Brother 4000CN manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Brother 4000CN, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Brother 4000CN one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Brother 4000CN. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Brother 4000CN should contain:
- informations concerning technical data of Brother 4000CN
- name of the manufacturer and a year of construction of the Brother 4000CN item
- rules of operation, control and maintenance of the Brother 4000CN item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Brother 4000CN alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Brother 4000CN, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Brother service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Brother 4000CN.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Brother 4000CN item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    i Br other Color Laser Printer H H L L - - 4 4 0 0 0 0 0 0 C C N N USER’S GUIDE Plea se read t his manual t horou ghly before using the pr inte r . Y ou can p r int or view this man ual from the CD -R OM at an y time . Please k eep the CD -R OM i n a conv enient pl ace f or quic k and easy ref erenc e at all tim es. The Brother Solutions Center ([...]

  • Page 2

    ii Br other Lase r Printer HL-4000CN Series User’ s Guide (For USA & CANADA Only) IMPORTANT INFORMATION: Fo r technical and operational assistance, you m ust call the country where yo u purchased the printer. Ca lls must be made from within that country. In USA : 1-800-276-7746 In Canada: 1-800-853-6660 514-685-6464 ( In Montrea l ) If you ha[...]

  • Page 3

    iii T rademarks Brother is a regis tered tra demark of Brot her Indus tries, Ltd . Apple and LaserWriter are reg istered trad emarks, and T rueType is a trad emark of Appl e Computer, Inc. Centron ics is a trademark o f Genicom Corpo ration. Hewlett-Pack ard, HP, PCL 5e, PCL 6 and P CL are registered trademark s of Hewlett -Packard Co mpany. PostS [...]

  • Page 4

    iv R R E E G G U U L L A A T T I I O O N N S S Electr onic Emission Notices Federal Comm unications Commission (FCC) Dec l aration of Conf ormity (For U .S.A. Only) Respons ible P arty: Brother Inter national C orporati on 100 Somers et Corporate Boul e var d Bridge water , NJ 0880 7-0911, USA TEL: (908) 7 04-1700 declares, that the pr oducts Produ[...]

  • Page 5

    v Industry Canada Compliance Statement (For Canada Onl y) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conf or me à la nor me NMB-003 du Canada .[...]

  • Page 6

    vi “ “ “ “ EC ” ” ” ” Declar ation of Conf ormity Manufac turer Brother Indus tries Ltd., 15-1, Naeshiro -cho, Mizuh o-ku, Nagoya 467-856 1, Japan Here with decla re that: Product s description : Laser Printer Product Na me : HL-4000CN is in confor mity with pro visions o f the Directi ves applied : Lo w V o ltage Direc ti ve 73/23/[...]

  • Page 7

    vii Internat ional E NERGY S TA R ® Compliance Statement E NERGY S TAR ® is a U .S. registered mark. The pur pose of the Internat ional E NERGY S TAR ® Program is to promote the de v elopment and popular ization of energy-efficient office equipments. As an E NERGY S TAR ® P ar tner , Brother Industr ies, Ltd. has determined t hat this product m[...]

  • Page 8

    viii IEC 60825 Specification ( 220 - 240 V Model Onl y) This pr inter is a Class 1 l aser product as defined in IEC 60825 specifications . The label show n below is attached in countr ies where required. CLASS 1LASER PRODUCT APPAREIL Å LASER DE CLASSE 1 LASER KLASSE 1 PRODUKT This pr inter has a Class 3B Laser Diode that emits invisib le laser rad[...]

  • Page 9

    ix Safety Inf ormation IMPOR T ANT - For Y our Safety T o ensure saf e operation the three-pin plug supplied mu st be inser ted only into a standard three-pin pow er point soc ket which is p roper ly ear thed ear thed through the normal household wir ing. Extension cords should not be used with the equipment. If it is essential that an e xtension c[...]

  • Page 10

    x Wiring Inf ormation (For U .K. only) Impor tant If the mains plug suppl ied w ith this p rinter is n ot sui tab le f or y our soc k et o utle t, remo v e the plug from the mains cord and fit an appro pr iate three pin plug. If the replacement plug is intended to take a fuse then fit the same r ating fuse as the original. If a moulded plug is se v[...]

  • Page 11

    xi I I n n t t r r o o d d u u c c t t i i o o n n Thank y ou f or purch asing t he HL-400 0CN. This guide contains impor tant inf or mation abo ut the printer oper ation and pr ecautions t o be f ollo we d. T o help y ou use it effi ciently , please read t h is g uide bef ore using y our new printer . Fur ther more, after y ou read the guid e, st [...]

  • Page 12

    xii T T a a b b l l e e o o f f C C o o n n t t e e n n t t s s RE G U LATION S ................................................................................................................... . .......... . iv Introduction.................................................................................................................. . .......[...]

  • Page 13

    xiii 3.3 P r inting f r o m a C o m puter .................................................................................................. . . 3 - 6 3.3.1 In W i nd o w s .................................................................................................................... . ............................. 3-6  P r i n ting f r o m[...]

  • Page 14

    xiv CHAPTER 5 CONT R O L P ANEL ............................................................................................... 5-1 5.1 Control P a nel F unctio n ality............................................................................................... . .. 5-1 5.1.1 LED Indicators ........................................................[...]

  • Page 15

    xv 6.4 P r int Quality P r obl e m s .................................................................................................... . .... 6-7 6.4.1 B l ank or C o mpletely B l ack P a ges are Output .................................................................................... . ........ 6-7 6.4.2 F a ded or Dirty Printout s , W h ite [...]

  • Page 16

    xvi 8.3 Replacing the Trans f er Roll Cartridg e .............................................................................. 8-11 8.3.1 T r an s f er R o ll C a rtridge Ha n d ling Precautions .................................................................................. . ....... 8-12  Ha n d ling P r eca u tions ........................[...]

  • Page 17

    xvii H H o o w w t t o o U U s s e e T T h h i i s s G G u u i i d d e e C C o o n n v v e e n n t t i i o o n n s s The f ollow ing terms and symbols ar e used in the pr esent gui de:  Glossar y  Look 0 Aler ts y ou to an im por tant oper ating procedur e that should be perf or med wi th care . Mak e sure th at y ou rea d these item s . ✏ [...]

  • Page 18

    xviii  Symbol Symbol Meaning K ey Indicates a ke y on the keyboard of your com puter . Example: Press the Enter key [ ] Indicates a w indow , dialog bo x, or t ab element or button display ed on the com puter scr een. Also ind icates a menu or value disp la yed on the c ontrol panel. Example: Clic k [OK ] in the [Pr oper ties ] dialog box. Set [[...]

  • Page 19

    xix S S a a f f e e t t y y P P r r e e c c a a u u t t i i o o n n s s T o ensure the sa f e operati on of y our printer , mak e sure that y ou rea d this section thoro ughly be f ore use. W ARNI NG “ W ar ning ” aler ts y ou to situations t hat could result in s erious injury or death. CA UTION “ Caution ” aler ts yo u to si tuations that[...]

  • Page 20

    xx T o lift the printer , f ace the front o f the printer and g rip the recessed areas a t the bottom l eft and right wi th both ha nds . Ne ver tr y to lift the printer b y g ripping an y other areas . Lifting the printer b y gripping other areas can cause the printer to f all, resulting in in jur ies. Recess If you hold the pr inter b y th e fron[...]

  • Page 21

    xxi When mo ving the printer , do not tilt it at more than the angl es sho wn in th e diagr am below . If tilted e xcessiv e ly , the pr inter ma y f all, re sulting in injurie s . After inst alling the optional tr a y module , loc k do wn the br akes of the caster s at the front of th e tr a y modul e . F ailure to loc k down t he br ak es can cau[...]

  • Page 22

    xxii Precautions f or P o wer and Gr ound (ear thed) Connections W ARNING Use the printer within t he specifi ed po wer r ange. A C po w er : 100-127 V A C ± 10% (90V -140V) or 220-240 V AC ± 10% (19 8V -264V) F requency: 50 ± 3Hz/60 ± 3Hz Ensure tha t the po w er cord con nector a nd po wer soc k et are fr ee of dust. In a damp en vironment, a[...]

  • Page 23

    xxiii T o pre v ent fire or el ectric shocks , connect the green ear th wire b undled with the pow er cord to one of the f ollo wing: • The ear th terminal of t he pow er outlet • A piece of cop per b uried in the ear th 650 m m or deeper Mak e sure th at the earth wire on the po wer c ord is con nected be f ore yo u use the printer . If it is [...]

  • Page 24

    xxiv When the printer is not used o v er an e xtended period of time , s witch it off and unplug it. When an unused pr inter is left connected to a pow er source for a long period, degr aded insulation c an caus e electric shoc ks, cur rent to le ak, or fire . Switch off the printer bef ore co nnecting the inter f ace ca ble or opti ons . Connectin[...]

  • Page 25

    xxv This printer com plies wi th the IEC6082 5 (Class 1) i nternational las er standar d. This means that the printer d oes not pr esent an y r isk of injury to individuals fr om laser r adiation. V ar ious cov ers confi ne the l aser r adiati on to the i nside of the printer ; hence , users c annot incur inj ur y from the las er under normal oper [...]

