Asus DSL-N12U11N manual

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Table of contents for the manual

  • Page 1

    DSL-N12U 11N 300Mbps Wir eless ADSL Modem Router U ser Guide[...]

  • Page 2

    2 Cop yright © 2012 ASUST eK C omputer Inc. All Rights Reserved . No part of this manual, including the products and soft ware described in it, ma y be reproduced, transmitted , transcribed , stored in a retrieval system, or translated into any language in an y form or by any means , except documentation kept by the purchaser f or backup purposes,[...]

  • Page 3

    3 T able of contents 1 A quick look P ack age contents ........................................................................................ 5 Y our ADSL router ......................................................................................... 5 Mounting options .............................................................................[...]

  • Page 4

    4 T able of contents F ir mware Restora tion ............................................................................... 30 ADSL Setting Wizard ................................................................................. 31 Setting up your network printer .......................................................... 38 5 T roubleshootin g [...]

  • Page 5

    5 1 A quick look P ack age con tents Y our ADSL router NO TES: • If any of the items is damaged or missing , contact ASUS for technical inquiries and suppor t. Refer to the ASUS Support Hotline list at the back of this user manual. • Keep the original packaging material in case you would need future warranty services such as repair or replaceme[...]

  • Page 6

    6 1 Po wer LED Off : No power . On: Device is ready . Flashing slow: Rescue mode Flashing quick: WPS is processing. 2 ADSL LED Solid light: ADSL link is established. Flashing: No ADSL link or unable to establish ADSL link. 3 W AN LED Off : No power or no physical connection. On: Has physical connection to a wide area network ( W AN). 4 LAN LED Off [...]

  • Page 7

    7 NO TES: • Use only the adapter that came with y our pack age. Using other adapters may damage the devic e. • Specifications: DC Po wer adapter DC Input : +19V with max 1.58A current Operating T emp eratur e 0~40 o C Storage 0~70 o C Operating Humidity 50~90% Storage 20~90% Mounting options Out of the box, the ASUS ADSL router is designed to [...]

  • Page 8

    8 2 Crea ting your netw ork P ositioning your rout er F or the best wireless signal transmission between the ADSL router and the network devices connected to it , ensure that you: • Place the ADSL rout er in a centralized area for a maximum wireless co verage f or the network devices. • Keep the device awa y from metal obstructions and away fr [...]

  • Page 9

    9 Wha t you need T o set up your network, you need one or two computers that meet the following sy stem requirements: • Ethernet RJ-45 (LAN) por t (10Base-T/100Base-T X) • IEEE 802.11b/g/n wireless capability • An installed TCP/IP service • W eb browser such as Internet Explorer , Firef ox, Safari, or Google Chrome NO TES: • If your compu[...]

  • Page 10

    10 C onnec ting your devic es Wired c onnec tion IMPORT ANT! • Use wired connection in setting up your ADSL rout er to avoid possible setup problems due to wireless unc er tainty . • Before setting up y our DSL-N12U, do the following: • Disconnect the cables/wires from your existing modem setup . If your modem has a backup battery , remove it[...]

  • Page 11

    11 Before y ou proceed Disable the pro x y ser ver , if enabled . Windo ws ® 7 1. Click Start > Internet Explorer to launch the brow ser . 2. Click T ools > Internet options > C onnections tab > L AN settings . NO TE: Before configuring y our DSL-N12U, do the steps described in this section for your host computer and network clients. [...]

  • Page 12

    12 MA C OS 1. F rom your Safari browser , click S afari > Pref erences > Adv anced > Change Settings... 2. F rom the Network screen, deselect FTP Pro x y and W eb Pro x y (HT TP) . 3. Cllick Apply No w when done. NO TE: Refer to y our browser's help feature f or details on disabling the proxy server .[...]

  • Page 13

    13 3. T o obtain the IPv4 IP settings automatically , tick Obtain an IP address automatically . T o obtain the IPv6 IP settings automatically , tick Obtain an IPv6 address automatically . 4. Click OK when done. Set the T CP/IP settings to automatically obtain an IP address. Windo ws ® 7 1. Click Start > Contr ol Panel > Network and Int ernet[...]

