Brother 3550 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Brother 3550, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Brother 3550 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Brother 3550. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Brother 3550 should contain:
- informations concerning technical data of Brother 3550
- name of the manufacturer and a year of construction of the Brother 3550 item
- rules of operation, control and maintenance of the Brother 3550 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Brother 3550 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Brother 3550, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Brother service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Brother 3550.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Brother 3550 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    UF7225001 3 Printed in Japan Brother International Corporation 200 Cottontail Lane, Somerset, NJ 08875-6714, U.S.A. Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 3550-US-5.0 * Manufactured by Brother Industries Ltd. whose quality system is registered by BSI and JQA. BSI Certificate of[...]

  • Page 2

    3550-US-5.0 1 . Remove the drum unit. 2 . Place the drum unit in the zip lock bag. 3 . Repack the Machine. Shipment of the Fax Machine If for any reason you must ship your Fax Machine, carefully package the Fax Machine to avoid any damage during transit. It is recommended that you save and use the original packaging. The Fax Machine should be adequ[...]

  • Page 3

    3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 • ································· FOR YOUR INFORMATION Chapter 1. ❖ SETUP & PREPARATION BEFORE USE 1-1 Choosing a Suitable Place for Your Fax Machine ........................................... 1-1 The Good Places... ..............................[...]

  • Page 4

    3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 One-Touch Dialing .......................................................................................... 5-1 Speed Dialing ................................................................................................... 5-1 • Using Keys with the Telephone .........................[...]

  • Page 5

    3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 Error Retransmission ............................................................................... 6-20 Next-FAX Reservation ............................................................................ 6-21 Chapter 7. ❖ RECEIVING FAXES AND OTHER CALLS 7-1 A) BASIC SETUP TO RECEIVE FAXE[...]

  • Page 6

    3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 How to Turn the Distinctive Ringing Function ON or OFF .................... 7-18 E) CALLER ID ............................................................................................ 7-19 What is Caller ID? ...............................................................................[...]

  • Page 7

    3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 Printing the All Dial List ............................................................................... 11-3 Transmission Verification (Xmit) Report ...................................................... 11-4 Memory Status List ...........................................................[...]

  • Page 8

    3500-US-5.0 How to Use This Owner’s Manual Thank you for purchasing a Brother fax machine. This fax machine has been designed to be simple to use, but you can utilize it to its fullest potential by taking some time to read this owner’s manual. You will be ready to use the fax machine as soon as you read the first four chapters. Then you can ref[...]

  • Page 9

    1-1 SETUP & PREPARATION BEFORE USE 3550-US-5.0 Ch. 1 1. SETUP & PREPARATION BEFORE USE Choosing a Suitable Place for Your Fax Machine Use the following list as a guide to find a suitable place for your fax machine. The Good Places... Place your machine in a location where the temperature stays between 50-90.5 ° F(10-32.5 ° C). Place your [...]

  • Page 10

    1-2 SETUP & PREPARATION BEFORE USE 3550-US-5.0 Packing List Please check to see that you have the following items: - Never install telephone wiring during a lightning storm. - Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. - Never touch telephone wires or terminals that are not insulat[...]

  • Page 11

    1-3 SETUP & PREPARATION BEFORE USE 3550-US-5.0 Ch. 1 STEP B. Install the Drum unit assembly(with Toner cartridge). Setting up Your Fax Machine Follow these steps to set up your fax machine: STEP A. Attach the document and paper trays. 1 ) Unpack the drum unit assembly including the toner cartridge and gently rock it from side to side five or si[...]

  • Page 12

    1-4 SETUP & PREPARATION BEFORE USE 3550-US-5.0 2 ) Open the top cover of the fax machine until the latch clicks into place. Top cover 3 ) Holding the drum unit by its handles, insert it into the fax machine. 3 ) 4 ) Close the top cover. (See page 12-1 for more information about replacement of toner cartridge.) 4 ) Handles Drum unit Top cover 2 [...]

  • Page 13

    1-5 SETUP & PREPARATION BEFORE USE 3550-US-5.0 Ch. 1 Multipurpose sheet feeder Multipurpose sheet feeder cover STEP C. Load Paper into the fax machine. 1 ) Hook the wire extension into the Multipurpose sheet feeder. 1 ) Wire extension Multipurpose sheet feeder 3 ) Open the Multipurpose sheet feeder cover. 4 ) Load paper into the Multipurpose sh[...]

  • Page 14

    1-6 SETUP & PREPARATION BEFORE USE 3550-US-5.0 FOR YOUR INFORMATION About the Recording Paper… Please use standard copier paper for the recording paper as below : Width : 216mm(8.5")/210mm(8.3") Length : Letter/Legal/A4 Weight : 17lb. to 24lb. The feeder can accept letter, A4, and legal sized paper. The default setting of the record[...]

  • Page 15

    1-7 SETUP & PREPARATION BEFORE USE 3550-US-5.0 Ch. 1 STEP D. Connect the handset. STEP E. Connect the power cord and turn on the power switch is located on the left side of your machine. When you connect the power cord and turn on the power switch, the fax machine’s display will show “01/01/1997 00:00”. While the machine is warming up, ma[...]

  • Page 16

    1-8 SETUP & PREPARATION BEFORE USE 3550-US-5.0 STEP F. Connect the telephone line. * PC I/F jack is only for use with Multi-Function Link option. It you have not purchased this option, then ignore this jack. Handset curled cord Telephone line cord LINE EXT. PC I/F[...]

  • Page 17

    1-9 SETUP & PREPARATION BEFORE USE 3550-US-5.0 Ch. 1 FOR YOUR INFORMATION Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order. Your fax m[...]

  • Page 18

    1-10 SETUP & PREPARATION BEFORE USE 3550-US-5.0 Installing a Fax Machine, Two Line TAD and Two Line Telephone When you are installing a two line telephone answering device (TAD) and a two line telephone, your fax machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the fax machine on li[...]

  • Page 19

    1-11 SETUP & PREPARATION BEFORE USE 3550-US-5.0 Ch. 1 FOR YOUR INFORMATION Connecting to a Private Branch Exchange The following points should be kept in mind if you are installing the machine to work with a private branch exchange(PBX). 1 ) It is not guaranteed that the unit will operate correctly under all circumstances with PBXs. Any cases o[...]

  • Page 20

    3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 THE CONTROL PANEL KEYS 2-1 2. THE CONTROL PANEL KEYS 2. THE CONTROL PANEL KEYS 2. THE CONTROL PANEL KEYS 2. THE CONTROL PANEL KEYS 2. THE CONTROL PANEL KEYS 01 02 03 21 22 23 11 12 13 31 32 33 16 17 18 36 37 38 06 07 08 26 27 28 Stop Start Shift Hook Hold Speed Dial 1 4 7 5 6 2 3 8 9 0 ABC[...]

  • Page 21

    3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 2-2 THE CONTROL PANEL KEYS Ch. 2 01 02 21 22 11 12 31 32 16 17 36 37 06 07 26 27 Shift Hook Hold Speed Dial 1 4 7 5 6 2 3 8 9 0 ABC D EF GH I JKL MNO P Q RS TUV WXY Z Redial / Pause Function Clear Tel-index Set 3550 3550 a TELEPHONE AREA 6. Tel-Index This key allows you to look up numbers [...]

