Belkin AC1200 DB manual

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Table of contents for the manual

  • Page 1

    User Manual F 9 K 111 3 8 8 2 0 - 0 11 0 8 R e v . C 0 0 WIR ELE SS A C+ GIGABI T ROUTE R AC 12 0 0 DB[...]

  • Page 2

    T ABLE OF CONTENTS Getting Started ........................................... 1 Wh at ’s in th e Box ............................................. 1 Initial Setup .................................................. 1 Manually Set Up Y our Internet Connec tion ...................... 10 Additional Capabilities ................................... 22[...]

  • Page 3

    1 Wha t ’ s i n the B ox AC 1 200 DB Wir eless A C+ Gigabit Router Ethernet cable (attached to router) Pow er supply ( at tached to router ) Network information card (a ttached to rout er) Quick Setup Guide Initial Setup Wh er e to Pl ac e Y o ur R ou te r For t he b es t res ul ts , pl ace t he R ou ter n ex t to yo ur mo de m in an open locatio[...]

  • Page 4

    2 GET TING ST ARTED How to S et It U p Co nn ec t Your AC1200 D B Rou te r T ur n of f yo ur m od em by d is co nne c tin g it s po wer s up ply. Som e modems ha ve a battery backup ; this will need to be disconnected at this time a s w ell. Connect your Router to y our modem using the c able ( already attached). Pow er up your modem by plugging in[...]

  • Page 5

    3 GET TING ST ARTED Co nn ec t to Your Ro ut er Ret ri eve th e ne t wor k ID c ar d fro m th e foo t of yo ur n ew Be lk in Ro ut er. Can ’t f ind t he c ar d? Th e de fau lt n et wor k na me a nd pa ssw ord a re a ls o pr int ed o n the f oot o f th e Rou te r . Use y our computer , tablet, or smar tphone to connec t to the wireless network sho[...]

  • Page 6

    4 GET TING ST ARTED If the page does not load, then try visiting http:// 192. 1 68.2. 1 to see the router homepage. Cli ck t he “ D ete ct m y co nne c ti on” b ut t on in g re en. ( If you w ould rather set up the Router manually , click the “s et it up ma nu al ly ” li nk a nd p ro ce ed to p ag e 10. ) After sev eral moments, your Router[...]

  • Page 7

    5 GET TING ST ARTED On ce yo ur R out er i s on lin e, it w il l det er min e if t he re i s a firmware update available and offer to install it. Please al low u p to 5 mi nu tes fo r th e fi rm ware t o up dat e. If there are no updates available , then setup will proceed.[...]

  • Page 8

    6 GET TING ST ARTED At th e nex t s cr ee n you w ill b e inv it ed to c ha ng e you r network name and password. Re-using your previous network name ( SSID ) and passw ord mak es connecting you r exi st ing d ev ic es to t he n ew ro ute r mu ch e as ie r . If you decide to change these set tings, then en ter the new va lu es a nd c li ck “ Sav [...]

  • Page 9

    7 GET TING ST ARTED Please take this oppor tunity to r egister y our Router . This will help technical support if th ere is a problem with y our Router . Simply complet e each of the required fields and click “Complete R egistration. ” If y ou don’t wan t to register right now , click “Register Later” t o proceed.[...]

  • Page 10

    8 GET TING ST ARTED At the next screen you can download optional soft ware t hat w a s bundled with your Rout er . This screen sho ws you optional sof tware that is available for yo ur R ou ter, suc h as t he US B so f t ware t o al low yo u to pr in t th rou gh t he R ou ter ’s USB po r t. I f yo u wis h to download and install an y of these sof[...]

  • Page 11

    9 GET TING ST ARTED Us ing t h e WPS B ut t on 1. Start WPS Push Button Connection (WPS P BC ) on your co mp ute r or ot he r Wi -F i dev i ce t hat yo u wou ld l ike to c on ne ct wirelessly to your Router . Often there will be a button f or this pu rp ose i n so f t ware tha t ca me w it h th e dev ic e, or a p hys ic al “WPS,” “ PBC, ” o[...]

  • Page 12

    10 GET TING ST ARTED Manually Set Up Y our Internet Connection Use a browser to visit ht tp:/ /router/ . Y ou can al so try visiting http:/ /1 92. 168.2. 1/ . The Rout er’s Welcome page should appear . Cli ck t he “ S et it u p ma nu all y ” li nk . Pl ea se se le ct the t y pe of c onn ec ti on y our I SP p rov ide s. R efe r to pa ge 16 for[...]

