ATEN Technology KL9108 manual

Hideaway TM LCD KVM Switch KL9108 / KL91 16 User Manual www.altusen.com[...]

KL9108 / KL9116 User Manual ii FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which cas e the user may be required to tak e adequate measures. This equipment has been test ed and found to comply with the limit s for a Class A digital device, pursuant to Part 15 of the FCC Rules[...]

KL9108 / KL9116 User Manual iii User Notice All information, docum entation, and specifications contained in this manual are subject to change without prior no tification by the manufacturer. The manufacturer makes no representations or warranties, eith er expressed or implied, with respect to the contents hereof and specifically disclaims any warr[...]

KL9108 / KL9116 User Manual iv Safety Instructions General  Read all of these instructions. Save them for future reference.  Follow all warn ings and instru ctions marked on the device.  Do not place the device on any unstable su rface (cart, stand, table, etc.). If the device falls, serious damage will result.  Do not use the device ne[...]

KL9108 / KL9116 User Manual v  When connecting or disco nnecting power to hot pluggable po wer supplies, observe the following guidelines:  Install the power supply before conn ecting the power cable to the power supply .  Unplug the power cable before removing the po wer supp ly .  If the system has multiple sources of power , disconne[...]

KL9108 / KL9116 User Manual vi Rack Mounting  Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor , and that the full weight of the rack rests on the floor . In stall front and side stabil izers on a si ngle rack or front stabilizers for joined mu ltiple r acks before working on the rack. [...]

KL9108 / KL9116 User Manual vii Package Contents The KL9108 / KL9 116 package consists of: 1 KL9108 or KL9116 Hideaway TM LCD KVM Switch wi th Standard Rack Mount Kit 2 Custom KVM Cable Sets 1P o w e r C o r d 1 User Manual* 1 Quick Start Guide 1 Registratio n Card Check to make sure that all of the co mponents are present and in good order. If any[...]

KL9108 / KL9116 User Manual viii Content s FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

KL9108 / KL9116 User Manual ix Manual Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Port ID N[...]

KL9108 / KL9116 User Manual x Panel Array Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Multiuser Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Windows Client Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Hotkeys . . . . . . .[...]

KL9108 / KL9116 User Manual xi The Event Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Chapter 10. AP Operation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 The Windows Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

KL9108 / KL9116 User Manual xii About This Manual This User Manual is provided to help you get th e most from your KL9 108 / KL9116 system. It covers all aspects of installatio n, configuration and operation. An overview of th e info rmation found in the manual is provided below. Overview Chapter 1, Introduct ion, introduces you to the KL910 8 / KL[...]

KL9108 / KL9116 User Manual xiii Conventions This manual uses the following conv entio ns: Monospaced Indicates text that you should key in. [ ] Indicates keys you should press. For example, [Enter] means to press the Enter key . If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. 1. Numbe[...]

KL9108 / KL9116 User Manual xiv AL TUSEN Information T echnical Support Getting Help For additional help, advice, and information, ALTUSEN provides sev eral support options. If you need to contact ALTUSEN technical support wit h a problem, please have the following informati on ready beforehand:  Product model number, serial number , and date of[...]

KL9108 / KL9116 User Manual xv Product Information For information abou t all of ALTUSEN's products and how they can help you connect without limi ts, visit ALTUSEN on the W eb or contact an ALTUSEN Authorized Reseller.  In the United States of America, call: 866-AL TUSEN (866-258-8736 )  In Canada and South Ameri ca, call : 949-453-8885[...]

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1 Chapter 1 Introduction Overview The KL9108 / KL9116 Hideaway LCD KVM Switch is an integrated LCD console and keyboard, video, and mouse (KVM) switch that offers secure access to 8/16 attached computers and mo unts in only 1U of rack space. It features independently retractable 17" LCD mo nitor and keyboard with built- in touchpad. To maximiz[...]

KL9108 / KL9116 User Manual 2 Your KL9108 / KL9116 investment is protected by an included Firm ware Upgrade Utility . You can stay current with the lat est functionality improvements by downloading firm ware update files from our Website as they become available, and using the utility to qui ckly and conveni ently perform the upgrade. Access to any[...]

Chapter 1. Introduction 3 Since the KL9108 / KL9116's firmware is upgrad able over the Int e rnet , you can stay current with the latest f uncti o n ality improvem en ts simply by downloading firmware updates from our Web si te as they become available. With its advanced security features, th e KL9108 / KL9116 is the fastest, most reliable, mo[...]

KL9108 / KL9116 User Manual 4 Features  8 (KL9108) / 16 (KL91 16) port re mote access KVM switch—monitor and control up to 8/1 6 computers from a single KVM (Keyboard, V ideo, Mouse) console  Integrated KVM console with 17 " LCD monitor—in a Hideaway™ housing  Space saving technology wit h dual bu s function support—1 remot e [...]

Chapter 1. Introduction 5  Advanced security features include password protection and advanced encryption technologies: 1024-bit RSA, 256-bit AES, 56-bit DES, and 128-bit SSL  Supports RADIUS server authentication  Flash firmware upgradable over a network connecti on  Ports can be set to Exclusive, Occupy and Share  Network Interface[...]

KL9108 / KL9116 User Manual 6 System Requirements External Console  A VGA, SVGA, or MultiSync monitor capable of displaying the highest resolution provided by any com put er in th e installation  PS/2 keyboard and mouse Computers The following equipmen t must be installed on each computer:  A VGA, SVGA or MultiSync video gra phics card w i[...]

