Black Box 34336 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Black Box 34336, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Black Box 34336 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Black Box 34336, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Black Box service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Black Box 34336.

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Table of contents for the manual

  • Page 1

    CUSTOMER SUPPORT INFORMATION Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-7[...]

  • Page 2

    1 FCC Information FEDERAL COMMUNICA TIONS COMMISSION AND INDUSTR Y CANADA RADIO FREQUENCY INTERFEREN[...]

  • Page 3

    2 Modem 34336 T able of Contents 1.0 Specifications ................................................[...]

  • Page 4

    3 T able of Contents 3.3.1 V.42 Error Correction Options ...........................................[...]

  • Page 5

    4 Modem 34336 4.10 Automatic Fallback ..............................................................[...]

  • Page 6

    5 T able of Conents 7.6 Diagnostic Monitoring: Status Screens .................................115 7[...]

  • Page 7

    6 Modem 34336 1.0 Specifications Available Configurations — Stand-alone or rack-mount Compatibilit[...]

  • Page 8

    7 1.0 Specifications V.29 QAM at 9600, 7200, and 4800 bps V.27 8-phase DPSK at 4800 and 2400 bps V.2[...]

  • Page 9

    8 Modem 34336 2.0 Quick Star t All information in this manual applies to both the stand-alone and ra[...]

  • Page 10

    9 2.0 Quick Start • If you are operating the Modem in a manual dial mode, you also need a standard[...]

  • Page 11

    10 Modem 34336 For dialup applications: • Use the supplied two-conductor crossover cable to connec[...]

  • Page 12

    11 2.0 Quick Start 2.2 Front-Panel LCD and Controls To select a Quick Setup configuration, you will [...]

  • Page 13

    12 Modem 34336 2.2.2 EIA S TATUS S CREEN The EIA status screen indicates the operational status of t[...]

  • Page 14

    13 2.0 Quick Start 2.3 Quick Setup To set up the Modem for immediate use (or to quickly change the m[...]

  • Page 15

    14 Modem 34336 All options for each Quick Setup configuration are listed in Appendix B . If you want[...]

  • Page 16

    15 2.0 Quick Start T able 2-1 (continued). A vailable Quick Setup Configurations. QUICK SETUP <07[...]

  • Page 17

    16 Modem 34336 2.4 Basic Operation This section provides basic information for each of the modem’s[...]

  • Page 18

    17 2.0 Quick Start Dialing Mode . The default dialing mode is tone dialing. To change to pulse diali[...]

  • Page 19

    18 Modem 34336 For V.25 bis operation, the Modem must be configured to use the same data protocol as[...]

  • Page 20

    19 2.0 Quick Start 2.4.3 2-W IRE D IAL (D UMB ) M ODE (Q UICK S ETUP 5) Dumb mode is used primarily [...]

  • Page 21

    20 Modem 34336 Autodialing the Stored Number . To autodial the stored number from the EIA status scr[...]

  • Page 22

    21 2.0 Quick Start The following information applies to both 2-wire and 4-wire leased-line operation[...]

  • Page 23

    22 Modem 34336 2.4.5 V.33 L EASED -L INE O PERATION (Q UICK S ETUP 10) V.33 operation is available o[...]

  • Page 24

    23 2.0 Quick Start 2.4.7 4-W IRE L EASED L INE V.29 M ODE (Q UICK S ETUP 13) The 4-Wire Leased Line [...]

  • Page 25

    24 Modem 34336 2.4.8 V.29 F AST M ASTER AND S LAVE M ODES (Q UICK S ETUPS 14 AND 15) In multidrop op[...]

  • Page 26

    25 2.0 Quick Start 2.5 Problem Solving If you encounter difficulties in setting up or using the mode[...]

  • Page 27

    26 Modem 34336 NOTE This page is intentionally left blank.[...]

  • Page 28

    27 3.0 Modem Setup Options 3.0 Modem Setup Options 3.1 Methods For Selecting Options The Modem allow[...]

  • Page 29

    28 Modem 34336 3.2 Selecting Options from the Front-Panel 3.2.1 P USHBUTTONS AND THE LCD Options are[...]

  • Page 30

    29 3.0 Modem Setup Options NOTE If you have selected a Quick Setup or have changed certain options s[...]