  • Page 22

    3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 THE CONTROL PANEL KEYS 2-3 01 02 03 21 22 23 11 12 13 31 32 33 16 17 18 36 37 38 06 07 08 26 27 28 Stop Start Shift 04 05 24 25 14 15 34 35 19 20 39 40 09 10 29 30 Copy 3550 b ONE-TOUCH AREA 7. One-Touch Dial Keys These 20 keys give you instant access to previously stored phone numbers. (S[...]

  • Page 23

    3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 2-4 THE CONTROL PANEL KEYS Ch. 2 Function Clear Tel-index Set 3550 3550 c LCD & USER SETUP AREA 12. Z (Left Arrow) This key moves the LCD cursor to the left. It also allows you to back up one step when you are in function mode (see page 3-1) or Telephone Index. 16. Set This key is used[...]

  • Page 24

    3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 THE CONTROL PANEL KEYS 2-5 Tel-index Enlarge / Reduce Help Super Q.Scan Resolution Mode Fine Photo S.Fine Fax TAD F/ T c c LCD & USER SETUP AREA 3550 19. Mode This key is used to specify how the fax machine should handle incoming calls. (See page 7-1.) 20. Help Press this key whenever [...]

  • Page 25

    3-1 3-1 3-1 3-1 3-1 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY 3550-US-5.0 Ch. 3 Ch. 3 Ch. 3 Ch. 3 Ch. 3 3. HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY User-friendly Programming User-friendly Programming User-friendly Programming User-friendly Programming User-friendly Programming We have designed your fax machine with on-screen pr[...]

  • Page 26

    3-2 3-2 3-2 3-2 3-2 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY 3550-US-5.0 SPEAKER:HIGH These function options will appear one after the other on the display. You can then choose one of these options by pressing Set Set Set Set S e t when the option you want appears on the LCD. You can also move through the function menu options at a faste[...]

  • Page 27

    3-3 3-3 3-3 3-3 3-3 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY 3550-US-5.0 Ch. 3 Ch. 3 Ch. 3 Ch. 3 Ch. 3 There are three types of contrast settings. Usually the AUTO setting is acceptable. But if you want to send or copy an especially light or dark document, you should change this setting. AUTO: Default setting is AUTO. Contrast setting al[...]

  • Page 28

    3-4 3-4 3-4 3-4 3-4 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY 3550-US-5.0 Smoothing enhances the appearance of incoming faxes. If you set SMOOTHING to ON, you will receive messages with the smoothing enhancement. ON/OFF You can adjust the volume of the beeper with this function. OFF/LOW/HIGH If you set COVERPAGE to ON, you can send your d[...]

  • Page 29

    3-5 3-5 3-5 3-5 3-5 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY 3550-US-5.0 Ch. 3 Ch. 3 Ch. 3 Ch. 3 Ch. 3 Page Level one function Factory setting Level two function Explanation of Options 7-2 2 2 . RING DELAY 1. TONE/PULSE TONE 4 - 1 6 . DISTINCTIVE 3. INTERVAL O F F 11-2 ~3 00:00 6- 7 2 . DAILY TIMER 1 . DATE/TIME 01/01/1997 00:00 4-2 7-20[...]

  • Page 30

    3-6 3-6 3-6 3-6 3-6 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY 3550-US-5.0 If you enter REMOTE CODE, you can activate or deactivate the fax machine from a remote telephone. ON/OFF You can register your own two custom comments on the Cover Page. Limits fax receiving to only from a fax number stored as one of your One-Touch numbers. ON/OFF Y[...]

  • Page 31

    3-7 3-7 3-7 3-7 3-7 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY 3550-US-5.0 Ch. 3 Ch. 3 Ch. 3 Ch. 3 Ch. 3 Help Key Help Key Help Key Help Key Help Key Press this key whenever you need a quick reference Help List printed. This Help List will give you information on how to perform settings for a function, how to register information, or how t[...]

  • Page 32

    3-8 3-8 3-8 3-8 3-8 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY 3550-US-5.0 THE DISPLAY WILL SHOW: KEYS TO PRESS 1 . Press 2 twice to enter the letter B . 2 . Press 7 three times to enter the letter R . 3 . Press Set . ENTER & SET NAME:B NAME:BR NAME: THE DISPLAY WILL SHOW: KEYS TO PRESS FOR YOUR INFORMATION 1 . If you want to enter a b[...]

  • Page 33

    3-9 3-9 3-9 3-9 3-9 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY 3550-US-5.0 Ch. 3 Ch. 3 Ch. 3 Ch. 3 Ch. 3 How to Set the Sleep Time How to Set the Sleep Time How to Set the Sleep Time How to Set the Sleep Time How to Set the Sleep Time Sleep mode reduces power consumption when the machine is idle. The time period before the machine drops in[...]

  • Page 34

    4-1 TELEPHONE FUNCTION SETTINGS 3550-US-5.0 KEYS TO PRESS DIALING:PULSE THE DISPLAY WILL SHOW: 4. TELEPHONE FUNCTION SETTINGS There are some settings, such as the date and time, you should set on your fax machine before you begin using it. Once entered, these settings will remain in the machine until you change them. You can begin customizing the s[...]

  • Page 35

    TELEPHONE FUNCTION SETTINGS 4-2 3550-US-5.0 Ch. 4 BEEPER:OFF BEEPER:LOW SELECT { } & SET ENTER DAY:12 ENTER TIME:XX:XX ENTER TIME:15:25 1.DATE/TIME 09/12/1996 15:25 ENTER YEAR:96 THE DISPLAY WILL SHOW: KEYS TO PRESS Setting the Date and Time Your fax machine shows the date and time on the display and prints it on every fax page you send. You ca[...]

  • Page 36

    4-3 TELEPHONE FUNCTION SETTINGS 3550-US-5.0 Setting the Station ID The Station ID is for identification purposes. Here you can store your name, fax number, and telephone number. Your machine prints this information on the electronic Cover Page and every fax page you send. • The telephone number that you stored above is only used for the Call Back[...]

  • Page 37

    TELEPHONE FUNCTION SETTINGS 4-4 3550-US-5.0 Ch. 4 9 . Press Set to confirm the entry. 1 0 . Press Stop to return to the date and time. 4.STATION ID 1 . Press Function . 2 . Press 4 . 3 . Press 1 . 4 . Press the One-Touch key where you want to store a number. Example: One - Touch 05 . Note: The One-Touch keys are not the number keys. KEYS TO PRESS T[...]

  • Page 38

    4-5 TELEPHONE FUNCTION SETTINGS 3550-US-5.0 NAME:NJ OFFICE NAME: ENTER & SET *05:14155551212_ 5 . Enter a number (up to 20 digits). Example: 14155551212 . 6 . Press Set . You will be prompted to enter the name or company associated with this number. 7 . Enter the name by using the number keys (up to 15 characters). Example: NJ OFFICE . (See pag[...]

