Axis Q6045-E MK II manual

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Table of contents for the manual

  • Page 1

    AXIS Q6045-E Mk II PTZ Dome Network Camera User Manual[...]

  • Page 2

    About this document This manual is intended for administrators and users of AXIS Q6045-E Mk II PTZ Dome Network Camera, and is applicable to rmware 5.7 0 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linu[...]

  • Page 3

    Safety This product complies with IEC/EN/UL 60950-1 and IEC/EN/UL 60950-22, Safety of Information Technology Equipment. The product shall be grounded either through a shielded network cable (STP) or other appropriate method. The power supply used with this product shall fulll the requirements for Safety Extra Low V oltage (SELV) and Limited P ow[...]

  • Page 4

    AXIS Q6045-E Mk II PTZ Dome Network Camera T able of Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Hazard Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Other Message Levels . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 5

    AXIS Q6045-E Mk II PTZ Dome Network Camera T able of Contents Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Reset to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 6

    AXIS Q6045-E Mk II PTZ Dome Network Camera Safety Infor mation Safety Infor mation Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury . WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury . CAUTION Indicates a hazardous situation which[...]

  • Page 7

    AXIS Q6045-E Mk II PTZ Dome Network Camera Hardware Overview Hardware Overview NO NO NO TICE TICE TICE Make sure the dome is attached in operation mode, otherwise focus may be affected. 10 1 1 1 2 3 4 5 6 7 8 9 1 Hook for safety wire 2 Network connector (High P oE) 3 Ground screw 4 Unit holder (3x) 5 P art number (P/N) & Serial number (S/N) 6 P[...]

  • Page 8

    AXIS Q6045-E Mk II PTZ Dome Network Camera Hardware Overview NO NO NO TICE TICE TICE The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall be intended for their specic use. Make sure that the network devices are installed in accordance with the manufacturer’s instructions. F[...]

  • Page 9

    AXIS Q6045-E Mk II PTZ Dome Network Camera Hardware Overview Midspan LED Indicators LED Color Indication Unlit No camera connected. Green Steady when camera connected, normal operation. Green, ashing Slow ash when overcurrent or short circuit condition on the port. P ort Green, ashing Fast ash when input voltage is out of range or other[...]

  • Page 10

    AXIS Q6045-E Mk II PTZ Dome Network Camera Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are • Internet Explorer ® with Windows ® • Safari ® with OS X ® • Chrome TM or Firefo[...]

  • Page 11

    AXIS Q6045-E Mk II PTZ Dome Network Camera Access the Product Set the Root P assword To access the Axis product, you must set the password for the default administrator user root . This is done in the Congure Root P assword dialog, which opens when the product is accessed for the rst time. To prevent network eavesdropping, the root password c[...]

  • Page 12

    AXIS Q6045-E Mk II PTZ Dome Network Camera Access the Product The product’s heater is controlled by the ambient temperature and is turned on and off automatically . If required, the heater can be activated manually by clicking the Heater button. To show the button, go to Setup > Live View Cong . Under Action Buttons , select Show heater but[...]

  • Page 13

    AXIS Q6045-E Mk II PTZ Dome Network Camera Access the Product Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer . Click the Center mode button and click in the image to center the camera view on that position. The center mode button could also be used to zoom in on a speci[...]

  • Page 14

    AXIS Q6045-E Mk II PTZ Dome Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream proles.[...]

  • Page 15

    AXIS Q6045-E Mk II PTZ Dome Network Camera Media Streams The AMC Control P anel can be used to congure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured. Open the AMC Control P anel from: • Windows Co[...]

  • Page 16

    AXIS Q6045-E Mk II PTZ Dome Network Camera Media Streams Note • <ip>= IP address • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. 16[...]

  • Page 17

    AXIS Q6045-E Mk II PTZ Dome Network Camera Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. T o open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have acc[...]

  • Page 18

    AXIS Q6045-E Mk II PTZ Dome Network Camera Video Video It is possible to congure the following video features in your Axis product: • Video stream. See page 18 . • Stream proles. See page 19 . • Camera settings. See page 20 . • Overlay image. See page 2 1 . • Privacy mask. See page 23 . Set Up Video Streams To set up the product’s[...]

  • Page 19

    AXIS Q6045-E Mk II PTZ Dome Network Camera Video H.264 H.264, also known as MPEG-4 P art 1 0/AVC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image whereas P-frames only contain the diffe[...]

