AT&T 959 manual

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Table of contents for the manual

  • Page 1

    Please also read P art 1 — Impor tant Product Inf ormation USER ’ S MANUAL Pa r t 2 © 2004 Advanced American T elephones. All Rights Reserved. A T&T and the Globe Design are trademarks of A T&T Corp., licensed to Advanced American T elephones. Speak erphone with Caller ID with Call W aiting 959 Please also read P art 1 — Impor tant P[...]

  • Page 2

    PRODUCT O VER VIEW ..............1 BEFORE Y OU BEGIN ...................2 Parts List ................................................2 About Caller Identification (Caller ID) .........................................3 About Call Histor y .............................3 About Home Area Code and Local Area Codes ....................3 INST ALLA TION ..[...]

  • Page 3

    This A T&T Speakerphone with Caller ID with Call W aiting 959 can be used flat on a table or desk or mounted on a wall and does not requir e A C pow er for operation. The 959 featur es a speak erphone for hands-fr ee use and a data port which allows the use of another device such as a modem, fax machine, or answ ering system with the same wall [...]

  • Page 4

    P arts List Y our box should include: Also Needed Y ou will also need the following to install y our phone: • Four AA batteries. 2 BEFORE Y OU BEGIN BEFORE Y OU BEGIN BEFORE Y OU BEGIN Please also read Part 1 — Important Product Information USER’ S MANUAL Part 2 © 2004 Advanced American Telephones. All Rights Reserved. AT&T and the Globe[...]

  • Page 5

    About Caller Identification (Caller ID) This product has a Caller ID with Call W aiting feature that w orks with ser vice fr om your local phone service pro vider . Caller ID with Call W aiting lets you see who’ s calling before y ou answ er the phone, ev en when you’ re on another call. Y ou ma y need to change your phone service to use this f[...]

  • Page 6

    Batter y Installation Befor e using the telephone, you should install f our AA batteries (purchased separately). Y ou can use the phone without the batteries to dial and receiv e calls using the handset, but four AA batteries are r equired to po wer the displa y scr een, speakerphone and Caller ID f eatures. CAUTION: Al wa ys unplug the line cord b[...]

  • Page 7

    5 INST ALLA TION INST ALLA TION T able/Desk Installation 1 Reposition the base wedg e for table/desk use. Press on the base w edge as shown in figur e a to r emov e the wedge. T urn the wedge so that the larger end is towar d the top of the telephone. Reattach the wedge b y positioning it as shown in figur e c and sliding it in the direction of the[...]

  • Page 8

    T able/Desk Installation continued from page 5 4 Connect the handset to the telephone. Plug the coiled handset cord into the handset jack on the left side of the phone. Plug the other end of the coiled cord into the handset, then hang up. 5 Check for dial tone. Lift the handset and listen for a dial tone. If you cannot hear a dial tone, press VOLUM[...]

  • Page 9

    7 INST ALLA TION INST ALLA TION W all Installation 1 Reposition the base wedg e for wall use. Press on the base w edge as shown in figur e a to r emov e the wedge. T urn the wedge so that the larger end is towar d the bottom of the telephone. Reattach the wedge b y positioning it as shown in figur e c and sliding it in the direction of the ar ro ws[...]

  • Page 10

    W all Installation continued from page 7 3 Re verse the handset tab . This tab holds the handset when you hang up . Hold down the switchhook, and slide the tab up and out of its slot. T urn the tab so that the end with the “hook” is up. Then inser t the tab back into its slot. 4 Connect the line cord to a modular wall jack and mount the phone o[...]

  • Page 11

    Data P or t If you want to connect another de vice (such as a modem or fax machine) to the wall jack, you can use the jack on the phone labeled D A T A. A call pick ed up at another extension ma y interrupt a fax, modem or message transmission. 9 INST ALLA TION INST ALLA TION Data P or t[...]

  • Page 12

    10 FEA TURE SETUP FEA TURE SETUP  NO TE: Y ou can exit feature setup at any time b y pressing C or b y lifting the handset when there is no incoming call. The order features appear in the menu changes after initial setup . For complete feature setup, see “Set Remaining Features” on page 14. Languag e Selection Y ou can select ENGLISH , ESPAN[...]

  • Page 13

    11 FEA TURE SETUP FEA TURE SETUP Set Home Area Code Y ou must program y our ar ea code, so your phone can pr operly recognize and dial calls. IF FOR CALLS WITHIN Y OUR AREA CODE Y OU DIAL: ENTER IN STEP 2: 7 digits Y our area code (phone number , no area code) 10 digits 000 (area code + phone n umber) —OR— 11 digits ( 1 + area code + phone numb[...]

