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Black Box ACU4001A manual

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  • Page 1

    ACU4001A ACU4201A ACU4222A Customer Support Information: For FREE T echnical Support 24 hours a day , 7 days a week, call 724-746-5500 or fax 724-746-0746 Mailing address: Black Box Corporation , 1000 Park Dr ., Lawrence, P A 15055-1018 World-Wide Web: www .blackbox.com • Email: info@blackbox.com © Copyright 2005. Black Box Corporation. All righ[...]

  • Page 2

    THE SERVSWITCH     FAMILY 1 Welcome to th e ServSwitch™ Famil y! Thank you for purchasing a BLACK BO X® ServSwitch™ Brand USB Micro Extender model! We appreciate your business, and w e think you’ll appreciate the many ways that your enhanced extension system will save you mone y, time, and effort. That’s because our ServSwitch [...]

  • Page 3

    SERVSWITCH     BRAND USB MICRO EX TENDER FAMILY 2 Copyrights and Trademarks ©2005. All rights reserved. This infor mation may not be reproduced in any manner without the prior written consent of the manufa cturer. Information in this document is subject to change w ithout notice and the manufacturer shall not be liable for any direct, [...]

  • Page 4

    FCC/CDC STATEMENTS 3 FEDERAL COMMUNICATION S COMMISSION AND CANADIAN DEP ARTMENT OF COMMUNICATIONS RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can r adiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to ra[...]

  • Page 5

    SERVSWITCH     BRAND USB MICRO EX TENDER FAMILY 4 EUROPEAN UNION DE CLARATION OF CONFORMITY WARNING! This is a class A product. In a do mestic environment, this product may cause radio interference, in which case the us er may be required to take adequate measures. This product complies with the following harmonized standards: EN55022:1[...]

  • Page 6

    NOM STATEMENT 5 NORMAS OFICIALES MEXIC ANAS (NOM) ELECTRICAL SAFETY STATE MENT INSTRUCCIONES DE S EGURIDAD 1. Todas las instrucciones de seguridad y o peración deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3. Todas las advertencias [...]

  • Page 7

    SERVSWITCH     BRAND USB MICRO EX TENDER FAMILY 6 14. El equipo eléctrico debe ser limpiado únicamente de acu erdo a las recomendaciones del fabricante. 15. En caso de existir, una antena externa deberá s er localizada lejos de las lineas de energia. 16. El cable de corriente deberá ser desconectado del cuan do el equipo no sea usad[...]

  • Page 8

    SAFETY PRECAUTIONS AN D INSTALLATION GUIDELINES 7 Safety Precautions and Insta llation Guidelines To ensure reliable and safe long-term operation please note the following installation guidelines: • Do not use to link between buildings. • Only use in dry, indoor environments. • If the building has 3-phase AC power, try to ensure that equipmen[...]

  • Page 9

    SERVSWITCH     BRAND USB MICRO EX TENDER FAMILY 8 Contents 1. Quick Setup 9 2. Overview 10 2.1 Introduction 10 2.2 Glossary 10 2.3 Features 12 2.4 Product Range 13 2.5 Compatibility 14 2.6 How to Use This Guide 15 3. Installation 16 3.1 Package Contents 16 3.2 Interconnection Cable Requirements 17 3.3 Remote Unit Installation 18 3.4 Loc[...]

  • Page 10

    QUICK SETUP 9 1. Quick Setup This section briefly describes how to install your U SB Micro extender system. Unless you are an experienced user, we recommend that yo u follow the full procedures described in the rest of this manual. Set Video Distance DIP Switches Set DIP switches on base of Remote Unit to position for Interconnect cable length: 15-[...]

  • Page 11

    SERVSWITCH     BRAND USB MICRO EX TENDER FAMILY 10 2. Overview 2.1 Introduction The ServSwitch  Brand USB Micro Extender Series enables high-resolution video, USB, stereo audio, and serial port signals to be co mmunicated up to 150ft (50m) over Category 5, 5e, 6 or higher (CATx) cable. A basic USB extension system compris es a Local [...]

  • Page 12

    OVERVIEW 11 Figure 1 USB Micro Extender System Local Video Outputs Dual Video Support ACU4201A, ACU4222A only Serial and Audio Transmission ACU4222A only USB and Video extension over CATx cables up to 150ft (50m). Local Unit Remote Unit CPU USB Devices 5V PSU Remote Console[...]

  • Page 13

    SERVSWITCH     BRAND USB MICRO EX TENDER FAMILY 12 2.3 Features The ServSwitch  Brand USB Micro Extender Series offers the following features: • Transparent USB 2.0 Extension (low /full speed only ) Transparently extends most USB peripherals. Remote unit has integral 4-port USB hub. • Supports high video resolutions for use with [...]