  • Page 31

    30 Modem 34336 2. Option-Selection Example . The following example illustrates option selection. As [...]

  • Page 32

    31 3.0 Modem Setup Options Press pushbutton 3 to select SPKVOL (speaker volume). The SPEAKER VOLUME [...]

  • Page 33

    32 Modem 34336 The default settings for each option are listed in Appendix B . The Quick Setup optio[...]

  • Page 34

    33 3.0 Modem Setup Options T able 3-1. Effect of Speed Limit Settings on Data Rate MAX RATE DIALER S[...]

  • Page 35

    34 Modem 34336 • V.32. The Modem normally uses the V.32 handshake. (The Modem also uses this hands[...]

  • Page 36

    35 3.0 Modem Setup Options 3.3.1 V.42 E RROR C ORRECTION O PTIONS The Modem supports both CCITT V.42[...]

  • Page 37

    36 Modem 34336 The available error correction options are listed below: • V.42 Mode • DTE Speed [...]

  • Page 38

    37 3.0 Modem Setup Options The following two options are available through the V42 SELECTION screen:[...]

  • Page 39

    38 Modem 34336 The Buffer Mode/Speed Conversion option Hayes, V.25 bis, Dumb, Leased line modes (exc[...]

  • Page 40

    39 3.0 Modem Setup Options The DTE-DCE Flow Control options are available for Hayes, V.25 bis, Dumb,[...]

  • Page 41

    40 Modem 34336 The Pass-Through Flow Control options are available for Hayes, V.25 bis, Dumb, and Le[...]

  • Page 42

    41 3.0 Modem Setup Options The V.25 bis Dialer Modes are available for V.25 bis mode. Any of the sel[...]

  • Page 43

    42 Modem 34336 The Character Length option is available for all modes (asynchronous operation only).[...]

  • Page 44

    43 3.0 Modem Setup Options 3.3.4 D ISCONNECT O PTIONS When the modem is operating in V.25 bis or Dum[...]

  • Page 45

    44 Modem 34336 3.3.5 T EST O PTIONS The Test Options affect certain tests (as explained below) but d[...]

  • Page 46

    45 3.0 Modem Setup Options NOTE The Modem also supports a CTS option intended only for V.33 and Bell[...]

  • Page 47

    46 Modem 34336 The Test Mode (TM to EIA) option is available for all modes. It controls pin 25, the [...]

  • Page 48

    47 3.0 Modem Setup Options The Compromise Equalizers option is available for all modes. NOTE The com[...]

  • Page 49

    48 Modem 34336 Normally, as part of the V.32 handshake, the calling modem begins sending a sequence [...]

  • Page 50

    49 3.0 Modem Setup Options The Speaker Volume option is available for all modes. It can be set to LO[...]

  • Page 51

    50 Modem 34336 The CTS option is available for 4-wire Leased Line modes. It applies only to 4-wire l[...]

  • Page 52

    51 3.0 Modem Setup Options The Turnaround Delay option is available for 208 mode. It is intended for[...]

  • Page 53

    52 Modem 34336 • Enable — The Modem will check for X-ON/X-OFF (DC1/DC3) flow control characters [...]

  • Page 54

    53 3.0 Modem Setup Options The 208 Phase Detection option is for 208 mode. • Normal — Conditions[...]

  • Page 55

    54 Modem 34336 4.0 General Operation and Special Features This chapter describes the following Modem[...]

  • Page 56

    55 4.0 General Operation and Special Features If a number has been previously stored, the number is [...]

  • Page 57

    56 Modem 34336 T able 4-1. Dialing Control Characters. Character Function A-D Used in some PBX appli[...]

  • Page 58

    57 4.0 General Operation and Special Features 4.3.1 A UTODIAL B ACKUP The Modem automatically dials [...]

  • Page 59

    58 Modem 34336 NOTE If DIAL IF BAD >> (1, 2, 3 or 4) min is selected, the Select option settin[...]

  • Page 60

    59 4.0 General Operation and Special Features Recovery from the front panel, enter the phone number [...]

  • Page 61

    60 Modem 34336 4.5.1 D IALING A S TORED N UMBER DTR dialing allows you to set up the Modem to automa[...]

  • Page 62

    61 4.0 General Operation and Special Features place the handset back on the cradle. The LCD displays[...]

