Axis Communications 215 PTZ-E manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Axis Communications 215 PTZ-E, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Axis Communications 215 PTZ-E one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Axis Communications 215 PTZ-E. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Axis Communications 215 PTZ-E should contain:
- informations concerning technical data of Axis Communications 215 PTZ-E
- name of the manufacturer and a year of construction of the Axis Communications 215 PTZ-E item
- rules of operation, control and maintenance of the Axis Communications 215 PTZ-E item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Axis Communications 215 PTZ-E alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Axis Communications 215 PTZ-E, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Axis Communications service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Axis Communications 215 PTZ-E.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Axis Communications 215 PTZ-E item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    AXIS 215 PTZ/ AXIS 215 PTZ-E Network Camera User’s Manual[...]

  • Page 2

    AXIS COMMUNICATIONS <Product Name> Quick U ser’s Guide 2 About This Document This manual is inte nded for administrato rs and users of the AXI S 215 PTZ/ AXIS 215 PTZ-E N etwork Camera, and is appl icable for software re lease 4.40. Previous experi ence of networking will be of use when installi ng and using this prod uct. Some kn owledge o[...]

  • Page 3

    AXIS 215 PTZ/AXIS 215 PTZ-E - Table of Contents 3 Accessing the camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Accessing from a browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 [...]

  • Page 4

    AXIS 215 PTZ/AXIS 215 PTZ-E - Accessing the camera 4 Accessing the camera The AXIS 215 PTZ/AXIS 215 PTZ-E can be used with most standard operating system s and supports Microsoft Internet Explorer 6.x or later, Netscape 7.x or later and Mozilla 1.4 or later. The AXIS 215 PTZ-E Network Camera doe s not support audio and does not have I/O ports. All [...]

  • Page 5

    AXIS 215 PTZ/AXIS 215 PTZ-E - Accessing the camera 5 The Live View page The following provides an overview of each button on the Live Vi ew page. If the AXIS 215 PTZ/AXIS 215 PTZ-E has been customized, the buttons will be displayed accordingly: The Video Format drop-down list allows the vide o format on the Live View page to be temporarily changed.[...]

  • Page 6

    AXIS 215 PTZ/AXIS 215 PTZ-E - Accessing the camera 6 The control panel Click the Ctrl panel button to display the control pane l, where the following settings are available: • Auto focus - automatically adjusts the image focus. • Backlight comp - enabling backlight compensation mak es the subject clearer if the image background is too brig ht, [...]

  • Page 7

    AXIS 215 PTZ/AXIS 215 PTZ-E - Accessing the camera 7 PTZ Control Que ue Only one user can use the Pan/Tilt/Zoom controls at an y one time. When multiple us ers are accessing the AXIS 215 PTZ/AXIS 215 PTZ-E’s Live View page, they can be placed in the PTZ control queue and assigned a set period of time during which they have the use of th e PTZ con[...]

  • Page 8

    AXIS 215 PTZ/AXIS 215 PTZ-E - Video and Audio Streams 8 Video and Audio Streams The AXIS 215 PTZ/AXIS 215 PTZ-E provides several different image and video formats. The type to use depends on your requirements and on the properties of your network. The Live View page in the AXIS 215 PTZ/AXIS 215 PTZ-E provides access to Motion JPEG and MPEG-4 video [...]

  • Page 9

    AXIS 215 PTZ/AXIS 215 PTZ-E - Video and Audio Streams 9 MPEG-4 protocols and communication methods To deliver live streaming video over IP networks, various combinations of transport protocols and broadcast methods are employed. • RTP (Realtime Transport Protocol) is a protoco l that allows programs to ma nage the real-time transmission of multim[...]

  • Page 10

    AXIS 215 PTZ/AXIS 215 PTZ-E - Video and Audio Streams 10 Other methods of accessing the video stream Video/images from the AXIS 215 PTZ/AXIS 215 PTZ-E can also be accessed in the following ways: • If supported by the client, the AXIS 215 PTZ/AXIS 215 PTZ-E can use Motion JPEG server push to display video. This option maintains an open HTTP connec[...]

