AT&T ATTCL83201 manual

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Table of contents for the manual

  • Page 1

    C o m p l e t e u s e r ’ s m a n u a l C L 8 3 1 0 1 / C L 8 3 2 0 1 / C L 8 3 2 5 1 / C L 8 3 3 0 1 / C L 8 3 3 5 1 / C L 8 3 4 0 1 / C L 8 3 4 5 1 / C L 8 3 5 5 1 D E C T 6 .0 c o r d l es s t e le ph on e/ a n s w e r i n g s y s t e m w i t h c a l l e r I D / c a l l w a i t i n g[...]

  • Page 2

    Congr atulations on your purchase of this A T&T product. Bef ore using this A T&T product, please read the Import ant safety information section on pages 104-105 of this manual. Please thoroughl y read this user’s manual for all the featur e operations and troubleshooting information necessary t o install and operate your new A T&T pr[...]

  • Page 3

    P arts checklist Y our telephone package cont ains the following items. Save your sales r eceipt and original packaging in the event warr anty service is necessary. Cordless handset (1 for CL83101) (2 for CL83201/CL83251) (3 for CL83301/CL83351) (4 for CL83401/CL83451) (5 for CL83551) Charger for cor dless handset with power adapter installed (1 fo[...]

  • Page 4

    C o m p l e t e u s e r ’ s m a n u a l C L 8 3 1 0 1 / C L 8 3 2 0 1 / C L 8 3 2 5 1 / C L 8 3 3 0 1 / C L 8 3 3 5 1 / C L 8 3 4 0 1 / C L 8 3 4 5 1 / C L 8 3 5 5 1 D E C T 6 .0 c o r d l es s t e le ph on e/ a n s w e r i n g s y s t e m w i t h c a l l e r I D / c a l l w a i t i n g T able of cont ents Getting started Quick reference guide - [...]

  • Page 5

    Temporary ringer silencing ........... 30 Handset speakerphone ................... 31 Last number redial ............................ 31 Equalizer ................................................. 33 Options while on calls .......................... 34 Volume control ................................... 34 Call waiting ..............................[...]

  • Page 6

    Message capacity .............................. 78 Voice prompts ..................................... 78 Call screening ...................................... 78 Call intercept ....................................... 79 Base ringer ........................................... 79 Temporarily turning off the message alert tone .......................[...]

  • Page 7

    1 CHARGE indicator On when the handset is charging in the telephone base or charger . q CID/VOL UME Press q CID to show caller ID history when the handset is not in use (page 64). P r e s s t o s c r ol l d o w n w hi l e i n m e nu s . While entering names or numbers, press to mo ve the cursor to the left. Pr es s t o d ecr eas e t he lis ten ing [...]

  • Page 8

    2 Getting st arted Quick r ef er ence guide - handset Main menu Play messages (page 80) Answering sys (page 68) Directory (page 51) Caller ID log (page 61) Interc om (page 41) Ringers (page 12) Set date/time (page 13) Settings (page 14) Websit e (page 19) • • • • • • • • • Using menus: Press MENU/ SELE CT to show the menu. Press q[...]

  • Page 9

    Getting st arted 3 Quick r ef er ence guide - t elephone base IN USE indicator On w he n th e te le ph on e is i n us e, o r whe n th e an sw er in g sy st em i s an sw er in g an in c om ing c al l. On when a handset is being register ed. Flashes when there is an incoming call or when all handsets are being deregister ed. Flashes when another tele[...]

  • Page 10

    4 Getting st arted X/DELETE While reviewing the caller ID history, the directory or the redial memory, press to delete an individual entry (page 65, page 56 and page 31 respectively). While predialing, press to delete digits (page 29). During message or announcement playback, press t o delete the playing message or announcement (page 82 and page 70[...]

  • Page 11

    Getting st arted 5 See pages 7-8 for easy instructions. Y ou must install and charge the battery befor e using the telephone. S T OP! Install ation Ins tall the tele phone base clo se t o a t elep hone jack and a powe r out let not con trol led by a wall swit ch. T he t elep hone base can b e pla ced on a flat sur fac e or verti call y mou nted on [...]

  • Page 12

    6 Getting st arted T elephone base and char ger installation Install the telephone base and char ger as shown below. The telephone base is r eady for tabletop use. If you want t o change to wall mounting, see Installation options on page 9 f or details. IMPORT ANT INF ORMA TION Use only the power adapter(s) supplied with this pr oduct. To or der a [...]

  • Page 13

    Getting st arted 7 Bat tery inst allation and char ging Install the batt ery as shown below. Once you have inst alled the battery , the screen indicates the bat tery status (see the table below). If nec essary, place the handset in the telephone base or char ger to charge the batt ery. For best performance, k eep the handset in the telephone base o[...]

  • Page 14

    8 Getting st arted Bat tery inst allation and char ging Step 3 Charge the handset by placing it f ace forward in the telephone base or char ger. The CHARGE light on the top of the handset is on during charging. IMPORT ANT INF ORMA TION Us e o nl y t he su ppl ied r ech ar gea bl e b at te ry or re pla ce men t b at te ry (mo del B T16 63 42) . T o [...]

  • Page 15

    Getting st arted 9 Install ation options Y our t el ep hon e bas e is re ad y f or t ab let op u se. I f y ou w ant t o mou nt yo ur t ele ph on e o n a w al l, fo ll ow th e s te ps be lo w t o co nn ect t he te le ph one b ase wi th a st an dar d du al- st ud te le ph one w all m oun ti ng pl at e. Y ou m ay ne ed a pr ofe ss ion al t o i ns ta l[...]

