Aspire Digital M 5700 manual

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Table of contents for the manual

  • Page 1

    Aspire M5700 Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information please refer to http://csd.acer.com.tw PRIN TED IN T AIW AN[...]

  • Page 2

    I I Revision History Please refer to the table below for the updates made on Persian II Aspire M5700 Service Guide. Date Chapter Updates[...]

  • Page 3

    I I I Copyright Copyright © 2007 by Acer Incorpo rated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the [...]

  • Page 4

    I V Conventions The following conventions are used in this manual: SCREEN MESSA GE S Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WAR N ING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to [...]

  • Page 5

    V Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all te chnical information relating to the BASIC CONFIGURATION decided for Acer's "global" pr oduct offering. To better fit local market requirements and enhance product competiti[...]

  • Page 6

    1 System Specifications Features Operating System  Microsoft Windows Vista (Home Basic, Home Premium, Business) Processor  Socket Type: Intel® Socket T LGA 775 pin  Processor Type:  Intel Conroe/Kensfield/Wolfdale/Yorkfield CPUs  FSB 800/ 1066/1333 MHz CPUs Chipset  Intel G45 + ICH10R PCB  Form Factor: Micro ATX  Dimension/[...]

  • Page 7

    2  PCI Slot Quantity: 2 FDD  Slot Quantity: 1  Design Criteria:  Should support 1.44MB/3 mode 3.5” Devices SATA  Slot Type: SATA slot  Slot Quantity: 6  Storage Type support:  HDD/CD-ROM/CD-RW/DVD-ROM/DVD-RW/DVD+RW/DVD Dual/DVD SuperMultiPlus/Blu-Ray ODD Audio  Audio Type: HD audio codec  Audio Channel: 7.1 channel ?[...]

  • Page 8

    3  PHY: Intel Boazman 82567V PCI-E Giga LAN. USB  Controller Type: ICH10R  Ports Quantity: 12  4 back panel ports  On-board: 3 2*5 headers ( 6 ports)  4 ports for front daughter board  2 ports reserved .  2 ports for internal card reader  Connector Pin: standard Intel FPIO pin definition  Data transfer rate support: ?[...]

  • Page 9

    4 Rear I/O Connector  1 PS/2 Keyboard port,  1 PS/2 Mouse port,  1 COM port  1 x VGA port  1 RJ45 LAN port,  1 IEEE 1394 port  4 USB ports  7.1 channel phone jack (6 audio jacks) On-board connectors  1 CPU socket  4 DDR-2 memory sockets  1 PCI Express x16 slot  1 PCI Express x 1 slot  2 PCI slots  1 FDD slo[...]

  • Page 10

    5  1 Jumper for clear CMOS  1 on board buzzer  Color management for on board connecter (pls provide proposal)  1 2*10 pin TPM module connector(Reserved)  1 2*4 pin internal speaker header(Reserved)  1 2pin Intrusion Alarm connector(Reserved)  1 2pin OBR header(Reserved)  1 Parallel port connector(Reserved)  2 2pin GPIO co[...]

  • Page 11

    6  Non-PFC version should provide switch selector for 115/230V AC input and universal for worldwide  PS2 style[...]

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    7 Main board Placement[...]

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    8 Block Diagram[...]

  • Page 14

    9 Aspire M5700 Front Panel The computer’s front panel consists of the following: 1 5 3 2 6 7 4 Label Description 1 USB ports 2 Floppy disk drive Acer Logo 3 Optical drive 4 Card reader 5 Power button 6 LED module 7 Speaker /Microphone jack[...]

  • Page 15

    1 0 Aspire M5700 Rear Panel Label Description Label Description 1 Power card socket 8 Fan aperture 2 Voltage selector switch 9 Serial port 3 PS/2 keyboard connecter 10 System FAN 4 PS/2 mouse connecter 11 Monitor connector 5 DVI port 12 SPDF connector 6 USB 2.0 connector 13 LAN connector 7 Audio connector 14 Lock Handle[...]

  • Page 16

    1 1 Hardware Specifications and Configurations Processor Item Specification Type Intel Conroe/Kensfield/Wolfdale/Yorkfield processor Socket LGA 775 pin FSB 800/1066 /1333 MHz Minimum operating speed 0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.) BIOS Item Specification BIOS code programmer Phoenix Award or AMI Kernel with[...]