  • Page 39

    TELEPHONE FUNCTION SETTINGS 4-6 3550-US-5.0 Ch. 4 FOR YOUR INFORMATION Types of Numbers When you store a number as a One-Touch or as a Speed-Dial number, you have a choice of choosing the type of number. There are 4 options: 1 . FAX (A fax number). 2 . TEL (A telephone number). 3 . F/T (Both a fax number and a telephone number) 4 . CHAIN (A number,[...]

  • Page 40

    4-7 TELEPHONE FUNCTION SETTINGS 3550-US-5.0 TYPE:TEL 3 . Press 2 . 4 . Use the number keys to enter a two-digit number. Example: 05 . 5 . Enter the number (up to 20 digits). Example: 5555151 . 6 . Press Set . You will be prompted to enter the name or company associated with this number. 7 . Use the number keys to enter a name (up to 15 characters).[...]

  • Page 41

    TELEPHONE FUNCTION SETTINGS 4-8 3550-US-5.0 Ch. 4 When You Wish to Change the Stored One-Touch and Speed-Dial Numbers (During Step 4 on Page 4-4, 7) When you access the function for a One-Touch key or Speed-Dial number, that is already in use, you will be asked if you wish to change it or to exit and select a different One-Touch or Speed-Dial numbe[...]

  • Page 42

    4-9 TELEPHONE FUNCTION SETTINGS 3550-US-5.0 SETUP GROUP:G0 ENTER & SET SETUP GROUP:G01 G01: ENTER & SET G01:#03#05*02_ 4 . Press the One-Touch key where you wish to store the group number. Example: select “One-Touch 02” as a group. 5 . After two seconds, enter a number for the group, using the number keys. Example: 1 . 6 . Enter the One[...]

  • Page 43

    USING THE UNIT AS A TELEPHONE 5-1 3550-US-5.0 Ch. 5 FOR YOUR INFORMATION 5. USING THE UNIT AS A TELEPHONE Your fax machine can be used to make regular telephone calls. You can dial numbers manually, by pressing the number keys, or by using One-Touch or Speed-Dialing. Manual Dialing 1 . Pick up the handset, or press Hook . 2 . When you hear a dial t[...]

  • Page 44

    USING THE UNIT AS A TELEPHONE 5-2 3550-US-5.0 THE DISPLAY WILL SHOW: KEYS TO PRESS Searching the Telephone Index Once you have stored a name and number as a One-Touch number or as a Speed-Dial number, you can search for that name alphabetically using the Telephone Index. You can dial a number directly from the Telephone Index. 09/12/1996 15:25 TEL.[...]

  • Page 45

    6-1 3550-US-5.0 Ch. 6 6. SENDING FAXES A) DOCUMENT BASICS The Size of Your Documents The size of the documents you want to send by fax should not be larger (or smaller) than your fax machine can accommodate. The documents should each be between 5.8 and 8.5 inches (148 and 216 mm) wide and between 3.9 and 35.4 inches (100 and 900 mm) long. The maxim[...]

  • Page 46

    6-2 3550-US-5.0 The Auto Document Feeder (ADF) The Auto Document Feeder (ADF) automatically feeds documents ( up to 30 pages ) into the fax machine, one at a time. The thickness and weight of the documents should fall into the following categories: Thickness: For one sheet: 2.8 x 10 -3 to 4.7 x 10 -3 inches (0.07 to 0.12 mm). For multiple sheets: 2[...]

  • Page 47

    6-3 3550-US-5.0 Ch. 6 THE DISPLAY WILL SHOW: KEYS TO PRESS Setting the Contrast The fax machine has automatic contrast control, but if you are sending or copying a document that is very light or very dark, you may want to set the contrast yourself. Use SUPER LIGHT to send a very light document. Use SUPER DARK to send a very dark document. 1 . Inser[...]

  • Page 48

    6-4 3550-US-5.0 FAX: NO. & START COPY: PRESS COPY 09/12/1996 15:25 THE DISPLAY WILL SHOW: KEYS TO PRESS B) BASIC FAX TRANSMISSIONS FOR YOUR INFORMATION Sending a Fax Automatically Sending a Fax There are 3 basic ways to send a fax: 1 ) Manual transmission: You can talk or listen to the other party before you send a fax by picking up the handset[...]

  • Page 49

    6-5 3550-US-5.0 Ch. 6 THE DISPLAY WILL SHOW: KEYS TO PRESS SENDING 2 . Enter a fax number. Example: One-Touch dialing. 3 . Press Start . Sending a Fax Manually 1 . Insert the documents face down into the feeder. 2 . Pick up the handset or press Hook and listen for the dial tone. 3 . Enter the fax number. You can use manual dialing, One-Touch dialin[...]

  • Page 50

    6-6 3550-US-5.0 Optional Settings When You Send a Fax Manually • Resolution (See page 6-2, 6-13.) • Contrast (See page 6-3.) • Cover Page (See page 6-14~18.) • Overseas Mode (See page 6-12.) • Call Reservation (See page 6-18~19.) Printing Page Headers Your fax machine can print a page header on the top of every fax you send. It is printed[...]

  • Page 51

    6-7 3550-US-5.0 Ch. 6 If You Get a MEMORY FULL Message When Trying to Send a Fax by Using Super Quick-Scan If the memory becomes full when scanning page 1 and the display shows PRESS STOP KEY, then press Stop to abort the job. If the memory becomes full on page 2 or more of a multipage document, you will be prompted to press Start to send the porti[...]

  • Page 52

    6-8 3550-US-5.0 2 . Press Super Q.Scan if you wish to use memory transmission, or you can send your fax normally. 3 . Press Function . 4 . Press 1 . 5 . Press 1 . 6 . Enter the time in 24-hour format using the number keys. Example: 19:45 (7:45 P.M.). 7 . Wait for two seconds. 1.TEMP.SETTINGS 1.TIMER 1.TEMP.SETTINGS SET TIME=19:45 1.TIMER SET TIME= [...]

  • Page 53

    6-9 3550-US-5.0 Ch. 6 ADVANCED FAX TRANSMISSIONS SENDING FAXES 1 . Insert the documents into the feeder. 2 . Press Super Q.Scan . 3 . Enter the One-Touch, Speed- Dial, or group number, one after the other. Example: Group number. 4 . Press Start and the fax machine will read the documents into memory, and then start sending faxes to all the numbers [...]

  • Page 54

    6-10 3550-US-5.0 3 . Enter the fax number. (Or enter a series of numbers if you are broadcasting.) 4 . Press Start to start scanning documents. 5 . Insert “Document B” within 30 seconds after “Document A” has been scanned. (If you wait more than 30 seconds to scan another document, the machine will begin to send document “A”.) Repeat St[...]

  • Page 55

    6-11 3550-US-5.0 Ch. 6 7 . After the transmission is finished, place the “old” documents back into the feeder. 8 . Press Function and 0 to restore the timer. ADVANCED FAX TRANSMISSIONS SENDING FAXES INSERT DOCUMENT FAX OR COPY FUNC 0 TO RESET 0.INTERRUPT TIMER WAITING Canceling a Job Use the Cancel Job function to permanently remove scheduled t[...]