  • Page 16

    10 Getting st arted Install ation options W all mount to tabl etop installation 1. If the telephone line cor d and power adapter cord ar e bundled, untie them first. Push the telephone base up t o remove it from the wall. Unplug the telephone line cor d (or DSL filter) fr om the wall. Unplug the power adapter from the power outl et. 2. Swivel the w[...]

  • Page 17

    11 Handset settings Use the menu to change the telephone settings. 1. Press MENU/ SELECT on the handset when it is not in use to enter the main menu. 2. Press q CID or p DIR to scroll to the feature to be changed. When scrolling through the menu, the > symbol indicates the selected menu item. 3. Press MENU /SELECT to select the highlighted item.[...]

  • Page 18

    T elephone settings 12 Handset set tings Ringer volume Y ou can set the ringer volume level to one of six lev els or turn the ringer off. When the ringer is off , appears on the screen. 1. Press MENU/ SELECT i n idle mode t o enter the main menu. 2. Use q CID or p DIR to scroll to >Ringers , then pr ess MENU /SELECT . 3. Press MENU / SELECT agai[...]

  • Page 19

    13 T elephone settings Handset set tings Set date/time The answering system announces the da y and time of each message prior to playing it. Bef ore using the answering system, set the date and time as follows. If you subscribe t o caller ID service, the day, month and time ar e set automatically with each incoming call. The y ear must be set so th[...]

  • Page 20

    T elephone settings 14 Handset set tings LCD language You can select the language used for all screen displays. 1. Press MENU/ SELECT in idle mode to enter the main menu. 2. Use q CID or p DIR to scroll to >Settings , then press MENU /SELECT . 3. Press MENU /SELECT to choose >LCD language . 4. Press q CID or p DIR to highlight >English , &[...]

  • Page 21

    15 T elephone settings Handset settings NOTES: To use the caller ID announce feature, you must subscribe to caller ID service from your telephone service provider. When there are up to five handsets registered, the telephone system supports caller ID announce for all handsets. If six or more handsets are registered, the system supports caller ID an[...]

  • Page 22

    Handset settings Clear voicemail indication Use this feature when the telephone indicates there is new voicemail but there is none. For example, when you have accessed your voicemail while away from home. This feature only turns off the displayed New voicemail and the icon; it does not delete your voicemail messages. As long as you have new voicema[...]

  • Page 23

    Handset set tings Rename handset Y ou can create a handset name for each s ystem handset. 1. When the handset is idle, press MENU/ SELE CT . 2. Use q CID or p DIR to scroll to >Set tings , then press MENU /SELECT . 3. Use q CID or p DIR to scroll to >R ename handset , then press MENU /SELE CT . 4. Chan ge th e han dset name when prom pted . P[...]

  • Page 24

    T elephone settings Handset set tings Use caller ID t o automatically set dat e and time If you subscribe to caller ID servic e, the day, month and time ar e set auto mat ic all y w ith e ach i ncom in g c al l. Follow the steps bel ow to turn the CID time sync featur e on or off. The default set ting is On . 1. When the handset is in idle mode, pr[...]

  • Page 25

    Handset set tings Dial m ode The di al mode i s prese t to t one dialin g. If you have pul se (ro tary) se rvice, y ou must ch ange the d ial mode t o pulse diali ng befor e using the tel ephone. T o se t the dial mode: 1. Press MENU/ SELECT in idle mode t o enter the main menu. 2. Use q CID or p DIR to scroll to >Set tings , then press MENU /SE[...]

  • Page 26

    T elephone settings 20 T elephone base settings Use the menu to change the telephone set tings. 1. Press MENU/ SELECT on the telephone base when it is not in use to enter the main menu. 2. Press q CID or p DIR to scroll t o the feature to be changed. When scrolling thr ough the menu, the > symbol indicates the select ed menu item. 3. Press MENU [...]

  • Page 27

    21 T elephone settings T elephone base settings Ringer volume Y ou can set the ringer volume level to one of six lev els or turn the ringer off. When the ringer is off , appears on the screen. 1. Press MENU/ SELECT in idle mode t o enter the main menu. 2. Use q CID or p DIR to scroll to >Ringers , then pr ess MENU /SELECT . 3. Press MENU / SELEC[...]

  • Page 28

    T elephone settings 22 T elephone base settings Set date/time The answering system announces the da y and time of each message prior to playing it. Bef ore using the answering system, set the date and time as follows. If you subscribe t o caller ID service, the day, month and time ar e set automatically with each incoming call. The y ear must be se[...]

  • Page 29

    23 T elephone settings T elephone base settings L CD language Y ou can select the language used for all screen displa ys. 1. Press MENU/ SELECT in idle mode t o enter the main menu. 2. Use q CID or p DIR to scroll to >Set tings , then press MENU /SELECT . 3. Press MENU /SELECT t o choose >L CD language . 4. Press q CID or p DIR to highlight &[...]

  • Page 30

    T elephone settings 24 T elephone base settings NOTES: To use the caller ID announce feature, you must subscribe to caller ID service from your telephone service provider. This feature does not announce information for call waiting calls. It takes at least 2 rings for the phone to receive caller ID information and announce it. If the phone is answe[...]

  • Page 31

    25 T elephone settings T elephone base settings Clear voic email indication Use this feature when the t elephone indicates there is new voicemail but ther e is none. For example, when you have accessed y our voicemail while away from home. This featur e only turns off the displayed New voicemail and the icon; it does not delete y our voicemail mess[...]