  • Page 14

    12 FEA TURE SETUP FEA TURE SETUP Set Local Area Code Y ou can program up to four Local Area Codes. CALLS OUTSIDE Y OUR AREA IF FOR: Y OU DIAL: ENTER IN STEP 2: All calls outside 11 digits No Local your ar ea code (1+ area code+ Area Code phone number) Some calls 10 digits Area codes outside your (area code + that do not area code phone number) r eq[...]

  • Page 15

    13 FEA TURE SETUP FEA TURE SETUP Set Time and Date 1 Press and r elease O until the scr een displa ys: 2 Use the k eypad to change the blinking digit. Use CALL LIST + or C ALL LIST - to move to the next digit. Use # to toggle between AM and PM . 3 When the corr ect date and time are sho wn, press O to sa ve the ne w setting and mov e to the next op[...]

  • Page 16

    14 FEA TURE SETUP FEA TURE SETUP Set Remaining F eatur es Y ou can customize how the featur es of this product w ork. 1 Press and r elease O until the scr een displa ys the featur e y ou want to set. 2 Press CALL LIST + or C ALL LIST - until the screen displa ys your selected setting. Refer to the “Feature Summary” below for a full description [...]

  • Page 17

    15 FEA TURE SETUP FEA TURE SETUP Default settings indicated by *. FEA TURE/OPTIONS: CHOICE: CALL HIST OR Y Choose which incoming calls are displa yed. ALL CALLS * The phone stores all calls r eceiv ed. NO CALLS The phone does not store call history. REPEA T CALLS Choose how new calls fr om the same number ar e displa y ed. COMBINED * The screen sho[...]

  • Page 18

    16 TELEPHONE OPERA TION TELEPHONE OPERA TION Mak e a Call 1 Lift the handset, then dial the number . — OR — Press K , then dial the number . 2 T o end the call, hang up — OR — Press K again. Answ er a Call Lift the handset — OR — Press K . Switch Betw een Handset and Speak erphone While on a handset call, press K and r eplace the handse[...]

  • Page 19

    17 TELEPHONE OPERA TION TELEPHONE OPERA TION M M M M M Redial The last number called fr om this phone (up to 32 digits), is stored in r edial memory. 1 Lift the handset — OR — Press K . 2 Press R . The number is dialed automatically . Flash/Call W aiting If you subscribe to Call W aiting ser vice with your local telephone ser vice pr ovider , y[...]

  • Page 20

    18 TELEPHONE OPERA TION TELEPHONE OPERA TION Mute Press M to pre vent the other party from hearing y ou (you will still be able to hear the other party). Press M again to return to tw o-wa y conversation. Ringer V olume Use the RINGER switch on the side of the base to adjust the ringer volume to OFF , LO W or HIGH . If you set the RINGER switch to [...]

  • Page 21

    19 TELEPHONE OPERA TION TELEPHONE OPERA TION Displa y Screen Icons SCREEN DISPLA Y: INDICA TES: There is an er ror in the Caller ID information. This phone or another phone on the same line is in use. The screen also displa ys LINE IN USE . NEW The Caller ID information displa yed is unrevi ewed. (See C ALLER ID OPERA TION star ting on page 26.) RE[...]

  • Page 22

    20 ONE T OUCH OPERA TION ONE T OUCH OPERA TION This telephone has 14 One T ouch locations wher e you can stor e phone numbers y ou want to dial using only one or tw o k eys. Y ou can stor e up to 24 digits in each location. The first sev en locations can be accessed using the One T ouch buttons. T o access the remaining sev en locations, press W an[...]

  • Page 23

    21 ONE T OUCH OPERA TION ONE T OUCH OPERA TION Stor e a Number in a One T ouch Location 1 Press G . The screen displa ys ENTER NUMBER . 2 Dial the telephone number y ou want to store (up to 24 digits) —OR— Press R to store the last number dialed.  NO TE: If the redial number is longer than 24 digits, you will hear an error tone if you are of[...]

  • Page 24

    22 ONE T OUCH OPERA TION ONE T OUCH OPERA TION Re vie w a One T ouch Entr y 1 Press the One T ouch button for the entr y y ou want to re view —OR— Press W , then press the One T ouch button for the entry you want to re view . 2 Press G to return to the idle scr een. Dial a One T ouch Number When the phone is off hook (handset or speak erphone):[...]

  • Page 25

    23 DIRECT OR Y OPERA TION DIRECT OR Y OPERA TION This telephone has a directory where y ou can store up to 25 additional telephone numbers and names. Numbers can be up to 24 digits long and names can be up to 15 characters. Directory entries are stor ed in alphabetical order . Y ou may wish to enter names with the last name first to maintain consis[...]