  • Page 14

    14 MA C OS 1. Click the Apple icon located on the top left of your screen. 2. Click Sy stem Pref erences > Network > C onfigure ... 3. F rom the TCP/IP tab , select Using DHCP in the C onfigure IPv4 dropdown list. 4. Cllick Apply No w when done. Disable the dial-up connection, if enabled . Windo ws ® 7 1. Click Start > Internet Explorer[...]

  • Page 15

    15 1. Before starting ADSL setting procedure , ensure that the ADSL indicator on DSL-N12U front panel bec omes solid. 2. Launch your w eb browser . The QIS web page appears automatically and starts detec ting your connection type, VPI/ VCI value and encapsula tion mode. NO TE: If the QIS web page does not appear after you launched your web br owser[...]

  • Page 16

    16 3. Key in the user name and password . Click Apply . NO TES: • The PPP oE Internet connection t ype is used in this setup case. The setup screen v ar ies with differen t Internet connection types. • Obtain the required information such as the user name and password from y our Internet Ser vice Pro vider (ISP). I f the QIS cannot detect your [...]

  • Page 17

    17 4. The Internet c onnection setup is completed. • Click G oing to Internet t o sur f the Internet. • Click Simple Wireless Security Setup to configure the basic security settings including the SSID , authentication, and encr yption methods for the ADSL rout er . (Recommended) • Click Back to main page page to go back to the main page of t[...]

  • Page 18

    18 3 C onfiguring via the web GUI Logging int o the web GUI Y our ASUS ADSL router comes with an intuitiv e web graphics user interface (GUI) that allows you to easily c onfigure its various featur es through a web bro wser such as Internet Explorer , F irefo x, Safari, or G oogle Chrome. T o lo g into the w eb GUI: 1. On your w eb browser such a[...]

  • Page 19

    19 NO TES : • F or your network clients, ensure that you set the T CP/IP settings to obtain IP addresses automatically , disable the proxy server settings, disable the dial-up settings, and cancel the dial-up connection. • F or more details, refer to the section Before you pr o ceed in this user manual. 3. The ADSL rout er ’ s web GUI launche[...]

  • Page 20

    20 Using Wi-F i Protected Setup ( WPS) WPS ( Wi-Fi P rotected Setup) allows you to set up a secure and protected wireless network easily NO TES: • Ensure that you use a wir eless L AN adapter with WPS function on your network clients . • Windows® operating syst ems and wireless LAN cards/ adapters that support WPS: OS Support Wireless A dapter[...]

  • Page 21

    21 T o use WPS: 1. In the WPS field, click the red button to launch the WPS Push Button Configur ation. NO TE: Y ou may also press the WPS button on your ADSL router to launch the WPS Push Butt on Configuration. 2. F ollow the onscreen instructions to complete the wireless network setup . IMPORT ANT! Obtain the necessar y information about your [...]

  • Page 22

    22 Using the Netw ork Map Network Map allows you t o view the status and configure the connection settings of the Internet, system, and clients in your network. It enables you to quick ly set up your Wide Area Network ( W AN) using the Quick Internet Setup (QIS) fea ture. T o view the status or configure the settings, click any of these icons dis[...]

  • Page 23

    23 Creating multiple SSID pr ofiles The wireless rout er allows you to creat e multiple SSID profiles that meet various working scenarios. T ocreateanSSIDprole: 1. In the SSID field , click A dd . 2. Configur e the profile settings, then click Add .[...]

  • Page 24

    24 Managing bandwidth with EzQoS EzQoS Bandwidth Management enables you to set the bandwidth priority and manage the net work traffic . T osetupthebandwidthpriority: 1. Click EzQoS Bandwidth Management from the naviga tion menu at the left side of your screen. 2. Click each of these four applications t o set the bandwidth priority :[...]

