Black Box FX150A manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Black Box FX150A, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Black Box FX150A one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Black Box FX150A. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Black Box FX150A should contain:
- informations concerning technical data of Black Box FX150A
- name of the manufacturer and a year of construction of the Black Box FX150A item
- rules of operation, control and maintenance of the Black Box FX150A item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Black Box FX150A alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Black Box FX150A, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Black Box service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Black Box FX150A.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Black Box FX150A item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    CUSTOMER SUPPORT INFORMATION Order toll-free in the U.S. 24 hours, 7 A.M. Monday to midnight Friday: 877-877-BBOX FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Mail order: Black Box Corporation , 1000 Park Drive, Lawrence, PA 15055-1018 Web site: www.blackbox.com • E-mail: info@blackbox.com NOVEMBER [...]

  • Page 2

    3 FCC ST A TEMENT FEDERAL COMMUNICA TIONS COMMISSION RADIO FREQUENCY INTERFERENCE ST A TEMENT Class B Digital Device. This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a res[...]

  • Page 3

    4 LINESHARE PRO NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY ST A TEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3. Todas las advertencias en[...]

  • Page 4

    5 NOM ST A TEMENT 11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como se indique en el aparato. 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guiados d[...]

  • Page 5

    6 LINESHARE PRO TRADEMARKS All applied-for and registered trademarks are the property of their respective owners.[...]

  • Page 6

    7 LINESHARE PRO CONTENTS 1. Specifications ....................................................................................9 2. Introduction .....................................................................................10 2.1 Before You Begin .....................................................................10 2.2 About the Lineshare [...]

  • Page 7

    8 LINESHARE PRO [3] No Answer Cascade ..........................................................40 [4] Answer/Disconnect Cascade ...........................................41 [5] Pulse Transfer ...................................................................41 [6] Open Line Notification ....................................................42 [7] [...]

  • Page 8

    9 LINESHARE PRO 1. Specifications Connectors — (1) RJ-11 line in, (4) RJ-11 device ports Ringer Equivalency — 1.0 B Operating Temperature — 5° to 113° F (-15° to 45° C) Maximum Relative Humidity — 85% MTBF — 56,200 hours Power — 12 VAC, 830 mA external transformer Size — 1.7"H x 5.7"W x 6.1"D (4.3 x 14.5 x 15.5 cm) [...]

  • Page 9

    10 LINESHARE PRO 2. Introduction Phone Company Voice Mail: The phone company’s voice- mail service is not compatible with the Lineshare Pro, but stand- alone voice mail systems work well with the Lineshare Pro. We recommend that service for call forwarding, and the phone company’s voice mail be discontinued. If you have problems with call waiti[...]

  • Page 10

    11 LINESHARE PRO Listed below are examples of various telephone-activated devices that can be connected to the Lineshare Pro: • Fax/modem • Computer modem • Facsimile machine • Telephone Answering Device (TAD) • Telephone • Bulletin Board System (BBS) • Credit-card authorization terminal • Security alarm and monitoring system • Or[...]

  • Page 11

    12 LINESHARE PRO 3. Installation For installation, you may need the following equipment: • one telephone cable—provided with the Lineshare Pro • additional telephone cables— typically supplied with equipment by the manufacturer. You need additional telephone cables (EL04MS=RJ-11 cord) for as many pieces of equipment as you intend to connect[...]

  • Page 12

    13 LINESHARE PRO Figure 3-1. Rear Panel of the Lineshare Pr o. telephone device may connect to this port (such as a fax, answering machine, computer modem, and so on). 4. Any type of analog telephone device may connect to this port (such as a fax, answering machine, computer modem, and so on). 5. Any type of analog telephone device may connect to t[...]

  • Page 13

    14 LINESHARE PRO 3.2 Installing the Lineshare Pro on a Single Phone Line with a Single Phone Figure 3-2 shows a single-line/single- phone arrangement before installing the Lineshare Pro. If you have this type of arrangement, you can install the Lineshare Pro yourself using the instructions provided in this section. Figure 3-2. A Single-Phone Line/S[...]

  • Page 14

    15 LINESHARE PRO To install the Lineshare Pro on a single phone line, as shown in Figure 3-3 , follow these steps: • Unplug the telephone cable from the wall jack. • Plug one end of the telephone cable provided with the Lineshare Pro into the LINE port on the back of the Lineshare Pro. Plug the other end of the cable into the wall jack where th[...]

