rter sheet. Ejecting this sheet resets the drum life alarm .[...]

  • Page 204

    - 30 - ALARM INDICATIONS AT A GLANCE Operator Calls If a recoverable error occurs, the printer indicates an ‘operator call’ by blinking th e Alarm lamp and any of the following lamps. Find the error and take the proper action to correct it. The printer automatically recovers from most errors, but you may need to reset the printer with the panel[...]

  • Page 205

    - 31 - For errors shown below, the printer indicates an operator call by blinking th e Alarm lamp. If you use the printer with the supplied Windows driver, the status monitor will appear to indicate the error on your computer screen. The HL-1040/1050 printer also prints some error messages on paper. Error Action Cover Open Close the top cover of th[...]

  • Page 206

    - 32 - Error Action Serial Interface Input Buffer Overflow (For HL-1040/1050 Only)   Press the panel switch to resume printing.   Check the communication parameters such as the handshake protocols on both your computer and printer.   If the error occurs again, the interface hardware may be damaged. Consult your dealer. ✒ NOTE If[...]

  • Page 207

    - 33 - Additional Memory (HL-1050 Only) The HL-820/1020/1040 printers have 2 Mbytes of standard memory and additional memory cannot be fitted. The HL-1050 printer has 4 Mbytes of standard memory and a slot for optional additional memory. The memory can be expanded up to 36 Mbytes total by installing a commercially available single in-line memory mo[...]

  • Page 208

    34 Installing the SIMM To install the SIMM, follow these steps: 1 Turn off the power switch and unplug th e p cord from the AC outlet. Disconnect the in t e cable (printer cable) from the printer. ! Caution Be sure to turn off th e power switch and unplug the power cord to the printer before installing or removing the SIMM to/from the main controll[...]

  • Page 209

    35 PRINTER SPECIFICATIONS Printing Print Method Electrophotography by semiconductor laser beam scanning Laser Wavelength: 780 nm / Output: 5 mW max. Resolution HL-820 /1020 600 dots/inch (under Brother Printing Solution for Windows) HL-1040 600 dots/inch (under Brother Printing Solution for Windows / under Brother Software PCL5e for DOS box in Wind[...]

  • Page 210

    36 Functions TrueType Fonts on disks TrueType-compatible soft-fonts for Windows on the supplied disk Emulation HL-820/1020:Brother Printing Solution for Windows HL-1040: Brother Printing Solution for Windows / Automatic emulation selection among HP LaserJet IIP (PCL level 4), EPSON FX-850, or IBM Proprinter XL HL-1050: Brother Printing Solution for[...]

  • Page 211

    REGULATIONS Federal Communications Commission(FCC) Declaration of Conformity (For USA Only) Responsible Party : Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911, USA TEL : (908) 704-1700 declares, that the products Product Name :Brother Laser Printer HL-820, HL-1020, HL-1040, HL-1040DX, HL-1050, HL-1050D[...]

  • Page 212

    IMPORTANT - For Your Sa fety To ensure safe operation the three-pin electrical plug supplied must be inserted only into a standard three-pin power point which is properly grounded through normal household wiring. Extension cords used with the equipment must be three-pin plug type and correctly wired to provide proper grounding. Incorrectly wired ex[...]

  • Page 213

    Shipment of the Printer If for any reason you must ship your Printer, carefully package the Printer to avoid any damage during transit. It is recommended that you save and use the original packaging. The Printer should also be adequately insured with the carrier. Warning When shipping the Printer, the DRUM UNIT assembly including the TONER CARTRIDG[...]

  • Page 214

    [...]

  • Page 215

    Please read this manua l t ho r o ughly before using t he printer.        HL-800/1000 Series User?[...]

  • Page 216

    TABLE OF CONTENTS CHAPTER 1 INTRODUCTIO N ................................................................................... . 1–1 ABOUT THE GUIDEBOOK S ......................................................................................... . 1–1 Finding Out How to Use the Printe r ............................................................[...]

  • Page 217

    CHAPTER 5 MAINTENANC E .................................................................................... . 5–1 REPLACING THE TONER CARTRIDG E ..................................................................... . 5–1 REPLACING THE DRUM UNI T .................................................................................... . 5–7 CLEANIN[...]

  • Page 218

    Definitions of Warnings, Cautions, and Notes The following conventions are used in this Us er’s Guide: Warning Indicates warnings that must be observed to prevent possible personal injury. ! Caution Indicates cauti ons that must be observed t o use the printer properly or prevent dam a g e to th e printer. ✒ Note Indicates notes and useful tips[...]

  • Page 219

    Shipment of the Printer If for any reason you must ship your Printer, carefully package the Printer to avoid any damage during transit. It is recommended that you save and use the original packaging. The Printer should also be adequately insured with the carrier. Warning When shipping the Printer, the DRUM UNIT assembly including the TONER CARTRIDG[...]