  • Page 25

    25 Upgrading the firmw are NO TE: Download the latest firmware fr om the ASUS website at http://www .asus.com. T oupgradethermware: 1. Click Adv anced Setting > Administr ation from the na vigation menu at the left side of your screen. 2 . C li ck th e F ir mw a r e U pg r ad e ta b . 3 . I n th e N ew F ir mw a re F il e fi e ld [...]

  • Page 26

    26 Restoring/Sa ving/Uploading settings T o restore/sav e/upload the settings: 1. Click Adv anced Setting from the navigation menu a t the lef t side of your screen. 2 . C li ck th e Re s to r e/ Sa v e /U p lo ad Se t ti ng t a b . 3. Select the tasks that you want to do: • T o r es t o re t o t h e d ef au l t fa ct o ry s et t i ng s , cl ic k[...]

  • Page 27

    27 4 U sing the utilities NO TES: • Install the ADSL router's utilities from the bundled support CD . • If Autorun is disabled , run setup .ex e from the root directory of the suppor t CD . Installing the utilities T oinstalltheutilities: 1. Click Install...Utilities . 2. Click Next.[...]

  • Page 28

    28 3. Click Next to accept the default destination folder or click Brow se to specify another path. 4. Click Next to accept the default pr ogram folder or enter another name. 5. Click F inish when setup is completed .[...]

  • Page 29

    29 Devic e D isco very Device Discov er y is an ASUS WLAN utility that detects an ASUS Wireless ADSL Router and enables you t o configure the device. T olaunchtheDeviceDiscoveryutility: • Fr om your computer ’ s desktop , click Start > All Programs > ASUS Utility > DSL-N12U Wireless ADSL Router > Devic e Disco very .[...]

  • Page 30

    30 F irmware Restor ation F ir mware Restor ation is used on an ASUS ADSL router that failed during its firmware upgrading process . It uploads the firmware that you specify . The process takes about three t o four minutes . T olaunchtherescuemodeandusetheFirmware Restorationutility: 1. Unplug the ADSL router fr om t[...]

  • Page 31

    31 NO TE : This is not a firmwar e upgrade utility and cannot be used on a working ASUS ADSL router . Normal firmware upgrades must be done through the web in ter face. Refer to Chapter 3: C onfiguring via the web GUI for more details. 5. Specify a firmware file , then click Upload . ADSL Setting Wizard ADSL Setting Wizard helps you to set up [...]

  • Page 32

    32 NO TES : • When running WPS, the Internet connection pauses briefly then reestablishes the connection. • If the WPS button is pushed without running the ADSL Setting Wizard, the Po wer LED indicator flashes and Internet connection pauses briefly and then reestablishes the connection. Reset Power On/Off USB LAN4 LAN3 LAN2 LAN1 WPS On Off A[...]

  • Page 33

    33 4. Key in desired network name or SSID (service set identifier). When done , click Next . 5. Create and key in a passphrase c onsisting of 8-63 charac ters or use the automatically generat ed passphrase then click Next . A passphrase is a sentence , phrase, or sequence of alpha- numeric characters used to generate a security key .[...]

  • Page 34

    34 NO TE: F or more details on adding devices to the network using a USB flash drive , refer t o the sec tion Adding network devices using a USB flash dr ive on the next page. 6. When finished , click S av e or print settings for future r eferenc e or Sav e settings to a USB flash drive to add other devic es to the network. Click Next to connec[...]

  • Page 35

    35 8. F or Internet ( W AN) settings, refer to section Using the Quick Internet Setup (QIS) in Chapter 2 of this manual. I f you are a Russian user , follow the onscreen instructions to finish the ADSL Internet ( W AN) settings.[...]

  • Page 36

    36 Adding netw ork devices using a USB flash driv e With the ADSL Setting Wizard, you can add devices to your network using a USB flash drive. T oaddnetworkdevicesusingaUSBashdrive: 1. In the ADSL Setting Wizard, click S a ve settings t o a USB flash driv e . 2. Inser t a USB flash drive into y our computer's USB[...]