  • Page 15

    16 LINESHARE PRO 3.3 Connecting T elephone Equipment to the Lineshare Pro Figure 3-4 shows a complete installation for a single phone line/single phone arrangement. While the connections to the wall jack may be different for other types of phone systems, the connections to the Lineshare Pro remain the same for all phone configurations. Figure 3-4 i[...]

  • Page 16

    17 LINESHARE PRO Figure 3-4. T elephone Equipment Connected to the Lineshare Pr o in a Single-Phone-Line/Single-Phone Ar rangement. LINE PORT 1 PORT 2 PORT 3 PORT 4 12V AC Telephone Wall Jack 110 Volt Outlet[...]

  • Page 17

    18 LINESHARE PRO 3.4 Installing the Lineshare Pro on a Single Phone Line with Multiple Single-Line Phones You can install the Lineshare Pro in a phone configuration with multiple single-line phones by adding the Lineshare Pro on a single extension. If the Lineshare Pro is installed as an Figure 3-5. Lineshare Pr o Installed on an Extension. LINE PO[...]

  • Page 18

    19 LINESHARE PRO NOTE To fully use this application, you must turn the Extension Detection feature ON (see Chapter 5 for more information). You should also set the time that the Lineshare Pro waits for detection with the Extension Detection timer. Telephones not directly connected to the Lineshare Pro ring only one time on an inbound telephone call[...]

  • Page 19

    20 LINESHARE PRO NOTE The RJ-11 jacks have four (4) posts: The red post is marked [R], the green post is marked [G], the yellow post is marked [Y], and the black post is marked [B]. 2. Locate the telephone line from the phone company after it enters the premises but before it routes to any phone jack. 3. With the utility knife, cut into the cable t[...]

  • Page 20

    21 LINESHARE PRO Figure 3-6. The Lineshare Pr o Installed on a Single Line with Multiple Phones while Maintaining Exclusion. LINE PORT 1 PORT 2 PORT 3 PORT 4 12V AC Phone Company Junction Box Red Red Green Green[...]

  • Page 21

    22 LINESHARE PRO 3.6 Installing the Lineshare Pro on a KSU or PBX System A KSU or PBX phone system is common in a medium or large office arrangement in which calls are coming in on two or more lines and can be routed to any number of extensions. A KSU or PBX typically has features like call holding, music on hold, conference calling, and intercom p[...]

  • Page 22

    23 LINESHARE PRO Figure 3-7. The Lineshare Pr o Installed on a KSU or PBX Phone System. LINE PORT 1 PORT 2 PORT 3 PORT 4 12V AC 1 2 3 4 1 2 3 4 KSU/PBX Connect the Lineshare Pro to the last line in rollover.[...]

  • Page 23

    24 LINESHARE PRO 4. Using the Lineshare Pro Computer modems : Unlike fax calls, inbound computer calls do not produce any tones; they remain silent until another modem answers the call. The Lineshare Pro works best when calls from modem-type devices have the ability to identify themselves with an identifying tone. One device that identifies a modem[...]

  • Page 24

    25 LINESHARE PRO The Lineshare Pro has two basic modes of operation: • In the secured mode , when a call comes in, the Lineshare Pro answers the call on the first ring and waits silently for a pre- specified routing tone. The Lineshare Pro will wait for the amount of time set in the Time at Home function. If the Lineshare Pro does not receive a r[...]

  • Page 25

    26 LINESHARE PRO You can reset the ring count for the Ring Reduction feature to six rings by performing any of the following steps: • Lift the receiver of the phone device connected to the primary default port. • Answer a call from any phone before the call is routed to another port. • Place an outbound call from a phone connected to the prim[...]

  • Page 26

    27 LINESHARE PRO “Hello, this is ________ . If you want to send a fax, press # 2 2 on your tone phone, or leave a message at the tone.” (In this application, your fax should be connected to Port 2.) You can also announce the tone access code for Port 3 or Port 4 (# 3 3 or # 4 4) if you want to allow open access to these ports. (The Inbound Tone[...]