  • Page 26

    xxvi Other s Ref er to this gui de for proced ures on cle aring paper jam s and ho w to resolv e any o ther prob lems that ma y occur . Notes on Handling Consumables W ARNING Ne ver p ut a toner car tr idge i nto an op en flame . It can e xplode , resulti ng in inj uries. Ne ver put a transfer roll car tr id ge into an open f lame. It ca n e xplode[...]

  • Page 27

    xxvii • When y ou remov e the trans f er roll car tr idge from the printer bec ause the w aste toner col lection bo x is full, do not att empt to empty the w aste toner b o x and reuse th e car tridg e, as toner ma y spill inside th e pr inter and cause da mage. Loose toner ca n spill inside the printer a nd deteriorat e print quality . • Do no[...]

  • Page 28

    1-1 C C H H A A P P T T E E R R 1 1 P P R R I I N N T T E E R R S S Y Y S S T T E E M M S S E E T T T T I I N N G G S S 1 1 . . 1 1 A A d d j j u u s s t t i i n n g g C C o o l l o o r r R R e e g g i i s s t t r r a a t t i i o o n n F ollow the procedure belo w to adjust the col or registr ation when y ou first instal l the printer or aft er mo [...]

  • Page 29

    1-2  Determining values F rom the li nes to th e right of the Y (y ello w), M (magent a), and C (cy an) pattern, find the v a lues of the str aightest lines . ✏ Note Y ou can also use t he d ensest colors o f the g rid to find the straig htest li nes. The colors printed at the hi ghest densi ty are thos e next t o the str aightest lines . When[...]

  • Page 30

    1-3 Continued from the pre vious page. ↓ Enter Number Y= 0 M= 0 C= 0 ↓ 4. Using the < > or < > buttons , press the b uttons until you reach the v alue (f or e xam ple , +3) displa yed on the char t. Enter Number Y=+3 M= 0 C= 0 ↓ 5. Press the < > b utton once and mo v e the cursor to Enter Number Y=+3 M= 0 C= 0 ↓ 6. Repeat [...]

  • Page 31

    1-4 1 1 . . 2 2 C C o o n n f f i i g g u u r r i i n n g g t t h h e e P P r r i i n n t t e e r r o o n n a a N N e e t t w w o o r r k k This section describes configur ing the printer f or a network connectio n. 1 1 . . 2 2 . . 1 1 S S e e t t t t i i n n g g a a n n I I P P A A d d d d r r e e s s s s This section describes the proced ure f or[...]

  • Page 32

    1-5 Continued from the pre vious page. ↓ TCP/IP Setup IP Address ↓ 6. Press the <F or m F eed/Set> or < > b utto n onc e . Setup IP Address DHCP * The v alue currently set has a '*' displa yed ne xt to it. ↓ 7. Press the < > button once . Setup IP Address Panel * ↓ 8. Press the <F or m F eed/Set> button on [...]

  • Page 33

    1-6 • IP Address ’192.168.1.100’ • Subnet mask ’255.255.255.0’ • Gatew ay Addre ss ‘192.168.1. 254’ Example:  Setting the IP Addres s ✏ Note The IP addr ess consist s of f our separ ate v alues (base 10) s epar ated b y decimal points . The 4 v alues c an be set an ywhere betw een 0 and 255. Continued from the pre vious step [...]

  • Page 34

    1-7  Setting the Subnet Mask Continued from the pre vious step ↓ TCP/IP IP Address ↓ 17. Press the < > b utton once . TCP/IP Subnet Mask ↓ 18. Pr ess the <F or m F eed/Set> or < > bu tton once . Subnet Mask 000.000.000.000* ↓ 19. Set the subnet mask in the same w a y as the IP address. T o set v alues wit h the < >[...]

  • Page 35

    1-8  Setting the Gate wa y Ad dress Continued from the pre vious step ↓ TCP/IP Subnet Mask ↓ 21. Press the < > b utton once . TCP/IP Gateway Address ↓ 22. Pr ess the <F or m F eed/Set> or < > bu tton once . Gateway Address 000.000.000.000* ↓ 23. Set the gate wa y addre ss in th e sa me w a y as the IP address. T o set v[...]

  • Page 36

    1-9 1 1 . . 2 2 . . 2 2 S S e e t t t t i i n n g g P P r r o o t t o o c c o o l l s s  Look 2 When the printer is shi pped from t he f actor y , all protoc ols e xcept FTP’ are ac tiv e b y def ault. Normally y ou do no t need to perf or m the oper ations described in t his section when y ou conn ect a ne w printer to a netw ork f or the fir[...]

  • Page 37

    1-10  Changing Pr otocol Settings Ready to Print (The pr int screen. The printe r is ready to pr int.) ↓ 1. Press the <Menu> butto n. The menu screen appears. Menu 1:System (The men u screen) ↓ 2. Press the < > button 4 times. Menu 5:Network ↓ 3. Press the <F or m F eed/Set> or < > b utto n onc e . 5:Network Etherne[...]

  • Page 38

    1-11 Continued from the pre vious step ↓ Protocol LPD ↓ 6. Press the < > button once . 1. Press the <F or m F eed/Set> button once . XXX indicates the protocol name. Protocol Port9100 XXX Disabled * ↓ 7. Press the < > button once . 2. Press the < > bu tton once . Protocol IPP XXX Enabled ↓ 8. Press the < > butt[...]

  • Page 39

    1-12 1 1 . . 2 2 . . 3 3 C C o o n n f f i i r r m m i i n n g g S S e e t t t t i i n n g g s s Print the settings list to check the conten t of printer settings . The printer settings list also contai ns inf or mation that i s requir ed when con figuring computers f or printing. Use the li st to confirm that setti ngs on the pri nter and th e com[...]

  • Page 40

    2-1 C C H H A A P P T T E E R R 2 2 I I N N S S T T A A L L L L I I N N G G T T H H E E P P R R I I N N T T E E R R D D R R I I V V E E R R 2 2 . . 1 1 I I n n s s t t a a l l l l i i n n g g t t h h e e P P r r i i n n t t e e r r D D r r i i v v e e r r ( ( W W i i n n d d o o w w s s ) ) The printer driv er is s oftw are that con v er ts print a[...]

  • Page 41

    2-2 4. Click Brother Solution s Center . The bro wser star ts and access es the Br other Soluti ons Center . 5. F ollow the instructions on t he screen t o do wnl oad the ap propriate printer driv er . 6. T o close the prop er ties dialog b o x, clic k OK. ✏ Note  Y ou can al so use the C D-ROM pro vided to ac cess the Brot her Soluti ons Cent[...]

  • Page 42

    2-3 2 2 . . 2 2 I I n n s s t t a a l l l l i i n n g g t t h h e e P P r r i i n n t t e e r r D D r r i i v v e e r r ( ( M M a a c c i i n n t t o o s s h h ) ) Printer dr iv ers f or both USB and Appl eT alk network connections ar e pro vided with y our Brother printer . Y ou can i nstall the printer driv er on Macint osh comput ers that mee t [...]

  • Page 43

    3-1 C C H H A A P P T T E E R R 3 3 B B A A S S I I C C P P R R I I N N T T E E R R O O P P E E R R A A T T I I O O N N 3 3 . . 1 1 P P r r i i n n t t e e r r P P a a r r t t N N a a m m e e s s a a n n d d F F u u n n c c t t i i o o n n s s The names and functio ns of the v arious par ts of the printer ar e as fol lo ws:  Fr ont Vie w 1 12 2 [...]

  • Page 44

    3-2  Rear View 14 15 13 16 22 21 20 17 18 19 No. Name Description 13 P arall el Interface Connector T o use the pr inter loc ally , co nnect the p arallel cable her e. 14 USB Inter f ace Connector T o use the pr inter loc ally , co nnect the U SB cable here. 15 Ether net Int erface Connector T o use the pr inter thr ough a networ k, conn ect the[...]

  • Page 45

    3-3  Internal View 23 24 25 26 27 <Cov er open with bu tton A> <Cov er open with bu tton B> No. Name Descri ption 23 T ransfer roll car tr idge T ransf ers the image c reated on the pr int head surface to the paper and coll ects u sed tone r . 24 Pri nt Head Car tr idge Consists of a l ight-sens itive print h ead, dev eloper , and a [...]

  • Page 46

    3-4 3 3 . . 2 2 T T u u r r n n i i n n g g t t h h e e P P r r i i n n t t e e r r O O n n a a n n d d O O f f f f 3 3 . . 2 2 . . 1 1 T T u u r r n n t t h h e e P P r r i i n n t t e e r r O O n n T o tur n on the printer , f ollow the procedur e belo w . 1. On the printer's right side , press the side of the po wer s witch mar k ed [I] to [...]

  • Page 47

    3-5 3 3 . . 2 2 . . 2 2 T T u u r r n n t t h h e e P P r r i i n n t t e e r r O O f f f f T o tur n off the printer , f ollo w the procedure belo w . 1. Confirm that “ Read y to Print ” is displa yed on the co ntrol panel .  Look 1 Do not turn off the printer in the f ollo wing sit uations:  Data W ait is displ a yed on the cont rol pan[...]