  • Page 37

    37 3. Unplug the USB flash drive from y our computer then inser t it to the other computer tha t you want t o add to your wireless network. 4. Locat e S etupWireless .exe from the USB driv e, and double-click to run it. Click Y es to add the computer to the wir eless net work. 5. Click OK to exit the W ireless Network Setup Wizard .[...]

  • Page 38

    38 Setting up your networ k printer Use the Network P r inter Setup utility to set up a USB printer on your ADSL rout er and allow network clients to acc ess the USB printer . NO TES: • T o check if your USB printer is compatible with your ASUS ADSL router , ref er to the Plug-n-Share Disk Suppor t List at http://ev ent.asus.c om/2009/networks/pr[...]

  • Page 39

    39 2. F ollow the onscreen instructions to set up your hardwar e, then click Next . 3. W ait for a few minut es for the initial setup to finish. Click Next .[...]

  • Page 40

    40 4. Click F inish to complete the installation. 5. F ollow the Windows ® OS instructions to install the printer driver .[...]

  • Page 41

    41 6. After the printer’ s driver installation is c ompleted, network clients can now use the printer .[...]

  • Page 42

    42 5 T roubleshooting NO TE : If you encounter problems that ar e not mentioned in this chapter , contact the ASUS T echnical Support. T roubleshooting Icannotaccessawebbrowserforconguringtherouter . • Delete the cookies and files in your web browser . T o do this, follow these st eps: 1. Launch y our web browser , [...]

  • Page 43

    43 Cannot find the rout er: • Press the Reset button at the r ear panel for more than five seconds. • Check the setting in the wireless adapter such as SSID and encr yption settings. • Check if the wireless indicator on the front panel is off . T urn the wireless switch at the r ear panel on/off . CannotaccesstheInternetviawi[...]

  • Page 44

    44 Ifthe ADSL“LINK”lightblinkscontinuouslyorstaysoff, Internetaccessisnotpossible-theRouterisunableto establishaconnectionwiththe ADSLnetwork. • Ensure that all your cables are all pr operly connected . • Disconnect the power cord from the ADSL or cable modem, [...]

  • Page 45

    45 ASUS DDNS Ser vice DSL-N12U suppor ts the ASUS DDNS ser vice. When exchanging devices at the service center , if you have r egistered the ASUS DDNS ser vice and want to keep the original domain name , data transf er is a must. V isit your local service center for mor e information. NO TES : • If there is no activity in the domain - such as rec[...]

  • Page 46

    46 3. I hav e registered a domain name befor e and it has been working well un til my friends told me that the y could not access m y domain name. Check the following: 1. The internet is working well. 2. The DNS ser ver is working well. 3. The last time you updated the domain name. I f there are still problems in acc essing your domain name , conta[...]

  • Page 47

    47 Appendic es Notices ASUS Recycling/T akeback Ser vices ASUS recycling and takeback programs come from our commitment to the highest standar ds for prot ec ting our envir onment. W e believe in pr oviding solutions for you to be able to responsibly recycle our products, batteries, other components , as well as the packaging materials. Please go t[...]

  • Page 48

    48 T esting for radio test suites acc ording to EN 300 328- 2 has been conducted. These are considered r elevant and sufficient. CE Mark W arning This is a Class B product, in a domestic envir onment, this produc t may cause radio int er fer ence , in which case the user may be required to take adequat e measures. GNU General Public Lic ense Licen[...]

  • Page 49

    49 authors commit to using it. (Some other Free Software F oundation software is cov ered by the GNU Library General Public License instead .) Y ou c an apply it to your pr ograms, too . When we speak of free software , we are referring to freedom, not price. Our G eneral P ublic Licenses are designed to make sure that you ha ve the freedom to dist[...]

  • Page 50

    50 T erms&conditionsforcopying,distribution,& modication 0. This License applies t o any progr am or other work which contains a notice plac ed by the copyright holder sa ying it may be distributed under the terms of this General Public License . The “P rogram ” , below , refers to an y such program or work, and [...]

