Brother DCP-387C manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Brother DCP-387C, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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First and foremost, an user manual of Brother DCP-387C should contain:
- informations concerning technical data of Brother DCP-387C
- name of the manufacturer and a year of construction of the Brother DCP-387C item
- rules of operation, control and maintenance of the Brother DCP-387C item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Brother DCP-387C alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Brother DCP-387C, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Brother service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Brother DCP-387C.

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Table of contents for the manual

  • Page 1

    USER’S GUIDE DCP-385 C DCP-383 C DCP-387 C DCP-585 CW Ver s i on 0 UK/I RE/GEN/SAF[...]

  • Page 2

    If y o u need to call Customer Service Ple ase com plete the fo llowing inform ation f or fu ture re fe r en ce : Mo del N umber : DC P-385 C, D CP-3 83C, DC P-38 7C and DCP -585 CW (Ci r cl e you r m ode l n um b er) Seri al Num be r: 1 Da te of Purchas e: Pla ce of P urchase: 1 The seria l numb er is on the back of the unit. Retain this User &apo[...]

  • Page 3

    i Compilati on and Public ation Notice Under the supervis ion of Brother Indus tries Ltd., this manual has been c ompiled and published, covering the lat est product desc r ipti ons and speci fications. The contents of this manual and the specif ications of this produc t are subject to change wit hout notice. Brother res erves the right to make cha[...]

  • Page 4

    ii EC Declaration of Conformity u nder the R & TTE Di re c t iv e[...]

  • Page 5

    iii Table of Conte nts Section I General 1 Gene ral Info rmat ion 2 Usi ng th e do cum en tat io n ..... .. ... .. .. .. ... .. .. ..... .. ... .. .. ... .. .. ..... .. ... .. .. ... .. .. ... .... ... .. .. ... .. .. . 2 Sym b ols a nd c on ve nti ons u se d in the doc um ent a tio n ..... .. ... .. .. ... .. .. ... .... ... .. .. . 2 Acce ss ing [...]

  • Page 6

    iv Section II Copy 4 Making cop ies 26 Ho w t o co py ... ... .. .. ... .. .. ... .. ..... .. .. ... .. .. .. ... .... ... .. .. ... .. .. ... .. ..... .. .. ... .. .. ... .. .. ..... .. ... .. .. .. 2 6 Mak in g a si ngl e co p y .... ... .. .. ... .. .. .. ... .... ... .. .. ... .. .. ... .... ... .. .. ... .. .. ... .. ..... .. .. ... .. .. .. 2[...]

  • Page 7

    v Pho to Ca ptu re Ce nte r™ p ri nt s etti ng s .. ..... .. .. ... .. .. ... .. ..... .. .. ... .. .. ... .. .. ..... .. ... .. .. ... .. . 45 Print Speed and Qualit y ..... . ... . .... ....... ....... ......... ....... . ... ........ ....... ....... . ..... ..... 46 Paper opti ons . ......... . .. ......... ......... . .... ....... . ..... ...[...]

  • Page 8

    vi B Trou bles hoo tin g a nd Ro uti ne M ai nte na nce 67 Troubles hooting .. ......... ........ ......... ......... . .... ....... . ..... ........ ....... . ..... ........ ....... . ..... . 67 If y ou a re ha vin g dif fic ul ty w ith your ma chin e .. .. ... .. ..... .. .. ... .. .. ... .. .. ..... .. ... .. .. .. 6 7 Error and Maint enance mes[...]

  • Page 9

    Section I General I General Informati on 2 Loa din g doc ume nts and p aper 9 General setup 21[...]

  • Page 10

    2 1 Using the documentati on 1 Thank y ou for buying a Brother m achine! Reading the d ocumenta t ion will help you make the most of your machine. Sy mbol s an d co nven tion s use d in the documen tati on 1 The fol lowing symbols and convent ions are use d througho ut the do cumentation. Acce ssin g the So ftw are Us er’s Gui de and Network User[...]

  • Page 11

    General Info rmation 3 1 c If the language s creen appears, click your langua ge. The CD-ROM Main Menu will appear. Note If this window does not appe ar, use Windows ® E xplorer to run the star t .exe program from t he root dir ectory of the Brot her CD-ROM. d Clic k Do cu mentat ion . e Clic k the docume nt ation y ou want to read.  H TML do c[...]

  • Page 12

    Chapter 1 4 View in g Do cu me nt at ion (For Mac int os h ® ) 1 a Turn on your Macintosh ® . I ns ert the Brother CD-RO M into your CD-ROM drive. The f ollowin g window will appear. b Double- click t he Document ation icon. c Double- click your language fol der. d Double- click top. html t o view t he Softwar e User’s G uide and Network Use r?[...]

  • Page 13

    General Info rmation 5 1 Acces sing Brother Support (For Windows ® ) 1 You can find all the contac ts you will need, such as Web suppor t (Brot her Sol utions Center) .  Clic k Br oth er Su pp or t on t he Main Menu. The f ollowing screen will app ear:  To access our web site (htt p :// ww w. bro th er.c om ), click Bro ther Home Pa ge . [...]

  • Page 14

    Chapter 1 6 C ont r ol p ane l o ve rvi ew 1 The DCP-385C , DCP-383C , DCP-387C and DCP-585CW h ave the same cont rol panel keys. 1 LCD ( liquid crystal d isplay) Displ ays message s on the screen to help y ou set up and use y our mac hine. Also , you can adj ust the a ngle of the LCD screen by lifting i t. 2 Nu m ber of C op ie s Use th is key to [...]

  • Page 15

    General Info rmation 7 1 7 Ink Ma nag ement Lets you c lean the print hea d, chec k the pr int quality, and c heck the availa ble ink volume. 8 Mo de k eys:  Scan Let s y o u ac ce ss Sca n m ode .  Photo Capture Lets you ac cess PhotoC apture Ce nter™ m ode. 9 War nin g LED Turns or ange an d blinks wh en the L CD displays an er ro r or an[...]

  • Page 16

    Chapter 1 8 Warn ing LED indicat ions 1 The Warni ng LED (li ght emitting diode) is a light that s hows t he status of the machine , as sho wn in the table. LED DC P st atus Descript ion Off Re ady The DCP is ready for use. Orange Cove r ope n The c over is open . Cl ose the cover. (See Error and Mainte nance messages on pag e 72.) Cannot Print Rep[...]

