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Black Box servswitch cx uno ip manual

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  • Page 1

    L O C R E M V N C 1 0 0 L N K P W R BLACK BOX CX U no IP BLA CK BOX 7 2 4 - 7 4 6 -5 5 0 0 ® ® Ser vSwitch ™ CX Uno IP USER GUIDE   ® NETWORK SER VICES ® Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500 ) FREE technical support 24 hours a day , 7 days a week: Call 724-746-5500 or fax 724-7[...]

  • Page 2

                1 ® Contents - page 2 Contents I ntroduction ServSwitch CX Uno IP features - front and rear ......................... 5 What’ s in the box..........................[...]

  • Page 3

                2 ® HT Operation The front panel indicators ........................................................ 33 Accessing the ServSwitch CX Uno IP ...........................[...]

  • Page 4

                3 ® Appendix 3 - VNC viewer connection options ......................... 72 Color/Encoding ...................................................................... 72 I[...]

  • Page 5

                4 ® Power switch IP network/ Internet LO C R EM VNC 1 00 LN K PWR BLACK BOX CX Uno IP BLACK BOX 72 4-74 6-5 500 ® ® SAM SAM SAM SAM SAM SAM I ntroduction Thank you [...]

  • Page 6

                5 ® ServS witch CX U no IP featur es - front and r ear The ServSwitch CX Uno IP units pack a great deal of functionality into a compact space. Both models occupy half[...]

  • Page 7

                6 ® What ’ s in the bo x Power adapter and country- specific power lead CD-ROM Four self-adhesive rubber feet What y ou may additionally need ServSwitch CX Uno IP [...]

  • Page 8

                7 ® I nstallation M ounting The ServSwitch CX Uno IP units offer thr ee main mounting methods: • Supplied four self-adhesive rubber feet • Optional single unit ra[...]

  • Page 9

                8 ® REMOTE CONTROL ® 724-746-5500 ® LOCAL USER HOST COMPUTER SAM SAM ® 724-746-5500 ® LOCAL USER ® 724-746-5500 ® Connections The ServSwitch CX Uno IP provides [...]

  • Page 10

                9 ® Local user A locally connected video monitor , keyboar d (and mouse) are r equired during the initial configuration. These are also useful during normal use to a[...]

  • Page 11

                10 ® Global user (IP network port) The ServSwitch CX Uno IP models provide an autosensing Ethernet IP port that can operate at 10 or 100Mbps, according to the network[...]

  • Page 12

                11 ® Computer system (via SAM) Each computer system is connected to the ServSwitch CX Uno IP unit via a Server Access Module (SAM) and standard category 5, 5e or 6 ca[...]

  • Page 13

                12 ® 5 V 2 .0 A 1 2 1 16 1 OPTION S COMPUT P o wer in connection The ServSwitch CX Uno IP unit is supplied with a standard 5V power adapter . There is no on/off switc[...]

  • Page 14

                13 ® 8 IN IN IN IN OUT OUT OUT 8 8 8 7 7 7 7 6 6 6 6 5 5 5 5 4 4 4 4 3 3 3 3 2 2 2 2 1 1 1 1 LOCREMOSD UPGLCK PWR BLACKBOX CX Uno BLACK BOX 724-7 46-5500 ® ® KVM on[...]

  • Page 15

                14 ® Cascading multiple units The ServSwitch CX Uno IP units support up to eight or sixteen directly connected computer systems, however , this is by no means the lim[...]

  • Page 16

                15 ® 3 Connect the other end of the cascade link cable to the remote user port (RJ45 socket) on the front panel of theServSwitch CX Uno unit. 4 Repeat steps 2 and 3 f[...]

  • Page 17

                16 ® The unique address of this host is: 12 03 08 SAM SAM SAM SAM SAM SAM SAM SAM ServSwitch CX Uno IP ServSwitch CX Uno The unique address of this host is: 12 03 Por[...]

  • Page 18

                17 ® INDOOR USE ON L Y 5V 2.0A 4 12 3 11 2 10 1 9 8 16 7 15 6 14 5 13 OPTIONS COMPUTER CONNECTIONS COMPUTER CONNECTIONS INDOO R U SE ON L Y 5V 2.0A 4 12 3 11 2 10 1 9[...]