  • Page 51

    51 a) Y ou must cause the modified files to carr y prominent notices stating that y ou changed the files and the date of any change . b) Y ou must cause any work that you distribute or publish, that in whole or in part contains or is derived from the Pr o gram or an y par t thereof , to be licensed as a whole at no charge to all third parties un[...]

  • Page 52

    52 3. Y ou may copy and distribute the P rogram (or a work based on it, under Sec tion 2) in object code or executable f or m under the terms of Sections 1 and 2 above provided tha t you also do one of the following: a) Accompany it with the c omplete corresponding machine- readable source c ode, which must be distributed under the terms of Section[...]

  • Page 53

    53 4. Y ou may not copy , modify , sublicense, or distribute the Program exc ept as expressly provided under this License . An y attempt other wise to copy , modify , sublicense or distribute the Progr am is void , and will automatically terminate your rights under this License. However , parties who have receiv ed copies, or rights, from you under[...]

  • Page 54

    54 I f any portion of this sec tion is held inv alid or unenforceable under any particular circumstance, the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances. I t is not the purpose of this sec tion to induce you t o infringe any pat ents or other proper ty r ight claims or to cont e[...]

  • Page 55

    55 you ma y choose any v ersion ever published by the F ree Software F oundation. 10. If you wish to incorporat e par ts of the Program into other fr ee programs whose distribution conditions are diff erent, write to the author to ask for permission. For software which is copyright ed by the F ree Soft ware F oundation, wr ite to the F ree Software[...]

  • Page 56

    56 OR A F AIL URE OF THE PROGRAM TO OPERA TE WITH ANY O THER PROGRAMS), E VEN IF SUCH HOLDER OR O THER P ART Y HAS BEEN ADVISED OF THE POSSIBILIT Y OF SUCH DAMAGES. END OF TERMS AND C ONDITIONS[...]

  • Page 57

    57 ASUS C ontac t information ASUST eK COMPUTER INC. (Asia Pacific) Address 15 Li-T e R oad , P eitou, T aipei, T aiwan 11259 W ebsite www .asus.com T echnical Suppor t T elephone +886228943447 Suppor t F ax +886228907698 Online suppor t supp ort.asus.com ASUS C OMPUTER INTERNA TIONAL (America) Address 800 Corporat e Wa y , Fremont, CA 94539, USA [...]

  • Page 58

    58 Area Hotline Number Support Languages W orking Hour W orking Day Australia 1300-2787-88 English 9:00-18:00 Mon. to F r i. Austria 0043-820240513 German 9:00-18:00 Mon. to F r i. Belgium 0032-78150231 Dutch /French 9:00-17:00 Mon. to F r i. China 400-620-6655 Simplified Chinese 9:00-18:00 Mon. to Sun. Denmark 0045-3832-2943 Denish/English 9:00-1[...]

  • Page 59

    59 Area Hotline Number Support Languages W orking Hour W orking Day Russia +8-800-100-ASUS; +7- 495-231-1999 Russian/ English 9:00-18:00 Mon. to F r i. Singapore +65-6720-3835 (Check Repair Detail Status Only) -66221701 English 11:00-19:00 Mon. to F r i. Slovak 00421-232-162-621 Czech 8:00-17:00 Mon. to F ri. Spain 902-88-96-88 Spanish 9:00-18:00 M[...]

  • Page 60

    60 Manufacturer: ASUST eK Computer Inc . T el: +886-2-2894-3447 Address: No. 150, LI-TE RD., PEITOU, T AIPEI 112, T AIW AN Authorised representa tive in Europe: ASUS C omputer GmbH Address: HARKORT STR. 21-23, 40880 RA TINGEN, GERMANY Authorised distributors in T urk ey: BOGAZICI BIL GISA Y AR SAN. VE TIC. A.S. T el: +90 212 3311000 Address: A Y AZ[...]