Axis Communications Q2901-E manual

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Table of contents for the manual

  • Page 1

    AXIS Q290 1-E T emperature Alarm Camera User Manual[...]

  • Page 2

    About this Document This manual is intended for administrators and users of AXIS Q290 1-E Temperature Alarm Camera, and is applicable to rmware 5.55 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-bas[...]

  • Page 3

    있 습 니 다 . 적 절히 접 지 된 STP (shielded twisted pair) 케 이 블 을 사 용 하 여 제 품 을 연 결 하 십 시 오 . Safety This product complies with IEC/EN/UL 60950-1 and IEC/EN/UL 60950-22, Safety of Information Technology Equipment. The product shall be grounded either through a shielded network cable (STP) or other approp[...]

  • Page 4

    AXIS Q2901-E T emperature Alar m Camera T able of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 5

    AXIS Q2901-E T emperature Alar m Camera T able of Contents Check the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Symptoms, P ossible Causes and Remedial Actions . . . . . . . . . . .[...]

  • Page 6

    AXIS Q2901-E T emperature Alar m Camera Hardware Overview Hardware Overview 4 5 6 3 2 1 7 8 1 P ower connector 2 I/O and audio terminal connector 3 Network connector 4 Status indicator LED 5 MicroSD memory card slot 6 Control button 7 Foot 8 Mounting bracket Connectors and Buttons For technical specications, see page 63 . Network Connector RJ45 [...]

  • Page 7

    AXIS Q2901-E T emperature Alar m Camera Hardware Overview • Input/Output (I/O) devices When connecting external equipment, a multi-connector cable (available from Axis) is required in order to maintain the product’s IP rating. For more information, see Multi-Connector Cable (sold separately) on page 58 . P ower Connector 2-pin terminal block fo[...]

  • Page 8

    AXIS Q2901-E T emperature Alar m Camera Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are • Internet Explorer ® with Windows ® • Safari ® with OS X ® and • Chrome TM or Firef[...]

  • Page 9

    AXIS Q2901-E T emperature Alar m Camera Access the Product Set the Root P assword To access the Axis product, you must set the password for the default administrator user root . This is done in the Congure Root P assword dialog, which opens when the product is accessed for the rst time. To prevent network eavesdropping, the root password can [...]

  • Page 10

    AXIS Q2901-E T emperature Alar m Camera Access the Product The Audio clip drop-down list allows you to play an audio clip from the Live View page. Select the audio clip and click the Play button. The product’s heater is controlled by the ambient temperature and is turned on and off automatically . If required, the heater can be activated manually[...]

  • Page 11

    AXIS Q2901-E T emperature Alar m Camera Access the Product Speaker button — Click to turn the speakers on or off. Microphone button – Click to mute or unmute the microphone. In Simplex - speaker only mode , the Microphone and T alk buttons must both be active to send audio to the Axis product. Click either button to stop audio transmission. Use[...]

  • Page 12

    AXIS Q2901-E T emperature Alar m Camera Media Streams Media Streams The Axis product provides several audio and video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of availa[...]

  • Page 13

    AXIS Q2901-E T emperature Alar m Camera Media Streams The AMC Control P anel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on rst use, after which it can be congured. Open the AMC Control P anel from: • Wind[...]

  • Page 14

    AXIS Q2901-E T emperature Alar m Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. Access Audio Streams The [...]

  • Page 15

    AXIS Q2901-E T emperature Alar m Camera Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access [...]

  • Page 16

    AXIS Q2901-E T emperature Alar m Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality . Y ou can congure the following: • Video stream settings. See page 16 . • Stream proles. See page 17 . • Camera settings. See page 18 . • Overlay image. See page 18 . • Privacy mask. S[...]

  • Page 17

    AXIS Q2901-E T emperature Alar m Camera Video and Audio • Overlay settings . See Overlay on page 18 . Click Save to apply the new settings. H.264 H.264, also known as MPEG-4 P art 1 0/AVC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as [...]

  • Page 18

    AXIS Q2901-E T emperature Alar m Camera Video and Audio For quick setup, use one of the predened stream proles. Each predened prole has a descriptive name, indicating its purpose. If required, the predened stream proles can be modied and new customized stream proles can be created. To create a new prole or modify an exist[...]

  • Page 19

    AXIS Q2901-E T emperature Alar m Camera Video and Audio Overlay Image An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is used to provide extra information or to mask a part of the image. Use a privacy mask to set up a dynamic mask which will always mask the specied part of monitored a[...]