  • Page 48

    3-6 3 3 . . 3 3 P P r r i i n n t t i i n n g g f f r r o o m m a a C C o o m m p p u u t t e e r r This section describes the proced ures to print from comput ers depe nding on th e type of oper ating system used.  Look 2 When y ou install n ew printer optio ns , y ou mu st reconfi gure the printer driv er to use the optio ns. T o confir m or m[...]

  • Page 49

    3-7 4. When y ou finish makin g settings , click O K in the Pro per ties dialog bo x. The Proper ties dial og bo x closes . 5. In the Print dial og bo x, select the desired i nter v al in [P age ra nge] and cl ic k OK. The data is sent to the printer .  See T o cancel printing, re f er to 3.5 “ Cancel Printin g ” .  Changing default print[...]

  • Page 50

    3-8 3. On the v ar ious tabs , make s ettings f or each item as required.  See F or details abou t the v arious tabs , ref er to He lp . For detai ls about ho w to use H elp , refer to 3.4 “ Using Help ” . 4. When y ou finish makin g settings , click O K in the Pro per ties dialog bo x. The def ault printer fun ctions in the printer driv er [...]

  • Page 51

    3-9 3 3 . . 3 3 . . 2 2 W W i i t t h h a a M M a a c c i i n n t t o o s s h h C C o o m m p p u u t t e e r r The f ollowi ng is a d escription of printing from M icrosoft Wor d 98. ✏ Note Ho w to access di alog bo xes and their contents v ar y dependi ng on t he oper ating system and prog rams y ou are using. F or details , ref e r to the lite[...]

  • Page 52

    3-10 3 3 . . 4 4 U U s s i i n n g g H H e e l l p p Help f or the printer is pro vided with the printer driv er . Ref er to Help w hen y ou need to know about printer driv er items and setti ngs , or need t o chec k diff erent printing methods w hen prob lems occur .[...]

  • Page 53

    3-11 3 3 . . 4 4 . . 1 1 R R e e f f e e r r r r i i n n g g t t o o W W i i n n d d o o w w s s H H e e l l p p . .  T o refer to Help, open the Pr oper ties dialog bo x and select the tab that con tains the item in question. The e xample belo w is f or the P aper/Output ta b in Windows 98.  See F or details abou t how to di spla y the Prope[...]

  • Page 54

    3-12 3 3 . . 4 4 . . 2 2 R R e e f f e e r r r r i i n n g g t t o o B B a a l l l l o o o o n n H H e e l l p p o o n n M M a a c c i i n n t t o o s s h h . . Balloon Help is pro vided with the Macintosh pr inter d river . Use Balloo n Help to find out th e functio ns of indi vidual item s. T o ref er to Balloon Hel p, di spla y the dialo g bo x [...]

  • Page 55

    3-13 3 3 . . 5 5 C C a a n n c c e e l l P P r r i i n n t t i i n n g g T o cancel printing, first cancel t he comput er print comm and. Ne xt, use the contr ol panel to cancel printing from the printer . 3 3 . . 5 5 . . 1 1 C C a a n n c c e e l l P P r r i i n n t t i i n n g g o o n n t t h h e e C C o o m m p p u u t t e e r r The procedure to[...]

  • Page 56

    3-14  On a Macintosh Computer 1. Doub le-clic k the printer i con on the D esktop . 2. Select the document that y ou wan t to cancel and clic k ( ). Contin ue to 3 .5.2 “ Cancel Printing from t he Control P anel ” .[...]

  • Page 57

    3-15 3 3 . . 5 5 . . 2 2 C C a a n n c c e e l l P P r r i i n n t t i i n n g g f f r r o o m m t t h h e e C C o o n n t t r r o o l l P P a a n n e e l l P erf or m this operati on to ca ncel the print data fr om the printer after c anceling th e print command on the com puter . Note that th e printer finish es printing the c urrent page.  Se[...]

  • Page 58

    3-16 3 3 . . 6 6 C C h h a a n n g g i i n n g g t t h h e e C C o o n n f f i i g g u u r r a a t t i i o o n n f f o o r r O O p p t t i i o o n n s s Once y ou make the init ial config urati on of th e printer , y ou m ust recon figure the printer driv er when y ou instal l the f ollo wing options . 1. 2 T r a y Modul e 2. Hard disk 3. Mem or y [...]

  • Page 59

    3-17 3 3 . . 6 6 . . 1 1 I I n n W W i i n n d d o o w w s s F ollow the procedur e bel ow . The f ollowi ng e xample i s f or Windo ws 98. 1. On t he Star t menu, point to Se tting s and click Pr inte rs. The Printers windo w opens . 2. Click the appropr iate pr inter and on the File menu, click Proper ties. The Proper ties dial og box opens . 3. [...]

  • Page 60

    3-18 3 3 . . 6 6 . . 2 2 O O n n a a M M a a c c i i n n t t o o s s h h c c o o m m p p u u t t e e r r F ollow the procedur e bel ow . 1. On the Appl e men u, select Selec tor . The Selector w indo w appears . 2. Click the printer that you w an t to use in the upper rig ht of the Selector window . <USB cable connection> Click ‘ LaserWrite[...]

  • Page 61

    3-19 3 3 . . 7 7 P P r r i i n n t t i i n n g g o o n n E E n n v v e e l l o o p p e e s s , , T T r r a a n n s s p p a a r r e e n n c c y y S S h h e e e e t t s s , , a a n n d d C C u u s s t t o o m m - - s s i i z z e e ( ( L L o o n n g g ) ) P P a a p p e e r r T ake care whe n setting cards and env elopes, beca use setting them incorrec[...]

  • Page 62

    3-20 1. Adjust the paper g uide to t he mark correspondi ng to the siz e of en v elope y ou are a bout to use . 2. Mak e sure the flap is cl osed, load the env elope with the si de to b e printed f acing do wn, a nd the fl ap f acing r ight. 3. Launch printin g from y our progr am after setting th e en v elope i n the printer . Now set the items in[...]

  • Page 63

    3-21 ✏ Note F or details abou t indivi dual printer driv er item s , ref er to Help . F or details about ho w to use Hel p , ref er to 3.4 “ Using Help ” .[...]

  • Page 64

    3-22 3 3 . . 7 7 . . 2 2 P P r r i i n n t t i i n n g g o o n n T T r r a a n n s s p p a a r r e e n n c c y y S S h h e e e e t t s s Use the m u lti-purpose tr ay t o print transp arency shee ts.  Look 3 Use only t he recomm ended typ e of tra nspare ncy sheets (3M CG 3300). Do not use any ot her ty pes, suc h as color tr ansparency sheets ([...]

  • Page 65

    3-23 3. Inser t the tra nsparency shee ts into the mult i-purpose tra y until the y lightly touch the f eeding slot.  Look 6 Do not use full color transp arency sheets . The y can j am in the printer and damage th e fuser u nit. 4. Launch printin g from y our prog ram after loadi ng the tr ansparency sheets in the pr inter . Now set the items f [...]

  • Page 66

    3-24 3 3 . . 7 7 . . 3 3 P P r r i i n n t t i i n n g g C C u u s s t t o o m m - - s s i i z z e e P P a a p p e e r r Using th e multi -pur pose tr ay enab les y ou to print custom -siz e paper or ‘ long ’ pape r , longer t han legal por trait ( 355.6 mm ( 14 in.)) . The paper siz es suitab le f or use wi th this printer are as f ollows: •[...]

  • Page 67

    3-25 5. Select one of the fiv e paper sizes .  See F or details of th e Custom P aper Siz e dialog bo x settings , ref er to H elp . F o r detai ls about ho w to use Help , ref er to 3 .4 “ Using He lp ” . 6. When y ou finish makin g the settings , clic k OK in th e Custom P aper Siz e dialog b o x. 7. In the Proper ties dial og bo x, click [...]

  • Page 68

    3-26  Printer Driver Settings (f or Custom-siz e (Long) P aper) Windows settings T ab It em Setting P ap er/Output P ap er Size A paper size selec ted from Custom Size 1 -Custom Size 5 in the Def ault Sett ings tab in the pr inter dr iver dialo g box. P a p e r Tr a y M P Tr a y Macintosh settings Dialog Box Item Setting P aper Settings P aper /[...]

  • Page 69

    3-27 3 3 . . 8 8 D D u u p p l l e e x x P P r r i i n n t t i i n n g g Y ou c an perf or m dupl ex printing with t he printer , using on e of th e f ollo wing procedur es. • F or plain paper , whet her f ed from a paper tra y or the multi-pur pose tra y , duple x pr inting is carried out automat ically if you set this in the print er driver upo[...]

  • Page 70

    3-28 3 3 . . 8 8 . . 1 1 D D u u p p l l e e x x P P r r i i n n t t i i n n g g T o pr int on both sid es of plai n paper , set t he paper into the pa per tr ay or mult i-purpose tra y . F ollow the procedur e belo w to pr int o n both sides o f plai n paper . 1. Set the paper len gthwise into the paper tr a y or multi -purpose tra y .  Look 9 [...]