  • Page 11

    AXIS 215 PTZ/AXIS 215 PTZ-E - Setup 11 Setup The AXIS 215 PTZ/AXIS 215 PTZ-E is configured from the setup tools, which are available from the link in the web interface. The setup tools can be used by: • admin istrators , who have unrestricted ac cess to all the Setup tools • operators , who have access to the Video & Image, Live View Config[...]

  • Page 12

    AXIS 215 PTZ/AXIS 215 PTZ-E - Setup 12 Video & Image settings The following descriptions offer examples of th e available features in the AX IS 215 PTZ/AXIS 215 PTZ-E. For details of each setting, please refer to the online help files . To optimize the video images to your requirements, modify the following settings under Image Appear ance : No[...]

  • Page 13

    AXIS 215 PTZ/AXIS 215 PTZ-E - Setup 13 For a preview of the image and overl ay settings before saving, click Test . When you are satisfied with the settings, click Save . Please use the online help files for more information. Overlay Image Settings An overlay image is an image included in the video ima ge. This might, for example, be your own compa[...]

  • Page 14

    AXIS 215 PTZ/AXIS 215 PTZ-E - Setup 14 • Image freeze on PTZ - freeze the image either during pan, tilt, zoom movement or between preset positions only. Once the camera has reache d its position, the current image is shown. MPEG-4 Settings The AXIS 215 PTZ/AXIS 215 PTZ-E supports the following different MPEG-4 profiles and levels: Level 5 is pref[...]

  • Page 15

    AXIS 215 PTZ/AXIS 215 PTZ-E - Setup 15 Audio Settings (AXIS 215 PTZ only) This section describes how to configure the basi c audio settings for the AXIS 215 PTZ, e.g. set the communication mode and adjust the sound levels in the microphone and speaker. Enable Audio Check the En able Audio checkbox to enable the audio functionality. Audio Channels T[...]

  • Page 16

    AXIS 215 PTZ/AXIS 215 PTZ-E - Setup 16 If Microphone is selected - set the Input sensitivity to: • High if the connected microphone is an ordinary (unam plified) microphone, e.g. a computer mic or clip-on mic. • Low if the connected microphone has a built-in line amplifier . Enable microphone power - microp hone power should only be used with a[...]

  • Page 17

    AXIS 215 PTZ/AXIS 215 PTZ-E - Setup 17 Advanced Audio Settings (AXIS 215 PTZ only) The Advanced Audio settings allows you to tune the ex ternal microphone connect ed to the AXIS 215 PTZ to suit your environment. Enable speech filte r improves the sound quality when the microphone is placed close to the person talking and can also help reduce backgr[...]

  • Page 18

    AXIS 215 PTZ/AXIS 215 PTZ-E - Setup 18 Live View Config - Live View Layout These are the tools for determinin g the layout of the Live View page. The layout can be set in 3 ways: • Use Axis look - the layout is unchanged. • Use custom settings - modify the default page with your own color s, images etc. Click the Configure button and see the fo[...]

  • Page 19

    AXIS 215 PTZ/AXIS 215 PTZ-E - Setup 19 Show Setup link Note that unchec king the box for Show set up link will remove the setup link from the camera’s Home Page. The setup to ols will then only be accessib le by entering the full setup address into the address/UR L field of a browser, i.e. Own Home Page To use a previously uploaded web pa ge as t[...]

  • Page 20

    AXIS 215 PTZ/AXIS 215 PTZ-E - Setup 20 When using Microsoft Internet Explorer (IE) for Windows, select your pref erred method of viewing moving images. The options are: • AMC (A ctiveX) - this is the best choice for fast image updating in Internet Explorer for Windows, but might not be possible on computers that have restriction on the installati[...]

  • Page 21

    AXIS 215 PTZ/AXIS 215 PTZ-E - Setup 21 PTZ Configuration Preset Positions A preset position is a pre-de fined camera view than can qu ickly and easily be viewed. From P reset Position Setup , use the Pan, Tilt and Zoom (PTZ) contro ls to steer the camera to the required position. When satisfied with the came ra's position, enter a descriptive [...]

