Axis P3367-VE manual

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Table of contents for the manual

  • Page 1

    USER MANUAL AXIS P3367–VE Fixed Dome Network Camera[...]

  • Page 2

    About this document This manual is intended for administrators and users of AXIS P3367–VE Fixed Dome Network Camera, and is applicable to fi rmware 5.40 and later. It includes instructions fo r using and m anaging the product on your network. Previous experience of networking will be of use when using this product. Some knowle dge of UNIX or Lin[...]

  • Page 3

    AXIS P3367–VE F ix ed Dome Netw ork Camer a T able o f contents H a r d w a r e o v e r v i e w ....... ................... ................ 4 C o n n e c t o r s ............. .......... ............ ............. .... 5 L E Di n d i c a t o r s ........... .......... ............ ............. .... 6 A c c e s s i n g t h e p r o d u c t .... .[...]

  • Page 4

    AXIS P3367–VE F ix ed Dome Netw ork Camer a H a rd w a re ov e r v i ew Hardware overview 7 6 2 1 5 4 3 1 Mounting bra cket 2 Unit casing 3 Camera unit 4 Fan output connector 5 Heater. C aution! The heater may be hot. 6 Dome cover 7 Weather shield 2 1 3 4 5 6 7 8 1 Part number (P/N) & Serial number (S/N) 2 SD card slot 3 Network connector (Po[...]

  • Page 5

    AXIS P3367–VE F ix ed Dome Netw ork Camer a H a rd w a re ov e r v i ew Connectors Network connector - RJ-45 Ethernet connector. Supports Power over Eth ernet ( PoE). A shielded network cable (STP) must be used to protect the product against power surges. Audio in (pink) - 3.5 mm input for a m ono microphone, or a line-in mono signal (left channe[...]

  • Page 6

    AXIS P3367–VE F ix ed Dome Netw ork Camer a H a rd w a re ov e r v i ew Digital Input 3 Connect to GND to activate, or leave fl oating (unconnected) to deactivate. 0t o+ 4 0VD C Digital Output 4 Internal connection to ground when activated, fl oating (unconnected) when deactivated. If used with an external relay, a diode must be connected in pa[...]

  • Page 7

    AXIS P3367–VE F ix ed Dome Netw ork Camer a A ccessing the pr oduct Accessing the product To install the Axis product, refer to the Installation Guide supplie d with the product. The product can be used with most operating systems and browsers . The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox w ith o[...]

  • Page 8

    AXIS P3367–VE F ix ed Dome Netw ork Camer a A ccessing the pr oduct Access from the Internet Once connected, the Axis product is accessible on your local net work (LAN). To access the product from the Internet you must con fi gure your network router to allow incoming data traf fi c to the product. To do this, enable the NAT-traversal feature, [...]

  • Page 9

    AXIS P3367–VE F ix ed Dome Netw ork Camer a A ccessing the pr oduct Con fi gure ca pture m ode Capture mode de fi nes how image data is taken from the image sensor in regard to resolution and frame r ate , prioritizing either one or the other. Capture mode is set the fi rst time the product is accessed . Select the de sir ed Capture M ode from[...]

  • Page 10

    AXIS P3367–VE F ix ed Dome Netw ork Camer a A ccessing the pr oduct The Play button connects to the Axis product and starts playing a media stream. The Stop button stops the video stream. The Snapshot button takes a snapshot of the video image. The location where the image is saved can be speci fi ed in the AMC Control Panel. Click the View Full[...]

  • Page 11

    AXIS P3367–VE F ix ed Dome Netw ork Camer a A ccessing the pr oduct Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position. Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position. The PTZ controls can be d[...]

  • Page 12

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Media s treams Media streams The Axis product provides several image and v ideo stream form ats. Your requirements and the properties of your network will determine the type you use. The Live View p age in the product provides access to H.264 and Motio n JPEG video streams, audio streams and to the list[...]

  • Page 13

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Media s treams T h eA M CC o n t r o lP a n e lc a nb eu s e dt oc o n fi gure various video and audio settings. Pl ease see the AXIS Media C ontrol User’s Manual for more information. The AMC Control Panel is automatically installed on fi rst use, after whi ch it can be con fi gured. Open the AMC [...]

