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ATEN ACS1208 manual

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Table of contents for the manual

  • Page 1

    PS/2 KVM Switch ACS1208 ACS1216 User Manual www.aten.com acs1208-1216.book Page i Frid ay, April 27, 2007 3: 23 PM[...]

  • Page 2

    ACS1208 / ACS1216 User Manual ii FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which cas e the user may be required to tak e adequate measures. This equipment has been test ed and found to comply with the limit s for a Class A digital device, pursuant to Part 15 of the FCC Rul[...]

  • Page 3

    ACS1208 / ACS1216 User Manual iii User Information Online Registration Be sure to register your product at our online support center:  International – http :/ /supp ort.aten.com  North America – http ://www .aten-usa.com/product_registratio n T echnical Suppo rt User Notice All information, docum entation, and specifications contained in [...]

  • Page 4

    ACS1208 / ACS1216 User Manual iv Safety Instructions General  Read all of these instructions. Save them for future reference.  Follow all warn ings and instru ctions marked on the device.  Do not place the device on any unstable su rface (cart, stand, table, etc.). If the device falls, serious damage will result.  Do not use the device [...]

  • Page 5

    ACS1208 / ACS1216 User Manual v  Position system cables and power cable s carefully; Be sure that nothing rests on any cables.  When connecting or d isconnecting power to hot-pluggab le power supplies, observe the foll owing guidelines:  Install the powe r su pp l y before connecting the power cable to the power supply .  Unplug the pow[...]

  • Page 6

    ACS1208 / ACS1216 User Manual vi Rack Mounting  Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor , and that the full weight of the rack rests on the floor . In stall front and side stabil izers on a si ngle rack or front stabilizers for joined mu ltiple r acks before working on th e rack. [...]

  • Page 7

    ACS1208 / ACS1216 User Manual vii Package Contents  1 ACS1208 or ACS1216 KVM Switch  2 Custom KVM Cable Sets (2L-5202P)  1 Firmware Upgrad e Cable  1 Power Adapter  1 Rack Mount Kit  1 User Manual Check to make sure that all the components are present and that nothing got damaged in shipping. If you encount er a prob lem, cont act[...]

  • Page 8

    ACS1208 / ACS1216 User Manual viii Content s FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii SJ/T 11364-2006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 9

    ACS1208 / ACS1216 User Manual ix Skip Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Hotkey Beeper Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Hotkey Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 4. OSD Operation OS[...]

  • Page 10

    ACS1208 / ACS1216 User Manual x About this Manual This User Manual is provided to help you get the most from your c/c system. It covers all aspects of installation, confi guratio n and operation. An overview of the information found in the manual is provi ded below. Chapter 1, Introduction, introdu ces you to the ACS1208 / ACS1216 system. Its purpo[...]

  • Page 11

    ACS1208 / ACS1216 User Manual xi Conventions This manual uses the following conv entio ns: Product Information For informatio n about all ATEN products and how they can help you co nnect without limits, visit ATEN on the Web o r contact an ATEN Autho rized Reseller. Visit ATEN on t he Web for a list of locations and telephone numbers  Internatio[...]

  • Page 12

    ACS1208 / ACS1216 User Manual xii T echnical Support International North America When you contact u s, please have the followin g information ready beforehand:  Product model number, serial number , and date of purchase.  Y our computer configuration, incl udin g operating system, revision level , expansion cards, and software.  Any error [...]

  • Page 13

    1 Chapter 1 Introduction This chapter introduces you to the ACS1208 / ACS121 6 KVM Sw itch. Its purpose, features and benefits are pres ented, and its front and back panel components are described. Overview The Master View ACS1208 and ACS12 16 KVM Switches are control units that allow access to multiple computer s from a single console (keyboard, m[...]

  • Page 14

    ACS1208 / ACS1216 User Manual 2 There is no better way to save time and money than with a Master View ACS1208 / AC S1216 installation. By al lowing a singl e console to manage all the attached computers, an ACS1208 / AC S1216 installation: (1) elimin ates the expense of having to purchase a sep arate key board, monitor, and mouse for each computer;[...]