  • Page 17

    9 2 2 L oading pape r and other print m edia 2 Note To print on 10 x 15 cm or Photo L paper, you must use the phot o paper tray. (See Loading phot o paper on page 13.) a If the paper sup port fl ap is open, close it , and then clos e the paper support . Pull the p aper tray completel y out of the machine. b Lift the paper tray cove r (1). c With bo[...]

  • Page 18

    Chapter 2 10 d Fan the stack of paper well t o avoid paper jams and m isfeeds. Note Always make sur e t hat the paper is not curled. e Gently pu t the paper into the pap er tray print s ide d own and top edge in fir st. Check that the paper is fla t in the tray. f Gently adjust the paper side guide s (1) to the paper with both hands . Make sur e th[...]

  • Page 19

    Loading do cuments and paper 11 2 h Slowly push the pa per tray completel y into the machine . i While holdi ng the paper tray in place , pull o ut th e paper s upport (1) until it clicks, and then unfold the pape r support flap ( 2). Note Do not use the paper sup port flap for Legal paper . Loading enve lope s and po st cards 2 Abo ut en ve lo pe [...]

  • Page 20

    Chapter 2 12 Ho w to load en velop es and pos tcard s 2 a Before loa ding, press the corners and sides of envelo pes or post cards to make t hem as f lat as possible. Note If envelope s or post cards are ‘double- feeding, ’ put one envelope or post card in the pa per tray at a time. b Put envelope s or post cards in the paper tray with the addr[...]

  • Page 21

    Loading do cuments and paper 13 2 If you have pr oble ms w hen prin tin g on enve lopes , t ry th e foll owin g sugg estio ns: 2 a Make sur e t h e f lap is either to the si de of the envelope or to the back edge of the envel ope when printing. b Adjust the s ize and mar gin i n your applic ation. Loading p hoto pa pe r 2 Use the photo paper tray w[...]

  • Page 22

    Chapter 2 14 c Put the photo paper int o the photo paper tray and gently adjust the paper side guides to the paper. Make sur e the pa per sid e guides touch the side s of t he paper. Note • Be careful t hat you do not push the paper in too f ar; it may l ift at t he back of th e t ray and cause feed problems. • Always make sur e t hat the paper[...]

  • Page 23

    Loading do cuments and paper 15 2 Pr in ta ble ar ea 2 The print able area depends on t he settings in the applic ation you are us ing. Th e figures below show the unprin table areas on cut sheet paper and envelope s. The machine can print in the shaded areas of cut sheet paper when the Bor derless print feature is avail able and turned on. (Se e P[...]

  • Page 24

    Chapter 2 16 Accep table paper and other print medi a 2 The print qualit y can be affect ed by the type of paper y ou use in the machine. To get t he best print qu ality f or the settings you have chos en, alway s set t he Paper T ype to match the type of paper you load. You can use pl ain paper , inkjet paper ( coa t ed paper), glossy paper, trans[...]

  • Page 25

    Loading do cuments and paper 17 2 Im pr ope r Set u p DO NOT use th e following k inds of paper: • Damaged , curled, wrinkled, or irregu larly shaped paper 1 2 mm or great er • Extremely shiny or highly text ured paper • Paper t hat canno t be arrange d uniformly when s tacked • Paper made with a short grain Pape r c apac ity o f th e pa pe[...]

  • Page 26

    Chapter 2 18 Choosing t he right print m edia 2 Paper t yp e an d siz e f or ea ch ope r ati on 2 Pa per T ype Paper Size Usage Copy P h ot o C apt ure Printer Cut S heet Letter 216 × 279 mm (8 1/2 × 11 i n.) Yes Yes Yes A4 210 × 297 mm (8.3 × 11.7 in.) Yes Yes Yes Legal 216 × 356 mm (8 1/ 2 × 14 i n.) Yes – Yes Exec utive 184 × 267 mm (7 [...]

  • Page 27

    Loading do cuments and paper 19 2 P ap er weig ht, th ic kn es s a nd cap ac i ty 2 1 Up t o 10 0 s heet s of 80 g/ m 2 (20 lb) pape r. 2 For Pho to 10 × 15cm pape r and Phot o L pa per, us e t he pho to pa pe r tray . (See Lo ad ing ph ot o pap er on pa ge 1 3. ) Pape r Type Weight Thickness No . of sheets Cut Sheet Plain Paper 64 to 120 g/m 2 0.[...]

  • Page 28

    Chapter 2 20 Loadin g documents 2 You can make copies and scan from the scann er glas s . Using t he sc an ne r glass 2 You can use the sc anner glass to copy or scan page s of a book or one page at a time. Do cume nt Size s S upp orted 2 How to l oad d oc ument s 2 a Lift the docu m ent cov er. b Using the document guidelines on the left and top, [...]

  • Page 29

    21 3 3 Paper s ettings 3 Pape r Type 3 To get the be st prin t quality , set the machine for th e type o f paper you a re using. a Press Me nu . b Press a or b to choose General Setup . Press OK . c Press a or b to choose Paper Type . d Press d or c to choose Plain Paper , Inkjet Paper , Brother BP71 , Other Glossy or Transparency . Press OK . e Pr[...]

  • Page 30

    Chapter 3 22 Sleep Mode 3 You can choo se how long the m achine must be idle ( from 1 to 60 minutes) bef ore it goes into slee p mode. T he ti mer wil l restart if any oper ation is carried out on t he m achine. a Pres s Menu . b Pres s a or b to choose General Setup . Pres s OK . c Pres s a or b to ch oos e Sleep Mode . d Pres s d or c to choose 1[...]

  • Page 31

    General setup 23 3 Sett ing the bac klight bright nes s 3 If you are having diff iculty reading the LCD, try changing t he bright ness setting. a Press Me nu . b Press a or b to choose General Setup . Press OK . c Press a or b to choose LCD Settings . Press OK . d Press a or b to choose Backlight . e Press d or c to choose Light , Med or Dark . Pre[...]

  • Page 32

    Chapter 3 24[...]

  • Page 33

    Section II Cop y II Making copies 26[...]

