Bay Technical Associates RM356 manual

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Table of contents for the manual

  • Page 1

    M-RM356NA-0 July 199 8 NETGEAR , I nc. A B ay Networ ks Compan y 4401 G reat Am erica Pa rkway Santa Clar a, CA 95054 USA Phone 80 0-21 1-2069 Reference Guide for the Model RM3 56 Mod em Router[...]

  • Page 2

    ii © 1998 by NETGEAR, Inc . Al l ri ght s rese rv ed. T rademar ks Bay N etw or ks is a re gis ter ed tra dem a rk of Bay N et wor ks , In c. NETGE AR and Fir stGea r ar e tr ad em arks Bay Netw ork s, Inc . Mi cro sof t, W i ndo ws, and W indo ws NT are re gister ed trad emar ks of Micr os oft Corp ora t ion . Ot her bra nd an d product nam es ar[...]

  • Page 3

    iii Bestätigung des Herstellers/Importeu rs Es w ir d hier mit be stätigt , daß das Mo del RM356 M odem Rout er un d Model gem äß de r im BMPT -Amt sblVfg 243/19 91 u nd V fg 46 /1 992 aufge fü h rt en Best immu n gen ents tört ist . Da s v orsch ri ftsm äßig e Betreib en ei ni ger Ge rä te (z.B . T e st sen der ) ka nn j edoc h ge wiss e[...]

  • Page 4

    iv W orl d Wide W eb NETGE AR maint ains a W orl d W ide W eb Home P age tha t yo u can ac ce ss at th e uni ver sal res ource loc at or ( URL) htt p:// NETGEAR. bay net wor ks.c om. A di rect co nnect ion to th e In te rnet and a W eb bro wser su ch as Int ernet Expl or er or N et sca pe ar e r equi red.[...]

  • Page 5

    Contents v Contents Prefac e Purpose ... .... ..... ..... ..... .... ..... ..... ..... .. ..... .... ..... ..... ..... .... ..... ..... ..... .... ..... ..... .... ..... ..... ..... .. .. xv A udience .. ....... ..... .... ..... ..... .... ..... ..... ..... .... ..... ..... ..... .... ..... .. ..... ..... ..... .... ..... ..... ..... .... ... .. ..[...]

  • Page 6

    vi Contents Priv ate IP Addr e sse s ..... .. ... .. ... .. .. ... .. ..... .. .. ... .. ... .. .. ... .. .. ... .. ... .... ... .. .. ... .. .. ... .. ... .. .. ... .1 -11 Sin gle IP Address Oper ati o n Usi ng NA T ... ... ..... .. ..... .. ..... ..... .... ..... ..... .... ..... ... .... .... 1 -12 Addr e ss Re so lut ion Pr o to co l ..... .. .[...]

  • Page 7

    Contents vi i Eth er net Me nu ..... .. ..... .. ..... .. ..... ..... .... ..... ..... .... ..... ..... ..... .... ..... ..... ..... .... ..... ..... ..... .... ..... . 3 -9 General Setup Menu . . ........................................... .. ............................... .. ................ 3-9 DHCP and T CP/ IP Setup ... .. ..... ....... .....[...]

  • Page 8

    viii Con tents Appl ying a Fi lte r Set ..... ..... .. ..... .. ..... ..... .... ..... ..... ..... .... ..... ..... ..... .... ..... ..... .... ..... ..... ..... ... 8- 8 Reducing Unn ecessar y Calls by Wi ndows 95 ........... .. ..... .. ..... ..... .. ..... .. ..... .. ..... ..... .. ..... . 8-9 Dia gnosing th e Situ atio n . ..... ... .... .....[...]

  • Page 9

    Contents ix T rou bleshooting the Manager Interf ace ..................... .......................... ......................... 1 0-5 Restorin g the Def ault Configuration and P a ssw ord ... ..................... .. ............ .. .............. 1 0-6 Usin g the P ack et and Log T r a ce .... .... ..... ..... .... ..... ..... ..... .... ..... ...[...]

  • Page 10

    x Contents[...]

  • Page 11

    Fig ure s xi Figures Fi gure 1-1. Three Main Add res s Classe s .... ... ..... .. ..... .... ..... ..... ..... .... ..... ..... ..... .... ..... . 1-7 Figure 1 -2 . E xam ple of Subne tting a Class B A d dres s .......................... .................... 1-9 Fi gure 1-3. Sin g le I P Ad dres s Oper ation Using NA T .... ..... .. ..... .. ..... [...]

  • Page 12

    xii Figures[...]

  • Page 13

    Tab les xiii T a ble s T a bl e 1- 1. Netmask Notati on T ra nsla tion T a b le f or On e Octe t ..... .. ..... .. ..... .. ..... ..... . 1 -10 T a bl e 1- 2. Netmask F ormats . ..... .. ..... ..... .... ..... ..... ..... .... ..... ..... ..... .... ..... ..... ..... .... .... 1-11 T a bl e 2- 1. LED Descr iption s .... .... ..... ..... .... ..... [...]

  • Page 14

    xiv Table s T a ble 9-1. System Ma int enance Stat us Menu Fields . ............................................... 9-1 T a ble 9-2. System Ma int enance Stat us Menu Fields ............................................... 9-2 T a ble 9-3. System Ma intenance - Log and T r ace Menu F ields ............... .......... ....... . 9-4 T a ble 9-4. System[...]

  • Page 15

    Pr eface xv Preface Congrat ulation s on your purch ase of the NETGEAR ™ Model RM356 Modem Router . The Model RM356 Modem Router inte grate s a 4-por t hub and one high- spe ed 56K internal modem i nto a single pa ckage. I n a modem- sized box, your Model R M356 rout er of f ers a comple te inte rnetwor king solution f or your home or branch of f[...]