  • Page 20

    AXIS Q2901-E T emperature Alar m Camera Video and Audio 2. Under Overlay Settings , select Include text . 3. Enter the modier #D and, optionally , additional text which will be displayed also when the action rule is not active. Create the action rule: 1. Go to Events > Action Rules 2. Click Add to create a new rule. 3. Select a Trigger and, o[...]

  • Page 21

    AXIS Q2901-E T emperature Alar m Camera Video and Audio Simplex — Network Camera microphone only - Audio captured by the product microphone is transmitted from the Axis product to one or more clients. To set the audio mode, go to Video & Audio > Audio Settings and select the desired mode from the Audio mode drop-down list. Audio Input Sele[...]

  • Page 22

    AXIS Q2901-E T emperature Alar m Camera Video and Audio Audio Clips An audio clip is a sound le that can be played when events occur or directly from the Live View page. The audio clip must rst be uploaded to the Axis product or recorded by a microphone connected to the product. To add, download, modify or remove audio clips, go to Video &[...]

  • Page 23

    AXIS Q2901-E T emperature Alar m Camera Ther mal Settings Ther mal Settings The thermal settings can be used to congure isothermal settings and set the temperature scale. • Isothermal settings. See page 23 . • Temperature scale. See page 25 . Isothermal Settings Isothermal settings are used to congure the colors in the image that visually[...]

  • Page 24

    AXIS Q2901-E T emperature Alar m Camera Ther mal Settings a b c d e f g 28˚C 25˚C 22˚C 28˚C 25˚C 22˚C 28˚C 25˚C 22˚C 28˚C 25˚C 22˚C 28˚C 25˚C 2 2 ˚ C 28˚C 2 5 ˚ C 2 2˚C 28˚C 25˚C 22˚C a Iso-Fire-WH b Iso-Fire-BH c Iso-Planck-WH d Iso-Axis-WH e Iso-Midrange-WH f Iso-Midrange-BH g Iso-Rainbow-WH Set up P alette To set up a palett[...]

  • Page 25

    AXIS Q2901-E T emperature Alar m Camera Ther mal Settings Temperature Scale Temperature data can be displayed in either Celsius or Fahrenheit. Select the temperature unit and click Save to apply the setting. The Axis product can automatically convert all temperature values that you have entered into the selected temperature scale. 25[...]

  • Page 26

    AXIS Q2901-E T emperature Alar m Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 17 . • Default Viewer for Browser . See page 26 . • Viewer Setting[...]

  • Page 27

    AXIS Q2901-E T emperature Alar m Camera Configure the Live View Page • Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer . The recordings are saved to the location specied in the AMC Control P anel. See AXIS Media Control (AMC) on page 12 . Temperature Settings To co[...]

  • Page 28

    AXIS Q2901-E T emperature Alar m Camera Detectors Detectors Temperature Detection Temperature detection is used to generate an alarm whenever the temperature changes according to dened conditions: • The temperature rises above a specied temperature • The temperature falls below a specied temperature • The temperature increases above [...]

  • Page 29

    AXIS Q2901-E T emperature Alar m Camera Detectors - Below (B) : T riggers if the temperature falls below the level (C) that you have set in the Detection T emperature eld. By default, minimum temperature in the zone is used as the base for temperature detection. - + 00000 00000 000 000 000 000 000 000 000 000 000 A C B B - Increase :Triggers if [...]

  • Page 30

    AXIS Q2901-E T emperature Alar m Camera Detectors - + - + - + E D D D D D F F D F F D F D t 0 t 1 t 2 t 3 t 4 G G G G G D: Actual temperature increase in the zone E: T emperature in the zone F: Y our temperature increase rate, expressed in degrees (°C or °F) per seconds G: Measurement point that triggers or untriggers an alarm Note By default, ma[...]

  • Page 31

    AXIS Q2901-E T emperature Alar m Camera Detectors 6. For detection type Increase : Enter the increase rate (F) in degrees per seconds in the Increase rate elds. - The Y-axis : the degrees in Celsius or Fahrenheit - The X-axis : the increase time in seconds - + F 7. Click Save to save your settings or continue to the Advanced Settings section to [...]

  • Page 32

    AXIS Q2901-E T emperature Alar m Camera Detectors - + 000 000 000 000 000 000 0 0 A C B D D t 0 t 1 t 2 t 3 t 4 4. If detection type Above (A) or Below (B) is selected: Enter a Delay Time (D) in seconds. Note Alarms are triggered after the Delay time (D) has elapsed. In the example, an Above alarm is triggered between t1 and t2. A Below alarm is tr[...]