  • Page 34

    26 4 How to copy 4 Making a single c opy 4 a Load your docum ent . (See Loading doc uments on page 20 . ) b Pres s Mono S tart or Colour Sta rt . Ma king m ulti ple cop ies 4 You can ma k e up to 99 copies in one print run. a Load your docum ent . (See Loading doc uments on page 20 . ) b Pres s + or - repeated ly until the number of copie s you wan[...]

  • Page 35

    Making c opies 27 4 If you have fi nished choosi ng settings, press Mo no St ar t or Col o ur St art . If you want to choose more setti ngs, press a or b . Note You can save some of the set tings t hat you use most o ften b y s etting t hem as defaul t. Thes e settings will stay unt il you chang e them a gain. (See Setting your chang es as a new de[...]

  • Page 36

    Chapter 4 28 f If y ou do not w ant to c hange a dditional settings, pres s Mono Start or Colour Sta rt . Note • Page Layout is not availa ble with Enlarge/Reduce . • Fit to Page opti ons are not av ailable with Page Layout , Book Copy and Watermark Copy . • Fit to Page does not work proper ly if the documen t on t he scanner glass is skewed [...]

  • Page 37

    Making c opies 29 4 Place your docume n t face down in the dir ecti on show n be low .  2 in 1 (P )  2 in 1 (L )  4 in 1 (P )  4 in 1 (L )  Po st er ( 3 x 3 ) You can make a poster size co py of a photograp h. Adjusting Brightness and Co nt ras t 4 Brig htne ss 4 You can adjus t the copy b r ight ness to mak e co pi e s da r k er o r[...]

  • Page 38

    Chapter 4 30 Pa per op ti ons 4 Paper Ty pe 4 If you are copying on speci al paper, set the machi ne for the typ e of paper you are using to get th e best print qualit y. a Load your docum ent . b Enter the nu m ber of copies you want . c Pres s a or b to c hoose Paper Type . d Pres s d or c to c hoose Plain Paper , Inkjet Paper , Brother BP71 , Ot[...]

  • Page 39

    Making c opies 31 4 Water mark Co py 4 You can place a logo or text into your document as a Watermark. You can selec t one of the template wate r marks , data from your medi a cards or USB Flash m emory drive, or sca nned dat a . Note Watermark Copy is not avail able with Fit to Page , Page Layout and Book Copy . Usin g a te mplate data 4 a Load y [...]

  • Page 40

    Chapter 4 32 Us ing a sc anne d pa per d ocum ent as yo ur w at er ma r k 4 a Enter the nu m ber of copies you want . b Pres s a or b to choose Watermark Copy . Pres s OK . c Pres s d or c to choose On . d Pres s a or b to choose Current Setting . Pres s OK . e Pres s a or b to choose Scan . P ress OK and set the page that you want to use as a wate[...]

  • Page 41

    Section III Direct Photo Printing III Pr inting ph otos from a memo ry car d or USB F las h me m o ry d riv e 34 Pr inting ph otos from a camer a 52[...]

  • Page 42

    34 5 PhotoCapture Center™ Operations 5 Pr inti ng fro m a me mory card or USB Flash m emor y dr ive without a PC 5 Even i f your machi ne is not conne cted to your comput er, you can print photos direc tly from digit al camera med ia or a USB Flash m emory dri ve. (See Prin t Images on page 37.) Sc anni ng to a memo ry ca rd or USB Flash memory d[...]

  • Page 43

    Pri nting photos fr om a m emory car d or US B Flash m emor y drive 35 5 Memor y car ds o r a U SB Flas h memor y dr ive fold er st ruct ure 5 Your mac hine is design ed to be c ompatibl e with moder n dig ital camer a image files and mem ory cards o r USB Flash memo ry drive; however, please rea d the points b elow to avoid error s:  The i mage[...]

  • Page 44

    Chapter 5 36 Getting star ted 5 Firm ly put a m emory card or USB Flash memory drive i nto t he correct slot. 1 US B Fla sh m e m ory d r ive 2 Com pactFlash ® 3 SD, SDHC 4M e m o r y S t i c k ® , Memo ry Stick P ro™ 5 xD-Picture C ard™ CAUTION The USB direct interf ace supports only a USB Flash mem ory drive, a PictBri dge compat ible camer[...]

  • Page 45

    Pri nting photos fr om a m emory car d or US B Flash m emor y drive 37 5 Ente ring Phot oCa pture mode 5 After you insert the memo r y card or USB Flash memory drive, pres s the ( Ph oto C a ptur e ) key to illuminat e it in blue and dis play the P hotoC apture opt ions on the LCD. The LCD shows: Pre ss a or b to sc roll t hrough t he Ph oto C a pt[...]

  • Page 46

    Chapter 5 38 Print In dex (T hum bnails) 5 The Photo Capture Center™ as s igns numb ers for i mages (s uch as No. 1, No.2, No.3, and s o on). The Photo Capture Center™ us es these numb ers to ident ify each picture. You can pri nt a t humbn ail page. This will sho w all the pictures o n th e memory ca rd. Note Only file names t hat are 8 charac[...]

  • Page 47

    Pri nting photos fr om a m emory car d or US B Flash m emor y drive 39 5 e Repeat step d un til you have ent ered all the image num bers that you want to print. (For e x ample, enter 1 , OK , 3 , OK , 6 , OK to print images No.1, No.3 and No.6.) Note You can enter up to 12 charac t er s (incl uding commas) for the image numbers y ou want to print. [...]

  • Page 48

    Chapter 5 40 En ha nce S kin-T one 5 Enha nce Skin-T one is best used for ad justing por trait photographs . It detec ts human s ki n col our in you r photos and adjusts t he image. a Make sure you have put a mem o ry card or U S B F lash memory dri ve in the correct slot. Pres s ( Photo Ca pture ). b Pres s a or b to c hoose Enhance Photos . Pres [...]

  • Page 49

    Pri nting photos fr om a m emory car d or US B Flash m emor y drive 41 5 Re mov e Re d-E ye 5 The machi ne detects eyes in you r phot os and will at tempt to remov e red-eye from your photo. Note There are some cases when red-ey e may not be removed. • When the f ace is t oo s mall in th e image . • When t he face is turnin g too far up, down, [...]