Chapter 1. Introduction 7 Cables Use ATEN's high-quality, custom cable s to ensure reliable switching among computers and daisy chain ed switches. To purchase ATEN’s cust om cables contact your dealer. * Although the appearance of these cabl es varies slightly , they are effectively the same cable. Operating Systems  Microsoft ® W i ndow[...]

KL9108 / KL9116 User Manual 8 Front V iew No. Component Des cription 1 Upper Handle Pull to slide the LCD modu le out; push to slide the module in. (See Basic Operation , page 19, for more details on sliding the console in and out.) 2 LCD Display After sliding the LCD module out, flip up the cover to access the LCD monitor . 3 LCD Controls Buttons [...]

Chapter 1. Introduction 9 5 Keyboard S tandard 105-key keyboard 6 Keyboard Release Catch These catches (one on each side) release the keyboard/ touchpad module so you can slide it away . 7 T ouchpad S tandard mouse touchpad 8 Lower Handle Pull to slide the keyboard/touchpad module out. (See Basic Operation , page 19, for more details on sliding the[...]

KL9108 / KL9116 User Manual 10 * The KL91 16 is pictured above. The KL9108 is the same as the KL91 16, except that it has 8 sets of port LEDs instead of 16. 16 Power LED Lights (blue) to indicate that the unit is powered on. No. Component Des cription[...]

Chapter 1. Introduction 11 Rear View * The KL91 16 is pictured above. The KL9108 rear panel is the same as that of the KL91 16, except that it has 8 KVM ports instead of 16. No. Component Descript ion 1 Power Socket This is a standard 3-pin AC power socket. The power cord from an AC source plugs in here. 2 Power Switch This is a standard rocker swi[...]

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13 Chapter 2 Inst allation Before Y ou Begin S t andard Rack Mounting A standard rack mounting kit is provided with your KL9108 / KL9116. The kit enables the switch to be mounted in a rack with a depth of 42–77 cm. Note: It takes two people to mount the switch : one to hold it in place, the other to screw it in. Optional mounting kits —in cludi[...]

KL9108 / KL9116 User Manual 14 To rack mount the switch, do the following : 1. Packing material has been in serted to protect the KL9108 / K L91 16 during shipping. Slide th e LCD modul e out un til the packing material is visible. Remove the packing material before in stalling the unit, as shown in the diagram below . 2. While one person positions[...]

Chapter 2. Installation 15 3. While the first person still hold s th e switch in place, the second person slides the L brackets into the switch 's side mounting brackets, from the rear until the bracket flanges contact the rack, then—using the screws provided with the rack mounting kit— screws the L brackets to the rack. 4. After the L bra[...]

KL9108 / KL9116 User Manual 16 Inst allation Installing your new KL9108 / KL9116 i nvolves the following seven steps. Refer to the diagram on the following page (the numbers in the diagram correspond to the numbers of the installati on steps) and do the following: 1. ( Optional ) Connect the external console’ s monitor , keyboard, and mouse to th[...]

Chapter 2. Installation 17 Single St age Insta llation Diagram 5 4 1 2 3[...]

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19 Chapter 3 Basic Operation Opening the Console The KL9108 / KL9116's console consists of two mod ules: an LCD displ ay module located under the top cover; and a keyboard / touchpad modul e below the LCD module. The modules can either slide together, or indepen dently. This allows you t o have the LCD display available for viewing wh ile the [...]

KL9108 / KL9116 User Manual 20 2. Pull the top panel all the way out until it clicks into place. 3. Rotate the top panel al l the wa y back to expose the LCD screen. (continues on next page)[...]

Chapter 3. Basic Operation 21 4. Reach underneath and pul l the keyboard module all the way out until it clicks into place. Opening T ogether Refer to the d iagrams in th e Opening Separately sectio n as yo u do the following: 1. Release the console by sliding the front panel catches toward the center and as you pull the bottom panel a few centimet[...]

KL9108 / KL9116 User Manual 22 Operating Precautions RIGHT Rest your hands and arms lightly on the keyboard module as you work. WRONG!  DO NOT lean your body weight on the keyboard module.  DO NOT place heavy objects on the keyboard module. The maximum load bearing capacity of th e keyboard modul e is 30kg. Failure to heed the information bel[...]

Chapter 3. Basic Operation 23 Closing the Console 1. Pull the release catches located on either side of the keyboard toward you to release the keyboard module, then slide the module slight ly in. 2. Let go of the catches. Using the front handle, push the keyboard module all the way in. (continues on next page)[...]

KL9108 / KL9116 User Manual 24 3. Rotate the LCD module all the way down, then pull the rear catches to release the LCD module. 4. Using the front handle, push the module all the way in.[...]

Chapter 3. Basic Operation 25 LCD OSD Configuration The LCD Buttons The LCD OSD allows you to set up an d configure the LCD d isplay. Four buttons are used to perform the configur ation, as described in the table belo w: Button Function MENU When you have not entere d the LCD OSD Menu function, pressing this button invokes the Menu function and bri[...]

KL9108 / KL9116 User Manual 26 The Adjustment Settings An explanation of th e LCD OSD adjustment settings is given in the ta ble below: Setting Explanation Brightness Adjusts the background black level of the screen image. Contrast Adjust s the foreground white level of the screen image. Phase Adjusts the vertical size of the screen image. Clock Ad[...]

Chapter 3. Basic Operation 27 Port Selection The KL9108 / KL9116 provides three po rt selection methods to access the computers on the installation: Manual , an OSD (On Screen Display) menu system, and Hotkeys. OSD Operation and Hotkey Port Selection are discussed in The Windows Client and The Java Client Chapters. Manual Port Switching Use the Por[...]