  • Page 16

    Reference Guide for the Model RM356 Modem Router xvi Preface Con ventions This s e ction de scribe s the c on v entions used in this guide . Spe cia l M essag e Fo r mats This g uide uses the fol lowi ng for mats to highlight special messages: Us e of Ent er , T ype, and Press This guide uses “ent er ,” “type ,” and “pr ess” to descri b[...]

  • Page 17

    Reference Guide for the Model RM356 Modem Router Pref ace xvi i Othe r Con vent ions This g uide uses the fol lowi ng t ypographic a l c on ve ntions: italic s Book titl es and U NIX fi le, command, and dire ct ory names. cour ie r fon t Screen t ext, use r- typed co mm and-li ne entrie s. Init ial Ca ps Menu ti tles and windo w and butt on names. [...]

  • Page 18

    [...]

  • Page 19

    Introduction 1-1 Chapter 1 Introduc tion This chapt er de scribes t he features of the NETGEAR Model RM356 Modem Router a nd discusse s plann ing considerati ons for inst al la tion. About the Router The Model RM356 M odem Router transp orts d ata from one local a rea ne twork (LAN) to another throu gh a wide area net work (W AN) connection. The ro[...]

  • Page 20

    Reference Guide for the Model RM356 Modem Router 1-2 Introduc tion Key F eat ures The Model RM356 M odem Router provi des t he followi ng featu re s: • Inter nal h igh-speed analog modem – V .90 standard 56K modem operati on to prov ide up to 56 Kbps downstre am data rate from your ISP • Dial-on- demand – Calls aut omatically pla c ed and t[...]

  • Page 21

    Reference Guide for the Model RM356 Modem Router Introduction 1-3 • Eleven LEDs for easy moni toring of stat us and act ivit y • Flash EPROM for firmware upgrade • Fiv e-y e ar w arra n ty • Free techni cal support se ve n days a week, twenty- four hours a day V .90 S upport The Model RM356 router is des igned to take advant age of the V .9[...]

  • Page 22

    Reference Guide for the Model RM356 Modem Router 1-4 Introduc tion Secu ri ty The Mode l RM356 Mode m Router is equ ipped wit h seve ral fea tures de sign ed to mai ntain sec urity . These secur ity featu res are descr ibe d in this section. Calli ng Line Ident ification The use of Calling Line Identi ficatio n (CLID or Call er ID) ensur e s that i[...]

  • Page 23

    Reference Guide for the Model RM356 Modem Router Introduction 1-5 Basic Router Concepts In general, the cost o f providi ng n etwork bandwidt h is proporti onal to t he data speed and the dista nce over which the network ex te nds. Large amounts of bandwidth are provide d easily a nd rela tively inexpe nsively in a local area network ( offic e , de[...]

  • Page 24

    Reference Guide for the Model RM356 Modem Router 1-6 Introduc tion Using RIP , routers update one anothe r per iodically a nd chec k to see if ther e are any changes to be added t o the routi ng table. An impor tant cons iderati on is the c onverg ence ti me, or how lon g it takes fo r a change to the routing topo logy (such as a new node or a node[...]

  • Page 25

    Reference Guide for the Model RM356 Modem Router Introduction 1-7 There are fi ve standard class es of IP addre sses. These addres s classe s have dif f erent ways of deter mining the networ k and host s ections o f the a ddress, all owing fo r dif ferent num bers o f host s on a network. Each addre ss type begins with a uniqu e bit patte r n, whic[...]

  • Page 26

    Reference Guide for the Model RM356 Modem Router 1-8 Introduc tion Class E addresse s are f or expe rimental use. This addre ssing structu re allows IP to uniquely ide ntify each physic a l network and each n ode on each physi cal network. For each uniq ue value of the network portion of the address, the bas e address of the range (host addre ss of[...]

  • Page 27

    Reference Guide for the Model RM356 Modem Router Introduction 1-9 Subne t A ddre ssing By looking at the addres sing structur e s, you can see that even with a Class C address , the re are a lar ge number of hosts per ne twork. Such a st ructu re is an in efficien t u se o f a ddr ess es if ea ch e nd of a route d li nk requir es a dif ferent ne tw[...]

  • Page 28

    Reference Guide for the Model RM356 Modem Router 1-10 Introduc tion Ta b l e 1 - 1 lists the addi tional subnet mask bits in dotted-decim al notation. T o use the table, write down the origina l class ne tmask and replac e the 0 valu e octets wi th the dot ted-dec imal v alue of th e addit ional subnet bits . For instance , to partition your Class [...]

  • Page 29

    Reference Guide for the Model RM356 Modem Router Introduction 1-11 Ta b l e 1 - 2 displa ys several common netmask va lue s in both the dotted- decim al and the mask-l ength for mats. NETGEAR strongly adv ises that all hosts on a LAN segment use the same netmask fo r the foll owing reasons: • So that hosts r ecognize local I P broad cast packets [...]

  • Page 30

    Reference Guide for the Model RM356 Modem Router 1-12 Introduc tion Regardle ss of your partic ula r situation, do not create an arbitrary I P address; always follow the guide lines explaine d here. F or mor e infor mation about address ass ignm ent, refer to RFC 1597, Addr ess Allocation for Priv ate Inte rnet s, and RFC 1466, Guid elines f or Man[...]

  • Page 31

    Reference Guide for the Model RM356 Modem Router Introduction 1-13 This sc h em e offers the a dditiona l benef it of fire wall prot ection be cause the internal LAN addre sses ar e not availa ble t o the I nternet throug h the translate d connec tion. All inc oming inquir ies are fil tere d out by the route r . This filter ing can prevent intrude [...]