  • Page 50

    Chapter 5 42 Sepi a 5 You can conv ert t h e colour of your photo to sepia. a Make sure you have put a mem o ry card or U S B F lash memory dri ve in the correct slot. Pres s ( Photo Ca pture ). b Pres s a or b to c hoose Enhance Photos . Pres s OK . c Pres s d or c to c hoose you r photo. Pres s OK . d Pres s a or b to c hoose Sepia . Pres s OK . [...]

  • Page 51

    Pri nting photos fr om a m emory car d or US B Flash m emor y drive 43 5 Print All Photos 5 You can print al l the photos on your m emory card or USB Flash memory driv e. a Make sure you h a ve put a memory card or USB Flash m emory d r ive i n the correct slot. Press ( Photo C aptur e ). b Press a or b to choose Print All Photos . Press OK . c Pre[...]

  • Page 52

    Chapter 5 44 Trimming 5 You can trim y our photo an d print a p art of the ima ge. Note If your photo is very s m all or has irregul ar proport ions you may not be able to trim the photo. The LCD wil l dis play Image Too Small. or Image Too Long. a Make sure you have put a mem o ry card or U S B F lash memory dri ve in the correct slot. Pres s ( Ph[...]

  • Page 53

    Pri nting photos fr om a m emory car d or US B Flash m emor y drive 45 5 PhotoCapture Ce nter™ print s ettings 5 You can change the print set tings temporarily for the n ext print. The mac hine ret urns to i ts def ault setti ngs aft er 3 minut es. Note You can save the p r int settings you use m ost oft en by s etting t hem as def ault. (See S e[...]

  • Page 54

    Chapter 5 46 Print S pee d and Q ua lity 5 a Pres s a or b to c hoose Print Quality . b Pres s d or c to c hoose Normal or Photo . Pres s OK . c If y ou do not w ant to c hange a dditional settings, pres s Co lour Start to prin t. Pa per op ti ons 5 Paper Ty pe 5 a Pres s a or b to c hoose Paper Type . b Pres s d or c to choose the paper type you a[...]

  • Page 55

    Pri nting photos fr om a m emory car d or US B Flash m emor y drive 47 5 Adjustin g Bright ness, Co ntrast and C olour 5 B rig ht ness 5 a Press a or b to choose Brightness . b Press d or c t o make a darker or light er print. Press OK . c If you do no t want to cha nge additiona l settin gs, press Colour Start t o pri n t. Cont rast 5 You can choo[...]

  • Page 56

    Chapter 5 48 Cropp ing 5 If your photo is too long or wide to fit th e ava ilable space on your cho sen l ayout, par t of the image will automatical ly be cropped . The fact ory setti ng is On . If y ou wan t to pri nt the whol e imag e, turn this se tting to Off . If you are also using the Borderl ess settin g, turn Borderless to Off . (S ee Bord [...]

  • Page 57

    Pri nting photos fr om a m emory car d or US B Flash m emor y drive 49 5 Se t ting yo u r ch an ge s a s a new default 5 You can sav e the pr int setti ngs you u s e m ost often by setti ng t hem as the default setti ngs. These setting s will stay until you change them again. a Press a or b to choo se your new s etting. Press OK . Repeat this s tep[...]

  • Page 58

    Chapter 5 50 H o w to scan to a memory c ard or USB Flash m emor y dr ive 5 You can sca n monochrome and colour doc um ents int o a memory card or USB Fl ash memory drive. Monochrome doc uments will be stor ed in P DF (*.PDF ) or TIFF (*.TIF) f ile form ats. Colour documents may be stored in PDF ( *.P DF ) o r J P EG (* .J PG) fi l e fo rm a ts. Th[...]

  • Page 59

    Pri nting photos fr om a m emory car d or US B Flash m emor y drive 51 5 Ho w to set ne w defa ult 5 You can set your own default setti ng. a Press ( Scan ). b Press a or b to choose Scan to Media . Press OK . c Press a or b to choose Set New Default . Press OK . d Press + to choos e Yes . e Press Sto p/Ex it . Ho w to rese t t o fa ct or y set tin[...]

  • Page 60

    52 6 Printing ph otos directly from a PictBridge cam era 6 Your Brothe r machine s upports t he Pict Bridge standar d, allowing you to connect to and print photos direc tly from any Pict Bridge compati ble digital camera. If your camera is using t he USB Mass Stor age standard, you can als o print photos from a digital c amera witho ut PictB ridge.[...]

  • Page 61

    Printing photo s from a camera 53 6 Printing Images 6 Note Remove any memory cards or USB F las h memory drive f rom the m achine b efore conne c ting a digi tal camera. a Make sure that your ca m era is turned off. C onnect y our came r a t o the USB direct interf ace (1) on t he m achine us ing the U SB cable. 1 USB direct interfac e b Turn on th[...]

  • Page 62

    Chapter 6 54 Pri nt in g I mag es 6 Note Remove any memo ry ca rds or U SB F lash memory drive fro m t he machin e before connect ing a digital camer a. a Make sure t hat yo ur camera i s tu rned off. Con nect y our camera to the USB direct interfac e (1) on the machine u s ing the USB cable. 1 USB d irect interfa ce b Turn on t he ca mera. c Follo[...]

  • Page 63

    Section IV Software IV Software an d Network featu res 56[...]

  • Page 64

    56 7 The CD-ROM inc ludes the Softwar e User’ s Guide and Net work U s er’s Guide (DC P -58 5CW only) for fe atures available when c onnected to a c omputer (for exam ple, pri nting and scanning). The guide has easy to use links that, when clicked, will take y ou directly to a p articul ar sect ion. You can fi nd info r mation on th ese featur [...]

  • Page 65

    Section V Appendixes V Safety and Leg al 58 Trou blesh ooting a nd Ro utine Maintena nce 67 M enu a nd Feat ures 87 Specifi cations 10 1 Glossar y 11 4[...]

  • Page 66

    58 A Choosing a lo catio n A Put yo ur machin e on a flat, stab le surface that is free of vibr at ion and s hocks, such as a desk. Put the mac hine near a standard gr ounded electri c a l socket. Choo s e a location wher e t he temper ature r emains between 10 ° C and 35 ° C. WARNING DO NOT put the machine near heat ers, air condit ioners, refri[...]