  • Page 19

                18 ® 5V 2 .0 A 1 2 1 16 1 OPTIONS COMPU T Remote switching contr ol The port switching functions of the ServSwitch CX Uno IP units can be remotely contr olled by an R[...]

  • Page 20

                19 ® Configuration Almost all configuration and operational aspects of the ServSwitch CX Uno IP units are contr olled via on-screen menu displays. Ov erall initial [...]

  • Page 21

                20 ® Initial configuration The ServSwitch CX Uno IP unit provides an initial configuration sequence to assist you to make the necessary settings. When the ServSwitc[...]

  • Page 22

                21 ®        ?[...]

  • Page 23

                22 ® General security and configuration steps T o enable general security 1 Display the Main menu . 2 Highlight ‘Setup Options’ and press . 3 Highlight ‘Securi[...]

  • Page 24

                23 ® What to do if the ADMIN passwor d has been forgotten If the ADMIN password becomes mislaid or forgotten, you will not be able to access the ServSwitch CX Uno IP [...]

  • Page 25

                24 ® Clearing IP access control This option removes all entries fr om the IP access control featur e within the ServSwitch CX Uno IP . What is IP access control? The [...]

  • Page 26

                25 ® T o configure the unit fr om a global user location 1 Use either the VNC viewer or a standard web browser to make r emote contact with the ServSwitch CX Uno IP [...]

  • Page 27

                26 ® Encryption settings The ServSwitch CX Uno IP offers a gr eat deal of flexibility in its configuration and this extends equally to its encryption settings that [...]

  • Page 28

                27 ® N etworking issues Thanks to its robust security the ServSwitch CX Uno IP of fers you great flexibility in how it integrates into an existing network structure.[...]

  • Page 29

                28 ® Placing ServS witch CX U no IP behind a router or firewall A possible point of contention between the ServSwitch CX Uno IP and a firewall can occasionally aris[...]

  • Page 30

                29 ® T o discover a DHCP-allocated IP address Once a DHCP server has allocated an IP address, you will need to know it in order to access the ServSwitch CX Uno IP via[...]

  • Page 31

                30 ® Placing ServS witch CX U no IP alongside the firewall ServSwitch CX Uno IP is built from the gr ound-up to be secure. It employs a sophisticated 128bit public/p[...]

  • Page 32

                31 ® P ow er switching configuration Power switch configuration comprises two main steps: • Configur e the OPTIONS serial port to the same speed as used by the p[...]

  • Page 33

                32 ® U pgrading ServS witch CX U no IP models The ServSwitch CX Uno IP models are upgraded via global connection (thr ough the IP network port). Upgrades are digitall[...]

  • Page 34

                33 ® LOCAL USER GLOBAL USER IP COMPUTER SYSTEM SAM OR LO C RE M VNC 10 0 LN K PW R BLACK BOX CX Uno IP BLACK BO X 72 4- 74 6-5 50 0 ® ® HT Operation Accessing the S[...]

  • Page 35

                34 ®     Enter your Login name here Selecting a computer There ar e[...]

  • Page 36

                35 ®              ?[...]

  • Page 37

                36 ® T o select a computer using mouse buttons Note: This procedure works only with three-button or IntelliMouse devices and only if the ‘Mouse Switching’ option [...]

  • Page 38

                37 ® The confirmation bo x The ServSwitch CX Uno IP provides the option of a confirmation box that is displayed on screen for thr ee seconds after a computer is sel[...]

  • Page 39

                38 ® U ser pr eferences and functions In addition to customising the reminder banner as described earlier , you can also: • Change the color of the r eminder banner[...]

  • Page 40

                39 ® Global user access Global users access the ServSwitch CX Uno IP using a viewer and a network/ internet link. There are two types of viewer: a standalone VNC veiw[...]

  • Page 41

                40 ® IMPORT ANT : During login, if you see a war ning message similar to the one shown here, then stop and do not pr oceed. Global user access via VNC viewer The VNC [...]

  • Page 42

                41 ® Global user access via web br owser Y ou can use a standar d Web br owser ( supported versions ) to gain access to the ServSwitch CX Uno IP and its host computer[...]

  • Page 43

                42 ® U sing the viewer windo w The viewer window gives you the ability to view and control the ServSwitch CX Uno IP and its host computer(s). Its operation is almost [...]