  • Page 220

    (For USA & CANADA Only) For technical and oper ational assistanc e, please call: In USA 1-800-276-774 6 (outside California) 714-859-9700 Ext. 32 9 ( within California) In CANADA 1-800-853-6660 514-685-6464 (within Montr eal) If you have comments or sugges tions, please write us at: In USA Printer Customer Suppor t Brother International Corpor [...]

  • Page 221

    1-1 CHAPTER 1 INTRODUCTION ABOUT THE GUIDEBOOKS Finding Out How to Use the Printer You have two guidebooks for this printer. Read each guidebook in the following order: 1. Read the Quick Setup Guide t o set up your printer and to ensure proper connection with your computer. It also contains informat ion for installing the p rinter driver , fonts an[...]

  • Page 222

    1-2 ABOUT YOUR PRINTER Printer Overview Fig. 1-1 Front View ON 12 3 45 6 78 Fig. 1-2 Rear Vi ew ✒ Note An RS-422A/R S-232C Serial Interface Port , containi ng an RS-422A/RS- 232C Slide Switch and DIP Switches for Serial setting is optionally available for the HL-1040/1050 s eries printers only. Some models may have this opti on pre-install ed. RS[...]

  • Page 223

    1-3 System Requirements in Brother Printing Solution for Windows Check the following s ystem requirements to s etup and operate the printer in Brother P rinting Solut ion for Windows: IBM PC or compat ible with 80486 SX or higher mi croprocessor Parallel interface (or printer port) 4 MB or more of memory (8 MB recommended) 10 MB of space available [...]

  • Page 224

    1-4 ❏ Enhanced Printing Perfor ma nce and User-Friendly Opera tion for Windows ® The dedicated printer driver and TrueType -compatible fonts for Microsoft ® Windows 95/98 and Windows 3.1 are avail able on the floppy disk and CD-R OM supplied with your print er. You can easily instal l them into your Windows system using our i nstaller program. [...]

  • Page 225

    1-5 ❏ Printer Status Monitor with Bi-directional Parallel Interface The printer driver can monitor your pri nter’s status using bi- directional parallel com munications. A h ig h q uality bi-directio n al parallel printer cable is reco mmended . The printer stat us monitor program can show the current s tatus of your printer. When printi ng, th[...]

  • Page 226

    1-6 ❏ Environment-F riendly Econom y Printing Mod e This feature will cut your printing cost by saving toner. It is useful to obtain draft copies for proof-reading. You can select from two economy modes—25% t oner saving and 50% toner s aving—through the Windows pri nter driver supplied wit h your printer. Sleep Mode (Power Sa v e Mode) When [...]

  • Page 227

    1-7 OPERATING AND STORAGE ENVIRONMENT Please take not e of the following before using t he printer. Power Supply Use the printer within th e specified power ran ge. AC power: ±10% of the rated power volt age in your country Frequency: 50/60 Hz (220 V– 240 V) or 50/60 Hz (110–120 V) The power cord, including extensions, should not exceed 5 mete[...]

  • Page 228

    1-8 Do not subject t he printer to strong physi cal shocks or vibrations . Do not expose the printer t o open flames or salty or corros ive gasses. Do not place objects on top of the printer. Do not place the printer near an air conditioner. Keep the printer horizontal when carrying. Do not cover the slots in the top cover.[...]

  • Page 229

    CHAPTER 2 PAPER HAN DLING 2-1 CHAPTER 2 PAPER HANDLING PAPER SPECIFICATIONS The printer can handle paper that has the following specificat ions. Paper Type Paper Size Cut sheet A4, Letter, Legal, B5(JIS/ISO), A5, A6, Executive, Cus tom size (70-216 x 127-356 mm, 2.75-8.5 x 5-14 inches ) Envelopes DL, C5, COM-10, Monarch, 9” x 12” Organizer Day-[...]

  • Page 230

    USER’S GU IDE 2-2 Remarks It is recommended that you t est paper, especiall y special sizes and types of paper and heavy paper, on this printer before purchas ing large quantities. Avoid using coated paper, s uch as vinyl coated paper. Avoid using prepri nted or highly textured paper. Use a recommended type of paper, especial ly plain paper and t[...]

  • Page 231

    CHAPTER 2 PAPER HAN DLING 2-3 Special Paper Before using paper wi th holes such as organizer s heets, you must fan the stack well t o avoid paper jams and misfeeds . Do not use organizer sheet s that are stuck toget her. The paste used might cause damage to th e printer. Before using any paper, make s ure that it is not curled. If it is, you shoul [...]