  • Page 14

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Media s treams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths a bove, although Axis does not guarantee this. Accessing audio strea[...]

  • Page 15

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Settin g up the pr oduct Setting up the product The Axis product can be con fi gured by users with administrator or operator rights. Click Setup in the top right-hand corner of t h eL i v eV i e wp a g e . • Administrators have unrestricted access to all s ettings. • Operators have access to all se[...]

  • Page 16

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Video and A udio Video and Audio The video and audio s ettings can be used to optimize v ide o a nd audio quality. You can con fi gure the following: • Video stream settings. See page 16 . •S t r e a m p r o fi les . See page 17 . • Camera settings. See pag e 17 . •V i e w a r e a s . S e e pa[...]

  • Page 17

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Video and A udio Image You can modify the image resolution and com pression, a nd rotate the image from the Imag e tab ( Video & Audio > Video Stream ). Setting the compression level affects the image quality and bandwi dth; the lower the compression , the higher the image quality with higher ban[...]

  • Page 18

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Video and A udio Capture mode C a p t u r em o d ed e fi nes how imag e da ta is taken from the image sensor in regard s to resolution and frame rate , prior itizing either one or the other. The capture mode is set the fi rst time the camera is accessed. See Con fi gure capture mod e, on page 9 . To [...]

  • Page 19

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Video and A udio • Auto to set the shutter speed automatically. If required, use Max shutter to limit the shutter speed to prevent the frame rate from being reduced. For example, to get 30 fps, set Max s hutter to 1/30. • Fixed to use a fi xed shutter speed. Gain , measured in decibel (dB), is the [...]

  • Page 20

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Video and A udio 2. Click Add . 3. The new view area appears under Selected view area . Enter a descriptive name in the Name fi el d. 4. Select an Aspect ratio and a Video stream resolution . 5. A new view area covers the whole image. Us et h em o u s et om o v ea n d r e s i z et h ev i e wa r e a . 6[...]

  • Page 21

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Video and A udio 3. On the Basic tab, set the zoom level using the slider. The buttons < and > move the zoom position one step in either direction. The buttons << and >> move the zoom position in multiple steps in either direction. 4. Click Perform auto focus to focus the cam era auto [...]

  • Page 22

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Video and A udio Audio Input An external microphone or a line source can be connected to the product’s Audio-in connector. Con fi gure the audio input settings under Video & Audio > Audio Settings . Source - Select Microphone for an external microphone or Line for a Line in device, e.g. an aud[...]

  • Page 23

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Live Vie w Con fi g Live View Con fi g You can customize the Live View page and alter it to suit your requirements. It is possible to de fi ne the following features of t h eL i v eV i e wp a g e . •S t r e a m P r o fi le. See page 17 . • Default Viewer for Browser. See page 23 . • Viewer Set[...]

  • Page 24

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Live Vie w Con fi g Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG) QuickTime H.264 Java applet A slower imaging alternative to AMC. Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher • JRE (J2SE) 5.0 o r higher Windows Int[...]

  • Page 25

    AXIS P3367–VE F ix ed Dome Netw ork Camer a PTZ (P an Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in at least one view area. For more information on view area s, see View Areas, on page 19 . Preset positi ons A preset position is a prede fi ned view that can be used to quickly steer the[...]

  • Page 26

    AXIS P3367–VE F ix ed Dome Netw ork Camer a PTZ (P an Tilt Zoom) Guard Tour A guard tour di spla ys the video stre am from different preset posi tions, one- by-one , in a predet ermined order or at rand om and for con fi gurable time periods. The enabled guard tour will keep running after the user has logge d off or closed the browser. T oa d da[...]

  • Page 27

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Detector s Detectors Camera Tampering Camera Tamper ing can generate an alarm w hene ver the camera is repositioned, or when the lens is c o vered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To con fi gure tamp ering: 1. Go to Detectors > Ca[...]

  • Page 28

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Detector s Set up motion detection To set up a motion detection Include Window, follow t hes e instructions: 1. Go to Detectors > Motion Detection . 2. Select a d es ire d resolution f or viewing while setting up Motio n Detection from the View in li st. 3. Select the Con fi gure Included Windows op[...]

