Axis Q6114-E manual

AXIS Q6 1 14-E PTZ Dome Network Camera User Manual[...]

About this Document This manual is intended for administrators and users of the AXIS Q6 1 14–E PTZ Dome Network Camera, and is applicable to rmware 5.65 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Lin[...]

Safety This product complies with IEC/EN/UL 60950-1 and IEC/EN/UL 60950-22, Safety of Information Technology Equipment. The product shall be grounded either through a shielded network cable (STP) or other appropriate method. Battery Low battery power affects the operation of the RT C, causing it to reset at every power-up. When the battery needs re[...]

AXIS Q6114-E PTZ Dome Network Camera T able of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

AXIS Q6114-E PTZ Dome Network Camera T able of Contents Symptoms, P ossible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 55 Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 P erformance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

AXIS Q6114-E PTZ Dome Network Camera Hardware Overview Hardware Overview NO NO NO TICE TICE TICE Make sure the dome is attached in operation mode, otherwise focus may be affected. 1 3 4 9 5 6 8 7 2 1. Hook for safety wire 2. Network connector (High P oE) 3. Ground screw 4. Unit holder (3x) 5. P art number (P/N) & Serial number (S/N) 6. P ower b[...]

AXIS Q6114-E PTZ Dome Network Camera Hardware Overview Connectors and Buttons For technical specications, see page 59 . Network Connector RJ45 Push-pull Connector (IP66) with High P ower over Ethernet (High P oE). NO NO NO TICE TICE TICE The product shall be connected using a shielded network cable (STP). All cables connecting the product to the[...]

AXIS Q6114-E PTZ Dome Network Camera Hardware Overview Midspan LED Indicators LED Color Indication Off P ower off Orange P ower on Green A remote terminal is connected Orange, ashing Non-standard powered device is connected to the port terminal P ort Green, ashing P ort was powered at four pairs. Then port was overloaded/shorted/under load. 8[...]

AXIS Q6114-E PTZ Dome Network Camera Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are • Internet Explorer ® with Windows ® • Safari ® with OS X ® • Chrome TM or Firefox ® w[...]

AXIS Q6114-E PTZ Dome Network Camera Access the Product Set the Root P assword To access the Axis product, you must set the password for the default administrator user root . This is done in the Congure Root P assword dialog, which opens when the product is accessed for the rst time. To prevent network eavesdropping, the root password can be [...]

AXIS Q6114-E PTZ Dome Network Camera Access the Product Manual T rigger The Manual Trigger is used to trigger an action rule from the Live View page. The manual trigger can for example be used to validate actions during product installation and conguration. To congure the manual trigger: 1. Go to Setup > Events . 2. Click Add to add a new [...]

AXIS Q6114-E PTZ Dome Network Camera Access the Product Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-dened buttons can also appear in the Control panel. See Controls on page 28 . Select a recorded tour and click to play a previously recorded tour and click to stop. See Tour Recording on p[...]

AXIS Q6114-E PTZ Dome Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream proles. Other[...]

AXIS Q6114-E PTZ Dome Network Camera Media Streams The AMC Control P anel can be used to congure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured. Open the AMC Control P anel from: • Windows Control [...]

AXIS Q6114-E PTZ Dome Network Camera Media Streams Note • <ip>= IP address • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. 15[...]

AXIS Q6114-E PTZ Dome Network Camera Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. T o open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to[...]

AXIS Q6114-E PTZ Dome Network Camera Set Up the Product Video It is possible to congure the following video features in your Axis product: • Video stream. See page 17 . • Stream proles. See page 18 . • Camera settings. See page 19 . • Overlay image. See page 20 . • Privacy mask. See page 22 . Set Up Video Streams To set up the produ[...]

AXIS Q6114-E PTZ Dome Network Camera Set Up the Product H.264 H.264, also known as MPEG-4 P art 1 0/AVC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image whereas P-frames only contain th[...]

AXIS Q6114-E PTZ Dome Network Camera Set Up the Product To create a new prole or modify an existing prole, go to Setup > Video > Stream Proles . To select a default stream prole for the Live View page, go to Setup > Live View Cong . Camera Settings The Video > Camera Settings page provides access to advanced image setting[...]

AXIS Q6114-E PTZ Dome Network Camera Set Up the Product Exposure zones - This settings determines which part of the image is used to calculate the exposure. For most situations, the Auto setting can be used. For particular requirement, select a predened area. IR cut lter - The IR cut lter prevents infrared (IR) light from reaching the imag[...]

AXIS Q6114-E PTZ Dome Network Camera Set Up the Product 4. T o include a text string, select Include text and enter the text in the eld. Modiers can be used, see File Naming & Date/Time Formats in the online help . 5. Dene text overlay characteristics in the relevant elds. 6. Click Save . To modify the date and time format, go to Sy[...]

AXIS Q6114-E PTZ Dome Network Camera Set Up the Product Use Overlay Text in an Action Rule Action rules, see page 34 , can display an overlay text when the rule is triggered. The text can be used to provide information for forensic video analysis, notify surveillance operators or validate triggers and actions during product installation and cong[...]

