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Arkon 4018 manual

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Table of contents for the manual

  • Page 1

    Alcatel -Lucent OmniPCX Enterprise Communication Server A lcatel -Lucent IP Touch 40 1 8 Phone A lcatel -Lucent IP Touch 40 0 8 Phone A lcatel -Lucent 40 1 9 Digital Phone[...]

  • Page 2

    [...]

  • Page 3

    User manual 3 Introduction T h a n k y o u for ch o osi n g a teleph o ne from the A l caltel-Lucent IP T o uch 4008/ 4 018/4 0 19 D i gital P h one range man u factu r ed by Alcatel- L u c e n t . Your terminal has a new ergonomic layo ut for more effective communication. How to use this guide These symbols can be supplemented by small icons or te[...]

  • Page 4

    How[...]

  • Page 5

    Contents 5 Toc Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.6 1. Using your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7 1.1 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 6

    Getting to know your telephone 6 Alcatel-Lucent I P T ouch 4018 Phone Handset  Audio keys  Function keys Hang-up key : to terminate a call. Hands-free/ L o udspea k er K e y : t o make or a n s w er a call w itho u t lifti n g t h e r e ceiver (IP T o u c h 4008/ 40 1 8 P h o n e ) . • lit in hands-free mode or headset mode (sho rt press). [...]

  • Page 7

    Using your telephone 1 7 Other 1.1 Making a call 1.2 Receiving a call 1. 3 Usin g the t e lephon e in 'Hands fre e ' mode (IP Touch 4008/ 40 1 8 Phon e only)  Terminal id le: dial directly the number for your call lift the receiver number required hands free (IP Touch 40 0 8 /4018 Phone o n l y ) number required programmed line key dur[...]

  • Page 8

    Using your telephone 8 1 1.6 Rediall ing  Redialling the last number dialled (redial)  Call back on the last 8 number dialled 1.7 Make a call-back request to a busy number last number redial 'Redial' key(short press) 'Redial' key (long press) select the No. in the last ten issued start the call OR Events OK Redial list OK [...]

  • Page 9

    During a conversation 2 9 Other 2.1 Making a se cond call during a conversatio n • Other methods for calling a second correspondent • To cancel your second call and recover the first: 2.2 Answering a se cond call during a conversati on • A second c orresponde nt is trying t o call you: during a conversatio n number of second correspo ndent th[...]

  • Page 10

    During a conversation 10 2 2.5 Transferring a call • To transfer your call to another numb er: • If the number receiving the transfer answers: 2.6 Three-way conference with internal and/or exte rnal correspondents (conference)  During a conversation, a second call is on hold  cancel conference and return to first correspondent  After t[...]

  • Page 11

    During a conversation 11 2 2.9 Placing an outside ca ll on hold (parking) You can place an outside call on hold an d recover the call on another telephone: Your correspondent is parked and hears the hold melod y. • To recover the parked call: 2.10 Intrusion into an inter nal conversation Your correspondent’s line is b usy. If the number is not [...]

  • Page 12

    During a conversation 12 2 2.13 Adjust audio volume During a call, to adjust the vo lume level of the loudspeaker or receiver: 2.14 Recording the current conversation To record the conversation duri ng communication: At the start or end of recording, your correspondent hears a beep. 2.15 Signal malicio us calls during a conversatio n Adjust audio v[...]

  • Page 13

    Sharing 3 13 Other 3.1 Answeri ng the general bell When the operator is absent, outside calls to the operator are indicated by a general bell. To answer: 3.2 Manager/secret ary filtering System configuration allows “manager/secreta ry” groups to be formed, so that the man ager’s calls can be directed to one or m ore secretaries. • From the [...]

  • Page 14

    Sharing 14 3 3.4 Hunting gr oups • Hunting group call: Certain numbers can for m a hunting group and can be called by dial ling the group number. • Temporary exit from your hun ting group: • Return into your group: Group No. your group number your group numbe r Belonging to a group does not affect the management of direct calls. A specific te[...]

  • Page 15

    Sharing 15 3 3.7 Calling a correspondent on his/her loudspeaker Your internal correspondent does no t answer. If authori sed, you can remotely activate your co rrespondent’s phone: 3.8 Sending a written message to an inter nal correspondent • Predefined message • Message to complete your correspondent does not reply you are connected to the l[...]

  • Page 16

    Sharing 16 3 3.10 Sending a recorded message to a num ber / a distribution list • During the recording, you can: * Options: used to assign transmission opti ons (confidential, urgent, co nfirmation, etc.). personal code recording end of recording enter the destination voicemail number spell the addressee's name options send message play back[...]

  • Page 17

    Keep in touch 4 17 Other 4.1 Diverting calls to ano ther number (immediate di version) The number can be yo ur home, portable or car phone, voice message or an internal extension (operator, etc.). 4.2 Diverting your calls to your vo ice message service 4.3 When you return, consult recorded messages The light indicates that messages have been receiv[...]

  • Page 18

    Keep in touch 18 4 4.5 Cancelling all diversions 4.6 Diverting calls when yo ur line is busy (divert if busy) 4.7 Do not disturb You can make your terminal tempor arily unavailable for all calls. twice Forward OK Deactivate forward OK twice number receiving diversion diversion is acknowledged Forward on busy Forward OK Forward on busy OK 2 6 5 3 ab[...]

  • Page 19

    Managing your charges 5 19 Other 5.1 Charging your calls directly to b usiness accounts You can charge the cost of your ou tside calls to business account numbers. 5.2 Finding out the cost of an outside call made for an in ternal user from your terminal number of business account number required Settings OK Services OK Consultation OK Additional se[...]

  • Page 20

    Programming your telephone 20 6 Other 6.1 Initializing yo ur voice mailbox 6.2 Customising your voice greeting You can replace the greeting message by a personal message light flashes enter your personal code then record your name according to vo ice guide instructio ns personal co de to return to th e default message recording end of recording app[...]

  • Page 21

    Programming your telephone 21 6 6.5 Configuring the telephone ring er T Choose the tun e T Adjusting the ringer volume T Activat e/disable meeting m ode (progr essive ringi ng) select the type of call to which the ringing is to be associated Select the melody of your cho ice (16 tunes) apply your choice Select th e volume of your choice (12 levels)[...]

  • Page 22

    Programming your telephone 22 6 6.8 Programming your personal directory 6.9 Programming the programmable keys Press and release Enter the number select an empty entry in the directory Modify the associated number enter the number OK 2 6 5 3 ab c def jkl m n o OK OR Settings OK Phone OK Directory program OK OK Modify OK OR 2 6 5 3 ab c def jkl m n o[...]

  • Page 23

    Programming your telephone 23 6 6.13 Call the associated set The number of another set can be associated with yo ur set number (see Modify the associated number). To call it: 6.14 Forward your calls to the associated number If you have previously defined an associated number, you can forward your calls to this number. start the call Settings OK Ser[...]

  • Page 24

    Guarantee and clauses 24 howtoc Independently of the legal warranty that covers this appliance, it is guaranteed for 1 year, pa rts and labour, counting from the date indicated on your invoice. The invoice will be demanded if ma king a claim under the warranty. The warranty does not however a pply in the following case s: in the event of use that d[...]