  • Page 71

    3-29 When printing on the b ack of special ty paper , mak e sure that y ou configure the items belo w in the printer driv er when givin g the print comm and fro m the prog ram.  Printer Driver Settings (f or printing the bac k side of specialty paper) Windows settings T ab It em Setting Pa p e r / O u t p u t Pa p e r T r a y M P T r a y P aper [...]

  • Page 72

    4-1 C C H H A A P P T T E E R R 4 4 L L O O A A D D I I N N G G P P A A P P E E R R A A N N D D U U S S A A B B L L E E P P A A P P E E R R T T Y Y P P E E S S 4 4 . . 1 1 S S u u i i t t a a b b l l e e a a n n d d U U n n s s u u i i t t a a b b l l e e P P a a p p e e r r T T y y p p e e s s Using pa per that is unsui tabl e f or printing c an c[...]

  • Page 73

    4-2  Recommended P aper Recommend ed paper f or this printer is defi ned as f ollo ws: P aper T ype Eur ope USA Plain pap er Xero x Pr emier 80 g/m 2 ( 21.3 lb) Xero x Busine ss 80 g/m 2 (21.3 lb) Modo DA T A COPY 80 g/m 2 ( 21.3 lb) IGEP A X-Pres s 80 g/ m 2 (21. 3 lb) Xero x 4200D P 20 lb Champio n P aper One 20 lb Hammer mil l Laser Paper 24 [...]

  • Page 74

    4-3 ♦ P ANT ONE ® Cali brated There are many v ariabl es in the process f or repr oducting c olor gener ated by the HL-4000CN, an y one o f which m a y aff ect the qual ity of t he P ANT ONE Color simul ation includi ng type o f paper used, type of toner us ed, ef f ectiv e final resol ution and dot stru ctur e/halftones . F or opti mal resul ts[...]

  • Page 75

    4-4  P aper T ra ys, T ypes, and Siz es The paper types , sizes , and the maxi mum nu mber of sheets t hat y ou can l oad in t he diff erent tr a ys ar e sho wn in the tab le belo w . Load all paper into the printer in the por trait orientati on (lengthwise) . Feeding Method P aper T ype Maximum nu mber of sheets P aper Si zes Plain pap er 1 (60[...]

  • Page 76

    4-5 ✏ Note The illustrations below provide a descr iption of ‘width’ and ‘le ngth’ men tioned in the ta bl e a bove. 1. Length 2. P or trait or ientation 3. F eed direction 4. Width  Duplex Printing P aper T ypes and Siz es Y ou c an print on bot h sides a s heet of paper with the print er . A utomatic Dupl ex Printing F or automatic d[...]

  • Page 77

    4-6 4 4 . . 1 1 . . 2 2 U U n n s s u u i i t t a a b b l l e e P P a a p p e e r r T T y y p p e e s s A v oid usin g the f ollo wing pap er types as t he y can c ause paper jams or damage the printer . • T ransparency sheets other than those recommended. • Inkjet paper • P aper that is too thick or too thin • P aper with a f ace preprinte[...]

  • Page 78

    4-7 • T -shir t transf er paper (Heat press use) • T ransfe r paper (cold water use ) • Digital coated glossy paper • Label film (transparent, colorless) • P er forated pa per 4 4 . . 1 1 . . 3 3 S S t t o o r r i i n n g g P P a a p p e e r r F ailure to properly s tore pa per can ca use pap er jams , deteriorate print q uality , or dama[...]

  • Page 79

    4-8 4 4 . . 2 2 L L o o a a d d i i n n g g P P a a p p e e r r Ref er to the appropriate sectio n belo w to load or cha nge paper .  See F or more inf or mation about sui tab le pa per typ es , ref er to 4.1 “Suita b le and Unsuitable P aper T y pes”. 4 4 . . 2 2 . . 1 1 L L o o a a d d P P a a p p e e r r i i n n t t h h e e P P a a p p e [...]

  • Page 80

    4-9 3. Mo v e the side paper g uides to t heir outer most posi tions . 4. Gently lift the en d paper guide to mo ve it, and inser t the pi ns at the bottom o f the guid e in the holes (i ndicated by th e mark) correspondi ng to th e paper siz e that y ou want to load. Make sur e that the en d guide is pr operly inser ted into the appropriate h oles[...]

  • Page 81

    4-10 6. Align the si de guides w ith the edges of the paper .  Look 4 Pushing th e paper guides t oo hard against th e edges of the paper stac k can cause a p aper jam. How e v er , if the paper guid es are to o loose , the paper ma y twist as it f eeds through the printer . 7. Hold the p aper tr ay wi th both hands , align it w ith th e openin [...]

  • Page 82

    4-11 9. When printing A4 or Letter siz e paper , lift the s topper o n the top co ver .[...]

  • Page 83

    4-12 4 4 . . 2 2 . . 2 2 L L o o a a d d A A 5 5 P P a a p p e e r r i i n n t t h h e e P P a a p p e e r r T T r r a a y y / / C C h h a a n n g g i i n n g g t t h h e e P P a a p p e e r r S S i i z z e e f f r r o o m m A A 5 5  Loading A5 P aper F ollow the procedur e bel ow to l oad A5 paper i nto the pa per tr a y . ✏ Note Load paper i[...]

  • Page 84

    4-13 4. Gently lift the en d paper guide to mo ve it, and inser t the pi ns at the bottom o f the guid e in the holes (i ndicated by th e mark) correspo nding to th e paper siz e that y ou want to load. Make sur e that the en d guide is pr operly inser ted into the appropriate h oles f or the pa per size .  Look 6 Only a small amoun t of mo v em[...]

  • Page 85

    4-14 7. Align the f our cor ners of th e paper stac k and inser t the p aper (print si de up) under the tab .  Look  Do not use pa per that i s f olded, creased, or hea vily w ar ped.  Make sur e that all the pap er is under the tab .  Do not o v erload the paper tr ay . 8. Align the si de guides w ith the edges of the paper .  Look [...]

  • Page 86

    4-15 ✏ Note An indicator ne xt to th e paper tr ay tells y ou ho w much paper r emains in t he tra y . Use this meter as a gu ide to refill the paper tr a y .  Changing the P aper Siz e fr om A5 F ollow the procedur e belo w to remo v e the A5 spacer a nd load a diff erent p aper siz e into the paper tr ay . ✏ Note Load paper into t he opti [...]

  • Page 87

    4-16 3. Mo v e the side guides t o their outer most posi tions and remo ve t he paper from the tr ay . 4. Grip the A5 spacer , gently lift it u p while pulling it f orward and remov e it from its posi tion ne xt to the p aper guide . 5. Inser t the A5 spac er into its st orag e slot in the paper tr ay .[...]

  • Page 88

    4-17 6. Gently lift the en d paper guide to mo ve it, and inser t the pi ns at the bottom o f the guid e in the holes (i ndicated by th e mark) correspondi ng to th e paper siz e that y ou want to load. Mak e sure th at the end guide is properly inser ted in to the hol es f or the paper siz e.  Look 9 Only a small amoun t of mo v ement of the en[...]

  • Page 89

    4-18 9. Hold the p aper tr ay wi th both hands , align it w ith th e openin g in the printer and gentl y inser t it. 10. Push the paper tr ay c ompletel y bac k into the printer .  Look 11 Do use e xcessiv e f orce on the p aper tra y . Doing so c ould dam age the paper tra y or the inside of the printer . ✏ Note There is a n indicator ne xt t[...]

  • Page 90

    4-19 4 4 . . 2 2 . . 3 3 L L o o a a d d P P a a p p e e r r i i n n t t o o t t h h e e M M u u l l t t i i - - p p u u r r p p o o s s e e T T r r a a y y F ollow the procedur e bel ow to l oad pap er int o the m ulti- pur pose tr ay .  Look 12 T o av oid paper jams , d o not load p aper of di ff erent sizes i n to the tr a y at the same time [...]

  • Page 91

    4-20  Look  Do not f an plain pap er bef ore loading.  When paper i s poorly cut a nd the edges are not clea n, remo ve an y unsuitab le sheets be f ore loadi ng the paper . 4. Align the f our cor ners of th e paper stac k and inser t it (print si de do wn) until it lightly tou ches the f eeding slot.  Look  Do not use pa per that i [...]

  • Page 92

    5-1 C C H H A A P P T T E E R R 5 5 C C O O N N T T R R O O L L P P A A N N E E L L 5 5 . . 1 1 C C o o n n t t r r o o l l P P a a n n e e l l F F u u n n c c t t i i o o n n a a l l i i t t y y The control p anel cons ists of LED indi cators , a displa y and se v eral b uttons . This section describes t he names a nd functi ons of the control pa [...]

  • Page 93

    5-2 5 5 . . 1 1 . . 1 1 L L E E D D I I n n d d i i c c a a t t o o r r s s Ref er to the f ollo wing t ab le to esta b lish the printer stat us . Name Description Ready ind icator Green. Ind icates pr intin g status. : Indicates that th e print er is not rece iving dat a or that it is re ady to pr int. : The pr inter is receiv ing pr in t data. : [...]