  • Page 67

    Sa fety and Le gal 59 A T o use the m ach ine s afel y A Please kee p these instru c tion s f or later ref e r ence an d read them be fore attempt ing any maintenanc e. WARNING There are high volt age electrodes inside th e machin e. Before you clean the inside of th e machine, make sure y ou have unplugge d the power cor d from the elect rical soc[...]

  • Page 68

    60 DO NOT put your hand s on the edge of the paper tray under the paper tray c over. Doing this may caus e injury. DO NOT touch the area s haded in the illustr ation. Doing this may cause inju ry. When mov ing t h e machine you must lift it from the base, by placi ng a hand at each side of the unit as s hown in the illust ration. DO NOT carry the m[...]

  • Page 69

    Sa fety and Le gal 61 A DO NOT use flam m able su bstances, any type of spr ay liquid or aerosol cleaners to clean the inside or outsid e of the machine. Doing this may cause a fire or electrical shock. If the m achine be comes hot , releases smoke, or generates any stron g smells, immediate ly turn off the power switch and unplug the m achi ne fro[...]

  • Page 70

    62 Import ant s afe ty inst ruct ions A 1 Read all of these inst ructions. 2 Save them for later reference. 3 Follow all warni ngs a nd instruct ions m arked on the p roduct. 4 DO NOT use this product near water. 5 DO NOT place thi s product on an unst able cart, stand, or table. The pr oduct may fall, causing serious dam age t o the produc t. 6 Sl[...]

  • Page 71

    Sa fety and Le gal 63 A IMPORTANT - F or yo u r s afety A To ensur e safe operat ion, the suppli ed three- pin plug must be inserted o nly into a s tandard three- pin electr ical socket tha t is effectivel y grounded throug h the norm al household wiring. The fa c t that the equipment operates s atisfac t oril y does not imply that t he power i s g[...]

  • Page 72

    64 EU Dire ct ive 20 0 2/9 6/E C an d EN 50 419 A This equi pment is mark ed with the above re c ycli ng sy mbol . It means that at the en d of the lif e of the equi pment you must dispose of it separa tely at an appropriat e collec t ion point and not place it in th e normal domestic u nsorted waste st ream. Th is will benefit the env ironment f o[...]

  • Page 73

    Sa fety and Le gal 65 A L egal limi tations for copying A It is an offence to make reproduc tions of certai n items or docu m ents with the intent to commit fraud. Thi s memorandum is inten ded to be a gu ide rather than a complete list . We suggest yo u check with relev ant legal authorit ies if in doubt about a particula r item or document. The f[...]

  • Page 74

    66 Tradem arks A The Bro ther logo is a r egis tered trademark of Brother In dustries, Ltd. Brot her is a regist ered trademark of Brother Indust ries, Ltd. Mul ti-Function Link is a regist ered trademark of Brother Int ernational Corpo ration. © 2 008 Brot her Ind ustries, L td. All r ights reserved. Windo ws Vista is either a registered trademar[...]

  • Page 75

    67 B B T roubles hooting B If you think there is a pro blem with your machine, check the chart below and fol low the troubles hooting tips. Most problems can be easil y resolved by yo urself. If you need additi onal help, the Brother Solutions Center offers the latest FAQs a nd troubl eshooting tips. V is it us at http:// solutions. brother.com . I[...]

  • Page 76

    68 Po or pr int qual ity Use on ly Ge nui ne Br other Con sum able s as ink fro m othe r ma nufac tu res c an cause pr int qual ity p robl em s. Check the print q uality . (See Ch ecki ng the pri nt qual ity o n pa ge 82 .) Mak e s ure t hat th e Me dia T ype set ti ng in the pri nt er dri ver o r th e Pap er Ty pe set tin g in th e mach ine’ s m[...]

  • Page 77

    Troubleshooti ng a nd Rou tine Maintenan ce 69 B T he pr in tout s ar e wri nkl ed. In the printer driver Advanced tab, click Colour Set tings , a nd uncheck Bi- Dir ec tio na l Pr int in g . Ma ke s ure you are usin g Br othe r Or igi nal In nobe ll a™ in k. Ca nnot per for m ‘P age L ayo ut’ pri ntin g. Ch eck that the pape r s ize set ting[...]

  • Page 78

    70 So ftwar e Dif ficult ies Dif ficulty Sugg est ions Cannot instal l soft ware or p rint. Run the Re pair MFL-Pr o Suit e progra m on the CD-ROM. Th is prog ram will re pair and r eins tal l the soft w are. ‘ Devic e B usy ’ Mak e s ure the mac hine is n ot sh owi ng a n er ror mess age on t he L CD. Ca nnot pr int ima ges fr om FaceF ilter S[...]

  • Page 79

    Troubleshooti ng a nd Rou tine Maintenan ce 71 B Ne twor k Dif ficult ies Diffic ulty Sugg esti ons Ca nnot pr in t ove r th e N etw ork. Ma ke s ure that you r mac hine i s po were d on and is o nline and in Read y m ode. Pr int a Net work Confi guratio n list (s ee Pri nti ng Repo r ts on page 23) a nd ch eck th e curre nt Net wor k set ting s pr[...]

  • Page 80

    72 Error and Mainte nance me ssa ges B As wi th any s ophisticat ed office pr oduct, errors may oc cur. If this happ ens, your m achine ident ifies the err or and shows an error m essage . The most common er ror and maintenance m essages are sho wn b elow. You can cor rect m ost er rors and routine maint enance by you r self. If you need more help,[...]

  • Page 81

    Troubleshooti ng a nd Rou tine Maintenan ce 73 B Cover is Open T he scanner cov er is not cl osed co m p le t e ly . Lift th e scan ner cover and then c lose it again . The ink cartrid ge cover is not co m p le t e ly c lo se d. Firml y close the ink cart ridge cov er until it clicks . Data Remaining Prin t data is le ft in th e machine's me m[...]

  • Page 82

    74 No Paper Fed The mac hine is ou t of paper or paper is no t properly loaded in the paper tr ay. Do one of the fo llowing:  Refill the pap er in the paper tray, an d then press Mono Start or Colo ur Sta r t .  Remov e the pa per and l oad it again and then press Mo no St ar t or Colo ur Sta r t . The Jam Clear Cover is not closed proper ly.[...]