AXIS Q6114-E PTZ Dome Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 18 . • Default Viewer for Browser . See page 23 . • Viewer Settings. [...]

AXIS Q6114-E PTZ Dome Network Camera Configure the Live View Page User Dened Links To display user-dened links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When dening a web link do not remove the 'http://' from the URL address. Custom links can be used to run[...]

AXIS Q6114-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset P ositions A preset position is a saved view that can be used to quickly steer the camera to a specic position. A preset position consists of the following values: • P an and tilt positions • Zoom position • Focus position (manual or automatic) • Iris pos[...]

AXIS Q6114-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) 3. Click Save . 90° - 90° - 180°/ 180° 0° 90° - 90° - 180°/ 180° 0° A B B A 1 2 Top view A P an limit start B Pan limit end Gatekeeper The Active Gatekeeper monitors an area such as an entrance gate. When motion is detected in the monitored area, the Gatekeeper will, depending on co[...]

AXIS Q6114-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) 8. Specify the View Order or select the Random view order option. 9. Click Save . To modify or remove guard tours, go to PTZ > Guard T our , select the guard tour in the Guard T our List and click Modify/Remove . Note For products that support Limited Guard Tour , the product has a xed [...]

AXIS Q6114-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Advanced Limits Dene the pan, tilt, zoom and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to narrow the area under surveillance. Near focus limit is used to prevent the camera from autofocusing on objects close to the camera. This way ,[...]

AXIS Q6114-E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) • Focus control • Iris control To disable specic controls, deselect the options under Enable/Disable controls . Control Queue Note • The administrator can enable and disable PTZ controls for selected users. • To identify different users in the viewer group, cookies must be enabled [...]

AXIS Q6114-E PTZ Dome Network Camera Detectors Detectors Shock Detection Enable Shock Detection from the Detectors menu. Shock detection is used, for example, to generate an alarm if the product is hit by an object or if the product is tampered with. Use the Shock sensitivity slider to adjust the sensitivity level at which the product should send a[...]

AXIS Q6114-E PTZ Dome Network Camera Detectors P arameter Object Size History Sensitivity Description Object size relative to window size. Object memory length. Difference in luminance between background and object. High level (1 00%) Only very large objects trigger motion detection. An object that appears in the window triggers motion detection fo[...]

AXIS Q6114-E PTZ Dome Network Camera Applications Applications AXIS Camera Application Platform (ACAP) is an open platform that enables third parties to develop analytics and other applications for Axis products. For information about available applications, downloads, trials and licenses, go to www .axis.com/applications Note • Several applicati[...]

AXIS Q6114-E PTZ Dome Network Camera Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 33[...]

AXIS Q6114-E PTZ Dome Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called an acti[...]

AXIS Q6114-E PTZ Dome Network Camera Events - Live Stream Accessed – Trigger the rule when any stream is accessed and during edge storage playback. This can for example be used to send notications. - Motion Detection – Trigger the rule when motion is detected. See Motion Detection on page 30 . - Shock Detection – T rigger the rule when the[...]

AXIS Q6114-E PTZ Dome Network Camera Events Actions Available actions include: • Day/Night Vision Mode – Set day mode (IR cut lter on) or night mode (IR cut lter off). • Overlay T ext – Display an overlay text. See Use Overlay T ext in an Action Rule on page 22 . • PTZ Control - Autotracking – Start autotracking. See Autotracking [...]

AXIS Q6114-E PTZ Dome Network Camera Events HTTP Send Images Send Notication Send Video Clip HTTPS Send Images Send Notication Send Video Clip Encrypted le transfer using HyperT ext Transfer Protocol Secure (HTTPS). Specify login information for the HTTPS server and validate the server’s certicate. If there is a proxy between the Axis[...]

AXIS Q6114-E PTZ Dome Network Camera Events 3. Click OK . To use the schedule in an action rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Set Up Recurrences Recurrences are used to trigger action rules repeatedly , for example every 5 minutes or every hour . To set up a recurrence: 1. Go to Events > Rec[...]

AXIS Q6114-E PTZ Dome Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 40 . • To set up action rules, see page 34 . • To access recordings, see Find Recordings on page 39 . • To play recordings, see Play Recording[...]

AXIS Q6114-E PTZ Dome Network Camera Recordings To play a recording, follow these steps: 1. Go to Recordings > List . 2. T o reduce the number of recordings displayed, select the desired options under Filter and click the Filter button to apply the lters. See also Find Recordings on page 39 . 3. Select the recording and click Play . The recor[...]

AXIS Q6114-E PTZ Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. T o switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language but[...]

AXIS Q6114-E PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anyb[...]

AXIS Q6114-E PTZ Dome Network Camera System Options To enable HTTPS on the Axis product: 1. Go to System Options > Security > HTTPS 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different u[...]