  • Page 32

    Reference Guide for the Model RM356 Modem Router 1-14 Introduc tion IP Config uratio n by DHCP When an IP-bas ed loc al area ne twork is installed , e ach workst ation must be config ured with an I P address. If the workstati ons need to acces s the Inte r net, they should also be configur ed wi th a gateway address and one or m ore DNS server addr[...]

  • Page 33

    Router Installation and Connection 2-1 Chapter 2 Router In stallation and Connec tion This c hapter provides i nstruc tions for inst a lling the Model RM 356 Mod em Router and connecti ng to the built- in interfac e through a serial or T elnet c onnection. Packa ge Con tents The product pa ckage should c ontain th e followi ng i tems: • Model R M[...]

  • Page 34

    Reference Guide for the Model RM356 Modem Router 2-2 Router Installation and Con nection Check lists Check the fol lowing lists to make sure that you r networ k is c orrectl y configur ed and all requir ements are met. Afte r your net work is correctly c onf igured and all requir e ments a s define d by the following checklists are met, you are rea[...]

  • Page 35

    Reference Guide for the Model RM356 Modem Router Router Installation and Con nection 2-3 Single- User Account In a single -user account, you are assigne d only one regist e red Interne t Protocol (I P) addre ss. This addre ss may be a permanent fixed add ress or it may be a dif ferent addre ss assigned dyna mica lly each time you log in to the acco[...]

  • Page 36

    Reference Guide for the Model RM356 Modem Router 2-4 Router Installation and Con nection Network Chec klist The Model RM356 M odem Router uses the Internet Protocol (IP). The IP config urati on has the foll owing requirem ent s: • All host devi ces must have TCP/IP install ed and selected as the net work ing protocol. • All host devi ces includ[...]

  • Page 37

    Reference Guide for the Model RM356 Modem Router Router Installation and Con nection 2-5 Connecti ng the Router The front panel of the Model RM356 Modem Router, as illust rated in Figur e 2-1 , conta ins sta tus LEDs. Refer t o t he il lustra tion to locate the LEDs and to T able 2-1 for descr iptions. Y ou ca n use some of the LEDs to verify conne[...]

  • Page 38

    Reference Guide for the Model RM356 Modem Router 2-6 Router Installation and Con nection Ta b l e 2 - 1 lists and describes eac h LED on the front pane l of the rout er . The se LEDs are g reen when lit. T ab le 2-1. LED Description s Label Activi ty Des cripti on PWR (Power) On Power is suppl ied to the rout er . TEST Blin kin g /Of f The router i[...]

  • Page 39

    Reference Guide for the Model RM356 Modem Router Router Installation and Con nection 2-7 The rear pa nel o f the M odel RM356 Modem Router is sh own i n Figure 2- 2 . Re fer t o this diag r am to id e ntify a ll of the ports on the router whe n you attempt to m a ke any conne c tions. Key: 1 = A C ad ap ter o utl et fo r c onne ctin g the AC ad apt[...]

  • Page 40

    Reference Guide for the Model RM356 Modem Router 2-8 Router Installation and Con nection Co nnect ing to the Hub Por ts The Mode l RM356 Modem Router provi des f our Ethe rnet t wisted p air hub por ts f or connect ing to PCs and worksta tions. Connec tion s are made using standa rd straigh t-thr ough UTP cabl es like the one includ e d with your r[...]

  • Page 41

    Reference Guide for the Model RM356 Modem Router Router Installation and Con nection 2-9 Connecting for Configu ration If yo u are a P C user , yo u can c onfigure t he route r th rough eit her the FirstGe ar ISDN Router Configur ation Util ity , which is an easy-to- use softwa re prog ram, or the menu-based buil t-in Man ag er in te rfac e. For co[...]

  • Page 42

    Reference Guide for the Model RM356 Modem Router 2-10 Router Installation and Con nection Co nnect in g Thro ugh a T eln et Co nn ec tion Y ou can acc ess the built- in Manage r inte rfac e by a T elnet ca ll from any TC P/ IP wo r kstati on on the LAN or the remote network. In order to use the T elnet Protocol, you must know the curr ent IP addre [...]

  • Page 43

    Router Co nfiguration 3-1 Chapter 3 Router Configuration This c hapter contains in formation about conf iguri ng your Model RM356 Modem Router through the built- in Manager inter fac e. Configuration Methods If yo u are usin g a PC, you h ave the foll owing two option s to c onfigure your r outer: • Through FirstGe ar FirstGe ar is an easy-to- us[...]

  • Page 44

    Reference Guide for the Model RM356 Modem Router 3-2 Router Con figuration Poweri ng on the Ro uter When y ou tur n power on to the router , sever al in ternal te sts a re pe rformed by the router . Af ter t he initia lizati on, the start -up display app ears, as i llustrate d in Fig ure 3- 1 . Figure 3-1. Start-up Display T o c ontinue: 1. Press [[...]

  • Page 45

    Reference Guide for the Model RM356 Modem Router Router Configuration 3-3 Navigating the Manager The Manage r is th e inte rface t hat you use to con figure yo ur rout er . Ta b l e 3 - 1 li sts and de scr ibes the commands t ha t ena ble y ou to navig a te thr ough the menus i n the Manager . T ab le 3-1. Manag er Menu Comma nds Action Descri ptio[...]

  • Page 46

    Reference Guide for the Model RM356 Modem Router 3-4 Router Con figuration The Manager Mai n Menu is il lustrated in F igure 3-2 . Figu re 3-2. Ma na g e r Mai n M enu RM35 6 Main Men u Get ti ng S ta rt ed Adv an ce d Ma na ge men t 1. Ge ne ra l Se tu p 21. F il te r Se t Con fi gu ra ti on 2. MO DE M Se tu p 3. Et he rn et S et up 23. S ys te m [...]