  • Page 17

    1 2 BIOS Hotkey List Hotkey Function Description Del Enter BIOS Setup Utility Press while the system is booting to enter BIOS Setup Utility. Main Board Major Chips Item Specification North Bridge Intel G45 South Bridge ICH 10R APG controller Intel G45 Super I/O controller ITE 8720 Audio controller Realtek HD audio codec ALC888S HD codec 7.1 (co-lay[...]

  • Page 18

    1 3 S y s t e m M e m o r y Item Specification Memory slot number 4 slot Support Memory size per socket 1GB/2GB Support memory type DDR2 Support memory interface DDR2 667/800MHz Support memory voltage 1.8V Support memory module package 240-pin DDR2 Support to parity check feature Yes Support to error correction code (ECC) feature No Memory module c[...]

  • Page 19

    1 4 Item Specification Audio controller Intel ICH 10R Audio controller type ALC888S Audio channel codec 7.1 Audio function control Enable/disable by BIOS Setup Mono or stereo Stereo Compatibility Sound Blaster Pro/16 compatible Mixed digital and analog high performance chip Enhanced stereo full duplex operation High performance audio accelerator an[...]

  • Page 20

    1 5 Floppy disk drive Interface Item Specification Floppy disk drive controller ITE 8720 Floppy disk drive controller resident bus ISA bus Support FDD format 1.44MB USB Port Item Specification Universal HCI USB 2.0/1.1 USB Class Support legacy keyboard for legacy mode USB Connectors Quantity 4 back panel ports 4 ports for front daughter board 2 por[...]

  • Page 21

    1 6 Item Specification T emperature Operating +5°C ~ +35°C Non-operating -20 ~ +60°C (Storage package) Humidity Operating 15% to 80% RH Non-operating 10% to 90% RH V ibration Operating ( unpacked) 5 ~ 500 Hz: 2.20g RMS random, 10 minutes per axis in all 3 axes 5 ~500 Hz: 1.09g RMS random, 1 hour per axis in all 3 axes[...]

  • Page 22

    1 7 Power Management Devices S1 S3 S4 S5 Power Button V V V V USB Keyboard/Mouse V V N/A N/A PME Disabled Disabled Disabled Disabled RCT Disabled Disabled Disabled Disabled WOR Disabled Disabled Disabled Disabled  Devices wake up fr om S3 should be less than  Devices wake up fr om S5 should be less than 10 seconds[...]

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    1 8[...]

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    1 9 System Utilities The manufacturer or the dealer alread y configures most systems. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration valu es into the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM. NOTE: If you repe[...]

  • Page 25

    2 0 Entering Setup Power on the computer and the system will start POST (Power On Self T est) process. W hen the message of “Press DEL to enter SETUP” appears on the screen, pre ss the key of [Delete] to enter the setup menu. NOTE: If the message disappears before you respond and you still wish to enter Setup, restart the system by turning it O[...]

  • Page 26

    2 1 Parameter Description Production Information This page shows the relevant information of the main board Standard CMOS Features This setup page includes all the items in standard compatible BIOS Advance BIOS Features This setup page includes all the items of Award special enhanced features Advance Chipset Features This setup page includes all ad[...]

  • Page 27

    2 2 Product Information The screen below appears if you select Product Information from the main menu: The Product Information menu contains general da ta about the system, such as the product name, serial number, BIOS version, et c. This information is necessary for troubleshooting (maybe required when asking for technical support). The following [...]

  • Page 28

    2 3 Standard CMOS Setup Select standard CMOS features from the main menu to configure some basic parameters in your system the following screen shows the standard CMOS features menu: The following table describes the parameters found in this menu. Parameter Description Options System Date To set the date following the weekday-month-date-year format[...]

  • Page 29

    2 4 Advanced Setup The following screen shows the Advanced Setup: The following table describes the parameters found in this menu. Parameter Description Options Quick Boot Allows BIOS to skip certain tests while booting. This will decrease the time needed to boot the system [Enabled], [Disabled] 1 st Boot Device 2 nd Boot Device 3 rd Boot Device 4 [...]

  • Page 30

    2 5 Advanced Chipset Setup The following table describes the parameters found in this menu. Parameter Description Options Intel EIST For Intel platform Disabled/Enabled Intel XD Bit For Intel platform Disabled/Enabled Intel VT For Intel platform Disabled/Enabled Intel AMT For Intel platform Disabled/Enabled ASF For Veriton series with vPro or DASH [...]

  • Page 31

    2 6 Integrated Peripherals The following table describes the parameters found in this menu. Onboard SATA Controller E n a b l e d Onboard SATA Mode R A I D Onboard USB Controller E n a b l e d Legacy USB Support E n a b l e d Onboard Audio Controller E n a b l e d Onboard LAN Controller E n a b l e d Onboard LAN Option ROM E n a b l e d Onboard Flo[...]