  • Page 63

    62 Modem 34336 4.7 Modem Security Operation In 2-Wire-Dial Hayes emulation mode only, the Modem can [...]

  • Page 64

    63 4.0 General Operation and Special Features The modem’s security configuration for password prot[...]

  • Page 65

    64 Modem 34336 Rules for using passwords and password commands are listed below. • Memory location[...]

  • Page 66

    65 4.0 General Operation and Special Features 2.Unlocking the &V and &Z commands. If an admi[...]

  • Page 67

    66 Modem 34336 NOTE Passwords may be stored only in memory locations 2 through 9. 5.Programming a re[...]

  • Page 68

    67 4.0 General Operation and Special Features Control Procedure (Modem-to-Modem) Enabling Modem-to-M[...]

  • Page 69

    68 Modem 34336 Remote control through a rack controller is an especially valuable capability for mod[...]

  • Page 70

    69 4.0 General Operation and Special Features 2. Enter the address or slot number—To enter the add[...]

  • Page 71

    70 Modem 34336 Figure 4-1. Remote contr ol—address contr ol mode. Modems in rack equpped with rack[...]

  • Page 72

    71 4.0 General Operation and Special Features 4.9 Diagnostic Interface Control The diagnostic softwa[...]

  • Page 73

    72 Modem 34336 T able 4-3. Diagnostic Port Commands. COMMAND FUNCTION CONNECT g,u Connect to diagnos[...]

  • Page 74

    73 4.0 General Operation and Special Features A carriage return [CR] is required at the end of a com[...]

  • Page 75

    74 Modem 34336 T able 4-4. Responses T o Diagnostic Port Commands. RESPONSE MEANING ERROR Command er[...]

  • Page 76

    75 4.0 General Operation and Special Features 4.9.4 DTE D ISPLAYS When Auto-Display is enabled, an u[...]

  • Page 77

    76 Modem 34336 • If you want to disconnect from the diagnostic link without establishing a new lin[...]

  • Page 78

    77 4.0 General Operation and Special Features Changing the Operating Mode Fallback parameter to 1 ha[...]

  • Page 79

    78 Modem 34336 Table 4-6. V.22 bis/V.22/V.21/V.23 FALLBACK. MODE DESCRIPTION V.22 bis 2400 bps async[...]

  • Page 80

    79 4.0 General Operation and Special Features If Rate Renegotiation Procedure (RRP) is enabled, the [...]

  • Page 81

    80 Modem 34336 After you select UP or DOWN, the LCD will automatically switch to the EIA status scre[...]

  • Page 82

    81 5.0 Hayes Emulation Mode 5.0 Hayes Emulation Mode For easy reference, the following tables appear[...]

  • Page 83

    82 Modem 34336 • Command Sequence. For dialing, a command line begins with AT, followed by a D and[...]

  • Page 84

    83 5.0 Hayes Emulation Mode • Dial Command Modifiers. Several modifiers can be used with the basic[...]

  • Page 85

    84 Modem 34336 5.1.3 R ESULT C ODES Result codes (see Table 5-2) are messages sent by the modem to t[...]

  • Page 86

    85 5.0 Hayes Emulation Mode For most commands, there are parameters—numerical values used with the[...]

  • Page 87

    86 Modem 34336 • H — Telephone Switch Hook . The H command (on-hook) is used to terminate a call[...]

  • Page 88

    87 5.0 Hayes Emulation Mode • O — Forced On-Line . For asynchronous operation only. When the mod[...]

  • Page 89

    88 Modem 34336 • Z —Recall Stored User Profile . The Z command resets the modem and recalls a pr[...]

  • Page 90

    89 5.0 Hayes Emulation Mode • ! — Initiate Flash. The ! command causes the Modem to go on-hook f[...]

  • Page 91

    90 Modem 34336 Ring count Wait time before blind dialing Wait time for carrier/dial tone In addition[...]

  • Page 92

    91 5.0 Hayes Emulation Mode 5.3.1 R EADING A ND S ETTING R EGISTERS Use the S command to read the va[...]