  • Page 22

    AXIS 215 PTZ/AXIS 215 PTZ-E - Setup 22 Movement prediction after Auto-flip - the camera will attempt to pr edict the new position in the pan movement, after compensating for the slight delay while th e camera changes direction af ter an Auto-flip. This is useful for e.g. tracking moving objects or persons when using the joystick or emulated joystic[...]

  • Page 23

    AXIS 215 PTZ/AXIS 215 PTZ-E - Event Configuration 23 Event Configuration This section describes how to configure the AXIS 215 PTZ/AXIS 215 PTZ-E for alarm and event handling. The AXIS 215 PTZ/AXIS 215 PTZ-E can be configured to pe rform certain actions when certain types of events occur. Event Servers Event Servers are used, e.g. for receiving uplo[...]

  • Page 24

    AXIS 215 PTZ/AXIS 215 PTZ-E - Event Configuration 24 Event Types An Event Type is a set of parameters describing how and when the AXIS 215 PTZ/AXIS 215 PTZ-E is to perform certain actions. Example: If somebody passes a connected sens or and an event type has been configured to ac t on this, the camera can e.g. record and save images to an FTP serve[...]

  • Page 25

    AXIS 215 PTZ/AXIS 215 PTZ-E - Event Configuration 25 Pre-trigger and Post-t rigger buffers This function is very useful when checking to see wh at happened immediately before and after a trigger, e.g. 2 minutes before and after a door has been opened. Check the Upload images checkbox under Event Type s > Add Triggered... > When Triggered... t[...]

  • Page 26

    AXIS 215 PTZ/AXIS 215 PTZ-E - Event Configuration 26 How to configure Motion Dete ction This example describes how to configure motion detection: 1. Click Motion Detect ion in the Event Configuration menu. 2. Click the Configure Included Windows radio button. 3. Click New . 4. Enter a descriptive name of your choice under Windows name . 5. A djust [...]

  • Page 27

    AXIS 215 PTZ/AXIS 215 PTZ-E - System Options 27 System Options Security User access control is enabled by defaul t, the administrator sets the root pass word on first access. Other users are authorized with user names and passwords, or the admini strator can choose to allow anonymous viewer login to the Live View page, as described below: Users - t[...]

  • Page 28

    AXIS 215 PTZ/AXIS 215 PTZ-E - System Options 28 1. Click either Create self-signed certificate or Create Certificate Request and enter the re quired information in the provided fields. 2. Click OK . 3. Create self-si gned certificate generates and installs a certific ate which will be displayed under Installed Certificate . Create Certificate Reque[...]

  • Page 29

    AXIS 215 PTZ/AXIS 215 PTZ-E - System Options 29 Date & Time Current Server Time - displays the current date and time (24h cloc k). If this has not been configured, the time displayed is the default setting. The time can be displayed in 12h clock format in the Overlay Images (see below). New Server Time - Select your time zone from the drop-down[...]

  • Page 30

    AXIS 215 PTZ/AXIS 215 PTZ-E - System Options 30 The domain name currently regist ered at the A xis Inte rnet Dynamic DNS service fo r your product can at any time be removed. To do this click Settings... and follow the instructions. For more information, please re fe r to the online help files Advanced TCP/IP Settings DNS Configurat ion - DNS (Doma[...]

  • Page 31

    AXIS 215 PTZ/AXIS 215 PTZ-E - System Options 31 Alternative HTTP port - Select this option to manua lly define an external HTTP port. Enter the port number in the field provided. If no port is entered here a port numb er will automatically be sele cted when NAT traversal is enabled. FTP - The F TP server running in the AXIS 215 PTZ/AXIS 215 PTZ-E e[...]

  • Page 32

    AXIS 215 PTZ/AXIS 215 PTZ-E - System Options 32 Network - SNMP The Simple Network Manageme nt Protocol (SNMP) allows remote management of network devices. Depending on the level of security required, select th e version of SNMP to use. The three levels of security are: • SNMP V1 - includes no security . • SNMP V2c - uses simple security . The c[...]

  • Page 33

    AXIS 215 PTZ/AXIS 215 PTZ-E - System Options 33 Maintenance • Restart - the unit is restarted without ch anging any of the settings. Use this method if the unit is not behav - ing as expected. • Re store - the unit is restarted and most current settings are reset to factory default values. The settings that will not be reset are as follows: •[...]