  • Page 47

    Reference Guide for the Model RM356 Modem Router Router Configuration 3-5 Manager Menu Su mmary Ta b l e 3 - 2 descr ibes the top-l evel Mana ger menus. T ab le 3-2. Manag er Menu S ummar y Number Menu T it le Descript ion 1 General Setup This menu is accessed to s et up g enera l inf orma tion (ro uter name, f or example) . 2 MODEM Setup This menu[...]

  • Page 48

    Reference Guide for the Model RM356 Modem Router 3-6 Router Con figuration General Se tup Menu The General S etup Menu contain s admi nistrati ve and s ystem-r elated inf ormati on. T o enter administra tive and syste m-r elated infor matio n: 1. Enter 1 from the Mai n Men u to disp lay M en u 1 - Ge ner a l Setup , as illus tr a ted in Figur e 3-3[...]

  • Page 49

    Reference Guide for the Model RM356 Modem Router Router Configuration 3-7 MODEM Menus Menu 2 is for configur ing the inter nal 56K modem. Advanced M ODEM setup is pro vided by a submenu, Menu 2.1 . MO DE M S e tu p Me nu Use the commands and m enus describe d in T able 3-1 and T able 3-2 t o di splay the M ODEM Setup men u. T able 3-3 lists a nd de[...]

  • Page 50

    Reference Guide for the Model RM356 Modem Router 3-8 Router Con figuration Adv an ce d MO D E M Se tu p M en u Use the comman ds descr ibe d in Ta b l e 3 - 3 t o displa y Menu 2. 1 - Advanced MODEM Se tup. When you fini sh enter ing the infor mation f or all the field s: • Pre s s [Ent er] at the Pr es s ENTER to Confirm prompt to save your sel [...]

  • Page 51

    Reference Guide for the Model RM356 Modem Router Router Configuration 3-9 Eth e r n et M en u Menu 3 is for configur ing the Ethernet LAN p aram eter s, in c luding inte rface type, filt ers, DHCP , and IP address inf ormatio n. From the Main Menu, ente r 3 to displ ay Menu 3 - Ethernet Setup. There are two submenus: Menu 3.1 - Gen eral Se tup and [...]

  • Page 52

    Reference Guide for the Model RM356 Modem Router 3-10 Router Con figuration DHCP and TCP/IP Set up The route r has the capabi lity to act as a DHCP serve r , allowing it to as sign I P , DNS, and Default Gateway addres ses t o attache d PCs or workst ations. The assigne d Defa ult Ga teway addr ess is the LAN address of the route r , a s set in the[...]

  • Page 53

    Reference Guide for the Model RM356 Modem Router Router Configuration 3-11 TCP/IP Setu p (con tinued ) RIP Directi on This par ameter det ermi nes how the router handles RIP (Rou ti n g Infor mati on Pr otocol ) with other rout in g devi ces on th e LAN. I f s et t o Both (def ault), the route r broadcasts the routin g ta ble of t he rout er on the[...]

  • Page 54

    Reference Guide for the Model RM356 Modem Router 3-12 Router Con figuration Manager Password Setup T o change the Manag er password: 1. Select option 23 (System Passwor d) fr om the main menu to d ispl ay Menu 23 - System Password. 2. Enter your pr evious syst em passwor d an d pres s [Ente r]. 3. Enter your new syste m password and pr ess [Enter].[...]

  • Page 55

    Configuration for Internet Access 4-1 Chapter 4 Conf iguration for I nternet Acce ss This c hapter provi des in formation to hel p you c onfigure your Model R M356 Modem Router for Intern et acc es s. In fo rm ati on Check li st Use Menu 4 of the Manager to c onfigure Internet access. Before you c onfigure the router f or Inter net ac cess, make su[...]

  • Page 56

    Reference Guide for the Model RM356 Modem Router 4-2 Co nfigurat ion for I n ternet Access Inter net Acces s Confi guration Y ou c an conf igure the route r f or acces s to an Inte rnet servi ce provi der ( ISP) usi ng Menu 4 , Inte rnet Access Setup. When you comp lete this menu, the rou ter wil l automatica lly add a Remote Node for your ISP in M[...]

  • Page 57

    Reference Guide for the Model RM356 Modem Router Configuration f or Internet Acc ess 4-3 6. Enter your passwor d in the My Password field. Enter the password associa ted wi th the login name fro m your I SP . 7. Enter s ing le-u s er acco unt in form at ion i n the Sin gle Us er Acc o un t f ield . Refer t o“ Single IP Address Operat ion Using NA[...]

  • Page 58

    Reference Guide for the Model RM356 Modem Router 4-4 Co nfigurat ion for I n ternet Access • Singl e User Account: Server IP Addr If you want to make your local se r ver (for example , a W eb server) access ible to outsi de user s, enter the IP address of tha t serve r here. Incoming packe ts with de stinati on port numbers not handl ed by the ro[...]

  • Page 59

    Remote Nod e Con figuration 5-1 Chapter 5 Remote Node Configurat ion This c hapter discu sses t he protocol- independe nt pa rameters used t o configur e a remote node. The proto col-depende nt ( TCP/IP) configurati on is c overed in a later c hapter . A remote node repre se nts both a remote gateway and the net work behind it acros s a wide-area n[...]

  • Page 60

    Reference Guide for the Model RM356 Modem Router 5-2 Remote Node Configuration T ab le 5-1 . Me nu 1 1 . 1 - Rem o te No de P rof i le Fi el ds Field Des cripti on Rem Nod e Name This fie ld i s requ ired. En ter a de scripti ve nam e fo r the remote node (for examp le, MyOf f ice) . This fiel d suppo r ts up to ei g ht chara cters. Thi s name must[...]