  • Page 93

    92 Modem 34336 • S3 — Carriage Return. Register S3 is effective for asynchronous operation only.[...]

  • Page 94

    93 5.0 Hayes Emulation Mode If the guard time is zero, timing is not a factor. The three escape char[...]

  • Page 95

    94 Modem 34336 5.4 Selecting Options In Hayes Mode In Hayes mode, options may be selected by using o[...]

  • Page 96

    95 5.0 Hayes Emulation Mode • If profile 0 is recalled as the active configuration, the LCD screen[...]

  • Page 97

    96 Modem 34336 T able 5-1. Hayes Compatible Commands. COMMAND FUNCTION/EXPLANATION A Quick Answer No[...]

  • Page 98

    97 5.0 Hayes Emulation Mode T able 5-1 (continued). Hayes Compatible Commands. COMMAND FUNCTION/EXPL[...]

  • Page 99

    98 Modem 34336 T able 5-1 (continued). Hayes Compatible Commands. COMMAND FUNCTION/EXPLANATION S= Mo[...]

  • Page 100

    99 5.0 Hayes Emulation Mode T able 5-1 (continued). Hayes Compatible Commands. COMMAND FUNCTION/EXPL[...]

  • Page 101

    100 Modem 34336 T able 5-1 (continued). Hayes Compatible Commands. COMMAND FUNCTION/EXPLANATION &[...]

  • Page 102

    101 5.0 Hayes Emulation Mode T able 5-1 (continued). Hayes Compatible Commands. COMMAND FUNCTION/EXP[...]

  • Page 103

    102 Modem 34336 T able 5-1 (continued). Hayes Compatible Commands. COMMAND FUNCTION/EXPLANATION &[...]

  • Page 104

    103 5.0 Hayes Emulation Mode T able 5-1(continued). Hayes Compatible Commands. COMMAND FUNCTION/EXPL[...]

  • Page 105

    104 Modem 34336 T able 5-2. Hayes Mode Result Codes. DIGIT CODE WORD CODE MEANING 0 OK Command line [...]

  • Page 106

    105 5.0 Hayes Emulation Mode T able 5-2 (continued). Hayes Mode Result Codes. DIGIT CODE WORD CODE M[...]

  • Page 107

    106 Modem 34336 T able 5-3. S Register Functions. (Only registers intended for user access are liste[...]

  • Page 108

    107 6.0 V .25 bis Autodialer 6.0 V .25 bis Autodialer For international compatibility, the Modem can[...]

  • Page 109

    108 Modem 34336 DTR D IALING IN V.25 BIS M ODE An alternative to using the V.25bis CRS command to di[...]

  • Page 110

    109 6.0 V .25 bis Autodialer • DIC — Disregard Incoming Call. The DIC command instructs the auto[...]

  • Page 111

    T able 6-1. V .25 bis Autodialer Commands. COMMAND FUNCTION CIC Connect incoming call. CRN n Call re[...]

  • Page 112

    111 6.0 V .25 bis Autodialer T able 6-2. V .25 bis Dialing Parameters. (Table also applies to Dumb m[...]

  • Page 113

    6.3 Dialing Parameters Table 6-2 lists dialing parameters you can use with the CRN command to modify[...]

  • Page 114

    113 7.0 Diagnostics 7.0 Diagnostics The troubleshooting information in this chapter applies to all M[...]

  • Page 115

    114 Modem 34336 7.3 Physical Inspection The next step in isolating a defective component is inspecti[...]

  • Page 116

    115 7.0 Diagnostics 7.5 How to Select and Activate T ests 7.5.1 F RONT -P ANEL C ONTROL Tests are ac[...]

  • Page 117

    116 Modem 34336 D = Dial line occupied R = Ringing (R appears in same position as D.) S = Connection[...]

  • Page 118

    117 7.0 Diagnostics The RX value is the local receive level of the incoming signal. The receive leve[...]

  • Page 119

    118 Modem 34336 7.7 Local Modem Diagnostics Local modem diagnostics are for testing the Modem and it[...]

  • Page 120

    119 7.0 Diagnostics In Hayes emulation mode only, initiate the ALB test using the command &T1 (p[...]