  • Page 94

    5-3 5 5 . . 1 1 . . 2 2 D D i i s s p p l l a a y y Displays printer sta tus (“pr int scree n”) and menu s f o r configur ing the pr inter (“me nu screen”). ✏ Note The items displa ye d diff er dependi ng on printer settin gs and inst alled op tions .  Print screen When the printer is w aiti ng f or data or printing , this scree n is d[...]

  • Page 95

    5-4 5 5 . . 1 1 . . 3 3 B B u u t t t t o o n n s s There are 7 b uttons o n the contr ol pa nel. The functio ns depend on t he screen displa ye d. Their functions are as f ollows : Name Print screen Menu sc reen Menu button Switches to the menu s creen. Closes the menu scr een and s witches to the pr int screen . < >< > Buttons - Allow[...]

  • Page 96

    5-5 5 5 . . 2 2 B B a a s s i i c c M M e e n n u u O O p p e e r r a a t t i i o o n n This section describes ho w to use the m enu screen t o set th e energy sav e mode , job timeo ut, netw ork settings and printer conf iguration. 5 5 . . 2 2 . . 1 1 M M e e n n u u S S t t r r u u c c t t u u r r e e a a n n d d B B a a s s i i c c O O p p e e r[...]

  • Page 97

    5-6 5 5 . . 2 2 . . 2 2 W W h h a a t t t t o o d d o o i i f f y y o o u u m m a a k k e e a a M M i i s s t t a a k k e e ? ? P erf or m the appropriate op eratio n belo w if y ou accid entally press a wrong b utton while using the control panel. Y ou accidentally pressed the <Form Feed/Set> b utton, b ut you want to return to the preceding[...]

  • Page 98

    5-7 5 5 . . 3 3 L L i i s s t t o o f f M M e e n n u u I I t t e e m m s s The section describes the v ar ious mo difiab le items of each main men u.  Look 0 It is possi ble t o set som e items of the m enu screens from your computer w hen y ou print. If the computer settings diff er from t hose on th e printer , the computer settings tak e pre[...]

  • Page 99

    5-8 The table below describes the situations whe re the pr inter will stop being in energ y sav e mode: Release from Ener gy Save Mode 1 • When r eceiv ing pr int data. • When pr int ing a re por t or lis t with ‘4 Repor t/Lis t’. • Mode 1 timeout (def ault: 3 minutes) Set a time between 1 a nd 120 min utes. The pr inter automatically goe[...]

  • Page 100

    5-9  Job Timeout The job tim eout functio n causes the printer to stop processing print d ata when it tak es more th an a cer tain amo unt of tim e f or the remai ning dat a to be r eceiv ed by the printer. When a job timeout occurs , the printer only prints the d ata it r eceiv ed up to the timeout. • 5 to 300 se conds (def ault : 30 seconds)[...]

  • Page 101

    5-10  T ext Print Setting the op tion to Y es, will ensure all data will be p rinted as it is receiv e d and any control codes embe dded within th e document will be ignored. Gener ally speaking we do not recomm end y ou set this op tion to Y es . • Y es The data is printed as te xt . • No (def ault) Data i s no t printe d as te xt. 5 5 . . [...]

  • Page 102

    5-11  Security When necess ar y , y ou can set a pass word to l imit access to men us . This helps pre ve nt items fr om being ch anged acci dentall y . • P anelSetProt ect (def ault: No) Select ‘ON’ to set a pass word. • Change P ass wo rd Set a 4-digit pass word. ✏ Note If y ou f orget the pass w ord, reset the N V memory , ref er to[...]

  • Page 103

    5-12 5 5 . . 3 3 . . 3 3 P P a a r r a a l l l l e e l l Use this t o configure the par allel interf ace .  ECP Use this t o configure the ECP c omm unication mode of th e paral lel int erf ace. • Enab led (def ault) The print er receiv es data in ECP mode . • Disab led The print er does not receiv e data in ECP mode. 5 5 . . 3 3 . . 4 4 R R[...]

  • Page 104

    5-13  Log Print This is a d etailed li st of the pr ocessed print jobs (maxim um 22). Use this list to confirm that jobs w ere printed corr ectly .  See F or an e xample of the print log, re f er to 8. 4.2 “Confirming the Print L og”. 5 5 . . 3 3 . . 5 5 N N e e t t w w o o r r k k Use this to mak e network settings .  Look  Y ou ca[...]

  • Page 105

    5-14 • IP Address Use th is to set th e IP ad dress . [aaa.bbb .ccc.ddd] Set aaa, bb b , ccc, and ddd betw een 0 and 255 . Y ou cannot use the f ollowing: 224.xxx.xxx.xxx or 255.x xx.xxx.xxx 127.xxx.xxx.xxx  Look  The se settings are ig nored when y ou select DHCP in Setup IP Ad dress. T o enab le the s ettings , select ‘P anel’ in ‘S[...]

  • Page 106

    5-15  Pr otocol Set ‘Enabled’ or ‘Disa bl ed’ f o r each item activ ate or deactiv ate them. • LPD (def ault: Enabled) When using TCP/ IP , set LDP to ‘Enabled’ to print with LPD (LPR) or to ‘Disabled’ if you do no t want to use this f eature. • P or t 9100 ( def ault: Enab led) When using TCP/I P , set P or t 9100 t o ‘Ena[...]

  • Page 107

    5-16  IP Filter Use this t o bl ock the r eception of data from cer tain loc ations . T o blo ck a par ticular IP addr ess, specify th e IP ad dress in ‘Filter X Address’ (X is a number betw een 1 an d 5) an d the subnet m ask in ‘FilterX Mask’ as n umbers betwe en 0 and 255. F or the set a ddress , sele ct ‘OFF’ (def ault), ‘Rejec[...]

  • Page 108

    5-17 5 5 . . 3 3 . . 6 6 U U S S B B  Adobe Pr otocol T o set the Adobe Protoc ol choose one of the f ollowi ng: • TBCP (def ault) • RA W • Standard • BCP  Look 6 <F or Mac OS 8.6 to 9.2 only> 7 If y ou use this pr inter with a USB in terf a ce cable , y ou will need to cha nge the Adobe Protocol s etting to R A W . For details [...]

  • Page 109

    6-1 C C H H A A P P T T E E R R 6 6 D D E E A A L L I I N N G G W W I I T T H H P P R R O O B B L L E E M M S S 6 6 . . 1 1 T T r r o o u u b b l l e e s s h h o o o o t t i i n n g g Read this chapter to learn how to fi x printer p robl ems . <If it looks like y ou are unable to fix the prob l em> T ur n off the printer , dis connect the pow[...]

  • Page 110

    6-2 6 6 . . 2 2 P P o o w w e e r r P P r r o o b b l l e e m m s s Symptom P ossible Cause Action Is the pr inter off ? Press the [ I] on th e pow er switch to tur n on the p rin ter . See 3.2.1 “T u r n On the Prin ter” Is the power cord loos e or disconn ected? T ur n off t he pr inter a nd connect th e power cord proper ly . T ur n o n the [...]

  • Page 111

    6-3 6 6 . . 3 3 P P r r i i n n t t i i n n g g P P r r o o b b l l e e m m s s 6 6 . . 3 3 . . 1 1 I I n n d d i i c c a a t t o o r r s s a a r r e e o o n n , , f f l l a a s s h h i i n n g g , , o o r r o o f f f f . . Symptom P ossible Cause Action The Alar m l amp is o n Is there an er ror mes sage on th e control pan el display? Check the m[...]

  • Page 112

    6-4 Symptom P ossible Cause Action Is the pr inter proper ly c onfigured for use throu gh a networ k? (W hen on a network .) Pri nt the pr inter configurati on list to check the network settin gs. Correct any in appropr iate s ettings. See “Netw or k User's Guide” The networ k has a pr oblem. ( When on a networ k). Check that the pr inter [...]

  • Page 113

    6-5 6 6 . . 3 3 . . 2 2 C C a a n n n n o o t t P P r r i i n n t t i i n n W W i i n n d d o o w w s s Symptom P ossible Cause Action Does “P ause Pr inti ng” a ppear in t he prin ter window? When printi ng sto ps beca use of an error , the pri nter somet imes switches to the “P ause Printi ng” s tate. Follow the proce dure be low to relea[...]

  • Page 114

    6-6 6 6 . . 3 3 . . 3 3 C C a a n n n n o o t t P P r r i i n n t t f f r r o o m m a a M M a a c c i i n n t t o o s s h h C C o o m m p p u u t t e e r r Symptom P ossible Cause Action Is the pr inter off ? Press the [ I] on th e pow er switch to tur n on the p rin ter . See 3.2.1 “T u r n On the Prin ter” Is the USB or Ether net interface ca[...]

  • Page 115

    6-7 6 6 . . 4 4 P P r r i i n n t t Q Q u u a a l l i i t t y y P P r r o o b b l l e e m m s s 6 6 . . 4 4 . . 1 1 B B l l a a n n k k o o r r C C o o m m p p l l e e t t e e l l y y B B l l a a c c k k P P a a g g e e s s a a r r e e O O u u t t p p u u t t Symptom P ossible Cause Action T wo or mor e sheets m a y be feeding at once. Remov e the [...]