  • Page 15

    1. Introduction 3 Features  A Single Console Controls Up T o 8 (ACS12 08) or 16 (ACS1216 ) Computers  Daisy Chain Up T o 31 Additional Unit s - Control Up to 5 12 computers From a Single Console  No Software Required - Convenient Computer Selection via Hotkeys and Intuitive On Screen Display (OSD) Menus  Auto Scan Feature for Monito rin[...]

  • Page 16

    ACS1208 / ACS1216 User Manual 4 Hardware Requirement s Console  A VGA, SVGA, or Multisync monitor cap able of the highest resolution that you will be using on any co mputer in the instal lation.  A PS/2 style mouse  A PS/2 style keyboard Computers The following equipmen t must be installed on each computer:  A VGA, SVGA or Multisync car[...]

  • Page 17

    1. Introduction 5 ACS1208 Front View 1. Port LEDs The Port LEDs provide status inform ation about their correspo nding CPU Ports. They come in pairs - one pair fo r each Port. The one on the left is the On Line LED; the one on the rig ht is the Selected Port LED:  An On Line LED lights ORANGE to in dicate that the computer attached to the corres[...]

  • Page 18

    ACS1208 / ACS1216 User Manual 6 ACS1216 Front V iew 1. Port LEDs The Port LEDs provide status inform ation about their corresponding CPU Ports. They come in pairs - one pair for each Port. The one on the left is the On Line LED; the one on the right is the Selected Port LED:  An On Line LED lights ORAN GE to i ndicate that the computer attached [...]

  • Page 19

    1. Introduction 7 ACS1208 / ACS1216 Rear View 1. Daisy Chain Po rts When Daisy Chaining Unit s, the cables plug in here. The port on the right is the Chain Out port; the one on the l eft is the Chain In port. 2. CPU Port Section The cables that link to the computer s plug in here. The shape of these connectors has been specifi cally modified so tha[...]

  • Page 20

    ACS1208 / ACS1216 User Manual 8 6. Firmware Upgrade Reset Switch During normal operation and while performing a fimware up grad e, this switch should be in the normal posi tio n. If a firmware upgrade operation does not complete successfully , slide th is switch to the reset position and perform the firmwa re upgrade again. Note: Once you begin a f[...]

  • Page 21

    9 Chapter 2 Inst allation This chapter explains how to connect up your in st allation — from a basic single stage hookup to a complete daisy chained setup . Single St ag e Inst allation In a Single Stage installati on, there are no additional switches daisy chained down from the first unit. To set up a single stage installation do th e following:[...]

  • Page 22

    ACS1208 / ACS1216 User Manual 10 Daisy Chaining To control even more computers, up to 31 additional switches can be daisy chained down from the first unit. As many as 512 computers can be controlled from a single console in a comp lete inst allati on. Tables showing the relation between the number of computers and th e number of Master View ACS1208[...]

  • Page 23

    2. Installation 11 5. Power up the installation accord ing to the following procedure: a) Plug in the power adapte r for the First Station. W a it for the unit to ascertain its Station ID and display it on the Station ID LED. (The Station ID for the First Stage unit is 01 , the ID for the Second Stage unit is 02 , the ID for the Third Stage unit is[...]

  • Page 24

    ACS1208 / ACS1216 User Manual 12 acs1208-1216.book Page 12 Friday, April 27, 2007 3:23 PM[...]

  • Page 25

    2. Installation 13 Hot Plugging The ACS1208 / ACS1216 supports h ot plugging - components can be removed and added back into the install ation by unplugging t heir cables from the ports without the need to shut the unit down. In order for hot pluggi ng to wo rk properly, however, the proced ures described below must be followed:  Switching St at[...]

  • Page 26

    ACS1208 / ACS1216 User Manual 14 Port ID Numbering Each CPU port on a Master View instal lation is assigned a unique Port ID. The Port ID is made up of two parts: a Statio n Numb er , and a Port Number :  The Station Number - is a two digit number which reflects the switch's position in the daisy chain sequence. This corresponds to the numb[...]

  • Page 27

    15 Chapter 3 Hotkey Operation This chapter details the concepts and procedures i nvolved in the H otkey operation of your ACS1208 / ACS1216 installatio n; OSD Operation is discussed in detail in Chapter 4. Hotkey Port Control Hotkey Port Control allows you to provide KVM focus to a particular computer directly from the keyboard. The Master View ACS[...]