  • Page 56

    6-12 3550-US-5.0 6.OVERSEAS MODE OVERSEAS:ON 09/12/1996 15:25 THE DISPLAY WILL SHOW: KEYS TO PRESS D) FAX TRANSMISSION OPTIONS Setting the Overseas Mode If you experience difficulty with sending faxes overseas, you may want to use the Overseas mode. Using the Overseas mode is an effective way to send faxes overseas. 1.TEMP.SETTINGS 1.TEMP.SETTINGS [...]

  • Page 57

    6-13 3550-US-5.0 Ch. 6 PAGE 02:FINE THE DISPLAY WILL SHOW: KEYS TO PRESS Setting Your Fax Machine for Multiple Resolution Transmission This is a temporary setting for the current transmission job only. You can set the resolution of the documents you send by pressing Resolution . Once you set the resolution, all the pages will be sent at the same re[...]

  • Page 58

    6-14 3550-US-5.0 Sending a Fax with an Electronic Cover Page Message An automatic Cover Page will allow you to send details of who the fax is going to, who it is from and when it was sent. This is what the Cover Page looks like: ( 1 ) The “TO” information comes from the One-Touch or the Speed-Dial memory. If you are dialing manually, the name o[...]

  • Page 59

    6-15 3550-US-5.0 Ch. 6 THE DISPLAY WILL SHOW: KEYS TO PRESS 1.TEMP.SETTINGS Customizing Your Cover Page Comment You can customize the comment on your Cover Page as follows: 1 . Press Function . 2 . Press 7 . 3 . Press 6 . 4 . Press Z (left arrow) or X (right arrow) to select 5 or 6 where you wish to store a comment. Example: 5. 5 . Press Set . 6 . [...]

  • Page 60

    6-16 3550-US-5.0 2.PLEASE CALL 1.COMMENT OFF SELECT { } & SET COVERPAGE:ON 5.USER OPTIONS 1.TEMP.SETTINGS KEYS TO PRESS To Always Send a Cover Page If you often send an automatic Cover Page, you can set it to ON to avoid having to set up the details of the Cover Page each time. Here is how you can switch the setting for the automatic Cover Page[...]

  • Page 61

    6-17 3550-US-5.0 Ch. 6 09/12/1996 15:25 THE DISPLAY WILL SHOW: KEYS TO PRESS THE DISPLAY WILL SHOW: KEYS TO PRESS 1 . Insert the documents into the feeder. The display will say COVERPAGE ON for one second. 2 . Enter the fax number. 3 . Press Start . Your machine will begin transmitting the Cover Page and original document. NJ OFFICE SEND COVERPAGE [...]

  • Page 62

    6-18 3550-US-5.0 FAX: NO. & START COPY: PRESS COPY THE DISPLAY WILL SHOW: KEYS TO PRESS 10 . Wait for two seconds. 11 . Press Stop to exit. 12 . Enter the fax number. 13 . Press Start . Sending a Fax with Call Reservation (Talking to the receiving party after fax transmission.) You can send a fax and then talk to the recipient using the Call Re[...]

  • Page 63

    6-19 3550-US-5.0 Ch. 6 THE DISPLAY WILL SHOW: KEYS TO PRESS CALL BACK:OFF SELECT { } & SET 3.CALL RESERVE Printing the Call Back Message You can print a Call Back Message to check the format. 1 . Press Function . 2 . Press 3 . 3 . Press 5 . 4 . Press Start . 09/12/1996 15:25 1.TEMP.SETTING 09/12/1996 15:25 === CALL BACK MESSAGE === TO: NJ OFFIC[...]

  • Page 64

    6-20 3550-US-5.0 4.ERROR RE-TX ERROR RE-TX:ON KEYS TO PRESS ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the machine to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages [...]

  • Page 65

    6-21 3550-US-5.0 Ch. 6 NEXT-FAX RESERVD PRESS SET THE DISPLAY WILL SHOW: KEYS TO PRESS DIALING Next-FAX Reservation You can use Next-FAX Reservation for sending a fax when the fax machine is busy receiving or transmitting from memory. This function saves you from having to wait until the incoming fax has printed or the fax stored in memory has fini[...]

  • Page 66

    7-1 7-1 7-1 7-1 7-1 3550-US-5.0 When to use it Use this mode when you are using a computer modem on the same line or if you receive very few fax messages. You can also use this mode with Distinctive Ringing. For dedicated fax lines. You can not receive a voice call but you can call out. This mode is for when This mode is for when This mode is for w[...]

  • Page 67

    7-2 7-2 7-2 7-2 7-2 Ch. 7 Ch. 7 Ch. 7 Ch. 7 Ch. 7 3550-US-5.0 THE DISPLAY WILL SHOW: KEYS TO PRESS 1 . Press Function . 2 . Press 6 . 3 . Press 2 . 4 . Press Z (left arrow) or X (right arrow) repeatedly until you find the number of rings you want. Example: 00. When you set 00, you can receive your incoming faxes with no rings. 5 . Press Set . 6 . P[...]

  • Page 68

    7-3 7-3 7-3 7-3 7-3 3550-US-5.0 The F/T Switch (Fax/Telephone Mode) The F/T Switch (Fax/Telephone Mode) The F/T Switch (Fax/Telephone Mode) The F/T Switch (Fax/Telephone Mode) The F/T Switch (Fax/Telephone Mode) When you share one line for your telephone and fax machine, in the F/T switch mode, the fax machine can determine whether an incoming call[...]

  • Page 69

    7-4 7-4 7-4 7-4 7-4 Ch. 7 Ch. 7 Ch. 7 Ch. 7 Ch. 7 3550-US-5.0 Smoothing Smoothing Smoothing Smoothing Smoothing The smoothing feature enhances the appearance of incoming faxes by making the lines smooth and takes no additional time. This function does not apply to outgoing faxes, or to lists or reports you print. The initial setting is ON. 1 . Pres[...]

  • Page 70

    7-5 7-5 7-5 7-5 7-5 3550-US-5.0 09/12/1996 15:25 Setting the Size of the Recording Paper Setting the Size of the Recording Paper Setting the Size of the Recording Paper Setting the Size of the Recording Paper Setting the Size of the Recording Paper There are three different settings for the size of the recording (printing) paper. The machine will a[...]

  • Page 71

    7-6 7-6 7-6 7-6 7-6 Ch. 7 Ch. 7 Ch. 7 Ch. 7 Ch. 7 3550-US-5.0 Printing a Reduced Copy of the Incoming Document Printing a Reduced Copy of the Incoming Document Printing a Reduced Copy of the Incoming Document Printing a Reduced Copy of the Incoming Document Printing a Reduced Copy of the Incoming Document You can avoid separating data even if the d[...]

  • Page 72

    7-7 7-7 7-7 7-7 7-7 3550-US-5.0 Your recording paper size is: Letter A4, Legal Letter A4 Legal Letter Legal Other party sends you a document the size of… Letter document (8.5"x11") (mostly Domestic communications) A4 document (8.2"x11.6") (mostly Internatlonal communications) Legal document (8.5"x14") • You can use[...]

  • Page 73

    7-8 7-8 7-8 7-8 7-8 Ch. 7 Ch. 7 Ch. 7 Ch. 7 Ch. 7 3550-US-5.0 Setting the Print Density Setting the Print Density Setting the Print Density Setting the Print Density Setting the Print Density You can set print conditions with the following steps. Press Z (left arrow) to make the print lighter and X (right arrow) to make the print darker . If the pr[...]