  • Page 232

    USER’S GU IDE 2-4 Envelopes The following types of envel opes are not recommended for use. Damaged, curled, wrinkled, or irregularl y shaped envelopes Extremely shi ny or highly textured envelopes Envelopes with clas ps Envelopes with s elf-adhesive closures Envelopes of baggy const ruction Envelopes not sharpl y creased Embossed envelopes Envelo[...]

  • Page 233

    CHAPTER 2 PAPER HAN DLING 2-5 MULTI-PURPOSE SHEET FEEDER The printer has a m u lti-purpo se sheet feed er that can feed p lain paper, envelopes, transparenci es and organizer paper. To use the multi-pu rpose sheet feeder, fo llo w these steps: 1. Make sure that you have selected the proper paper s ource, paper size, media type and orient ation. ✒[...]

  • Page 234

    USER’S GU IDE 2-6 Loading Paper into the Feeder To load paper into the feeder, follow these steps. 1 . Open the multi-p urpose sheet feed er by gently pulling th e lid forward towards you. ( ➀ ) 2 . Load paper in to the multi-pu r p ose sheet feeder with the p rinting surface face down. ( ➁ ) ! Caution The feeder can hold up to 200 sheets of [...]

  • Page 235

    CHAPTER 2 PAPER HAN DLING 2-7 3 . Move the paper guide to the paper width. ( ➀ ) ! Caution Failure to s et the paper guide to the paper size may caus e paper skew or jams. 4 . Close the multi-pur p ose sheet feeder. ( ➁ ) Fig. 2-5 Moving the Paper Guide and Closing the Feeder ✒ Note If the multi-purpose sheet feeder runs out of paper when you[...]

  • Page 236

    USER’S GU IDE 2-8 Two Side Printing (Manual Duplexing) The supplied pri nter driver for Windows 95/98 or Windows 3.1 enables manual duplex printing. For more information about settings, see the help text in the prin ter d r iv er. The printer prints al l the even numbered pages on one side of t he paper first, and then pri nts all the odd pages o[...]

  • Page 237

    CHAPTER 2 PAPER HAN DLING 2-9 MANUAL FEED SLOT The multi-pur p ose sheet feeder also h a s a m an ual feed slot. You can manually load paper sheet by s heet from this slot . You do not need to remove paper from th e m u lti-p urpose sheet feeder wh en using the manual feed slot. ❏ When you l oad one sheet of pap er manually: You do not need to ch[...]

  • Page 238

    USER’S GU IDE 2-10 ✒ Note Insert paper firmly into the manual feed slot. Be sure to load sheet by sheet when using the manual feed slot.[...]

  • Page 239

    CHAPTER 2 PAPER HAN DLING 2-11 OUTPUT TRAY AND PAPER SUPPORT WIRE The printer ejects paper with printed surfaces face down into the output tray at the front of the p rin ter. When the output tray is closed, the ejected paper comes out sheet by sheet through the slit at the front. When you open the tray, sheets can be stacked on the tray. Follow the[...]

  • Page 240

    CHAPTER 3 CONT ROL PANEL 3-1 CHAPTER 3 CONTROL PANEL LAMPS AND SWITCH This section refers to th e following lam ps and switch o n the pr in ter control panel. Drum Alarm Ready Paper Data Toner Fig. 3-1 Lamps and Switch on Control Panel ✒ Note When the power switch is off or the p r in ter is in sleep mode, all lam p s including the Ready lamp are[...]

  • Page 241

    USER’S GU IDE 3-2 Data (Toner) Lamp The Data lamp indicat es the current stat us of the print data process . Lamp Printer status Off ❍ The printer has no print dat a. Blinki ng ❍↔● The printer is receiving data from the computer or the printer is pr o cessin g data in mem ory. On ● Print data remains in th e p rinter memo ry . If th e D[...]

  • Page 242

    CHAPTER 3 CONT ROL PANEL 3-3 Switch This switch will be u sed for the followin g purp o se d ep ending o n the situation. Cancel printing If you press the switch during printing, the pri nter immediately s tops printing and ejects the paper. Wake-up If the printer is in sleep m ode, pressin g the switch wakes it u p into the ready state. Form Feed [...]

  • Page 243

    USER’S GU IDE 3-4 Test Print Mode The printer h a s th e following test p rint mo d e. Follow these step s: 1 . Make sure that the top cover is closed. 2 . Hold down the swi tch and turn on the power switch. Keep the switch d e p ressed un til th e Drum lamp comes on. The Drum lamp ligh ts to in dicate that the p r inter is in the test p r in t m[...]

  • Page 244

    CHAPTER 4 OPTIONS 4-1 CHAPTER 4 OPTIONS SERIAL INTERFACE BOARD RS-100 M (For HL-1040/1050 Only) To connect the printer to a DOS computer with a serial interface or to an Apple Macintosh computer, you need to install the optional serial interface board. When you have installed the serial interface board, you can share the printer between two compute[...]