  • Page 13

    11 GET TING ST ARTED If you decide to change these set tings, then en ter the new va lu es a nd c li ck “ Sav e and Con ti nu e.” (Note: Th e password must be a t least 8 characters long. ) If yo u ch an ge d you r net wo rk n am e an d pa ssw or d, ma ke not e of it o n th e se r vi ce c ar d lo ca ted o n th e foo t of th e Ro ute r . Y ou wi[...]

  • Page 14

    12 GET TING ST ARTED Please take this oppor tunity to r egister y our Router . This will help technical support if th ere is a problem with y our Router . Simply complet e each of the required fields and click “Complete R egistration. ” If y ou don’t wan t to register right now , click “Register Later” t o proceed. At the next screen you [...]

  • Page 15

    13 GET TING ST ARTED This screen sho ws you optional sof tware that is available for yo ur R ou ter, suc h as t he US B so f t ware t o al low yo u to pr in t th rou gh t he R ou ter ’s USB po r t. I f yo u wis h to download and install an y of these software programs, simply click on the button appropriate f or you r device . When finished insta[...]

  • Page 16

    14 GET TING ST ARTED Congratulations! Y ou are now at y our Router’s dashboard. Y ou r Ro ute r is n ow se t up a nd re ad y to us e. Th e st atu s of yo ur I nte rn et co nn ec ti on i s sh own i n the upper left corner of the Rout er’s homepage. If it does not say “O nline, ” troubleshooting information wil l be displayed .[...]

  • Page 17

    15 GET TING ST ARTED Manually Configurin g Y our Router’s Internet from the Dashboard T o set up your IS P connection manually , select “ISP Connection T yp e” f ro m th e lis t un de r th e hea de r “ WAN Set t in gs.”[...]

  • Page 18

    16 GET TING ST ARTED Dynamic Connection Cable and fiber customers generally require a dynamic connection. Some D SL customers require a PP PoE connection. Let’ s try dynamic first. Select “Dynamic” from the menu that appears a nd press “ Next.”[...]

  • Page 19

    17 GET TING ST ARTED A host name is generally no t required. Hit “Sav e. ” The Router will restart. If af t er a few m in ute s you r In ter net St atu s say s “O nl in e,” you’re d on e! Y o u ca n su r f th e Int er net . If t he se st eps d o no t wor k, t r y re st ar t in g you r modem and repeating the process. If n ot, we ’ll tr [...]

  • Page 20

    18 GET TING ST ARTED PPPoE Conn ection Some DSL customers require a PPP oE connection. Select PP PoE this time and press “Next. ”[...]

  • Page 21

    19 GET TING ST ARTED Enter the username and password supplied by y our Internet provider and click “Save. ” Ignore the other fields un les s re qu ire d by yo ur IS P . T he R out er w ill r es ta r t. If af t er a few m in ute s you r In ter ne t St atu s say s “Connected, ” y ou’re done! Y ou can surf the Internet. If t he se st eps d o[...]

  • Page 22

    20 GET TING ST ARTED Android ™ (phones and tablets) 1. Op en th e Setting s app an d se le ct W ir el es s an d Ne t wor k . 2 . From th er e, se le ct W i- F i to se e the l ist o f avai lab le n et wor ks . 3. S el ec t you r wi rel es s ne t wor k fr om th e lis t. If a ske d to do s o, ente r yo ur ne t wor k pa sswo rd. Connect Y our Wireles[...]

  • Page 23

    21 GET TING ST ARTED Windows ® 7 Y ou r co mp ute r pr ovid es a m en u of ava ila bl e wir el es s net wo rk s at th e ri ght e nd o f the t as k ba r . 1. Lef t-click on t he ic on th at l ook s like s ign al s tr eng th b ar s. 2 . Sele c t your w ir ele s s net wo rk f rom t he li st . If as ked , en ter yo ur ne t wor k pa sswo rd (n et wor k[...]

  • Page 24

    22 ADDITIONAL C AP ABILITIES Addi ng USB Devices[...]

  • Page 25

    23 ADDITIONAL C AP ABILITIES Add in g a Dri ve Y ou ca n sha re a U SB ha rd d ri ve or f la sh d ri ve to yo ur n et wor k vi a your R outer’s USB por t. Once connected, you can share files and music with o th er computers and devices within y our network. Plu g you r USB h ar d dr ive i nto t he U SB po r t on t he b ac k of you r Ro ute r . Y [...]

  • Page 26

    24 ADDITIONAL C AP ABILITIES Adding Ot her USB Devices Other USB devices ma y also be shared via your Router . Plug your dev ic e in to th e USB p or t l oc ate d on t he b ac k of you r Ro ute r . Computers running the Belkin USB Print and Storage Ma nag er w il l be a ble t o ma ke us e of th e sh ar ed d evi ce.[...]