  • Page 44

                43 ® Host selection The Hosts button on the menu bar provides the quickest and most efficient way to switch between host computers. This is because the button is clo[...]

  • Page 45

                44 ® Access mode - shar ed/private Up to five users can be simultaneously logged-on (four global users plus one local or remote user) and during normal operation, al[...]

  • Page 46

                45 ® Mouse Control This option displays a mouse control dialog and is useful when the r emote cursor is failing to respond corr ectly to your mouse movements, even af[...]

  • Page 47

                46 ® Click to send the code Enter the code here Keyboard Contr ol This option displays a keyboard contr ol dialog and is useful for sending keyboard combinations (to [...]

  • Page 48

                47 ® Video Settings This dialog provides access to all of the key video settings that determine image quality and link performance. Threshold The threshold is ef fect[...]

  • Page 49

                48 ® Advanced Settings This option contains video signal settings that do not normally need to be adjusted. Pixel Format Determines the color depth and data requir ed[...]

  • Page 50

                49 ® If y ou need to enter a por t number Usually , when you make a network connection to the ServSwitch CX Uno IP (either using the VNC viewer or a Web br owser) you[...]

  • Page 51

                50 ® F ur ther infor mation This chapter contains a variety of information, including the following: • Getting assistance - see below • T r oubleshooting - see ri[...]

  • Page 52

                51 ®        ?[...]

  • Page 53

                52 ®        ?[...]

  • Page 54

                53 ®        ?[...]

  • Page 55

                54 ®       ?[...]

  • Page 56

                55 ®        ?[...]

  • Page 57

                56 ® T o get here 1 From a local keyboard, log on as the ‘admin’ user . 2 Press (hotkeys can change). 3 Press to show the Main Menu. 4 Select ‘Configuration’[...]

  • Page 58

                57 ® U nit Configuration This page provides access to a selection of both basic and fundamental settings for the ServSwitch CX Uno IP . Time and Date Use the left an[...]

  • Page 59

                58 ® N etwork Configuration This page allows you to configur e the various aspects of the IP port and its relationship with the local network. [...]

  • Page 60

                59 ® Serial Configuration This page allows you to configure the OPTIONS serial port located at the rear of the ServSwitch CX Uno IP . [...]

  • Page 61

                60 ® Reset Configuration This option allows you to completely reset the IP portion of the ServSwitch CX Uno IP unit. W ARNING: This process will remove all network s[...]

  • Page 62

                61 ® Appendix 2 - Configuration pages via view er This section covers the configuration pages that are available to global admin users, using either the VNC viewer [...]

  • Page 63

                62 ® U ser accounts This page allows you to manage up to sixteen separate accounts. The first of the sixteen accounts is the admin account and is the only account wi[...]

  • Page 64

                63 ® U nit configuration This page provides access to a selection of both basic and advanced settings for the ServSwitch CX Uno IP . Many of the settings displayed h[...]

  • Page 65

                64 ® Advanced unit configuration Cl ic k th is bu tt on t o dis pl ay a dv anc ed o pt io ns th at d o not n or ma ll y r eq uir e alt er at io n. Mouse Latency Allo[...]

  • Page 66

                65 ® T ime & date configuration This page allows you to configure all aspects r elating to time and date within the ServSwitch CX Uno IP unit. Timezone specifi[...]

  • Page 67

                66 ® N etwork configuration This page allows you to configure the various aspects of the IP port and its relationship with the local network. MAC address Media Acce[...]

  • Page 68

                67 ® Setting IP access control The golden rule with this feature is ‘Include befor e you exclude’ or to put it another way ‘Arrange allowed addresses in the lis[...]

  • Page 69

                68 ® Serial port configuration This page provides all access to settings concerned with the two serial ports (modem and power control) that ar e situated at the rear[...]

  • Page 70

                69 ® H ost configuration This page provides the opportunity to configur e various details for each of the host systems that may be connected to the ServSwitch CX Un[...]

  • Page 71

                70 ® Logging and status This screen pr ovides various details about the user activity on the ServSwitch CX Uno IP unit. T o get here 1 Using VNC viewer or a browser ,[...]

  • Page 72

                71 ® LDAP configuration The ServSwitch CX Uno IP can optionally use the industry standard LDAP (Lightweight Directory Access Pr otocol) to allow user authentication [...]