  • Page 245

    USER’S GU IDE 4-2 If necessary, select the interface type as follows: 1. Mak e su re th at the printer is in th e off-line state. 2. Select the RS-422A(Apple) or RS-232C (IBM) interface by changing the serial interface slide switch to the right for IB M(RS-232C) or to the left si de for Apple(RS-422A). Fig. 4-1 Sel ecti ng the RS -422A (Apple) or[...]

  • Page 246

    CHAPTER 4 OPTIONS 4-3 If necessary, set the serial interface parameters as follow: 1. Mak e su re th at the printer is in th e off-line state. 2. Set the serial interface parameters by moving up (on) or down (off) the selectors of the dual in-line package (DIP) switch. ON 12 3 4 5 6 7 8 Fig. 4-2 Setti ng the S eri al Interface P aram eters Table 1:[...]

  • Page 247

    USER’S GU IDE 4-4 Table 3: Parit y Settings Selector 5 Selector 6 Parity On On Odd On Off Even Off — None ✒ Note The factory setti ngs are indicated in bold. If the robust Xon setting is turned on with se lector 8, the printer sends Xon signals at one second intervals to the connected computer until it receives data. It is effective on ly if [...]

  • Page 248

    CHAPTER 4 OPTIONS 4-5 You can connect a parallel and a serial interface cable at the same time. The auto interface selection function allows you to share the printer with two computers. To do this, connect the parallel interface cable and then connect the serial interface cable as follows: 1. Make sure that the power switch is turned o f f . ! Caut[...]

  • Page 249

    USER’S GU IDE 4-6 ADDITIONAL MEMORY (HL-1050 Only) The HL-820/1020/1040 prin ters hav e 2 Mb y te o f standard m e m or y an d additional m e m or y canno t be fitted. The HL-1050 printer h as 4 Mb y te o f stan dard m e m or y and a slot f or optional add itional m e m or y . T he m e m or y can be exp anded up to 36 Mb y tes total b y installin[...]

  • Page 250

    CHAPTER 4 OPTIONS 4-7 ✒ Note T he H L - 1050 can als o support DIB g raphics w ith a resoluti on o f 1200 x 600 dpi un der W i n do w s 95/98 /3.1 w it h t h e s u pplied pri n ter dri v e r . W e reco mm end to exp a nd the printer m e m or y to avo id an y m e m or y full erro r . ✒ Note The printer has only one s lot for a SIMM upgrade. If y[...]

  • Page 251

    USER’S GU IDE 4-8 2. Unscrew the screws securing the rear plate of the main controller board to the printer and pull out the main controller board. Fig. 4-4 Removing the Main Controller B oard 3. Unpack the SIMM and hold it by its edge. ! Caution SIMM boards may be damaged by even a small amount of static electricity. Do not touch the memory chip[...]

  • Page 252

    CHAPTER 4 OPTIONS 4-9 5. In stall th e m ain controller b o ard into the p rinter by slid in g it into the guide rails. 6. Secu re th e m ain controller b o ard with the fo ur scr e ws. 7. Reconnect the interface cable (printer cable) from your computer. Plug the pow er cord into the AC outlet and turn on the po wer switch. 8. T o check th at the S[...]

  • Page 253

    CHAPTE R 5 MAI NTENA NCE 5-1 CHAPTER 5 MAINTENANCE REPLACING THE TONER CARTRIDGE The printer can print approximat ely 2,400 pages (5% coverage: A4/Letter) wit h one toner cartridge. When the toner cartri dge is running low, the Alarm and Data (Toner) lamps blink once every 5 s econds to indicate toner low. Initially, so me mo dels are supplied with[...]

  • Page 254

    USER’S GU IDE 5-2 ! Caution Keep the dru m unit level after rem oving the toner cartrid ge, to avoid possible toner spill or sca tter. Follow these steps to replace the toner cartridge: 1. Open the top cover towards you. Remove t he drum unit by holding each side of the drum and gently lifting the drum forwards towards you. Fig. 5-2 Removing the [...]

  • Page 255

    CHAPTE R 5 MAI NTENA NCE 5-3 Warning After you have just used the printer, some internal parts of the printer are extremely hot. When you open the top cover of the printer, never touch the shaded parts shown in the following illustration. High Temperature Fig. 5-3 Insi de the Printer 2. Gen tly tu rn the lever on the toner cartridg e forward until [...]

  • Page 256

    USER’S GU IDE 5-4 3. Remove the old toner cartri dge from the drum unit by pulli ng it out gently. Fig. 5-5 Removing the Old Toner Cartridge ! Caution Handle the toner cartridge careful ly. If toner scatters on your hands or clothes, wipe or was h it off with cold water immedi ately. 4. Unpack the new toner cartridge, gently shake it five or six [...]