  • Page 61

    Reference Guide for the Model RM356 Modem Router Remote No de C onfigurat ion 5-3 Pr i(m a ry ) P ho n e Number an d Sec(ondar y) Phone Number Both th e Pri mary and Secondar y Phone numbers re fer to th e num ber t hat the rout er di als to con nect t o th e rem ote n ode. Th e rout er ca lls the r emote n ode usi n g the Primar y Phone number fi [...]

  • Page 62

    Reference Guide for the Model RM356 Modem Router 5-4 Remote Node Configuration Ed itin g P PP O pt io n s T o e dit P PP options: 1. Select Y e s in the Edit PPP Options field of Submenu 1 1.1 - Rem ote Node Pr ofile. 2. Pr ess [Enter] to disp lay Menu 1 1.2 Remote Node PPP Options. 3. Edit th e opti ons descr i bed i n T a ble 5-2 . 4. Press [En t[...]

  • Page 63

    Reference Guide for the Model RM356 Modem Router Remote No de C onfigurat ion 5-5 Ed itin g S cr ipt O p tio ns Some ISPs re quire log in s cript handsh a king d uring a call c onnection. Th e Model RM356 Mode m Router provi des six sets of programming sc ri pts f or this purpose . Each se t of scri pts is c omposed of an Expect str ing and a Send [...]

  • Page 64

    [...]

  • Page 65

    Dial-In Configuration 6-1 Chapter 6 Dial-In Co nfigurat ion Y ou c an c on figur e th e rou ter t o rece ive ca lls fro m rem ot e di al-i n u ser s (fo r exa mp le, telec ommuters) and re mote node s. Sev eral d i ffere nces e xist be twe en r em ote dial -in us ers a n d remote node s: • The route r can make calls to or answer calls from the re[...]

  • Page 66

    Reference Guide for the Model RM356 Modem Router 6-2 Dial-In Con figuration Ta b l e 6 - 1 lists and describe s the f ields in the Defa ult Dia l-in Setup menu and expl ains h ow to configur e the protocol- in de pendent f ie lds in this menu. T ab le 6-1. Fiel ds in Menu 13 - Default Di al-in Setup Field Desc ripti on T elco Opt ions: CLID Authen [...]

  • Page 67

    Reference Guide for the Model RM356 Modem Router Dial-In Configuration 6-3 Dial -In User Setup T o add a remote dial -i n user , enter 14 from the main menu to display Dial- in User Setup. T o e dit use r p aramet er s, se le ct o ne o f the ei ght use rs to go to t he E dit D ial- in Us er me nu. IP Addr ess Sup pl ied By: Dial-in User IP Pool If [...]

  • Page 68

    Reference Guide for the Model RM356 Modem Router 6-4 Dial-In Con figuration When you have complete d fil ling in Menu 14.1 - Edit Dia l- in U ser , press [Enter] at the Pre ss ENTER to Confirm. .. prompt to sav e your sel ections. Y o u can press [ Esc] at any time to cancel your sele ctions. Ta b l e 6 - 2 lists and describes the fields in the Edi[...]

  • Page 69

    Reference Guide for the Model RM356 Modem Router Dial-In Configuration 6-5 Mor e On CLI D CLID allows the Model RM356 Modem Router to auth ent icate a calle r before a call is answer ed, thus s a ving the cost of a conn e ctio n. The r outer u ses th e call er ID informati on provi ded by the telephone company dur ing call setup to match agains t t[...]

  • Page 70

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  • Page 71

    TCP/IP Configuration 7-1 Chapter 7 TCP/IP Configuration This c hapter descr ibes h ow to c onfigure you r Model RM356 Modem Router for TCP/IP . Depending on your pa rticular appl ications, you m ust co nfigure diff erent menus. F or insta nce, Inter net access is the most common applic ation of TCP/IP . F or thi s appli cation, you shoul d configur[...]

  • Page 72

    Reference Guide for the Model RM356 Modem Router 7-2 TCP /IP Con figuration Remote Node Setup See Chapter 5, “ R emote Node Configurati on ,” for inf ormatio n about using t he protoc ol- indep endent paramet ers on Menu 1 1.1 - Remote Node Profi le. Use the fields des cribe d in Ta b l e 7 - 1 to set the pro toc ol-depend ent paramet ers. T o [...]

  • Page 73

    Reference Guide for the Model RM356 Modem Router TCP/IP Configuration 7-3 Ta b l e 7 - 2 lists and describe s the f ields for M enu 1 1.3 - Remote Node Network L ayer Opt ions. T abl e 7-2 . Men u 1 1.3 - Remote Node Network Layer Option s Fields Field Descr iptio n Rem IP Address Thi s read-o nly fiel d shows the IP addres s you e nter ed f or thi[...]

  • Page 74

    Reference Guide for the Model RM356 Modem Router 7-4 TCP /IP Con figuration Sta t ic Ro u t e Set u p On a directly co nnected inter ne twork, RIP usually hand les the routin g automat ically . However , RIP canno t propa gate acros s isolat ed networks, as in the case bef ore a connecti on is made between two sub ne tworks us ing one Class C IP a [...]

  • Page 75

    Reference Guide for the Model RM356 Modem Router TCP/IP Configuration 7-5 When you comp lete t he menu, press [ Ent er] at th e P ress ENTER to Confi rm... prom pt to save your selec tions, or press [Es c] at any time to cance l your sele ctions. Ta b l e 7 - 3 lists and describe s the f ields for M enu 12.1 - Edit IP S tatic Route . T abl e 7-3 . [...]

  • Page 76

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  • Page 77

    Filter Configuration 8-1 Chapter 8 Filter Configuration This chapte r provides inform ation about using fi lte rs and configur ing f ilters for your Model R M356 Modem R outer. The router uses filter s to de cide whethe r t o all ow passage of a data pa cket a nd/or to make a c all over t he phone line . Thr ee t ypes of f ilter s are involved : i [...]