  • Page 27

    28 LINESHARE PRO During an outbound call, you can also receive a data or fax transmission from someone that is ready to transmit. To route this transmission from a tone phone to a specific port, press # 11 for Port 1, # 22 for Port 2, # 33 for Port 3, or # 44 for Port 4. To use this feature, you must first turn Outbound Tone Transfer ON. (See Secti[...]

  • Page 28

    29 LINESHARE PRO 4.9 Sending a Fax or Modem T ransmission To send a fax or modem transmission, you must either dial from the phone connected to the fax machine or modem, or use the auto-dial feature of the device you are using. (Refer to your fax machine or modem Operator’s Guide for instructions.) NOTE You cannot use a phone connected to a fax m[...]

  • Page 29

    30 LINESHARE PRO 4.12 Dialing the Destination Computer through the Calling Computer To have the calling modem automatically “over dial” a port access code and access the modem connected to the Lineshare Pro, the caller must take into consideration whether the call is local or long distance. For local remote access to PORT 1 (modem or fax/modem)[...]

  • Page 30

    31 LINESHARE PRO ATDP (phone number) T ,#22,#22,#22,#22 Again, you should consider whether the call is local or long distance, and what the appropriate access code is for the desired port. NOTE If a port access code is changed to a number using various digits (for example, 4598), the caller will use a similar dialing string with # between access co[...]

  • Page 31

    32 LINESHARE PRO NOTE You must turn Protocol Tone Access Signal Detection ON to route calls to Port 1 and Port 2 using this application. Port 3 and Port 4 are factory- preset ON. See Section 5.5 for more information. To have the calling party automatically route calls to a port connected to the Lineshare Pro, the caller must use a device that can p[...]

  • Page 32

    33 LINESHARE PRO 5. Using the Lineshare Pro’ s Custom Features and Functions The following sections explain how to enter the programming mode and change the features and functions. 5.1 Entering the Programming Mode To enter the programming mode, perform the following steps: 1. Connect the telephone line from the phone company to the LINE port on [...]

  • Page 33

    34 LINESHARE PRO If the Lineshare Pro does not enter the programming mode (the green LED continues flashing), try again with a different phone. When you are in the programming mode and entering changes, the Lineshare Pro notifies you of correct or incorrect entries with the following signals: • Three short beeps: Indicates that the entry is valid[...]

  • Page 34

    35 LINESHARE PRO T able 5-1. Lineshare Pro Custom Features. Feature Feature Factory Setting Options Number A vailable 0 Extension Detection 0 0 OFF/1 ON 1 Home Routing 0 0 OFF/1 ON 2 Secured Operation 0 0 OFF/1 ON NOTE: Turning the secured operation feature ON affects the operation of other features. 3 No Answer Cascade 1 0 OFF/1 ON 4 Answer/Discon[...]

  • Page 35

    36 LINESHARE PRO 5.3 Lineshare Pro Functions Enter the programming mode by pressing # *. Change function settings by entering the function number, followed by a valid entry from the options available column. Exit the programming mode by pressing * *. T able 5-2. Lineshare Pro Custom Functions. Function Function Factory Setting Options Number A vail[...]

  • Page 36

    37 LINESHARE PRO T able 5-2 (continued). Lineshare Pro Custom Functions. Function Function Factory Setting Options Number A vailable 7 6 Extension Detection to Timer 1.5 1 to 3 0 8 Rings Available to the Ports See Description 0 to 99 for each port 8 5 Rings to Answer Call 1 0 to 9 9 9 9 9 Reset to Factory Settings default values[...]

  • Page 37

    38 LINESHARE PRO The following sections contain specific information about each feature and function and how to change the setting. 5.4 Changing ON/OFF features Earlier in this chapter, Table 5-1 listed the features that can be turned ON or OFF individually, or simultaneously with other features during a single programming session. The features are[...]

  • Page 38

    39 LINESHARE PRO factory-preset OFF, 0 0 *. To turn the Extension Detection feature ON, enter the programming mode and press the following on your tone phone: 1 Turn ON 0 Extension Detection * End programming sequence (3 beeps indicate correct entry) (Optional entries for additional changes) * Save changes and exit programming [1] Home Routing Home[...]