  • Page 26

    24 DIRECT OR Y OPERA TION DIRECT OR Y OPERA TION Stor e Numbers and Names in the Dir ector y 1 Press d , then O . The screen displa ys ENTER NUMBER . 2 Dial the telephone number y ou want to store (up to 24 digits) — OR — Press R to store the last number dialed.  NO TE: If the redial number is longer than 24 digits, you will hear an error to[...]

  • Page 27

    25 DIRECT OR Y OPERA TION DIRECT OR Y OPERA TION Stor e a Call Histor y Number in the Dir ector y 1 Press CALL LIST + or C ALL LIST - to scroll thr ough the call histor y. 2 Press d to store displa yed call information in the telephone dir ector y . The screen displa ys STORED .  NO TE: Call information is stored exactly as it appear s in the ca[...]

  • Page 28

    Dial a Dir ector y Number 1 Follow the dir ections in “View Dir ectory Numbers” on page 25 to find the number y ou want to call. 2 When the number y ou want is displa y ed, press D to make the call. The speak erphone is activated. — OR — Lift the handset, then press D to mak e the call.  NO TE: T o exit the director y at any time without[...]

  • Page 29

    27 CALLER ID OPERA TION CALLER ID OPERA TION If you subscribe to Caller ID service with your local phone service provider , this phone stores all incoming calls with valid Caller ID inf ormation in the call histor y. Name, number , time and date can all be stored, if they are sent with the call. Calls are assigned a number fr om 1 to 65. The most r[...]

  • Page 30

    28 CALLER ID OPERA TION CALLER ID OPERA TION Set Scr een Displa y Options Y ou can customize how the Caller ID featur es of this product w ork. See “Set Remaining Featur es” on page 14 for instructions. For options, see Call Histor y, Repeat Calls, and Call List Order in the “Featur e Summar y” on page 15. Re vie w Call Histor y T o re view[...]

  • Page 31

    29 CALLER ID OPERA TION CALLER ID OPERA TION Displa y Dial While you ar e r evie wing the call histor y, you can dial a number displa yed on the screen. 1 Lift the handset — OR — Skip to Step 2 to use the speak erphone. 2 Press CALL LIST + or C ALL LIST - until the number y ou want to dial is displa y ed. 3 Press D . The screen shows the number[...]

  • Page 32

    30 CALLER ID OPERA TION CALLER ID OPERA TION Displa y Screen Messa ges SCREEN DISPLA YS: WHEN: PRIVATE NAME The other party is blocking name information. PPP The other party is blocking number information. PRIVATE CALLER The other party is blocking name and number information. UNKNOWN NAME Y our phone company is unable to r eceive information about[...]

  • Page 33

    31 DEF A UL T SETTINGS DEF A UL T SETTINGS FUNCTION: DEF A UL T SETTING: Languag e ENGLISH Contrast 2 Clock 12:00AM 1-01 Call Histor y ALL CALLS Repeat Calls Combined Call List Order BY TIME CID-Call W ait ON DEF AUL T SETTINGS[...]

  • Page 34

    32 GENERAL PR ODUCT CARE GENERAL PR ODUCT CARE GENERAL PRODUCT CARE T o k eep your phone w orking and looking good, follow these guidelines: • Av oid putting it near heating appliances and de vices that generate electrical noise (for example, motors or fluorescent lamps). • DO NO T expose it to direct sunlight or moistur e. • Av oid dr opping[...]

  • Page 35

    33 TECHNICAL SPECIFICA TIONS TECHNICAL SPECIFICA TIONS TECHNICAL SPECIFICA TIONS REN 1.0B Batter y 4 AA Product W eight (unpack ed) 1.87 pounds Product 8. inches long x Dimensions 8.8 inches wide x 4.4 inches high TECHNICAL SPECIFICA TIONS[...]

  • Page 36

    34 IN CASE OF DIFFICUL TY IN CASE OF DIFFICUL TY If you ha ve difficulty operating this phone, tr y the suggestions below . For Customer Service , visit our website at www .telephones.att.com or call 1 800 222–3111 . Ha ve the serial n umber , found on the underside of your phone, a vailable when contacting Customer Ser vice. Please retain y our [...]

  • Page 37

    35 IN CASE OF DIFFICUL TY IN CASE OF DIFFICUL TY TELEPHONE DIRECT OR Y PROBLEM SOLUTION Difficulty Storing • Mak e sure y ou ar e pressing the cor rect Numbers in Memor y sequence of buttons for storing numbers. • If you ar e interrupted b y a recor ded announcement telling you to hang up or by a loud buzzing noise, hang up and store the n umbe[...]