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29 Chapter 4 Administration Overview The OSD's Administration page lets the Administr ator (and user s with administration permission - see User Managem ent , page 40) configure an d control the overall operat ions of the KL9108 / KL9116. The Administratio n tab is disabled (grayed out) for users who do not have administrat ion permission. The[...]

KL9108 / KL9116 User Manual 30 After you successfully log in, the Local Console OSD appears: There are four buttons on the title bar at the top righ t. They are described below starting from t he left and mov ing to the rig ht:  Switch OSD mode (F6) : If you invok e the OSD while accessing a KVM port, depending on the d isplay resolution settin [...]

Chapter 4. Administration 31 The OSD consists of four pages, each with a specific set of fun ctio ns: Main, Configuration, Administration, and Log. The Main Page The Main page governs port access. Sel ecting a port and double-clicking it switches you to the dev ice on that port.  A monitor icon is in fro nt of the port number . The monitor icon [...]

KL9108 / KL9116 User Manual 32 The List Function The List Function lets you broaden or narro w the scope of which ports the OSD displays (lists) in the Main Screen. To in voke the List Functio n, click the arrow at the upper right corner of the screen, or press [F3]: The screen changes to allow you to choose the ports that will be listed:[...]

Chapter 4. Administration 33  The drop down list on the left offers four fixed choices as shown in the table below:  The text input box on the right allow s yo u to key in a port name so that only port names that mat ch what you key in show u p in the List. W ildcards (? and *) are acceptable, so that more than one port can show up in the lis[...]

KL9108 / KL9116 User Manual 34 Port Names To help remember which computer is at tached to a particular port, every port can be given a name. This field allows the Administra tor to create, modify, or delete port names. To configure a port nam e: 1. Click once on the port you want to edit, wait one second and then click again. (Alternately , use the[...]

Chapter 4. Administration 35 After a second or two, the bar changes to provide you with a text inpu t box: 2. Key in the new Port Name, or modify/delete the old one. The maximum number of characters allowed for a Port Name is 19. Y ou can use all letters, numbers, and sy mb ols on the t ypewriter ke ys of keyboards with PC US English layout. (conti[...]

KL9108 / KL9116 User Manual 36 3. When you have finished editing the port name, press [Enter] or click anywhere outside of the input box to compl e te the operatio n. Port Operation Because the methods used to access the ta rget device(s) are the same for the local console as for the Windows Client, the procedures are discussed in The Windows Clien[...]

Chapter 4. Administration 37 The Configuration Page The Configuration Page sets the operating parameters for each user. The Configuration Page settings are t he sa me for the local console, the Windows Client and the Java Client. They are discussed in Chapter 6 (see page 84).[...]

KL9108 / KL9116 User Manual 38 The Log Page Clicking the Log tab brings up the contents of the log file. The log fil e is discussed in Chapter 8.[...]

Chapter 4. Administration 39 The Administration Page When you click the Administration tab, the Adm inistration page comes up. Each of the administrat ive functions is re presented by an icon at the left of the page. Clicking the icon brings up its associated dialo g box. When the Administration page first comes up the General dialog box appears: G[...]

KL9108 / KL9116 User Manual 40 User Management The User Management dialog box is used to create, delete and manage user profiles. Up to 64 user profiles can be established.  T o delete a user profile, select it in the list box, and Click Remove .  T o modify a user profile, select it and Click Edit .  T o add a user , Click New . If you ch[...]

Chapter 4. Administration 41 Fill in the required information for a new User profile, or modify the existing information to edit a previous profile. A descripti on of the fiel d headin gs is given in the table below: (continues on next page) Heading Description Username A minimum of 6 and a maximum of 15 characters is allowed. Password A minimum of[...]

KL9108 / KL9116 User Manual 42 (continued from previous page) Heading Description Port Access This function allows the Administrator or a User with Administration permission to define the selected User's access to the computers on a Port-by-Port basis. For each User profile, select a port and click it to cycle through the choices: Full - The u[...]

Chapter 4. Administration 43 Service Configuration Access Port As a security measure, if a firewall is being used, the Admi nistrator can specify the port numbers that the firewall will allow, and set the firewall accordingly. Users must specify the port number wh en they log in to the K L9108 / KL9116. If an invalid port number (or no port number)[...]

KL9108 / KL9116 User Manual 44 Log Server Important transactions that occur on the KL9108 / KL9116, such as logins and internal status messages, are kept in an automatically generated log file. In this panel, you specify the MAC address and a port number for the computer that the Log Server resides on. Installation and operati on of the Log Server [...]

Chapter 4. Administration 45 Network The Network dialog is used to specify the KL9108 / KL9116's network environment. The box is divi ded into two panels: IP Address an d DNS Server. IP Address The KL9108 / KL9116 can either have its IP address assigned dynam ically (DHCP), or it can be given a fixed IP address.  For dynamic IP address assi[...]

KL9108 / KL9116 User Manual 46 RADIUS If you are using a RADIUS server, RADI US Configuration allows you to set up its parameters: 1. Check Enable. 2. Fill in the IP addresses and Servi ce Ports for the Primary and Alternate RADIUS servers. 3. Set the time in seconds that the KL9108 / KL9116 waits for a RADIUS server reply before it times o ut in t[...]

Chapter 4. Administration 47 6. On the RADIUS server , set the access rights for each use r according to the information in the table below: (continues on next page) Charac ter Meaning C Grants the user administrator privileges, allowing the user to configure the system. W Allows the user to access the syst em via the Windows Client program. J Allo[...]