  • Page 33

    AXIS Q2901-E T emperature Alar m Camera Detectors Material Emissivity Asphalt 0.93 Charcoal 0.96 Cloth 0.95 Concrete 0.94 Foodstuff 0.80-0.90 Graphite 0.97 Metals (unoxidized) <0.1 0 Oil paint (value may vary depending on paint types) 0.92-0.96 P aints (value may vary depending on color) 0.90-0.96 Plastics (value may vary depending on surface ?[...]

  • Page 34

    AXIS Q2901-E T emperature Alar m Camera Detectors Note • Using the motion detection feature may decrease the product’s overall performance. • The position of the Motion Detection Window is relative to the orientation of the Camera. Changing the orientation of the camera will also change the position of the Motion Detection Window . Set Up Mot[...]

  • Page 35

    AXIS Q2901-E T emperature Alar m Camera Detectors 2. Set the audio alarm level and click Save. 3. Go to Events > Action Rules and set up an action rule, see Set Up Action Rules on page 38 . Detected audio is indicated by colored peaks in the Activity indicator . An event is triggered when detected audio rises above or falls below the threshold v[...]

  • Page 36

    AXIS Q2901-E T emperature Alar m Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applicat[...]

  • Page 37

    AXIS Q2901-E T emperature Alar m Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . AXIS Video Motion Detection The application AXIS Video Motion Detection is included in this product. AXIS Video Mo[...]

  • Page 38

    AXIS Q2901-E T emperature Alar m Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called an a[...]

  • Page 39

    AXIS Q2901-E T emperature Alar m Camera Events - Live Stream Accessed – Trigger the rule when any stream is accessed and during edge storage playback. This can for example be used to send notications. - Motion Detection – T rigger the rule when motion is detected. See Motion Detection on page 33 . - Shock Detection – Trigger the rule when [...]

  • Page 40

    AXIS Q2901-E T emperature Alar m Camera Events • Output P ort – Activate an I/O port to control an external device. • Overlay T ext – Display an overlay text. See Use Overlay T ext in an Action Rule on page 19 . • Play Audio Clip – See Audio Clips on page 22 . • Record Video – Record video and audio to a selected storage. To record [...]

  • Page 41

    AXIS Q2901-E T emperature Alar m Camera Events address, port and authentication method. Optionally , select Use encryption to send emails over an encrypted connection. The server certicate can be validated using the certicates available in the Axis product. For information on how to upload certicates, see Certicates on page 46 . Create [...]

  • Page 42

    AXIS Q2901-E T emperature Alar m Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 42 . • To set up action rules, see page 38 . • To access recordings, see Recording List on page 42 . • To congure camera controlled stor[...]

  • Page 43

    AXIS Q2901-E T emperature Alar m Camera Recordings 5. Click Save to save and start the recording. 43[...]

  • Page 44

    AXIS Q2901-E T emperature Alar m Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. T o switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language [...]

  • Page 45

    AXIS Q2901-E T emperature Alar m Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that a[...]

  • Page 46

    AXIS Q2901-E T emperature Alar m Camera System Options 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address eld in a browser , enter https:// fo[...]

  • Page 47

    AXIS Q2901-E T emperature Alar m Camera System Options To install a self-signed certicate: 1. Go to Setup > System Options > Security > Certicates . 2. Click Create self-signed certicate and provide the requested information. To create and install a CA-signed certicate: 1. Create a self-signed certicate as described above. 2[...]

  • Page 48

    AXIS Q2901-E T emperature Alar m Camera System Options Network Basic T CP/IP Settings The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously , and at least one version must always be enabled. IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP [...]

  • Page 49

    AXIS Q2901-E T emperature Alar m Camera System Options ping -l 408 -t <IP address> Windows example (this may require that you run the command prompt as an administrator) arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125 4. Check that the network cable is connected and then restart the product by disconnecting and reconnectin[...]

  • Page 50

    AXIS Q2901-E T emperature Alar m Camera System Options Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the rst part of a fully qualied domain name, for example, myserver is the host name in the fully qualied domain name myserver[...]

  • Page 51

    AXIS Q2901-E T emperature Alar m Camera System Options Note • For NAT traversal to work, this must be supported by the router . The router must also support UPnP TM . • In this context, router refers to any network routing device such as a NA T router , Network router , Internet Gateway , Broadband router , Broadband sharing device, or a softwa[...]