  • Page 32

    T elephone settings 26 T elephone base settings Rename base Y ou can create a new name for the t elephone base. 1. When the telephone is idle, pr ess MENU/ SELECT . 2. Use q CID or p DIR to scroll to >Set tings , then press MENU /SELECT . 3. Use q CID or p DIR to scroll to >R ename base , then press MENU /SELE CT . 4. Chan ge th e te lepho ne[...]

  • Page 33

    27 T elephone settings T elephone base settings Use caller ID t o automatically set dat e and time If you subscribe to caller ID servic e, the day, month and time ar e set automatically with each incoming call. F ollow the steps below to turn the CID time sync featur e on or off. The default set ting is On . 1. When the handset is in idle mode, pre[...]

  • Page 34

    T elephone settings 28 T elephone base settings Dial m ode The di al mode is prese t to t one dialin g. If you have pul se (rot ary) ser vice, yo u must c hange the dial mode to puls e dialing befor e using th e telep hone. T o se t the dial mode: 1. Press MENU/ SELECT in idle mode t o enter the main menu. 2. Use q CID or p DIR to scroll to >Set[...]

  • Page 35

    29 T elephone oper ation Making a call Using a cor dless handset: Press PHONE/ FLASH or /SPEAKER SPEAKER , then enter the telephone number. The screen displays the elapsed time as you talk (in hours, minutes and seconds). Using the tel ephone base: Press /SPEAKER SPEAKER , then enter the telephone number. The screen displays the elapsed time as you[...]

  • Page 36

    T elephone operation 30 T elephone oper ation oper ation Ending a call Using a cor dless handset: Pr ess O FF / CA NCE L o r re tur n the h and se t t o th e t el ep ho ne ba se or ch ar ge r . Using the tel ephone base: Press /SPEAKER SPEAKER . Auto off A call ends automatically when you put the handset in the t elephone base or charger . T empora[...]

  • Page 37

    T elephone operation 31 T elephone oper ation Handset speak erphone During a call, press /SPEAKER SPEAKER to swit ch between handsfree speakerphone and normal handset use. Press OFF/ CANCEL to hang up. NOTES: When you use the speakerphone, the key pad of the handset and the /SPEAKER button are lit. The speakerphone uses more power than the normal h[...]

  • Page 38

    T elephone operation 32 T elephone oper ation T o r edial a number: Using a cor dless handset: T o dial the displayed number , press PHONE/ FLASH or /SPEAKER SPEAKER . -OR- Press PHONE/ FLASH or /SPEAKER SPEAKER , then pr ess REDIAL/ P AUSE repeat edly to view the redial memory . Press MENU /SELECT t o dial the displayed number . Using the tel epho[...]

  • Page 39

    T elephone operation 33 T elephone oper ation Equalizer The handset equalizer enables you t o change the quality of the audio to best suit your hearing. While on a call or inter com call, or listening to a message or announcement, press E Q to select the equalizer setting T reble 1 , T rebl e 2 , Bass or Natural (the def ault setting). The current [...]

  • Page 40

    T elephone operation 34 V olume contr ol Using a cor dless handset: Y ou can set the listening volume to one of six levels. Whil e on a call, press q CID /V OLUME to decr ease or press p DIR /VOL UME to increase the list ening volume. Using the tel ephone base: Y ou can set the listening volume to one of eight lev els . While on a call, press q /V [...]

  • Page 41

    T elephone operation 35 Options while on calls Mute Use the mute function to turn off the micr ophone. Y ou can hear the caller , but the caller cannot hear you. Using a cor dless handset: To mute a call: • While on a call, press MUTE/ DELETE . When mute is on, the handset shows Muted for a few seconds and MUTE icon displays until you turn off mu[...]

  • Page 42

    T elephone operation 36 Options while on calls Chain dialing Use this feature t o initiate a dialing sequence from the numbers in the directory , caller ID history or r edial memory while you are on a call. Chain dialing is useful when you wish to ac cess other numbers (such as bank account numbers or ac cess codes) from the direct ory, caller ID h[...]

  • Page 43

    T elephone operation 37 Options while on calls T o acc ess the caller ID log whil e on a call: 1. Press MENU/ SELECT . 2. Press q CID or p DIR to scr oll to >Caller ID log , then pr ess MENU /SELECT . 3. Press q CID or p DIR to scr oll to the desired number . 4. Press MENU /SELECT t o dial the number shown. T o acc ess the redial list whil e on [...]

  • Page 44

    T elephone operation 38 Options while on calls Blind trans fer While on an outside call, you can trans fer the call to a specific device or any device without notifying them. T o trans fer an outside call fr om a handset: 1. During the call, press MENU/ SELE CT . 2. Press MENU /SELE CT to choose >T ransf er . If you h ave o ne ha ndset , the out[...]

  • Page 45

    T elephone operation 39 Options while on calls T o trans fer an outside call fr om the telephone base: 1. During the call, press MENU/ SELE CT . 2. Press MENU /SELE CT to choose >T ransf er . If your have one handset, the outside call is put on hold and the telephone base shows T rans ferring call... The handset rings and shows T rans fer from B[...]

  • Page 46

    40 Multiple handset use Handset locat or The handset locator featur e is useful if you misplace any handsets. T o st ar t the paging tone: Press / HANDSET L OCA TOR on the telephone base to start the paging t one on all handsets for 60 seconds. NOTE: If you press OFF/ CANCEL or MUTE/ DELETE on a handset, the ringer of that handset stops, but the pa[...]