KL9108 / KL9116 User Manual 48 (continued from previous page) Note: 1. Characters are not case sensitiv e. Upper or lower case works equally well. 2. Characters are comma delimited. 3. An invalid character in the configuration stri ng wil l pro hibit access to the KL9108 / KL9116 for the user. Examples: Character Meaning USM Selects which computers[...]

Chapter 4. Administration 49 Security The Security page controls access to the KL9108 / KL9116.  IP and MAC Filters control access to the KL 9108 / KL91 16 from the W indows Client based on the IP and/ or MAC addresses of the computers attempting to connect. A maximu m of 1 00 IP fil ters and 100 MAC filters are allowed. T o enable IP and/or MAC[...]

KL9108 / KL9116 User Manual 50 Each IP filter can consist of a single address, or a range of addresses. T o filter a single IP address, key in the same add ress in both the Fr om and To fields. T o filter a contin uous range of IP addresses, key in the start of the range in the Fr om field; key in the end of the range in the To field. After you spe[...]

Chapter 4. Administration 51 Customization The Customization dialog box is arranged in fo ur major secti ons, as desc ribed below: Login Failures  Allowed: sets the number of consecutive failed login attempts that are permitted from a remote computer .  Tim e ou t: sets the amount of time a rem ote computer must wait before attempting to logi[...]

KL9108 / KL9116 User Manual 52 I/O  Attributes Attributes allows you to set attribute pa rameters for each of the ports. To change port attributes: 1. Cli ck Attributes... on the Customization dialog box. The Setting I/O Attributes dialog box appears. Port numbers are listed in the first column. The current attributes for each port are displayed[...]

Chapter 4. Administration 53 3. Select a Shar e Mod e attribute for the port (see the table below). 4. Click OK . (Click Cancel to exit without saving changes.) The dialog box closes. 5. On the Setting I/O Attributes dialog box cl ick Apply to keep your changes. (Click Cancel to exit withou t sav ing changes.) Attribute Definition Exclusive The fir[...]

KL9108 / KL9116 User Manual 54  Time out The Timeout setting applies to po rts with the Occupy I/O attribute. It controls the amount of time (0-255 seco nds) that el apses before an inactive user is timed out when other users are waiting to take control of the port. Once the first user becomes inactive (i .e. stops sending keyboard and mou se in[...]

Chapter 4. Administration 55 Date/Time The Date/Time dialog box lets the Administrator set up the KL9108 / K L9116's time parameters:  If your country or regio n employs Daylight Saving T ime (Summer T ime), check the corresponding box.  T o establish the time zone that the KL9108 / KL9116 is located in, dro p down the Ti m e Z o n e lis[...]

KL9108 / KL9116 User Manual 56 Upgrading the Firmware As new versions of the KL9108 / K L9116 firmware become availabl e, they can be downloaded from our Website. Note: Although upgrading the firmware isn't on the OSD Administration page, it is an administrative function, so we will discuss it in this chapter . To upgrade the firmware, do the [...]

57 Chapter 5 Browser Operation Overview An On Screen Display (OSD) interf ace governs KL9108 / KL9116 computer control and switching operations. The OS D can be accessed remotely with a Windows-based client or a Java-based client. You must log in via an Internet browser to connect to the KL9108 / KL9116 and to invo ke the OSD. Logging In To log in [...]

KL9108 / KL9116 User Manual 58 4. Provide a valid Username and Passwo rd (set up by the KL9108 / KL9116 administrator), then Click Login t o continue. Note: 1. If you supply an inval id login, the authentication routine wil l return a message stating , Invalid Username or Password. Please try again . If you exceed the number of login failures set b[...]

Chapter 5. Browser Operation 59 W ebp age Layout Webp age Icons The purpose of the icons at the top of the Webpage are explained in the table below: Icon Function Click this icon to display the General dialog bo x. See The General Dialog Box , page 60, for an explanation of the dialog box fields. Click this icon to synchronize the KL9108 / KL91 16&[...]

KL9108 / KL9116 User Manual 60 The General Dialog Box The General dialog box is the defau lt Webp age. An explanation of the dialog box fields is given in the table below: Note: New versions of the KL9108 / KL9116's firmware can be downloaded from our W ebsite as th ey become available. See page 56 for details. Field Purpose Device Name T o ma[...]

Chapter 5. Browser Operation 61 Webp age Buttons The purpose of the buttons at the left of the Webpage are explained in the table below: Icon Purpo se Click this button to download the Windows Client software to remotely control the connected computer(s). Note: Y ou must download a new Windows Client each time you log in from your browser . For pla[...]

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63 Chapter 6 The Windows Client Activating the OSD After you have su ccessfully logged in (see page 57), to activate the browser- based Windows Client OSD do the followin g: 1. Click the W indows Cli e nt bu tto n (the one without the arrow) at the left of the W ebpage. Note: 1. You must have DirectX 7.0 or higher installed on your computer. If not[...]

KL9108 / KL9116 User Manual 64 4. When a connection to the KL9108 / KL 91 16 has been established a screen similar to the one below appears: Note: 1. If Full Screen Mode is enabled (the box is checked), the remote display fills the local m onit or's enti re screen. 2. If Full Screen Mode is not enabled (the box is not checked), the remote disp[...]

Chapter 6. The Windows Client 65 The Main Page The OSD comes up with the Main page displayed: Note: 1. The Administration tab is disabled for users who don't have administration permi ssion. For those who do h ave administration permission, administration o perations are discus sed in Chapter 4. 2. There is a small Windows Client Control Panel[...]