  • Page 28

    ACS1208 / ACS1216 User Manual 16 When Hotkey Mode is active:  The Num Lock, Caps Lock, and Scro ll Lock LEDs flash in succession to indicate so. They stop flashing and reve rt to normal status when you exit Hotkey Mode.  A Command Line appears on the m onitor screen. The command line prompt i s the word Hotkey: in yellow text on a blue backgr[...]

  • Page 29

    3. Hotkey Operation 17 Auto Scanning Auto Scan automatically switches amo ng all the active CPU Ports that are accessible to the currently logged on User at regular intervals, so that he can monitor their activity autom atically. (See Scan/Skip Mode of the OSD F3 SET function, page 27 for informa tion regarding accessible ports). Setting the Scan I[...]

  • Page 30

    ACS1208 / ACS1216 User Manual 18 Invoking Auto Scan : To start Auto Scanning, key in the following Hotkey combinatio n: 1. Invok e Hotkey Mode wi th the [NumLock] + [*] or [NumLock] + [-] combination 2. Press [A] . After you press A , you automatically exit Hotkey Mode, and enter Auto Scan Mode.  While you are in Auto Scan Mode, you can pause th[...]

  • Page 31

    3. Hotkey Operation 19 Skip Mode This feature allows you to switch betw een computers in orde r to monitor th em manually. You can dwell on a partic ular port for as long or as little as you like - as opposed to Auto Scanning, whic h automatically switches after a fixed interval. To invoke Skip Mode, key in the followi ng Hotkey combination: 1. Inv[...]

  • Page 32

    ACS1208 / ACS1216 User Manual 20 Hotkey Beeper Control The Beeper (see Activate Beeper, page 29) can be Hotkey togg led On and Off. To toggle the Beeper, key in th e following Hotkey combination: 1. Invok e Hotkey Mode wi th the [NumLock] + [*] or [NumLock] + [-] combination 2. Press [B] After you press B , the Beeper toggles On or Of f. The Comman[...]

  • Page 33

    21 Chapter 4 OSD Operation This chapter provides a complete descrip tion of the procedures involved in the OSD (On Screen Display) operation of your ACS1208 / ACS1216 installatio n. OSD Overview The On Screen Display (OSD) is a menu d riven method to handle computer control and switchi ng operations. All pr ocedures start from the OSD Main Screen. [...]

  • Page 34

    ACS1208 / ACS1216 User Manual 22 OSD Main Screen When you invoke the OSD, a screen similar to the one below appears: Note: 1. The diagram depicts the Administra tor's Main Screen. The User Main Screen does not show the F4 and F6 functions, since these are reserved for the Administrator and can't be accessed by ordinary Users. 2. OSD alway[...]

  • Page 35

    4. OSD Operation 23 OSD Navigation  T o dismiss the menu, and deactivate OSD, Click the X at the upper right corner of the OSD Wi ndow; or press [Esc] .  T o Logout, Click F8 at the top of the Main Screen, or press [F8] .  T o move up or down through the list one line at a time, Click the Up and Down T riangle symbols ( ST ) or use the Up [...]

  • Page 36

    ACS1208 / ACS1216 User Manual 24 OSD Functions OSD functions are used to configure an d control the OSD. For example, you can: rapidly switch to any port; scan selected ports only; limit the list you wish to view; designate a port as a Quick Vi ew Port; create or edit a port name; or make OSD setting adjustments. To access an OSD function: 1. Eithe[...]

  • Page 37

    4. OSD Operation 25 F2 LIbST : This function le ts you broaden or narr ow the scope of which ports th e OSD displays (lists) on the Main Screen. Many of the OSD func tions only operate on the compters currently selected for Li sting on the Main Screen with this function. The submenu choices and thei r meanings are given in the table below: * These [...]

  • Page 38

    ACS1208 / ACS1216 User Manual 26 F3 SET : This function allows the Administrato r and each User to set up his own working environment. A separate profile for each is stored by the OSD and is activated according to the Username that wa s provided during Login. To change a setting: 1. Double Click it; or move the highlight bar to it, then press [Ente[...]