  • Page 20

    AXIS Q6045-E Mk II PTZ Dome Network Camera Video To select a default stream prole for the Live View page, go to Setup > Live View Cong . Camera Settings The Video > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance To change Image Appearance go to the menus under Setup > Video >[...]

  • Page 21

    AXIS Q6045-E Mk II PTZ Dome Network Camera Video Max gain - Measured in decibels (dB), gain describes the amount of amplication applied to a signal, in this case the visual information in the image. A high level of amplication may provide a better image in very low light situations. A high gain will also increase the amount of image noise. Ex[...]

  • Page 22

    AXIS Q6045-E Mk II PTZ Dome Network Camera Video 5. Dene text overlay characteristics in the relevant elds. 6. Click Save . To modify the date and time format, go to System Options > Date & Time . See Date & Time on page 50 . Displaying the P an P osition as a T ext Overlay It may be useful to retrieve, for instance from a recorded[...]

  • Page 23

    AXIS Q6045-E Mk II PTZ Dome Network Camera Video To display the overlay image: 1. Go to Video > Video Stream and select the Image tab . 2. Under Overlay Settings , select Include overlay image at the coordinates . 3. To control the image’s position, enter the X and Y coordinates. The X=0 and Y=0 position is the top left corner . If a part of t[...]

  • Page 24

    AXIS Q6045-E Mk II PTZ Dome Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 19 . • Default Viewer for Browser . See page 24 . • Viewer Sett[...]

  • Page 25

    AXIS Q6045-E Mk II PTZ Dome Network Camera Configure the Live View Page User Dened Links To display user-dened links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When dening a web link do not remove the 'http://' from the URL address. Custom links can be used [...]

  • Page 26

    AXIS Q6045-E Mk II PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset P ositions A preset position is a saved view that can be used to quickly steer the camera to a specic position. A preset position consists of the following values: • P an and tilt positions • Zoom position • Focus position (manual or automatic) • Ir[...]

  • Page 27

    AXIS Q6045-E Mk II PTZ Dome Network Camera PTZ (Pan Tilt Zoom) The product can be mounted in three different horizontal directions. This may cause the view from P an 0° to be changed from the original view . Click Set new P an 0° to set the pan coordinate system to zero in the current direction. Set new P an 0° can be useful for instance when re[...]

  • Page 28

    AXIS Q6045-E Mk II PTZ Dome Network Camera PTZ (Pan Tilt Zoom) 90° - 90° - 180°/ 180° 0° 90° - 90° - 180°/ 180° 0° A B B A 1 2 Top view A P an limit start B Pan limit end Gatekeeper The Active Gatekeeper monitors an area such as an entrance gate. When motion is detected in the monitored area, the Gatekeeper will, depending on congurati[...]

  • Page 29

    AXIS Q6045-E Mk II PTZ Dome Network Camera PTZ (Pan Tilt Zoom) To modify or remove guard tours, go to PTZ > Guard T our , select the guard tour in the Guard Tour List and click Modify/Remove . Note For products that support Limited Guard T our , the product has a xed minimum view time For more information see the online help . Tour Recording [...]

  • Page 30

    AXIS Q6045-E Mk II PTZ Dome Network Camera PTZ (Pan Tilt Zoom) When Enable E-ip is selected, as it tilts down and continues to pan backwards, the Axis product will automatically correct the view and ip it 180 degrees. The left limit must be set to –180 degrees and the right limit to 180 degrees for e-ip to work. Near focus limit is used [...]

  • Page 31

    AXIS Q6045-E Mk II PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Note Disabling PTZ controls will not affect preset positions. For example, if the tilt control is disabled, the product can still move to preset positions that require a tilt movement. Control Queue Note • The administrator can enable and disable PTZ controls for selected users. • T[...]

  • Page 32

    AXIS Q6045-E Mk II PTZ Dome Network Camera Detectors Detectors Shock Detection Enable Shock Detection from the Detectors menu. Shock detection is used, for example, to generate an alarm if the product is hit by an object or if the product is tampered with. Use the Shock sensitivity slider to adjust the sensitivity level at which the product should [...]

  • Page 33

    AXIS Q6045-E Mk II PTZ Dome Network Camera Detectors P arameter Object Size History Sensitivity Description Object size relative to window size. Object memory length. Difference in luminance between background and object. High level (1 00%) Only very large objects trigger motion detection. An object that appears in the window triggers motion detect[...]