  • Page 32

    2 7 Parameter Description Options Onboard SATA Mode This item is only available when onboard SATA controller is enabled Disabled/Enabled Onboard USB Controller Always enabled USB keyboard during POST no matter what option is set Disabled/Enabled Legacy USB Support This item is only available when on board USB controller is enabled Disabled/Enabled [...]

  • Page 33

    2 8 Power Management The Power Management menu lets you configure your system to most effectively save energy while operating in a manner consisten t with your own style of computer use. The following screen shows the Power Management parameters and thei r default settings: The following table describes the parameters found in this menu. Parameter [...]

  • Page 34

    2 9 PC Health Status The following table describes the parameters found in this menu: Parameter Description Options CPU/System Temperature Detect CPU Temperature automatically CPU/SYSTEM FAN Speed (RPM) Detect CPU/SYSTEM Fan Speed Status automatically CPU Smart FAN Control The item displays the system Smart Fan Function status. It is always enabled[...]

  • Page 35

    3 0 Frequency/Voltage Control The following table describes the parameters found in this menu: Parameter Description Options Auto Detect DIMM/PCI Clk Always auto detect DIMM/PCI Clk Disabled/Enabled Spread Spectrum Always auto detect Spread Spectrum Disabled/Enabled A u t o D e t e c t D I M M / P C I C l o c k E n a b l e d S p r e a d S p e c t r[...]

  • Page 36

    3 1 BIOS Security Features The following table describes the parameters found in this menu: Parameter Description Options Change Supervisor Password This item is only available when supervisor password is installed, If clear supervisor password, user password should also be cleared. All setup items will be view-only except user password item when l[...]

  • Page 37

    3 2 Load Default Settings This option opens a dialog box that lets you install defaults for all appropriate items in the Setup Utility. The following table describes the parameters found in this menu: Parameter Description Options Load Default Settings Select the field loads the factory defaults for BIOS and Chipset Features, which the system autom[...]

  • Page 38

    3 3 Save & Exit Setup Highlight this item and press <Enter> to save the changes that you have made in the Setup Utility and exit the Setup Utility. The following table describes the parameters found in this menu: Parameter Description Options Save & Exit Setup Press <Enter> to save the changes that have made in the Setup Utility[...]

  • Page 39

    3 4 Exit Without Saving Highlight this item and press <Enter> to disc ard any changes that you have made in the Setup Utility and exit the Setup Utility. Parameter Description Options Exit Without Saving Press<Ente r> to discard any changes and exit the Setup Utility[...]

  • Page 40

    3 5 Machine Disassembly and Replacement To disassemble the computer, you need the following tools: W rist grounding strap and conductive mat for preventing electrostatic dischar ge. Wire cutter. Phillips screwdriver (may require dif ferent size). NOTE: The screws for the different components vary in size. During the disassembly process, group the s[...]

  • Page 41

    3 6 General Information Befor e Y ou Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system[...]

  • Page 42

    3 7 Disassembly Procedure This section tells you how to disassemble the system when you need to perform system service. Please also refer to the disassembly video, if available. CAUTION: Before you proceed, make sure you have turned off the system and all peripherals connected to it.[...]

  • Page 43

    3 8 Himalayan-Viiv M5700 Standard Disassembly Process Bezel Process: 1. According to the requirement, paste ATI, OS, CPU, HDMI and marketing label by SKU.[...]

  • Page 44

    3 9 Remove side cover Process: 1. Put the Computer on the worktable lightly. 2. Release left side cover with 2 screws then remove left side cover. Remove CPU fan pipe Process: 1. Release the CPU fan pipe. Push the side cover lightly Screw location Screw location[...]

  • Page 45

    4 0 Remove Cards Process: 1. Release the slot cover tooless 2. Remove VGA ﹑ TV ﹑ Modem Card , the following list is for your reference about the mutual location relation (Optional by SKU). 2 4 3 1[...]

  • Page 46

    4 1 Remove HDD Data Cables Process: 1. Remove master HDD data cable from M/B SATA1/SATA3(Optional by SKU). 2. Remove slave ODD data cable from M/B SATA2/SATA4(Optional by SKU) . SA T A4 SA T A3 SA T A2 SA T A1[...]

  • Page 47

    4 2 Remove ODD DA T A cable Process: 1. Remove master ODD data/power cable from Master ODD. Remove slave HDD cable Remove master HDD cable[...]