  • Page 34

    AXIS 215 PTZ/AXIS 215 PTZ-E - System Options 34 Support The support overview page provides valuable inform ation on troubleshooting and contact information, should you require technic al assistance. Support - System Overview is a quick look over the camera’s status and settings. Information that can be found here includes the came ra’s Firmware[...]

  • Page 35

    AXIS 215 PTZ/AXIS 215 PTZ-E - Unit Connectors 35 Unit Connectors This section describes the following: • The I/O terminal block (for AXIS 2 15 PTZ only) •L E D i n d i c a t o r s • P ower connection Note: AXIS 215 PTZ-E does not support audio and does n ot have I/O ports. I/O terminal connector (f or AXIS 215 PTZ only) Used in applications f[...]

  • Page 36

    AXIS 215 PTZ/AXIS 215 PTZ-E - Connection diagram 36 Power connector - Min i DC connector 12V DC ± 5% , max 11.5W. See product label for ± connection. Audio in - 3.5mm input for a mono microphone, or a line-in mono signal (left channel is used from a stereo signal). Audio out - Audio output (line level) that can be connected to a public address (P[...]

  • Page 37

    AXIS 215 PTZ/AXIS 215 PTZ-E - Troubleshooting 37 Troubleshooting Checking the Firmware The firmware is software that determines the functi onality of the AXIS 215 PTZ/AXIS 215 PTZ-E. When you download firmware from the Axis Website, your Axis pr oduct will receive the latest available functionali ty. One of your first actions when troubl eshooting [...]

  • Page 38

    AXIS 215 PTZ/AXIS 215 PTZ-E - Troubleshooting 38 Customer Services If you contact the Axis support desk, please help us help you resolve your problems expediently by providing a server report, log file and a br ief description of the problem. Server Report - go to Setup > System Options > Support Overview . The server report contains importan[...]

  • Page 39

    AXIS 215 PTZ/AXIS 215 PTZ-E - Troubleshooting 39 Symptoms, Possible Causes and Remedial Actions Problems se tting the IP address Using ARP Ping The IP address must be set within t wo minutes after the pow er has been applied to the AX IS 215 PTZ/AXIS 215 PTZ-E, restart the server and try again. Also , make sure the ping length is set to 408. The AX[...]

  • Page 40

    AXIS 215 PTZ/AXIS 215 PTZ-E - Troubleshooting 40 For additional assistance, pleas e contact your reselle r or check the product’s support pages on the Axis Website at http://www.axis.com/techsup Video Image Problems Distorted colors Problems may occur if t he image contains no white color at a ll, or if the dominant color is not white. In these c[...]

  • Page 41

    AXIS 215 PTZ/AXIS 215 PTZ-E - Technica l Specifications 41 Technical Specifications Item Specification Models • AXIS 215 PTZ - 60Hz • AXIS 215 PTZ - 50Hz • AXIS 215 PTZ-E 60Hz(NTSC) • AXIS 215 PTZ-E 50Hz (PAL) Image sensor 1/4” sony Interlaced CCD Lens F1.6-F2.7 f=3.8-46mm Automatic day/night Autofocus Focus range: 300 mm (wide) or 1000 m[...]

  • Page 42

    AXIS 215 PTZ/AXIS 215 PTZ-E - Technica l Specifications 42 Shutter time • NTSC: 4/3 - 1/50000 sec • PAL: 8/5 - 1/50000 sec Audio (AXIS 215 PTZ only) Two-way (full or half duplex) or one-way G.711 PCM 64kbit/s, G.726 ADPCM 32 or 24 kbit/s Requires external microphone or line in. Mono audio output (line level) connect s to PA system or acti ve sp[...]

  • Page 43

    AXIS 215 PTZ/AXIS 215 PTZ-E - Technica l Specifications 43 System integration support • Open API for application integration, including AXIS VAPIX API*, AXIS Media Control SDK*, event trigger data in video stream • Quality of Service (QoS) Layer 3, DiffS erv Model • Watchdog ensures continuous operation, event notifications can be monitored b[...]