  • Page 39

    4. OSD Operation 27 (Continued from previous page.) Setting Function PORT ID DISPLA Y MODE Selects how the Port ID is displayed: the Port Number alo ne ( PORT NUMBER ); the Port Name alone ( PORT NAME ); or the Port Number plus the Port Name ( PORT NUMBER + PORT NAME ). The default is PORT NUMBER + PORT NAME). SCAN DURA TION Determines how long the[...]

  • Page 40

    ACS1208 / ACS1216 User Manual 28 F4 ADM: F4 is an Administrator only fun ction. It allows the A dministrator to con figure and control the overall oper ation of the OSD. To change a setting Double Click it; or use the Up and Down Arrow Keys to m ove th e highlight bar to it then press [Enter] . After you select an item, a submenu with further cho i[...]

  • Page 41

    4. OSD Operation 29 (Continued from previous page.) (Continues on next page.) Setting Function EDIT PORT NAMES T o help remember which comp uter is attached to a particular port, every port can be given a name. This function allows the Administrator to create, modify , or delete port names. T o Edit a port name: 1. Click the port you want, or use t[...]

  • Page 42

    ACS1208 / ACS1216 User Manual 30 (Continued from previous page.) Setting Functio n SET QUICK VIEW PORTS This function lets the Administrator select which Ports to include as Quick View ports .  T o select/deselect a port as a Quick View Port, Double Click the port you want, or use the Navigation Keys to move the high light bar to it, then press [...]

  • Page 43

    4. OSD Operation 31 F5 SKP: Clicking the F5 field or pressing [F5] invokes Skip (SK P) Mode. This function enables you to easily skip backward or forward - switc hing the console focus from the currently active computer port to the pr evious or next available one.  The selection of computers to be av ailable for Skip Mode switching is made with [...]

  • Page 44

    ACS1208 / ACS1216 User Manual 32 F6 BRC: F6 is an Administrator only functio n. Clicking the F6 field, or pressing [F6] , invokes Broadcast (BRC) Mode. When th is function is in effect, commands sent from the console are broadcast to to all available computers on the installation. This function is particu larly useful for operat ions that need to b[...]

  • Page 45

    4. OSD Operation 33 F7 SCAN: Clicking the F7 field or pressing [F7] invokes Auto Scan Mode. This function allows you to automatically sw itch am ong the available computers at regular intervals so that you can monito r their activity witho ut hav ing to take the trouble of switching yo ursel f.  The selection of computers to be included for Auto[...]

  • Page 46

    ACS1208 / ACS1216 User Manual 34 F8 LOUT : Clicking the F8 field, or pressing [F8] logs you out of OSD contro l of the computers, and blanks the Console scr een. This is different from simply pressing [Esc] when you are at the Main Scr een to deactivate the OSD. With this function you must log in all ove r again to regain access to the OSD, whereas[...]

  • Page 47

    35 Chapter 5 The Firmware Upgrade Utility The Windows-based Firmware Upgrade Uti lit y (FWUpg rade.exe) provides a smooth, automated process for u pgrading the KVM switch's firmware. New firmware upgrad e packages are posted on our web site as new firmware revisions become available. Check the web site regularly to find the latest packages and[...]

  • Page 48

    ACS1208 / ACS1216 User Manual 36 4. Shut down all of the computers - but not the Stations - on your KVM installation. 5. From your KVM switch console, bring up the OSD (see p. 2 1) and select the F4 ADM function. 6. Scroll down to FIRMW ARE UPGRADE. Press [Enter], then press [Y] to invoke Firmware Upgrade Mode (see p. 30 .) For your reference, the [...]

  • Page 49

    5. The Firmware Upgrade Utility 37 S t arting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmw are Upgrade Package file - either by double clicking the file icon, o r by openin g a command line and entering the full path to it. The Firmware Upgrade Utility W elcome screen appears: Note: The screens shown in this sec tion are for re[...]

  • Page 50

    ACS1208 / ACS1216 User Manual 38 3. Click Next to continue. The Firm ware Upgrade Utility main screen appears. The devices capable of being upgra ded are listed in the Device List panel: 4. After you have made your device selection (s), Click Nex t to perfor m the upgrade. If you enabled Check Firmware V ersion , the Utility compar es the device&ap[...]