  • Page 116

    6-8 6 6 . . 4 4 . . 2 2 F F a a d d e e d d o o r r D D i i r r t t y y P P r r i i n n t t o o u u t t s s , , W W h h i i t t e e A A r r e e a a s s ( ( d d r r o o p p - - o o u u t t s s ) ) , , C C r r e e a a s s e e s s , , B B l l u u r r s s Symptom P ossible Cause Action Is the med ia suita b le? Replace th e media w ith a recomme nd siz[...]

  • Page 117

    6-9 Symptom P ossible Cause Action Dir t in the pa per path. Pr int sev eral blank sheets. Recurr ing smudges The pr int hea d car tridge or transfer roll car tr idge is old or damaged. Check the pri nt head c ar tr idge and transf er roll car tr idge an d repl ace them as necessar y . See 8.2.2 “Replac ing the Pr int Head Car tr idge” See 8.3.[...]

  • Page 118

    6-10 Symptom P ossible Cause Action Is the med ia suita ble? Is the med ia f olded or crea sed? Replace th e media w ith a recomme nd size and type, and confir m th at your pri nter dr iver setti ngs are correct. See 4.1 “Suitable and Unsu itable P aper T ypes” White sp ots appear in areas of dense black prin ting. The pr int hea d car tri dge [...]

  • Page 119

    6-11 Symptom P ossible Cause Action Is the paper damp? Replace th e paper . See 4.2 “Loadin g P aper ” Is the med ia suita ble? Are you using war ped pape r? Replace th e media w ith a recomme nd size and type, and confir m th at your pri nter dr iver setti ngs are correct. See 4.1 “Suitable and Unsu itable P aper T ypes” Is the paper tra y[...]

  • Page 120

    6-12 6 6 . . 4 4 . . 3 3 U U n n s s a a t t i i s s f f a a c c t t o o r r y y P P r r i i n n t t i i n n g g Symptom P ossible Cause Action Is the transpar ency she et suita b le? Use transpare ncy sheets s uitable f or use with th is pr inter . Is the med ia proper ly l oade d into the multi-pur p ose tra y? Make sure that the transparenc y sh[...]

  • Page 121

    6-13 6 6 . . 5 5 P P a a p p e e r r F F e e e e d d P P r r o o b b l l e e m m s s Symptom P ossible Cause Action Is the med ia proper ly l oaded? If using s pecial paper , is the me dia proper ly lo aded into the multi-pur p ose tra y? Make sure that the media is pr oper ly loaded . When usi ng media s uch as transparency sheets, lab el sheets, [...]

  • Page 122

    6-14 Symptom P ossible Cause Action (Continued from pre vious page) P aper does not f eed, Pa p e r j a m s , S ev e r a l sheets feed at once, P aper does not f eed straight Did you install th e A5 spac er when loading A 5 paper into th e paper tray? Make sure that the A5 s pacer is proper ly inst alled next to the en d guide in t he paper tr a y [...]

  • Page 123

    6-15 6 6 . . 6 6 O O t t h h e e r r s s P P r r o o b b l l e e m m s s 6 6 . . 6 6 . . 1 1 N N e e t t w w o o r r k k P P r r o o b b l l e e m m s s Symptom P ossible Cause Action The IP ad dress chang es when tur nin g on the prin ter Is the pr inter set to acqu ire an I P address thr ough a DHC P ser ver? Set the I P address acquis ition meth[...]

  • Page 124

    6-16 6 6 . . 6 6 . . 2 2 O O t t h h e e r r P P r r o o b b l l e e m m s s Symptom P ossible Cause Action Cannot pr int in color Is the pr inter dr iver set to Black/White prin ting? Change t he prin ter dr iver settings in the “P aper/Outp ut” or “Graphic s” tab (Windows), or th e “General” dialog bo x (Maci ntosh). See “Hel p” P[...]

  • Page 125

    6-17 6 6 . . 7 7 W W h h a a t t t t o o D D o o W W h h e e n n a a n n E E r r r r o o r r M M e e s s s s a a g g e e A A p p p p e e a a r r s s This section describes error m essages and t heir m eanings , as w ell as what to do when the y appear . When an er ror mess age is displ ay ed, find the correspon ding messag e in the t abl e belo w a[...]

  • Page 126

    6-18 Message Meaning and Action Replace Y el low T oner ( Y) The yellow toner car tr idge is empty . Action : Replace th e yello w toner car tridge. See 8.1.2 “Replac ing the T o ner Car tr idges ” Reinser t Y e llow T oner ( Y) There is no yellow toner c ar tr idge ins er t ed in t he prin ter or the car tridge is impro per ly set. Action : Gr[...]

  • Page 127

    6-19 Message Meaning and Action Replace Cyan T oner (C ) The cyan toner car tr idge is empty . Action : Replace th e cyan toner car tr idge. See 8.1.2 “Replac ing the T o ner Car tr idges ” Reinser t Cyan T oner (C ) There is no cyan toner car tr idge i nser ted in the p rin ter or the car tridge is impro per ly set. Action : Grip t he lev ers [...]

  • Page 128

    6-20 Message Meaning and Action Reinser t T ransfer Roll The transfer roll car tri dge is not inser ted in the pr inter or the car tridge is set improper ly . Action : Push the tra nsf er roll c ar tr i dge all th e wa y i nto the pr in ter . See 8.3.2 “Replac ing the T rans f er Roll Car t ridge” Replace P rin t Head Car tr idge The pr int hea[...]

  • Page 129

    6-21 Message Meaning and Action Push in the T ra y None of t he tra ys are prop er ly inser ted. Action : Push the a ll paper trays compl etely back into t he pr inter . Empty Exit T ray The f ace down tra y is fu ll. Action : Remov e the pa per from th e f ac e down tra y . Replace Black T oner ( K) The blac k ton er car trid ge is empty . Action [...]

  • Page 130

    6-22 6 6 . . 8 8 T T h h e e A A l l a a r r m m I I n n d d i i c c a a t t o o r r i i s s O O n n o o r r F F l l a a s s h h i i n n g g The red alarm indic ator on th e control panel i ndicates th at there i s a pr obl em with the printer . Ref er to t he sections belo w . Ready Alarm 6 6 . . 8 8 . . 1 1 T T h h e e A A l l a a r r m m L L a a[...]

  • Page 131

    6-23 6 6 . . 9 9 F F o o r r c c i i n n g g t t h h e e P P r r i i n n t t e e r r t t o o P P r r i i n n t t R R e e m m a a i i n n i i n n g g D D a a t t a a ( ( W W h h e e n n P P r r i i n n t t i i n n g g i i s s H H a a l l t t e e d d ) ) If the pr inter stops receivin g data half wa y thro ugh pr int job , the printer will wait f or [...]

  • Page 132

    6-24 6 6 . . 1 1 0 0 C C l l e e a a n n i i n n g g t t h h e e D D e e n n s s i i t t y y S S e e n n s s o o r r When the printer's densi ty sensor is di r ty , f ollo w the procedure belo w to cle an it. 1. On the printer's right side , press the side of the po wer s witch mar k ed [O] to tur n off the printer . 2. Push up bu tton ?[...]

  • Page 133

    6-25 4. Gently wip e the densit y sensor win dow with a cle an dry cloth or cotton s wab .  Look 1 Do not all ow anyt hing hard to come in contact wi th the de nsity sensor w indo w . Do not use e xcessiv e f orce to clean th e windo w . 5. Replace the trans f er roll car tridge. Grip the or ange U-sh aped t abs as sho wn. 6. Inser t the pins at[...]

  • Page 134

    6-26 8. Close the front co ver . 9. On the printer's right side , press the side of the po wer s witch mar k ed [I] to tur n on the printer .[...]

  • Page 135

    7-1 C C H H A A P P T T E E R R 7 7 P P A A P P E E R R J J A A M M S S 7 7 . . 1 1 C C l l e e a a r r i i n n g g P P a a p p e e r r J J a a m m s s If a paper jam occ urs , printing stops and an er ror message appears on t he contr ol panel inf or ming y ou of the locati on of th e paper jam. T o clear the pap er jam, read the error messag e, r[...]

  • Page 136

    7-2 • When remo ving paper jams , mak e sure th at no piec es of paper are l eft inside t he printer , as this can ca use a fire . If the paper i s wr apped around th e fuser or r oller , or y ou cannot see t he jam yo u are trying to clear , do not attempt t o remo v e the paper by y ourself , as this m a y cause injuries or b ur ns. T ur n off [...]

  • Page 137

    7-3 7 7 . . 2 2 P P a a p p e e r r J J a a m m s s i i n n t t h h e e M M u u l l t t i i - - p p u u r r p p o o s s e e T T r r a a y y F ollow the procedur e bel ow to remo v e the jamm ed paper . 1. Pull the j ammed paper out of the mult i-purpose tra y . 2. Push up bu tton ‘A’ (1) and full y open the front co v er (2). Confir m that ther[...]