  • Page 44

    AXIS 215 PTZ/AXIS 215 PTZ-E - Technica l Specifications 44 File sizes The AXIS 215 PTZ/AXIS 215 PTZ-E delivers the following file sizes (PAL) : The AXIS 215 PTZ/AXIS 215 PTZ-E deliv ers the following file sizes (NTSC) : General performance considerations When setting up the camera, it is important to cons ider how various settings and situations wi[...]

  • Page 45

    AXIS 215 PTZ/AXIS 215 PTZ-E - Technica l Specifications 45 Important! •The figures displayed here are the values as delivered by the camera. If other restrictions ar e currently in force, (e.g. band - width limitation) these values might not correspond to those actually received by the client. •For Motion JPEG, these values will only be accurat[...]

  • Page 46

    AXIS 215 PTZ/AXIS 215 PTZ-E - Technica l Specifications 46 For MPEG-4, if there is only limited bandwidth available, and if this is more importa nt than the image quality, using a constant bit rate (CBR) is r ecommended. Use a variable bit rate (V BR) if the image quality needs to be maintained at a higher level. If su pported on the network, consi[...]

  • Page 47

    AXIS COMMUNICATIONS <Product Name> Quick U ser’s Guide 47 AXIS 215 PTZ/ AXIS 215 PTZ-E - Glossary of Terms Glossary of Terms ActiveX - A standard that enables software components to interact w ith one another in a networked environment, regardless of the language(s) used to create them. Web browsers may come into contact with ActiveX contro[...]

  • Page 48

    AXIS COMMUNICATIONS <Product Name> Quick U ser’s Guide 48 AXIS 215 PTZ/ AXIS 215 PTZ-E - Glossary of Terms firewall can be software running on a computer, or i t can be a standalone hardware device. Focal length - Measured in millimeters, the focal length of a camera lens d etermines the width of the horizontal field of view, w hich in turn[...]

  • Page 49

    AXIS COMMUNICATIONS <Product Name> Quick U ser’s Guide 49 AXIS 215 PTZ/ AXIS 215 PTZ-E - Glossary of Terms Monitor - A monitor is very similar to a standard television set, but lacks the electronics to pick up regular television signals. Motion JPEG - Motion JPEG is a simple compression/dec ompression technique for networked video. Latency [...]

  • Page 50

    AXIS COMMUNICATIONS <Product Name> Quick U ser’s Guide 50 AXIS 215 PTZ/ AXIS 215 PTZ-E - Glossary of Terms a starting point for negotiating transports such as RTP, multicast and Unicast, and for negotiating codecs. RTSP can be considered a "remote control" for controlling the media stream deli vered by a media server. RTSP servers[...]

  • Page 51

    AXIS COMMUNICATIONS <Product Name> Quick U ser’s Guide 51 AXIS 215 PTZ/ AXIS 215 PTZ-E - Glossary of Terms WINS (Windows Internet Naming Service) - Part of the Microsoft Windows NT Server, WINS manages the association of workstation names and locations with IP addresses, without the user or administrator having to be involved in each config[...]

  • Page 52

    AXIS 215 PTZ/AXIS 215 PTZ-E - Index 52 Index 4CIF de-interlacing 12 802.1x 28 A Accessing the video stream 10 Action 23 Action Buttons 19 Active/Inactive 19 Administrator 27 Administrators 11 Advanced Simple profile 8 Alarm 23, 25, 35 AMC 6, 9 ARP/Ping 29 Audio 15 Audio input 15 Audio mode 15 Audio output 16 Auxiliary Power 35 AXIS Media Control 15[...]

  • Page 53

    AXIS 215 PTZ/AXIS 215 PTZ-E - Index 53 P Pan/Tilt/Zoom Control Queue 7 Password 4 Pinout - I/O con nectors 35 Port Status 26 Ports & Devices 32 Post-trigger Buffer 25 Pre-trigger Buffer 25 PTZ Commands 19 Pulse 5, 19 Push to talk 15 Q QoS 31 R RADIUS 28 Referrals 27 Reset Button 34 Resolution 12 Restart 33 Restore 33 Rotate Image 12 RTP 9 RTP ([...]