  • Page 73

                72 ® Appendix 3 - VNC viewer connection options When you are connecting to the ServSwitch CX Uno IP using the VNC viewer , a number of options are available. Color/En[...]

  • Page 74

                73 ® Inputs Enable all inputs When selected, allows keyboard, mouse and clipboard data to be transferred between server and viewer systems. Disable all inputs (view-o[...]

  • Page 75

                74 ® Misc Shared connection (do not dis- connect other viewers) This option does not apply to ServSwitch CX Uno IP connections. Full screen mode When ticked, the VNC [...]

  • Page 76

                75 ® Scaling No Scaling No attempt is made to make the screen image fit the viewer window . Y ou may need to scr oll horizontally and/or vertically to view all parts[...]

  • Page 77

                76 ® I dentities This feature helps your VNC viewer to confirm that a revisited ServSwitch CX Uno IP is genuine and not another device masquerading as an ServSwitch [...]

  • Page 78

                77 ® Appendix 4 - VNC viewer windo w options Click the VNC icon in the top left corner of the viewer window (or press F8) to display the window options: Standard wind[...]

  • Page 79

                78 ® Appendix 5 - B ro wser viewer options When you are connecting to the ServSwitch CX Uno IP using a Web br owser , a number of options are available. There ar e fo[...]

  • Page 80

                79 ® Appendix 6 – A ddresses, masks and ports IP address, network masks and ports ar e all closely linked in the quest for one device to find another across dispar[...]

  • Page 81

                80 ® N et masks - the binar y explanation T o really understand the operation of a net mask it is necessary to delve deeper into the life blood of computers – binar[...]

  • Page 82

                81 ® Calculating the mask for IP access control The IP access control function uses a standar d IP address and a net mask notation to specify both single locations an[...]

  • Page 83

                82 ® P orts If you accept the analogy of IP addresses being rather like telephone numbers, then think of ports as extension numbers. In a company of any size, you gen[...]

  • Page 84

                83 ® Appendix 7 – C able and connector specifications ServS witch CX U no IP to po wer switch cable P o wer switch to pow er switch daisy chain cable 9pin D-type f[...]

  • Page 85

                84 ® Appendix 8 – H otkey sequence codes These codes are used when defining hotkey switching sequences (macr os) for host computers and allow you to include almost[...]

  • Page 86

                85 ® Appendix 9 – S uppor ted video modes The following video modes are supported and can be automatically configur ed by the ServSwitch CX Uno IP units. If a reco[...]

  • Page 87

                86 ® Safety infor mation • For use in dry , oil fr ee indoor environments only . • Both the ServSwitch CX Uno IP and its power supply generate heat when in operat[...]

  • Page 88

                87 ® End user licence agr eement PLEASE READ THIS AGREEMENT CAREFULL Y . THIS AGREEMENT CONCERNS ENHANCED VNC VIEWER SOFTW ARE (“the SOFTW ARE”) FOR USE WITH THE [...]

  • Page 89

                88 ® Radio F r equency Energy A Category 5 (or better) twisted pair cable must be used to connect the units in order to maintain compliance with radio fr equency ener[...]

  • Page 90

                89 ® Certification notice for equipment used in Canada The Canadian Department of Communications label identifies certified equipment. This certification means th[...]

  • Page 91

                90 ® N ormas Oficiales M exicanas (NOM) electrical safety statement Instrucciones de seguridad 1 T odas las instrucciones de seguridad y operación deberán ser leí[...]

  • Page 92

                91 ® www .ctxd.com Documentation by: © 2009 Black Box Corporation All trademarks are acknowledged. Black Box Corporation, 1000 Park Drive, Lawrence, P A 15055-1018, [...]

  • Page 93

                92 ® HT I ndex A Access local and remote users 34 Access control configuration 67 mask calculation 81 Access mode shared & private 44 Account creation for users [...]

  • Page 94

                93 ® L Local connection 34 Local network connection 27 Local user connection 9 port 5 Logging 70 Logging in and out section 36,37 Log on 40 M MAC address 58,65,66 Mas[...]

  • Page 95

                94 ® BlackBo x subsidiar y contact details subsidiar y contact details Country Web Site/Email Phone Fax United States www .blackbox.com 724-746-5500 724-746-0746 Aust[...]