  • Page 138

    7-4 7 7 . . 3 3 P P a a p p e e r r J J a a m m s s i i n n t t h h e e P P a a p p e e r r T T r r a a y y If the Opti onal 2 T ra y Module is no t instal led, f ollo w the pr ocedure be lo w to remo ve paper j ammed in the paper tr a y . If the Opti onal 2 T ra y Module is i nstalled, lo ok f or the jamm ed paper sequentiall y , star ting with th[...]

  • Page 139

    7-5 4. Push up bu tton ‘A’ (1) and full y open the front co v er (2). Confir m that ther e are no scr aps of paper remaining inside the printer . 5. Close the front co ver . 6. Hold the p aper tr ay wi th both hands , align it w ith th e openin g in the printer and gentl y inser t it. 7. Push the paper tr ay c ompletel y bac k into the printer [...]

  • Page 140

    7-6 7 7 . . 4 4 P P a a p p e e r r J J a a m m s s B B e e t t w w e e e e n n t t h h e e P P r r i i n n t t H H e e a a d d C C a a r r t t r r i i d d g g e e a a n n d d t t h h e e F F u u s s e e r r C C a a r r t t r r i i d d g g e e This section descri bes the proced ures to r emo v e paper jammed ar ound the print head car tridge and in[...]

  • Page 141

    7-7 1. Fuser Car tr idge 2. P aper 3. Pr int Head Car tr idge <Illustration B> 3. Open the fus er car tridge le v ers and remo ve the jammed paper . If the paper is torn, remo v e an y scraps of paper r emaining i nside the printer . 4. Be sure to cl ose the fuser car tr idge le v ers after re moving the jammed paper . 5. Close the front co v[...]

  • Page 142

    7-8  P aper jams ar ound the fuser car tridge: F ollow the procedur e bel ow to remo v e the jamm ed paper . 1. Push up bu tton ‘B’ (1) and full y open the front cov er (2 ). 2. Open the l e v ers at the ends of the fuser car tridge and re mo v e the jammed pa per . If the paper is torn, remo v e an y scraps of paper r emaining i nside the p[...]

  • Page 143

    7-9  P aper long er than 355.6 mm (14 in.) jams If paper lo nger tha n 355.6 m m (14 i n.) jams in the printer , cut the paper as necessary and remo v e the paper from the l ocation w here it is jamm ed using th e appropriate proc edure. If the front co v er is diff icult to ope n, do not f orce it. T urn off the printer imm ediately and contact[...]

  • Page 144

    7-10 7 7 . . 5 5 P P a a p p e e r r J J a a m m s s i i n n t t h h e e P P a a p p e e r r R R o o t t a a t t o o r r F ollow the procedur e bel ow to remo v e the jamm ed paper . 1. Push up bu tton ‘B’ (1) and full y open the front cov er (2 ). 2. Remo v e the jammed paper . If the paper is torn, remo v e an y scraps of paper r emaining i n[...]

  • Page 145

    7-11 7 7 . . 6 6 P P a a p p e e r r J J a a m m s s i i n n t t h h e e 2 2 T T r r a a y y M M o o d d u u l l e e F ollow the procedur e bel ow to remo v e the jamm ed paper . 1. Star ting with the bottom tr ay , pull out each tr a y un til y ou find the jamm ed paper .  Look 3 P aper in the tr a y modu le f eeds to the printer from the front[...]

  • Page 146

    7-12 4. Push up bu tton ‘A’ (1) and full y open the front co v er (2). Confir m that ther e are no scr aps of paper remaining inside the printer . 5. Close the front co ver . 6. Close all o pen paper tr a ys .[...]

  • Page 147

    8-1 C C H H A A P P T T E E R R 8 8 R R O O U U T T I I N N E E M M A A I I N N T T E E N N A A N N C C E E A A N N D D C C O O N N S S U U M M A A B B L L E E R R E E P P L L A A C C E E M M E E N N T T 8 8 . . 1 1 R R e e p p l l a a c c i i n n g g t t h h e e T T o o n n e e r r C C a a r r t t r r i i d d g g e e s s The printer uses f our ton[...]

  • Page 148

    8-2  Storage Precautions • Store car tr idges aw ay from direct sunlight under the f ollowing conditions: • Ambient temperature ran ge, 0 to 35°C . Humidity range 15 to 80% RH (no condensation). A v oid hot and humid areas . • A v oid stor ing near magnetic objects such as CR T screens, disk d r iv es, or flopp y disks. • K eep out of r[...]

  • Page 149

    8-3 2. Grip the le v ers at the ends of th e toner car tr idge that y ou w ant to replace and pull them up . 3. Pull out the toner c a r tr idge . ✏ Note  Put the toner car tr idge ont o a piece of paper t o pre v ent the toner from staining th e floor or furniture.  T o pre v ent resi dual ton er f or m spilling, av o id shaking or bumping[...]

  • Page 150

    8-4 6. Align the t oner car tr idge w ith the correspondi ng inser tion poi nt in the printer and inser t it as i llustr ated. 1. T oner seal 7. Grip the le v ers at eac h end of the toner car tr idge wit h y our fi ngers , then push down firmly to rotate the le v ers f orward to the ( ) position. 8. Pull the to ner seal str aight up to remov e it.[...]

  • Page 151

    8-5 8 8 . . 2 2 R R e e p p l l a a c c i i n n g g t t h h e e P P r r i i n n t t H H e e a a d d C C a a r r t t r r i i d d g g e e This p rint head ca r tr idge co nsist s of the ligh t-sens itiv e pr int he ad, the dev e loper and the tr ansf er roll. When the print head deterior ates , ‘Repl ace Print Hea d Car tr idge’ message a ppears [...]

  • Page 152

    8-6 • When replacing the p r int head car tr idge , work on a desk or o ther flat surf ace to av oid scratching the light-sensitive p r int head and transf er roll. • A v oid removing the print head car tr idge from the pr inter bef o re it is time to replace it. Removing and replacing the print head car tr idge can cause dir t to stick to the [...]

  • Page 153

    8-7 1. Push up bu tton ‘A’ (1) and full y open the front cov er (2 ). 2. Push the b utton as sho wn and open the paper outlet co v er . 3. Grip the handl e on top of the print head car tr idge and ge ntly lift it o ut of the printer .  Look 1 Hold the print h ead car tridge by its handle t o pre v ent it fro m f alling. 4. Open the to p of t[...]

  • Page 154

    8-8 5. Grip the handl e on top of the print head car tr idge and ge ntly lift it. Place the car tridge onto a fl at surf ace.  Look 2 Lift the print h ead car tridge b y the handle . Do not allo w the car tridge to touch an ything w hen rem oving i t from the bo x. 6. Remo v e the polystyren e pac king an d open the t op of t he alu minum pac ka[...]

  • Page 155

    8-9 9. Grip the handl e on top of the print head car tridge and f ace th e flat par t tow ards the bac k of the printer . 1. Flat par t facing to the rear 10. With the flat par t of the car tridge f acing the rear , align the or ange r ollers o n both sides of the print head car tridge with the sl ots in front of the arro ws on the printer , and ge[...]

  • Page 156

    8-10 12. Close the p aper outle t co v er . 13. Close the front co ver .[...]

  • Page 157

    8-11 8 8 . . 3 3 R R e e p p l l a a c c i i n n g g t t h h e e T T r r a a n n s s f f e e r r R R o o l l l l C C a a r r t t r r i i d d g g e e The tra nsf er roll car tr idge co nsists of a trans f er roll and a w aste toner collecti on bo x. When the tr ansf er roll car tridge deterior ates , ‘Replace T ransf er Roll’ message appears o n[...]

  • Page 158

    8-12 8 8 . . 3 3 . . 1 1 T T r r a a n n s s f f e e r r R R o o l l l l C C a a r r t t r r i i d d g g e e H H a a n n d d l l i i n n g g P P r r e e c c a a u u t t i i o o n n s s Ne ver thr ow a used tr ansf er roll car tridge into fire . It can cause a n e xplosion an d injuries .  Handling Precautions • Replace the transf er roll car t[...]

  • Page 159

    8-13 8 8 . . 3 3 . . 2 2 R R e e p p l l a a c c i i n n g g t t h h e e T T r r a a n n s s f f e e r r R R o o l l l l C C a a r r t t r r i i d d g g e e F ollow the procedur e belo w to replace the tra nsf er roll car tr idge . 1. Push up bu tton ‘A’ (1) and full y open the front cov er (2 ). 2. Grip the ora nge tabs at both e nds of the tr[...]

  • Page 160

    8-14 3. Unpac k a ne w trans fer roll car tridge and grip the ora nge tabs as s how n. 4. Inser t the pins at both ends of the trans f er roll car tr idge into the bearings inside the printer , and gently pus h the roll into the printer . 5. T o lock the tr ansf er roll car tr idge int o the printer , push down on the tabs unti l y ou hear a clic k[...]

  • Page 161

    8-15 8 8 . . 4 4 P P r r i i n n t t i i n n g g R R e e p p o o r r t t s s a a n n d d L L i i s s t t s s Use the op erati on pan el to print the f ollo win g repor ts and li sts . • Print er Configuration List Use this to confir m options installed in the printer and to check the network setting s on the p rinter . ✏ Note 8.4.1 “Confirmin[...]