  • Page 34

    AXIS Q6045-E Mk II PTZ Dome Network Camera Detectors 1. Choose Area of interest from the drop-down list. Set the virtual area to detect if an object has disappeared from this area of interest. Important When conguring Object size the view shall be zoomed out to Wide position. 2. Choose Object size from the drop-down list. Set the size limits of [...]

  • Page 35

    AXIS Q6045-E Mk II PTZ Dome Network Camera Detectors 3. Use the Sensitivity slidebar to dene how sensitive the detection should be. The lower sensitivity selected on the Sensitivity bar , the greater difference in luminance is needed between the object and the background for the detector to be activated. See the online help for more information.[...]

  • Page 36

    AXIS Q6045-E Mk II PTZ Dome Network Camera Detectors 2. Choose Object size from the drop-down list. Set the size limits of the object that should be detected. The camera will detect any object whose size falls in between the minimum (blue shape) and maximum (white shape) range. 3. Use the Sensitivity slidebar to dene how sensitive the detection [...]

  • Page 37

    AXIS Q6045-E Mk II PTZ Dome Network Camera Applications Applications AXIS Camera Application Platform (ACAP) is an open platform that enables third parties to develop analytics and other applications for Axis products. For information about available applications, downloads, trials and licenses, go to www .axis.com/applications Note • Several app[...]

  • Page 38

    AXIS Q6045-E Mk II PTZ Dome Network Camera Applications If the Axis product is reset to factory default, uploaded applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 38[...]

  • Page 39

    AXIS Q6045-E Mk II PTZ Dome Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called a[...]

  • Page 40

    AXIS Q6045-E Mk II PTZ Dome Network Camera Events - Live Stream Accessed – T rigger the rule when any stream is accessed and during edge storage playback. This can for example be used to send notications. - Motion Detection – T rigger the rule when motion is detected. See Motion Detection on page 32 . - Shock Detection – Trigger the rule w[...]

  • Page 41

    AXIS Q6045-E Mk II PTZ Dome Network Camera Events - Recording – T riggers the rule when the Axis product records to the storage device. The recording status trigger can be used to notify the operator , for example by ashing LED lights, if the product has started or stopped to record to the storage device. Note that, this trigger can be used on[...]

  • Page 42

    AXIS Q6045-E Mk II PTZ Dome Network Camera Events Recipient Types The following recipients are available: Recipient Use with action Notes Email Send Images Send Notication Send Video Clip An email recipient can contain multiple email addresses. FTP Send Images Send Video Clip SFTP Send Images Send Video Clip Encrypted le transfer using SSH Fi[...]

  • Page 43

    AXIS Q6045-E Mk II PTZ Dome Network Camera Events 3. Enter the email addresses to send emails to in the To eld. Use commas to separate multiple addresses. 4. Select the email provider from the Provider list. 5. Enter the user ID and password for the email account. 6. Click Test to send a test email. To set up an email recipient using for example[...]

  • Page 44

    AXIS Q6045-E Mk II PTZ Dome Network Camera Events Connect the Cable CAUTION Modications could have a negative effect on the electromagnetic compatibility (EMC) of the whole system. Take appropriate precautions and make sure to properly connect the shield in both ends. 1. Strip the cable. 2. Separate the wires. 3. Cut the alarm device wires (see [...]

  • Page 45

    AXIS Q6045-E Mk II PTZ Dome Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 46 . • To set up action rules, see page 39 . • To access recordings, see Find Recordings on page 45 . • To play recordings, see Play Rec[...]

  • Page 46

    AXIS Q6045-E Mk II PTZ Dome Network Camera Recordings To play a recording, follow these steps: 1. Go to Recordings > List . 2. To reduce the number of recordings displayed, select the desired options under Filter and click the Filter button to apply the lters. See also Find Recordings on page 45 . 3. Select the recording and click Play . The [...]

  • Page 47

    AXIS Q6045-E Mk II PTZ Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Languag[...]

  • Page 48

    AXIS Q6045-E Mk II PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means tha[...]

  • Page 49

    AXIS Q6045-E Mk II PTZ Dome Network Camera System Options To enable HTTPS on the Axis product: 1. Go to System Options > Security > HTTPS 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the diffe[...]

  • Page 50

    AXIS Q6045-E Mk II PTZ Dome Network Camera System Options Note Installed certicates, except preinstalled CA certicates, will be deleted if the product is reset to factory default. Preinstalled CA certicates that have been deleted will be reinstalled. A Server/Client certicate can be self-signed or issued by a Certicate Authority (CA)[...]