  • Page 83

    Troubleshooti ng a nd Rou tine Maintenan ce 75 B Error animation B Error animat ion displays step- by-step instruct ions when paper gets jammed or ink cartridg es become empty. You can read the steps at your own pace by pressing c to see the next s tep and d to go backward. If you do not press a key, after 1 minute the anim ation starts runni ng au[...]

  • Page 84

    76 e Close the Jam Clear Cov er. Make sure the cover i s closed properly. f Using both hands , use t he finger hold s on both sides of the mach ine t o lift the scanner cover (1) unt il it locks securely in the open po sition. Make sure that th ere is no jammed paper left insi de the machine. Chec k both e nds of t he print carri age. Note • If t[...]

  • Page 85

    Troubleshooti ng a nd Rou tine Maintenan ce 77 B h Push the paper tray f ir m ly back int o the machine. While holdi ng the pa per tray in place , pull out the paper s upport u ntil it clicks and unf old the paper support fl ap. Note Make sur e you pull out the paper support until it clicks. Routine m aintenanc e B R eplac ing t he ink cart rid ges[...]

  • Page 86

    78 b Press the l ock releas e lever as s hown to release the cart ridge ind icated on the LCD. Re move t he cartridge from the machine. c Open the new ink cartr idge bag for the colour shown on the LCD, and then take out t he ink car tridge . d Turn th e green k nob on the p r otect ive yello w cap cl ockwi se unt il it clicks to release th e vacuu[...]

  • Page 87

    Troubleshooti ng a nd Rou tine Maintenan ce 79 B f Gentl y push the ink cartri dge until it clicks, and then close the ink cartridge cover. g The mach ine will autom atically res et the ink dot coun ter. Note • If you replac ed an ink cartr idge, for example Black, the LCD may as k you t o verif y that i t was a brand new one ( Did You Change Bla[...]

  • Page 88

    80 C leani ng th e ou tsi de of the mach ine B CAUTION Use neutr al detergent s. Cleaning with vol atile liquids suc h as t hinner or benzine will damage the ou t side surfac e of the machine. DO NOT use cleani ng material s that contain ammonia. DO NOT use isopropy l alcohol to remov e dir t fr o m the cont r ol panel. It m a y crack the panel. Cl[...]

  • Page 89

    Troubleshooti ng a nd Rou tine Maintenan ce 81 B Cl e an in g th e m ach ine p rin ter p lat en B WARNING Be sure to unplug the machine from the electri cal socket befor e cleaning th e printer platen (1 ). a Lift the scanner cover unt il it locks securely into the open position. b Clean the mac hine printer plat en (1) and the a rea aro und it, w [...]

  • Page 90

    82 C lea ning the prin t he ad B To mainta in print qualit y, the machine will automat icall y clean t he print head wh en needed. You can start the cleani ng proce s s manu ally if there is a print quali ty problem. Clean t he print hea d and ink cart ridges if you get a horizontal line or blank text in the t ext or gra phics on y our print ed pag[...]

  • Page 91

    Troubleshooti ng a nd Rou tine Maintenan ce 83 B i After cl eaning is finished, press Colour St art . The mac hine st arts print ing t he Print Qualit y Check Sheet again and then retu rn s to ste p e . j Press Sto p/Ex it . If you repeat this proced ure at least five times and t he print quality is s t ill poor, repla c e t he ink c artridge f or [...]

  • Page 92

    84 C h e cking the i nk v o l ume B You can c heck the ink that i s lef t in t he cart ridge. a Pres s Ink Management . b Pres s a or b to c hoose Ink Volume . Pres s OK . The LCD show s the in k volume. c Pres s Stop/Ex it . Note You can check the ink volum e f rom your comput er. (S ee Printing for Windows ® or Print ing and Faxing for Maci ntos[...]

  • Page 93

    Troubleshooti ng a nd Rou tine Maintenan ce 85 B CAUTION Make sure that the pla s tic tabs on bot h sides of the green prot ective part (1) have se curely clicked into place (2). If you are not able t o fin d the gr een protectiv e part, DO NOT remove the ink cartridge s before shippin g. I t is essent ial that the machine be shipp ed with either t[...]

  • Page 94

    86 h Wrap the machi ne in the bag and put it in the ori ginal cart on with t he or iginal packing mate r ial. i Pack the print ed materials in the orig inal carton as shown below. Do not pack t he used ink cartr idges in the carton. j Close the cart on and t ape it shut.[...]

  • Page 95

    87 C C On-sc reen p rogrammi ng C Your mac hine is design ed to be e asy t o operate with LCD on-s creen programming using the menu keys . User-friendly programm ing helps you t ake full advan tage of all th e menu selections your mac hine h as to offer. Since your programming is done on t he LCD, we hav e created step-by-st ep on-s c reen instruct[...]

  • Page 96

    88 Menu table C The menu tabl e will help you underst and the menu selections and opti ons that are found in the machi ne's progr ams. The f actory settings are shown in B old wit h an ast erisk. Menu () Leve l 1 Lev el 2 Lev el 3 Opt ions De scr ipt ion s Pa ge General S etup Pape r Typ e — Plai n Pap er * Inkjet Pa per Brother B P71 Other [...]

  • Page 97

    Menu and F eatur es 89 C Network menu (DCP-585 CW only) Level1 L evel2 Level3 Level4 Option s De scriptio ns Network Wired L AN TCP/ IP BOOT Me thod Auto * Static RARP BOOTP DHCP Ch oo se s the BOOT method th at be st suit s yo ur need s. IP Address [0 00-2 55] . [0 00-2 55]. [0 00-2 55]. [0 00-2 55] Enter the IP addr ess . Subnet Mask [0 00-2 55] [...]

  • Page 98

    90 Network (C onti nu ed) Wired LAN (C ont i nued) Ethernet — Aut o * 100B-FD 100B-HD 10B-FD 10B-HD Cho oses t he Eth ern et link mode. WLAN TCP/IP BOOT M ethod Aut o * Static RARP BOOTP DHCP Cho oses t he BOOT method that be st suit s your ne eds. IP Address [0 00-255]. [000-255] . [000-255] . [000-255] Enter th e IP addr e ss. Subnet Mask [000-[...]