  • Page 78

    Reference Guide for the Model RM356 Modem Router 8-2 Filter Con figuration For in c oming pa ckets, the rout er appl ies data fi lters o nly . Packets are p rocessed de pending on whether a match is made. The route r allows you to cus tomize the fil ter se ts tha t you want to use. The following sections desc ribe how to configure the filter sets f[...]

  • Page 79

    Reference Guide for the Model RM356 Modem Router Filt er Con fig u ratio n 8-3 When y ou press [Enter], M enu 21.1 - Fi lter R ules Summary is dis playe d. The infor mation i n t his menu is read-only; the parameters of e ach r ule t ha t you conf igured for tha t set are displayed. Ta b l e 8 - 1 lists and describes the abbre via tions used in Men[...]

  • Page 80

    Reference Guide for the Model RM356 Modem Router 8-4 Filter Con figuration If t he filte r t ype is GEN (gener ic), the abbr eviations li sted i n Ta b l e 8 - 3 are used. T o c onfigure a specific filte r rule, sele ct the number of t he filte r rul e (1–6) that you wa nt to confi g ure an d press [E n ter] t o di splay Men u 21.1. 1 - TCP/IP Fi[...]

  • Page 81

    Reference Guide for the Model RM356 Modem Router Filt er Con fig u ratio n 8-5 T able 8-4. TCP/I P Fil ter Ru le Menu Field s Field De script ion Ac ti ve In th is f ield , y o u c an m ake th e f ilt er ru l e ac ti ve (Y e s) or m ak e the fil te r rule in ac tiv e (N o) . IP Protoc ol Prot ocol r efers to the I P-speci fic protoco l number . The[...]

  • Page 82

    Reference Guide for the Model RM356 Modem Router 8-6 Filter Con figuration TCP Estab This fi eld i s depen dent u pon the IP Protocol field. This field is i nacti ve ( N/A) un less the val ue in that fie ld is 6 (TCP protoco l). In thi s fi el d, you dete rmine what t ype of TCP packe t s to filt er . T w o opt ions are av ailable fo r this fie ld:[...]

  • Page 83

    Reference Guide for the Model RM356 Modem Router Filt er Con fig u ratio n 8-7 Gene ric F ilt er Ru le This s e ction pr ovides informat ion abou t configu ring t he protoc ol-in dependent parameters f or a generic f ilte r rule for y our route r . Ta b l e 8 - 5 lists the fie lds in the menu. When you complete Menu 21.1.1 - Generic Filter Rule, pr[...]

  • Page 84

    Reference Guide for the Model RM356 Modem Router 8-8 Filter Con figuration Applying a Filter Set After configur ing a fil ter se t in Menu 21, you must spec ify wh ere and how the filt er w ill be used. Data f ilte rs can be appl ied eith e r at the LAN interfa ce (i n Menu 3. 1) or a t the Remote Node inte rface (Menu 1 1.1) and c an be specif ied[...]

  • Page 85

    Reference Guide for the Model RM356 Modem Router Filt er Con fig u ratio n 8-9 Reduci ng Unneces sary Call s b y Wi ndow s 95 One example of when to apply a filte r set is reduci ng unnece ssary calls by W i ndows 95. Whe n using Win dows 95 wi th a dial-up r outer , you may ne ed to make so me configur ation c hanges to avoid having c alls placed [...]

  • Page 86

    Reference Guide for the Model RM356 Modem Router 8-10 Filter Con figuration Y ou can wait until a n erro neou s call is pla ced, then examine this pa ck et header to determi ne the source and cause. The IP packet he ader conta in s infor mation such as the next- level pro toc ol type (for example , ICMP , TCP , UDP), sour ce and d estina tion add r[...]

  • Page 87

    Reference Guide for the Model RM356 Modem Router Filt er Con fig u ratio n 8-11 Impl em en ti ng th e Fil te r Now you can proceed to define a call filt er to block the th ree Net BI O S se rvi ce p ort s. The Filte r Set C onfi guration Menu is shown in Figure 8-3. T o de fine a call filt er: 1. Go to M enu 21 - Fi lter Se t Co n fig urati on , an[...]

  • Page 88

    Reference Guide for the Model RM356 Modem Router 8-12 Filter Con figuration 3. Set “Active” to Y es, an d specify the IP Protoc ol as 17, which is the UDP pr oto col n umber (in d ecimal) from the As signed Number s RFC as d escribed on page 8-10. 4. Speci fy So urce Port #137, NetBI OS Namin g Servi ce, and set t he Port # Comparison field to [...]

  • Page 89

    Reference Guide for the Model RM356 Modem Router Filt er Con fig u ratio n 8-13 5. Define t he nex t five rules t he same way—one for each combination of the three po r t numbers and the two pr otocol types. The last rul e, however , will be slight ly dif ferent. F or Action Not Matc hed, select “Forwa rd.” Any packet that ha s not matc hed a[...]

  • Page 90

    Reference Guide for the Model RM356 Modem Router 8-14 Filter Con figuration Ap plyi ng th e Filte r When t he filt er design is fi nished, yo u must tell the rout e r where to a pply th e filte r . App ly it as a Call Fil ter in the remote node that reache s your DNS server(s) (u sually your ISP node) . Go to Menu 1 1. 1, Remote Node Profi le, and [...]

  • Page 91

    System Maintenan ce 9-1 Chapter 9 System M aintenan ce The Model RM356 M odem Router provi des di agnostic tools f or mai ntenance. These di agnostic tools inc lude displ ays of syste m status , modem status , log and t race ca p abi l ities, and upgra de s to the syst em soft ware . This chapter describ e s the use of these tools. System Status Th[...]