  • Page 74

    7-9 7-9 7-9 7-9 7-9 3550-US-5.0 Speaker Volume Speaker Volume Speaker Volume Speaker Volume Speaker Volume There are three settings available for the Speaker Volume, OFF, LOW, or HIGH. This setting controls the loudness of the fax machine’s speaker, which is connected to the phone line. The initial setting is LOW. 1.TEMP.SETTINGS 6.TEL OPTIONS 3.[...]

  • Page 75

    7-10 7-10 7-10 7-10 7-10 Ch. 7 Ch. 7 Ch. 7 Ch. 7 Ch. 7 3550-US-5.0 B) REMOTE ACTIVATION B) REMOTE ACTIVATION B) REMOTE ACTIVATION B) REMOTE ACTIVATION B) REMOTE ACTIVATION What is Remote Activation What is Remote Activation What is Remote Activation What is Remote Activation What is Remote Activation If you answer a call that is a fax message, you [...]

  • Page 76

    7-11 7-11 7-11 7-11 7-11 3550-US-5.0 Using the Activation Code Using the Activation Code Using the Activation Code Using the Activation Code Using the Activation Code When you are at the fax machine, you will probably answer incoming calls before your fax machine or answering machine is programmed to pick up. If you answer a call and no one seems t[...]

  • Page 77

    7-12 7-12 7-12 7-12 7-12 Ch. 7 Ch. 7 Ch. 7 Ch. 7 Ch. 7 3550-US-5.0 DEACT.CODE:#51 Changing and Registering Remote Codes Changing and Registering Remote Codes Changing and Registering Remote Codes Changing and Registering Remote Codes Changing and Registering Remote Codes 1 . Press Function . 2 . Press 7 . 3 . Press 5 . 4 . Press Z (left arrow) or X[...]

  • Page 78

    7-13 7-13 7-13 7-13 7-13 3550-US-5.0 LINE EXT. NO ! TAD TAD Connecting an External TAD to the Unit Connecting an External TAD to the Unit Connecting an External TAD to the Unit Connecting an External TAD to the Unit Connecting an External TAD to the Unit You may connect an external TAD to your fax machine, as shown below. Use the “EXT.” jack on[...]

  • Page 79

    7-14 7-14 7-14 7-14 7-14 Ch. 7 Ch. 7 Ch. 7 Ch. 7 Ch. 7 3550-US-5.0 Flowchart of External TAD Reception Flowchart of External TAD Reception Flowchart of External TAD Reception Flowchart of External TAD Reception Flowchart of External TAD Reception Hookup Hookup Hookup Hookup Hookup There is only one way you can hook up a Telephone Answering Device ([...]

  • Page 80

    7-15 7-15 7-15 7-15 7-15 3550-US-5.0 D) DISTINCTIVE RINGING D) DISTINCTIVE RINGING D) DISTINCTIVE RINGING D) DISTINCTIVE RINGING D) DISTINCTIVE RINGING Distinctive Ringing Distinctive Ringing Distinctive Ringing Distinctive Ringing Distinctive Ringing What Is Distinctive Ringing? What Is Distinctive Ringing? What Is Distinctive Ringing? What Is Dis[...]

  • Page 81

    7-16 7-16 7-16 7-16 7-16 Ch. 7 Ch. 7 Ch. 7 Ch. 7 Ch. 7 3550-US-5.0 How Does the Distinctive Ringing Function Work? How Does the Distinctive Ringing Function Work? How Does the Distinctive Ringing Function Work? How Does the Distinctive Ringing Function Work? How Does the Distinctive Ringing Function Work? Your telephone number will have the standar[...]

  • Page 82

    7-17 7-17 7-17 7-17 7-17 3550-US-5.0 Setting the Distinctive Ringing Function Setting the Distinctive Ringing Function Setting the Distinctive Ringing Function Setting the Distinctive Ringing Function Setting the Distinctive Ringing Function This function is a one-time procedure to register a distinctive ringing number with your fax machine. Your f[...]

  • Page 83

    7-18 7-18 7-18 7-18 7-18 Ch. 7 Ch. 7 Ch. 7 Ch. 7 Ch. 7 3550-US-5.0 8. Press Start to set. Check that the display says REGISTERED . (If the other number was called, press Stop to cancel.) 9 . Hang up the handset. After you complete this one-time setup: 1 . The Distinctive Ringing function automatically will be changed from SET to ON. Distinctive Dis[...]

  • Page 84

    7-19 7-19 7-19 7-19 7-19 3550-US-5.0 E) CALLER ID E) CALLER ID E) CALLER ID E) CALLER ID E) CALLER ID What is Caller ID? What is Caller ID? What is Caller ID? What is Caller ID? What is Caller ID? Caller ID is a telephone service that allows the subscriber to see a display of the caller’s phone number (or name in certain states) as the telephone [...]

  • Page 85

    7-20 7-20 7-20 7-20 7-20 Ch. 7 Ch. 7 Ch. 7 Ch. 7 Ch. 7 3550-US-5.0 The Caller ID is Stored in Your Machine’s Memory The Caller ID is Stored in Your Machine’s Memory The Caller ID is Stored in Your Machine’s Memory The Caller ID is Stored in Your Machine’s Memory The Caller ID is Stored in Your Machine’s Memory The machine can store a maxi[...]

  • Page 86

    7-21 7-21 7-21 7-21 7-21 3550-US-5.0 FOR YOUR INFORMATION Clearing a Caller IDs Stored in Memory Clearing a Caller IDs Stored in Memory Clearing a Caller IDs Stored in Memory Clearing a Caller IDs Stored in Memory Clearing a Caller IDs Stored in Memory For effective use of the memory, it is recommended that you clear the Caller ID stored in memory [...]

  • Page 87

    7-22 7-22 7-22 7-22 7-22 Ch. 7 Ch. 7 Ch. 7 Ch. 7 Ch. 7 3550-US-5.0 NOTE: “TX” means Transmit, “RX” means Receive. CONTENTS OF THE LIST: - DATE & TIME 1 - CALLER ID 2 - NAME (ONLY WHEN AVAILABLE) 3 - COMMENT 4 COMMENTS WILL INCLUDE: • TX means your machine sent a fax message when it was polled or called. • RX means your machine recei[...]

  • Page 88

    8-1 HOW TO USE THE COPY FUNCTION 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 8. HOW TO USE THE COPY FUNCTION 8. HOW TO USE THE COPY FUNCTION 8. HOW TO USE THE COPY FUNCTION 8. HOW TO USE THE COPY FUNCTION 8. HOW TO USE THE COPY FUNCTION Making Single and Multiple Copies Use this function to make a single copy or multiple copies. Whe[...]

  • Page 89

    8-2 HOW TO USE THE COPY FUNCTION 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 Ch. 8 Making Multiple Copies THE DISPLAY WILL SHOW: THE DISPLAY WILL SHOW: THE DISPLAY WILL SHOW: THE DISPLAY WILL SHOW: THE DISPLAY WILL SHOW: KEYS TO PRESS KEYS TO PRESS KEYS TO PRESS KEYS TO PRESS KEYS TO PRESS 09/12/1996 15:25 FAX: NO. & START COPY:[...]