  • Page 14

    OVERVIEW 13 2.4 Product Range There are three products in the range: Single Video Channel Kit (Standar d) ACU4001A Single Video Channel, Transparent USB Local Unit + Remote Unit Dual Video Channel Kit (Standard) ACU4201A Dual Video Channels, Transparent USB Local Unit + Remote Unit (Dual Video) Dual Video Channel Kit (Audio) ACU4222A Dual Video Cha[...]

  • Page 15

    SERVSWITCH     BRAND USB MICRO EX TENDER FAMILY 14 2.5 Compatibility Interface Compatibility • USB: Transparent USB 2.0 Compliant link (Low/Full speed only) Extender appears as a self-powered USB hub to the CPU. Remote Unit contains integral USB hub with 4-ports. The extender will operate through USB 2.0 Host Controllers. However, the[...]

  • Page 16

    OVERVIEW 15 2.6 How to Use This Guide This guide describes the installation and configuration of the ServSwitch  Brand USB Micro Extender Series. Although the connection and operation of the system is relatively straightforward, you should consider the following before getting started: Connection & Compatibility Each Extender kit contains al[...]

  • Page 17

    SERVSWITCH     BRAND USB MICRO EX TENDER FAMILY 16 3. Installation For first-time users, we recommend that you carry out a test placement, confined to a single room, before commencing full installation. This w ill allow you to identify and solve any cabling problems, and experiment with the U SB extender system more conveniently. 3.1 Pa[...]

  • Page 18

    INSTALLATION 17 3.2 Interconnection Cable Requirements To connect the Local and Remote units you w ill need CATx (any category 5, 5e, 6 or higher) cable terminated with RJ45 plugs. Interconnect cables must be solid-core type. S tranded patch cable will give poor results over longer distances. The pairing of the cable and pinning of its connectors s[...]

  • Page 19

    SERVSWITCH     BRAND USB MICRO EX TENDER FAMILY 18 3.3 Remote Unit Installation Setting the Cable Length DIP Switches If your application uses CATx cable less than 25m in length, you can continue to the next section. Micro Extender Remote units incorporate video equalization circuitry, allowing you to compensate for the loss in image qu[...]

  • Page 20

    INSTALLATION 19 Connecting the Remote Unit To install a Remote unit: 1. Connect your monitor, USB and other d evices to the Remote unit as shown in Figure 2 (single and dual-head units). If additional USB hubs a re attached to the extender, the ma ximum extension distance coul d be reduced (due to the delay impose d by each hub). For each connecte [...]

  • Page 21

    SERVSWITCH     BRAND USB MICRO EX TENDER FAMILY 20 Figure 2 Remote Unit – rear vi ew Status Yellow LED* Green LED OFF ON No data transfer between Local and Remote Units: not connected, or Remote Unit not powered Integral USB Hub functioning correctly (enumerated and not suspended). Remote Unit not powered, or in an over-voltage (>5[...]

  • Page 22

    INSTALLATION 21 3.4 Local Unit Installation To install a Local unit: 1. It is recommended that the PC and other devices are switched off before connection. 2. Using the supplied CPU video/USB cable, con nect the Local unit to the CPU as shown in Figure 4. We recommend tha t the Local Unit is connected directl y to a CPU USB port (Root Hub). I f the[...]

  • Page 23

    SERVSWITCH     BRAND USB MICRO EX TENDER FAMILY 22 Figure 4 Local Unit - rear view Connect to primary Local monitor. Connect to audio ports on computer. Connect to serial port on computer. ACU4222A only Connect to computer’s primary video output. Connect to USB port on CPU (or external hub). Connect to secondary Local monitor. Connect[...]

  • Page 24

    INSTALLATION 23 Status Yellow LED* Green LED OFF ON No data transfer between Local and Remote units: not connected, or Remote Unit not powered. Powered Remote unit found. Local Unit not powered, or in an over- voltage (>5.6V) or under-voltage (<4.3V) condition. Local Unit powered correctly. * Yellow LED active on primary INTERCONNECT socket ([...]

  • Page 25

    SERVSWITCH     BRAND USB MICRO EX TENDER FAMILY 24 4. Troubleshooting 4.1 Video The image is not sharp, or is badly sm eared. Check that the cable length DIP switch is correct for the length of your Interconnect cable (see page 18). Check the Interconnect cable between the Rem ote and Local units. Is it of the recommended type (see page[...]

  • Page 26

    TROUBLESHOOTING 25 I can’t select the video mode I need. For non-standard resolutions, choose the mon itor manually through the operating system, and set to ignore DDC. Contact Technical S upport if you have problems selecting your required graphics mode. Can the extender be used with RGB video? Yes. 4.2 USB Why does the Extender stop working whe[...]

  • Page 27

    SERVSWITCH     BRAND USB MICRO EX TENDER FAMILY 26 4.3 Audio The audio is very quiet. The audio I/O is line-level and requires amplifie d speakers and connection to devices providing line-level I/O. The audio is loud but distorted. Check that the audio input is not greater than line level (4V peak-to-peak). The USB Micro Extender accept[...]