  • Page 51

    AXIS Q6045-E Mk II PTZ Dome Network Camera System Options Network Basic TCP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously , and at least one version must always be enabled. IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the I[...]

  • Page 52

    AXIS Q6045-E Mk II PTZ Dome Network Camera System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected and then restart the product by disconnecting and reconnec[...]

  • Page 53

    AXIS Q6045-E Mk II PTZ Dome Network Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the rst part of a fully qualied domain name, for example, myserver is the host name in the fully qualied domain name myser[...]

  • Page 54

    AXIS Q6045-E Mk II PTZ Dome Network Camera System Options Note • For NAT traversal to work, this must be supported by the router . The router must also support UPnP TM . • In this context, router refers to any network routing device such as a NA T router , Network router , Internet Gateway , Broadband router , Broadband sharing device, or a sof[...]

  • Page 55

    AXIS Q6045-E Mk II PTZ Dome Network Camera System Options AXIS Video MIB (Management Information Base) for video hardware can be used to monitor Axis-specic, hardware-related issues that may need administrative attention. For more information about AXIS Video MIB and to download MIB les, go to www .axis.com/techsup To enable and congure SN[...]

  • Page 56

    AXIS Q6045-E Mk II PTZ Dome Network Camera System Options Bonjour can be disabled under System Options > Network > Bonjour . Storage SD Card NO NO NO TICE TICE TICE To prevent data corruption, the SD card should be unmounted before removal. Note For SD card recommendations see www .axis.com The Axis product supports SD/SDHC/SDXC cards. The fo[...]

  • Page 57

    AXIS Q6045-E Mk II PTZ Dome Network Camera System Options Important If autoformat is enabled, only use new or empty SD cards. Any data stored on the card will be lost when the card is inserted into the Axis product. To enable automatic formatting, follow these steps: 1. Open the Axis product’s webpages and go to Setup > System Options > Sto[...]

  • Page 58

    AXIS Q6045-E Mk II PTZ Dome Network Camera System Options Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings. Note A restart clears all entries in the Server Report. Click Restore to reset most settings to the factory default values. The following settings are[...]

  • Page 59

    AXIS Q6045-E Mk II PTZ Dome Network Camera System Options Crash Report - Generates an archive with debugging information. The report takes several minutes to generate. Advanced Scripting Scripting allows experienced users to customize and use their own scripts. NO NO NO TICE TICE TICE Improper use may cause unexpected behavior and loss of contact w[...]

  • Page 60

    AXIS Q6045-E Mk II PTZ Dome Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular p[...]

  • Page 61

    AXIS Q6045-E Mk II PTZ Dome Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .axis.com/techsup/ Symptoms, P ossible Causes and Remedial Actions Problems setting the IP address When using ARP/Pin[...]

  • Page 62

    AXIS Q6045-E Mk II PTZ Dome Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer . No H.264 displayed in th[...]

  • Page 63

    AXIS Q6045-E Mk II PTZ Dome Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur . T o identify the source of the problem, check the System Log under System Options > Support >[...]

  • Page 64

    AXIS Q6045-E Mk II PTZ Dome Network Camera T echnical Specifications T echnical Specifications Models AXIS Q6045-E Mk II 60 Hz AXIS Q6045-E Mk II 50 Hz Camera Image sensor 1/2.8” Progressive Scan CMOS Lens 4.44–142.6 mm, F1.6–4.4 1, Horizontal angle of view: 62.8˚–2.23˚, V ertical angle of view: 36.8˚–1.3˚ Autofocus, auto iris Day a[...]

  • Page 65

    AXIS Q6045-E Mk II PTZ Dome Network Camera T echnical Specifications External output activation Video recording to edge storage Pre- and post-alarm video buffering PTZ preset, Overlay text, Send SNMP trap Data streaming Event data Built-in installation aids Pixel counter Web browser Camera live view Video recording to le (ASF) Customizable HTML[...]

  • Page 66

    AXIS Q6045-E Mk II PTZ Dome Network Camera T echnical Specifications P erformance Considerations When setting up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the lo[...]

  • Page 67

    User Manual V er . M5.6 AXIS Q6045-E Mk II PTZ Dome Network Camera Date: May 20 15 © Axis Communications AB, 20 14 - 20 15 P art No. 1463329[...]