  • Page 47

    Multiple handset use 41 Int er com Use the interc om feature for conv ersations between two handsets, or a handset and the telephone base. Y ou can buy additional expansion handsets (model A T&T CL80111) for this telephone base to e xpand your telephone system (up t o 12 handsets). Using a cor dless handset: 1. Press MENU/ SELE CT in idle mode [...]

  • Page 48

    Multiple handset use 42 Int er com Using the tel ephone base: 1. Press MENU/ SELE CT in idle mode to enter the main menu. Press q CID or p DIR to scr oll to >Inter com , then press MENU /SELE CT . If you have one handset, the tel ephone base shows Calling HANDSET X . If you have mor e than one handset, the telephone base shows INTERC OM TO : Use[...]

  • Page 49

    Multiple handset use 43 Call tr ansfer using int er com Use the interc om feature to tr ansfer an outside call to another system handset or the telephone base. Y ou can also share an outside call with another system handset or the t elephone base. T o trans fer or share an out side call using inter com: Using a cor dless handset: 1. During the call[...]

  • Page 50

    Multiple handset use 44 Push-t o-talk (P TT) Y ou can directly br oadcast messages to the speakerphone of any device. Pr ess and hold PUSH TO T ALK on a handset or PTT on the telephone base to begin two-w ay communication. Only one device can talk at a time. Whil e talking to another device, press and hol d PUSH TO T ALK on the handset or PTT on th[...]

  • Page 51

    Multiple handset use 45 Push-t o-talk (P TT) PTT call to a singl e device Using a cor dless handset: 1. There ar e a few ways to begin a PTT call t o a single device. When the handset is not in use: If you have one handset, pr ess and hold PUSH TO T ALK . If you have mor e than one handset: w Press PUSH T O T ALK on the handset. Then use the dialin[...]

  • Page 52

    Multiple handset use 46 Push-t o-talk (P TT) Using the tel ephone base: 1. There ar e a few ways to begin a PTT call t o a single handset. When the telephone base is not in use: If you have one handset, pr ess and hold PTT . If you have mor e than one handset: w Press PTT . Then use the dialing k eys to enter the destination handset number . -OR- w[...]

  • Page 53

    Multiple handset use 47 Push-t o-talk (P TT) PTT call to mul tiple devices When there ar e multiple handsets register ed to the phone system, PTT supports one-to-gr oup calls. PTT supports a maximum of one-to-five calls when one to five handsets ar e registered, and a ma ximum of one-to-four calls when six or more handsets ar e registered. The fir [...]

  • Page 54

    Multiple handset use 48 Push-t o-talk (P TT) Answer a PTT call Y ou c an res pon d to a PT T ca ll a s des cr ibe d be low. Whe n your d evice re ceive s a P T T call , i t be ep s and s hows Pr ess a nd ho ld [ P T T ] t o tal k . Whe n the oth er p ar t y is speak in g , your sp eaker ph one l ight i s on , an d your devi ce show s: P T T From HS[...]

  • Page 55

    Multiple handset use 49 Push-t o-talk (P TT) Change a one-to-one PTT call t o an inter com call Y ou c an conver t a one -to - o ne P T T sess ion to an i ntercom c al l . Whe n your d evice s hows Pr ess a nd ho ld [PT T ] to ta lk , p res s ME NU /SE L EC T . T he s cree n show s >I nte rcom . Pres s M E N U /SE L EC T . Y ou r dev ice dis pl [...]

  • Page 56

    Multiple handset use 50 Push-t o-talk (P TT) Mak e an outgoing call during PTT call During a one-to-one PTT call, pr ess PHON E/ FLAS H on your handset or /SPE AK E R on your telephone base to get a dial t one. The PTT call ends automatically . During a PTT call, press PHO NE/ FLA SH on the initiating handset or /S PE A K E R on the initiating tele[...]

  • Page 57

    51 About the dir ect ory Shar ed direct ory The directory is shar ed by all handsets and the telephone base. Changes made to the dir ectory from any device apply to all. NOTE: Only one handset or the telephone base can review the directory at a time. If another device tries to enter the directory , the screen shows Not available at this time . Capa[...]

  • Page 58

    Dir ectory 52 Cr eat e dir ectory entries Cr eate a new dir ectory entry 1. Press MENU/ SELECT in idle mode t o enter the main menu. 2. Press q CID or p DIR to scr oll to >Direct ory , then press MENU /SELECT . 3. Press q CID or p DIR to highlight >Add c ontact . 4. Press MENU /SELECT . 5. Use the dialing keys to ent er a telephone number (up[...]

  • Page 59

    Dir ectory 53 Cr eat e dir ectory entries 7. Use th e dialing keys to ent er a name (up to 1 5 charac ters) w hen pro mpted. Each t ime you p ress a key , the c haract er on that key ap pea rs . A dd iti on al k ey pr ess es pr od uc e oth er ch ar ac te rs on that key . See t he chart b elow . Press q CID or p DIR to mo ve the cursor to the left o[...]

  • Page 60

    Dir ectory 54 R eview the dir ectory Review dir ectory entries 1. Press p DIR when in idle mode. The summary screen shows brie fly and then the first entry in the direct ory shows. -OR- Pr ess MENU/ SELECT when in idle mode, then press q CID or p DIR to scr oll to >Dir ectory . Press MENU /SELE CT twice. 2. Press q CID or p DIR to br owse throug[...]