  • Page 257

    CHAPTE R 5 MAI NTENA NCE 5-5 5. Install the new toner cartri dge into the right hand side of t he drum unit. Make sure that th e toner cartridge g u ide bar is exactly alig ned with the guide sl ot in the drum unit and pushed full y home into the drum unit to ensure that the toner cartridge and the drum unit fi t together correctly. Fig. 5-7 Instal[...]

  • Page 258

    USER’S GU IDE 5-6 8. Clean the primary corona wire insi de the drum unit by gently sli ding the blue tab to th e right and left sev eral tim es. Fig. 5-9 Cleani ng the P ri m ary Corona Wire 9. Re-install the drum unit into the printer and cl ose the top cover. Fig. 5-10 Close the top cover Home Po sition ( ▲ )[...]

  • Page 259

    CHAPTE R 5 MAI NTENA NCE 5-7 REPLACING THE DRUM UNIT The printer uses a drum uni t to create the print images on paper. If the Drum lamp is on, it ind icates the drum u nit is nearly at the en d of its life. We recommend you prepare a new drum unit to replace the current one. Even if the Drum lamp is on, you may be able to continue to print without[...]

  • Page 260

    USER’S GU IDE 5-8 Follow these steps to replace the drum unit: 1. Open the top cover towards you. Remove the old drum uni t. Fig. 5-12 Removi ng the Drum Unit Warning After you have just used the printer, some internal parts of the printer are extremely hot. When you open the top cover of the printer, never touch the shaded parts shown in the fol[...]

  • Page 261

    CHAPTE R 5 MAI NTENA NCE 5-9 Fig. 5-14 Removing the Toner Cartridge 3. Unpack the drum unit and gently shake it fi ve or six times horizontall y. Fig. 5-15 Shaki ng the Drum Uni t ! Caution Do not remove the starter sheet. Fig. 5-16 Do Not Remo ve the S tarter S h eet Only unp ack a dru m u nit immed iately before in stallin g it into th e printer.[...]

  • Page 262

    USER’S GU IDE 5-10 4. In stall th e to ner cartridge in to th e new drum u nit. For more information, see “REPLACING T HE TONER CARTRIDGE ” in this chapter. 5. In stall the new dr u m unit in to the prin ter. Fig. 5-17 Instal l i ng the Drum Unit 6. Close the top cover. 7. The printer automatically ejects the starter sheet. Ejecting this shee[...]

  • Page 263

    CHAPTE R 5 MAI NTENA NCE 5-11 CLEANING THE PRINTER Clean the printe r exterior and interior periodi cally. If printed pages get stained wit h toner, clean the printer interi or and drum unit. Cleaning the Printer Exterior Clean the printer ex terio r as follows: 1. Turn off the power switch and unplug the power cord. Warning There are high voltage [...]

  • Page 264

    USER’S GU IDE 5-12 Cleaning the Printer Interior and Drum Unit Clean the printer in terio r and the d r u m unit as follo ws: 1 . Turn off the power switch and unpl ug the power cord. Warning There are high voltage electrodes inside the printer. Before cleaning the printer, make sure to t urn o f f the power switch and unplug t he power cord from[...]

  • Page 265

    USER’S GU IDE 5-14 4 . Gently wipe the scanner wi ndow with a soft dry cloth. Fig. 5-22 Cleaning the Scanner Window ! Caution Do not touch the scanner window wi th your fingers. Do not wipe the scanner window wi th cleaning alcohol (isopro pyl). 5 . Turn the drum unit upside down careful ly. ! Caution Handle the drum unit carefull y as it contain[...]

  • Page 266

    USER’S GU IDE 5-14 6. Clean the primary corona wire insi de the drum unit by gently sli ding the tab to the righ t and left several times. Fig. 5-23 Cleani ng the P ri m ary Corona Wire 7. Retu rn th e tab to the ho me position ( ▲ mark position) before reinstalling the d rum un it. ! Caution Be sure to posi tion the tab at the home pos ition, [...]

  • Page 267

    CHAPTE R 5 MAI NTENA NCE 5-15 RE-PACKING THE PRINTER ! Caution Whenever you transport t he printer, use the packing materi als which are provided with your printer. Al so, follow the steps below to re-pack the printer, or th e p r in ter may be da m ag ed which will vo id the printer’s warranty. 1. Turn off the power switch and unplug the pri nte[...]

  • Page 268

    USER’S GU IDE 5-16 4. Place the drum unit assembly in the plastic bag and seal the bag completely. Fig. 5-25 Placi ng the Drum Unit in the P l asti c Bag 5. Close the top cover, the exte nsion wire, and the output tray. 6. Wrap the printer in the plastic bag and place it in the original carton box with the original S tyrofoam packing material. 7.[...]