  • Page 52

    AXIS Q2901-E T emperature Alar m Camera System Options SMTP (email) To send email messages from the Axis product via SMTP (Simple Mail Transfer Protocol), an SMTP mail server must be set up. This is done under System Options > Network > SMTP (email) . Enter the host names or IP addresses and port numbers for the primary and secondary mail ser[...]

  • Page 53

    AXIS Q2901-E T emperature Alar m Camera System Options Bonjour The Axis product includes support for Bonjour . Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol. Bonjour can be disabled under System Options > Network > Bonjour . Storage SD Card NO NO NO TICE TIC[...]

  • Page 54

    AXIS Q2901-E T emperature Alar m Camera System Options The Axis product can be congured to automatically format SD cards that are inserted into the product. If autoformat is enabled and an SD card is inserted, the product will check if the SD card has the ext4 le system. If the card has a different le system, the card will automatically be[...]

  • Page 55

    AXIS Q2901-E T emperature Alar m Camera System Options P orts & Devices I/O P orts P ort Status The list on the System Options > P orts & Devices > Port Status page shows the status of the product’s input and output ports. Maintenance The Axis product provides several maintenance functions. These are available under System Options &[...]

  • Page 56

    AXIS Q2901-E T emperature Alar m Camera System Options Logs & Reports The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query . System Log - Provides information about system events. Ac[...]

  • Page 57

    AXIS Q2901-E T emperature Alar m Camera System Options Reset to Factory Default Settings Important Reset to factory default should be used with caution. A reset to factory default will reset all settings, including the IP address, to the factory default values. Note The installation and management software tools are available on the CD supplied wit[...]

  • Page 58

    AXIS Q2901-E T emperature Alar m Camera Multi-Connector Cable (sold separately) Multi-Connector Cable (sold separately) When connecting external equipment to the Axis product, a multi-connector cable (available from Axis) is required in order to maintain the product’s IP rating. The multi-connector cable can be purchased from your Axis reseller .[...]

  • Page 59

    AXIS Q2901-E T emperature Alar m Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular prob[...]

  • Page 60

    AXIS Q2901-E T emperature Alar m Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .axis.com/techsup/ Symptoms, P ossible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping T[...]

  • Page 61

    AXIS Q2901-E T emperature Alar m Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer . No H.264 displayed in the c[...]

  • Page 62

    AXIS Q2901-E T emperature Alar m Camera Troubleshooting P oor audio quality Stuttering Reduce the number of listeners and viewers. Decrease image resolution and compression. Unsynchronized audio and video using H.264 Synchronize the product’s date and time settings with an NTP server . Go to Setup > System Options > Date & Time . Distor[...]

  • Page 63

    AXIS Q2901-E T emperature Alar m Camera T echnical Specifications T echnical Specifications Function/group Item Specications Model AXIS Q290 1–E Image sensor Uncooled Micro bolometer 336x256 pixels, pixel size 17 µm Spectral range: 8-14 µm Lens 9 mm: f 1.25 FoV horizontal 35°, vertical 27°; min. focus distance: 2.1 m (78.7 in) 19 mm: f 1[...]

  • Page 64

    AXIS Q2901-E T emperature Alar m Camera T echnical Specifications Function/group Item Specications Security P assword protection, IP address ltering, IEEE 802.1X* network access control, HTTPS* encryption, digest authentication, user access log, centralized certicate management. Supported protocols IPv4/v6, HTTP , HTTPS*, SSL/TLS*, QoS La[...]

  • Page 65

    AXIS Q2901-E T emperature Alar m Camera T echnical Specifications Function/group Item Specications Operating conditions Temperature: -40 ºC to 60 ºC (-40 ºF to 140 ºF) Humidity: 1 0-85% RH (condensing) Storage conditions -40 ºC to 70 ºC (-40 ºF to 158 ºF) Approvals EN 55022 Class B EN 50 12 1-4 EN 6 1 000-3-2 EN 6 1 000-3-3 EN 6 1 000-6[...]

  • Page 66

    AXIS Q2901-E T emperature Alar m Camera T echnical Specifications Connectors P ower Connector 2-pin terminal block for power input. Use a Safety Extra Low V oltage (SELV) compliant limited power source (LPS) with either a rated output power limited to ≤ 100 W or a rated output current limited to ≤ 5 A. Important If a DC power supply is used to[...]

  • Page 67

    User Manual V er . M1.13 AXIS Q2901-E T emperature Alarm Camera Date: February 20 15 © Axis Communications AB, 20 14 P art No. 60635[...]