  • Page 27

    25 ADDITIONAL C AP ABILITIES Optional Sof tware US B Pri nt an d S tor ag e Ce nt er Th e USB P ri nt an d St ora ge C en ter h el ps to m an age a nd monitor the use of your USB printers, scanners, hard drives, and other devices that are connected to your Router’ s USB port and shared across your network.[...]

  • Page 28

    26 ADDITIONAL C AP ABILITIES Guest Access Y ou can allow guests to use your Internet connection without joining y our personal network. The network name and pa ssw ord f or t he g ues t ne t wor k is l oc ate d on t he n et wor k information card found under the foot of y our Router . A pe rs on u sin g yo ur gu es t ne t wor k wi ll be a bl e to j[...]

  • Page 29

    27 ADDITIONAL C AP ABILITIES Media Server by m y T wonky Media Server b y my T wonky lets y our Rout er stream musi c, movies, an d ph otos t o di f fer ent D LNA /U PnP d ev ic es o n your n et wo rk . In order to use Media Server by m y T wonky, you will need to insert a USB s tor ag e dev ic e wi th m ed ia c ont ent i nto a f re e USB p or t on[...]

  • Page 30

    28 ADDITIONAL C AP ABILITIES Websi te Fil ter s. Powe re d by Nor to n Web filters provide a first layer o f whole-home Internet protection t o guard you fr om unsaf e and inappropriate websites on any device on y our network. There are four differe nt filtering options: 1 . Bloc k malicious, adult, and other non-family -fr iendly sites 2. Block ma[...]

  • Page 31

    29 ADDITIONAL C AP ABILITIES Intellist ream Qo S Intellistream pr ioritizes video and gaming traffic for a better online entert ainment e x perience. Th er e ar e t wo ways t o en ab le I nte ll is tr ea m: Ru n a Sp ee d T e s t: In order for Intellistream to provide y ou the best media experience, your R outer needs to know what your approxima te[...]

  • Page 32

    30 ADDITIONAL C AP ABILITIES If your Internet speed is greater than 7 0Mbps when downloading, Intellistream Q oS will only improve y our uploading experience . Refresh – This will retest your Interne t speed. Wh en yo u cli ck “S ave,” your R ou ter w il l save yo ur c ha ng es.[...]

  • Page 33

    31 ADDITIONAL C AP ABILITIES Wh en yo u cli ck “S ave,” your R ou ter w il l save yo ur c ha ng es. Intellistrea m is now enabled. Ma nu al s et – This will let you set y our approximate Internet speeds. If yo u do n ot kn ow yo ur In ter ne t sp ee ds, c on ta ct yo ur I SP .[...]

  • Page 34

    32 ADDITIONAL C AP ABILITIES IPv6 Configuration A new ve rs io n of I nte rn et Pr oto co l (IP) us es a 1 28-b it address to implement additional features th at ar e not p re se nt in c ur re nt IP a dd res se s. Contact your ISP to inquir e about their support for IP v6. Pass-Through Dev ic es c on ne cte d to yo ur R out er c an t al k to ea ch [...]

  • Page 35

    A B 33 GET TING TO KNOW Y OUR ROUTER A) Rou te r St a tu s Lig ht Y ou r Ro ute r ’s stat us i s sh own by t he l ig ht o n th e fro nt . Of f: Th e Ro ute r is n ot pl ug ge d in to a pow er so ur ce. Blinking Blue: The R ou ter i s st ar t in g up. Solid Blue : The Router is connected to the Internet. Blinking Amber: The Router can’t detect t[...]

  • Page 36

    34 GET TING TO KNOW Y OUR ROUTER A) Mo de m (WAN) C on ne c tor Connect your modem to this port using an Ethernet cable. B) Wired (LAN) Connectors Connect computers and other wired network devices to these ports using Etherne t cables. C) USB Po r t USB print er s, disks , and other USB de vices plugged into this port will be shared on your net w o[...]

  • Page 37

    35 TECHNIC AL DET AILS T echnic al Features Integrated 802. 1 1 n Wireless Access Point Utilizing Dual-Band Network technology , your Router cr eate s t wo se pa rat e net w or ks (one a t 2.4G Hz ba nd a nd the other at 5GHz band), allowing increased band width to all your connected wireless devices and computers. NA T IP A ddress Sharing T o sa v[...]