  • Page 90

    8-3 HOW TO USE THE COPY FUNCTION 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 5 . Enter two digits for the number of copies you want, using the number keys (Max. 99 copies). Example: 05 6 . Press Copy or just wait for 5 seconds. NO.OF COPIES:05 COPY STACK FOR YOUR INFORMATION What to Do When You Get a MEMORY FULL Message while Making[...]

  • Page 91

    9-1 POLLING 3550-US-5.0 Ch. 9 9. POLLING FOR YOUR INFORMATION What Is Polling? Polling is the process of retrieving faxes from another fax machine. You may use your machine to “poll” other machines, or you may ask someone to poll your machine. The party who polls pays for the cost of the call. How Does It Work? First all parties set up their fa[...]

  • Page 92

    9-2 POLLING 3550-US-5.0 Polling Another Fax Machine (Calling) Once you have set up polling, as described below, and the other party has set their fax machine to POLLED WAITING, you can receive their documents automatically. THE DISPLAY WILL SHOW: KEYS TO PRESS 1 . Place the documents into the feeder. 2 . Press Function . 3 . Press 1 . 4 . Press 2 .[...]

  • Page 93

    9-3 POLLING 3550-US-5.0 Ch. 9 5 . Wait for two seconds. 6 . Press Z (left arrow) or X (right arrow) to select Polling ON or OFF. 7 . Press Set . 8 . Press Stop . 9 . Press Start and wait for the polling call to come in. POLLING:OFF SELECT { } & SET POLLING:ON POLLED WAITING 2.POLLING PRESS START KEY THE DISPLAY WILL SHOW: KEYS TO PRESS 09/12/19[...]

  • Page 94

    9-4 POLLING 3550-US-5.0 Setting Up Polled Waiting with Super Quick-Scan Before pressing Start , press Super Q.Scan so you can store your polled waiting document in the memory. If you use Super Q.Scan to place the Polled Waiting documents into the memory, they will not be erased automatically after they are polled. To erase them you must use the Can[...]

  • Page 95

    10-1 10-1 10-1 10-1 10-1 REMOTE F AX OPTIONS 3550-US-5.0 Ch.10 Ch.10 Ch.10 Ch.10 Ch.10 THE DISPLAY WILL SHOW: KEYS TO PRESS 10. REMOTE F AX OPTIONS Since the machine can store incoming data as well as print it, you can use the convenient FAX Forwarding, Paging and Remote Retrieval functions. Setting Up Fax Storage Setting Up Fax Storage Setting Up [...]

  • Page 96

    10-2 10-2 10-2 10-2 10-2 REMOTE F AX OPTIONS 3550-US-5.0 How Paging works (Paging ON) How Fax Forwarding works (Fax Forwarding ON) Paging/Fax Forwarding Paging/Fax Forwarding Paging/Fax Forwarding Paging/Fax Forwarding Paging/Fax Forwarding Fax Storage mode provides the additional option of either Paging or Fax Forwarding after fax messages have be[...]

  • Page 97

    10-3 10-3 10-3 10-3 10-3 REMOTE F AX OPTIONS 3550-US-5.0 Ch.10 Ch.10 Ch.10 Ch.10 Ch.10 THE DISPLAY WILL SHOW: KEYS TO PRESS Setting Up Paging (Registering the Paging Number) Setting Up Paging (Registering the Paging Number) Setting Up Paging (Registering the Paging Number) Setting Up Paging (Registering the Paging Number) Setting Up Paging (Registe[...]

  • Page 98

    10-4 10-4 10-4 10-4 10-4 REMOTE F AX OPTIONS 3550-US-5.0 THE DISPLAY WILL SHOW: KEYS TO PRESS { { { { { { { { Setting Up Fax Forwarding (Registering the Fax Forwarding Setting Up Fax Forwarding (Registering the Fax Forwarding Setting Up Fax Forwarding (Registering the Fax Forwarding Setting Up Fax Forwarding (Registering the Fax Forwarding Setting [...]

  • Page 99

    10-5 10-5 10-5 10-5 10-5 REMOTE F AX OPTIONS 3550-US-5.0 Ch.10 Ch.10 Ch.10 Ch.10 Ch.10 6 . Enter a fax forwarding number up to 20 digits. Example: 18005551234 . 7 . Press Set . 8 . Press Stop to exit. WD#:18005551234_ 2.FAX FWD/PAGING What Is Remote Control Access? What Is Remote Control Access? What Is Remote Control Access? What Is Remote Control[...]

  • Page 100

    10-6 10-6 10-6 10-6 10-6 REMOTE F AX OPTIONS 3550-US-5.0 How to Use Remote Access and Control Codes How to Use Remote Access and Control Codes How to Use Remote Access and Control Codes How to Use Remote Access and Control Codes How to Use Remote Access and Control Codes 1 . Pickup the handset of a touch tone phone. 2 . Enter your fax machine’s n[...]

  • Page 101

    10-7 10-7 10-7 10-7 10-7 REMOTE F AX OPTIONS 3550-US-5.0 Ch.10 Ch.10 Ch.10 Ch.10 Ch.10 Remote Control Commands Remote Control Commands Remote Control Commands Remote Control Commands Remote Control Commands You can control your fax machine with the following remote control commands. 9 5 Changing Fax Forwarding /Paging setting 1 OFF 2 Fax Forwarding[...]

  • Page 102

    10-8 10-8 10-8 10-8 10-8 REMOTE F AX OPTIONS 3550-US-5.0 Retrieving the Memory Status List and Fax Messages Remotely Retrieving the Memory Status List and Fax Messages Remotely Retrieving the Memory Status List and Fax Messages Remotely Retrieving the Memory Status List and Fax Messages Remotely Retrieving the Memory Status List and Fax Messages Re[...]

  • Page 103

    11-1 PRINTING REPORTS AND LISTS 3550-US-5.0 Ch.11 1 1. PRINTING REPORTS AND LISTS You can print the following lists and reports under function item 3. PRINT REPORTS. 1 . ACT. REPORT 2 . ALL DIAL 4. COVERPAGE 11-2~3 The Activity Report lets you know whether transmissions and incoming faxes were received. This report is a list of the names and number[...]

  • Page 104

    11-2 PRINTING REPOR TS AND LISTS 3550-US-5.0 KEYS TO PRESS 1.TEMP.SETTINGS KEYS TO PRESS 1.TEMP.SETTINGS 3.PRINT REPORTS How to Print Reports and Lists All the reports and lists may be printed as follows: THE DISPLAY WILL SHOW: 1.ACT.REPORT PRESS START KEY 09/12/1996 15:25 PRINTING 1 . Press Function . 2 . Press 3 . 3 . Press the number of the leve[...]