  • Page 92

    Reference Guide for the Model RM356 Modem Router 9-2 System Mai ntenance Ta b l e 9 - 2 lists the fields for Menu 24.1 - System Maintenanc e Sta tus. These field s are read- only field s. T ab le 9-2. S ystem Mai ntenanc e Status Menu Fie lds Field Des cripti on Port: This fie ld display s the W AN port number (1). For eac h channel th e scr een di[...]

  • Page 93

    Reference Guide for the Model RM356 Modem Router System Mai ntenance 9-3 Figure 9- 1 illus trat es two packe t e xamples shown on Menu 2 4.1. The f irst is a n ICMP Ping pa cket (T ype: IP) trigge r ing the call, and the second is a SAP broadca st packe t (T ype: RA W ). W ith thi s inform ation, you can deter mine the source IP addr ess (C 0 44 87[...]

  • Page 94

    Reference Guide for the Model RM356 Modem Router 9-4 System Mai ntenance Ta b l e 9 - 3 lists the fields and commands for Menu 24.3 - System Maintena nce - Log a nd T race . View Err o r Lo g Select th e first opt ion fr om Menu 24. 3 - Syste m Maintenance - Log and T race to displa y the Error Log in the system. Use the spa ce bar to scroll this s[...]

  • Page 95

    Reference Guide for the Model RM356 Modem Router System Mai ntenance 9-5 Y ou must configur e the parameter s to activa te syslo g ( T able 9 -4 ). The route r sends three dif f erent t ypes of sysl og messages: • Call inf ormation message s (CDR) • Error inform ation messages • Session inf ormati on messag es Examples of these m essages are [...]

  • Page 96

    Reference Guide for the Model RM356 Modem Router 9-6 System Mai ntenance Diagnostic Menu The diagnosti c menu allows you to test severa l functions of your route r . From the Main Menu, enter 24 to displa y Menu 24 - System Maintenanc e. Ente r 4 to displ ay M enu 24.4 - System Mainte nance - Diagnosti c. The diagnosti c tools describe d in this se[...]

  • Page 97

    Reference Guide for the Model RM356 Modem Router System Mai ntenance 9-7 Ca ll T estin g and TCP/ IP T ools T wo te st sele ctions —Manual Cal l and Inte rnet Setup T est—are availa bl e for test ing c all pl acement and sessi on con nection with r emote host s. Both t ests cause a call t o be placed to a remote node and displa y the progress o[...]

  • Page 98

    Reference Guide for the Model RM356 Modem Router 9-8 System Mai ntenance Figure 9- 3 shows an example of a t race displa y for a f ailed call wh en usin g a TCP/ IP pro tocol connec tion. Figure 9-3. T race Display for a Failed TCP/IP Protocol Connec tion Another u se ful dia gnostic tool f or TCP/IP tes ting is Ping Host, whic h causes a packet to[...]

  • Page 99

    Reference Guide for the Model RM356 Modem Router System Mai ntenance 9-9 Back Up Configur ation Select option 5 f rom Menu 24 - Main tenance t o b ack up t he cur rent c onfigura tion se ttings of y our router onto a dis k. NETGEAR highly reco mm ends bac king up your rout er configur a tion afte r it is functio ning. The procedure for do wnloading[...]

  • Page 100

    Reference Guide for the Model RM356 Modem Router 9-10 System Mai ntenance T o upda te the RAS software: 1. Sele ct M en u 24 - Sy stem M ai nte na nc e. 2. Enter 7 t o s elec t S o ftware Up date . 3. Enter 1 to select Load RAS code. A messa ge is displa yed s howing fu rther inst r uctions and a sking if you want to conti nue. 4. Pr ess y and wait[...]

  • Page 101

    Reference Guide for the Model RM356 Modem Router System Mai ntenance 9-11 Blac kl ist The blac klist functi on prevents th e router from re dialing an unr eachable phone numbe r (a number to which it has been una ble to connect ). The router mainta ins a list of phone numbers (up to a maximum of 14) to which it will not make an outgoing call . W he[...]

  • Page 102

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  • Page 103

    Troubleshoot ing 10 -1 Chapte r 10 T rouble shoo ting This c hapter gives inform a tion about t roubleshooti ng your Model RM356 Modem Router. After each proble m description, instructi ons are prov ide d t o h elp you diagnose and solve the probl em. Basic Functioning When you turn on power to the route r , the PWR LED lights. If the PWR LED does [...]

  • Page 104

    Reference Guide for the Model RM356 Modem Router 10-2 Troublesho oting • Connect ed hub or workst ation Make sure that the connec ted hub or workstation is powe r ed on. • Etherne t cable If you are connectin g the router LAN port directly to a worksta tion or to the uplink ( MDI) port of anothe r hub, use a standar d straight- thr ough Etherne[...]

  • Page 105

    Reference Guide for the Model RM356 Modem Router Troubleshoot ing 10-3 If the path is not fu nctionin g correc tly , you could have one of the followi ng problems: • W rong physica l connec tions – Make sure the LAN LED is on for the port atta ch ed to your PC. If the LAN LED is of f, foll ow the inst ructions in “ L AN Link LED ” on page 1[...]

  • Page 106

    Reference Guide for the Model RM356 Modem Router 10-4 Troublesho oting T roubleshooting a Re mo te Node or IS P Con nection T o tr oubles hoot a remote n ode or a n I SP connec tion, fol low these ins tructions: • Place a manual call to the remote node, using Menu 24.4. 5. The progre ss of the call is displa yed on the screen. If the call doe s n[...]