  • Page 162

    8-16 8 8 . . 4 4 . . 1 1 C C o o n n f f i i r r m m i i n n g g P P r r i i n n t t e e r r C C o o n n f f i i g g u u r r a a t t i i o o n n a a n n d d N N e e t t w w o o r r k k S S e e t t t t i i n n g g s s Printing the printer configur ation list allo ws y ou to c heck what options ar e install ed on the printer and printer netw or k set[...]

  • Page 163

    8-17 8 8 . . 4 4 . . 2 2 C C h h e e c c k k i i n n g g t t h h e e P P r r i i n n t t L L o o g g Use the con trol pa nel to print th e print log. The print log is a repor t o f the last 22 print jobs receiv ed b y the printer . Use it to che c k whether t he jobs w ere printed nor mally or not. ✏ Note When ‘A uto Log Print’ in the ‘1 Sy[...]

  • Page 164

    8-18 8 8 . . 5 5 C C o o n n f f i i r r m m i i n n g g P P r r i i n n t t e e r r S S t t a a t t u u s s f f r r o o m m Y Y o o u u r r C C o o m m p p u u t t e e r r This printer f eatures a v ariety of netw ork tools that enab le y ou to chec k the status of the printer fr om y our computer throu gh the n etwork. Using th ese tools s av es [...]

  • Page 165

    8-19 8 8 . . 6 6 C C l l e e a a n n i i n n g g t t h h e e P P r r i i n n t t e e r r W e recommend that y ou clean the printer at least once a month to k eep it in g ood working c ondition and t o maintain print q uality . T ur n off the printer a nd disconnect the po wer cord from th e A C outlet be f ore clea ning the printer . F ailure to tu[...]

  • Page 166

    8-20 8 8 . . 7 7 T T r r a a n n s s p p o o r r t t i i n n g g t t h h e e P P r r i i n n t t e e r r Bef ore transp or ting the printer , f ollo w the procedure belo w: • T o pre v ent injuries, t his printer s hould b e lifted b y at leas t two people . • T o lift the printer , f ace the front o f the printer and g rip the recessed ar eas [...]

  • Page 167

    8-21 1. On the printer's right side , press the side of the po wer s witch mar k ed [O] to tur n off the printer . 2. Disconnect th e po wer cord, int erf ace cabl e, an d any other cables . Ne ver to uch a p ow er cor d with w et hands . This constitutes an ele ctric shock hazar d. When unpl ugging t he printer , gr asp the plug instead of th[...]

  • Page 168

    8-22 5. Remov e the paper from the p aper tr a y , and stor e it in a dr y , dust-fr ee place . 6. Inser t the cardboar d spacer s in the tr ay as illustrated. 7. Hold the p aper tr ay wi th both hands , align it w ith th e openin g in the printer and gentl y inser t it. 8. Push the paper tr ay c ompletel y bac k into the printer .[...]

  • Page 169

    8-23 9. Remov e the tr a y cov er from the rear of the printer . 10. Push up bu tton ‘A’ (1) and full y open the front cov er (2 ). 11. Push the b utton as sho wn and open the paper outlet co v er . 12. Gr ip th e hand le on to p of the p r int head car tr idge and gently li ft it out of the printer . 1. T ransf er roll  Look  Do not touc[...]

  • Page 170

    8-24 ✏ Note Wr ap the print head c ar tridge in its alumin um pac kage or t hic k paper t o av oid e xposing i t to dir ect sunlight or other str ong light. 13. Close the p aper outle t co v er . 14. Close the front co ver . 15. T o protect the printer from damage , pac k it in a bo x bef ore tr anspor ting it.  Look 6 After moving the printer[...]

  • Page 171

    8-25 8 8 . . 8 8 S S t t o o r r i i n n g g t t h h e e P P r r i i n n t t e e r r F ollow the procedur e bel ow w hen y ou d o not nee d to use th e printer f or a lon g period. 1. On the printer's right side , press the side of the po wer s witch mar k ed [O] to tur n off the printer . 2. Disconnect th e po wer cord, int erf ace cabl e, an[...]

  • Page 172

    A-1 A A A A P P P P E E N N D D I I X X E E S S A A . . 1 1 I I n n t t r r o o d d u u c c t t i i o o n n t t o o t t h h e e O O p p t t i i o o n n a a l l a a n n d d C C o o n n s s u u m m a a b b l l e e I I t t e e m m s s The f ollow ing optio ns are a v ailab le f or this printer . T o order an y of these o ptions , contact y our dealer [...]

  • Page 173

    A-2 A A . . 1 1 . . 2 2 C C o o n n s s u u m m a a b b l l e e I I t t e e m m s s  T oner Car t ridges The printer uses f our toner ca r tridges: bl ack, y ello w mage nta, and c y an. F or the installati on pro cedure , ref er to 8.1. 2 “Replaci ng T oner Car tridges”.  Print Head Car tridg e Consists of the light-s ensitiv e dr um, th[...]

  • Page 174

    A-3 A A . . 2 2 G G e e t t t t i i n n g g P P r r o o d d u u c c t t S S u u p p p p o o r r t t I I n n f f o o r r m m a a t t i i o o n n Access our user s uppor t w eb site f or the la test driv ers and inf or mation ab out y our printer . URL: http://solutions .brother .com[...]

  • Page 175

    A-4 A A . . 3 3 G G e e n n e e r r a a l l S S p p e e c c i i f f i i c c a a t t i i o o n n s s A A . . 3 3 . . 1 1 P P r r i i n n t t e e r r S S p p e e c c i i f f i i c c a a t t i i o o n n s s T ype Des ktop Pr inter Pri nt Method Electro photographic Resolutio n 1,200 dots /25.4 m m (1,200 dpi), 600 dots/25.4 mm (60 0 dpi) Color Graduat[...]

  • Page 176

    A-5 F onts (*2) European (80 fonts) Alber tus Medi um/ Alber tus Extra Bold Antique O live/ Antique O live It/Antiqu e Olive Bd Ari al/ Ar ia l It/ Ar ial B d/ Ar ial Bd I t Clarendon Condense d Coronet Cour ier/ Cour ier It/ Cour ier Bd/ C our ier Bd It Garamond Anti qua/ Garamond K ursiv/ Gara mond Hal bf ett/ Gatamond Kurs Halb Letter Go thic/ L[...]

  • Page 177

    A-6 W e ight/Di mensions Dime nsions: 439 (W) × 638 (D)* × 44 5 (H) mm (17.3 (W) x 25.1 (D) * x 17.5 (H) in.) W e ight: 3 5.3 kg ( 77.8 lb) (*) With the p aper tray installe d and t he multi-pur pose t ra y f olded cl osed. (*1) • I ndicates the maximu m speeds f or t he A4 and Letter sizes fed lengthwise (por t rait). • Dur ing long pr int r[...]

  • Page 178

    A-7 A A . . 3 3 . . 2 2 N N e e t t w w o o r r k k S S p p e e c c i i f f i i c c a a t t i i o o n n s s  Common Specifications Suppor ted St andards Ether net V er .2.0 I EEE 802. 3 Network Protocols TCP/IP , NetBIOS, IPX/S PX (NetWare), AppleT alk Interf ace 100 BASE-T X, 10BAS E-T  TCP/IP Specifications Suppor ted Operat ing Sys tems Wi[...]

  • Page 179

    A-8 A A . . 3 3 . . 3 3 P P r r i i n n t t a a b b l l e e A A r r e e a a When usi ng A4, 8.5 " x 14" (Leg al) or sm aller . • “Printable ar ea” ref ers t o the area o n a page where printing is possib le . • “Non-printab le area” ref ers to th e area (the edg es) on t he pag e where pri nting is not possib le . 1. Pr intabl[...]

  • Page 180

    A-9 A A . . 4 4 L L i i f f e e S S p p a a n n o o f f C C o o n n s s u u m m a a b b l l e e I I t t e e m m s s  Life span of consumab les (in printabl e pag es) Consumable Numb er of p rinta ble p age s (*) Black toner car tr idge About 8, 500 pages Y ellow to ner car tr idge About 6,000 pages Magenta ton er car tr idge About 6,000 pages Cy[...]

  • Page 181

    A-10 A A . . 5 5 A A d d d d i i n n g g t t h h e e E E x x p p a a n n s s i i o o n n M M e e m m o o r r y y 1. T ur n off the printer , and then unpl ug the pow er cord from t he A C outlet. Bef ore installing the optional accessories, tur n off the printer and remov e the pow er plug from the outlet. Installing optional accessories without tu[...]

  • Page 182

    INDEX I-1 I I 1 1 I I N N D D E E X X 2 2 T r a y M o du l e ................................................ . 7 - 1 1 , A - 1 A A l a r m i nd i c a t o r ........................................................ 5 - 2 A l a r m I nd i c a t o r ...................................................... 6 - 2 2 A l a r m l a m p ......................[...]

  • Page 183

    INDEX I- 2 S S ec u r i t y .................................................................... 5 - 1 1 Subn e t M a s k ............................................................ 5 - 1 4 Su i t a b l e P a p er T y p e s ............................................... 4 - 1 T T C P / I P .........................................................[...]