  • Page 269

    CHAPTER 6 TROUBLESH OOTING 6-1 CHAPTER 6 TROUBLESHOOTING ALARM INDICATIONS AT A GLANCE Operator Calls If a recoverable error occurs, the printer indicates an ‘operator call’ by blinking the Alarm la mp and any of the following lamps. Find the error and take t he proper action to correct it. The printe r automatically recovers from most errors, [...]

  • Page 270

    USER’S GU IDE 6-2 For errors shown below, t he printer indicates an operator cal l by blinking the Alarm lamp. If you use the printer wit h the supplied Windows driver, the status monitor will appear to indicate the error on your computer screen. The HL-1040/1050 printer al so prints some error mess ages on paper. Error Action COVER OPEN Close th[...]

  • Page 271

    CHAPTER 6 TROUBLESH OOTING 6-3 Error Action Serial Interface Overrun Error (For HL-1040/1050 Onl y) Press the panel switch to resume pr inting. The interface hardware may be damaged. Consult your dealer. Serial Interface Input Buffer Overflow (For HL-1040/1050 Onl y) Press the panel switch to resume pr inting. Check the communication parameters suc[...]

  • Page 272

    USER’S GU IDE 6-4 Service Calls If an unrecoverable error occurs, the printer indicates the need for a service call by lightin g all the lamps and th en the followin g combin atio n of lamps alternately : Service Call Fuser malfunctio n Laser BD malfunctio n Scanner malfunctio n ROM error Drum ●❍●❍ Alarm ❍ ● ●❍ Ready ❍❍ ❍ ?[...]

  • Page 273

    CHAPTER 6 TROUBLESH OOTING 6-5 PAPER JAMS Before you can clear a paper jam error, you need t o find the location of the paper jams. Locate t he position referring to the fol lowing figure. Fig. 6-1 Locating Paper Jam Position After locating the pos ition, clear the jammed paper referri ng to the following descri ptions. If the jammed paper is remov[...]

  • Page 274

    USER’S GU IDE 6-6 ! Caution Do not pull ja mmed pa per from the output t r a y. Be sure to open the top cover to remove the jam, or the fus er may get dirty with toner powder and may result in toner s catter on the next printed page or pages . Fig. 6-3 Do Not Pull the Jammed Paper from the Output Tray ❏ Paper Jam in the Multi-Purpose Sheet Feed[...]

  • Page 275

    CHAPTER 6 TROUBLESH OOTING 6-7 ❏ Paper Jam near the Drum Unit or at the Paper Output Tray If a paper jam has occurred near the drum unit , open the top cover and remove the drum unit. Then, pull t he jammed paper upwards and out of the printer. Instal l the drum unit and close t he top cover. Fig. 6-5 Paper Jam near the Drum Unit ❏ Paper Jam in[...]

  • Page 276

    USER’S GU IDE 6-8 Q & A This sect ion contains ques tions and answers for using your printer. If you have encountered a problem, find the quest ion relating to your problem and take the steps recommended to correct the problem. Setting Up the Printer Hardware Question Recommendat ion The printer does not work. Al l lamps are off. The printer [...]

  • Page 277

    CHAPTER 6 TROUBLESH OOTING 6-9 Question Recommendat ion Sometimes I get the m emory Full message. How can I correct this? Reduce the pr in t resolution or reduce th e complexity of your document and try again. (For HL-1050) Expand the printer memory by adding a commercially available SIMM. (For HL-1050) Change th e fo llowing settin g s in the supp[...]

  • Page 278

    USER’S GU IDE 6-10 Setting Up the Printer for DOS (For HL-1040/1050 Only) Question Recommendat ion I cannot print from my application s oftware. Check if the DOS app licatio n software interface settings match that of your printer: for exampl e, if you are using a parallel printer cable, you would most likely s et your DOS software print er port [...]

  • Page 279

    CHAPTER 6 TROUBLESH OOTING 6-11 Setting Up the Printer for Apple Macintosh Computers When the Optional RS-100M Serial Interface Is Installed into Your Printer (For HL-1040/1050 Only) Question Recommendat ion I cannot print from my application s oftware. Make sure that the supplied Macintosh printer driver is installed in the System Fo ld er and it [...]

  • Page 280

    USER’S GU IDE 6-12 Printing Question Recommendat ion The printer pr in ts u nexpectedly or it prints g arb age. Turn the p rinter off and o n again to reset th e printer. Make sure your application s oftware is correctly set up to use this p r in ter b y checking the printer settings in your application soft ware. (For HL-1040/1050) Check the pri[...]