  • Page 121

    120 Modem 34336 Figure 7-2. Analog Loopback Self-T est (ALBST). The SELFTEST screen is displayed, wi[...]

  • Page 122

    121 7.0 Diagnostics To run the test, go to the LCD MAIN MENU. From page 2 of the LCD MAIN MENU, sele[...]

  • Page 123

    122 Modem 34336 NOTE The ALBX test may result in errors or may fail altogether even where conditions[...]

  • Page 124

    123 7.0 Diagnostics 7.7.5 E XTERNAL A NALOG L OOPBACK S ELF -T EST (ALXST) The external analog loopb[...]

  • Page 125

    124 Modem 34336 To initiate the ALXST, use the Modem’s front-panel controls to go to the LCD MAIN [...]

  • Page 126

    125 7.0 Diagnostics Figure 7-5. Digital Loopback T est (DLB). The DIGITAL LOOPBACK screen is display[...]

  • Page 127

    126 Modem 34336 7.8 Remote Modem Diagnostics The Modem performs two tests on compatible remote modem[...]

  • Page 128

    127 7.0 Diagnostics From page 2 of the MAIN MENU, select RMT. Then select TEST. From the REMOTE TEST[...]

  • Page 129

    128 Modem 34336 Figure 7-7. Remote Digital Loopback Self T est. P A TTERN GENERA TOR P A TTERN DETEC[...]

  • Page 130

    129 APPENDIX A: DB25 Pin Assignments Appendix A: DB25 Pin Assignments Desig- LCD Pin nation Function[...]

  • Page 131

    130 Modem 34336 Appendix B: Quick Setup Configurations Table B-1 shows the complete default configur[...]

  • Page 132

    131 APPENDIX B: Quick Setup Configurations T able B-1 (continued). Quick Setup Configurations. Defau[...]

  • Page 133

    132 Modem 34336 T able B-1 (continued). Quick Setup Configurations. Default Settings Listed by Mode [...]

  • Page 134

    133 APPENDIX B: Quick Setup Configurations T able B-1 (continued). Quick Setup Configurations. Defau[...]

  • Page 135

    134 Modem 34336 T able B-1 (continued). Quick Setup Configurations. Notes: 1 V.25 bis synchronous co[...]

  • Page 136

    135 APPENDIX C: Summary Setup Appendix C: Summar y Setup C.1 Introduction to Summary Setup Summary S[...]

  • Page 137

    The AT PROFILES screen allows you to access and change the Hayes mode user profiles (profile 0 and p[...]

  • Page 138

    137 Appendix C: Summary Setup C.2 SETUPS Screen Only part of the SETUPS screen can be displayed at a[...]

  • Page 139

    138 Modem 34336 Primary Options: addr 999 999 Group Unit address address Figure C-2. How to move the[...]

  • Page 140

    139 Appendix C: Summary Setup V .42 ERROR CORRECTION OPTION: NOTE “V42 <1>” and “V42 <[...]

  • Page 141

    140 Modem 34336 DA T A PUMP OPTIONS: NOTE “pump1” and “pump2” are displayed to help indicate[...]

  • Page 142

    141 Appendix C: Summary Setup MISCELLANEOUS OPTIONS: NOTE “misc1” and “misc2” are displayed [...]

  • Page 143

    142 Modem 34336 C.3 A T PROFILES Screen From the AT PROFILES screen you can select a Hayes mode conf[...]

  • Page 144

    143 Appendix C: Summary Setup C.4 S-REG Screen The S-REG screen may be used to read or change the va[...]

  • Page 145

    144 Modem 34336 Appendix D: Jumpers W ARNING Jumpers should be switched only by qualified service pe[...]

  • Page 146

    145 Appendix D: Jumpers Figure D-1. Modem Circuit Boar d—Jumper Locations. JP7 JP2 JP3 JP1 JP6 JP5[...]

  • Page 147

    146 Modem 34336 T able D-1. Jumper Switch Functions. JUMPER(S) Pins 1 and 2 connected Pins 2 and 3 c[...]

  • Page 148

    147 NOM Statement NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY ST A TEMENT INSTRUCCIONES DE SE[...]

  • Page 149

    148 Modem 34336 10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor com[...]

  • Page 150

    1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • Fax 724-746-0746 © Copyright 1999.[...]