KL9108 / KL9116 User Manual 66 Port Operation Select a port on the O SD Main Screen either by mo ving the highlight bar to it with the Up and Down Arrow keys and pressing Enter , or by double-clicking it. Once you select a port, its screen displays on y our monitor, and your keyboard and mouse input affects the remote system. The OSD T oolbar The O[...]

Chapter 6. The Windows Client 67 OSD Hotkey Summary T able The following tabl e pres ents a summary of the OSD Hotkey actions. See page 85 to set the OSD Hotkey. The T oolbar Icons The meanings of the to olb ar icons are explained in the table below. Note: The administrator selects which port s are accessible to each user with the User Management f[...]

KL9108 / KL9116 User Manual 68 Hotkey Operation Hotkeys allow you to provide KVM focus to a port di rectly from the keyboard . The KL9108 / KL9116 provides the followi ng hot key features:  Auto Scanning  Skip Mode Switching The hotkeys are: A and P for Auto Scanning; and the Arrow Keys for Skip Mode. Note: 1. In order for hotkey operations t[...]

Chapter 6. The Windows Client 69 Pausing when you want to keep the focus on a particul ar com puter is more convenient than Exiting Au to Scan Mode because when you Resume scanning, you start from where you left off. If, on the ot her hand, you were to exit and restart Auto Scan Mode, th e scanning woul d start from the very first computer on the i[...]

KL9108 / KL9116 User Manual 70 Panel Array Mode Clicking on the OSD Toolbar's Panel icon invokes Panel Array Mode. Under this mode, the OSD divides your screen into a 4 x 4 grid of 16 pan els:  Each panel represents one of the KL 9108 / K L9116's ports. Starting with Port 1 at the upper left; going from left to rig ht; top to bottom; P[...]

Chapter 6. The Windows Client 71  Y ou can access a computer connected to a port by moving the mouse pointer over its panel and clicking. Y ou switch to the com put er exactly as if you had selected it from the OSD Main screen.  The panel array toolbar, at the lower right of the screen, provides sh ortcut navigation and control of the pan el [...]

KL9108 / KL9116 User Manual 72 Multiu ser Operati on The KL9108 / KL9116 supports multiuser operation. Up to 32 users can log in at the same time. When multiple us ers simultaneously access the KL9108 / KL9116 switch from remo te consoles, the rules of precedence that apply are shown in the followi ng table: Note: A TEN recommends that the user who[...]

Chapter 6. The Windows Client 73 Windows Client Control Panel The control panel consists of an icon bar at the top, with two text bars below it. Initially, the text bars display the video resoluti on and IP address of the d evice at the remote location. As the mouse pointer moves over the icons in the icon bar, however, the text bar information cha[...]

KL9108 / KL9116 User Manual 74 Hotkeys Various configuration acti ons related to the keyboard, video, and mouse can be performed via hotkey combinations. Th e Hotkey setup utility is accessed by clicking the Keyboard icon on the Cont rol Panel. The actions performed by the Hotkeys are listed in the left col umn; the currently defined keys th at inv[...]

Chapter 6. The Windows Client 75 An explanation of t he Hotkey Setup Actions is given in the table below : Note: T o invoke an action, you must press and release the keys one key at a time. If you find the default Hotkey combinations inco nveni ent, you can re- configure them by foll owing these five steps: 1. Highlight the Actio n, and then Click [...]

KL9108 / KL9116 User Manual 76 4. Cli ck Set . Repeat for any other actions for which you wish to re-assign Hotkeys. 5. Cli ck Close . Note: Y ou can use the same function keys for more th an one action, as long as the first key is not the same . For example, you can use F1 F2 F3 for one action; F2 F1 F3 for another; F3 F2 F1 for a third, etc. Vide[...]

Chapter 6. The Windows Client 77 The meanings of the adjustme nt opt ions are given in the table below: Option Usage Screen Position Adjust the horizontal and vertical position of the remote computer window by Clicking the Arrow buttons. Auto-Sync Click Auto-Sync to have the function d etect the vertical and horizontal of fset values of the remote [...]

KL9108 / KL9116 User Manual 78 Gamma Adjustment If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Adjustme nt di alog bo x. Under Bas ic configuration, there are ten preset and four user-defined levels to choose from. Drop down the list box and choo se th e most suit able one. For greate[...]

Chapter 6. The Windows Client 79 The Message Board The KL9108 / KL9116 support s multiple user logins, which can possib ly give rise to access conflicts. To alleviate th is problem, a message board feature has been provided, allowing users to communicate w ith each other. The message board function s much like an In ternet chat program does. When y[...]

KL9108 / KL9116 User Manual 80 The Button Bar The buttons on the Button Bar are toggles. Their actions are described in the table below: Message Display Pane l Messages that users post to the board - as well as system messages - di splay in this panel. If you disable Chat, h owever, messages that get posted to the board won't appear. Compose P[...]

Chapter 6. The Windows Client 81 User List Panel The names of all the logged in users are listed in this panel.  Y our name appears in blue; other users' names appear in black.  By default, messages are posted to all users. T o post a message to one individual user , select the user's name before sending your message.  If a user&[...]

KL9108 / KL9116 User Manual 82 Keyboard and Mouse Considerations Keystrokes Except for [Alt + Tab] and [Ctrl + Alt + Del], all keyboard input is sent to the remote system. The above two chorded ke y combin at ions are retained on the local system to switch among applicatio ns and to recover from disaster. In order to provide the [Alt + Tab] and [Ct[...]