  • Page 51

    5. The Firmware Upgrade Utility 39 Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmwa re Upgrade Utility. Upgrade Failed If the Upgrade Succeeded screen doesn't appear, it means that the upgrade failed to complete successfu lly. See the next sect[...]

  • Page 52

    ACS1208 / ACS1216 User Manual 40 Firmware Upgrade Recovery There are basically three conditions th at call for firmware upgrade recovery:  When you invoke Firmware Upgrad e Mode (see Preparation , page 35), but decide not to pro ceed with the upgrade.  When the Mainboard fi rmware upgrade fails.  When the I/O firmware upgrade fails. To per[...]

  • Page 53

    41 Appendix This appendix provides specifications and other tech nical information regarding the ACS1208 / ACS1216. ACS1208 / ACS1216 Connection T ables The following tables indicate the relationshi p between the number of Master View units and the number of computers that they control: ACS1208 ACS1216 MVs Computers MVs Computers MVs Comp uters MVs[...]

  • Page 54

    ACS1208 / ACS1216 User Manual 42 OSD Factory Default Settings The factory default se ttings are as follows: Setting Default OSD Hotkey [Scroll Lock] [Scroll Lock] Port ID Display Position Upper Right Corner Port ID Display Duration 3 Seconds Port ID Display Mode The Port Number plus the Port Name Scan Duration 5 Seconds Scan/Skip Mode All Screen Bl[...]

  • Page 55

    43 Specifications Function ACS1208 ACS1216 Computer Connections Direct 8 16 Max 256 (via Daisy Chain) 512 (via Daisy Chain) Port Selection OSD (On Screen Display); Hotkeys LEDs On Line 8 (Orange) 16 (Orange) Selected 8 (Green) 16 (Green) Power 1 (Blue) 2 x 7 Segments Console Connectors Keyboard 1 x 6 pin mini DIN F Mouse 1 x 6 pin mini DIN F Video [...]

  • Page 56

    ACS1208 / ACS1216 User Manual 44 Rack Mounting The ACS1208 / ACS1216 can be mou nted in a 1U system rack. For convenience and flexibility, the mounti ng brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack.To rack mount the unit do the fo llowing: 1. Screw the mounting brackets [...]

  • Page 57

    45 T roubleshooting Symptom Possible Cause Action Erratic behavior . Unit not receiving enough power . Check that the Power Adapter that was supplied with the unit is plugged in and functioning properly . Mouse and/or Keyboard not responding. Improper mouse and/ or keyboard reset. Unplug the cable(s) from the console port(s), then plug it/them back[...]

  • Page 58

    ACS1208 / ACS1216 User Manual 46 Limited W arranty IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILI TY EXCE ED THE PRICE PAID FOR THE PRODUCT FROM DIRE CT, INDIRECT, SPECIAL, I NCIDENTAL, OR CONSEQUENTIAL DAMAGES RESUL TING FRO M THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION. The direct vendor makes no warranty or represen tation, expressed,[...]

  • Page 59

    47 Index A ACS-1208 Computer Connection Table, 41 Front View, 5 Rear View, 7 ACS-1216 Computer Connection Table, 41 Front View, 6 Rear View, 7 Activate Beeper, 2 9 ADM, 28 Administrator functions, 28 Auto Scanning, 33 Invoking Auto Scan, 18 Pausing Auto Scan, 18 Scan Durati on, 27 Setting the Scan Interval, 17 Stopping, 18 B Beeper Activate, 29 Con[...]

  • Page 60

    ACS1208 / ACS1216 User Manual 48 Single Stage, 9 Invoking Hotkey Mode, 15 L LIST, 25 Logout, 34 Logout Timeout, 28 LOUT, 34 O Online Registration, iii OSD Factory Default Settings, 42 Functions, 2 4 Hotkey, 21, 26 Logout, 34 Main Screen, 21, 22 Main Screen Headings, 22 Navigation, 2 3 Overview, 21 Password, 21 P Password, 2 1, 28 Pause, 33 Port ID [...]