Avaya SBM24 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Avaya SBM24, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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First and foremost, an user manual of Avaya SBM24 should contain:
- informations concerning technical data of Avaya SBM24
- name of the manufacturer and a year of construction of the Avaya SBM24 item
- rules of operation, control and maintenance of the Avaya SBM24 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Avaya SBM24 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Avaya SBM24, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Avaya service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Avaya SBM24.

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It is mostly in the manuals where we will find the details concerning construction and possibility of the Avaya SBM24 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Avaya one-X™ Deskphone Edition for SBM24 Button Module User Guide 16-300701 Issue 1 July 2006[...]

  • Page 2

    © 2006 A vaya Inc. All Right s Reserved. Notice While reasonable ef forts were made to ensure that the information in this document was complete and accurate at the time of printi ng, Avaya Inc. ca n assume no liability for any errors. Chan ges and corrections to the information in this document may be incorporated in futur e releases. For full le[...]

  • Page 3

    Issue 1 July 2006 3 Introduction to the SBM24 B utton Module . . . . . . . . . . . . . . . . . 5 Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Abbreviated Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Accessing Features . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 4

    Contents 4 Av aya one-X™ Deskphone Edition for SBM2 4 Button Module User Guide[...]

  • Page 5

    Issue 1 July 2006 5 Introduction to the SBM24 Button Module The SBM24 Button Module extends the number of call appearances and feature buttons on your telephone. It provides 24 additio nal lines for incoming calls, outgoing calls, and calling features. T ypical uses are: ● to provide additional lines for calls bridged from one or more other e xte[...]

  • Page 6

    Introduction to the SBM24 Button Mod ule 6 Av aya one-X™ Deskphone Edition for SBM2 4 Button Module User Guide Answering a Call An incoming call on a button mo dule line displays the in coming call icon . When you answer the call, the icon changes to , a nd the telephone screen displays the call. Press the flashing line button on the Butto n Modu[...]

  • Page 7

    Personal Settings Issue 1 July 2006 7 Personal Settings Personalizing Button Labels Y our Button Module has labels preset by your administrator . Y ou can change these labels to make them clearer or more useful to you. ! CAUTION: CAUTION: Do not use the Button Module to personalize or restore a label. Be sure the telephone displays the Phone scr ee[...]

  • Page 8

    Introduction to the SBM24 Button Mod ule 8 Av aya one-X™ Deskphone Edition for SBM2 4 Button Module User Guide Restoring a single la bel to it s default 1. Press A vaya Menu . 2. Press Det ails or OK . 3. Scroll to Application Settings and press Det ails or OK . 4. Select Personalize Labels... and press Change or OK . 5. With the Phone screen dis[...]

  • Page 9

    Personal Settings Issue 1 July 2006 9 Adjusting the Button Module Contrast 1. Press A vaya Menu . 2. Press Det ails or OK . 3. Scroll to Screen & Sound Option s and press Det ails or OK . 4. Scroll to Contrast and press Chang e or OK . 5. Select Module . 6. Use the horizont al arrow keys to adjust the contra st. 7. Press Save .[...]

  • Page 10

    Introduction to the SBM24 Button Mod ule 10 Ava ya one-X™ Deskphone Edition f or SBM24 Button Module Use r Guide[...]