  • Page 29

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Detector s Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving. Only ver y bright objects on a dark background trigger motion detectio n. Recommended values 5–15[...]

  • Page 30

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Applications Applications Third p arty applications can be uploaded to and installed on the Axis pro duct. For mo re inf orma tion, go to www.axis.com/applications To upload an application, go to Applications > Packages , click Browse to locate the fi le and then click Upload Package . Click on the [...]

  • Page 31

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Ev e n ts Events The Axis product can be con fi gured to perform actions w he n different events occur, for example , start a recording w hen motion is detected. The set of conditions that de fi nes how and when the action is triggere d is called an Action Rule . The action rule will apply at speci ?[...]

  • Page 32

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Ev e n ts For more information, see the online help . Recipients Recipients receive image fi les and noti fi cation messages. A recipient can be an FTP, HTTP or TCP server, a network share or an email address. TCP servers are used for noti fi cation m essages o nly. To add a recipient: 1. Go to Event[...]

  • Page 33

    AXIS P3367–VE F ix ed Dome Netw ork Camer a Re c o rd in g s Recordings T h eA x i sp r o d u c t c a nb ec o n fi gured to record video continuously or according to an action rule: • To start a continuous recording, see page 33 . • To set up action rule s, see pa ge 31 . • To access recordings, see Record ing List, on page 33 . •T o c o[...]

  • Page 34

    AXIS P3367–VE F ix ed Dome Netw ork Camer a System Options System Options Security Users User access control is enabled by default and can be con fi gured under System Options > Security > Users . A n administrator can set up other users by giving them user names and passwords. It i s also po ssible to allow anonymous viewer login, which m[...]

  • Page 35

    AXIS P3367–VE F ix ed Dome Netw ork Camer a System Options IEEE 802.1X IEEE 802.1X is a standard for port-based Network Admission Control p roviding secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol). To access a network protected by IEEE 802.1X, devices must auth enticate[...]

  • Page 36

    AXIS P3367–VE F ix ed Dome Netw ork Camer a System Options To change the date and time settings, select the preferred Time mode under New Serve r Time : • Synchronize with computer time sets date and time according to the computer’s clock. With this option, date a nd time are set once and will not be updated automatically. • Synchronize wit[...]

  • Page 37

    AXIS P3367–VE F ix ed Dome Netw ork Camer a System Options AXIS Video Hosting System (AVHS) AVHS used in conjunction with an AVHS service, provides easy and s ecure Internet access to live and recorded video accessible from any location. For more information and h elp to fi nd a local AVHS Service Provider go to www.axis.com/hosting AVHS is enab[...]

  • Page 38

    AXIS P3367–VE F ix ed Dome Netw ork Camer a System Options Link-Local IPv4 Address Link-Local Address is enabled by default and a ssigns the Axis product an additional IP address which can be used to a ccess the p roduct from other hosts on the same seg ment on the loca l network. The product can have a Link-Local IP and a static or DHCP-supplied[...]

  • Page 39

    AXIS P3367–VE F ix ed Dome Netw ork Camer a System Options Note This FTP server has nothing to do with the product’s ability to transfer images via FTP to other locations and servers. RTSP The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be changed under System Options >[...]

  • Page 40

    AXIS P3367–VE F ix ed Dome Netw ork Camer a System Options The following traps are available: •C o l d s t a r t •W a r m s t a r t •L i n k u p • Authentication failed SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required. To use SNMP v3, HTTPS must be e nabled, see HTT[...]

  • Page 41

    AXIS P3367–VE F ix ed Dome Netw ork Camer a System Options For more information, see the online help . Network Share Network share allows you to add network sto rage such as a NAS (Network Attached Storage) or any server that uses CIFS (Common Internet File System) and use them for storage of recordings. To add a network share: 1. Go to System Op[...]

  • Page 42

    AXIS P3367–VE F ix ed Dome Netw ork Camer a System Options • the IEEE 802.1X settings Click Default to reset all settings, including the IP address, to the f actory default values. This button should be used with caution. The Axis product can also be reset to factory d efault using the control button, see Reset to factory default settings, on p[...]