  • Page 105

    11-3 PRINTING REPORTS AND LISTS 3550-US-5.0 Ch.11 ACTIVITY REPORT TIME : 09/12/1996 19:45 NAME : BROTHER FAX : 4155554444 TEL : 4155554445 DATE TIME FAX NO./NAME DURATION PAGE(S) RESULT COMMENT 09/12 10:00 BROTHER BOSTON 04:23 20 CV CA OK TX 09/12 10:10 NJ OFFICE 00 0 0 BUSY TX 09/12 14:53 BROTHER BOSTON 48 01 CV CA OK T X BUSY: BUSY/NO RESPONSE NG[...]

  • Page 106

    11-4 PRINTING REPOR TS AND LISTS 3550-US-5.0 ALL DIAL LIST TIME : 09/12/1996 15:25 NAME : BROTHER FAX : 4155554444 TEL : 4155554445 SPEED-DIAL NUMBER FAX/TEL NUMBER DESTINATION GROUP #0 1 5892786 F/T BROWNE M. #02@ 1234567 W. COMPANY #03 03-256-1121 FAX TOKYO OFFICE #00 5555151 TEL MANCHESTER @:CHAIN Transmission Verification (Xmit) Report The Tran[...]

  • Page 107

    11-5 PRINTING REPORTS AND LISTS 3550-US-5.0 Ch.11 TRANSMISSION VERIFICATION REPORT TIME : 09/12/1996 15:25 NAME : BROTHER FAX : 4155554444 TEL : 4155554445 DATE,TIME 09/12 15:24 FAX NO./NAME NJ OFFICE DURATION 00:00:45 PAGE(S) 01 COVERPAGE RESULT OK MODE STANDARD Memory Status List The MEMORY STATUS LIST will show you summary information and the am[...]

  • Page 108

    REPLACING THE T ONER CAR TRIDGE AND DRUM UNIT 12-1 3550-US-5.0 12. REPLACING THE T ONER CARTRIDGE AND DRUM UNIT Toner Empty Indicator When the toner cartridge is running low, the display will show CHANGE TONER and the Toner Empty LED on the control panel will flash on and off to indicate the toner is low. 01 02 03 21 22 23 Hook 12 3 ABC D EF 04 05 [...]

  • Page 109

    REPLACING THE T ONER CAR TRIDGE AND DRUM UNIT 12-2 3550-US-5.0 Ch.12 2 ) Open the top cover. To remove the drum unit, hold each side of the drum by its handles and gently lift the drum forward toward you. NOTE • Make sure the top cover is completely open, by lifting it until the latch clicks into place. • We recommend you place the drum unit on[...]

  • Page 110

    REPLACING THE T ONER CAR TRIDGE AND DRUM UNIT 12-3 3550-US-5.0 3 ) 3 ) Gently turn the lever on the toner cartridge forward until it stops. The toner cartridge can not be removed unless the shutter is completely closed, by turning the lever fully to the front. 4 ) 4 ) Remove the old toner cartridge from the drum unit by gently pulling it out. WARNI[...]

  • Page 111

    REPLACING THE T ONER CAR TRIDGE AND DRUM UNIT 12-4 3550-US-5.0 Ch.12 6 ) 7 ) 8 ) 9 ) Toner cartridge Toner cartridge Drum unit Toner cartridge Drum unit Top cover Drum unit 6 ) Gently rock the toner cartridge from side to side five or six times. 7 ) Slide the new toner cartridge into the opening on the right hand side of the drum unit. To ensure th[...]

  • Page 112

    REPLACING THE T ONER CAR TRIDGE AND DRUM UNIT 12-5 3550-US-5.0 Replacing the Drum Unit The machine uses a drum unit to create the print images on paper. If the display shows CHANGE DRUM, it indicates the drum unit is nearly at the end of its life. We recommend you prepare a new drum unit to replace the current one. Even if the display shows CHANGE [...]

  • Page 113

    REPLACING THE T ONER CAR TRIDGE AND DRUM UNIT 12-6 3550-US-5.0 Ch.12 4 ) 5 ) NOTE: • Discard the used drum unit according to local regulations. If you are not sure of them, consult with Brother Customer Service. Be sure to seal the drum unit tightly so toner powder does not spill out of the unit. When discarding used drum units, keep them separat[...]

  • Page 114

    REPLACING THE T ONER CAR TRIDGE AND DRUM UNIT 12-7 3550-US-5.0 6 ) 8 ) 9 ) 7 ) Reinstall the toner cartridge into the new drum unit. For more information, see “Replacing the Toner Cartridge” on page 12-1~4. 8 ) Holding the new drum unit by its handles, install it. Close the top cover. 9 ) Turn on the power switch or plug in the power cord. The [...]

  • Page 115

    13-1 13-1 13-1 13-1 13-1 REGULAR MAINTENANCE AND TROUBLESHOOTING 3550-US-5.0 Ch.13 Ch.13 Ch.13 Ch.13 Ch.13 13. REGULAR MAINTENANCE AND TROUBLESHOOTING Regular Maintenance Regular Maintenance Regular Maintenance Regular Maintenance Regular Maintenance You can keep your fax machine in optimum condition by cleaning it on a regular basis. It is a good [...]

  • Page 116

    13-2 13-2 13-2 13-2 13-2 REGULAR MAINTENANCE AND TROUBLESHOOTING 3550-US-5.0 • Do not use isopropyl alcohol to clean the scanner window or the toner sensor. • Do not touch the scanner window with your finger. • Handle the drum unit carefully because it contains toner. If toner scatters and your hands or cloths get dirty, immediately wipe or w[...]

  • Page 117

    13-3 13-3 13-3 13-3 13-3 REGULAR MAINTENANCE AND TROUBLESHOOTING 3550-US-5.0 Ch.13 Ch.13 Ch.13 Ch.13 Ch.13 Top cover Drum unit 2 . Clean the primary corona wire inside the drum unit by gently sliding the tab from right to left several times. 3 . Return the tab to the home position ( ▲ mark position) before reinstalling the drum unit. CAUTION If y[...]

  • Page 118

    13-4 13-4 13-4 13-4 13-4 REGULAR MAINTENANCE AND TROUBLESHOOTING 3550-US-5.0 4 . Place the drum unit and toner cartridge assemply into the zip lock bag and seal the bag completely. 7 . Place any documents (manual and any documentation explaining the reason for shipping the machine) and the drum unit and toner cartridge assembly into the carton box [...]

  • Page 119

    13-5 13-5 13-5 13-5 13-5 REGULAR MAINTENANCE AND TROUBLESHOOTING 3550-US-5.0 Ch.13 Ch.13 Ch.13 Ch.13 Ch.13 Paper Jams Paper Jams Paper Jams Paper Jams Paper Jams Your fax machine will sound an alarm if the document jams while going through the feeder or if the recording paper becomes stuck. The display will show DOCUMENT JAM or PRINTER JAM. Fixing [...]

  • Page 120

    13-6 13-6 13-6 13-6 13-6 REGULAR MAINTENANCE AND TROUBLESHOOTING 3550-US-5.0 1. 1. 1. 1. 1. Clearing a Paper Jam in the Multipurpose Sheet Feeder. Clearing a Paper Jam in the Multipurpose Sheet Feeder. Clearing a Paper Jam in the Multipurpose Sheet Feeder. Clearing a Paper Jam in the Multipurpose Sheet Feeder. Clearing a Paper Jam in the Multipurpo[...]

