Black Box ServSwitch iPATH manual

Serv S wi tch iP A TH m anages y ou r Ser vS wit ch Ag il ity net wor k and it s connec ted u ser s. Thi s sel f - c on tai ned server u ni t con tai ns a ll nec essa r y ha rdw ar e an d soft wa re . ServSwitch iPATH ™ A CR 1 000 A-CTL Ord er toll -free in th e U.S . : C all 877- 877-B BOX (ou t side U. S. c all 724 - 7 4 6 - 550 0 ) FREE tec hn[...]

Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 2 T rademark s Us ed in this Manual Black Box a nd the Double Diamond logo are register ed trademarks, and Ser vSwitch is a tr a demark, of BB T echnologies, I nc. Mac is a registered tr ad emark of Apple C omputer , Inc. Linux is register ed trademark o f Linus T or valds. Windows is [...]

FC C and IC RF I S t at ements 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 3 Feder al Com mun icatio ns Comm ission a nd Indus try C anad a Radio F requenc y Int er ferenc e S tatements This equipmen t generates, u ses, and can radiat e radio-frequency energy , and if not installed and used properly , that is, i n stric t accor dance with the m anuf [...]

Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 4 Ins trucciones de Se guridad ( N ormas O ficiales Me xicanas Elec trical Safet y Statement) 1 . T o das las i nstrucciones de seguridad y operación deberán ser leíd as ant es de que el aparat o eléc trico sea operado. 2 . Las instrucc iones de seguridad y operación deberán ser [...]

T able of Content s 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 5 Contents 1 . Specifications .............................................................................................................................................................................. 7 2 . Introduction ................................................................[...]

Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 6 4.8 The User s T ab ................................................................................................................................................................. 36 4.8. 1 S earch Filt ers ...........................................................................[...]

Chapter 1: S pe cificati ons 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 7 1 . Speci ficat ions Approvals: C E, FC C Hardware C ompatibili t y: All compute rs via Ser v Switch A gili t y units Soft ware C ompatibility : Operates with all known soft ware and opera ting systems includi ng Windows® , Linux® , Unix® , BSD , all Sun® OS, a ll Mac® OS[...]

Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 8 2. Introdu c tion Black Box Serv Switc h Agil ity lo cal and remot e units allow multi ple remote u sers to access host computers in a very flexible manner . Such flexibil ity requires managemen t and coordi nation – tha t is where Ser vSwitch iP A TH be comes vital. Ser v Swit ch [...]

Cha pter 2 : Over vi ew 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 9 2. 1 Ser v Switch iP A TH basic s 2. 1 . 1 Channel s Think of a ch annel as a ‘virtual trans mitter’ . It is vir tual because the video, audio an d USB streams of a c hannel do no t necessarily have t o originate fr o m the same physical tran smitter unit, al though in most cas[...]

Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 10 2. 1 .4 Se curit y Security considerations f orm a major par t of Ser v Swit ch iP A TH op eration , ensuring tha t users have ra pid access only t o the sys tems for which the y have permi ssion. A t its core, Serv Switc h iP A T H manages an im por tant three- way re lationsh ip[...]

Cha pter 2 : Over vi ew 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 11 2. 1 .5 Ac tiv e Di re c to r y T o streamli ne administr ation even fu r ther , Ser v Switch iP A T H suppor ts Ac tive Director y . By s ynchroniz ing with an LD AP /Ac tive Director y ser ver , details of users (includin g their usernames and g roup memberships) can be se cur[...]

Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 12 ADM ADM US R US R UN C UN C ETH1 ETH1 ETH2 ETH2 PW R PW R ServSwi tc hi PA TH ™ BL AC K BO XA GILITY MAN AG ER Video output port External network port 2.2 Ser v Swit ch iP A TH Un it Fea tu res The Ser v Switc h iP A T H unit is hou sed within a dur able, metall ic enclosur e wi[...]

Cha pter 3 : Inst al lat ion 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 13 2.3 W hat‘s Inc luded Y our package should incl ude the followin g items. If an y thing is m issing or dam aged, contact Black Box at 7 24- 7 4 6 -5 50 0 or info @ bla ckbox.com. 2.3. 1 iP A TH Un it P ack age (A CR 1 0 0 0A-C TL) •  Ser vSwitch iP A TH unit[...]

Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 14 3. Inst al lat ion 3. 1 Brack e t At tach ment The Ser v Switc h iP A T H ser ver unit is s upplied w ith a pair o f brack et s (plus screws) that allow the un it to be mount ed within a 1 U rack slot. Attach the brack et s to each s ide of the Ser vSwitch iP A TH ser ver uni t as[...]

Cha pter 3 : Inst al lat ion 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 15 COM 3 2 1 Figure 3- 2. C onnec ting C ategor y 5, 5e or 6 cable from L AN / net work sw itch . 3. 2 Connec tions The Ser v Switc h iP A T H ser ver unit is s upplied fully pre- loaded and permit s no local user inter ac tion. All configu ration tak es place remotely via t h[...]

Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 16 INDOOR USE ONL Y 12V 5A 3. 2. 2 Pow er Supply Connec tion Impor tant: Please read and adhere to t he elec trical safe t y in format ion given within the Safety inf ormation section of th is guide. In par ticula r , do not u se an unearthed p ower sock et or ex tension cabl e. 1 At[...]

Cha pter 3 : Inst al lat ion 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 17 www .adder .com AdderLink ADM ADM USR USR UNC UNC ETH1 ETH1 ETH2 ETH2 PWR PWR MANAGEMENT SERVER 3.3 Front P anel Indicators T o assist with operational checks and troubleshooti ng, the fr ont panel pro vides the following i ndicators, as shown in Figu re 3-5: Figure 3-5. F [...]

Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 18 4. Configurat ion This sec tion covers con figura tion of the Ser vSwitch iP A TH Suite f or a dmin istrators. For details about the regula r user int erface , please see the Op eration section. 4. 1 Supp or ted Brows er s The Ser v Switc h iP A T H admin in ter face req uires an [...]

Cha pter 3 : Inst al lat ion 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 19 3 Ente r your Username and P as sword and click the Login b utton. The defau lt username is admin an d the defau lt password is password . We strongly r ecommend that y ou change the def ault admin password as one of your first ac tions: Go to Dashboard> User s. C lick o[...]

Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pa g e 20 4.4 The Dashb oard T ab The Dashboard is yo ur main poin t of con t ac t for checki ng and ch anging the gener al s tatus of al l Ser v Swit ch iP A TH op eration s. C lick the DASHBOARD t ab to view its initia l home page. The various other D ashboard pages ( e. g. Set tings, Back[...]

Cha pter 3 : Inst al lat ion 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 21 4.4 .2 Dashboar d > Set ti ngs Page C lick the Set ting s option below the Dashboard tab. Most glo bal con figura tion options f or the Ser v Swit ch iP A TH s ystem are avai lable in the settings page . For configur ation options that affect individual receivers, users [...]

Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 22 4.4 .2.4 Initi al S tr eam ing Mode All new connections are creat e d in unicast mode. If a second receive r connect s to the same channel , the unicast connec tion is briefly disconnected and replaced with the new m ulticast connection. The firs t-connected receiver would experienc[...]

Cha pter 3 : Inst al lat ion 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 23 4.4 .2. 1 0 Gate way IP A ddress Defines the network gateway IP address for the Ser vSwitch iP A TH ser ver . 4.4 .2. 1 1 Netmask Defines the netmask f or the S er vSwitch iP A TH ser ver . 4.4 .2. 1 2 DNS Ser ver IP A ddress Defines the IP address for a suitable DNS ser ver [...]

Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 24 4.4 .3 Dashboa rd > Ba ck ups Page Y ou can schedule backup copies of the Serv Switch iP A T H database (containing a ll devices, users, chan nels and logs) to be made on a recurring bas is and you can al so per form backup s on demand, as r equired. IMP ORT A NT: Y o u are str[...]

Cha pter 3 : Inst al lat ion 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 25 4.4 .4 Dashbo ard > U pdates page 4.4 .4. 1 Upgrade Serv Swi tch i P A TH Sof t war e If you hav e downloaded an update file for Serv Switc h iP A T H soft ware , you can upload it here to the Serv Swit ch iP A TH s er ver and Ser v Swit ch iP A TH will automati cally be[...]

Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pa g e 26 4.4 . 7 Dashboa rd > E vent Log P age This page lists events that have oc curred within the Ser vSwitch iP A TH s ystem. A row of buttons j ust below the blue options bar allows you to fi lter log page entries to show only particular categories, as f ollows: All | Admin | User s[...]

Chapter 4 : Configurati on 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 27 4.5 The Channels T ab The Ch annels tab provides access to al l set tings an d options rela ted directly to the video, aud io and USB streams , collectively known as channel s, emanating fr om any n umber of tra nsmitters. C lick the CHANN ELS t ab to view the ini tial View C[...]

Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pa g e 28 4.5.3 Channe ls > Add or Conf igu re a Ch annel From the View C hannels page, y ou c an add a new chan nel or config ure an existing ch annel: • T o creat e a new channel: Cl ick the“ Add C hannel ” option. • T o con figurean exi[...]

Chapter 4 : Configurati on 72 4 - 7 4 6 -5500 | blac kbox.c om Pa g e 29 4.5.3.4 Gro up Membership Groups pr ovide a quick and easy way t o manage set tings f or chan nels. By making a ch annel par t of a particular group , the chan nel automa tically inherits the k ey set tings of tha t group . The group membership sec tion displays existing ch an[...]

Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 3 0 4.5. 4 Channels > Add or Configure Channel Group C hannel groups allo w easy permission -granting f or s ever al chan nels at once . Permissions can be set to determine whic h users can access ch annels withi n a chan nel group . From the View C hannels page, y ou c an add a new[...]

Chapter 4 : Configurati on 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 31 4.6 The Recei ver s T ab The Receivers tab shows a paginated table of all r eceiver devices within the Serv Switc h iP A T H network. C lick the REC EIV ERS tab to view the initi al View Receivers page. The other Receivers pages ( e. g. View Receiver Groups, Add Receiver G ro[...]

Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pa g e 32 4.6.3 Receiv er s > Con fig ure R ecei ver Page From the View Receivers page, yo u can configu re details f or a receiver: • C lick for a receiv er . Note: If the IP address of the receiver is ch anged, the device will need to reboot itself . 4. 6. 3. 1 Login Require d ?[...]

Chapter 4 : Configurati on 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 33 4.6.4 Recei vers > Add R ecei ver Gr oup or Con figure G rou p Pa ge From the View Receiver Gr oups page, y ou can create a new g roup or con figure an existing group: • T o creat e a new group: Cli ck the“ Add ReceiverGroup ” option.[...]

Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 3 4 4. 7 T he T rans mit te r s T ab The T ransm itters t ab shows a paginat e d table of all tr ansmitter devices withi n the Ser vSwitch iP A TH net work. C lick the TR ANSM IT TERS t ab to view the tran smit ters page. 4.7 . 1 Search filter s The key field s ( Name, Description and [...]

Chapter 4 : Configurati on 72 4 - 7 4 6 -5500 | blac kbox.c om P ag e 35 4. 7 . 3 T ra nsmitters > Con fig ure T ra nsmitter P age When you click for a particular tran smit ter , this page lists informa tion about the unit and a llows numerous settings t o be confi gure d. 4. 7 . 3. 1 IP Address Allows you to alt er the IP address of the transm [...]

Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 3 6 The other user pages (e.g . Add User , V iew User Groups, et c. ) are select able within the blue section lo cated just below the tabs. 4. 8 . 1 Sea rch Filters The key field s ( Name, Description and Location) all provide a search fi lter to locate particular items with in long li[...]

Chapter 4 : Configurati on 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 37 4.8 .3 User s > Add User or C onf igu re User P age From the View Users page, you can add a new user or con figure a n existing user: • T o add auser: Clic k the“ Add User”o ption. • T o con figurean existing user:Click?[...]

Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 3 8 4.8 .4 User s > Add User G rou p or Con figure G ro up P age From the View User Groups page , you can create a new grou p or config ure an existing gr oup: • T o creat e a new group: Cli ck the“ Add User Group ” option. • T o con fi[...]

Chapter 4 : Configurati on 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 39 4.8 .5 Users > Ac tiv e D ire c to r y T o simpli f y int egration along side existing sys tems withi n organi zations, Ser vSwitch iP A TH can be s ynchroniz ed w ith an LDAP/ Active Direc tory s er ver . This allows a list of users (and user groups), together with username[...]

Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 4 0 4.9 The P r e s e t s Ta b Presets enable multiple actions to be pre- defined so that they can be initiat ed with a single action. This fea ture i s par ticula rly useful when switchi ng multiple Serv Switc h Agil ity unit s, such as i n the example below where multiple video heads[...]

Chapter 4 : Configurati on 72 4 - 7 4 6 -5500 | blac kbox.c om P a g e 41 The Preset s page is where the admin user can cr eate and c onfigure new and existing presets. C lick the PRESE TS tab to view the Preset s page. The nature o f each preset, i.e . w hich receiv er connect s to which ch annel (s ), is defined by the admin. The permitted connec[...]

Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pa g e 42 4.9 . 1 Presets > Add or Co nfi gure Pr esets Page From the Presets page, you can add a new preset or c onfigur e an existing preset: • T o creat e a new preset :Clickthe “ Add Preset” option. • T o con figurean existing prese[...]

Cha pter 5 : Opera ti on 72 4 - 7 4 6 -5500 | blac kbox.c om Pa g e 43 5. Ope r at ion For non- admin users, Ser vSwitch iP A TH offers a clear way to choose and ac cess multiple ch annels. 5. 1 Loggi ng In 1 On the keyboard con nec ted to you r Ser v Swit ch Agi lity receiver , press the hotkey c ombination Ctrl -A lt- C to displ ay the On-Screen [...]

Ser v Switc h iP A TH 72 4 - 7 4 6 -5500 | blac kbox.c om Pag e 4 4 The list of ch annels f or which you ha ve permission will be shown, as shown in Figur e 5 - 2: ServSwi tc hi PA TH ™ BL AC K BO XI PA CCESS MAN AG ER Channel Technical 1 Channel Sales 2 Channel Warehouse Channel Technical 2 Mac Mac 2 Mac 3 Mac 3 Mixed 1 Mixed 2 Public server Pre[...]

Cha pter 5 : Opera ti on 72 4 - 7 4 6 -5500 | blac kbox.c om Pa g e 45[...]

72 4 - 7 4 6 -5500 | blac kbox.c om About Bl ack B ox Black Box Network Ser vices is your source f or more than 1 1 8,0 0 0 net working and in frastruc ture pr oduct s. Y ou’ ll find ever y thing from cabinets and racks and power and su rge prot ec tion product s to media con ver ters and Ethernet switches al l suppor ted by free , live 2 4 / 7 T[...]