AXIS Q6114-E PTZ Dome Network Camera System Options Note Installed certicates, except preinstalled CA certicates, will be deleted if the product is reset to factory default. Preinstalled CA certicates that have been deleted will be reinstalled. A Server/Client certicate can be self-signed or issued by a Certicate Authority (CA). A se[...]

AXIS Q6114-E PTZ Dome Network Camera System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously , and at least one version must always be enabled. IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP addr[...]

AXIS Q6114-E PTZ Dome Network Camera System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected and then restart the product by disconnecting and reconnecting p[...]

AXIS Q6114-E PTZ Dome Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the rst part of a fully qualied domain name, for example, myserver is the host name in the fully qualied domain name myserver.my[...]

AXIS Q6114-E PTZ Dome Network Camera System Options Note • For NAT traversal to work, this must be supported by the router . The router must also support UPnP TM . • In this context, router refers to any network routing device such as a NA T router , Network router , Internet Gateway , Broadband router , Broadband sharing device, or a software [...]

AXIS Q6114-E PTZ Dome Network Camera System Options AXIS Video MIB (Management Information Base) for video hardware can be used to monitor Axis-specic, hardware-related issues that may need administrative attention. For more information about AXIS Video MIB and to download MIB les, go to www .axis.com/techsup To enable and congure SNMP in [...]

AXIS Q6114-E PTZ Dome Network Camera System Options Bonjour can be disabled under System Options > Network > Bonjour . Storage SD Card NO NO NO TICE TICE TICE To prevent data corruption, the SD card should be unmounted before removal. Note For SD card recommendations see www .axis.com The Axis product supports SD/SDHC/SDXC cards. The followin[...]

AXIS Q6114-E PTZ Dome Network Camera System Options Important If autoformat is enabled, only use new or empty SD cards. Any data stored on the card will be lost when the card is inserted into the Axis product. To enable automatic formatting, follow these steps: 1. Open the Axis product’s webpages and go to Setup > System Options > Storage .[...]

AXIS Q6114-E PTZ Dome Network Camera System Options Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings. Note A restart clears all entries in the Server Report. Click Restore to reset most settings to the factory default values. The following settings are not a[...]

AXIS Q6114-E PTZ Dome Network Camera System Options P arameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or when contacting Axis Support. Connection List - Lists all clients that are currently accessing media streams. Crash Report - Generates an archive with debugging informati[...]

AXIS Q6114-E PTZ Dome Network Camera System Options 4. The process is now complete. The product has been reset to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90 5. Using the installation and management software tools, assign an IP address, set the password and access the video str[...]

AXIS Q6114-E PTZ Dome Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular problem[...]

AXIS Q6114-E PTZ Dome Network Camera Troubleshooting The IP address is being used by another device Disconnect the Axis product from the network. Run the Ping command (in a Command/DOS window , type ping and the IP address of the product): • If you receive: Reply from <IP address>: bytes=32; time=10... this means that the IP address may alr[...]

AXIS Q6114-E PTZ Dome Network Camera Troubleshooting P oor rendering of H.264 images Ensure that your graphics card is using the latest driver . The latest drivers can usually be downloaded from the manufacturer’s website. Color saturation is different in H.264 and Motion JPEG Modify the settings for your graphics adapter . Refer to the adapter?[...]

AXIS Q6114-E PTZ Dome Network Camera Troubleshooting Product moves too slow High torque mode P ositioning errors may occur due to unforeseen physical obstacles such as ice or heavy vibrations. In such cases the product will switch to a high torque mode and correct the position with more power at lower speed. The product will automatically return to[...]

AXIS Q6114-E PTZ Dome Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Models AXIS Q6 1 14-E: HDTV, 720p, PTZ, Outdoor , Indoor Image sensor 1/3” Progressive scan CMOS Lens 4.3-129 mm, F1.6 - 4.7, autofocus, autoiris, Horizontal angle of view: 58.3˚ - 2.1˚ V ertical angle of view: 65.3˚ -[...]

AXIS Q6114-E PTZ Dome Network Camera T echnical Specifications Function/group Item Specications Application Programming Interface Open API for software integration, including VAPIX® and AXIS Camera Application Platform (ACAP); specications at www .axis.com AXIS Video Hosting System (A VHS) with One-Click Camera Connection. ONVIF Prole S;[...]

AXIS Q6114-E PTZ Dome Network Camera T echnical Specifications Function/group Item Specications EN 50 12 1-4, IEC 62236-4 FCC P art 15 Subpart B Class A IECS-003 Class A VCCI Class A C-tick AS/NZS CISPR22 Class A KCC KN22 Class A, KN24 IEC/EN/UL 60950-22 IEC/EN 60529 IP66 IEC/EN 62262 IK08 NEMA 250 Type 4X IEC60068-2-1, IEC60068-2-2, IEC 60068-[...]

AXIS Q6114-E PTZ Dome Network Camera T echnical Specifications • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance. 62[...]

User Manual V er . M3.2 AXIS Q6 1 14-E PTZ Dome Network Camera Date: July 20 15 © Axis Communications AB, 20 15 P art No. 59335[...]