  • Page 121

    13-7 13-7 13-7 13-7 13-7 REGULAR MAINTENANCE AND TROUBLESHOOTING 3550-US-5.0 Ch.13 Ch.13 Ch.13 Ch.13 Ch.13 Optional Memory Board Optional Memory Board Optional Memory Board Optional Memory Board Optional Memory Board The memory board is installed on the main controller board inside the machine. You can add the optional memory board for the fax. <[...]

  • Page 122

    13-8 13-8 13-8 13-8 13-8 REGULAR MAINTENANCE AND TROUBLESHOOTING 3550-US-5.0 LINE EXT. PC I/F Main controller board Memory board Spacer 3 . To install the memory board onto the main controller board,use the attached spacer and plug it into the lower right connectors of the main controller boards. LINE EXT. PC I/F Main controller board Screw 4 . Rei[...]

  • Page 123

    13-9 13-9 13-9 13-9 13-9 REGULAR MAINTENANCE AND TROUBLESHOOTING 3550-US-5.0 Ch.13 Ch.13 Ch.13 Ch.13 Ch.13 If additional help is needed, please contact the following Customer Service numbers : U.S.A. U.S.A. U.S.A. U.S.A. U.S.A. 1-800-284-4FAX (4329) (Voice) 1-800-284-4FAX (4329) (Voice) 1-800-284-4FAX (4329) (Voice) 1-800-284-4FAX (4329) (Voice) 1-[...]

  • Page 124

    13-10 13-10 13-10 13-10 13-10 REGULAR MAINTENANCE AND TROUBLESHOOTING 3550-US-5.0 Error Codes 2 0 X X, This error code is usually caused by a poor telephone line, or having a special 8 0 0 1, telephone service such as “Call Waiting” assigned to this line. 90 01 74 00 The sending machine sent a disconnect command from their location. This could [...]

  • Page 125

    13-11 13-11 13-11 13-11 13-11 REGULAR MAINTENANCE AND TROUBLESHOOTING 3550-US-5.0 Ch.13 Ch.13 Ch.13 Ch.13 Ch.13 PRINTER JAM The recording paper is stuck in the recording area. Remove the jammed paper. (See page 13-5~6.) SET CARTRIDGE A toner cartridge is not installed. Reinstall the toner cartridge. Other Problems Other Problems Other Problems Othe[...]

  • Page 126

    13-12 13-12 13-12 13-12 13-12 REGULAR MAINTENANCE AND TROUBLESHOOTING 3550-US-5.0 The Print is too Light or too Dark: The Print is too Light or too Dark: The Print is too Light or too Dark: The Print is too Light or too Dark: The Print is too Light or too Dark: The print density dial is located in the corner under the top cover. (Remove the drum un[...]

  • Page 127

    13-13 13-13 13-13 13-13 13-13 REGULAR MAINTENANCE AND TROUBLESHOOTING 3550-US-5.0 Ch.13 Ch.13 Ch.13 Ch.13 Ch.13 Q&A Q&A Q&A Q&A Q&A This section contains questions and answers for using your fax machine. If you have encountered a problem, find the question relating to your problem and take the steps recommended to correct the pr[...]

  • Page 128

    13-14 13-14 13-14 13-14 13-14 REGULAR MAINTENANCE AND TROUBLESHOOTING 3550-US-5.0 NOTICE Recommendation Printouts are too dark or light. Question You will clear a print quality problem by replacing the drum unit with a new one if the display will show CHANGE DRUM. The old drum unit is at the end of its life. Adjust the print conditions by setting t[...]

  • Page 129

    13-15 13-15 13-15 13-15 13-15 REGULAR MAINTENANCE AND TROUBLESHOOTING 3550-US-5.0 Ch.13 Ch.13 Ch.13 Ch.13 Ch.13 Recommendation Toner scatters and stains the printed page. Question If toner scattered over the whole printing surface, adjust the print density dial inside the printercounterclockwise. See “The Print is too Light or too Dark” on page[...]

  • Page 130

    13-16 13-16 13-16 13-16 13-16 REGULAR MAINTENANCE AND TROUBLESHOOTING 3550-US-5.0 Recommendation Printed pages are blurred at the center or at either edge. Question Certain environmental conditions such as humidity, high temperatures, etc. may cause this condition to occur. • Make sure the machine is placed on a flat, horizontal surface. • Remo[...]

  • Page 131

    14-1 IMPORTANT INFORMATION 3550-US-5.0 Ch.14 14. IMPORTANT INFORMATION Standard Telephone and FCC Notices (Applies only to 120V model) These notices are in effect on models sold and used in the U.S.A. This equipment is hearing aid compatible. When programming emergency numbers and/or making test calls to emergency numbers: • Remain on the line an[...]

  • Page 132

    14-2 IMPORTANT INFORMATION 3550-US-5.0 Warning For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment. This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. This equipment has been tes[...]

  • Page 133

    14-3 IMPORTANT INFORMATION 3550-US-5.0 Ch.14 International Energy Star Compliance Statement The purpose of the International Energy Star Program is to promote the development and popularization of energy-efficient office equipments, which includes computers, monitors, printers, facsimile receivers and copy machines world-wide. As an International E[...]

  • Page 134

    14-4 IMPORTANT INFORMATION 3550-US-5.0 8 . This product should be operated from the type of power source indicated on the label. If you are not sure of the type of power available, consult with your dealer or local power company. 9 . This product is equipped with a 3-wire grounding type plug, a plug having a third (grounding) pin. This plug will fi[...]

  • Page 135

    INDEX 15-1 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 Ch.15 15. INDEX 15. INDEX 15. INDEX 15. INDEX 15. INDEX A Accessory Orders ............... 13-9 Activity Report ................. 11-1~3 A D F ........................... 6 - 2 All Dial List ............... 11-1, 11-3~4 Answer Mode ................ 2-5, 7-1 Automatic Transmissio[...]

  • Page 136

    INDEX 15-2 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 N Next-FAX Reservation ............ 6-21 Number Groups ................ 4-8~9 O One-touch Dial . . 2-3, 4-4~5, 4-8, 5-1, 6-4 On-Screen Programming .......... 3 - 1 On Hook Dial .................... 5 - 1 Overseas Mode ................. 6-12 P Packing and Shipping Machine . . . 1[...]

  • Page 137

    SPECIFICATIONS 16-1 3550-US-5.0 Ch.16 16. SPECIFICATIONS Type Desktop facsimile transceiver Compatibility ITU-TS Group 3 Coding system MH/MR/MMR Modem speed 14400/12000/9600/7200/4800/2400; Automatic Fallback Document input width 148 mm to 216 mm (5.8 inches to 8.5 inches) Scanning/Printing width 208 mm (8.2 inches) Paper size Letter/Legal/A4 Casse[...]

  • Page 138

    SPECIFICATIONS 16-2 3550-US-5.0 Drum Unit: Life expectancy: 20,000 pages at 20 pages per job 8,000 pages at 1 page per job NOTE: There are many factors that determine the actual drum life, such as temparature, humidity, type of paper and toner that you use, the number of pages per joint job, etc. Dimensions 15.1 x 17.8 x 9.9 (inches)/383 x 452 x 25[...]