  • Page 48

    4 3 Remove HDD power cable Process: 1. Remove master HDD data cable from master HDD. 2. Remove slave HDD data cable from slave HDD. Remove Cables Process: 1. Remove front panel light cable from “ PANEL1 ” slot of M/B. 2. Remove USB1 cable from M/B ” F_ USB3” 。 3. Remove USB2 cable from M/B”F_ USB4” 。 4. Remove Card reader cable from[...]

  • Page 49

    4 4 Notice: I. Recovery switch cable is next to FDD port, and the black cable face to the top of Chassis. II. Intrusion switches cable face to front bezel of chassis. Remove HDD Process: 1. Remove Master HDD from the first HDD location. 2. Remove Slave HDD from the second HDD location. (Optional by SKU) 3. Master HDD Slave HDD[...]

  • Page 50

    4 5 Remove card reader Process: 1. Remove card reader from chassis. Remove FDD Cable Process: 1. Remove FDD digital cable just as pictures (Optional by SKU). 2. Plug 4 pins power cord from FDD slot. 3. Remove front bezel light cable from PATA power cable[...]

  • Page 51

    4 6 Remove ODD Process: 1. Push the lock handle release ODD. Remove Front bezel light cable Remove from FDD Remove from M/B “ FDD1 ” slot[...]

  • Page 52

    4 7 2. Remove Master ODD from the location. 3. Remove slave ODD from the location. (Optional by SKU) Remove Cables Process: 1. Remove M/B power cable from M/B “ATX1”. Master ODD location Slave ODD location[...]

  • Page 53

    4 8 2. Remove 12 V power cable from M/B” JPW1” 3. Remove System Fan cable from M/B”SYS-F2”. Remove System F AN Process: 1. Release four screws according to the following picture.[...]

  • Page 54

    4 9 2. Remove Sys FAN ( Optional by SKU) Remove mother board Process: 1. Release 8 pcs screws form the corresponding hole. Release four screws. 4 3 1 2[...]

  • Page 55

    5 0 2. Release screws according to the following picture in turn. 3. Remove the Mother board from chassis. Remove CPU cooler Process: 1. Remove cooler power cable from M/B “CPU-F2”. 2. Release screw 1 first, then fixes scre w 2, screw 3 & screw 4 (As Picture).[...]

  • Page 56

    5 1 3. Remove Cooler from the Retention module. Remove memory Process: 1. Remove the first Memory from DIMM. 2. Remove the second Memory from DIMM2 (Optional by SKU).[...]

  • Page 57

    5 2 Remove CPU Process: 1. Remove CPU according following the pictures. Lock the Handle[...]

  • Page 58

    5 3 Remove I/O shielding Process: 1. Remove I/O Shielding.[...]

  • Page 59

    5 4 Troubleshooting Please refer to generic troubleshooting guide for troubleshooting information relating to following topics:  Power-On Self-Test (POST)  POST Check Points  POST Error Messages List  Error Symptoms List Chapter 4[...]

  • Page 60

    5 5 Chapter 5[...]

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    5 6[...]

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    5 7 A TX_POWER: A TX 24-pin Power Connector 9 8 7 6 5 4 3 2 1 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 Pin Signal Name Pin Signal Name 1 +3.3 13 +3.3V 2 +3.3 14 -12V 3 COM 15 COM 4 +5V 16 PS_ON 5 COM 17 COM 6 +5V 18 COM 7 COM 19 COM 8 PWR OK 20 -5V 9 5VSB 21 +5V 10 +12V 22 +5V 11 +12V 23 +5V 12 +3.3V 24 COM[...]

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  • Page 66

    6 1 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceabl e Unit) listing in global configuratio ns of Aspire M5700 . Refer to this chapter whenever orde ring for parts to repair or for RMA (Return Merchandise Authorization). NOTE: Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date informatio[...]

  • Page 67

    6 2 Exploded Diagram NO DESCRIPTION NO DESCRIPTION 1 MAIN-BEZEL 11 FAN 2 3-25-COVER 12 PCI-BRACKET 3 5-25-COVER 13 LEFT SIDE DOOR 4 USB 14 NOTHERBOARD 5 USB-PENEL 15 HDD 6 CHASSIS 16 3.5’ DEVICE 7 USB-PCE-ASN 17 CD-ROM 8 USB-SHTELDING 18 HDD-LOCK-SLIDE 9 RIGHT SIDE DOOR 19 FDD-LOCK-SLTDE 10 POWER SUPPLY 20 CD-ROM LOCK SLIDE[...]