  • Page 61

    Dir ectory 55 Sear ch the dir ectory Sear ch by name 1. Press p DIR in idle mode to show the first listing in the dir ectory . 2 . Wh e n an en tr y a pp e ar s, pr es s t he d i al in g k e ys ( 0 - 9 ) t o s t ar t a n am e s ea r ch . Th e dir ect or y s ho ws th e f ir st na me be gi nni ng wi th th e fir st l et te r a ss oci at ed wi th th e [...]

  • Page 62

    Dir ectory 56 Dial, delet e or edit dir ect ory entries T o dial, delete or edit a direct ory entry (name and number), the entry must be displayed on the scr een. Use Review the dir ectory (page 54) or Sear ch by name (page 55) to show an entry . Display dial T o dial a displayed number from the dir ectory, pr ess PHONE/ FLASH or /SPEAKER SPEAKER o[...]

  • Page 63

    Dir ectory 57 Dial, delet e or edit dir ect ory entries Edit a dir ectory entry 1. When a directory entry displays, pr ess MENU /SELECT . The screen shows EDIT NUMBER along with the phone number to be edit ed. If you only want to edit the name, skip to St ep 3. 2. T o edit the number: Press the dialing k eys to add digits. Press q CID or p DIR to m[...]

  • Page 64

    Dir ectory 58 Speed dial The telephone system has ten speed dial locations ( 0 and 2 - 9 , and 1 which is reserved for voicemail) where you can stor e the telephone numbers you wish to dial mor e quickly. Y ou can store up to 30 digits in each location. Speed dial assignments can only be selected from the existing directory entries, with the except[...]

  • Page 65

    Dir ectory 59 Speed dial Reassign a speed dial number 1. When the telephone is idle, pr ess MENU/ SELECT . 2 . P r e s s q CID or p DIR t o s c r o l l t o > D i r e c t o r y . P r e s s M EN U / S E L E C T . 3 . Press q CID or p DIR to scr oll to >Speed dial. Press MENU /SELECT . 4. Press q CID or p DIR to choose the l ocation you wish to [...]

  • Page 66

    Dir ectory 60 Speed dial Mak e a call using speed dial When in idle mode, press and hol d the dialing key ( 0 or 2 - 9 ) c orresponding to the assigned location you wish t o call. -OR- 1. Press MENU /SELE CT when in idle mode. 2. Press q CID or p DIR to scr oll to >Dir ectory Dir ectory , then press MENU /SELECT . 3. Press q CID or p DIR to scr [...]

  • Page 67

    61 About caller ID Th is p ro duc t su ppo rts ca lle r I D se rvi ces of fer ed by mos t t ele pho ne serv ic e pr ov ide rs. Cal ler ID all ows yo u t o s ee the nam e, num ber , d ate an d ti me of call s. Th e a vai labl e c all er ID inf orm ati on w ill ap pear af te r th e f irs t o r se co nd r ing . Informa tion about caller ID with call w[...]

  • Page 68

    Caller ID 62 Ro ber t Br own 888-883-2445 10/15 10:01 MSG # 1 NEW p q Caller ID hist ory How the caller ID his tory (caller ID log) works The telephone stor es caller ID information about the last 50 incoming calls in the telephone base. Entries ar e stored in rev erse chronological order . The phone deletes the oldest entry when the l og is full t[...]

  • Page 69

    Caller ID 63 Caller ID oper ation Memory match If t he in co min g te lep ho ne nu mbe r mat ch es th e las t 7 d ig it s of a t ele ph one n umb er in y ou r d ir ec to ry , th e n am e th at ap pe ars o n the s cr een m at che s the c or re spo nd ing n ame in y ou r d ir ec to ry . For e xample, if Christine Smith calls, her name appears as Chri[...]

  • Page 70

    Caller ID 64 Caller ID oper ation Review the call er ID history Re view the c alle r ID hist ory t o fi nd ou t who call ed, t o r etur n the call , or to c opy the c alle r’s n ame a nd nu mber into your dir ect ory . Ca lle r ID log empty appe ars if th ere are no r eco rds in the c alle r ID log. 1. When the handset or the telephone base is in[...]

  • Page 71

    Caller ID 65 Caller ID oper ation View dialing options Al thoug h the inco ming call er ID log entri es ha ve t en d igit s (th e ar ea c ode p lus the seve n-dig it n umber ), in some are as, y ou ma y ne ed t o dia l onl y th e 7 d igits , 1 p lus t he se ven d igit s, or 1 pl us th e ar ea c ode p lus t he se ven digit s. Y ou ca n cha nge a nd [...]

  • Page 72

    Caller ID 66 Caller ID oper ation Save a call er ID log entry to the dir ectory 1. When in the caller ID log, press q CID or p DIR t o browse. 2. Press MENU /SELE CT to select an entry. 3. When the screen displays EDIT NUMBER , use the dialing k eys to edit the number . Press q CID or p DIR to mo ve the cursor to the left or right. Press MUTE /DELE[...]

  • Page 73

    Caller ID 67 R easons for missing caller ID in formation There ar e occasions when other information or no information shows for various reasons: On-scr een message Reason PRIVATE NUMBER The caller pref ers not to show the phone number. PRIVATE NAME The caller prefer s not to show the name. PRIVATE CALLER The caller pref ers not to show the phone n[...]