  • Page 38

    36 TECHNIC AL DET AILS System Require ments Router Broadband Int ernet connection such as a cable or DSL modem with RJ45 (E thernet) connection At least one computer with an installed network interface adapt er TCP /IP networking protocol inst alled on each computer RJ45 E thernet networking cable Internet browser Setup A computer r unning Int ern [...]

  • Page 39

    37 USING Y OUR ROUTER Auto Up dat e on Y our Be lkin R out er The Router will automatically check f or a newer version of firmware every time you log into the dashboard and alert you with a me ss ag e at th e to p of th e sc re en i f th ere i s an u pd ate ava il ab le. Y ou can choose to download the new version or ignore it. Y ou wil l se e a se[...]

  • Page 40

    38 USING Y OUR ROUTER 38 Updat ing the Router ’ s Firmware via t he Web In ter f ace The follo wing step s show you how to upda te y our Router’ s fir mwa re u si ng i ts we b int er fa ce. You do no t ne ed to b e co nn ec ted to th e In ter ne t as t hi s inte r fa ce i s bu ilt i nto t he R ou ter i ts el f. Setup steps: 1. Lo cat e an d dow[...]

  • Page 41

    39 USING Y OUR ROUTER 39 6. C li ck o n “F ir mwa re Up da te” to war d th e bot to m. 7. Click the “Choose File” but ton to ward the middle of the screen to search for the file you saved pre v iously . Note: T he f irm war e ver si on i n th e im age a bov e is depicted as an example. Y our file name will vary depending on your model and v[...]

  • Page 42

    40 USING Y OUR ROUTER 40 9. Click the “Update” button. 10 . A pr omp t as ki ng, “Ar e you s ure yo u wan t to c ont in ue with upgrading ?” will appear . Click “OK” . 11. A second prompt will open telling you the Router will not respond during the upgrade and warning you not t o remove th e powe r su pp ly f rom t he R ou ter. Cli ck ?[...]

  • Page 43

    41 USING Y OUR ROUTER Resetting the Router Re se t Bu t ton – R ed The “Reset” button is used in rare cases when the Router may fu nction improperly . Resetting the Rout er will restore the Router’ s normal operation while maintaining the programmed set t in gs . Y ou c an a ls o re sto re t he fa cto r y de fau lt s et ti ng s by using the[...]

  • Page 44

    42 USING Y OUR ROUTER Re stori ng t he Ro ute r to Def aul t Set t ing s Usi ng th e Web Inte r fa ce Symptoms Y ou nee d to r est ore t he f ac tor y d efa ul ts u si ng th e we b inte r fa ce. Th is m ay be b ec au se th e Ro ute r is n ot p er fo rm in g as ex pe cte d or you wish to remo ve all previously configured settings. Setup steps 1. Ope[...]

  • Page 45

    43 USING Y OUR ROUTER 4. Click on the “Restore Defaults” button. 5 . A w ar nin g box w il l op en th at s ays, “ Warn in g: All y our s et t in gs wi ll be l os t. A re yo u su re you w ant t o do t hi s?” Cl ic k “O K ”. 6. The Router wil l begin the restoring process. On ce the rest ore is complete, the Router will reboot. Note: T hi[...]

  • Page 46

    44 TROUBLESHOOTING, SUP POR T , AND W ARR ANT Y T roubleshooting I c an ’t c on ne ct t o th e In te rne t wi re le ss ly. If t he li gh t on t he f ron t of t he Ro ut er is s ol id b lu e, th en yo ur Router is connected to the Int er net. Y ou may not be connected to the Router’s wi reless network. Please refer to “Connect Y our Wireless D[...]

  • Page 47

    45 TROUBLESHOOTING, SUP POR T , AND W ARR ANT Y Limiting the wireless transmit rate— Limiting the wir eless transmit rate c an help improve range and connection stability . Most wireless cards ha ve the ability to limit the transmission rate. T o change this pro pe r t y in W in dow s, go t o th e Win dow s Co ntr ol P ane l, o pen “ N et wo rk[...]

  • Page 48

    46 TROUBLESHOOTING, SUP POR T , AND W ARR ANT Y Does th e Ro uter support Wireless Protected Acces s (WP A) security? The Router ships with WP A /WPA2 security turned on. Windows XP and some older net work hardwar e may require a sof tware update to support WP A / WP A 2. I am h avi ng d if fi cu lt y s et t in g up WPA se cu rit y o n my Ro ute r.[...]

  • Page 49

    47 TROUBLESHOOTING, SUP POR T , AND W ARR ANT Y I am h avi ng d if fi cu lt y s et t in g up Wi re d Eq uiv al en t Pri vac y (W EP) se cu ri ty o n my Ro ut er. 1. Log in to your Rout er. Visit “ht tp:/ /router/” or “ht tp:/ /1 92. 1 68.2. 1” with your web browser . Click “Securit y” under the WiFi he adi ng. You sho ul d now b e on t [...]