  • Page 43

    AXIS P3367–VE F ix ed Dome Netw ork Camer a System Options Advanced Scripting Scripting a llow s experienced users to customize and use their own scripts. Caution Improper use may cause unexpected behavio r a nd loss of contact with the Axis product. Axis strongly recommends that you do not use this function unless y ou understand the consequence[...]

  • Page 44

    AXIS P3367–VE F ix ed Dome Netw ork Camer a System Options 2. Press and hold the Control button and reconnect power (see Ha rdware overview, on page 4 ). 3. Keep the Control b utton pressed for about 15 seconds until the Status indicator fl ashes amber. 4. Release the Control button. The process is complete after about 1 minute (when the Status [...]

  • Page 45

    AXIS P3367–VE F ix ed Dome Netw ork Camer a T r oubleshooting Troubleshooting Checking the fi rmware Firmware is software that determines the functionali ty of networ k devices. One of your fi rst actions when troubleshooting a problem should be to check the current fi rmware version. The l ate st v er sion may contain a correction that fi xe[...]

  • Page 46

    AXIS P3367–VE F ix ed Dome Netw ork Camer a T r oubleshooting arp -s <IP address> <serial number> temp ping -s 408 <IP address> In Windows , type the following from a command/DOS prompt: arp -s <IP address> <serial number> ping -l 408 -t <IP address> 2. If the product does not reply within a few seconds, res ta[...]

  • Page 47

    AXIS P3367–VE F ix ed Dome Netw ork Camer a T r oubleshooting The product is accessible locally but not externally Router con fi guration To con fi gure your router to allow incoming data traf fi c to the Axis product, enable the NAT-traversal feature which will atte mpt to automatically con fi gure the router to allow access to the Axis prod[...]

  • Page 48

    AXIS P3367–VE F ix ed Dome Netw ork Camer a T r oubleshooting Status indicator LED is fl ashing red and the product is inaccessible A fi rmware upgrade has been interrupted or the fi rmware has othe rw ise been damaged See Emergency recovery p roced ure, on p age 45 . No images displayed on web page Problems w ith AXIS Media Control ( Internet[...]

  • Page 49

    AXIS P3367–VE F ix ed Dome Netw ork Camer a T r oubleshooting Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image. This means that if there a re sudden chang es in the lighting, motion detecti on may trigger mi sta ke nly. Lower the se nsitivity setting to avoid problems with [...]

  • Page 50

    AXIS P3367–VE F ix ed Dome Netw ork Camer a T echnical Speci fi cations Technical Speci fi cations Function/group Item Speci fi cations Models AXIS P3367–VE, 5 MP/HDTV 1080p, vandal-resistant, outdoor Image sensor Progressive scan R GB CMOS 1/3.2'‘ Lens Varifocal with remote zoom and focus, IR corrected, megapixel resolution 3 – 9 m[...]

  • Page 51

    AXIS P3367–VE F ix ed Dome Netw ork Camer a T echnical Speci fi cations Function/group Item Speci fi cations Audio streaming Two-way Audio compression A A CL C8k H z3 2k b i t / s , 1 6k H z6 4k b i t / s G.711 P CM 8 kHz 64 kbit/s G.726 ADPCM 8 kHz 32 kbit/s or 24 kbit/s Con fi gurable bit rate Audio Audio input/output External microphone inp[...]

  • Page 52

    AXIS P3367–VE F ix ed Dome Netw ork Camer a T echnical Speci fi cations Function/group Item Speci fi cations Casing Polycarbonate transparent cover Aluminum inner camera module with encapsulated electronics IP66– and NEMA 4X-rated, IK10 impact-resistant aluminum casing with integrated dehumidifying membrane Color: white NCS S 1002–B Process[...]

  • Page 53

    AXIS P3367–VE F ix ed Dome Netw ork Camer a T echnical Speci fi cations • High image res o lution and/or lower c omp ression levels result in larger images. Bandw idth affected. • Access by large numbers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected. • Simultaneous viewing of different streams ( resolution, compression) b[...]

  • Page 54

    User Manual Ver. M2.2 AXIS P3367– VE Fixed Dome Network Camera Date: July 2011 © Axis Communications AB, 2011 Part No. 43 973[...]