  • Page 74

    68 Answering syst em settings Use the answering system menu of a syst em handset or the telephone base to set up the announc ement message, turn on or off the answering system or message alert t one, activate call screening, or change the number of rings, r emote access code or message rec ording time. If you turn off the answering system and you c[...]

  • Page 75

    Answering system 69 Answering syst em settings T o r ecord a new out going announcement: Using a cor dless handset: 1. When the handset is in idle mode, press MENU/ SELECT t o enter the main menu. 2. Pre ss q CID or p DIR to s crol l to >Ans werin g sy s , t hen p res s MENU /SELE CT . 3. Pres s MEN U /SEL ECT again to sele ct >A nnoun ceme n[...]

  • Page 76

    Answering system 70 Answering syst em settings T o delet e your outgoing announcement: Using a cor dless handset: 1. When the handset is in idle mode, press MENU/ SELECT t o enter the main menu. 2. Pre ss q CID or p DIR t o sc rol l to >Ans werin g sy s , th en pr ess MENU / SELE CT . 3. Press MENU /SELE CT again to select >Announcement. 4. P[...]

  • Page 77

    Answering system 71 Answering syst em settings Answer on/off Unless you change it, the answering syst em is on and ready to recor d messages. Y ou can turn the answering system off , but if you do so, the answering system does not answer calls and r ecord incoming messages. T o turn the answering sys tem on or off: Using a cor dless handset: 1. Whe[...]

  • Page 78

    Answering system 72 Call scr eening Use this feature t o choose whether incoming messages can be heard over the speaker when they ar e being recorded. If y ou turn call screening on, you hear the incoming message. While monitoring an inc oming message, you can answer the call by pressing PHONE/ FLASH on the handset, or /SPEAKER SPEAKER on the telep[...]

  • Page 79

    Answering system 73 Answering syst em settings Number of rings Y ou can s et th e ans werin g sy stem to answe r an inco ming call afte r two , thr ee, fo ur , fiv e or six rings . Y ou can a lso s elec t to ll sa ver . I f to ll sa ver is se lect ed, the ans werin g sy stem answ ers a call aft er t wo ri ngs w hen y ou h ave new m essag es, and af[...]

  • Page 80

    Answering system 74 Answering syst em settings Remot e access c ode T o access your answering system r emotely from any t ouch-tone phone, you need to enter a two-digit number (00-99). By def ault, the remote acc ess code is 19 . T o change the r emote acc ess code: Using a cor dless handset: 1. When the handset is in idle mode, press MENU/ SELECT [...]

  • Page 81

    Answering system 75 Answering syst em settings Message alert tone When the message alert tone is set to On , and ther e is at least one new message, the telephone base beeps every t en seconds. Unless you change it, the message alert tone is set to off . There is no audible al ert at the handset. T o change the setting: Using a cor dless handset: 1[...]

  • Page 82

    Answering system 76 Answering syst em settings Message r ecording time Y ou can set the recor ding time allowed for incoming messages. The message length is three minut es by default. T o change the setting: Using a cor dless handset: 1. Wh e n th e h an d se t i s in id le mo de , p r es s M EN U / S EL EC T t o e nt e r th e m ai n m en u . 2. Pr[...]

  • Page 83

    Answering system 77 About the answering syst em Answering sys tem and voicemail indicat ors Y our tele pho ne ha s se pa ra te indic ator s f or t wo di f fer ent t y pe s of voice mes sa ges : tho se lef t on it s bui lt-in di git al an swe ri ng s ys tem an d thos e lef t at yo ur telep hon e ser vice prov ide r ’s voice mail (fee s may app ly)[...]

  • Page 84

    Answering system 78 About the answering syst em Mes sage capac ity The answering system can r ecord up to 99 messages, depending on the length of each message. Individual messages can be up to thr ee minutes, and the maximum rec ording time is appro ximately 14 minutes. The actual recor ding time depends on individual message characteristics. Messa[...]

  • Page 85

    Answering system 79 About the answering syst em T o scr een a cal l at the hands et: If the a nswer ing s yst em is on, you c an he ar th e ann ounc ement and the inc omin g mes sage with the h andse t whe n a c all i s ans were d by the answe ring sy stem . Whi le a messa ge is bein g r ecor ded, the hands et sh ows T o scr een a cal l, pr ess [ S[...]

  • Page 86

    Answering system 80 Message playback If you have new messages, you hear onl y the new messages in chronological order . If there ar e no new messages, the system plays back all the messages (in chronological or der). If there are both new and old messages, you ha ve the option of playing the new or old messages. When playback begins, the total numb[...]

  • Page 87

    Answering system 81 Message playback To listen to messages on a cor dless handset: 1. When the handset is in idle mode, press MENU/ SELECT t o enter the main menu. 2. Press MENU /SELECT again t o select >Play messages . If there ar e new and old messages, press q CID or p DIR to select >Play new msgs or >Play old msgs , t he n p re s s ME [...]

  • Page 88

    Answering system 82 Message playback Options during playback When a message is playing, you can adjust the playback volume, skip, r epeat, pause or delete the message. When messages ar e pl aying on the tel ephone base: Press q /VO L U ME / p to adjust the message playback volume. Press /SKIP to skip to the ne xt message. Press /REPEAT to repeat th[...]

  • Page 89

    Answering system 83 Message playback Delet e all old messages Y ou can only delete old (r eviewed) messages. You cannot del ete new messages until you review them. Y ou cannot retrieve deleted messages. T o delet e all old messages on the telephone base: 1. When the telephone is idle, press X/DELETE . The s ystem announces, “T o delete all old me[...]