Chapter 6. The Windows Client 83 Mouse Synchronization Until you close the KL9108 / KL9116 connection, mouse m ovements have no effect on your local system, but instead are captured and sent to the remote system . From time to time, especially if you change vi deo resol ution, the local mouse movement may no longer be sy nchroni zed with the remo t[...]

KL9108 / KL9116 User Manual 84 The Configuration Page The OSD Configuration page allo ws users to set up their own, individual, working environ ments. The KL9108 / KL911 6 stores a separate configuration record for each user profile, and sets up the working conf iguration according to the Username that is used to lo g in .[...]

Chapter 6. The Windows Client 85 The Configuration page settings are explained in the followi ng tabl e: Setting Function OSD Hotkey Selects which Hotkey controls the OSD function: [Scroll Lock] [Scroll Lock] or [ Ctrl] [Ctrl] . Since the Ctr l key combination may conflict with programs running on the computers, the default is the Scroll Lock combi[...]

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87 Chapter 7 The Java Client Activating the OSD After you have successfully logg ed in (see page 57), to activate the Java Client OSD do the following: 1. Click the Java Client button (the one without the arrow ) at the left of the W ebpag e. Note: Y ou must have Sun's J ava 2 JRE 1.4. 2 or high er installed on your computer before running th [...]

KL9108 / KL9116 User Manual 88 When you bring up the OSD, the Main Screen comes up in the center of yo ur monitor. This is the same OSD Main Screen that appears when the Windows Client is invoked. For an explanation of this screen refer to t he discussion under Windows Client Main Page , page 65. The Java Client Control Panel The Java Client has a [...]

Chapter 7. The Java Client 89 Set Video Parameters Clicking this button brings up the Video Adjust ment dialog box: It is similar to the Windows Client Video Adjustment dial og box. See page 76 for details. Keyp ad Some keyboard combinati ons cannot be captured and sent to the KL9108 / KL9116. In order to implement thei r effects on the remote syst[...]

KL9108 / KL9116 User Manual 90 Mouse Synchronization At times the local mouse movement may lo se sync wi th the remote mouse movement. The Mouse Synchronization function gets them back into sync. There are two methods available to bring the pointers into sync: 1. Click the Mouse Synchronization button; wait for the remote mouse pointer to move t o [...]

Chapter 7. The Java Client 91 The Button Bar The buttons on the Button Bar are toggles. Their actions are described in the table below:  Messages that users post to the board - as well as system messages - display in the Message Display panel. If you disable Chat, however , messages that get posted to the board won't appear .  Key in the[...]

KL9108 / KL9116 User Manual 92  The names of all the logged in users appear in the User List panel.  By default, messages are posted to all users. T o post a message to one individual user , select the user's name before sending your message.  If a user's name is selected, and you want to post a message to all users, select All U[...]

Chapter 7. The Java Client 93 Lock Key LEDs These LEDs show the Num Lock, Caps Lo ck, and Scroll Lock status of the remote computer. They turn Gr een when the Lock status is On . Click on the icon to toggle the status. Note: When you first connect, the LED display may not be accurate. T o be sure, click on the LEDs to set them. Resolution The video[...]

KL9108 / KL9116 User Manual 94 Port Operation Java Client port operation is the same as for the Windows Client. See page 66 for details. Panel Array Mode This is very similar to the Windows Cli ent Panel Array Mode (see page 70 for details), except for some diff erences in the toolbar. The Java Client Panel Array Mode Toolbar is shown in the fig ur[...]

95 Chapter 8 The Log File The Main Screen The KL9108 / KL9116 logs all the events that take place on it. To view the contents of the log file, click the Log icon at the left of the Webpage. A screen similar to the one below appears: A maximum of 512 events are stored in the log file. To clear the log file, click on the Clear Log icon at the lower r[...]

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97 Chapter 9 The Log Server The Windows-based Log Server is an admin istrative utility that records all the events that take place on selected KL9 108 / KL9116 units and writes them to a searchable database. This chapter desc ribes how to install and configure th e Log Server. Inst allation 1. From the computer that you want to use as the Log Serve[...]

KL9108 / KL9116 User Manual 98 St arting Up To bring up the Log Server, either double click the program icon, or key in the full path to th e program on the command line. The first time y ou run it, a screen similar to the one below appears: Note: 1. The MAC address of the Log Server computer must be specified on the Service Configuration page of t[...]

Chapter 9. The Log Server 99 The Menu Bar The Menu bar consists of four items:  Configure  Events  Options  Help These are discussed in the sec tions that follow. Note: If the Menu Bar appears to be disabl ed, click in the KL9108 / KL9116 List window to enable it. Configure The Configure menu contains three items: Add, Edit, and Delete.[...]

KL9108 / KL9116 User Manual 100 A descriptio n of the fields is give n in th e table, below: Fill in or modify th e fields, then click OK to finish. Event s The Events Menu h as two items: Search and Maintenance . Search Search allows you to search for events co ntaining specific words or strings. When you access this function, a screen similar to [...]

Chapter 9. The Log Server 101 A description of the items is given in the tabl e be low: Item Explanation New search This is one of three radio buttons that define the scope of the search. If it is selected, the search is performed on all the events in the database for the selected KL9108 / KL91 16. Search last results This is a secondary search per[...]

KL9108 / KL9116 User Manual 102 Maintenance This function allows the administrat or to perform manual maintenance of the database, such as erasing specified reco rds before the expiration time that was set with the Limit setting of t he Edit functi on (see page 100). Options Network Retry allows you to set the nu mb er of seconds that the Log Serve[...]