  • Page 281

    CHAPTER 6 TROUBLESH OOTING 6-13 Question Recommendat ion The printer cannot print ful l pages of a document. A " MEMORY FULL " error message occu r s. (For HL-1040/1050 Onl y) (For HL-1050) Change th e fo llowing settin g s in the supp lied Windows driver and t ry again. The best combination of the foll owing settings may vary depending o[...]

  • Page 282

    USER’S GU IDE 6-14 Print Quality ! Caution You will clear a print q u ality prob lem b y replacing th e d r u m unit with a new one if the Drum lamp is on . The dru m u n it is at th e en d of its life. Question Recommendat ion Printed pages contain white stripes. Here come Flat-top ,he come. One thing I can tell you is you go to be free. Come to[...]

  • Page 283

    CHAPTER 6 TROUBLESH OOTING 6-15 Question Recommendat ion Toner scatters and stains the printed page. Fig. 6-10 Scattering Toner Clean the printer in terio r. See “Cleaning the Printer Interior and Drum Unit” i n Chapter 5. Make sure that you use paper that meets specifications. After the new toner cartrid g e is installed, the first 1 0 - 20 pa[...]

  • Page 284

    USER’S GU IDE 6-16 Question Recommendat ion Printed pages are bl urred at the center or either edge. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Pat-top ,he come. O[...]

  • Page 285

    CHAPTER 7 APPENDIX A-1 CHAPTER 7 APPENDIX PRINTER SPECIFICATIONS Printing Print Method Electrophot ography by semiconductor las er beam scanning Laser Wavelength: 780 nm Output: 5 mW max Resolut ion HL-820/1020: 600 dots/ inch (under Brother Pri nting Soluti on for Windows) HL-1040: 600 dots/i nch (under Brother Pri nting Soluti on for Windows / un[...]

  • Page 286

    USER’S GU IDE A-2 First P rint 15 seconds (when loading A4 or let ter-size paper from the multi-purp o se sheet feeder) Print Media Toner cartrid g e : Life Expectancy : 2,400 pages/new toner cart ridge 1,000 pages/start er toner cartridge (when printing A4- or lett er-size paper at 5% print coverage) NOTE : Toner life expectan cy will vary depe [...]

  • Page 287

    CHAPTER 7 APPENDIX A-3 Memory HL-820/1020/1040 : 2 MB HL-1050: 4 MB Expandable up to 36 MB b y installing an industr y standar d SIMM Diagnostics S elf-diagnostic program Electrical and Mechanical Power Source U.S.A. and Ca nada: AC 110 to 120 V, 50 / 60 Hz Europe and Australi a: AC 220 to 240 V, 50 /60 Hz Power Consumpt ion Printing: 280 W or less[...]

  • Page 288

    USER’S GU IDE A-4 PARALLEL INTERFACE SPECIFICATIONS ✒ Note To ensure best quality performance use an IEEE 1284 compliant parallel cable between the print er and your computer. Only IEEE 1284 cables support all of the advanced printing capabilities, like bi-directional communication. These cables will be clearly marked with “IEEE-1284”. Inte[...]

  • Page 289

    CHAPTER 7 APPENDIX A-5 ✒ Note To use bi-directional communication, an interface cable which has the pin connections above must be used. Pin 1 18 2 19 3 4 20 5 6 21 7 8 22 9 10 24 11 23 12 13 14 25 16 15 17 Shield Pin 1 19 2 20 3 21 4 22 5 23 6 24 7 25 8 26 9 27 10 28 11 29 12 17 13 15 14 30 31 33 32 34 36 35 18 16 Shield Fig. A-1 Paral l el Inter[...]

  • Page 290

    USER’S GU IDE A-6 UNIVERSAL SERIAL BUS (USB) INTERFACE (HL-1050 only) Interface Connector Pin Ass ignment Pin No. Si gnal 1 Vcc (+5V) 2 - Data Serial Data - 3 + Data Serial Data + 4 Ground 1 2 3 4[...]

  • Page 291

    CHAPTER 7 APPENDIX A-7 RESIDENT FONTS The following bitmapped font s are resident in this printer. ✒ Note HL-820/1020 printer does not have resident fonts inside the pri nter. HL-1040 : Bitmapped Fonts Brougham 10 (12 point ) upri ght/normal upright/bol d italic/normal italic/bold Brougham 12 (10 point) upri ght/normal upright/bol d italic/normal[...]

  • Page 292

    USER’S GU IDE A-8 Intellifont Compatible Fonts Alaska (Extrabold) Antique Oakland (Oblique, B old) Brougham (Oblique, B old, BoldOblique) Cleveland C ondensed Connecticut Guatemala Antique (Italic, Bo ld, BoldItalic) Letter Gothic (Oblique , Bo ld ) Maryland Oklahoma (Ob lique, Bold , BoldObliq u e) PC Tennessee Roma n (Italic, Bold, Bold Italic)[...]