  • Page 99

    Menu and F eatur es 91 C Network (Co nti nu ed) WLAN (Con ti nued ) TCP/IP (C onti nu ed) APIPA On * Off Au toma tica lly al locat e s the I P add r es s from the link -local addre ss ra ng e. Setup Wiz ard — — Y o u ca n c onf ig ure y ou r pri nt se rv er. SES / WPS / AOSS — — Y ou ca n e asi ly c onf ig ure y ou r wi rel es s net wor k s[...]

  • Page 100

    92 Menu ( ) (con tinued) Cop y (Default display) Level1 Lev e l2 Level3 O ptio n s Descriptio ns P ag e Print Rep orts Help List — — Yo u ca n p rint t he se lis ts and r epo rts . 23 User Settings —— Network Config —— Machine I nfo. Seri al No . — — Lets yo u chec k th e seri al numb er of yo ur mac hine . 84 Initial S etup Date &a[...]

  • Page 101

    Menu and F eatur es 93 C Paper Type —— Plain Paper * Inkjet Pape r Brothe r BP7 1 Other Gloss y Transp arenc y Cho os e th e pape r ty pe tha t matc hes th e pa per in t he tray. 30 Paper Size —— A4 * A5 10x15c m Letter Legal Ch oose the pape r si ze t hat matc hes th e pa per in t he tray. 30 Brightness —— Ad just s the br ig htnes s o[...]

  • Page 102

    94 Waterma rk C opy W atermark Copy — On Off * (If y ou cho os e On , see th e watermark c o py se tt i ng s in th e fol lowi n g tabl e .) Yo u ca n p lace a lo go or text in to yo ur docu men t as a Wa te rma rk . 31 Cur rent Se tti ng —— Exit —— Se t New Defa ul t —— Yes No Yo u ca n sa ve y our co py settings . 32 Factory R eset ?[...]

  • Page 103

    Menu and F eatur es 95 C Watermark Cop y Setting s Op tion 1 Opti on2 Optio n3 Opt ion4 De scr ipti ons Page Template — Te xt CONFI DENTIA L * DRAFT COPY Places a text i nto your document as a W atermark us ing a t em pl ate. 31 Positio n A B C D E * F G H I Pattern Size Small Medium * Large Angle -90 ° -45° * 0 ° 45 ° 90 ° Transpa rency -2 [...]

  • Page 104

    96 Media ( S elec t im ag e fr om me di a) Positi on A B C D E * F G H I Pattern Places a logo o r text in to your do cum en t as a W ater ma rk u si ng an im ag e from rem ovabl e medi a . 31 Size Smal l Medium * Large Angle -90 ° -45° * 0 ° 45 ° 90 ° Transp arenc y -2 -1 0 * +1 +2 Apply — Scan (S et pa ge an d pre ss st ar t) Transp arenc [...]

  • Page 105

    Menu and F eatur es 97 C Ph oto Ca ptu re ( ) Leve l 1 Lev el 2 Leve l 3 O pti on s Desc rip t ion s Pa ge View Photo(s) — — See the pri nt setting s in the fo llow i ng ta bl e. Yo u ca n pre vi ew yo ur phot os o n the LC D. 37 Print Index — Layout Fo rmat 6 Images/Line * 5 Images/Li ne You can pri nt a thu mbn ai l page . 38 Paper Typ e P [...]

  • Page 106

    98 Print Setti ngs Opt ion 1 Opti on2 Opt ion3 O ption 4 De scri ptions Page Print Qua lity (N ot ava i labl e for DPOF prin ting) Normal Photo * — — C hoo se th e prin t qual ity . 46 Paper Typ e Plain P aper Inkjet Paper Brother BP71 Other G lossy * — — C hoo se th e pape r type . 46 Paper Siz e 10x15cm * 13x18cm A4 Letter (W he n A 4 o r[...]

  • Page 107

    Menu and F eatur es 99 C Cropping On * Off — — Crop s t he im age ar ou nd t he ma rg in to fi t th e pa pe r s iz e or p rint size. Turn this feat u re o ff if you want to pr int whol e imag es o r pre ve nt unw a nte d cr oppi ng. 48 Borderless On * Off — — Expa nd s th e p rin tab le are a to fi t the edges of th e paper. 48 Date Print ([...]

  • Page 108

    100 Scan ( ) Leve l 1 Opt ion 1 Opti on 2 Opt ion 3 D escri pti ons Page Sca n to E-mail — — — You can s can a mo noch ro me or a co lour docu m ent into your E -ma il ap pl ic atio n. See Soft wa re User's Guide on the CD-ROM . Scan to Image — — — Yo u ca n scan a co lo ur pi cture into your grap hics appl ica tio n. Scan to O CR [...]

  • Page 109

    101 D D Genera l D Specifications D Printer Type Ink jet Print Meth od Black: Colour : Piezo wit h 94 × 1 nozzle Piezo wit h 94 × 3 nozzle s Memory Capa city (DCP-385C, DCP-383 C and DC P -38 7C) 32 MB (DCP-585CW ) 40 MB LCD (l iquid cryst al display ) W id e 3.3 in. (83.8 mm) Color LCD Power Source AC 22 0 to 2 40V 50/60H z Pow er Co ns ump t io[...]

  • Page 110

    102 1 Thi s de pe nd s on pr int ing co nd iti on s. Di mens ions (DCP-385C , DCP-383C, DCP-387C and DCP-585CW) We ight (DCP -385C, DCP-383 C and DCP -387C) 7.2 kg (DCP-585CW) 7.2 kg Noise Operating : L PA m = 50 dB or less 1 No ise per ISO92 96 Operating : L WA d = 6 4.3 dB(A ) (Mono) L WA d = 61.6 dB(A) (Colour) Office equi pm ent wit h L WA d>[...]

  • Page 111

    Sp ecifications 103 D Prin t media D 1 Use onl y tr anspa r enci es re com men de d for inkj et pr int ing. 2 For glos sy p ap er o r tra nsp are nci e s, we rec omm e nd r emo vi ng pr int ed page s f rom th e p ap er tra y im me diat e ly af ter they ex it the m ach in e to a voi d sm ud gi ng . 3 See Pap er t ype and siz e f or e ach oper ati on[...]

  • Page 112

    104 Cop y D Co lour /M onoc hro me Yes/Ye s Docum ent Size Scanner Gla ss W idth: Max. 215.9 mm Scanner Gla ss Length: Max. 297 mm Copy Width: Max. 210 mm Mul tip le C opi es Stacks up to 99 pages Enlarg e/Reduce 25% to 400% ( in in c rement s of 1%) Resol ution (Monochrom e)  Scans up to 1200 × 1200 dpi  Prints up to 1200 × 1200 dpi (Colou[...]