  • Page 28

    TROUBLESHOOTING 27 4.5 General Questions The green power LED is not lit when I con nect my Local Unit to my USB hub. Local Units normally take power from the U SB connection to the computer. Local Units may require an external 5V PSU: - If the CPU/hub cannot provide sufficient p ower through the USB connection. - For video only applications. Contac[...]

  • Page 29

    SERVSWITCH     BRAND USB MICRO EX TENDER FAMILY 28 Appendix A: E xample Applications This section illustrates three specific applicatio ns using USB Micro Extender units: • Simple system using ACU4001A to prov ide remote console with extended USB keyboard, mouse and printer (Figure 6). Au dio extended by USB using USB-to-Audio convert[...]

  • Page 30

    APPENDIX A: EXAMPLE AP PLICATIONS 29 Figure 6 Single monitor conso les with audio extension using US B-to- Audio converter (not s upplied) CPU Keyboard and mouse for Local console connect to spare USB ports or hub. ACU4001A Local Unit Takes video and USB signals from CPU. Also provides video output for Local console. ACU4001A Remote Unit Video outp[...]

  • Page 31

    SERVSWITCH     BRAND USB MICRO EX TENDER FAMILY 30 Figure 7 Dual-monitor console s with serial and audio extension CPU Keyboard and mouse for Local console connect to spare USB ports or hub. ACU4222A Local Unit Takes video and USB signals from CPU. Also provides video outputs for Local console. ACU4222A Remote Unit Video, audio/serial o[...]

  • Page 32

    APPENDIX A: EXAMPLE AP PLICATIONS 31 Figure 8 Home entertainment s ystem CPU Keyboard and mouse for Local console connect to spare USB ports or hub. ACU4222A Local Unit Takes video and USB signals from CPU. Also provides video output for Local console. ACU4222A Remote Unit Video and audio output and four USB ports for extended devices: keyboard, mo[...]

  • Page 33

    SERVSWITCH     BRAND USB MICRO EX TENDER FAMILY 32 Appendix B: R ack Mount Options All USB Micro Extender units can be moun ted in a 19” rack in any combination using the mounting kit: RMK19U-X3 RMK19U-X3 Mounting Kit This mounting kit allows you to mount u p to three units across 1U. It contains one rack plate and M3 countersunk moun[...]

  • Page 34

    APPENDIX C: AUDIO/S ERIAL PORTS 33 Appendix C: A udio/Serial Ports Operation & Multi-Port Configuration This appendix describes audio & serial interfac e operation for ACU4222A. This extender allows bi-directional stereo au dio and a full-duplex serial data to be sent across the secondary CATx interconnection cable. Serial Interface - Set U[...]

  • Page 35

    SERVSWITCH     BRAND USB MICRO EX TENDER FAMILY 34 Audio Interface - Set Up and Operation The audio interface is line-level and is designed to take the output from a sound card (or other line-level) source and be connected to a set of powe red speakers at the other end of the link. Stereo audio may be transmitted either w ay across the [...]

  • Page 36

    APPENDIX D: CALLING BLAC K BOX 35 Appendix D: C alling Black Box If you determine that your USB Micro Extend er is malfunctioning, do not attempt to alter or repair it . It contains no user-serviceable p arts. Contact Black Box Technical Support at 724- 746-5500. Before you do, make a record of the history of the problem. We will be able to provide[...]

  • Page 37

    SERVSWITCH     BRAND USB MICRO EX TENDER FAMILY 36 Appendix E: S pecifications Video Maximum Resolution 1600x1200@75Hz over 150ft (50m) Operation at higher resolutions/refresh r ates may be possible at shorter distances Video Compatibility VGA to UXGA, RGB Video I/O 0.7V P-P Video Compensation 2-stage Video Coupling DC Sync I/O Separate[...]

  • Page 38

    APPENDIX E: SPECIFICATION S 37 Serial Interface Max Baud Rate Supported 19.2K Baud Serial Data Format Transparent Signals Transferred TX, RX, RTS, CTS, D TR, DSR Local Unit Connector DB9 Female (DCE) Remote Unit Connector DB9 Male (DTE) Audio Interface Description Bi-directional stereo audio link Transmission method Digitized virtually CD quality a[...]

  • Page 39

    SERVSWITCH     BRAND USB MICRO EX TENDER FAMILY 38 Size and Shipping Weig ht ACU4001A Local Unit: 4.7”x4.3”x1.1” (120x110x29mm) Remote Unit: 5.4”x3.9”x1.1” (138x98x29mm) Shipping Weight: 3.3lb (1.5kg) ACU4201A Local Unit: 4.7”x4.3”x1.7” (120x110x44mm) (1U) Remote Unit: 5.4”x3.9”x1.1” (138x98x29mm) Shipping Weight[...]

  • Page 40

    NOTES[...]

  • Page 41

    NOTES[...]