  • Page 90

    Answering system 84 R ecor ding and playing memos Memos are your own r ecorded messages used as reminder s for yourself or others using the same answering system. Y ou can record y our own memos using a system handset or the t elephone base. Play and delete them in the same way as incoming messages. Rec ord a memo Using a cor dless handset: 1. When[...]

  • Page 91

    Answering system 85 Base message count er displays The base message counter shows the t otal number of answering system messages. See the table below for other message c ounter displays. Message count er displ ays 0 No m es s ag es . 1-99 T o ta l nu mb e r of me s s ag es a nd m em os . - - The s ystem is answering a call , or someone is tr ying t[...]

  • Page 92

    Answering system 86 R emote ac cess Y ou can reach your answering syst em remotely by dialing your home telephone number fr om any touch-tone telephone. T o r emotely r each your answering sys tem: 1. Dial your telephone number from an y touch-tone telephone. 2. When the system answers, enter the two-digit r emote access code ( 19 is the default c [...]

  • Page 93

    Answering system 87 R emote ac cess Cut out and carry the remote ac cess wallet card at the back of this user’s manual for quick re ference. NOTES: If you do not enter a valid remote acc ess code, the system answers the call aut omatically. If you pause for more than f our seconds during remote access, you hear a help menu listing all features an[...]

  • Page 94

    88 Adding and r egist ering handsets/headsets You r tel ephon e can supp ort u p to 12 DE CT 6. 0 cor dless hand sets (AT&T mode l CL8 0111, sold sepa ratel y) or up t o te n cor dless hand sets and t wo co rdles s hea dsets (sol d sep arate ly). Visit www .tele phon es.a tt.c om/h eads ets for a li st of comp atibl e DEC T 6.0 cord less heads [...]

  • Page 95

    Appendix 89 Der egist ering handsets Y ou may need to deregist er your handsets if: Y ou have 12 regist ered handsets and need to replac e a handset. -OR- Y ou wish to change the designated handset number of your register ed handsets. Y ou must first deregister ALL handset s, and then register each handset you wish to use again, one at a time. Plea[...]

  • Page 96

    Appendix 90 MSG # 1/ 2 Alert t ones and lights Handset scr een icons Batt ery status - battery is char ging (animated display). Batt ery status - low batt ery (flashing); place the handset in telephone base or charger t o recharge. Speak erphone - the speakerphone is in use. Ringer off - the handset ringer is off. New voicemail - you have new v oic[...]

  • Page 97

    Appendix 91 Alert t ones and lights Handset alert tones One short beep T one of each key press, if key t one is turned on. One long beep Indication to begin rec ording a message, memo or announcement. T wo short beeps Y ou are pressing q CID or p DIR on a cordl ess handset when the volume is already at its highest or lowest set ting. -OR- Call wait[...]

  • Page 98

    Appendix 92 Alert t ones and lights Lights IN USE On w he n th e te le ph on e ba se i s in u se , or w he n th e an sw er in g sy st em i s an sw er in g an i nc om in g ca ll . On when a handset is being register ed. Flashes quickly when there is an incoming call or when handsets are being deregister ed. Flashes when another telephone is in use o[...]

  • Page 99

    Appendix 93 Scr een display messages Scr een messages BASE 0 is calling The telephone base is calling. Call transferred Y ou ha ve tr ansf erred an ou tside call t o ano ther de vice. Caller ID log empty There are no entries in the call er ID history. Calling BASE 0 The handset is calling the telephone base (for int ercom calls). Calling HANDSET X [...]

  • Page 100

    Appendix 94 Display scr een messages Scr een messages Not available at this time Someone else is already using the direct ory or caller ID history. No Incoming PTT The incoming PTT function is turned off . The handset will not receive P TT calls. Out of range OR No pwr at base The telephone base has lost power , or the handset is out of range. ** P[...]

  • Page 101

    Appendix 95 T r oubleshooting If you have difficulty with y our phone please try the suggestions below. For Customer Service, visit our websit e at www.t elephones.at t.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . My tel ephone doesn’t work at all. Ma k e s ur e the p owe r co rd is s ecu r el y p lu gge d in. Ma k e s ur e y[...]

  • Page 102

    Appendix 96 T r oubleshooting My cor dless handset isn’t performing normall y . Ma k e s ur e yo u p lu g t he po we r c or d se cur el y in to th e te le pho ne ba se . P lu g t he po we r a da pt er in to a di ff er ent w ork in g e le ct ric al ou tl et wi tho ut a wa ll sw it ch. Move the cor dless handset closer to the telephone base. Y ou m[...]

  • Page 103

    Appendix 97 T r oubleshooting I g et no ise, sta tic, or w eak s ignal s eve n wh en I’ m nea r the tel eph one ba se. If you subscribe to high-speed Internet servic e (DSL - digital subscriber line) through your t elephone line, you must install a DSL filter between the telephone line cor d and the telephone wall jack (page 6). The filter preven[...]

  • Page 104

    Appendix 98 T r oubleshooting Charge the batt ery in the cordless handset for at least t en hours. For optimum daily performance, r eturn the cordless handset t o the telephone base or charger when not in use. Y ou may have too many e xtension phones on your telephone line to allow all of them to ring simult aneously. T ry unplugging some of the ot[...]