  • Page 39

    40 LINESHARE PRO (For more information about the secured mode, see Section 4.2 ) The Secured Operation feature is factory-preset OFF, 0 2 *. Turn this feature ON if you want to limit access to the Lineshare Pro ports. To turn Secured Operation ON, enter the programming mode and press the following on your tone phone: 1 Turn ON 2 Secured Operation *[...]

  • Page 40

    41 LINESHARE PRO The Answer/Disconnect Cascade feature is factory preset OFF, 0 4 *. To turn the Answer/Disconnect Cascade ON, enter the programming mode and press the following on your tone phone: 1 Turn ON 4 Answer/Disconnect Cascade * End programming sequence (3 beeps indicate correct entry) (Optional entries for additional changes) * Save chang[...]

  • Page 41

    42 LINESHARE PRO When ON, this feature is typically used when all the phones are wired directly to the primary default port of the Lineshare Pro. If you pick up a phone connected to the primary default port, and hear a busy tone indicating that a device on another port is on the line, simply hang up the phone. After the other device releases the li[...]

  • Page 42

    43 LINESHARE PRO If you do not want the Ring Reduction feature to reduce the ring count on the primary default port, you can turn the feature OFF. The feature is factory-preset ON, 1 8 *. To turn the Automatic Ring Reduction feature OFF, enter the programming mode and press the following on your tone phone: 0 Turn OFF 8 Automatic Ring Reduction * E[...]

  • Page 43

    44 LINESHARE PRO [2] [1] Protocol Tone Access Signal Detection Protocol Tone Access Signal Detection allows you to turn ON or OFF each port’s ability to detect single-frequency routing tones. Setting the options for this function can be performed in two ways: • Setting an individual port ON or OFF. • Setting all ports ON or OFF in one program[...]

  • Page 44

    45 LINESHARE PRO NOTE Settings in this function do not affect the settings in the Dual Tone Assignments function. Dual Tone Detection is factory- preset as follows (the first number is the corresponding port number; the second number is 0 for OFF, or 1 for ON): 1 1 * (Port 1 = ON) 2 1 * (Port 2 = ON) 3 1 * (Port 3 = ON) 4 1 * (Port 4 = ON) To chang[...]

  • Page 45

    46 LINESHARE PRO T able 5-3. Protocol T one Access Signal Options. 2 3 Protocol Tone Access Signal The desired port selection (1-4) 4 The desired new Protocol Tone Access Signal * End programming sequence (3 beeps indicate correct entry) (Optional entries for additional changes) * Save changes and exit programming The Protocol Tone Access Signal is[...]

  • Page 46

    47 LINESHARE PRO To select different protocol tones for all ports, press the following on your tone phone: 2 3 Protocol Tone Access Signal 0 Select all ports 1 through 4 The desired new protocol tones * End programming sequence (3 beeps indicate correct entry) (Optional entries for additional changes) * Save changes and exit programming NOTE You mu[...]

  • Page 47

    48 LINESHARE PRO NOTE You can enter one, two, three, or all four port numbers in this function. The Lineshare Pro will release a call after it reaches the last port in this sequence. [4] Phantom Ring Style When the Lineshare Pro answers a call, it produces a “phantom” ring signal. This tone is intended to make the switching process transparent [...]

  • Page 48

    49 LINESHARE PRO To turn Emergency Call Override ON (automatic mode), enter the programming mode and press the following on your tone phone: 5 Emergency Call Override 1 Automatic * End programming sequence (3 beeps indicate correct entry) (Optional entries for additional changes) * Save changes and exit programming [6] Dual Tone Assignments The Dua[...]

  • Page 49

    50 LINESHARE PRO [7][5] Time at Home The Time at Home function controls the amount of time that the Lineshare Pro holds the phone line open and listens for a routing command. It is activated when the Lineshare Pro is in the secured mode, or when Home Routing is turned ON and a call is routed home. When the Time at Home period expires, the Lineshare[...]

  • Page 50

    51 LINESHARE PRO • Port 1 6 rings • Port 2 4 rings • Port 3 4 rings • Port 4 4 rings To change the Rings Available to a port to 20 rings, enter the programming mode and press the following on your tone phone: 8 Rings Available to the FAX/MODEM Port The selected port 2 0 The desired new number of rings * End programming sequence (3 beeps ind[...]

  • Page 51

    1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • Fax 724-746-0746 © Copyright 1996. Black Box Corporation. All rights reserved.[...]