  • Page 293

    CHAPTER 7 APPENDIX A-9 SYMBOL SETS/CHARACTER SETS OCR Symbol Sets (HL-1050 Only) When the OCR-A or OC R-B font is selected, the correspondi ng symbol set is al ways used. OCR-A OCR-B HP LaserJet IIP Mode ( HL-1040 ) ISO14 JIS ASC II ISO57 Chinese ISO11 Swedis h HP Spanish ISO17 Spanish ISO10 Swedis h ISO16 Portugues e ISO84 Portugues e ISO85 Spanis[...]

  • Page 294

    USER’S GU IDE A-10 EPSON Mode ( HL-1040/1050 ) US ASCII PC-8 PC-8 D/N PC-850 PC-852 PC-860 PC-863 PC-865 PC-8 Turkish German UK ASCII I French I Danish I Italy Spanish Swedish Japanese Norwegian Danish II UK ASCII II French II Dutch South African IBM Mode ( HL-1040/1050 ) PC-8 PC-8 D/N PC-850 PC-852 PC-860 PC-863 PC-865 PC-8 Turkish ✒ Note If y[...]

  • Page 295

    CHAPTER 7 APPENDIX A-11 ❏ HP LaserJet IIP / HP LaserJet 6P The following table s hows characters availa ble only in the corresponding character set. The numbers at the top of the table are code values with which characters are to be replaced in the Roman 8 character set. For other characters, see the character set of Roman 8.[...]

  • Page 296

    USER’S GU IDE A-12 ❏ HP LaserJet IIP/ 6P, EPSON FX-850, IBM Propri tner XL ❏ EPSON FX-850[...]

  • Page 297

    CHAPTER 7 APPENDIX A-13 The following table s hows characters availa ble only in the corresponding character set. The numbers at the top of the table are code values with which characters are to be replaced in the US ASCII character set. For other characters, see the character set of US ASCII.[...]

  • Page 298

    USER’S GU IDE A-14 Trademarks The Brother logo is a registered trademark of Brot her Industries, Ltd. Apple, the Apple Logo, and Macintosh are trademarks, registered in the United Stat es and other countries, and TrueType i s a trademark of Apple Computer, Inc. Epson is a regis tered trademark and FX-80 and FX-850 are t rademarks of Seiko Epson C[...]

  • Page 299

    CHAPTER 7 APPENDIX A- 15 REGULATIONS This product is designed for use in a professional environment. Federal Communications Commission(FCC) Declaration of Conformity (For USA Only) Responsible Party : Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911, USA TEL : (908) 704-1700 declares, that the products P[...]

  • Page 300

    USER’S GUIDE A- 16 Radio Interference (220-240 V Model Only) This printer complies with EN55022(CISPR Publication 22)/Class B. Before this product is used, ensure that you use a double-shielded interface cable with twisted-pair conductors and that it is marked “IEEE 1284 compliant”. The cable must not exceed 1.8 metres in length. Laser Safety[...]

  • Page 301

    CHAPTER 7 APPENDIX A-17 Declaration of Conformity (For Europe) We, Brother Inte rnational Europe Ltd., Brother H ouse 1 Tame Street, Guide Bridge, Aude nshaw, Manc hester M34 5JE, UK. decla re that this pr oduct is in conform ity with the following norm ative docum ents. Safety: EN 60950, EN 60825 EMC: EN 55022 Cla ss B, EN 50082-1 following the pr[...]

  • Page 302

    USER’S GU IDE A-18 For Finland and Sweden LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT Varoitus! La itteen käyttäm inen muulla kuin täs sä käyttöohjee ssa mainitulla tavalla sa attaa altistaa käyttäjän turvallis uusluokan 1 ylittävälle nä kymättömä lle lasersä teilylle. Varning – Om appara ten används på annat sätt ä n i denna [...]

  • Page 303

    CHAPTER 7 APPENDIX A-19 IMPORTANT - Wiring Information (For U.K. only) If the powe r cord supplied with this pr inter is not suitable f or your electr ical outlet, re move the pl u g fro m t h e mains co rd and fit an ap pro p riate th ree pin p lug . If the rep lacement p lug is intended to take a fuse then fit the same fuse as the original . If a[...]

  • Page 304

    INDEX A Alarm lamp ........................... 3–2, 6–1 auto-emulation switching .............. 1–4 B baud rate ...................................... 4–3 bitmapped font ............................. A–7 C character set ................................ A–9 control panel ........................ 1–2, 3–1 cover open ..................[...]

  • Page 305

    primary cor ona wire .................... 5–14 print method ..................................... A–1 overrun ...................................... 6–2 quality ...................................... A–1 speed ....................................... A–1 Print Config ................................... 3–4 Print Fonts I .................[...]