  • Page 105

    Appendix 99 T r oubleshooting The char ge light is off or blinking. Make sur e you plug the power and line cords in corr ectly and securely . Unplug the electrical power . Wait for 15 sec onds, then plug it back in. Allow up to one minute f or the cordless handset and telephone base to reset. Clean the cor dless handset, charger and telephone base [...]

  • Page 106

    Appendix 100 T r oubleshooting Difficulty hearing messages. Press V OLUME/ p to incr ease the telephone base speaker volume. Press p DIR /V OLUME to adjust the message pla yback volume on a handset. Sy stem does not answer after the c orrect number of rings. • Make sure that the answering syst em is on. A N S ON s hou ld show o n the ha nds et an[...]

  • Page 107

    Appendix 101 T r oubleshooting Sy stem does not r ecord messages. • Make sure the answering syst em is on. A N S ON s hou ld show o n the hand se t and th e /ANS WER ON li ght o n the tele pho ne ba se s hou ld be on . • Make sure the memory of the answering syst em is not full. If you subscribe to voic email service, change the number of rings[...]

  • Page 108

    Appendix 102 T r oubleshooting I subscribe to a nontr aditional telephone servic e that uses my computer to est ablish connections, and my t elephone doesn’t work. Make sur e your computer is powered on. Make sur e your Internet connection is working properly . Make sur e that the software is installed and running for your nontraditional telephon[...]

  • Page 109

    Appendix 103 Maint enance T aking care of your t elephone Y our cordless t elephone contains sophisticated electr onic parts, so you must treat it with car e. Avoid r ough treatment. Place the handset down gently . Save the original packing materials t o protect your telephone if y ou ever need to ship it. Avoid wat er Y ou can damage your telephon[...]

  • Page 110

    Appendix 104 Important saf ety inf ormation This symbol is to alert you t o important operating or servicing instructions that may appear in this user’s manual. Always follow basic sa fety precautions when using this product to r educe the risk of injury, fire, or el ectric shock. Safety inf ormation Re ad and under stand all in struct ions in th[...]

  • Page 111

    Appendix 105 Important saf ety inf ormation Especially about cor dless tel ephones Privacy: The same features that mak e a cordless telephone c onvenient create some limitations. T elephone calls are transmitted between the t elephone base and the handset by radio waves, so there is a possibility that your cor dless telephone conversations could be[...]

  • Page 112

    Appendix 106 F CC P art 68 and ACT A This equip ment c omplie s with Part 68 of the F CC rul es and with techn ical r equir ement s adopt ed b y the Admini strati ve Co uncil f or T ermi nal At tach ments (ACT A). The lab el on the ba ck or b otto m of th is equi pment conta ins, am ong ot her th ings, a prod uct id entifi er in t he for mat US :AA[...]

  • Page 113

    Appendix 107 F CC P art 15 This equipment has been tested and found t o comply with the requirements for a Class B digital device under Part 15 of the F ederal Communications Commission (FCC) rules. These requirement s are intended to provide r easonable protection against harmful interfer ence in a residential installation. This equipment gener at[...]

  • Page 114

    Appendix 108 Limit ed warranty Th e A T&T b ra nd is us ed un de r l ic ens e - a ny r epa ir , r epl ac eme nt or w arr an ty se rv ic e, an d a ll qu es tio ns ab ou t t hi s p ro du ct sh oul d be di re ct ed to o ur websit e at www .telephones.at t.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . What does this limited warr[...]

  • Page 115

    Appendix 109 Limit ed warranty 5. How do you get warr anty service? To obtain warranty service, visit our website at www.telephones.att.com or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . NOTE: Befor e calling for service, please review the user’s manual; a check of the PRODUCT’s controls and feat ures may save you a service call.[...]

  • Page 116

    Appendix 110 T echnical specifications Operation Operating time* T alk time (cordless handset) Up to 7 hours T alk time (cordless handset speakerphone) Up to 5 hours Standby Up to 7 days * Operating times vary depending on your actual use and the age of the bat tery. DECT 6.0 digit al technology The A T&T DECT 6.0 products offer unsurpassed ran[...]

  • Page 117

    111 Inde x Index A Alert tones handset, 91 telephone base, 91 Announcement, 68 Answer an incoming call during an interc om call, 42 during PTT , 49 Answering calls, 29 Answering system, 68–87 Assign a speed dial number , 58 Auto off , 30 B Battery char ging, 8 Battery inst allation, 7 Blind transfer , 38 C Caller ID (CID) add entries to phone dir[...]

  • Page 118

    112 Index Inde x M Maintenance, 103 Make an out going call during PTT , 50 Making calls, 29 Memory match, 63 Memos, 84 Message alert tone, 75 counter display , 85 playback, 80–83 Mute, 35 N Names enter into dir ectory, 53 search, 55 Number of rings, 73 O On-hook dialing (predialing), 29 Outgoing announcement, 68 P Paging tone, 40 Phonebook, 51 Po[...]

  • Page 119

    Use the wall et ca rd b elow to help you r eme mber comma nds t o c ontr ol y our ans werin g sy stem fro m any to uch-t one tele phone . R emote ac cess wallet car d Fold her e. Cut along dotted line. Action Remot e command Play all messages .................. 1 Play new messages ............... 2 Delete the message .............. 3 Delete all old[...]

  • Page 120

    © 2011 Advanced American T elephones. All Rights Reserved. A T&T and the AT&T logo are tr ademarks of AT&T Intellectual Pr operty licensed to Advanced American T elephones, San Antonio, TX 78219. Printed in China. Issue 7 A T&T 12/11. www .tel ephones.att.c om[...]