  • Page 113

    Sp ecifications 105 D PhotoCapture Ce nter™ D 1 Memory cards, a dapters a nd USB Fla s h memory drive a re not included. 2 16M B to 2G B 3 4GB to 8G B 4 xD -Pi ctur e Ca rd™ Conv enti onal Car d fr om 16MB t o 51 2MB xD-Pict u re Ca rd ™ Type M from 256MB to 2 GB xD-Pict u re Card™ Type M + 1GB an d 2G B xD-Pict ure Card™ Type H from 256M[...]

  • Page 114

    106 PictBridge D Com p at ibil it y Supports the Camera & Imaging Produc ts Associati on PictBridge s tandard CIPA DC-001. Vis it http:// www.cipa. jp/pictbri dge for mo re informatio n. Int er fa ce USB direct interfac e[...]

  • Page 115

    Sp ecifications 107 D Scanne r D 1 Wind ow s ® XP in this User ’s Guide inc ludes Window s ® XP Home Ed ition, Win dows ® X P Pr ofe ssi onal , and W ind ow s ® XP P rofe ssi on al x64 Ed ition . 2 Maximum 1200 × 1200 d pi sca nn ing w h en using th e WIA Dri ve r for Win dow s ® XP and W indo ws Vista ® (resolu tion up to 1 9200 × 1920 0[...]

  • Page 116

    108 Printer D 1 Bas ed on B rot her stan da rd patt er n. A4 siz e in draft mode. 2 When you set the Borderless feature to On. 3 See Paper type a nd siz e for ea ch ope r atio n o n pa ge 18 . Prin t er Dr iv er Windows ® 2000 P rofessional/ XP/XP Pr ofessional x64 Edition/ Windows Vis ta ® driver s upporting Brothe r Native Compress ion mode Mac[...]

  • Page 117

    Sp ecifications 109 D I nterface s D 1 (DCP -585CW) Yo ur mac hine ha s a Hi- spee d USB 2 .0 in te rfac e. The mach in e can als o be co nnec te d to a comp ut er th at ha s a USB 1. 1 int erf ace. (DCP -385C/383C/ 387C) Yo ur m achi ne ha s a ful l-s pee d US B 2.0 in ter face . This i nter fac e is com pati ble wi th Hi- Spee d US B 2.0 ; h owev[...]

  • Page 118

    110 Computer requireme nts D SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCT I ONS Computer Platf orm & Oper ati ng Syste m Version Su pported PC Software Fu nctions PC Int erfa ce Processor Minimum Speed Mi ni m u m RAM Reco mmen ded RA M Hard Disk Space to install For Drivers Fo r Ap pli cations Wi ndows ® Oper atin g Syste m 1 20 00 P rof es[...]

  • Page 119

    Sp ecifications 111 D Consuma ble i tems D 1 Approx . cartridge yield is declare d in a ccordance wit h ISO/IEC 24 711. Ink The machine uses indi vidual Black , Yellow, Cyan and Magenta ink cart ridges that are separ ate from the print head assembly . Serv ice L ife of Ink Cart ridge The f irst time you ins tall a s et of ink cartridges the machine[...]

  • Page 120

    112 Network (LAN) (DCP-585CW only) D 1 Se e the Co m put er R equi reme nts cha rt on pa ge 1 10. 2 If you requi re more adv an ced pri nter mana ge ment , us e t he la te st Brot her BRAd min P rofe ssi onal util ity v er sion th at is ava ila ble as a downl oad f rom htt p:// sol uti ons. bro ther . com . LAN You can connect your machi ne to a ne[...]

  • Page 121

    Sp ecifications 113 D Wir ele ss one- pus h co nfig urat ion D If your wirel ess access point s upports e ither Sec ureEasySetup™, Wi-Fi P rotected Setup™ (PBC 1 ) or AOSS™, you can configur e the machine easil y without a computer. By pushing a button on the wireless LAN rout er / a ccess point and t he mac hine, you can s et up t he wi rele[...]

  • Page 122

    114 E This is a comprehe nsive list of features and t erms that appe ar in Broth er manuals. A vai lability o f these features depen ds on t he model you purchased . Gloss ary E Brig htness Changing t he Brigh tness makes t he whole image lig hter or darker. Con t rast Setting to compen s ate for dark or light document s, by mak ing copi es of d ar[...]

  • Page 123

    Index 115 F F A Ap pl e ® Macintos h ® See Software User' s Guide on th e CD-ROM. ....... ... .. .. ... .. .. ... .. ..... .. .. ... .. .. ... .. .. . C Cleaning paper pick- up roller .... ..... .. .. ... .. .. ... .. .. .... 81 print hea d ..... .. ... .. .. ... .. .. ... .... ... .. .. ... .. .. ... . 82 printer platen ..... .... ... .. ..[...]

  • Page 124

    116 M Macintosh ® See Softwar e User's Guide on the CD-R OM. .. .. ... .. .. ... .. .. ..... .. ... .. .. ... .. .. ... .... ... . Mai ntenance, routine rep lacing ink cartrid ges .. .. ..... .. ... .. .. ... .. .. 7 7 Menu Table .... ... .. .. ... .. .. ... .. ..... .. .. ... .. .. ... .. .. 8 7 Mode , entering PhotoCapt ure . .... ... .. ..[...]

  • Page 125

    117 F R Reducing copies .... ..... .. .. ... .. .. ... .. .. ..... .. ... . 2 7 Reports Help List ..... .... ... .. .. ... .. .. ... .... ... .. .. ... .. .. ... . 2 3 how to print .... ... .. ..... .. .. ... .. .. ... .. .. ..... .. ... . 2 3 User Se ttings .... .. ..... .. .. ... .. .. ... .. .. ..... .. ... . 2 3 Resolution cop y .... .. .. ... [...]

  • Page 126

    V isit us on the W orld Wide We b http ://ww w.broth er.com This machi ne is appr oved fo r use in the c ountry of pu rchase on ly. Local B rother companies or their dealers w ill only supp ort m achines pu rchased in the ir own c oun tries.[...]