  • Page 107

    Reference Guide for the Model RM356 Modem Router Troubleshoot ing 10-5 2. V eri fy tha t th e IP ad dres s is sup pli ed cor rectl y in Men u 13 if the rem ote di a l-in use r is negoti ating IP . Check that the re mote dia l-in user is supplying a valid I P addr ess and that the router is assi gning a valid addres s from the I P po ol. 3. V erif y[...]

  • Page 108

    Reference Guide for the Model RM356 Modem Router 10-6 Troublesho oting Resto ring the Default Co nf ig urati on and Passw ord The user can er ase the cur rent configur ation and r estor e defa ults by uploa ding the initializ ation f ile romfi le0 or r omdhcp, which can b e f ound in the direct ory i n which FirstGea r was installed. These fil es a[...]

  • Page 109

    Reference Guide for the Model RM356 Modem Router Troubleshoot ing 10-7 Usin g the Pa cket and Log T race Y ou can diagnose PPP connecti on failur es using the packe t tr ace feature of the Model RM356 Mode m Ro u ter. T o in v oke the packet tr ace : 1. Acce s s the int ern a l Ma nag e r of th e route r usi ng a seria l or T el ne t term in a l co[...]

  • Page 110

    Reference Guide for the Model RM356 Modem Router 10-8 Troublesho oting P acket T race Di splay Fo r mat Data packe ts are time stamped and disp la yed up to the first 32 bytes. PPP message packet s are summariz ed, but their content s are not displa yed . The for mat of the packe t tr ace display is shown in th e followi ng pac ket exa mple: 125 fe[...]

  • Page 111

    Technical Spe cification s A-1 Appendix A T e chnical Sp ecifi cations This a ppendix provid es tec hnical s pecifica tions f or t he Model RM356 Modem Router. Ge n eral Sp ec if icatio n Ne two rk Prot oco l an d Sta nda rds Co mp ati bil it y W AN P rotocols: PPP Data a nd Routi ng Protoc ols: TCP/IP , RIP-1, RIP-2, DHCP Mode m St and a rd : V .9[...]

  • Page 112

    Reference Guide for the Model RM356 Modem Router A-2 Technical Spec ifications All r egions (output): 16 V AC @ 1 A output, 22W maximum Phy sical Specifications Dimensions: 253 by 1 81 by 35 mm 9.95 by 7.1 by 1.4 in. W eight : 1.1 kg 2.5 lb . Env ironmen tal Spec ifications Operatin g tempera ture: 0 ° to 40 ° C Operatin g humidit y: 90% maximum [...]

  • Page 113

    Ind ex 1 A A C power ada pte r , conne cting 2- 8 acc ounting funct ion 9-4 Acti on Matc hed/Not Matc hed f i eld Generic Fi lt er Rule menu 8- 8 TCP/IP Filter Rule menu 8-6 Acti ve f ield E dit D i al -in U s er 6-4 Edi t IP S tat ic Ro ute me nu 7-5 Generic Fi lt er Rule menu 8- 7 Modem Setup me nu 3-7 Remot e Node Prof ile menu 5-2 scri pt opt i[...]

  • Page 114

    2 Index D def ault conf iguration, restor ing 10-6 Defa ult Dial-in S et up menu 6- 1 Destin a tion f ield, TCP/IP Filte r Rule menu 8-5 Destin ati on IP Addres s fi el d, Edi t IP Static Rout e me nu 7- 5 de vice s, con necti ng 2-8 DHCP 1-3 , 1-14 , 3- 1 0 DHCP Setup f ield, E therne t Set up menu 3-10 Diagno stic m enu 9-6 Dial -in User Setup me[...]

  • Page 115

    Index 3 IP ad dr ess es and N A T 1-1 2 and t he I nt erne t 1-6 assi gnin g 1-6 , 4-1 masque rading 1-3 pri v ate 1-1 1 IP conf iguration, by DHCP 1-14 IP Mask (destination) f ield, TCP/IP Filter Rule me nu 8- 5 IP Mask (source) f i eld, TCP/IP Filter Rule menu 8-5 IP Proto col fi eld, T CP/IP Fi lt er Rule menu 8- 5 IP Sourc e Rout e fie ld, TCP/[...]

  • Page 116

    4 Index Metri c fie ld Edi t IP S tat ic Ro ute me nu 7-5 Remote Node Netwo rk Layer Opti ons me nu 7- 3 MGR port 2-7 mode , co mmand inte rpr ete r 9-10 Modem Name f iel d, Mode m Setup menu 3-7 M o re fi e l d Generic Fi lt er Rule menu 8- 7 TCP/IP Filter Rule menu 8-6 Multiple Link Options field, Remote Nod e PPP Options menu 5-4 My W AN Addr fi[...]

  • Page 117

    Index 5 R RAS S/ W V ersion, Syst em Ma intenance Status me nu 9- 2 rear panel 2-7 Redi rect to Mode m f ield , System Mai ntenan ce Diagnos ti c menu 9-6 Rem CLI D f ield, Edi t Dial -in User 6-4 Rem IP Addr f ield Remote Node Ne twor k Layer Options 7-3 Remot e Node Prof ile menu 5-3 , 7-2 Rem Node Name f i eld, Remote Node Prof il e me nu 5- 2 R[...]

  • Page 118

    6 Index T TCP Est ab f i e ld, TC P/ IP Filte r Rule me n u 8-6 TCP/ IP conf iguration, tes ting 9- 6 conf iguring 7-1 networ k, trouble shoot ing 10 - 2 Protoc ol 9-7 re qu ir em en ts 2-4 too ls 9-7 using wit h LAN-t o-LAN 7- 1 TCP/IP f i eld, Sy stem Mainte nance - Diagnos ti c me nu 9- 6 TCP/IP Filter Rule menu 8-4 TCP/IP Set up fie ld, Etherne[...]