Chapter 9. The Log Server 103 The Log Server Main Screen Overview The Log Server Main Screen is divided into two main panels.  The upper (List) panel lists the KL9 108 / KL9116 units that have been selected for the Log Server to track (see Configure , page 99).  The lower (Event) panel displays the lo g events for the currently selected KL910[...]

KL9108 / KL9116 User Manual 104 The List Panel The List panel co ntains six fields: The Event Panel The lower panel display s log even ts for the currently selected KL9108 / K L9116. Note that if t here are more than one KL9108 / K L9116 units, even thou gh th ey aren't currently selected, if their Recording check bo x is checked, the Log Serv[...]

105 Chapter 10 AP Operation Overview In some cases, the Adm inistrator may no t want the KL9108 / KL9116 to be available via browser access. AP versions of the Windows Client and the Java Client are provided to enable dir ect access of the KL910 8 / KL9116 without having to go through a browser. The programs are initially downloaded from the browse[...]

KL9108 / KL9116 User Manual 106 St arting Up To connect to the K L9108 / KL9116, go to the location on your hard disk t hat you saved the Windows Client prog ram to, and double-click its icon (WinClient.exe) to bring up the Window s Client Connection Screen: Note: Y ou must have DirectX 7.0 or higher installed on you r computer . If not, the Client[...]

Chapter 10. AP Operation 107 A description of the Connecti on Screen is given in the following table: Menu Bar The Menu Bar contains three items: File, T ools, an d Help.  The File Menu allows the operator to Create, Save, and Open user created Work files (see page 108 for details).  The T ools Menu contains two entries: Keyboar d and Config [...]

KL9108 / KL9116 User Manual 108 The File Menu The File Menu allows the operator to Create, Save, and Open user created Work files. A W ork File consists of a ll the informatio n sp ecified in a Client session. This includes the Server List an d Server IP list items, as well as the Hotkey settings . Whenever a user runs the Client program , it opens[...]

Chapter 10. AP Operation 109  Config When you select Config , a screen similar to the one below appea rs:  If Full Screen Mode is enabled (the check box is selected), the remote display fills the entire screen of your local monit or .  If Full Screen Mode is not enabled (the check box is cleared), the remote display appears as a window on [...]

KL9108 / KL9116 User Manual 110 Connecting To connect to a KL9108 / KL9116 unit: 1. Fro m th e Server List box, double-click the device that you wish to con- nect to. Or , specify the IP a ddress and port number in the Server IP and Port input boxes, and then Click Connect . The Logi n dialog box appears: 2. Key in a valid Username and Password, an[...]

Chapter 10. AP Operation 111 Operation Once a connection to the KL9108 / K L9116 has been established, the remote system's video out put is cap tur ed an d disp lay ed on yo ur mo nit or. At the same time, your local keystrok e and mouse input is captured and sent to the remote system . The look and feel of the AP Window s cli ent operation is[...]

KL9108 / KL9116 User Manual 112 The Java Client Inst allation To install the Java Client on your computer, do the follo wing: 1. Log into the KL9108 / KL91 16 with your browser, and click the second Java Client button (the one with the arrow) . A screen similar to the one below appears: 2. Cli ck Save . In the dialog box that comes up specify a loc[...]

Chapter 10. AP Operation 113 The Addr ess Input dialog box appears: 3. Key in the IP address for the unit you want to connect to - including a forward slash followed by the log in string (set by the administrator). Note: For security purposes, the login stri ng must be specified correctly as part of the IP address. The syst em administrator may cha[...]

KL9108 / KL9116 User Manual 114 Operation The look and feel of the AP Java client operation is the same as for the browser version of the Java client. Refer back to page 87 for de tail s.[...]

115 Appendix T roubleshooting Administration General Operation Symptom Possible Cause Action After upgrading firmware, the KL9108 / KL91 16 still appears to be using the old firmware v ersion. Y ou r Internet browser is displaying cached Webpages and has not fetched new versions of the KL9108 / KL91 16 Webpages. Delete all temporary Internet files [...]

KL9108 / KL9116 User Manual 116 The Java Client For mouse synchronization problems, refer to the discussion on page 90. For connection and operation probl ems, see the table below: The Log Server Problem Resolution Java Client won't connect to the KL9108 / KL91 16. 1. Java 2 JRE 1.4.2 or higher must be installed on your com- puter . 2. Make su[...]

Appendix 117 Panel Array Mode The Windows Client Problem Resolution Low resolution video in Panel Array Mode. Increase the numb er of panels that are displayed. Some users only receive a partial image when multiple remote users are logged in concurrently . The first user to invoke Panel Array Mode should set it to display a minimum of four panels. [...]

KL9108 / KL9116 User Manual 118 Sun Systems * These solutions work for most comm on Sun VGA cards. If using them fails to resolve the problem , consult the Sun VGA card's manual. Problem Resolution Video display problems with HDB-15 interface system s (e.g. Sun Blade 1000 servers). The display resolution should be set to 1024 x 768. Under T ex[...]

Appendix 119 Additional Mouse Synchronization Procedures If the mouse synchronization procedures mentioned in the ma nu al fail to resolve mouse pointer problems for particular compu ters, try the followi ng: Note: 1. These procedures are to be perfor med on the computers attached to the KL9108 / KL9116's ports - not on the computer you are us[...]