  • Page 38

    B Base unit 2 base wedge 5, 7 batteries 2, 4, 10, 35 batter y 33 batter y compartment 4 C call histor y 3, 15, 21, 25, 27–29 CALL HISTORY 15 call information 3 CALL LIST ORDER 15 call recor d 28 Call W aiting service 3, 17 call-waiting signal 17 Caller ID 4 Caller ID featur es 23, 28 Caller ID information 19, 27 Caller ID ser vice 3, 6, 15, 27 Ca[...]

  • Page 39

    loud buzzing noise 35 W 20, 21, 22 M modem 9 M 18 MUTE light 19 N NEW 27 No Caller ID Information While Call W aiting 35 No Dial T one 34 NO NAME FOUND 30 NO NUMBER 29, 30 O One T ouch buttons 20–22 One T ouch locations 20 O 24, 29 P P 21, 24 pause 21, 24 PPP 30 PRIVATE 29 PRIVATE CALLER 30 PRIVATE NAME 30 G 22 R R 17, 24 redial memory 17 redial [...]

  • Page 40

    © 2004 Advanced Amer ican T elephones. All Rights Reser ved. A T&T and the Globe Design are trademar ks of A T&T Corp., licensed to Advanced American T elephones. Printed in China. Issue 1A T&T 06/04 In case of difficulty , visit our Ser vice Center at www .telephones.att.com or call 1 800 222–3111 .[...]

  • Page 41

    1 This Quick Start Guide pro vides basic instructions. F or additional installation options and complete instructions which allo w y ou to use all featur es of this phone, ref er to your Speak erphone with Caller ID with Call W aiting 959 User's Man ual, Part 2. INST ALLA TION Batter y Installation Befor e using the telephone, you should insta[...]

  • Page 42

    2 Batter y Installation continued from page 1 1. Press do wn on the batter y compar tment tabs as sho wn and pull to open the batter y co ver . 2. Insert four new AA batteries (purchased separatel y) follo wing the polarity markings in the batter y compartment. 3. Close the batter y compartment co ver , making sure the co v er snaps into place. T a[...]

  • Page 43

    2 Connect the long telephone line cord to the jack labeled TEL on the back of the phone. 3 Connect the line cord to a modular wall jack. 4 Connect the handset to the telephone. Plug the coiled handset cord into the handset jack on the left side of the phone. Plug the other end of the coiled cord into the handset, then hang up. 5 Check for dial tone[...]

  • Page 44

    4 FEA TURE SETUP  NO TE: Y ou can exit feature setup at any time b y pressing C or b y lifting the handset when there is no incoming call. The order features appear in the menu changes after initial setup. For complete feature setup , see “Set Remaining Features” on page 14 of your User’ s Manual, Par t 2. Languag e Selection Y ou can sele[...]

  • Page 45

    5 Set Home Area Code Y ou must program y our ar ea code, so your phone can pr operly recognize and dial calls. IF FOR CALLS WITHIN Y OUR AREA CODE Y OU DIAL: ENTER IN STEP 2: 7 digits Y our area code (phone number , no area code) 10 digits 000 (area code + phone n umber) —OR— 11 digits ( 1 + area code + phone number 1 Press O until the screen d[...]

  • Page 46

    6 Set Local Area Code Y ou can program up to four Local Area Codes. CALLS OUTSIDE Y OUR AREA IF FOR: Y OU DIAL: ENTER IN STEP 2: All calls outside 11 digits No Local your ar ea code (1+ area code+ Area Code phone number) Some calls 10 digits Area codes outside your (area code + that do not area code phone number) r equire a “1” If you dial 10 d[...]

  • Page 47

    Set Time and Date 1 Press and r elease O until the scr een displa ys: 2 Use the k eypad to change the blinking digit. Use CALL LIST + or C ALL LIST - to move to the next digit. Use # to toggle between AM and PM . 3 When the corr ect date and time are sho wn, press O to sa ve the ne w setting and mov e to the next option. ¿¿¿¿ 12:00AM 1-01 SET C[...]

  • Page 48

    8 TELEPHONE OPERA TION Mak e a Call 1 Lift the handset, then dial the number . — OR — Press K , then dial the number . 2 T o end the call, hang up — OR — Press K again. Answ er a Call Lift the handset — OR — Press K . M[...]

  • Page 49

    9[...]

  • Page 50

    © 2004 Advanced Amer ican T elephones. All Rights Reser ved. A T&T and the Globe Design are trademar ks of A T&T Corp., licensed to Advanced American T elephones. Printed in China. Issue 1A T&T 06/04 In case of difficulty , visit our Ser vice Center at www .telephones.att.com or call 1 800 222–3111 .[...]