  • Page 50

    48 TROUBLESHOOTING, SUP POR T , AND W ARR ANT Y A pri nt er I p lu gg ed i nto t he U SB p or t i s no t sho win g up o n my co mp ut er. 1. T ry unplugging and re -plugging the printer . Please check that the USB connector is firmly plugged into the Router . 2. T o pr in t to a pr in ter a t ta ch ed to t he R out er, your computer must have that [...]

  • Page 51

    49 TROUBLESHOOTING, SUP POR T , AND W ARR ANT Y T e chnical Support US http:/ /ww w. belk in.com/su pport UK http:/ /ww w. belk in.com/uk/support Australia http:/ /ww w. belk in.com/ au /support New Zealand http:/ /ww w. belk in.com/ au /support Singapore 1800 6 22 1 130 Europ e http:/ /ww w. belk in.com/uk/support[...]

  • Page 52

    50 TROUBLESHOOTING, SUP POR T , AND W ARR ANT Y Belkin International, Inc., Limited 2- Y ear Product W arranty Wh at t hi s war ra nt y c over s . Belkin Int er national, Inc. (“Belkin”) warrants to the original purchaser of this Belkin product that the product shall be free of def e cts in design, assembly , material, or workmanship. Wh at t h[...]

  • Page 53

    51 TROUBLESHOOTING, SUP POR T , AND W ARR ANT Y How to get ser vice. T o ge t se r vi ce f or yo ur B elk in p ro du ct yo u mu st t ake t he fo llo win g st eps: 1. Co nt act B el ki n In ter na ti ona l, In c., at 120 45 E . Water fro nt D ri ve, Pla ya Vi st a, CA 9 0 09 4, At tn: C us tom er S er v ic e wi th in 15 days of the Occurrence. Be pr[...]

  • Page 54

    52 TROUBLESHOOTING, SUP POR T , AND W ARR ANT Y How s t ate l aw r el at es to t h e war ra nt y. THIS W ARR ANT Y CONT AINS THE SOLE WARRANT Y OF BELKIN. THERE ARE NO OTHER W ARR ANTIES, EXPRESSED OR, EXCEPT A S REQUIRED BY L AW , IMPLIED , INCLUDING THE IMPLIED W ARR ANT Y OR CONDITION OF QU ALITY , MERCHANT ABILITY OR FITNESS FOR A P ARTICUL AR [...]

  • Page 55

    53 REGULA TORY INFORMA TION FCC St at eme nt DECLARATION OF CONFORMIT Y WITH FCC RULES FOR ELE C TROMAGNETIC COMP A TIB ILITY We, Bel ki n In ter na ti ona l, I nc., of 120 45 E . Wate r fro nt D ri ve, Pl aya Vista, CA 9 0094, declare under our sole responsibility that the device, F9K1 1 13 V2, com pl ie s wi th Pa r t 15 of the F CC Ru le s. O pe[...]

  • Page 56

    54 REGULA TORY INFORMA TION IMPORT ANT NOT E: Radiation Exposure Statement This equipment complies with FCC radiation e xposure limits set f or th for an uncontrolled environment. E nd users must follow the specific operating instructions for sa tisfying RF exposure compliance. T o maintain compliance with FCC RF e xposure compliance requirements, [...]

  • Page 57

    55 REGULA TORY INFORMA TION IMPORT ANT NOT ICE: FCC Radiation Exposure Statement: This equipment complies with FCC radiation e xposure limits set for th for an uncontrolled environment. This equipment should be installed and operated with a minimum di st anc e of 2 3c m be t wee n the rad iat or a nd yo ur b od y . This transmitter must not be co-l[...]

  • Page 58

    56 REGULA TORY INFORMA TION A vertissement: (i) les dispositifs fonctionnant dans la bande 5 1 5 0-5 250 MHz sont réservés uniquement pour une utilisation à l’in térieur afin de réduire les risques d e brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes c anaux; (ii) De plus, les utilisat eurs devraient aussi ?[...]

  • Page 59

    © 20 13 Belkin International, Inc. All rights reser ved. All trade names are registered trademarks of re sp ec ti ve ma nu fa ct ure r s lis te d. iP ad, i Pho ne , iPo d tou c h, Ma c, Ma c OS, a nd S af ar i are t ra de ma rk s of Apple Inc., r egistered in the U.S. and other countries. Windows, Wi ndows Vista , Int ernet Explorer , and DirectX [...]