KL9108 / KL9116 User Manual 120 Windows XP / Windows Server 2003: Set the mouse speed to the middle po sition; disable Enhance Point er Precision (Control Panel → Printers and Other Hardw are → Mouse → Pointer Options): Windows ME / Windows 95: Set the mouse speed to the middle posit ion; disable mouse acceleration (click Advanced to get the [...]

Appendix 121 Specifications Function KL9108 KL91 16 Computer Connections Direct 8 16 Max. 64 (via Cascade) 128 (via Cascade) Console Connections Local 1 Remote 1 Port Selection OSD, Hotkey , Pushbutton Connectors Console Port Keyboard 1 x 6-pin Mini-DIN Female (Purple) Video 1 x HDB-15 Female (Blue) Mouse 1 x 6-pin Mini-DIN Female (Green) KVM Port [...]

KL9108 / KL9116 User Manual 122 Scan Interval 1 - 255 Seconds I/P Rating 100–240V AC, 50/60 Hz, 1A Power Consumption 120V/31W; 230V/39W Environment Operating T emp. 0–40° C S torage T emp. -20–60° C Humidity 0–8 0% RH, Non-condensing Physical Properties Housing Metal Weight 17. 1 kg 17.3 kg Dimensions (L x W x H) 70.5 x 48.2 x 4.4 cm (19&[...]

Appendix 123 OSD Factory Default Settings The factory default se ttings are as follows: Setting Default OSD Hotkey [Scroll Loc k] [Scroll Loc k] Port ID Display Port Number + Name Port ID Display Duration 5 Seconds Scan / Skip Mode All Scan Duration 10 Seconds Screen Blanker 0 Minutes (disabled) Beeper On Accessible Ports F (Full) For all U sers on[...]

KL9108 / KL9116 User Manual 124 Administrator Login Failure If you are unable to perform an Adminis trator login (because the Username and Password information has become corrupted , or you have fo rgotten it, for example), there is a procedure you can use to clear the login information. Note: Performing this procedure also returns all settings to [...]

Appendix 125 Optional Rack Mounting For convenience and flexibili ty, three optional rack mounting kits are available:  A long bracket standard rack mount ing kit for 68 – 105 cm racks;  A short bracket Easy-Installation rack mount kit for 57 – 70 cm racks;  A long bracket Easy-Installa tion rack mo un t kit for 68 – 105 cm racks. To[...]

KL9108 / KL9116 User Manual 126 2. Packing material has been in serted to protect the KL9108 / K L91 16 during shipping. Slide th e LCD modul e out un til the packing material is visible. Remove the packing material before in stalling the unit, as shown in the diagram below . 3. Attac h th e lef t and right easy-installation moun ting rails to the [...]

Appendix 127 a) Screw the front flanges to the rack first. b) Slide the bars with the rear flanges toward the rack until the fl anges make contact with the r ack, then screw the rear flanges to the rack. 4. Slide the switch onto the support flanges. Use the screws supplied with this package to loosely attach the front of the switch to the front of [...]

KL9108 / KL9116 User Manual 128 5. Slide the rear attachment sliding brackets along the slide bars until they contact the rear of the switch, then use the screws supplied with this package to attach the bars to the rear of the switch (tighten the screws al l the way). 6. Slide the switch open and closed a coup le of times to be sure that it is prop[...]

Appendix 129 Dedicated Invocation Keys Two dedicated keys (below) are provided on the keyb oard modu le to make it easy to invoke the OSD and the OSD Toolbar: Note: These keys are toggles. Press once to invoke the feature, press again to exit.  The KVM OSD Key invokes the OSD See The Local Console , page 29 , for details.  The KVM Hotkey Key [...]

KL9108 / KL9116 User Manual 130 Limited W arranty ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the da te of purchase. If this pr oduct proves to be defective, contact ALTUSEN 's support department for repair or replacement of your unit. ALTUSEN w ill not issue a refund. Return reque[...]

131 Index A Adjust Video Java Client, 89 Windows Client, 76 Administration, 29 Administration Page, 3 9 Customization, 51 Date/Time, 55 General, 39 Network, 45 RADIUS, 46 Security, 49 Service Configuration, 43 User Management, 40 Administrator Login Failure, 124 ALTUSEN Information, xiv AP Operation Config, 109 Java Client, 112 Windows Client, 105 [...]

KL9108 / KL9116 User Manual 132 OSD, 85 Hotkey Operation, 68, 94 Auto Scanning, 68 Hotkeys Windows Client, 74, 108 I Installation Single Stage, 16 Invalid login, 58 IP Address, 39, 60 Configuring, 45 J Java Client, 2, 112 Activating the OSD, 87 AP Installation, 112 AP Login, 113 AP Operation, 114 Control Panel, 88 Keypad, 89 Lock Key LEDs, 93 Messa[...]

Index 133 N Naming ports , 34 Network Settings, 45 O Opening the Console, 19 Operating Precautions, 22 Operation AP, 105 OSD Activating in Java, 87 Activating in Windows, 63 Administration Page, 39, 65 Configuration Page, 37, 84 Factory Default Settings, 123 Hotkey, 85 Log Page, 38 Main Page, 31, 65 Toolbar, 66 Overview, 1 P Panel Array Mode Java C[...]

KL9108 / KL9116 User Manual 134 Administration, 115 General operation, 115 Java Client, 116 Log Server, 116 Login Failure, 124 Panel Array Mode, 117 Sun Systems, 118 Windows Client, 117 U Upgrading the Firmware, 5 6 User Management, 40 User Notice , iii V Video Adj ustment Java Client, 89 Windows Client, 76 W Webpage Buttons, 61 Icons, 59 Layout, 5[...]